wifi randomly cuts in and out - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I've had this phone for a while now probably a good 3+ years recently the wifi kept goin out thought it was the rom (alliance) but I went back to killer kat and it still went out. The only issue is though I wouldn't mind a new(er) phone but I'm pretty sure anything past note 3 hasn't been rooted.

Update
Since I switched to killer kat phones works better but I'm still having freeze up and restart issues but in general the phone does work better. Might of been just that router I was connected to cause when I try to connect it would just save it a even if deleted it

Related

[Q] Severe ICS problems

Okay so I updated to ICS o days after the initial release, lost all my numbers and some apps here and there but no big deal. Well now my vivid has been acting extremely glitchy with apps disappearing from the home screen, the stock internet browser starts dock mode after a few page searches, the phone resets itself when I set it down or plug it in, there are times when it resets itself that I can't even turn it on so I have to pull the battery out so I can finally turn the phone back on, and finally when its been reset no matter which way it has to update all the apps.
I don't know what the heck is going on all these problems have started within the last week and I'm running ICS 4.0.3. Stock, anyone got a clue what's going on?
IF you did the ota....download the ruu and reflash with it...ota has caused alot of issue for a lot of people
Think of the OTA as a Windows 'upgrade' instead of a full installation. It can cause things to go haywire. I just had this issue today. Lol.
Sent from my HTC Vivid

[Q] Recurring wifi error

I complained about this issue originally in the MavRom thread but was advised this isn’t a known issue with the ROM, so after more troubleshooting, here I am. This is the chain of events:
- Bought the Droid 3 unlocked so I could use it on Rogers
- Instantly flashed CM9, lived with the various issues hoping they’d be resolved soon
- They weren’t, so I started looking for a permanent GB rom. Tried MavRom
- Noticed a day or two later the following issue:
Wifi will just randomly encounter an error and turn off. It typically happens without me noticing, and then I’ll be at home and notice I’m on data when I should be on wi-fi. If I try to turn it on using the power widget it will briefly light up as though it’s trying to turn on, but eventually give up. If I try to turn it on through settings, where it normally would say “wifi is on” or “wifi is off”, it just says error. I used to reboot the phone to fix it, but just realized a few weeks ago that I just need to turn airplane mode on and off, then turn wifi back on.
This isn’t the worst thing in the world but it should not happen. There is also no pattern to it, or any apparent triggering event. It can happen half an hour after the last time, or it can go a whole day without happening. My phone is in essentially the same state all night while I am sleeping, so the same thing should happen every time. But sometimes I wake up and the error has occurred, other times it hasn’t.
So as I said, I complained in the MavRom thread, they insisted it wasn’t related to Maverick. So I flashed Eclipse to try it out. Right away I realized that this error was happening in Eclipse too. So, somewhere in all the clearing data and cache and flashing of ROMs, etc, I managed to wreck the wifi in a way that reflashing doesn’t appear to fix.
Realizing this, I tried to go all the way back to stock to see if that would work. I used the .906 to .890 patch (since it’s the only way to go back to .890 or at least mostly), then had to use quick unbrick to fix it when it wouldn’t start up. Everything was fine; it was a stock motobloat Droid 3 again. After a few hours of usage I was pretty convinced that the wifi error was gone.
So I installed Eclipse again. For most of the day everything seemed fine but the same problem reared its ugly head last night just like it used to. It sounds like I need to somehow update the part of the Gingerbread OS specifically related to wifi but I have no idea where to go from here. Has anyone else seen a problem like this before? Any troubleshooting advice?
seventieslord said:
I complained about this issue originally in the MavRom thread but was advised this isn’t a known issue with the ROM, so after more troubleshooting, here I am. This is the chain of events:
- Bought the Droid 3 unlocked so I could use it on Rogers
- Instantly flashed CM9, lived with the various issues hoping they’d be resolved soon
- They weren’t, so I started looking for a permanent GB rom. Tried MavRom
- Noticed a day or two later the following issue:
Wifi will just randomly encounter an error and turn off. It typically happens without me noticing, and then I’ll be at home and notice I’m on data when I should be on wi-fi. If I try to turn it on using the power widget it will briefly light up as though it’s trying to turn on, but eventually give up. If I try to turn it on through settings, where it normally would say “wifi is on” or “wifi is off”, it just says error. I used to reboot the phone to fix it, but just realized a few weeks ago that I just need to turn airplane mode on and off, then turn wifi back on.
This isn’t the worst thing in the world but it should not happen. There is also no pattern to it, or any apparent triggering event. It can happen half an hour after the last time, or it can go a whole day without happening. My phone is in essentially the same state all night while I am sleeping, so the same thing should happen every time. But sometimes I wake up and the error has occurred, other times it hasn’t.
So as I said, I complained in the MavRom thread, they insisted it wasn’t related to Maverick. So I flashed Eclipse to try it out. Right away I realized that this error was happening in Eclipse too. So, somewhere in all the clearing data and cache and flashing of ROMs, etc, I managed to wreck the wifi in a way that reflashing doesn’t appear to fix.
Realizing this, I tried to go all the way back to stock to see if that would work. I used the .906 to .890 patch (since it’s the only way to go back to .890 or at least mostly), then had to use quick unbrick to fix it when it wouldn’t start up. Everything was fine; it was a stock motobloat Droid 3 again. After a few hours of usage I was pretty convinced that the wifi error was gone.
So I installed Eclipse again. For most of the day everything seemed fine but the same problem reared its ugly head last night just like it used to. It sounds like I need to somehow update the part of the Gingerbread OS specifically related to wifi but I have no idea where to go from here. Has anyone else seen a problem like this before? Any troubleshooting advice?
Click to expand...
Click to collapse
I would sbf and stay on stock, if it reappears, bring it to verizon. Im afraid I've never heard of this problem before. Since it happened with 2 separate roms, it seems more like hardware. Otherwise the sbf should have fixed it.
Sent from my XT860 using xda premium
Odd. I know that this was a problem on most ICS roms. Haven't heard of it happening on a GB rom. This happens to me on Gummy 1.2. Same symptopms: wifi kills with no cause and no pattern. I toggle airplane and keep browsing as I only turn on wifi when I am actively using it.
Sent from my DROID3 using xda premium

