i was playing with find my mobile samsung, and i found that is not working properly.it's say cant't locate your phone.your phone will be located if it connects to a network. it's say network status offline.
Please go to the Samsung web site and read and learn about the find my mobile feature.
Sent from my Galaxy Note 8 using XDA Labs
android-incredible said:
i was playing with find my mobile samsung, and i found that is not working properly.it's say cant't locate your phone.your phone will be located if it connects to a network. it's say network status offline.
Click to expand...
Click to collapse
I just checked mine (first time I have ever tried this feature), doesn't work for me either. Says offline, phone not connected to network even if I turn on GPS (I normally have it off).
I just tried it on my Note 5 & it works fine with just wifi connection, no sim & GPS turned off.
Don't think it's the result of root as my Note 5 is rooted also. Don't think it matters but my Note 5 is a US phone & my Note 8 is International.
EDIT: Tried Google's Find My Device & it works fine. But Google's service won't show the device's location unless GPS is turned on where as Samsung's service will turn on GPS automatically.
EDIT2: Mine is working now.
shouren04 said:
I just checked mine (first time I have ever tried this feature), doesn't work for me either. Says offline, phone not connected to network even if I turn on GPS (I normally have it off).
I just tried it on my Note 5 & it works fine with just wifi connection, no sim & GPS turned off.
Don't think it's the result of root as my Note 5 is rooted also. Don't think it matters but my Note 5 is a US phone & my Note 8 is International.
EDIT: Tried Google's Find My Device & it works fine. But Google's service won't show the device's location unless GPS is turned on where as Samsung's service will turn on GPS automatically.
EDIT2: Mine is working now.
Click to expand...
Click to collapse
Thank, Google's Find My Device works too,
I don't know why find my mobile samsung don't work.
android-incredible said:
Thank, Google's Find My Device works too,
I don't know why find my mobile samsung don't work.
Click to expand...
Click to collapse
Yeah not sure why either as it works perfecgly fine on my Note 5. But I did get mine to work on the Note 8. Unfortunately I can't say how, it just started working after I was playing around with my phone last night.
Here's what I did anyway. First I cleared data for Find My Mobile & rebooted. Didn't make a difference. I'm on Nougat, I restored my back up of Oreo to test a few things. Cleared dalvik/cache. While in Oreo I noticed that Samsung Find My Mobile worked fine. After I was done testing what I needed to, I restored back to Nougat & Samsung Find My Mobile was working fine still.
shouren04 said:
Yeah not sure why either as it works perfecgly fine on my Note 5. But I did get mine to work on the Note 8. Unfortunately I can't say how, it just started working after I was playing around with my phone last night.
Here's what I did anyway. First I cleared data for Find My Mobile & rebooted. Didn't make a difference. I'm on Nougat, I restored my back up of Oreo to test a few things. Cleared dalvik/cache. While in Oreo I noticed that Samsung Find My Mobile worked fine. After I was done testing what I needed to, I restored back to Nougat & Samsung Find My Mobile was working fine still.
Click to expand...
Click to collapse
i cleared cache and no progress at all.im out of luck...thanks anyway...
Related
Just today I noticed that the 3g data on my phone won't turn on.
I normally have my wifi on but when I go out of range the phone would auto switch to data plan.
Today it did not switch, tried putting the phone in flight mode and back out again but this did not help. Its been working fine up to now.
I have put nothing new on the phone or changed any settings so don't know why its all of a sudden stopped working.
Can anyone help??????
I had the exact problem last week and i resolved it by calling my mobile data provider,it turned out to be a problem with their servers
Sent from my GT-I9000 using XDA
Both comments make a lot of sense.....
I think I will get a replacement SIM card before messing with the phone. If that makes no difference then its a Settings change then a hard reset.
I hope to god the sim card change will do it.
OK here's where I'm currently at.
I tried a number of options to get it working with no success, then I did the following and it came back on.
1. Turned on WIFI
2. Set the phone to Flight Mode
3. Powered down the phone for about 5 Minutes
4. Powered it back up and waited for it to settle down.
5. Turned off flight mode (it asked for my PIN)
6. Put the PIN and it booted up with WIFI on.
7. Turned off WIFI and the Data came on right away.
I have since turned WIFI on and off and the data go's on and off as expected. I also checked my email and did a search on Google on the data plan and it loaded everything fine.
