Database Develop

Google Play services not supported?

I'm getting the error message, "Google Play services, which some of your applications rely on, is not supported by your device." Google Now says, "To continue using Google Now, you need Google Play services, which is not supported by your device. Please contact the manufacturer for assistance." WTF? I tried clearing the app's data and rebooting, but no dice. Tried uninstalling and reinstalling. No go. Any suggestions?
It was working fine before. I don't know what I did to break it, but it's frustrating. I've tried uninstalling it and reinstalling, wiping dalvik & cache, and fixing permissions. No go. Any ideas?

Please, someone help me with this.

UndeadSquirrel said:
Please, someone help me with this.
Click to expand...
Click to collapse
I have the same issue. Now previously worked, now doesn't.
Is it possible that this is related to the device ID? I have flashed several different ROMs lately and back to may daily driver. I don't recall if I maintained or changed the device ID.

mordango said:
I have the same issue. Now previously worked, now doesn't.
Is it possible that this is related to the device ID? I have flashed several different ROMs lately and back to may daily driver. I don't recall if I maintained or changed the device ID.
Click to expand...
Click to collapse
I don't know, but I flashed another ROM, HyperDroid AOXP, to be exact, and haven't had any problems since.

Hey man I just got this tonight and fixed it. I can't say exactly what fixed it but what I did was unfreeze ALL my apps from titanium backup, clear the data from google play in applications manager and uninstalled the update. After resetting my phone and freaking out for about 5 minutes, my phone connected to google play and reinstalled google play services and worked again. So I may have done more than I needed to but it worked

I had the same message as the OP, and Google Keep was having issues due to not having Google Play services working. I tried to clear the data from google play services and google play in applications manager ... but I didn't have the option to clear data from Google Play services, and I didn't have Google Play at all listed there ... and that's how I found that my Play Store was gone altogether! So I just found a Google Play store apk online and sideloaded it, and I'm working again since then.

stop Google play services auto update

Hi guys, i have a question. Is there any way to stop Google play services auto updates? I ask, because suddenly my battery drain problem on kit kat came back, and lookin i found that Google ps was on versión 5.x, so i uninstalled updates an left it on versión 4.x, and everything came back to normal.

settngs/apps/all apps , google playstore service... go to manage n clear all data... den uninstall...den disapble

Then he won't have Google Play services at all. It's not what he's asking for.
OP - no, unfortunately there is no way to stop it from auto-updating. However, if you clean the data as I wrote here - you might get lucky and not have any drain with version 5.x. I have it and it's fine.

Jack_R1 said:
Then he won't have Google Play services at all. It's not what he's asking for.
OP - no, unfortunately there is no way to stop it from auto-updating. However, if you clean the data as I wrote here - you might get lucky and not have any drain with version 5.x. I have it and it's fine.
Click to expand...
Click to collapse
Thanks man, i'll try that

Wakelock Termination....
There is only one way perfectly working for me so far with all updates for Google play services....
Install Xposed Framework
Install Wakelock Terminator Wakelock Terminator on Play Store
Activate it in Xposed
Open the Wakelock Terminator and look for google play services
Activate Wakelock Terminator for Google Play Services (In free version only 1 can be added to wakelock).
Add these values in the Filter for Google Play Services
NlpCollectorWakeLock NlpWakeLock CheckinService NetworkLocationLocator
Restart.... You can even check it in app and running menu in settings that you would only see 1 process running for play services and it won't be keeping your CPU awake..... Check it using Wakelock Detector....
Go ahead and give it a try and enjoy.... :good:
Share this info if this helps you..... Let as many people know about it.....
Press Thanks if I helped....

