Car Bluetooth Audio Metadata Issues - Huawei P20 Pro Questions & Answers

I have just got my P20 Pro, it seems like a great phone so far, but I have one nagging issue.
When I connect my phone to my car's (2015 BMW 3 Series) Bluetooth the now playing metadata of the audio being played is not being passed correctly. So if I play audio from Google Play Music or Pocketcasts the head unit on my car will show either Unknown Track or the track data of the first item on the album or the playlist. The audio itself sounds fine and I am able to skip tracks, select new albums from the car's controls, so it seems some information is being passed correctly, it is just that the info of the track that is currently playing seems to not be working.
Has anyone else encountered this?
At this point I have to assume it is the phone, as my Galaxy S6, S7 & S8's all worked, but I guess it is technically possible that could have been a workaround put in by BMW as they were such popular phones. Hopefully Huawei will sort this out, it may be an underlying Oreo issue as threads like this suggest that Bluetooth issues were around when 8.0 launched https://productforums.google.com/forum/#!topic/nexus/E9Q2lyFYRgI

I have done some more digging on this issue and I suspect that is might be something to do with the Bluetooth AVRCP version that the phone is using. Normally in Android (since 8.0) you could adjust the AVRCP version from within Developer Options, but for some reason this is not available on this phone. My Galaxy S8 was using AVRCP 1.4, so I suspect that this phone is using 1.5 or 1.6 and my car does not like it.
I have emailed Huawei to ask for clarification. At this point it is the only real issue I have with the phone, but it will annoy me if it isn't resolved quickly. I'm going to pester BMW too to see what versions of AVRCP they officially support.

Don't have these issues in the car, head display current track etc via Bluetooth ... Use this in a Nissan

Everything works as it should with my Pioneer headunit using Spotify

I just posted something related (possibly) in the RAM/Battery Management thread - I have issues with the Audi MMI Connect app, losing connectivity and so on.....does seem that the P20 Pro handles Bluetooth (no rsap?) and background process management quite differently to my previous phone (Galaxy S8+)....also hoping quick resolution, as love the phone!

Search facility not working in car
Hi
I've just put music onto my P20 pro and it plays fine on the device and the car, however, I can't use the search facility on the car (BMW, 3 series, 2017) to change track. I can do this on the phone. Any suggestions? I put the music onto the 'Music' app (dragged and dropped from my iTunes folder- don't know if this is relevant. Any help would be greatly appreciated as without being able to use the car's search facility and come in and out of albums/ artists is useless. Should I have put the music into somewhere else?
JQ

P20 PRO and BMW - bluetooth issue
Bojanglez, did you find a solution? I got the same issue with P20 PRO and BMW X4... so it seems a problem linked to that phone connected to the BMW multimedia system.
With my previous phone, an ASUS Zenfone, everything was fine.

It may be a BMW issue to, maby P20 pro isn't compatible with BMW or Audi. I know that some manufacturers put all in to be compatible with ios and some larger manufacturers of phones. It could be that car manufacturers don't test Huawei phones and don't support them.
Skickat från min CLT-L29 via Tapatalk

No Huawei Garbage bloatware issue, my is random something is normal, most times it plays music but gets stuck on providing music playing info.

Same issue here with my 2016 Toyota rav4. It plays the first track and shows the metadata but then as the tracks keep playing the metada remains the one of the first song. Definitely an issue with Huawei. Their music player works just fine. I think it has to do with the poor Google integration and their need to force that half baked apple wanna be emui down our throats. It should be Oreo but looks and feels like gingerbread.

Hi all, I have an update. I have resolved the issue, but not quite sure which of the following specifically fixed it.
Huawei software update
Renamed by phone in Bluetooth settings
Updated to the latest BMW firmware (from their site)
Messed with some of the Bluetooth settings in Developer Options on the phone
Unfortunately I did all these at pretty much the same time so I can't say for certain which one fixed it, I think it was the Huawei software update as after I updated my BMW firmware I still had the same issue and also in other BMWs I tried. I also noticed that the Bluetooth was dropping constantly in my wife's Puegeot 3008 so that's why I played with the Developer Options. For anyone interested I havethe following now set:
Codec: SBC
sample rate: 44.1khz
channel mode: Stereo
LDAC playback quality: 990kbps/909kbps (optimised for connectivity quality)
HWA playback quality: Best effort (400KB Optimised for connectivity)
HWA Latency: 50-100ms
So I now have track information and basic controls using Google Play Music and Pocketcasts. It does not seem to like letting me browse my library though, but it is at least functional.
Also I changed my car, this was not because the BT didn't work It worked in my 2015 3 series before I changed it. I now have a 2018 4 series and the behaviour is the same, track listing and skip functionality but no browsing.