I'm keeping my fingers crossed it has sorted itself out.
I hope the above instructions will help someone with the same problem should it happen to them.
No access to Optus data
Hey guys,
Sorry to dig up an old thread but I've been having a similar issue.
Calls and SMS work fine but the data is 110% gone.
I previously had an Optus prepaid and I noticed that I could never get the data to work.
I have now switched to TPG...somewhat hoping that it'd be better, turned out the same (granted they are the same network).
I have tried fiddling around with different APNs and restarting the phone each time to no avail
Model GT-I9000
Modem XXJVU
Kernel 3.0.8-g54d09f2
[email protected] #1
Rom CM 9.0.0 stable
Any Ideas?
jetpack101 said:
OK here's where I'm currently at.
I tried a number of options to get it working with no success, then I did the following and it came back on.
1. Turned on WIFI
2. Set the phone to Flight Mode
3. Powered down the phone for about 5 Minutes
4. Powered it back up and waited for it to settle down.
5. Turned off flight mode (it asked for my PIN)
6. Put the PIN and it booted up with WIFI on.
7. Turned off WIFI and the Data came on right away.
I have since turned WIFI on and off and the data go's on and off as expected. I also checked my email and did a search on Google on the data plan and it loaded everything fine.
I'm keeping my fingers crossed it has sorted itself out.
I hope the above instructions will help someone with the same problem should it happen to them.
Click to expand...
Click to collapse
Tyvm it worked for me. I actually tried something similar like this the first time it happened but I didn't remember what exactly but now when you listed it, it seemed to work. Thanks alot
Hello,
My smartwatch LG G Watch R is connected throug bluetooth, but 9 out of 10 times teh ok google says its offline, with a slashed cloud.
I have allready factory reset both phone and watch.
Reinstall Google Now
Check settings 100 times
Is my watch broken? Or can this be another problem?
regards,
Frans
I have had this a couple of times. It is the phone not connecting to the internet. I only have had it when on wifi. Switched wifi on phone off and on and that fixed it.
Does it happen on wifi and mobile data?
Hi. Yes it means that it's connected to the phone but the phone is not connected to the Internet.
Sent from my GT-I9505 using XDA Premium 4 mobile app
ckooz said:
Hello,
My smartwatch LG G Watch R is connected throug bluetooth, but 9 out of 10 times teh ok google says its offline, with a slashed cloud.
I have allready factory reset both phone and watch.
Reinstall Google Now
Check settings 100 times
Is my watch broken? Or can this be another problem?
regards,
Frans
Click to expand...
Click to collapse
Have the same problem; it's connected via bluetooth AND voice recognition works perfectly on the phone - any ideas anyone ?
Ash
seems to be when i receive a card, directly after it wont connect
Hi all, I've registered in order to ask exactly the same question.
Every time I use some voice recognition (i.e. give an order, answer to someone...) I got these "offline" errors same as OP.
"Offline" or "Can't reach Google at the moment" even if my phone is 100% with internet conectivity.
Anyone got this fixed? Any troubleshooting around it?
Thanks in advance !
I'd expect it would happen if you have a battery saver like Juice Defender on the phone that turns off data when the screen is off, or only switches it on every 15 mins etc. I'd turn off any battery saving stuff on the phone that could be doing anything like that and see if there's any improvement
At least I, I don't have any kind of battery saving application...
Add me to this list. Total garbage. I've had this watch for a few days and I'm very underwhelmed because of this problem.
I've experienced the same problem. Watch works when wifi is active but goes" offline" when only connected to data. I believe I've come across a solution. It's working for me.
Switch on background data for Google search.(on your phone) That worked for me.
Go to settings, data usage, scroll down to Google search (should be there on the list) and make sure background data isn't restricted.
Hope this helps. Good luck guys/girls.
Sent from my note 3 using XDA Free mobile app
crow1641 said:
I've experienced the same problem. Watch works when wifi is active but goes" offline" when only connected to data. I believe I've come across a solution. It's working for me.
Switch on background data for Google search.(on your phone) That worked for me.
Go to settings, data usage, scroll down to Google search (should be there on the list) and make sure background data isn't restricted.
Hope this helps. Good luck guys/girls.
Sent from my note 3 using XDA Free mobile app
Click to expand...
