Hello,
I'm not sure this is where I should ask, but i'll try and hope for an answer anyway.
I bought my Honor 9 Lite in late February when it was just made available here in France. I installed the apps I used on my previous phone, including Apple Music to which I have a subscription. The app worked just fine until yesterday, when it started crashing every time i tried to open it. I'll open the app, the screen will appear for like a second, then just closes. All my other apps are working just fine.
Here's what I tried so far:
- force closing the app
- delete the cache
- Reboot my phone
- Uninstall the app and reinstall it again
To no avail...Has anyone ever had that problem? I'm not well versed at all in programming or coding or so, so if you have a suggestion that doesn't involve rooting or stuff like that, that'd be great!!!
Thank you
Downgrade
LouisLeonardo said:
Hello,
I'm not sure this is where I should ask, but i'll try and hope for an answer anyway.
I bought my Honor 9 Lite in late February when it was just made available here in France. I installed the apps I used on my previous phone, including Apple Music to which I have a subscription. The app worked just fine until yesterday, when it started crashing every time i tried to open it. I'll open the app, the screen will appear for like a second, then just closes. All my other apps are working just fine.
Here's what I tried so far:
- force closing the app
- delete the cache
- Reboot my phone
- Uninstall the app and reinstall it again
To no avail...Has anyone ever had that problem? I'm not well versed at all in programming or coding or so, so if you have a suggestion that doesn't involve rooting or stuff like that, that'd be great!!!
Thank you
Click to expand...
Click to collapse
Hey,
I had the same problem after I upgraded the software on my honor 9. The only thing that worked was downgrading the apple music app. So I searched an older version apk ( Apple Music 2.3.0 (240-640dpi) ), uninstalled the app and installed the older version and it works fine now.
Hope this helps.
Related
Hi guys,
I am using CM10.1 on new bootloader with Kowalski kernel version 100p5. Since last 2 weeks or so, smart updates for apps implemented by the Google Play Store last year has stopped working for me. Now every app or game is fully downloaded every damn single time which is quite frustrating. I have tried clearing data+cache of the 'Play Store', 'Play Services' & 'Google Framework" apps but to no avail so far. There seems to be no apparent settings etc, as far as I know, to enable this extremely useful feature. Anybody else facing this issue? Any help/suggestion will be greatly appreciated.
nagra007 said:
Hi guys,
I am using CM10.1 on new bootloader with Kowalski kernel version 100p5. Since last 2 weeks or so, smart updates for apps implemented by the Google Play Store last year has stopped working for me. Now every app or game is fully downloaded every damn single time which is quite frustrating. I have tried clearing data+cache of the 'Play Store', 'Play Services' & 'Google Framework" apps but to no avail so far. There seems to be no apparent settings etc, as far as I know, to enable this extremely useful feature. Anybody else facing this issue? Any help/suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I also have this issue with my Nexus 4 not just you. It used to work way back then but at the moment smart updates aren't working.
Hello,
I have very strange problem :s
Ok, so let's start at the begining. I was using Viper ROM for like almost a year and everything was working great (devs tnx again for the ROM). Now i got new phone and give the m7 to my mom. I wiped the data in TWRP and restart the phone. Then i sign in google with her mail and start downloading apps. At first everything was OK but then second update for chrome come in and google play crashed. I also tried to install candy crush but after confirming permissions google play crashed. Then i installed sports tracker and it seems to be working until I started new workout - the app crashed. I also tried to install runtastic. App installed but after facebook log-in crashed... At this point I dont know whats happening to m7 :s
Things I already tried:
1) I wiped everything, reinstall the viper rom (again no success at the google play)
2) I flashed two other ROMs (crdoid - 6.01 and HD revolution 93) again google play was crashing and also sports tracker + runtastic (now I even tried 4 more sport tracking apps - all crashing :s)
3) Now im back at viper 9.0.0 FIX and google play still crashing.
If you have any ideas what this could be please let me know.
P.S. Some apps like evernote, es file manager, facebook... can install and they are working great without google play crash.
and also i tried fixes like this: http://forums.androidcentral.com/spr...i-pull-up.html
Only sport tracking app that works is google fit.
Hello,
having the same issue and can't find any solution.
Thank you for your help in advance!
Has anyone else experienced problems with google calendar? When I try to create a calendar event the app right away gets force closed. I really want to use this app and not Huawei's standard calendar. Unfortunately I've come across this problem with some other apps as well which is quite a worrying behavior of a phone. I'm running the latest software 8.1.0.107(C432) on my CLT-L29.
I never experienced anything like it when I had the pixel 2 xl. I also have a Samsung galaxy s9 plus where there are no issues at all. If this cant be solved then I'll get rid of the p20 pro since the minuses with force closing apps is a bigger problem than the advantage of a minimal better camera on the p20 pro.
