Phone suddenly looses WiFi connection, only restart helps - Huawei P9 Questions & Answers

It started two days ago. Phone works well for some time, then suddenly it looses WiFi connection. WiFi is still enabled but icon in status bar disappears and apps cannot download content from internet.
I would normally try to restart WiFi in such situation, but I can't do it. Clicking on button in notification bar does nothing, neither going to "settings -> wifi" and clicking on toggle switch.
What helps is restarting entire OS, but after a few hours it happens again. It happend 4-5 times during those 2 days. I originally posted such thread on reddit and some people started to say they have such issues too (and they also started 2 days ago) so it looks like some faulty software update.
Is it known issue? And if it isn't: where should I report it?

>> so it looks like some faulty software update.
What is exact your stock ROM, like EVA-L09 c432 b3xx or something
There are no other updates than when you receive OTA upgrade (in which case you get complete new build number) - assuming you are not using custom ROMs.
Also, what kind of WiFi connection you have, 2.4 or 5 GHz, which channel, encryption, etc
Asking because didn't see anybody else complaining about, and WiFi for me works perfect, on various WiFi APs at hone or work, with different settings

Omg it started happening to me 2 days ago aswell. It happened yesterday and the day before but today it didn't happen. And im using Magic Rainbow Rom.

I have got the same issue. Before that the newest FW where installed. I did it through firmware finder. It was L19C185B401. My P9 almost never getting updates himself.

I have got the same issue. How could i fix that problem.
Please help!!!
Gửi từ EVA-L19 của tôi bằng cách sử dụng Tapatalk

zgfg said:
What is exact your stock ROM, like EVA-L09 c432 b3xx or something
Click to expand...
Click to collapse
Yes, indeed it's stock rom. Currently installed version: EVA-L09C432B399
zgfg said:
Also, what kind of WiFi connection you have, 2.4 or 5 GHz, which channel, encryption, etc
Click to expand...
Click to collapse
2.4GHz, encryption: WPA2-Personal, Channel 1.

Losiu22 said:
It started two days ago. Phone works well for some time, then suddenly it looses WiFi connection. WiFi is still enabled but icon in status bar disappears and apps cannot download content from internet.
I would normally try to restart WiFi in such situation, but I can't do it. Clicking on button in notification bar does nothing, neither going to "settings -> wifi" and clicking on toggle switch.
What helps is restarting entire OS, but after a few hours it happens again. It happend 4-5 times during those 2 days. I originally posted such thread on reddit and some people started to say they have such issues too (and they also started 2 days ago) so it looks like some faulty software update.
Is it known issue? And if it isn't: where should I report it?
Click to expand...
Click to collapse
Report it to Google. Google Play Services is ****ing it.

Factory reset idea ?

I think I have exactly the same problem. WIFI icon in traybar is enabled, but wifi is not working and can't even turn on/off Wifi settings.
Today bluetooth keeps playing up, where MiFit is turning off Bluetooth and saying that it can't connect to the band because bluetooth is off.
When I will close app, start bluetooth and try to sync band, bluetooth goes off.
I am on a stock ROM
Also. If I will try to restart the phone, it will stuck on restart animation. Hard reset resolves the problem.
I also suspect Google play services as nothing else changed on my phone.

Problems are starting to be even worse. My battery went crazy, 70% to 5% in half an hour. Phone works really slowly. I'm quite angry, my p9 is a few months old and those problems came out of blue without any particular reason.
trol_sg said:
Report it to Google. Google Play Services is ****ing it.
Click to expand...
Click to collapse
How do you know that? How are Google Play services connected to how WiFi works? Yet I reported it anyways, let's see what they will answer.
edmun; said:
Hard reset resolves the problem
Click to expand...
Click to collapse
Is "hard reset" the same as "factory reset"? I want to avoid this if it's not absolutely necessary. Configuring all installed apps again would take forever. I've currently done "factory reset" to Google Play Services (came back to version that was preinstalled with phone), if they are causing the problems, it should stop by now.

I have the same problem (L09 FW-B395) . It started few days ago along with crazy battery drain. I did factory reset but it didnt help. I tried to set wifi config. during sleep to be always on and it seems to be working. I havent had wifi broken for 2 days now.