Click to collapse
Nope no joy for me with this...
No ticks in any app on that list..!
These constant disconnects are really getting to me now !
Strangely I'm on a note 3 too, albeit running the leaked lollipop rom, I take it your still on stock KitKat firmware ?
I was going to flash back to 4.4.3 stock to see if it cures it but if you're still on this I won't bother.
---------- Post added at 02:00 AM ---------- Previous post was at 01:35 AM ----------
Looks like a very common problem across all android wear watches.
Even though I have a G Watch R, I've had a nosey around and according to the Moto 360 forums they are having the same issues so I would guess either lollipop on the watch has an issue or the latest android wear app.. rather than the watch itself if the 360 is doing the same.
And I don't think it did this when the Mrs first bought my watch and let me try it out prior to putting it away for xmas.
I had a good few hours playing with it to make sure it was working ok and what I wanted for my xmas present
This was before the updates to the app and watch firmware.
Had it been like it is now I think I would have sent it back...!
Hopefully it will get fixed after the New Year and everyone gets back to their jobs at Google..
Most of the functions still go to the "cloud" to work, so if you have any battery saving "features" enabled that restrict Google Play Service, then you'll likely to run into problems.
I've seen this problem also and it was caused by my flakey wifi connection or trying to make the watch do something while out of signal (like in an elevator). But that not the watch's fault...
You can try downloading the voice recognition offline, that could help, but it still neds internet to work properly. Uninstall all batery saving garbage (I have yet to see a working one) and try again.
Sorry to hear that it didn't work for you. I had that problem on 4.3 and upgraded to 4.4 thinking it would solve the issue. Changing bootloaders, roms, android versions didn't fix it until I reenabled background data.
I was rooted running jedi 4.3 rom when I got my g watch r. Switched to PAC ROM 4.4.4 and the prob was still there. It's all good now though. Good luck and hope you find a fix. I totally understand your frustration.
Sent from my unknown using XDA Free mobile app
HI Guys,
I have exactly the same issue.
Very boring....
Stock rom from acer 4.4.2 no data restriction...
Any news or way to solve this ?
Thanks
Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Prerna said:
Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Click to expand...
Click to collapse
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps usning another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acees with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
DroidHackeR said:
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps using another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acces with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
Click to expand...
Click to collapse
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Prerna said:
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
Click to expand...
Click to collapse
1)It's possible sometimes your networks proxy enforce your google id not to be sign in into specific apps you have mentioned and yes sometimes low network coverage also causes the issues like offline or sign in errors like please check network connection due wireless functionality limitations
2)I am curious about one thing if you have tried almost all the solutions found on google as well as your own, is it that much impossible for you to make backup of your current imp data and give a try to hard reset?? If i am not wrong, please give it a try because sometimes software glitches also causes the app crashes or network errors
3) Next thing sometimes your stock software gets corrupted due to some fatal malwares so many system apps as well as third party apps pretended to show errors like unfortunately process is stopped also some network related issue, so one solution you can try is to re-apply or update your current stock firmware..i.e. if update is unavailable you can fresh install same firmware version again on your phone which most of the times resolves the issue
4) As i mentioned in my first post you should give a try to any high speed mobile network like LTE or 5ghz band Wi-Fi which gives constant access to internet connection which probably help you to figure out exact issue i.e. with modems or connection your using or with your device itseld due to corrupted software
5)Please mention your device model no,country,your mobile network provider information so that it would be easy to figure out your issue
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Prerna said:
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
Click to expand...
Click to collapse
1)Ohhhk now i got, i assume you might be using Indian Variant with indian mobile network providers as per your username 'prerna'
so your device might be factory unlocked SM-N920C
2)So you should try on any faster network provider or incase wifi to check if problem is due to weak singal strength or specific with your device software integration
3) And i think you should give a try to dr.ketan's nougat rom which is based on latest nougat firmware which will might help you to overcome your issue as new base,new kernel will help you to get stable connectivity
4)If your running dr.ketans MM 6.0.1 based rom then download latest N5 nougat rom to flash
5)I know u might not new in flashing custom roms ad your running a custom one only from 8 months but once again be sure to enable 'oem unlocking' and 'usb debugging' options from developers option before flashing latest twrp version(Don't worry u can flash dr.ketans rom using any 3.0 twrp version ur running now but if latest version with stability and improvements available for your device then you can install it as per your requirement) if your running old one or before flashing nougat based N5 rom by dr.ketan
I just updated my watch to Android Wear 2.0
If I try to use Google Assistant while my phone is connected to WiFi, it works (and really well, like to send a whatsapp to someone)
The moment I try to use Google Assistant without WiFi (over Mobile Data) it says 'Can't reach Google, check if watch is connected to WiFi or your phone'
Funny thing: if I connect the phone to a WiFi signal WITHOUT Internet connection, assistant works again...?
