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tilt totally dead, cannot recharge, cannot turn on, help.

hi, new member here.
bought my tilt on 10/4/07. has been flawless since that time.
used the nav quite a bit during a road trip, used a cig lighter usb charger.
got home and my battery was at roughly 40%.
put it on the charger at night went to sleep. in morning disconnected it at 8 am. shortly after i arrived at work i got the critical battery low chime. checked and it had like 7% battery life.
figured i didnt plug it in right, or it got knocked loose some how and didnt get charged.
put it in flight mode to minimize battery usage. left work at 2 30 pm (4% battery life) and put it on the car charger. got home and put it on the HTC supplied wall charger. light turned amber, so i assumed it was charging.
checked an hour later and turned phone on, it said 0%, and immediately died. left it on the charger for a few hours and the light was still amber, turned it back on and again 0% and phone immediately died and did a soft reset on its own. i turned the phone off and left it on the ac charger, took out the sim card and put it in an old blackberry to use while the battery was charging.
its been on the ac wall charger for the last several hours, i checked and the phone is totally dead, cannot turn it on, and the LED at the top is now RED.
what is the problem here? why wont this thing charge?
thanks in advance, i have alot of critical info on this device and any help would be greatly appreciated.
i cannot hard reset because i cannot turn the flippign thing on....

Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.

I'd try a different charger first. If that makes no difference then a different battery. If that still does not make any difference then time to exchange it.

Lidberg said:
Does it charge when you connect it to your computer? If it does, then your charger is toast. If not, then it's probably the phone itself.
Click to expand...
Click to collapse
connected to either the computer or the wall charger, the LED thats normally amber when charging, and green when charged, remains red.

I had something very similar happen to my wizard.
And as weird as it sounds, the only fix was to charge the battery in a friends wizard on his charger. I'd check the battery if possible.

Could be the battery. Know any place or anyone that will let you try a charged battery? If not, you might have to go in to an AT&T store.

i think i got it working. did some reading/browsing...
took a usb wire and cut the mini usb head off. dissected it and found the the red and black charging wires. took out the battery and held the leads to teh battery while the other end was plugged into a USB/AC adapter wall charger from a old blackberry. after manually charging the battery for several minutes, i put the battery back in the phone and the phone started up. now it seems to be charging off the wall charger and the led is now amber from red.
thanks for all your help/suggestions.

well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.

tiltyoself said:
well it worked briefly. the amber light has gone back to red and it seems that the battery is not charging.
dont know what happened to my perfectly functioning phone.
Click to expand...
Click to collapse
Repeat this proceedure but this time do not turn the phone on, just plug it in to the wall charger once you have zapped the battery again.
Turning your phone on probably just caused the already recovering battery to die whiles it is trying to take on a charge.
It is mentioned quite a lot on the boards that Li-Ion Batteries do not like being over disscharged and there is usually a little protection circuit in the battery to provent complete disscharging although this circuit may be on board the phone. Completely disscharging a Li-Ion cell will kill it stone dead and it will need replacing.
When you took the battery out and so called jump started it with your flying leads, this possibly reset the little protection circuit in the battery so it can now take on a charge. I feel that once you turned on the phone, this was to much for the already depleted cell to take and possibly re-tripped its inbuilt circuit.
If you do manage to recover you cell, in future it is good practice not to let the battery go below about 25%. Li-ion cells are generally happy being top off regularly.
I hope this helps buddy
Do let us know!
Cheers
C.

thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...

That Sucks! I hope they'll give you a new battery.
tiltyoself said:
thanks, that was very helpful.
ive tried defibrillating this battery out of the dead several more times to no avail.
ill try it one more time when i get home from work, if its a no go i will go to teh att core store. the phone is 6 weeks old, dont know what they can do for me if the battery is toast...
Click to expand...
Click to collapse

I had exactly the same problem with my battery. It came on though after a day. Although the battery life after this happened went down to 10hrs max on standby. I sent the phone back and got a new one and now all is fine.