camileind said:
Hi guys, i have a question. Is there any way to stop Google play services auto updates? I ask, because suddenly my battery drain problem on kit kat came back, and lookin i found that Google ps was on versión 5.x, so i uninstalled updates an left it on versión 4.x, and everything came back to normal.
Click to expand...
Click to collapse
Yes there is the way to do it...your device must be rooted...there is an app...here on xda... called LBE security master..in settings there is an option to stop automatically installed software...device still download updated app but LBE stops installation..50 times in 3 days...don't dowload Lbe from play store cos app is in Chinese language. There is one here on xda translated...V5.3.7506 works for me...i an on kitkat 4.4.2

medovici said:
Yes there is the way to do it...your device must be rooted...there is an app...here on xda... called LBE security master..in settings there is an option to stop automatically installed software...device still download updated app but LBE stops installation..50 times in 3 days...don't dowload Lbe from play store cos app is in Chinese language. There is one here on xda translated...V5.3.7506 works for me...i an on kitkat 4.4.2
Click to expand...
Click to collapse
I don't see any setting at all???

medovici said:
Yes there is the way to do it...your device must be rooted...there is an app...here on xda... called LBE security master..in settings there is an option to stop automatically installed software...device still download updated app but LBE stops installation..50 times in 3 days...don't dowload Lbe from play store cos app is in Chinese language. There is one here on xda translated...V5.3.7506 works for me...i an on kitkat 4.4.2
Click to expand...
Click to collapse
nikhilkaushik said:
There is only one way perfectly working for me so far with all updates for Google play services....
Install Xposed Framework
Install Wakelock Terminator Wakelock Terminator on Play Store
Activate it in Xposed
Open the Wakelock Terminator and look for google play services
Activate Wakelock Terminator for Google Play Services (In free version only 1 can be added to wakelock).
Add these values in the Filter for Google Play Services
NlpCollectorWakeLock NlpWakeLock CheckinService NetworkLocationLocator
Restart.... You can even check it in app and running menu in settings that you would only see 1 process running for play services and it won't be keeping your CPU awake..... Check it using Wakelock Detector....
Go ahead and give it a try and enjoy.... :good:
Share this info if this helps you..... Let as many people know about it.....
Press Thanks if I helped....
Click to expand...
Click to collapse
It is not working. Google Play Services still updates.

Upgrade your ROM to 4.4.4
evrycard said:
It is not working. Google Play Services still updates.
Click to expand...
Click to collapse
Sony has ultimately resolved this problem. Simple solution, upgrade to 4.4.4....
I am using it since long and don't find any issues....:good:

nikhilkaushik said:
Sony has ultimately resolved this problem. Simple solution, upgrade to 4.4.4....
I am using it since long and don't find any issues....:good:
Click to expand...
Click to collapse
I think with the advent of Google Play Services 6.5.99 (or perhaps a bit earlier) the auto-update issue has become a problem again.
According to my recent observations Google Play Services 6.5.99 performs periodic location pings (every 15min) or so. With my settings ("Device only" location mode, but "Location reporting" and "Location history" turned "Off"), it is using GPS and thus unnecessarily drains the battery.
I don't see the problem with Google Play Services 6.1.05 so I'd rather wish Google would not auto-update Google Play Services.
Call me a newbie (I'm fine with that because I am as far as Android is concerned) but I find it outrageous that Google can update a core component on my phone without my consent, introducing phone issues, sub-par performance, or undesired behaviour at their whim. An opt-out facility for the auto-updates would be the least one would expect.
The Google Play Store allows one to opt out of automatic updates to downloaded applications so why isn't this setting not consulted when it comes to "Google Play Services"? I realise that probably no one here knows the answer, but I found it very hard to find a place to actually provide Google with feedback regarding "Google Play Services".