As we can see there is no connection between issue and FW version. We all have different. So is it really could be some app issue? I've got battery drain issue too. It seems like wi-fi can not connect finally but take battery for connecting again and again untill it fully discharged. Only reboot helps. :/

i have the same suxx at last days ... /
[vie-al10 kangvip 399sp01]

WiFi issue
I'm having the same WiFi issue from several day ago.

Same here, also the battery drain and heating are present. I noticed when this issue is on, I have no access to see the battery usage information. I'd be really pleased to find a solution to this problem. I have had P9 almost two years now and no issues whatsoever. Even the battery lasts usually two days until this came up :/

I too have the exact same problem which I started to notice a few days ago :
- Crazy battery drain appearing randomly with the phone getting abnormaly hot
- Wifi is not responding anymore, not possible to deactivate/activate it in settings or with wifi icon in shortcuts. No more networks detected but wifi stays activated and I guess it is heavily searching networks, draining the battery.
- No access to battery stats (it is refreshing continuously and does not display anything). When stats are restored, there is a "blank" period in the battery trend/graph
- Only shutdown/restart the phone solves the problems until it comes back !
It appears randomly and I thought my battery was dead again after only a few months (new battery). I am on B399SP02 (it's a P9 EVA-AL10). Any idea what's going on ??

I have exactly the same issues for a week or so. Initially I though this is related to this thread:
https://forum.xda-developers.com/showpost.php?p=76525545&postcount=31
because I am on b393 but apparently this falls more under this thread.
What I have noticed today is being above 50% of battery problem disappears (edit: this morning I've lost wifi at ~65%). When I am below I cannot even restart phone due to some infinite loop and need to do hard reset.
How is it possible to experience the same issue at almost the same time on different ROM versions?
What Google Play Services version are you on? Mine is 12.6.73.

Same thing on my Vodafone (Hungary) version of P9.
For me, a hard reset solved the issue!
Update: the issue came back (Google Service drains battery).
I had no other choice, but disable google service until get fixed.

quasimidi said:
Same thing on my Vodafone (Hungary) version of P9.
For me, a hard reset solved the issue!
Update: the issue came back (Google Service drains battery).
I had no other choice, but disable google service until get fixed.
Click to expand...
Click to collapse
How can i disable google services? Please instruct me.
Thank you so much.
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Update
Dear All,
Google and Huawei identified the issue (Filesystem permission something) affects all Huawei device.
They are working on the fix, and the rollout will be prepared soon.
Reference: https://issuetracker.google.com/issues/79405933
@Tuanloc:
Force reboot using your Power button for 10sec.
Open settings, then Applications
Tap on the triple vertical dot, then select "Show system blabla something"
Scroll down to Goole Play Services, then tap on uninstall
Then click on Disable (if available) and Kill process
That's it, and please don't update google play service unitl the fix is rolled out