This is a problem that affects almost all makes of phone. There are three (main) causes of the problem:
1.
The battery charge drops too low to allow the charging circuit to recognise a battery is even in place (red no charge light stays lit)
possible solution:
http://forum.xda-developers.com/show...22&postcount=6
(in the end very similar in the end to the USB wire used in post above)
2.
A faulty battery (but if you can charge it using a cut usb cable or using a couple of AA batteries this may not be a faulty battery.
3.
A faulty charger OR a charger not delivering 5v at 1000mA as the OEM one does. Many chargers that are used for other phones or generic chargers only deliver 500mA. This is not enough when your battery drops very low. (these chargers are OK for occasional use but I do not advise using them regularly particularly if the no-charge syndrome has shown itself)
4.
A faulty USB connection on the phone. I have now seen a couple of reports where the fine wire connections in the phones USB port have become bent out of place.
Number 4 above is at least possible for the OP as it seems the battery will charge using a cut USB cable but not when either the PC USB cable or mains charger is connected. A USB port on the phone with a a bent internal contact would explain what's happening.
A previous poster was able with a needle or similar to bend the contact back into place.
Mike

i had the same problem with my phone.
put it in the charger overnight and woke up in the morning and couldnt turn on the phone with blinking red light. I don't know if my battery was over-drained though. I went to AT&T and was playing around with their charger and new battery and somehow the so-called dead battery started working again. They changed the SIM card on my phone there and then i haven't been able to use the phone since. I've changed the network to GSM instead of Auto setting under Phone Options which allows us to make calls; but now I can't connect to 3G network.

Charging thru mini usb
My phone started to exhibit similar problems...plugged in but no charging of the battery. I finally realized that my mini usb connection on the phone has been compromised (bent, distorted=not functioning properly) Now I have to prop the mini usb connection up at a slight angle to engage the charge. I think the plastic/metallic connector on the phone is somewhat fragile ...I had similar issues with my hermes.

called customer support.
they are sending me a new phone and battery.
how do i know its not a refurbished one? any clues?

before u send out your defect phone, have u check if your phone's mini-USB connector has bent or misaligned pins?

yeah all the connectors visually are fine.

Batterty is alive, but won't charge

Well I'm at about 2% battery life, and it will not charge. I'm using my computer to charge it. Charging it from the wall hasnt worked for me for a while, not sure why.
Anyway I was wondering what it can be? I doubt my battery's dead or something is wrong with the phone... I'm sorry if this question's been answered, but I couldnt find an answer on google.

If USB charging works, but not charging with the AC adapter then the adapter is either bad, or plugged into a bad power outlet.

Nope it's neither of those because Ive tried two working AC ountlets and two warking cables. However, that's not my problem, my phone died and I can't charge it :-/

Ya so the phone died. It didn't look like it was going to charge on the USB, really weird. Anyone ever have there phone refusing to charge? While it was alive I tried to run activesync; that didn't work. So what should I do?
Btw, I've had the phone for a couple months now and I haven't had any big problems. I don't think it can be my phone failing, worst case just the battery. I've had something similar before but it fixed itself, doesn't look like thats happeneing now.

Battery
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).

I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.

It doesn't charge from the outlet.... I kinda just explained that lol

jrd said:
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
Click to expand...
Click to collapse
Hmm my connector does look a little bent. However it would of had to be like this before, and it was charging until I let my battery get to 5% :-/

I had a similar problem with my Kaiser a couple of weeks ago - it started to crawl and a soft reset took over 15 minutes to come back up to a working state, after which the battery wouldn't charge. It definitely wasn't the charger at fault as that still works on my TyTN. Phone was about 3 months old, so called Vodafone UK who seemed to think it was software related and so provided next day swap out. Old battery works in the new handset so never did get to find out if it was hardware or software that caused it to die.

Here's what probabally happened... you meant to stick you stylus in the reset hole and accidently put it in the usb hole... thus bending your charging port. I did it and when I plugged it into my car it would actually discharge the battery.. but when I plugged it into an outlet it just wouldn't charge.. if I were you I'd go see if it charges in a car

I appear to have a similar issue when charging from PC usb, and have identified that if I put pressure up or down on the charger it will charge the kaiser. But if plug in the charger without applying directional force it will not charge. Currently i have a small weight resting on the mini USB chargin input.
So obviously something up with the connector. But I haven't jammed anything up the usb port to my knowledge. Are these ports really that flimsy?

Tilt owners: If charge mechanism breaks, is ATT cool?
Oh no, now I can't charge or sync my Tilt.
My power is slowly running out.
What do I do? This is covered by manufacturers warranty in a year, is
ATT going to take my Tilt back and give me a new one?
I need my phone to be working and working well.
Thoughts?

axonn said:
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
Click to expand...
Click to collapse
Charging from the computer should be better than the wall, given that the USB ports on the computer have a 5.5v output, while wall chargers have 5v.

Not charging stellar

Hi.
My xda stellar is not charging but in a very strange way...
The orange led is glowing and in power menu i get the "charging" notification but in fact the device is not charging... :S What's wrong??
I think that it happened after i tried to charge the device using a motorola charger. I don't have the original charger i used to charge it with an htc mini usb charger that i had.
The pins of the usb port seem ok...
For the moment i'm charging the battery outside of the device.. :/
Any suggestion?