TomKay said:
According to my recent observations Google Play Services 6.5.99 performs periodic location pings (every 15min) or so. With my settings ("Device only" location mode, but "Location reporting" and "Location history" turned "Off"), it is using GPS and thus unnecessarily drains the battery.
I don't see the problem with Google Play Services 6.1.05 so I'd rather wish Google would not auto-update Google Play Services.
Click to expand...
Click to collapse
I ve faced the same isse with the repeated gps activities since the last update from the play Services.
But i think the cause of this phenomenon is the Google search! Ive disabled the google search app, and now I dont have this strange gps requests!

wihushae said:
I ve faced the same isse with the repeated gps activities since the last update from the play Services.
Click to expand...
Click to collapse
Thanks heaps for confirming.
I wasn't sure whether my (stock) system got messed up somehow.
I wonder why there hasn't been more of an outcry over the new location pinging behaviour. I find it unacceptable and can only believe it is due to a bug rather than intended.
I hope that future versions of "Google Play Services" will behave differently and found it frustrating that I couldn't locate a forum where Google developers would be listening to "Google Service Play" concerns. I made a post in a "Google Search" thread at a Google forum (not allowed to link to it yet) but I'm afraid it is off-topic there.
wihushae said:
But i think the cause of this phenomenon is the Google search! Ive disabled the google search app, and now I dont have this strange gps requests!
Click to expand...
Click to collapse
I first believed "Google Search" to be the culprit as well because disabling it got rid of the location pings.
However, that only worked once and later attempts to kill the pings by disabling "Google Search" were unsuccessful. Perhaps you should check once in a while whether the pings are coming back because it appears to me that it really is "Google Play Services" and it is just being triggered by various sources.
Also, being able to initiate a google search by just wiping up the home button, is a rather crucial feature to me. Disabling "Google Search" would force me to fire up a browser instead which would be a lot more cumbersome. Given that a different version of "Google Play Services" does not perform the pings even while "Google Search" is available, I'd say one should attempt to tackle the problem by addressing "Google Play Services" not "Google Search".
BTW, I opted out of "Google Now" just to make sure that there aren't any location based cards that request location updates.

Google Play Services won't run unless you update Google Play Services

This notification keeps on popping, I already searched for solution in the net but it is till persisting. I tried clearing GPS cache and data, FC GPS, restart, manually updated the app and downloading from apkmirror the latest. Also tried updating from PS but it says it is up to date and my only option in PS Is to deactivate GPS.
All Google apps are working like playstore, Google search and etc.
I'm on stock, non rooted, exynos, SM-950F/DS, on latest security patch. I'm using swift installer fully updated.

Why did not you update google play services directly from play store? I have had bad experiences with substratum and other theming tools, they create some problems when updating firmwares and some other apps and components, it is mandatory to uninstall ALL the theming and overlay elements when updating system components

denclaud said:
This notification keeps on popping, I already searched for solution in the net but it is till persisting. I tried clearing GPS cache and data, FC GPS, restart, manually updated the app and downloading from apkmirror the latest. Also tried updating from PS but it says it is up to date and my only option in PS Is to deactivate GPS.
All Google apps are working like playstore, Google search and etc.
I'm on stock, non rooted, exynos, SM-950F/DS, on latest security patch. I'm using swift installer fully updated.
Click to expand...
Click to collapse
Win is right. You need to go through the official play store. Google beefed up its security to keep malicious apps and pirated apps off any phones. So its caused problems when your trying to update system apps from a 3rd party source. The best thing is to find a full most recent gapps package that includes play store and play store services and id use adb. I dont know if it would work but thats my suggestion.

winol said:
Why did not you update google play services directly from play store? I have had bad experiences with substratum and other theming tools, they create some problems when updating firmwares and some other apps and components, it is mandatory to uninstall ALL the theming and overlay elements when updating system components
Click to expand...
Click to collapse
I did try to update it in PS but upon searching there is no update in PS. My Google Play Services is up to date but a notification keeps on saying I need to update it. Upon searching, there is really an update not showing on my PS.