Related

[Q]Update to 2.3.4 offcial version - wifi, gps, signal problems

Hello everyone,
So i upgraded my O2X like a month ago... and since then i have had issues with it...
I've upgraded to 2.3.4 from LG official updates... and since my upgrade i've got some serious issue's with my phone..
1. Alot of times i can't send any messages, and i have to retry like 2-4 times before it's working...
2. people can't call me from time to time.... it just hang's up from the person trying to call me...
3. sometimes when talking to somebody, the sound get's all wierd like a scrathing sound with other mixed wierd other sounds... it goes like that for about 5-15 seconds.. Then it stops and and often then i can't her the other person anymore... but sometimes it also goes back to normal..
4. Signal is lost sometimes... the signal bar indicates that their's no phone service.... and then comes back after like 5-15 seconds...
5. wifi aint working anymore... can't use the internet..
6. today i needed to use the gps... but when it finally has found the route i need.. it aint "updating" where im driving..... so i have to close the gps, and then start it again so i can get a update of where the car is located.. its like a "still picture" if you get me...
Please note that i have NOT done any factory reset of the phone after 2.3.4 upgrade... as it cant be true that i need to do such thing everytime an update is launched from LG just to get the phone working....
i dont have anything else installed, like CM or even rooted or anything.. its all stock rom from LG...
Anyone has some ideas or clues of how i can fix these issues?
i have met all of these issues as well. i have to add another issue,"wifi turn off automatically".
Sent from my LG-P990 using XDA App
have you been able to fix some of the issues abczhou?
abczhou said:
i have met all of these issues as well. i have to add another issue,"wifi turn off automatically".
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
Maybe a stupid comment of me , but have you already looked at the wifi-advanced settings? because there you can switch off the "wifi power saving or sleepmode".
You should also check all settings because everything is put back to factory settings..
same freaking issues
What a fail from LG. I bought this phone recently for my wife and I was accusing her being crazy!
I changed all the settigns in wifi for battery effeciency to keept it always on no matter what! wifi keeps disconnecting at times. Even during skype calls and needs to restart wifi(deactivate->activate).
Anyone having a solution for that issues? Otherwise a custom ROM is going to solve this? And if so please propose one for simple use.
It is so FAIL from LG releasing a ROM hat does not work as it should with default values. Android is for users also, not just geeks.
SotirisBK said:
What a fail from LG. I bought this phone recently for my wife and I was accusing her being crazy!
I changed all the settigns in wifi for battery effeciency to keept it always on no matter what! wifi keeps disconnecting at times. Even during skype calls and needs to restart wifi(deactivate->activate).
Anyone having a solution for that issues? Otherwise a custom ROM is going to solve this? And if so please propose one for simple use.
It is so FAIL from LG releasing a ROM hat does not work as it should with default values. Android is for users also, not just geeks.
Click to expand...
Click to collapse
Have you done a 'factory reset' since you updated the device?
You shouldn't lose any stuff on the card, only the applications that were on the phone as such. (But better than sorry to make a backup just in case). Oh of course you will lose contacts unless they are synced with another source as well).
GPS> Make sure you leave the GPS turned on ALL the time. It won't use it unless it has too, and if you start the phone with gps turned off, it won't connect to gps properly. Wifi ? er.. perhaps you need to go into the wifi settings and have a fiddle around with the sleep mode? Or perhaps increase the screen timeout so it doesn't keep disconnecting the wifi so often?
Get a Samsung for sure!!
Scougar said:
Have you done a 'factory reset' since you updated the device?
You shouldn't lose any stuff on the card, only the applications that were on the phone as such. (But better than sorry to make a backup just in case). Oh of course you will lose contacts unless they are synced with another source as well).
GPS> Make sure you leave the GPS turned on ALL the time. It won't use it unless it has too, and if you start the phone with gps turned off, it won't connect to gps properly. Wifi ? er.. perhaps you need to go into the wifi settings and have a fiddle around with the sleep mode? Or perhaps increase the screen timeout so it doesn't keep disconnecting the wifi so often?
Click to expand...
Click to collapse
I will try this when I return from my trip. As I remember I have deactivated sleep mode of WiFi and gps is always on also.
Stay away from this suckiing LG!! Get a samsung!

