I sat on my Huawei P9 EVL-L19 and ruined the screen. It had horizontal lines that would come and go. Sometimes it would select things on the screen without any input from me.
I bought a Perthde Display + Touch Screen Digitizer Assembly With Frame off AliExpress. Had a local shop replace it.
Now, swiping works intermittently. Give a swipe, it works. Swipe again, it doesn't. Wait a second, and it works again.
Tried doing a reset; no change. Went back to the shop, and they wouldn't do anything. Their response was that the replacement part must be faulty. Wondering if it the new screen / digitizer is truly bad, or they screwed up installing it. A loose connection or ?
At a loss for what to do next. Thoughts?
Thanks.
lannatwin said:
I sat on my Huawei P9 EVL-L19 and ruined the screen. It had horizontal lines that would come and go. Sometimes it would select things on the screen without any input from me.
I bought a Perthde Display + Touch Screen Digitizer Assembly With Frame off AliExpress. Had a local shop replace it.
Now, swiping works intermittently. Give a swipe, it works. Swipe again, it doesn't. Wait a second, and it works again.
Tried doing a reset; no change. Went back to the shop, and they wouldn't do anything. Their response was that the replacement part must be faulty. Wondering if it the new screen / digitizer is truly bad, or they screwed up installing it. A loose connection or ?
At a loss for what to do next. Thoughts?
Thanks.
Click to expand...
Click to collapse
I had a weird problem with my P9 as well which I have documented on other threads here. My situation was this: Phone worked perfectly fine UNTIL I updated from Marshmallow to Nougat. Once on Nougat my scrolling was non-existant. I tried everything including many tips & tricks from very helpful experts here on this forum. I had to revert back to Marshmallow so that I could use my P9. One day I came across a thread that explained Huawei and Emui have a sensitivity to screens that is unique. I purchased this screen at https://www.witrigs.com/oem-lcd-screen-assembly-for-huawei-p9-black and had a local phone repair shop do the job. It fixed the problem totally and was a beautiful replacement. It seems that it really DOES matter about the quality of the replacement part. I am pretty sure this is your problem also. Make sure you get the total LCD screen assembly and digitizer and I highly recommend the company web site above. Good Luck!
brookie229 said:
I had a weird problem with my P9 as well which I have documented on other threads here. My situation was this: Phone worked perfectly fine UNTIL I updated from Marshmallow to Nougat. Once on Nougat my scrolling was non-existant. I tried everything including many tips & tricks from very helpful experts here on this forum. I had to revert back to Marshmallow so that I could use my P9. One day I came across a thread that explained Huawei and Emui have a sensitivity to screens that is unique. I purchased this screen at https://www.witrigs.com/oem-lcd-screen-assembly-for-huawei-p9-black and had a local phone repair shop do the job. It fixed the problem totally and was a beautiful replacement. It seems that it really DOES matter about the quality of the replacement part. I am pretty sure this is your problem also. Make sure you get the total LCD screen assembly and digitizer and I highly recommend the company web site above. Good Luck!
Click to expand...
Click to collapse
Thanks for that info. Took the phone to another shop today. They are going to replace the screen with one from their supplier. It comes with a guarantee, so I should be ok. Another $45, but since the phone is nearly new, worth doing.
Related
So my phone was fine about 2 hours ago, then I took a call an hour ago and since the call ended my touchscreen has been going crazy. It's rapidly clicking the top and the side of the screen. I now have a completely new lockscreen with new widgets and a brand new layout with tons of app shortcuts haha. It even managed to change things I didn't know how to change!
My phone is completely unusable. The clicks happen so fast that if I do manage to unlock it, every app I own starts opening.
Anyhow, I looked around and all I found was a grounding related screen issue on other phones like the nexus4 and lg g2. Since the XZ is sealed thats not really an easy test!
Can I get some suggestions?