I have installed the most recent firmware update on my 2 Series 2017, I see two fundamental issues. One is, by using your phone normally, no issues should arise most of the time but still random sync issues with metadata can occur. The second issue is, no matter how good your phone behave and how well synchronized the metadata is, once you open Android Auto app, everything goes to hell and you are back in square one.
To fix it, you should deactivate auto start when connected in the app (or not using it at all), erase your car from devices in bluetooth config within your phone. Erase your phone from the list in your car. Change the phone name. Start over with the synching process. Check for correct metadata in the car. If not working repeat. That should fix the problem eventually.
If you like very Android Auto very much, get used to see the songs information in your phone screen rather than the car.

I am also having the same problem, Huawei P20 Pro and Sony XAV-601BT head unit. I've tried enabling all the permissions in Spotify, cycling the connections, renaming the phone.

i have Pixel 3xl with Android 10, - Bluetooth connects fine there is no metadata - song info. this problem started with 8.1 Android version and I have not been able to get it to work. I really cant believe google cant fix this issue or even aware of it. plenty of threads on google. I think they all use Iphone, i am guessing ...this is very annoying. I have change the avrcp version from 1.4 to 1.6. no luck, also I read that turn off battery optimization on Bluetooth. no luck. anyone else here having similar issue??

Related

S5 bluetooth music skipping

Has anyone found an actual fix for this issue?
Clearing cache, unpairing, and resetting have not worked.
Someone please help!
This issue is driving me nuts!!!
S5 Bluetooth Potential Fix
I have an AT&T Samsung Galaxy S5 SM-G900A running Android 4.4.4 KitKat, and the bluetooth audio has been skipping constantly when it is paired with my car stereo. This issue has driven me absolutely crazy for months. I've literally come close to throwing my phone out the window.
I first thought it was an issue with buffering when streaming from Google Play since those files are all high-quality 320 kbps, but then I realized playing music directly off of my phone also skipped. Next, I thought it might have been the bluetooth receiver in my stock 2012 Toyota Tacoma radio, so I even upgraded my radio to a Pioneer FH-X720BT.
I've been searching and searching online forums for an answer but no luck yet. I also thought it might've been an issue with Android 4.4.2 and was anxiously anticipating AT&T coming out with a software update in the US. Well, it finally came yesterday and guess what? Bluetooth audio has STILL been skipping.
I figured it had to be something else like CPU availability -- like my phone just didn't have the oomph to stream audio via bluetooth. I downloaded the free GSam Battery Monitor from the app store to see what was using my phone's CPU the most. Once it was downloaded, I went to "App Usage" and then under the top menu "View CPU Minutes Used." I thought it was weird that my Alarm Clock Xtreme app was at the top along with Android System, Kernel (Android OS), and the Intellicast weather app. I uninstalled the Alarm Clock and Intellicast apps and so far the frequency of skips is much lower -- 4 whole songs with no skips on my drive home. Not sure if this will work for you, but try disabling or uninstalling apps that use the CPU the most.
Android should really come out with a better solution for this issue instead of me having to figure out which third-party apps (that I frequently use, btw) that I have to get rid of. I listen to music all the time from my phone via bluetooth, and I am almost frustrated enough to go back to the dreaded iPhone (at least its freaking bluetooth works seamlessly). You'd think there would be some kind of CPU task management prioritization that would put Bluetooth Sharing at the VERY TOP (sort of like task manager in Windows where you can increase/decrease CPU priority). Anyone else got any better ideas? I've considered rooting, but I'm stuck with stock since it's an AT&T phone. If only complex technologies would just WORK..
I was having skipping on both Bluetooth and via aux cable, although I primarily use aux. After much trouble shooting, I finally reflashed from scratch and haven't had the problem since...aux or the limited Bluetooth I use. Of course I'm rooted and thought it must have been something I screwed up, but my phone acted a little screwy even before I ever rooted.
Yeah, this issue has driven me absolutely crazy since I upgraded back in May from my S3, which never had this problem in the slightest. I've tried everything I can think of short of a fresh install from absolute scratch. I'm on unrooted stock (4.4.2 at the moment - 4.4.4 has failed to update the couple times I've tried today). I've been hoping AT&T would get Lollipop rolled out and that it would somehow help whatever annoying glitch is causing this issue, but the fact that 4.4.4 only JUST pushed out from them makes me doubt AT&T will get Lollipop out in any sane amount of time.
I've tried settings in apps like Poweramp for it to use highest priority, but that makes no difference. This is such a basic thing to be so screwed up. I've watched process monitors while it does it, and there's no obvious reason for it. CPU usage seems fine while it's glitching. Nothing is consistently showing in the log when it's happening. I have essentially given up hope of every figuring out what is causing this.
When (if) Lollipop rolls out from AT&T for the S5, I'll see if that upgrade somehow finally helps fix this glitch (assuming that upgrade doesn't keep failing like the 4.4.4 one does). If not, I'll do a fresh install. And if I'm doing that, I'll probably do a custom ROM if I'm gonna go through all that effort...
Bluetooth Audio Buzzing Noise on Pioneer Stereo
So I contacted Pioneer, Samsung, and Crutchfield regarding the issue of bluetooth audio skipping and/or making an extremely loud buzzing noise for 3-5 seconds while streaming from my Galaxy S5.
Pioneer alluded to requiring the ground cable needing to be directly grounded the chassis instead of the factory ground wire. This really didn't make sense because this issue only persists when playing via bluetooth -- not USB, radio, Aux, etc. Plus, the factory ground wire IS connected to the frame anyway, and Crutchfield, BestBuy, and local car audio installers all said they would ground it to the black factory ground wire.
Tonight, Samsung said that this was a known issue, but only related to Pioneer radios. I ended up finding a bluetooth firmware upgrade to my radio on Pioneer's website. My current Bluetooth Version listed on the head unit display is A820, and the firmware update is for A860. Samsung said this should resolve my issue, so I'm going to give it a shot. They also said that the Android Lollipop 5.0 update from AT&T would address this known issue. I saw on another android forum that AT&T reported the update will be release in February this year, but they didn't have a specific date.
If this doesn't work, I'll try putting my phone in Safe Mode and stream audio over bluetooth. If that fixes the issue, then I'll have to painstakingly narrow it down to one or more 3rd-party apps. Typically, I force stop all 3rd-party background processes and only run GSam Battery Monitor, Clean Master, Twilight, and Nova Launcher.
Bluetooth Audio Buzzing Noise on Pioneer Stereo
So I finally put my S5 in safe mode to rule out 3rd party apps, and the Pioneer HU still did that weird, intermittent buzz glitch for about 1 second. The same thing happened today when streaming from my iPad, so now it seems like the android bluetooth wasn't the culprit after all.. I think it must be the cheap SocBlue Bluetooth module Pioneer puts in their radios. Several reports on other forums point out these on-going issues with Pioneer. Sound quality is great for radio or CD, but I warn you: DO NOT buy a Pioneer car stereo if you plan on frequently using a Bluetooth audio connection. I contacted Crutchfield tonight and will be swapping out the Pioneer FH-X720BT for a Kenwood DPX500BT. Hopefully this is the last time I'll have to deal with this kind of issue.
I did this with my iPhone and it worked!!!
Goto settings > bluetooth
press the little info icon on the right side of the FH-X720 or FHX-820BS paired device tile
This will open up a settings view.
Turn Off the Sync Contact feature