Could be an old dried used up battery.

I tried a second one(new) that's not working too.....The device was working perfectly until i tried the motorola charger..

Hey, I'm having the same problem and I seeing as i brought the phone second hand it didn't come with an official charger and just used the USB mini i have laying around. Again I have replaced the battery thinking it was that. Nada. Still doing it.
I've taken the phone apart and cannot see anything wrong.
So I was wondering until the problem is solved, how are you charging the battery externally?
Thanks

Charge problem

Hello,
I have problem with charging. The phone is charging very slowly or not at all. Sometimes I can pull out and plug in and then it starts to load (but slowly). I checked other chargers and cables. I wiped all and installed new roms and nothing changed. Yesterday I saw that phone is charging in TWRP (but not always). What could be the reason? Battery, usb port?
Thanks.

Turn it off and try to clean the USB port. Most of the times it's not damaged, just dirty as hell.
Use tootpicks or q-tips, blow it, whatever. Just try to get it clean.

I managed to buy a new bottom pcb with usb port on ebay for less than £10 when mine burnt out. Does the port smell of burning?
Very easy to change if this is your problem

rmrbpt said:
Turn it off and try to clean the USB port. Most of the times it's not damaged, just dirty as hell. Use tootpicks or q-tips, blow it, whatever. Just try to get it clean.
Click to expand...
Click to collapse
I tried to clean. Nothing has changed. Thank you for help.
colemanuk said:
I managed to buy a new bottom pcb with usb port on ebay for less than £10 when mine burnt out. Does the port smell of burning?
Very easy to change if this is your problem
Click to expand...
Click to collapse
The port doesn't smell of burning. I will order this usb port, maybe it will help. Thank you for help.

colemanuk said:
I managed to buy a new bottom pcb with usb port on ebay for less than £10 when mine burnt out. Does the port smell of burning?
Very easy to change if this is your problem
Click to expand...
Click to collapse
Today I changed usb port and unfortunately I have still problem with charging. I will try to change battery

How long are you using your phone?
If it's more than a year and a half~, i would recommend you to buy a new battery.
A lot of people having battery related issues in the last few months including myself and for me replacing the battery did the trick.

SN22 said:
How long are you using your phone?
If it's more than a year and a half~, i would recommend you to buy a new battery.
A lot of people having battery related issues in the last few months including myself and for me replacing the battery did the trick.
Click to expand...
Click to collapse
Before I changed the battery the phone stopped responding to the charger, also it wasn't visible in the computer, only in fastboot, I changed the battery but unfortunately i dont solve the problem

Hi! This just happened to me as well after changing the battery to a new one (Nohon). It only charges in Fastboot or Recovery mode. Even after factory reset and rom reinstalled. Anyone found a solution for this?
Edit: it does charge in normal mode but on slow chargers, no qc3...

I had the same problem, I'm suspecting something in Lineage 15 or some new firmware was causing it.
Unfortunately after i roll back it did not solve the issue.
I have replaced battery but it does not solve the problem, QC adapters just do not work.
The odd thing is that a low quality cable on QC adapters or non QC adapters will have no problem.
And somehow trying to block off the data pin does not work as well.
I've rolled back to Lineage 14 but it sort of "fake" charge, percentage goes up really fast but in reality it barely charged.
EDIT: seems like some of the oreo firmware was causing it, i have downgraded back to 8.4.19 with lineage 14.1

Hi guys
I have this problem a few days , plug charger and very slow charging , sometimes stop charging ! Reset factory not changing (org miui my rom and 9.6.2 version)
I can downgrade to witch rom of android 7 without break of antirollback ?

Fast charging issue

So my note 9 (snapdragon) is never using fast charging and even if i manage to get it to give me fast charging it gives 1 hour 39 minutes to charge and takes 3 hours, when i charge by cable charging with disabling the fast charging setting it charges in 2 hours 10 minutes while it is cable charging not giving me fast, with the setting enabled it charges in 1 hour 59 minutes.
One side of the type-c never gives fast charging and the other side writes fast charging for 4-5 seconds then switch to cable charging and rarely doesn't switch but the charging time is 3 hours as i mentioned.
I tried everything possible other than trying to flash another software it is with the stock but unlocked.
I cleaned the socket, used 10 different chargers with different cables, wiped cache and tried safe mode and more.
Sorry for making it a long post but this problem is driving me crazy and i want to know can it be software issue not hardware because the phone is used for 2 months and the socket can't be cleaner, and if i flash the stock rom again will it be locked by T-mobile and i would need to unlock it again?
Thanks alot.