I had this issue but I think it was because I uninstalled one of the calendar packages that are required for the app to function correctly.
Did you by any chance try removing any bloat / huawei apps from the phone?
The solution for me was to factory reset, once I had done that and redownloaded Google calendar it has been working a treat.
I use Google Calendar on C432 (.107) update and everything works fine for me, no any issues. As above, maybe you have switched off something? Or, firstly, try to delete the cache of Google Calendar or uninstall the application and install it again. On my P20 pro this application is not preinstallled.
Wysłane z mojego CLT-L29 przy użyciu Tapatalka
5nak3 said:
I had this issue but I think it was because I uninstalled one of the calendar packages that are required for the app to function correctly.
Did you by any chance try removing any bloat / huawei apps from the phone?
The solution for me was to factory reset, once I had done that and redownloaded Google calendar it has been working a treat.
Click to expand...
Click to collapse
Thanks a lot for your advice, it solved my problem! I had to do a factory reset and then everything worked exactly like it should! ?
mikrehnst said:
Thanks a lot for your advice, it solved my problem! I had to do a factory reset and then everything worked exactly like it should! ?
Click to expand...
Click to collapse
Glad to hear that it's sorted. I'd be keen to try and understand why it happened in your case, I'm pretty sure my experience was due to uninstalling something that shouldn't have been.
I've got this issue right now - it was fine earlier today and this suddenly started happening mid afternoon. No new apps installed etc and nothing uninstalled either.
I really want to avoid a factory reset.
Don't suppose anyone has worked out the cause have they?
The app let's me create reminders, just not events. I can see events and drag them to change the time etc. Very odd.
Just to say it was a beta of Google Play Services causing my issue. All sorted now!
I keep getting 505 error. Went through all of the Google play troubleshooting. I did a factory reset and managed to download the app. Set my phone back up again. But now I got the 505 error when trying to install an update to the amazon Alexa app. Deleted the app to try a fresh install and now can't get the app at all, just like before the factory reset. I shouldn't have to factory reset a brand new handset!
Anyone got any suggestions before I talk to Amazon? I know they're probably going to suggest the same trouble shooting as Google did, but I don't want to factory reset my phone again.
This is with a dual sim p20 pro bought in the UK from 3.
Lasuil said:
I keep getting 505 error. Went through all of the Google play troubleshooting. I did a factory reset and managed to download the app. Set my phone back up again. But now I got the 505 error when trying to install an update to the amazon Alexa app. Deleted the app to try a fresh install and now can't get the app at all, just like before the factory reset. I shouldn't have to factory reset a brand new handset!
Anyone got any suggestions before I talk to Amazon? I know they're probably going to suggest the same trouble shooting as Google did, but I don't want to factory reset my phone again.
This is with a dual sim p20 pro bought in the UK from 3.
Click to expand...
Click to collapse
I am currently talking to huawei as seems common. Will update you as soon as they give me any info
Lucas1980 said:
I am currently talking to huawei as seems common. Will update you as soon as they give me any info
Click to expand...
Click to collapse
Thanks dude, definitely let me know how you get on. Another dude I know who got the p20 pro from 3 was able to download the app without any issue although I don't know about updating it. I really don't wanna try trouble shooting with Amazon and they're liable to be useless.
Lucas1980 said:
I am currently talking to huawei as seems common. Will update you as soon as they give me any info
Click to expand...
Click to collapse
[UK unbranded sim free P20 Pro] So far identical issue with Amazon Kindle, Music & Prime Video apps. Made the mistake of uninstalling Kindle app while trying to resolve the issue! Although Amazon app updates are failing to be applied, Amazon apps copied from other phone under Google account during installation continue to function as long as you don't uninstall them!
Having the same problem myself driving me mad Any solutions yet?
hi, you can uninstall all of the pre-installed Amazon apps,such as Amazon shopping,Amazon kindle...and then reinstall the apps in Google play store,does it work?
Uninstalling the stock installed android apps (shopping was the only one I had left) and reinstalling from the play store fixed this for me.
Yes removing all the amazon apps and re-installing worked Thanks
[Huawei P20 Pro CLT-L09 8.1.0.110 (C782)]
Confirm uninstalling ALL Amazon apps prior to individual reinstalls resolves issue. However, Prime Video install did appear to hang but showed as installed after system restart. I suspect that the apps I thought were installed by Google from my account were actually the apps pre-installed by Huawei. Not clear why all had to be removed before reinstalling though.
I am having the same issue and I am unable to uninstall them either as they are showing as system apps, how have you folks been able to uninstall and reinstall?