T-MOBILE LG G6 Bluetooth issues

Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
I have the same problem with the new update connecting to my 2017 Ford Escape. I found a work around, though. If I disconnect and then reconnect to the car's Bluetooth, the skipping goes away. No idea why this would happen, but hopefully the next update fixes it. I don't want to do this every time I get in my car!
Edit: Also, I'm 90% sure I didn't​ have this problem before the update.
I hope so too. I have factory reset and turned battery optimization off all Bluetooth apps too. Also I had all the new play store updates. And when I factory reset I lost them all. Seems like the updates tab and filter options were on then gone after reset. ?
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
Same here. I checked on my wife's G6 and it had the same sync issue. Hope the next update fixes this. According to T-Mobile the next update should drop on the 7th.
draino623 said:
Same here. I checked on my wife's G6 and it had the same sync issue. Hope the next update fixes this. According to T-Mobile the next update should drop on the 7th.
Click to expand...
Click to collapse
No update yet.
Which version of Bluetooth are your devices/car bluetooth connections utilizing? Just curious.
My stereo headphones use 4.0 (Jabra Move), but I haven't noticed any issue yet with high CPU usage, battery drain, quality issues, etc. I've had it on when out in case a call comes in.
maruichan said:
Which version of Bluetooth are your devices/car bluetooth connections utilizing? Just curious.
My stereo headphones use 4.0 (Jabra Move), but I haven't noticed any issue yet with high CPU usage, battery drain, quality issues, etc. I've had it on when out in case a call comes in.
Click to expand...
Click to collapse
Not sure I would assume the latest. I will have to check Ford.
Also no update today
Bluetooth Issues
Hi, I have been having bluetooth issues with this phone since day one. It does not happen with all bluetooth devices but it definitely happens with my Pioneer Head unit in the car. Sometimes it also depends on the application used. The strange this is that it does not happen all the time, but when it does it happens frequently. I also noticed that the headunit will get stuck in voice command mode after using voice command, also the phone will answer calls by itself even though this feature is turned off in the settings. The message is "Bluetooth device has stopped working". This obviously did not happen with my G4. I have cleared Cache and all bluetooth devices, and have also cleared them on th Head Unit. I do have another Pioneer head unit in another vehicle, different model and it does the same thing. I have seen many people reporting issues with car units in other vehicles.
Hoping for a quick update, I know weird things are bound to happen with new phones. I really like the phone, this is the only real anoying issue.
I think the issue is more so bluetooth than anything else. Bluetooth never was, and likely never will be, a truly reliable data transfer protocol.
Sent from my LG-H872 using Tapatalk
I think the issue has to do with device incompatibilities. Every phone I have had, I see reports of BT problems that I just don't experience. Hooks up to the car in a flash. Works with both my bt headphones and soundbar for my tv.
My car is a nissan maxima.
I have had g2, g3, g4, nexus 6p , g5 and now g6. The nexus was the worst for my devices. It worked, but getting connected took longer.
Possibly The Music App Being Used
I don't have a ford like allot of you guys replying in the thread, however I have noticed that specifically "Google Play Music" will have an issue on any bluetooth device; where if you have a widget of the player on the phone, and you have listened to music using the app BEFORE you connected to the vehicle, when trying to play from where you were in the song, it will pop and skip around. The only way to fix this easily is to pause the song, clear the app out of recents and re open the app and play. Hope this helps some of you.
I have also noticed this with my G6. I have a 2014 Chevy Malibu and use Google Play Music, streaming through T-Mobile. I have no issues streaming music to the same car with GPM through my Samsung GS7. I noticed someone mention disconnecting then reconnecting bluetooth, so I will give that a shot. Still frustrating, and I am hoping that LG will be able to come up with a software fix.
My G6 Bluetooth crashes every time its connected to my car "Bluetooth crash". It doesn't matter which app I use, it disconnects every 5 seconds. The rest of my phones connect without a problem to my Honda Accord. Even my fiance's G6 connects without an issue. I believe I got a bad unit, will return for another one and see what happens.
There were a ton of Bluetooth issues in 7.0. I had them on my Pixel XL. It really sucks that LG didn't ship the G6 with 7.1. Hopefully they implement the Bluetooth patches in 7.1. I can't get my Dodge truck to display Google Play Music metadata with my G6. My Pixel XL displays the metadata just fine. The G6 does display Google Play Music metadata in my Ford Explorer though.
I'm getting noticeable static when using Pandora via Bluetooth with my 2016 Subaru, but it's an improvement over my OnePlus 3T that wouldn't even allow media playback via Bluetooth with my car.
picaso86 said:
My G6 Bluetooth crashes every time its connected to my car "Bluetooth crash". It doesn't matter which app I use, it disconnects every 5 seconds. The rest of my phones connect without a problem to my Honda Accord. Even my fiance's G6 connects without an issue. I believe I got a bad unit, will return for another one and see what happens.
Click to expand...
Click to collapse
Go to settings.
Under General go to location.
Tap the 3 dots upper right corner then tap scanning.
Toggle the Bluetooth scanning to off.
This should fix the Bluetooth disconnect car issues.
Sent from my LG-H872 using Tapatalk
LG G6 Bluetooth Issues
millowster07 said:
Hello I am on the latest e update from T-Mobile and have noticed in my cars Bluetooth when I stream music it seems to have popping noises that seems to be like it's having a hard time keeping up with the stream. I also noticed with audio from videos played through my car has an aweful sync delay. I have a 2017 Ford with Sync3. I have no issues with my older Nexus 6p or GS 7.
Has anyone else experienced this? Wondering if I have a defective unit.
Click to expand...
Click to collapse
Hi Yes I am having a similar issue with my lg g6. I am also on tmobile. The sound randomly about 1-2 times during the song just starts to sound terrible (like FM quality). It does have a bit of a static/popping nosie, this happens for a few seconds for me and then goes back to sounding normal.
wingman007 said:
Go to settings.
Under General go to location.
Tap the 3 dots upper right corner then tap scanning.
Toggle the Bluetooth scanning to off.
This should fix the Bluetooth disconnect car issues.
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
Thanks for the answer, unfortunately it didn't work.
I tried wiping my phone clean but it seems that after the LG Android Updates it starting acting worse. GPM does not help either.
I've tried everything, reset network, clearing all Bluetooth data, safe mode, even restarted my car's audio system. Brand new LG G6, not a day old and it doesn't connect to car, only call audio connects but not the media. Works fine with portable speakers but keeps disconnecting every ten seconds in car.
alanmitchael said:
I've tried everything, reset network, clearing all Bluetooth data, safe mode, even restarted my car's audio system. Brand new LG G6, not a day old and it doesn't connect to car, only call audio connects but not the media. Works fine with portable speakers but keeps disconnecting every ten seconds in car.
Click to expand...
Click to collapse
Are you using google music? I have found Slacker Radio and Spotify both work for me using bluetooth but Google Music just crashes continually.