Tried so far:
Cleaned screen
Power Cycle
Factory reset
Flashed stock FTF
I'm assuming my next step would be to try replacing parts, but I have no clue which parts I'm looking at. I have a c6602 model XZ
Worst part, I have a phone interview first thing in the morning and this is my only phone
TL;DR
Screen spamming pressing @ top center and mid left, factory reset had no effect.
PS: Phone is not mistreated and hasn't been dropped.
next step is to flash a tft file,if that didnt work i guess your screen is screwed,btw my friend has a x2 and its kinda a problem with that phone
demon2112 said:
next step is to flash a tft file,if that didnt work i guess your screen is screwed,btw my friend has a x2 and its kinda a problem with that phone
Click to expand...
Click to collapse
I reflashed the rom via sony's updater. It's still broken. I couldn't get adb connections to work because they required verifying the connection. I'm assuming the sony tools ignore this step.
http://www.amazon.com/Sony-Xperia-L...HGU8/ref=sr_1_1?ie=UTF8&qid=1416822526&sr=8-1
I think this is the piece to replace, can anyone confirm?
edit:
looked at the replacement process, looks like a full lcd+digitizer is a better idea as the screen is gonna break if I separate them. always something. anyone know a good quality replacement?
touchscreen no longer responds at all, spamming touches have stopped.
I want to give some context.
I have owned my Z1 since release on a contract. I have previously had the screen replaced twice and it worked fine afterwards.
However, I had dropped the phone resulting in the top of the screen cracking. Got it replaced by a local phone repair shop.
The result was a new phone screen, a white edge just over half way down the screen might be worth noting. The repair man said it was a warranty sticker on the screen they put in. (Sounds silly)
Anyway, the resultant problem is not exactly like what i've seen on many threads.
My phone now decides to press itself erratically. Usually after swiping and trying to press delete on the keyboard would it start acting up.
My remedy: Hard reset(Didn't work), factory reset(didn't work), upgrade from 4.4 to 5.1(I think, newest software) and to my surprise the issue remains. So after the repair man replacing the screen twice and ensuring that i'd done my best with little to no phone knowledge, I still have this problem.
There's many threads detailing problems, some linking to apk's that are "calibration software", some that say you can change calibration.ini but no helpful replies or expanding info on the threads.
Can anyone tell me if they've had any luck with this or anyone who has knowledge of what I should do next (E.g "there's no fix guy, you'll have to sell it and move on") as i'm starting to assume these screens are very tedious to deal with
Remove the plastic protector and put a tempered glass protector
Hi friends,
A week ago I decided to finally replace the cracked screen of my phone. The phone was perfectly working, with the exception of the annoying lines everywhere around the broken glass.
I went to a repair service (not official) to have it changed for a new one (glass+lcd) and got it back repaired after few days.
During the first hours the phone was working just fine, but I noticed that the touch screen was slowly getting erratic. After few hours it was just a bit erratic but ok. 10 hours later it was almost impossible to use already. 24 later it didn't respond anymore to the touch.
I went back to the repair service and asked for a new screen that I got for free because we assumed it was a problem of the new screen. Problem is, it happened exactly the same with the second one!! And now, 24 hours later, it doesn't work anymore.
I have done a factory reset. I have flashed new ROMs, I have flashed back to the stock ROM, updated it, nothing has changed so it totally looks like a hardware issue.
My question is:
What may be causing my new screens to go mad after working perfectly fine during the first hours?
Summary:
My Moto G 2014 works perfectly, but it has a crack in the screen
Decide to go to a non official repair service to have it changed for a new one (LCD + Glass)
First hours with the new screen: All works fine
Slowly, the touch screen becomes more and more erratic
24 hours later the touch screen is useless (it still reacts to touch but totally mad and weak)
Decide to have it replaced again (this time for free)
With the second new screen, we test that works fine, and to confirm that is not the phone, we install back again the first new screen, verifying that it doesn't work.
Finally install the second new screen. All seems to be perfect!