WiFi keeps turning on and off on its own

I don't know what might have happened, but this morning, I tried to connect my Phone to WiFi, and for some reason, it wouldn't. The WiFi toggle button that you see when you pull down the Notification Bar, now that WiFi button keeps turning on and off constantly. The time it takes between each toggle (on to off or off to on) is just about 0.5 - 1 sec. This is crazy. I can't connect to my WiFi.
I googled for solutions, no luck. I hard reset my Phone, no luck still. I wiped Partition Cache too. I entered into the Safe Mode, the same behavior happened. It's weird. It's like my Phone is possessed or something. A virus maybe?
Any input would be much appreciated. My phone is running the latest Firmware from T-mobile. And I got the update maybe 1-2 weeks ago and it had been working fine until this morning the issue started.
My phone just started doing this as well. Wifi keeps turning off and on. If I want to keep it off I have to restart my phone. If I want to use the wifi I have to manually toggle it from the wifi settings. Just weird it started doing this just recently. Maybe an app we both have installed?
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
febzz88 said:
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
Click to expand...
Click to collapse
Haha I was about to post this solution as well! Turning off the wifi in location accuracy fixed it. You're right about probably some Google app is causing this as this hadn't happened before yesterday. Sorry you had to format your phone to find this out...hopefully google or samsung can fix this from their end.
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
Click to expand...
Click to collapse
I just uninstalled wear and same issue persist. Last app from Google that I did an update on was Google home...formally known as chromecast.
---------- Post added at 10:30 AM ---------- Previous post was at 10:04 AM ----------
I just uninstalled Google home and the issue went away.
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
febzz88 said:
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
Click to expand...
Click to collapse
Yup that was me leaving a comment haha
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
androidschmandroid said:
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
Click to expand...
Click to collapse
Do you have Google Home installed? After I uninstalled that the wifi issue stopped
alanmv567 said:
Do you have Google Home installed? After I uninstalled that the wifi issue stopped
Click to expand...
Click to collapse
no, i do not.
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
Click to expand...
Click to collapse
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Go to location>improve location>unchecked wifi scanning. It just worked for me
Uninstalling android wear seems to have worked for me.
febzz88 said:
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Click to expand...
Click to collapse
Definitely not the compass, been through the calibration process. Attempted many fixes including special GPS settings and utilities. At times the phone can sit there with screen on for over 10 minutes without acquiring a single satellite. I'm thinking hardware issue, possibly contacts for the antenna. In any case, not relevant to this thread...
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
DirtySant0 said:
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
Click to expand...
Click to collapse
I had tried this prior to reformatting my phone and it didn't help. I then wiped the cache again and reformatted the phone; in fact I reformatted and cleared cache 3x because the issue kept coming back after I reinstalled apps again. This is weird, the situation and resolution vary a lot from one user to another. Then I simply turned off WiFi Scanning under Improve Accuracy in Location, and the issue went away.
WHEW! Uninstalling Wear and Home did it for me. For now, anyway. I "fixed" it this morning by toggling Ultra Power Saver on and off, and it worked all day until I came home from work. Then nothing helped until I found this thread. Changing GPS settings didn't do it for me, but I'm still on Lollipop so my location settings are a little different.
Thank you, Febzz and Alan!
Google home was the issue!!
Sent from my SM-N910T using Tapatalk
Changes in router's Wireless Security had caused it in my case
This is old thread but still I am posting this solution as it could be useful tip for someone in future.
I had this issue and was causing me real headache. I initially thought it was hardware failure of my phone but later I found reason is something else.
For some reason I had changed Wireless Security of my WiFi router from WPA2 Personal to something else (I guess WEP).
That was causing my phone (intex cloud 4g) often to turn on and off WiFi on its own. I changed the Wireless Security back to WPA2 Personal and phone is now back to normal (not turning WiFi on and off on its own)