Bluetooth and music track "remaining time"

XZ1 Compact (Android 8.0) in Bluetooth connection with 2017 Subaru Forester
All apps that play audio tracks show elapsed time, but remaining time is shown as -0:00.
Tried all sorts of permutations through the Developer Options, but none seemed to make a difference.
All previous Android phones, same setup, running Android 6.x through 7.x, don't have this problem.
Is this a known bug?
Thanks
I have the same issue with my phone (not the same car, just bluetooth media info not working on any device), and I think it has something to do with android 8.0, because google's Pixel also has this problem when updated to 8.0
yeah, not working great on my Hyundai i40 (with Navi unit) (dont see any song names or song duration & intermittent working of FF and Rev)
I changed the version of BT to 1.4 in the developer settings and it helped a bit
billbond4 said:
yeah, not working great on my Hyundai i40 (with Navi unit) (dont see any song names or song duration & intermittent working of FF and Rev)
I changed the version of BT to 1.4 in the developer settings and it helped a bit
Click to expand...
Click to collapse
The SPP Bluetooth profile doesn't seem to be supported in Android 8.0 running on the XZ1, XZ1C (and apparently the Pixel?).
The others, HFP,OPP,PBAP,AZDP,AVRCP,MAP are all present, according to my external BT devices.
Then again, this may have nothing to do with the BT bug we're discussing here.
Got the new update this morning and still Bluetooth bug, that SPP profile doesnt have anything to do with the music, but its good to know.
One appreciated improvement in the most recent (...12.34) firmware is that the long-standing Bluetooth bug, where connected BT devices do not show the remaining playing time of a media file, is fixed.