Experience again all the previous points
What should I do lads? Did the repair service **** my phone? ;^(
It could be that water somehow got in (speaking from experience).
xRandomLurker said:
It could be that water somehow got in (speaking from experience).
Click to expand...
Click to collapse
How would that explain that the newly replaced screens work fine for the first hours and then gradually stop working?. Also , I can't imagine how water got in the phone for the last weeks, besides, it works perfectly, is just the touch screen.Water would most likely **** more things. no?
Has anyone experienced the same problem as me?
thanks!
Is it genuine?
sky0165 said:
Is it genuine?
Click to expand...
Click to collapse
The screen? I don't actually know. But after changing twice the LCD seems unlikely that the LCD was defective. It may be more related to my phone (although I can't understand what) and something the guy of the repair service ****ed.
Any thoughts?
thanks for the help
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
moses992 said:
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Click to expand...
Click to collapse
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Didgeridoohan said:
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
Click to expand...
Click to collapse
Havent done that yet. Only thing that would be good for is making sure its a hardware defect right ?
jazz995756 said:
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
Click to expand...
Click to collapse
That makes sense. could be just a loose connector between the LCD panel and the MoBo ..
Problem is i live in Jordan and I got the phone from Dubai. Its still under warranty of the seller (Souq.com ; an online store .. kind of like Amazon of the middle east ), So i have to send my phone to Dubai to fix it. Now i could just go to a local phone repair shop and ask the guy to check the connectors, but im afraid that would void the warranty and not solve the problem ;( .
dahawthorne said:
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Click to expand...
Click to collapse
I submitted the form , although i live in Jordan which has no presence of Google whatsoever but what the heck !
thanks all for your suggestions.
Google is supposedly a global company...
Let us know how it goes, and good luck.
Well, if you figure out that it is just the screen, you can use this program for basic control with a lot of latency
http://forum.xda-developers.com/showthread.php?t=2786395
It's a little rough and confusing but, it's workable. If you need help setting it up feel free to shoot me a PM.
Hello!
I've got a strange problem with my touchscreen's upper space. The notification bar can't pull down. I made a screen test under service menu, and the screenshot shows the result. I think, my guarantee expired last month, so i must made it at home. First, i try with a hairdryer heated uo top of the phone, the touch foil can push back .. unfortunately without success.
Beause the warranty has expired, eager to take apart the phone, I changed the film is already affecting other devices earlier ,. but this will be the last thing i will do. Before that, are there any "home trick" to solve that problem?
I changed so many firmwares, orfficals and customs. Problem stays the same.
Thanks for the help!
Is hardware problem. There are many threads here that discuss the issue. Only solution is to send your device to Sony repair or replace the digitizer yourself.
I had the same identical issue. First started with the screen getting random touch inputs and then the top area stopped responding. Mine is yet under warranty so sent it to Sony repair. They kept delaying it saying awaiting parts and then after chasing multiple times it was repaired and sent out last Monday. Says case and display as replaced. Yet to set it up.. contemplating between Kitkat or leave it on Marshmallow.
Yep sux, mine touchscreen was bogus too, send it in to be fixed under warranty
I have three z3c on my house two has this problem.
Is a sw trouble can't use screen protector....
Enviado desde mi hilo y dos yogures desde PetaTalk
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
crankcaller said:
I came on here to look for this. Happening to mine as well.
The *strange* thing is though when it's on the lock screen the swipe down works fine.
Unlock and starts being temperamental. especially in apps.
Just out warranty by about a week. Great.
I've installed Nova launcher as that lets me open notifications by double tapping the screen. This doesn't work in apps but does on the desktop. Anyone have any idea how much this costs to be repaired?
Click to expand...
Click to collapse
The reason it works on the lock screen is that the hitbox for the notification bar is larger on the lockscreen. I had the same issue, luckily my phone still had one week of warranty left and SONY replaced the whole phone for me within a week for free. I sent it to official SONY repair centre here in Dublin, Ireland.