7.1.1 Crazy Mega Bluetooth "Drain"

I say "drain" because the phone is obviously not using as much battery as Android is saying it does. I'd need to tow around a car battery for this phone.
Anyway, ever since the update to 7.1.1, my Bluetooth battery reading says it uses so much battery, that the other apps dont even show up. I'm rooted but otherwise no mods. I've tried stock, Franco, and Elemental X kernels. I've even tried removing my Bluetooth headphones and car connection. No luck. I can turn bluetooth off, but that defeats the purpose of it when I want to use it.
The only thing I haven't tried is formatting the phone. Before I did that, I figured I'd ask and see if anyone has seen this or had ideas? Searching around for excessive bluetooth drain hasn't helped, and my battery life is just a little bit worse but it could be coincidence?
Ideas?
Well just a follow up, I tried resetting the phone...no luck. New and fresh now, still reading a huge battery drain.
FWIW, I'm seeing the same thing on the January 7.1.1 build and now the February one too. 32% today. A couple days ago it was between 40 and 45%.
It's been like this since 7.1.1 came out. I thought it was something to do with my Pebble but I guess not.
I went ahead and restored my original 7.1.1 backup. I tried flashing the 7.0 radio and no luck there either. My next change will be going back to 7.0. I'm assuming that will likely fix the problem
I see this as well on the latest Pure Nexus. I don't think I saw it on NitrogenOS since it was using older blobs.
EDIT: It might actually be caused the the new Instant Tether feature. Saw it mentioned on G+ and since turning Instant Tether off, I no longer have the battery drain or bluetooth having the highest percentage.
Same here on the 26Q version of 7.1.1. All my battery stats shows is bluetooth. Yesterday the "computed power use" value I swear was over 100K. I rebooted earlier today and it seems to be showing other items in that list now, but not what should be shown there. I have used apps and they arent showing up there.
Yep. This entire day that I've not had Instant Tethering, I've not had massive battery drain and bluetooth hasn't made the list of battery offenders.
Calling it fixed for me.
This was before instant tether and before 7.1. The first mention of bluetooth battery drain was as soon as 7.0 was released.
Try clearing cache, then open bluetooth share apk and clear data. (it's a temp solution)
What's instant tether?
@scoonie
https://www.xda-developers.com/google-rolling-out-instant-tethering-to-pixel-and-nexus-devices/
scoonie said:
What's instant tether?
Click to expand...
Click to collapse
Ha! Not keeping up with your reading...
As it happens, I see it on the right-hand sidebar beside your post:
https://www.xda-developers.com/google-rolling-out-instant-tethering-to-pixel-and-nexus-devices/
Look right... "Analysis and Opinion".
velishka said:
This was before instant tether and before 7.1. The first mention of bluetooth battery drain was as soon as 7.0 was released.
Try clearing cache, then open bluetooth share apk and clear data. (it's a temp solution)
Click to expand...
Click to collapse
This temp solution fixed it for me. Thanks!
Sent from my Nexus 6 using XDA Labs
teinwhite said:
I see this as well on the latest Pure Nexus. I don't think I saw it on NitrogenOS since it was using older blobs.
EDIT: It might actually be caused the the new Instant Tether feature. Saw it mentioned on G+ and since turning Instant Tether off, I no longer have the battery drain or bluetooth having the highest percentage.
Click to expand...
Click to collapse
I turned my instant tethering off and everything is back to normal as far as what's showing in the battery stats. I might turn it back on to double check but I'm confident instant tethering was causing it for me.
Just an update but I've stayed on 7.1.1 and didn't give myself time to downgrade to 7.0. I began having problems with Google Now not populating and constantly being blank as well as the incorrect battery usage.
I went ahead, turned off instant tethering, cleared both the cache and data in the Google App, and installed the newest Google beta 6.13.21.21. Now my Google Now has been working great for 3 days but my battery usage reading are back to normal as well. It could be a problem with the google app? Or it could be an issue with the instant tethering as mentioned because that is part of the google app?
What can I do if instant tethering is nowhere to be found. Pure Nexus 711 dynamic Gapps full edition
I have this problem. It started on 7.1.1. When Bluetooth is on, but not connected to a device its constantly scanning. Its detecting hundreds or even maybe thousands of devices throughout my work day. I work and travel around Manhattan 5 days a week. Once I get home, I have a Bluetooth system I stay connected to all the time and the drain is totally absent. I've observed the same pattern for the past week. Is there any way to stop it from scanning? I don't want to constantly turn Bluetooth off and on when I need to use it. I would love to decide when it scans for Bluetooth.
.me said:
What can I do if instant tethering is nowhere to be found. Pure Nexus 711 dynamic Gapps full edition
Click to expand...
Click to collapse
afm1118 said:
I have this problem. It started on 7.1.1. When Bluetooth is on, but not connected to a device its constantly scanning. Its detecting hundreds or even maybe thousands of devices throughout my work day. I work and travel around Manhattan 5 days a week. Once I get home, I have a Bluetooth system I stay connected to all the time and the drain is totally absent. I've observed the same pattern for the past week. Is there any way to stop it from scanning? I don't want to constantly turn Bluetooth off and on when I need to use it. I would love to decide when it scans for Bluetooth.
Click to expand...
Click to collapse
Try what I did. Clear your cache and data from the Google app. Then find the 6.13.21.21 beta Google App apk online and install it. I rebooted from there and things have been great since Tuesday
Turn of Bluetooth Scanning in three dots menu under location. That solved several Bluetooth issues for me
twan69666 said:
Try what I did. Clear your cache and data from the Google app. Then find the 6.13.21.21 beta Google App apk online and install it. I rebooted from there and things have been great since Tuesday
Click to expand...
Click to collapse
My Google app is functional 100% I've had problems like you experienced with the Google app in the past but now it's loaded up just fine. I turned instant tethering off and I'm going to wipe every cache I can think of so Well see what happens.
muiriddin said:
Turn of Bluetooth Scanning in three dots menu under location. That solved several Bluetooth issues for me
Click to expand...
Click to collapse
Turned that off yesterday and today I still experienced 86% Bluetooth in the battery and nothing else over 10 hours.
Edit I just checked out the battery stats and it says 120% so there's definitely something wrong with Bluetooth here. I'm stock rooted from the tool kit. I'm going to wipe and flash something custom, hopefully it's better.