Audio via Bluetooth stuttering - unusable

Hi all,
The same headphones which used to work perfectly with my Huawei Honor 8 stutter upon Bluetooth music playback to the point of unusuable. It's the kind of stuttering like there's a poor connection/bandwidth issue between the phone and the headphones. It's similar to what happened on my Huawei Honor 8 when I was washing my car and ducked my head under the car
Tried multiple apps:
Google Play Music
Youtube
Youtube Music
Amazon Music
EDIT: ONLY my Philips SHB4405 headphones suffer! Tried different bluetooth devices to eliminate the headphones, same stutter.
Tried setting the special access to the battery use: "Settings", search for "Special access". Select "Ignore battery optimisation". Make sure "All apps" are shown. Select the app you want and set it to "Allow (May drain your battery more quickly)"
Tried setting Battery settings of the app to manage manually then Auto launch, Secondary Launch and Run in background all toggled on.
Any ideas please?
It is likely their hyper-aggressive battery management software, which there seems to be no way to remove.
You may try to go to development mode menu and play around with the BT audio bit rates and codexs. Or, just take it back to the shop and exchange it for a new one.
pablo_max said:
It is likely their hyper-aggressive battery management software, which there seems to be no way to remove.
You may try to go to development mode menu and play around with the BT audio bit rates and codexs. Or, just take it back to the shop and exchange it for a new one.
Click to expand...
Click to collapse
I wish they'd just use STOCK ANDROID. who the hell do they think they are to think they know better than Google about it's own OS!!! very cross
try turn off WiFi ! - > WiFi + Bluetooth = stuttering
pablo_max said:
It is likely their hyper-aggressive battery management software, which there seems to be no way to remove.
You may try to go to development mode menu and play around with the BT audio bit rates and codexs. Or, just take it back to the shop and exchange it for a new one.
Click to expand...
Click to collapse
flowchilla said:
try turn off WiFi ! - > WiFi + Bluetooth = stuttering
Click to expand...
Click to collapse
thanks for the suggestion but turning off WiFi didn't solve my stuttering issue
cable_guy said:
Hi all,
The same headphones which used to work perfectly with my Huawei Honor 8 stutter upon Bluetooth music playback to the point of unusuable. It's the kind of stuttering like there's a poor connection/bandwidth issue between the phone and the headphones. It's similar to what happened on my Huawei Honor 8 when I was washing my car and ducked my head under the car
Tried multiple apps:
Google Play Music
Youtube
Youtube Music
Amazon Music
Tried different bluetooth devices to eliminate the headphones, same stutter.
Tried setting the special access to the battery use: "Settings", search for "Special access". Select "Ignore battery optimisation". Make sure "All apps" are shown. Select the app you want and set it to "Allow (May drain your battery more quickly)"
Tried setting Battery settings of the app to manage manually then Auto launch, Secondary Launch and Run in background all toggled on.
Any ideas please?
Click to expand...
Click to collapse
I'm using my phone with two BT device, one is a Jabra device I have in my car, the other one is the Backbeat fit from Plantronics. Honestly say BT communication works very well. EMUI 8.1.0.161 (C432)
Any update available for download?
virtualmacfrog said:
I'm using my phone with two BT device, one is a Jabra device I have in my car, the other one is the Backbeat fit from Plantronics. Honestly say BT communication works very well. EMUI 8.1.0.161 (C432)
Any update available for download?
Click to expand...
Click to collapse
funnily enough I did have an update apply yesterday but it didn't fix this behaviour. EMUI 8.1.0.159 (C782)
I have an update to my OP though. The bluetooth music streaming actually works perfectly on every bluetooth audio device I have (Radio, AV receiver, 2 x car stereos, bluetooth speaker, another set of bluetooth headphones) so I can only assume that the Huawei P20 Pro is incompatible with the Philips SHB4405 headphones! sounds bizarre to say it but that's my experience!
Bluetooth codec fix
I fixed this on my Honor 8x by changing the bluetooth codec used in the developer settings.
1. Enable developer settings
2. Change the "Bluetooth audio codec" setting value from "aptX" to "SBC"