Does anyone else have this problem? I already tried enabling every option at Settings/Apps/System Apps/Google ...
LionheartSilver said:
I just updated my watch to Android Wear 2.0
If I try to use Google Assistant while my phone is connected to WiFi, it works (and really well, like to send a whatsapp to someone)
The moment I try to use Google Assistant without WiFi (over Mobile Data) it says 'Can't reach Google, check if watch is connected to WiFi or your phone'
Funny thing: if I connect the phone to a WiFi signal WITHOUT Internet connection, assistant works again...?
Does anyone else have this problem? I already tried enabling every option at Settings/Apps/System Apps/Google ...
Click to expand...
Click to collapse
Well that is one of the reasons I rolled back to 1.5.
It would work sometimes and many times it would give me that cant reach message so basically it was making my watch useless as it was very inconsistent. :/
I'm having the same issues, I've done the enabling permissions thing as well. Any one have any other experience with the issue?
Along side google assistant not working the play store won't load or even the weather!
That being said, even though those services aren't working google maps on wear runs fine.
These are some odd problems.
*** Update! ***
Not sure what happened but for some reason it started working.
fazz33 said:
I'm having the same issues, I've done the enabling permissions thing as well. Any one have any other experience with the issue?
Along side google assistant not working the play store won't load or even the weather!
That being said, even though those services aren't working google maps on wear runs fine.
These are some odd problems.
*** Update! ***
Not sure what happened but for some reason it started working.
Click to expand...
Click to collapse
Wait... Google Assistant work without been connected to a WiFi network?
LionheartSilver said:
Wait... Google Assistant work without been connected to a WiFi network?
Click to expand...
Click to collapse
Yes it does work now without the phone being connected to wifi.
fazz33 said:
Yes it does work now without the phone being connected to wifi.
Click to expand...
Click to collapse
Did you factory reset anything? (your phone or watch?) installed or flash something?
Well I am on the 2 core enabled kernal. I also followed instructions to give Google all permissions on the app Page. I turned on location from phone on the watch (not sure if that helps) and probably reset about 5-7 times haha.
fazz33 said:
Well I am on the 2 core enabled kernal. I also followed instructions to give Google all permissions on the app Page. I turned on location from phone on the watch (not sure if that helps) and probably reset about 5-7 times haha.
Click to expand...
Click to collapse
Ohhh.
I also have the 2 core enabled kernel. If it's not much to ask, could you be more specific on the steps for the permissions and the location? Thanks in advance.
LionheartSilver said:
Ohhh.
I also have the 2 core enabled kernel. If it's not much to ask, could you be more specific on the steps for the permissions and the location? Thanks in advance.
Click to expand...
Click to collapse
Sure, open settings--> apps ---> (Scroll down) system apps ----> google ---> permissions ---> enable permission to phone/etc... (I enabled all of them)
I noticed something today, make sure you have location services turned on, on your phone. I turned it off for a minute by accident and noticed none of the google assistant stuff worked anymore, back on and it worked well!
Cheers
fazz33 said:
I noticed something today, make sure you have location services turned on, on your phone. I turned it off for a minute by accident and noticed none of the google assistant stuff worked anymore, back on and it worked well!
Cheers
Click to expand...
Click to collapse
Thank you! I'll try it next time I update to AW2, right now I'm using 1.5 again
Also having somewhat of the same issue... Here's what's happening to me.
Sometimes Google Assistant works and sometimes it's doesn't for me. When it's not working my watch shows that I am not connected to Bluetooth in the connectivity settings. However, my phone (ZTE Blade X Max Z983) shows I'm fully connected, and I'm getting all notifications as normal on my Asus Zenwatch 2. If I reboot both devices everything works perfectly as it should for a short time. And of course it works fine when I'm connected to WiFi, just not over Bluetooth on a mobile data connection. Both my phone and my watch are running 7.1 so I'm not sure if the where the issue lies.