Bluetooth keeps turning off after Oreo update

Hello guys,
The title of this thread is very straightforward but anyway... I've been dealing with this situation after installing Oreo on my Note. I enabled bluetooth and sometimes, it turns off in less than 15 minutes. I have not noticed it turning off when I am using my bluetooth headphones that I use about 2 hours almost every day.
Has anyone noticed the same issue? I hope it's a Samsung bug instead of a hardware failure. :fingers-crossed:
This started happening on my Note8 with Oreo a couple of days ago :/
arewold said:
This started happening on my Note8 with Oreo a couple of days ago :/
Click to expand...
Click to collapse
What's your processador? Snapdragon or Exynos?
Sent from my Galaxy Note8
h1ghland3r said:
What's your processador? Snapdragon or Exynos?
Sent from my Galaxy Note8
Click to expand...
Click to collapse
It's Exynos (SM-N950F/DS - 64 gb).
arewold said:
It's Exynos (SM-N950F/DS - 64 gb).
Click to expand...
Click to collapse
Same processor here. I reported in Samsung Members anyway. I hope we receive a fix in a few months from Samsung.
I've been having this as well, snapdragon (N950U) seems to have gotten worse since the most recent security patch. I have not noticed a pattern for when it does just shut down. It seems to do it more when WiFi is on and engaged vs when I'm just on cell.
kr8r said:
I've been having this as well, snapdragon (N950U) seems to have gotten worse since the most recent security patch. I have not noticed a pattern for when it does just shut down. It seems to do it more when WiFi is on and engaged vs when I'm just on cell.
Click to expand...
Click to collapse
Interesting... Snapdragon users also been affected.
If you can report the bug in Samsung Members too it'll be good for Samsung keep track of this issue.
Sent from my Galaxy Note8
So, In trying to track the issue more. When WiFi is on I notice the issue the most. My guess is something is causing the BT radio to try and connect to 2.4ghz wifi signals (or something similar) and then something in either security or battery is shutting down BT radio. I guess it could be crashing I have not tried to see what kind of error logs are available to pull.
Does this seem to track with what others are experiencing?
kr8r said:
So, In trying to track the issue more. When WiFi is on I notice the issue the most. My guess is something is causing the BT radio to try and connect to 2.4ghz wifi signals (or something similar) and then something in either security or battery is shutting down BT radio. I guess it could be crashing I have not tried to see what kind of error logs are available to pull.
Does this seem to track with what others are experiencing?
Click to expand...
Click to collapse
I have not found a clue of the cause of this issue
Sent from my Galaxy Note8
Reading about so many odd issues with oreo, I think that I will stay with 7.1.1 a little bit longer, to wait for a really stable version of oreo
I figure I'll toss out a few of the things I have tried as well to see if triggers anyone having an another idea.
So I went in and reset the two blue tooth system apps (cleared data and cache). No change BT still disconnected fairly quickly and shut down.
unpaired and re-paired a few of the BT devices, no difference BT still shut down at random.
Performed a network reset on device. This has worked so far but was running out of test time, I will updated more if the issues seems to have "gone away" I am however not holding my breath yet.
Nice, please keep us updated if the reset network settings fix the issue.
Sent from my Galaxy Note8
FYI, I had the bug on my S8+ running Oreo which I just traded for a Note 8 that I updated to Oreo...aaaand same issue. So it's most probably a firmware issue.
same happened to me in recent days.... after two weeks of using OREO. Any known solution?
same issue after firmware upgrade from T-mobile few days ago. My Bluetooth just turns off within 2 mins. very annoying. I just did Network Reset.. and it is better for now.
cupidchild said:
same issue after firmware upgrade from T-mobile few days ago. My Bluetooth just turns off within 2 mins. very annoying. I just did Network Reset.. and it is better for now.
Click to expand...
Click to collapse
I find the network reset works temporarily and then after a day or so it's gone back to being "dumb" I think the only thing I have not tried is a factory reset (not going to happen).
I think I have found reason.
In special access there is option to set Apps that can Change system settings. Turning off all bixby apps solved the problem.
akslow said:
I think I have found reason.
In special access there is option to set Apps that can Change system settings. Turning off all bixby apps solved the problem.
Click to expand...
Click to collapse
Nice tip! Gonna try
Sent from my Galaxy Note8
My BeatsX headphones randomly disconnect from my Note8 at times. Sometimes it works stable for 5 hours and then 2 days later it starts disconnecting randomly. I have no connection problems with my Dell laptop and this issue only started appearing my Note8 from the oreo update. I am using the N950W snapdragon model on the latest software.
akslow said:
I think I have found reason.
In special access there is option to set Apps that can Change system settings. Turning off all bixby apps solved the problem.
Click to expand...
Click to collapse
Nope, that's not it unfortunately. I did the same and just had the issue.
Was this reported officially to Samsung in any way ?