Hi mate, check the supported codecs on your headsets. Enable developer options in Settings and force SBC codec.
Has the latest 9.0 solved your Bluetooth problem?
I have the same issue with Bose and Jabra headsets... Cheap chinese BT headsets Line taotronic seems to works fine.. I have given up trying to figure out the cause... Thing is I love the p20 Pro but this BT problem is really annoying!
vic256 said:
I have the same issue with Bose and Jabra headsets... Cheap chinese BT headsets Line taotronic seems to works fine.. I have given up trying to figure out the cause... Thing is I love the p20 Pro but this BT problem is really annoying!
Click to expand...
Click to collapse
Hi Guys,
I have a P20 and I love it, but had the BT audio stuttering problem in my car for a while - the radio is fine, my gf's Samsung can stream to it no problem.
9.0 didn't help, the problem persisted until... I changed the display sleep time to 10 minutes and forgot about it.
So after some testing I can 100% confirm that the stuttering happends only when the screen is off.
When I drive with the screen on, the BT music streaming works great. When I turn off the display - within minutes the stuttering starts. Turn on screen again - no stuttering.
Test it.
Happens on my Mate 10 only when screen is off. I already removed PowerGenius and had set battery optimization off to my music app. This is so annoyingly frustrating. Any solution yet?
I think I have the same or a similar issue using Beoplay H9. Changing codec to manual SBC or AAC does not work, but SBC is noticably better.
Closing all open apps or restarting bluetooth often works, but restarting the phone completely alleviates the problem. After an hour or two the problem appears again.
cable_guy said:
Hi all,
The same headphones which used to work perfectly with my Huawei Honor 8 stutter upon Bluetooth music playback to the point of unusuable. It's the kind of stuttering like there's a poor connection/bandwidth issue between the phone and the headphones. It's similar to what happened on my Huawei Honor 8 when I was washing my car and ducked my head under the car
Tried multiple apps:
Google Play Music
Youtube
Youtube Music
Amazon Music
EDIT: ONLY my Philips SHB4405 headphones suffer! Tried different bluetooth devices to eliminate the headphones, same stutter.
Tried setting the special access to the battery use: "Settings", search for "Special access". Select "Ignore battery optimisation". Make sure "All apps" are shown. Select the app you want and set it to "Allow (May drain your battery more quickly)"
Tried setting Battery settings of the app to manage manually then Auto launch, Secondary Launch and Run in background all toggled on.
Any ideas please?
Click to expand...
Click to collapse
Can you check if the headphones are paired to anything else in the vicinity? Like a tablet or other phone? May be the problem..
Also the codecs in use make a difference too, can be altered in Dev options.
I had problems with calls with a very expensive pair of plantronics on my phone, the v6200's £275 when they were released lol.
Base didn't make a difference either Oreo all the way up to 9.1, in fact it was better on Oreo.
Doesn't affect everyone in the same way.
Paired to stuff yes but I can take them out of the question by wandering away from any of the devices for a 1-2 mile walk
Still experiencing this same problem on EMUI 9.1, even after disabling battery optimization in all music apps.
This worked for me - turn off 'Always on Display'
I was getting brief but regular strutters with my bluetooth headphones (Marley Positive Vibrations 2) but only when the p20 pro was put in my jeans pocket, so walking the dog while listening to Spotify was a pretty glitchy affair. At first I assumed being inside the pocket was degrading the bluetooth signal strength but I recently noticed that whenever the phone sensed it was inside my pocket (or in a pitch black room) it was turning off 'Always on Display' to save battery, so wondered if this was affecting the bluetooth audio connection (especially as people already suggested it was related to either display settings or battery saving options).
I disabled 'Always on Display' and this stuttering problem has been completely resolved for me (EMUI 9.1).
@theToots
Where to find the option 'Always on Display'
edit:
Found
I have this same Issue using a P20 Pro and Sennheiser HD 4.50 btnc.
This annoying audio stuttering started happening only after a software update (EMUI 9.1.0.361).
A fix that works for me is to turn my location off.