[Q] Xperia T turning off when connected to network.

Help!! My XT has been running fine since I got it last September however since yesterday my device just shuts down when connected to network. Not a restart I actually have to physically turn it back. My device runs fine in airplane mode but as soon as I turn airplane mode off 3 seconds later off.
I am running a locked boot loader with non rooted 141 loaded through PCC so completely stock setup.
Is this looking like a hardware issue possibly or will reloading the stock firmware fix this?
Thanks
Sent from my Transformer TF101 using xda app-developers app
A quick update:
Issue sorted its self out in the evening, Managed to get conected to a network but only with data off, by the morning all was working fine again.
BUT
Later on saturday I had exactly the same cycle of issues again.
Device was fine all day yesterday YAY
However today has seen a return to being dead.
The difference being I didnt drive anywhere yesterday along with this rareity known as "British Summer". We have had some very warm days of recent and I am assuming the shutting down is a fail safe as the device gets too warm.
I guess there is nothing I can do but ride this out. Given we only have this sort of weather for about a week or so a year(if at all).
How do you guys who live in the more consistently warm climates cope with this device which clearly has heat issues?
Issue is getting much worse.
All last night it was out of action worrying as I use it as an alarm so ran it over night in airplane mode.
This morning working fine but now turns off everytime I send a text message.
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
ITHORA said:
I had an issue similar to this but it was whenever i connected to a particular WiFi network. For me changing the WiFi channel worked.
Click to expand...
Click to collapse
No issues linked to WiFi seen here just when connecting to network.
issues have only come up since I updated to 141. everyone says this one prevents these issues which I never saw on earlier softwares.
I have done a repair through PCC and will see how that goes now.
Ok, device is not fixed by the repair.
I am no longer having the device randomly shut down completely but the the device is restarting. It has happened 4 times in the last hour.
1- As soon as sent a text.
2- Moving some apps around in the draw
3- Sending another text
4- unlocking phone
Does anyone have any ideas at all what is wrong with my device. Running smoothly for so many months and then now phone is becoming completely unusable.
Not sure if related but issues dont seem to arise when on charge and issues today only started once batter got below 60%.

[Q] one m8 hk signal issues

Hey everyone,
Decided to finally try and ask for some help with an issue of mine. I have an s off, unlocked and rooted m8 now on a stock sense Rom from the ruu thread here.
Problem is, my mobile data has been randomly disconnecting every day since I activated it 4 days ago. It was brand new and I decided to go to the viper one Rom where it started happening. I'll be on spark and out of nowhere I drop all data and under settings my mobile data says disconnected. Eventually it'll say turning on and sometimes cycles on and off until I get lte again. It can take 5 minutes to an hour and multiple restarts.
So far I have done countless scrtn's, pro and profile updates as well as toggling airplane mode and no effect. So I went with s-off and downgraded to 1. Something from the ruu thread. Still happened so I went back up ota update which is 2.16 I believe. It still happened, so i updated to the 3. Ruu and here we are again.
I have tried gpe rom, cm11, and multiple sense roms and all will be good for about half a day and then it just kills my data. I have done speedtests against my girlfriend's galaxy s5 and my phone always wins, that is until I'm disconnected again and using her hotspot to surf the web.
Only thing I havnt done yet is get a new SIM, but as its Only four days old I doubt it's the issue. I figure this is software related since its good for a while sometimes. HTC had me do a safe mode test and every time I checked it the phone Had about 2-3 bars on spark.
Does anyone have any suggestions???