Shadow Assassin said:
Win is right. You need to go through the official play store. Google beefed up its security to keep malicious apps and pirated apps off any phones. So its caused problems when your trying to update system apps from a 3rd party source. The best thing is to find a full most recent gapps package that includes play store and play store services and id use adb. I dont know if it would work but thats my suggestion.
Click to expand...
Click to collapse
As I've said in my previous reply.
I did try to update it in PS but upon searching there is no update in PS. My Google Play Services is up to date but a notification keeps on saying I need to update it.
I can't seem to make ADB work in my laptop so that's not an option for me.

denclaud said:
As I've said in my previous reply.
I did try to update it in PS but upon searching there is no update in PS. My Google Play Services is up to date but a notification keeps on saying I need to update it.
I can't seem to make ADB work in my laptop so that's not an option for me.
Click to expand...
Click to collapse
I had that problem once on a LG G3.
I found out that the play store and play services was not compatible with my device. Cause some apps, even play store are tweaked differently for some phones. I had to find one that was report as working just fine with my phone and had to double check that the play services was the right one for the version of play store that was in the package.

logging into google account

so, i've tried a lot of methods and seems like the best i can do is logging into google play store, but not youtube and other google apps?
couldn't sign in
there was a problem communicating with google servers.
try again later.
need some guidance here, how do i get everything to work?

i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.

z3r0h said:
i found out that there's a bug for data vs wifi - you need to connect to wifi in order to sign in.
Click to expand...
Click to collapse
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?

RogPhoney said:
I can confirm this, apps like "Google", "Voice Search" and "Assistant" time out with errors when using data on T-Mobile, but it works on wifi. I can't navigate to a street using assistant over 4G, but if I go directly into the Maps app and use the microphone icon in Maps it works correctly.
Does anyone know if there's a fix for this?
Click to expand...
Click to collapse
is it just for Tmobile or google services don't work on any mobile data?

Go to Apps & Notifications > Google services

Same issue
I am having similar issues. But, at one point google play store was stuck on loading. Also, gmail wasnt sending or receiving emails.
The problem comes and goes. Like, just now, I couldn't load any YouTube videos.
When I connect on WiFi, all the problems go away and switching back to mobile data. Works for a bit.
It is also only Google services. Twitter, WhatsApp, chrome, all fine.
@op, what sim card slot are you using?

Got it to work.
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"

fantastikk said:
Go to System -> Applications -> Google Services
And turn on "Allow to use Mobile Data"
Click to expand...
Click to collapse
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu

Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
If you go to Settings -> Applications -> See all ### Apps -> [scroll to and tap on Outlook app] -> Data Usage -> [turn on "Background Data", and "Unrestricted Data Usage" options]
Tell me if that works. I did this step for apps: Calendar [google version from Play Store], Carrier Services [from Play Store] Gmail, Google, Google Play, Google Play Services, Google Play Store, Google Services Framework, Hangouts.
I gave them all unrestricted data access and full permissions just to be safe. It's not like there's a risk of running out of battery on this phone, lol!
edit: I am on the China rom version and I see these settings.

Romez123 said:
For me Ms Outlook can't show notif but if wifi on its show notif incoming email,
Don't see "allow to use mobile data" options in that menu
Click to expand...
Click to collapse
I flashed into the WW version. So, all my little issues went away.
My instructions was for Google services.
Have your tried to go to battery optimisation and turning off optimisation for Outlook?
Also, there might be something under mobile manager to turn off as well?

Hi! I specifically made an account to reply, or rather, to reconfirm, that issues about this topic still persists in my phone.
Bought the Tencent Edition of the ROG Phone 2 few days back, I first encounter this issue yesterday when I open my Maps app and the map didn't load (grey screen) and at that time I was using my mobile data. Searched the net how to fix it, and did a few tweaks (mainly clearing cache, data and removing google account) and thankfully the map loads. However, another issue arises, I can't use Google app, Play Store and can't login on Google Maps. When I try to log in my account, I get the "There was a problem communicating with Google servers", and I assume most of you guys here had that exact problem.
I tried everything that almost every forums recommends. Starting from rebooting the phone, uninstalling updates from Google Play Store, clear the cache and storage of Google Play services and Google Play Store again, checked if my Apps & notifications/Google Services is on, turned on all notifications; permissions; background data and unrestricted data usage on all corresponding Google apps and services (Carrier Services, Google app, Google Play services, Google Play Store, Maps) and turned off battery optimization for the mentioned apps. Not any of the above worked for me, the only thing that resolves it is when I used Wifi to log in.
I know that this may be a minor issue and I know that I won't feel any of it hindering my daily phone usage. But I'm really bothered by the fact that something in my phone doesn't work normally as it should. I have been using Samsung phones for the longest time and haven't experienced such problems before. Is this really a bug and can't be fixed till who knows when, or is there something that I overlooked? Thanks much and sorry for the lenghty post. Blessings