I can't install any Amazon apps. All give a 505 error except Amazon shopping which says my device isn't compatible. Amazon are looking into it and are awaiting a response from their developers.
Remove old amazon apps
Hi All, solution is removing one by one apps from amazon and trying installing one you want, this solution works 110%, as I tried on few phones, not just p20 pro and workes always.
Amazons Echo Dot and non-connection to Huawei p20 pro
cant get p20 pro to connect to Echo Dot, any ideas?? as cant get dot connected to wifi apart from via Amazons Alexa phone app, it just wont connect. Have tried the dot with another phone (iphone8+) and works no issues but cant get it to connect with p20 pro, HELP !!!!!
The weird thing in my phone is that most of the times that I open amazon app (the normal one) I get a msg through amazon that I have to update the app. When I click update now I then get another one that the phone is not supported. Weird stuff..
Sent from my CLT-L29 using Tapatalk
Brothers, I am getting desperate, my flagship is not functioning properly.
What is the problem?
Since 2 weeks ago, Chrome started freezing in all instances, when opened directly, when opening a link from any app, when clicking tiles in google (also google app freezes some times)
How I tried to solve it?
Restarting phone
Clearing cache
Giving all permisiions to all google apps
Reinstalling the system (with backup)
Reinstalling the sistem (clean install)
Upgrading to EMUI 9.1 and updating Chrome (today I got an update)
Absolute nothing is working, Chrome is freezing like clockwork, for example when I scroll a page, it lets me scroll 1-2 screens then freezes or freezes from the beginning or would just not open , freezes in the loading page screen. It freezed even when the phone was loaded only with the basic apps, after reinstalling.
I was thinking of buying the Mate 30 pro or the P30 pro but now I am very seriously doubting I would.
All other apps are working, now when I want to browse I copy the link from Chrome to Firefox (usually it would not freeze right away after opening a link and it is letting me copy the wep address) but one can imagine that is not OK.
Please...someome with the same problem and/or a solution?
kytra said:
Brothers, I am getting desperate, my flagship is not functioning properly.
What is the problem?
Since 2 weeks ago, Chrome started freezing in all instances, when opened directly, when opening a link from any app, when clicking tiles in google (also google app freezes some times)
How I tried to solve it?
Restarting phone
Clearing cache
Giving all permisiions to all google apps
Reinstalling the system (with backup)
Reinstalling the sistem (clean install)
Upgrading to EMUI 9.1 and updating Chrome (today I got an update)
Absolute nothing is working, Chrome is freezing like clockwork, for example when I scroll a page, it lets me scroll 1-2 screens then freezes or freezes from the beginning or would just not open , freezes in the loading page screen. It freezed even when the phone was loaded only with the basic apps, after reinstalling.
I was thinking of buying the Mate 30 pro or the P30 pro but now I am very seriously doubting I would.
All other apps are working, now when I want to browse I copy the link from Chrome to Firefox (usually it would not freeze right away after opening a link and it is letting me copy the wep address) but one can imagine that is not OK.
Please...someome with the same problem and/or a solution?
Click to expand...
Click to collapse
Try beta or canary to see if the problem persists. Check dev options and change the WebView option to either chrome stable or whatever version you want to test.
Cheers!
Sent from my HUAWEI CLT-L04 using XDA Labs
grantdb said:
Try beta or canary to see if the problem persists. Check dev options and change the WebView option to either chrome stable or whatever version you want to test.
Cheers!
Sent from my HUAWEI CLT-L04 using XDA Labs
Click to expand...
Click to collapse
Thanks a bunch for the answer, I installed canary but it would not let me change the WebView implementation , it says "the choice is no longer valid, try again later" although both chrome and canary seem to be available. What I changed tho, is the "enable mulți process WebView" toggle, which is now active and it seems to have worked, at least atm.
kytra said:
Thanks a bunch for the answer, I installed canary but it would not let me change the WebView implementation , it says "the choice is no longer valid, try again later" although both chrome and canary seem to be available. What I changed tho, is the "enable mulți process WebView" toggle, which is now active and it seems to have worked, at least atm.
Click to expand...
Click to collapse
Did you try beta I seem to remember that was an option in WebView glad it's working for you.
Cheers
Sent from my HUAWEI CLT-L04 using XDA Labs
grantdb said:
Did you try beta I seem to remember that was an option in WebView glad it's working for you.
Cheers
Sent from my HUAWEI CLT-L04 using XDA Labs
Click to expand...
Click to collapse
Yes, beta option was available, with the same message when I tried to enable it.
No change anyway after I toggled that in developer options , all chrome instances keep freezing the same way.
I installed microsoft launcher and use Bing now as a search engine and when I want to open a link from gmail II copy-paste it in Firefox.
So annoying.