[Q] Note 3 crashes/reboots about once a day

For the last few weeks, my AT&T Note 3 has started randomly rebooting. It can happen when I'm viewing email, when the phone is in my pocket, or even in the middle of the night when it is just sitting recharging. The rebooting is roughly once per day: somedays more than once, other times it can go over 24 hours. The problem seems to have started after I updated to 5.0. I have tried a factory reset, but the problem came back. I called AT&T support and they said that they've had a lot of problems with Samsung devices after the 5..0 roll out, with random rebooting, or the Bluetooth failing, or the WiFi failing. They said that they need to replace the Note 3, but because it is over a year old I must pay $100 for the replacement through Asurion (I have been paying the insurance fee).
Searching on line has not provided much on this problem. Does the AT&T comment make sense? If I need to replace the phone, shouldn't it be for free because the problem was caused by AT&T?
I'd appreciate any comments.
Note that I realize it could be related to an App I use being incompatible with 5.0, but I need to use my phone for work pretty much constantly, so troubleshooting which one (if any) is not practical.
Mine started doing the same thing about a week ago. Till then it was not having any problems with the 5.0 version.
They need to figure out the problem and push out a update. Otherwise it is like they don't care about us, unless we go out every year and buy a new phone !
Problem solved?
After trying a reset and cleaning checking the battery contacts didn't work, I looked for other patterns. It seemed to me that one of the most common times it rebooted was when I checked my email with the K9 email client - something that is always running in the background, and could have caused it to reboot when on charge overnight.
I uninstalled K9 and that didn't help - the phone rebooted after about 9 hours. However, since that reboot it has now gone nearly 48 hours without rebooting. Maybe I was right about K9 and uninstalling it wasn't enough - I should have also manually rebooted the phone.
The phone has been rebooting at random times, sometimes as short as about 5 hours apart and sometimes more than a day apart. It could be that right now I'm at one extreme and it will reboot randomly today. But if it makes it through tomorrow morning without rebooting then K9 was probably the problem.
It has now been over 72 hours since the last reboot, which does suggest that the original problem was the K9 email client, crashing and forcing a reboot on the phone after the Android 5 update.
Problem NOT resolved!
A few minutes ago, roughly 76 hours after the last random reboot, when I thought that the problem was resolved, I heard the reboot tone coming from my phone that was sitting on the table.
So, while removing K9 reduced the frequency of the reboot, it did not solve the underlying problem.
Use Titanium Backup and backup all user apps and data. Factory reset and reflash stock if you want to take the extra step. Use standard Google and Samsung apps for a while. Do not restore accounts or system data automatically. Removing and reconnecting accounts and clear data for an app in app manager are always good quick troubleshooting options. Restore apps as you need them, if you really need them. Favor stability over extraneous features.
.......................................................
Galaxy Note 3 - AT&T (sm-n900a)
Since I removed K9 and rebooted the phone, it has only rebooted randomly once in 5 days: this was at 72 hours, and now it has been up for 65 hours since then. Trying what you suggest would take weeks, given the current frequency of random rebooting. Plus, my phone is used for work constantly - I couldn't get by with just the Samsung and Google apps built into the basic phone image.
For the moment, I will just live with the phone as-is and hope that Samsung issues a new version of 5 soon.
Now at nearly four days since the last crash/reboot, or only one in seven days. At that frequency, it is certainly not worth the effort of trying to track down the secondary cause (it could take months), now that I know that K9 was the main problem.
It has been a while since I started this discussion, with no conclusion. The phone still randomly reboots - only once all of last week, but then it woke me up on a reboot at 4:30 am this morning, and rebooted again while I was checking Facebook at 7 am.
I'm having a rebooting issue as well with my Note 3. It started about a week ago and will do it many times during the day. I have tried wiping the cache partition, doing a factory reset and the other day I downgraded the software from 5.0 to 4.4.2 and rooted it and froze the over the air update from AT&T but still have random rebooting. I have had the reboot issue with and without the SD card installed so I know that is not the issue either. I was thinking it was a software issue so that is why I did all of the stuff listed but now I'm wondering if it could be hardware. I guess I'm just at a loss of what to try know and was hoping someone on here had any suggestions.
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
jeffp25 said:
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
Click to expand...
Click to collapse
It happens both when charging and when sitting unplugged. I even tried swapping the battery for a new one and the contacts and also clean
Well, it was an idea. I did the same thing, buying a new OEM battery and hoping it would help. It didn't. But then again, mine often reboots at night (it woke me up at 4 am this morning), so I knew it was unlikely to be a battery issue in my case.
Yeah thanks for the idea but it seems like I'm running out of things to try
I feel the same. The only thing left would be to wipe out the phone and try it with nothing but stock, non-upgrades, apps. But I use the phone for work, and it can go more than a week between reboots (or less than a day), so that isn't practical.
I might just end up mailing my phone into Samsung to be repaired but now that I have it rooted is there any special steps that need to be done to unroot it? I was just going to do a factory reset and let AT&T android 5.0 do it's update if that will kill the root. I'm not worried about warranty since it is no long under warranty.
Maybe use logcat and letting it run and wait for a reboot to happen so you can see what is going on. However the logs could get big and it might not capture what happens right before it reboots.

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