Spotify buggy in car

Was wondering if anyone else had this issue, in my Audi using Bluetooth the music will play but I can't skip tracks using my card controls until I skip tracks manually on my phone,only after that can I change using my cars controls, ive been using Samsung since s5 and never had this issue, any ideas?
Shuthefrontdoor said:
Was wondering if anyone else had this issue, in my Audi using Bluetooth the music will play but I can't skip tracks using my card controls until I skip tracks manually on my phone,only after that can I change using my car's controls, I've been using Samsung since s5 and never had this issue, any ideas?
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I have recently experienced that too. I noticed this problem when I updated the Samsung buds to the latest firmware. The first problem I noticed was that when the update finished it disconnected my Galaxy watch and made me reset it. I will do a factory reset on my phone and hopefully, that helps it.
Try to lower the AVRCP version in Developer settings in the Bluetooth section. Worked on my '13 Seat Ibiza with a portable Garmin system. After set it to 1.3, turn bluetooth off and on again.
If the AVRCP, which is set to 1.4 by factory, is too high, the music playback works mostly, but things like music controls and title information not.
I set it to 1.3 and it works for me now. I don't know if new devices are backward compatible, especially the Galaxy Buds.
Btw, I had similar issues with my old Huawei P10 on Android 8.0 (EMUI8). Google didn't implement the option to change the AVRCP version so I couldn't use my phone on the cars at work or rental cars - mostly VW and Mercedes.
I thought it was a hardware issue, but then I installed a 8.1 rom, where this option was enabled and from then it worked.
And with my iPhone 6S worked everything great 3 years ago under iOS9. 3 weeks ago I needed to use it again, updated to iOS 12 and it didn't work at all with my cars system. In iOS you don't have the ability to change the AVRCP version, so I guess Apple wants you to buy a new car, as Huawei does with EMUI8.

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