First of all, try to change the cable that 98% of the time is the problem when having these types of issues . Then consider the fact that the battery's temp influences the time needed for charging so if it's hot, software will decrease power in charging so that will give a longer time to charge. Even using the phone while charging or leaving apps in background will extend time for charging.

I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
In every case, better Sammy's phone USB c connector then iPhones phone lightning connector because after a year you can't even charge the phone at all for having intermittent false contacts when you plug in the cable for the phones connector going bad....

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
It's possible the the USB C connection is faulty, it's also possible it's a faulty charger cable or even a faulty charger .
Eliminate one by one, buy a good USB C cable to check if that cures the problem, it often does.
Whilst as Tokedup says it may be the usb socket in the phone as according to his post he didn't fix the problem it's not possible to conclusively determine the cause.
It's unlikely to be caused by software, but high ambient or high battery temperature will lead to charge rate reduction
Maybe try an app like accubattery, this will show the charge rate in mA.
With a genuine charger and cable fast charge will reach a maximum of 2800mA
https://play.google.com/store/apps/details?id=com.digibites.accubattery

joedellosso69 said:
First of all, try to change the cable that 98% of the time is the problem when having these types of issues . Then consider the fact that the battery's temp influences the time needed for charging so if it's hot, software will decrease power in charging so that will give a longer time to charge. Even using the phone while charging or leaving apps in background will extend time for charging.
Click to expand...
Click to collapse
Well i tried everything you said with no success.
The problem is the phone isn't fast charging at all.
I believe it's the phone socket actually.
Thanks anyways

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
I think you are right but i didn't want to believe it because i am not going to change it and risk opening my phone i can try and live with that.
Thanks

paul_59 said:
It's possible the the USB C connection is faulty, it's also possible it's a faulty charger cable or even a faulty charger .
Eliminate one by one, buy a good USB C cable to check if that cures the problem, it often does.
Whilst as Tokedup says it may be the usb socket in the phone as according to his post he didn't fix the problem it's not possible to conclusively determine the cause.
It's unlikely to be caused by software, but high ambient or high battery temperature will lead to charge rate reduction
Maybe try an app like accubattery, this will show the charge rate in mA.
With a genuine charger and cable fast charge will reach a maximum of 2800mA
https://play.google.com/store/apps/details?id=com.digibites.accubattery
Click to expand...
Click to collapse
I already tried alot of cables and chargers so i am sure it's not one of them and now i am nearly certain it's the socket since you said it's unlikely to be a software issue, but i really wanted to know what could've caused it because i am sure i didn't do anything wrong.
I have been monitoring accubattery for a month now everytime i charge the phone. The mA is always between 800-1200mA and the phone takes nearly 2 hours to charge.
Thanks alot mate

just to be sure that it is not software related, remove all the battery optimization related 3rd party apps. clear cache and test the phone with stock usb cable and charger that came with the phone. what i had experience is that my note 9 SM-960F is sencitive to charger. if i use a third party fast charger or cable, it give me some sort of trouble like overheating or slow charging. so make sure you are using stock charger and cable that came with phone.

Munawar Mehmood said:
just to be sure that it is not software related, remove all the battery optimization related 3rd party apps. clear cache and test the phone with stock usb cable and charger that came with the phone. what i had experience is that my note 9 SM-960F is sencitive to charger. if i use a third party fast charger or cable, it give me some sort of trouble like overheating or slow charging. so make sure you are using stock charger and cable that came with phone.
Click to expand...
Click to collapse
I wiped data factory reset and cleared cache and tried safe mode so i don't think it's any of that.
the last try will be flashing the stock rom again but i am hesitant because i am afraid the phone will be locked again by T-mobile and i won't be able to unlock it
Thanks

Why not get a Samsung wireless quick-charger and try it?

A wireless charger will not be faster than cable charge but I would get one so you don't wear out that port to where it doesn't interface with a computer if needed in the future. Btw all my new phones thats the first thing I turn off is fast charging it degrades battery more over time.

TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
When I purchased my note 9 I did a post somewhere where I said the weakest link in this phone is the Charging port. And so right from the first week I got a wireless charging pad.
Also during the rainy season I keeps saying there is moisture in the port. Basiclly god help you if you live in a place with high humidity.
Like you this is the last Samsung Note I will buy in this life. My Audio packed up after the update. I suspect the over heating caused this. And their support is outsourced in India so they don't give a hoot about your issues.
To the OP.
Try a wireless charger if that fast charges Then you know its a port issue. If that also does not fast charge then its a chip / board issue.
I predict all note 9 users are going to see more and more problems as the over heating causes components to start to fail.
You can get a new USB port with flex cable for like 4$ on ali express go for it.