I doubt many have this problem as most people using smart view have a wifi connection they use to connect their devices to. My display adapter is one that doesn't connect to a network but instead basically creates it's on wifi connection that my phone connects to using WiFi direct. Before the Oreo update it worked flawlessly and still does on my S7 Edge.
Now when I try to connect to it on my Note 8 it's tries to connect and in some instances connects, but then almost immediately disconnects there after. I contacted samsung support and had them remote into it to see if they could get it to work. They told me it was a bug and that they would forward it to the development team, and that a fix should come soon for the bug. Well it's now going on three weeks since then and there has yet to be a update out fixing the issue. I emailed Samsung support reminding them of the issue and they said there was no reported problems related to smart view and that the next update should fix a lot of the bugs that came with the first update.
My hope with this post is that others might have the same issue or a work around, and if not, that maybe Samsung will eventually see it and find a fix for it. My S7 doesn't perform as well as my Note 8 so I'm hoping a solution comes soon.
Tyler2265 said:
I doubt many have this problem as most people using smart view have a wifi connection they use to connect their devices to. My display adapter is one that doesn't connect to a network but instead basically creates it's on wifi connection that my phone connects to using WiFi direct. Before the Oreo update it worked flawlessly and still does on my S7 Edge.
Now when I try to connect to it on my Note 8 it's tries to connect and in some instances connects, but then almost immediately disconnects there after. I contacted samsung support and had them remote into it to see if they could get it to work. They told me it was a bug and that they would forward it to the development team, and that a fix should come soon for the bug. Well it's now going on three weeks since then and there has yet to be a update out fixing the issue. I emailed Samsung support reminding them of the issue and they said there was no reported problems related to smart view and that the next update should fix a lot of the bugs that came with the first update.
My hope with this post is that others might have the same issue or a work around, and if not, that maybe Samsung will eventually see it and find a fix for it. My S7 doesn't perform as well as my Note 8 so I'm hoping a solution comes soon.
Click to expand...
Click to collapse
This is the old Note 8.0 Tablet's thread, I mean N5100-N5110-N5120. Not the new note 8.Be carefull|!!!
Giowi said:
This is the old Note 8.0 Tablet's thread, I mean N5100-N5110-N5120. Not the new note 8.Be carefull|!!!
Click to expand...
Click to collapse
Sure is. Didn't notice till you said something. No wonder I didn't get any replies ?. Thanks
same issue here.. can use wifi direct to connect to projector...connects, then disconnects
Tyler2265 said:
Sure is. Didn't notice till you said something. No wonder I didn't get any replies . Thanks
Click to expand...
Click to collapse
its a samsung wide thing
A lot of people have issues with smart view
myself included my s8 has not once ever connected to a tv
but my wifes is fine on oreo
I have installed a diffrent sourced apk and all permissions
everything
I can get as far as tv saying connecting to device but the connection never happens
TheMadScientist said:
its a samsung wide thing
A lot of people have issues with smart view
myself included my s8 has not once ever connected to a tv
but my wifes is fine on oreo
I have installed a diffrent sourced apk and all permissions
everything
I can get as far as tv saying connecting to device but the connection never happens
Click to expand...
Click to collapse
Where can I find whatever it is that you did to make yours work? Mine works at my friend's house using WiFi and a Chromecast. But WiFi direct to a WiFi video adapter just doesn't work and it makes no sense. Did yours work on nougat?
No mines never worked still don't.
My wife's does out of the box. I have heard so many horror stories. His works his don't. This firmware. That firmware. No one really knows what's wrong with it.
Mine works about half way. I can't never fully connect. Like my tv acknowledges that my phone is trying to connect but my phone never does. My s7 did this too. But my note 5 worked great
Same problem. Galaxy S7 trying to mirror on Samsung Smart TV. Worked fine before Oreo. Now, it says it's connected, then says "Screen Mirroring ended" Help!
I have a Samsung Galaxy J7 and have the exact same problem using the smartview funtion that came with the phone. It will work fine for youtube videos but when I try to stream a video from other apps smartview will disconnect and then freeze my phone untill it restarts itself. Before oreo I had no problems using smartview without wifi. Have you heard of any fixes yet??
Still no workaround? :'(