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Same thing is happening to mine, almost two years to the day after I bought it. I'm gonna try taking off the screen protector to see if that makes any difference, otherwise it's phone upgrade time (which is not a bad thing). Started a week ago intermittently and now is pretty much permanent. PITA.
Mine is now a week at the service center. I bought it quite late so one year guarantee left for me. Will report what they did... But it is a bit scary how many z3c went defective because of touch screen problems...
I solved the navigation bar problem using Xposed + "Xperia/AOSP NavBar Buttons" module. Just increase navbar height to 150% and it's done. For the notification, bar install Nova Launcher and use the home button action (free) or the swipe down gesture (paid).
fluffi444 said:
Hey Guys. It happens also for me. From 1 hour to another! And actually the fist hardware probem I ever had with Smartphone. Congratz Sony!
Its clearly visible that an complete vertical area from top to bottom is not or only very sporadic accepting the finger movement.
So Service Center is the only possibility? What do you think? tried already complete stock and factory reset.
Actually its logic to send it to Service but if you have comments or maybe the same error please let me (us) know.
Thanks for any comments in advance.
Click to expand...
Click to collapse
Just to give you an final report: They changed my phone and I received an new one...
And the replacement was send right after I asked for ETA. All in all it took three weeks.
So maybe (if you phone is at repair in guarantee) asking and asking would speed up things and the possibility to get a new one is rising...
Now I have a white one (instead of black) but its OK...Feels a bit more like a new phone because of new color Thanks goodness not green or red...
The letter said that chaning to higher one or to another color is part of sonys replacement policies.
Hi again! The story continues. My guarantee expired after one year, but my warranty was good. ( it's 2 year ) I sent my phone to the service center. After two weeks, the service center changed my phone to a brand new xperia x compact.... I hope this will not be wrong with the display. In any case, I was pleasantly surprised to Sony right now.
What seems weird to me is that several people report the same problem at the same time. E.g. it start with random "clicks" on the taskbar and then the touchscreen area of the taskbar stops working. This is happening around the time of 2 years of using the phone. Really weird.
I like the phone but this is just disappointing. After the nougat update fail for the z3 / compact (first claiming that it cannot get nougat because of missing vulkan support which turns out to not being required by the compatibility definition document for nougat) and now the touchscreen fail, I'm pretty sure not going back to Sony for a phone. So sorry.
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
espi12 said:
I have this problem too. The notification bar stopped working in august. And since yesterday the bottom of the screen doesn't work too, so I can't use the on-screen virtual buttons :crying:
I'm afraid this is getting worse and worse.
Click to expand...
Click to collapse
I've faced this problem too. I buy Nova Launcher to use it's custom swipe down gesture as notification bar issue's workaround.
And i enable Glove mode on Display settings as on-screen virtual buttons issue's workaround. Of course it does not comfy.
As a newbie, i believe this issue caused by the software/MM. Maybe i'll try to revert back to LL or KK or another rom, since z3c would not get nougat update
I can add this to the list of defects I had as well.. Send mine back under warranty about a week ago, hope i'll see it back soon.. Nova Launcher is a good option but the xposes AOSP navbar seems like a better solution, if you have exposed.
I too have this issue with top portion of screen. Any day fixes other than buying new screen (1 month out of warranty)
I've updated to the Z5C and shelved this phone. I picked it up today to check which firmware it has and alas, the touchscreen simply crapped out out of the blue. This is unacceptable. The phone jack also went bad before I switched. I'm really pissed and I don't know what to do. I bought this phone two years ago. Look at the touch draw test to see where it died. How can a touchscreen go bad out of nowhere????
Hi everyone,
I'm facing exactly same problems described in this thread.
I bought my green Z3c in Italy less than 2 years ago and I still have the invoice, but I'm wondering if the warranty is still valid.
I'm wondering because I broke my glass during a trip in Australia and I replace it there, in a store, with original Z3c LCD touchscreen and frame but black colored. (I no longer have the store LCD receipt though)
What do you think? Can I consider my device to be under warranty?
Regards.