cn version has this issue
fixed with ww rom
cn version is destinated to oriental market especcially

Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?

Aeonika said:
Thanks much for the help!
I don't have any experience in modding ROM, but I did find a guide here on how to do that. I'll think about whether I'm gonna try flashing my ROM or not, because... flashing ROMs will void the phone's warranty, yes?
Click to expand...
Click to collapse
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.

yok3 said:
If you bought a phone that was meant for the Chinese market in another country, you never really had a legit warranty right to begin with. (at least not with Asus, maybe with the seller if they have such policies)
Chinese ROMs have all Google services blocked. (Google services are banned in China). So you need to flash to WW ROM, sometimes seller will do it when they sell a Chinese phone to a different market, but apparently not in your case.
Click to expand...
Click to collapse
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!

Aeonika said:
That makes sense lol.
Alright, I'll try flash my ROM later. Any noob-friendly guide you can recommend to me? Other than the guide by AryanAA.
And um, I know I can probably learn this if I searched for it, but does flashing your ROM resets/wipes your whole phone? And is there any major changes I should know (like maybe I won't be able to use some features ever again)? And is it kinda similar to rooting your phone?
Sorry for the noob questions, any help is much appreciated. Tqvm!
Click to expand...
Click to collapse
Hi was your issue fixed? I'm having same issues on Rog Phone 2, YouTube, Gmail, Google drive won't load with 3h/4g, they only load with WiFi. Have you for a fix ? Please reply

Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...

achu.ckr said:
Hi guys, coming back to the forums after a long hiatus!
I have this issue also... Gapps don't work great on mobile data but perfect on WiFi... Some are fixed after clearing data but some are persistently bad such as gdrive which is important to me...
My phone is from ebay, its a tencent with a global rom and I'm in the UK...
Looking at my device info, it looks like my phone has a WW rom but a CN fingerprint... I will have the fingerprint changed today, update to 1910 and drop an update...
Click to expand...
Click to collapse
Once you've changed the fingerprint and fully converted to WW, the issues will all be fixed ????

phones now on WW 1910 rom and fingerprint - everything is perfect so far!

Hi guys. could somebody please explain what does it mean when u say changed to we ROM and fingerprint? And how do u do it? I have bought rog 2 recently but am not able to sign in to Google account on it over 4g or WiFi from another 4g phone(hotspot).

Play Store - Freezing on installs - 88%

This seems to be a constant problem. I have fought it on and off over 2 different phones. Very frustrating.
I found one thread where someone said disabling the themes on Google and Play Store fixed the problem for them. My themes are not set. They are set to default. I don't see a way to 'disable' them.
Does anyone know of a fix?

ewingr said:
This seems to be a constant problem. I have fought it on and off over 2 different phones. Very frustrating.
I found one thread where someone said disabling the themes on Google and Play Store fixed the problem for them. My themes are not set. They are set to default. I don't see a way to 'disable' them.
Does anyone know of a fix?
Click to expand...
Click to collapse
Are you signed into Google Chrome ? Sign out and Disable Google Chrome, then try! if not try this (see below) i copied and pasted of the Google Support forum!
1) clear cache on Google Play SERVICES
2) clear cache and storage on Google Play STORE
3) force stop the play store
4) re-launch the play store, update the stuck app (Chrome for me) and it should complete.

It seems to have cleared up for the moment. I have had it last and last.
I'm going to keep track of this thread, and when it happens again, I'll give that a try.
Thanks for the response...