Nokia 8 Sudden Restart occurred Randomly

To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
godofknife said:
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.
Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.
I hope users of Nokia 8 experts have solution to this issue. Thank you
EDITED: I found out the real cause. Although this is hypothesis, it seems GOOGLE PLAY SERVICES is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.
Can anyone confirm this?
Click to expand...
Click to collapse
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Toedwarrior said:
I don't have this problem but you can try to clear the cache and data of play services in application setting.
Sent from my TA-1012 using XDA Labs
Click to expand...
Click to collapse
Did that. Didn't work. Only by freezing this Google play services, does the Bootloop stop happening. The consequences are the any app that uses Google play services like YouTube will not run well.
Also, I tried installing Gapps using TWRP flashing via zip. But that doesn't solve the problem. Why.....
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Just_Rise said:
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps
Does your phone reboot when you open the stock camera ?
Click to expand...
Click to collapse
No. Never open Stock camera. Just any apps that have something to do with google play services.
Do you use sd card? because i have the same problem here
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
This happens with me..on camera and games
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
Haleytheslayer said:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
Click to expand...
Click to collapse
Exactly my issue
JistunB said:
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
Click to expand...
Click to collapse
I solved my problem, i brought my phone to Nokia care center and they replaced my battery with the new one. Thats battery problem, thats all.
May I ask what was the cost of battery?
I just downgraded to Nougat 7.1.1 and for now, the issue of restarting is gone !
Please confirm that if someone is on Nougat.
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
vinslin said:
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
Click to expand...
Click to collapse
I was on Pie, from where I downgraded to Oreo the problem persisted, then I downgraded to Nougat and the issue is the same, I play a game or video it starts to stutter, even if the video is streaming online or downloaded and being played from memory/rom. I initially thought it was software issue but it seems that I was wrong, I wasted too many hours and bandwidth just downgrading. Now the issue is that I have voided my warranty by unlocking the bootloader, what are my options? as someone said they have gotten the battery replaced. How much does it costs? I am 100% convinced that its battery related issue as when I plug my phone in the charger then all goes fine.
Using Nokia 8 (TA-1004)
My phone started having the same trouble a couple of months ago, it all started with the camera app. Now things are so bad that as sOon as I enter security pin and the home screen appears, the phone restaerts...and it keeps happening until I plug in the charger. This happens even when the battery is 95%. Can't even touch it!!!
I was so excited to get this phone, although everyone told me not to... but I was in love with it... and "Grief is the Price we pay for Love", right?
How could the battery get so weak with average use in just 9-10 months? And how could so many users start experiencing the same problem all at once?
Any help shall be appreciated!
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
I have the same problem with Nokia 8 . Sudden restart and issue with sound at times. Anyone knows the reason, and the fix for it would be appreciated
restart proble
yozil said:
I have the exact same issue.
I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.
It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..
It freezes for like 10seconds and it restarts quickly, that is, just the UI.
I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
Click to expand...
Click to collapse
i have the same problem and after having knowledege about it,i came to a point that this is a software issue as it contains bugs. .
I have the same problem too .
I noticed it a couple of months ago but It could've start long before and I just didn't noticed it.
With Oreo I'm quite sure it never happened.
Reboots randomly once a day (more or less) it happened just 10 min. ago,the phone was on the desk close to me so I had the opportunity to observe it "live"...it was in standby and no app was apparently running .
Quite strange anyway,I'm pretty sure it's a software issue;the battery seems still in health (no unmotivated drain).
Nothing dramatically serious anyway,just strange...there must be a way to fix it...
---------- Post added at 05:14 PM ---------- Previous post was at 05:03 PM ----------
midomashkel said:
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-
I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
Click to expand...
Click to collapse
Following your advice,I just tried changing at the voice" app/backgroud processes" in Developer mode from "standard" to " allow max 4 processes";I don't know what's intended for "standard" value but something should change...let's see and x fingers

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