Hello!
Got my phone today and am trying to update the firmware. I see that there are 2 newer releases of firmware verse what is currently on the phone, but trying OTA does not find any updates. Firmware finder tells me "firmware not approved for installation" for everything.
This is a Latin America region phone that I am using on Tmobile in the US.
I tried resetting the phone to factory and updating without putting a SIM in, but it made no difference.
Has anyone with this build received and update via OTA?
Any help would be appreciated.
+1
I ended up paying for funkyhuawei. It did work very easily.
Related
Been working towards debranding my P9 from L09C34 (optus/au) to L09C636 (hw/asia).
Tried following all the guides and consistently ending up with C900 firmware, but managed to successfully roll back to the original C34, with version number displayed correctly on the phone.
My question is this:
In the C34 firmware that came with the phone (and that i've been using to roll back) AND the C636 firmware, BOTH firmwares have only two lines in VERLIST.IMG:
EVA_C900B000
EVA_Global
How then, does this part of the debrand process affect the version number displaying correctly, if both the successful original firmware and the unsuccessful C636 firmware have the same entries?
I had the same issue with wife's P9 Optus rom is based on the Global Version. EVA_C900 you need to flash both rom and data partition
Sent from my iPad using Tapatalk
DanXbix said:
I had the same issue with wife's P9 Optus rom is based on the Global Version. EVA_C900 you need to flash both rom and data partition
Sent from my iPad using Tapatalk
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Click to collapse
Thanks. I managed to successfully get back to the Optus firmware with the correct version displaying - but I still haven't cracked the de-brand without it showing C900 firmware - from what I read, C900 is a cross-flash firmware and will not get OTA updates. My main concern was getting the Nougat update, which has apparently started appearing on the unbranded devices.
Did you manage to de-brand your wife's phone to C636? Does it show the correct firmware version in 'about phone'?
I tried to debrand my C34 to C636 as well but ultimately, I gave up on it and went to the debranded C432 UK version. There are plenty of info on this forum on how to do it and there is no lose in functionality and it works perfectly fine with the AU carriers. Realistically, apart from the build having C432 instead of C636, you wouldnt see or feel a difference between the 2 models. If anything, C432 will get updates sooner than C636 (as proven with Nougat).
Hi Guys,
after busting my head for a full day trying different methods of doing the firmware finder option and using the firmware finder proxy tool. i managed to update my locked ee (uk) p9 from an earlier build no. to build no. c440b142 (official) but my emui version only changed to 4.1.3 and is still on marshmallow.
can anyone tell me where ive went wrong and what steps i need to do? i thought that if i done the full ota tutorial after watching the youtube clip i would have nougat installed but it hasnt. i still have all my files and photos after the update :/
im lost....do i need to pay EE an unlock fee or do i need to do something else?
cheers
cammy
EE sent me a text saying my phone is already unlocked so what do i have to do now? do i have to get my phone rooted and pay money to do this?
cheers
https://forum.xda-developers.com/p9/how-to/guide-debranding-to-c432-updating-to-t3551523
Take a look if there is a nougat update for your cust. If there is not you can debrand your phone with the link above.
THESE PROCEDURES MAY VOID YOUR WARRANTY!
Hi,
End of January I bought a P10 SIM free from a major UK retailer.
It is stuck on March 1st 2017 updates, with no updates available.
I contacted Huawei support - they say my IMEI should be on B162. But I get no update OTA, and even through the HiSuite app it says I have latest.
They said I have to send the phone back for 2 weeks and they will factory reset and upgrade. This is unbelievable to me.
They told me if I use the firmware finder app I would void warrenty. But I thought if I do not root and install the authorised firmware version (B162) then they wouldn't know or it wouldn't be a problem.
I am a little confused by the number of different firmwares in the app, many with the same version number. How do I know which to use? What is the difference between OTA-MF and FullOTA-MF (from the sizes I guess full is full and other is incremental).
Will any of them get me back on the official upgrade path, or if I do this will it be manual updates forever from now on?
Do I have to root to install the firmware from firmware finder (I think not?)
I always thought people who focussed on stock android were silly, and I quite like EMUI but I am really regretting buying Huawei now.
thrope said:
Hi,
End of January I bought a P10 SIM free from a major UK retailer.
It is stuck on March 1st 2017 updates, with no updates available.
I contacted Huawei support - they say my IMEI should be on B162. But I get no update OTA, and even through the HiSuite app it says I have latest.
They said I have to send the phone back for 2 weeks and they will factory reset and upgrade. This is unbelievable to me.
They told me if I use the firmware finder app I would void warrenty. But I thought if I do not root and install the authorised firmware version (B162) then they wouldn't know or it wouldn't be a problem.
I am a little confused by the number of different firmwares in the app, many with the same version number. How do I know which to use? What is the difference between OTA-MF and FullOTA-MF (from the sizes I guess full is full and other is incremental).
Will any of them get me back on the official upgrade path, or if I do this will it be manual updates forever from now on?
Do I have to root to install the firmware from firmware finder (I think not?)
I always thought people who focussed on stock android were silly, and I quite like EMUI but I am really regretting buying Huawei now.
Click to expand...
Click to collapse
depending on your CUST code you'll have to claim contact to your brand... I mean if your rom is "customized" by the carrier is not only Huawei but also the carrier who has to work on the update the other option depending on your model is to Debrand and change the firm to L29C432 and get the updates of the official but be careful about bricks or Sim detection problems...read all threads talking about debranding and go ahead if you feel confident to avoid a brick
jcalderonv74 said:
depending on your CUST code you'll have to claim contact to your brand... I mean if your rom is "customized" by the carrier is not only Huawei but also the carrier who has to work on the update the other option depending on your model is to Debrand and change the firm to L29C432 and get the updates of the official but be careful about bricks or Sim detection problems...read all threads talking about debranding and go ahead if you feel confident to avoid a brick
Click to expand...
Click to collapse
Thanks. It is retail SIM free non-branded. Ie just bought from a store nothing to do with any carrier. I don't really understand the difference between L29 and L09. Mine shows L09 at the moment. Are they different hardware versions?
thrope said:
Thanks. It is retail SIM free non-branded. Ie just bought from a store nothing to do with any carrier. I don't really understand the difference between L29 and L09. Mine shows L09 at the moment. Are they different hardware versions?
Click to expand...
Click to collapse
Hardware is (almost) the same. L29 allows to use both sims in the sim tray.
Just to update.
I used Firmware Finder to install B186A update. Worked perfect and have January 2018 security patch level.
The more recent B185 firmwares are rollback firmwares for downgrading from Oreo. Check the release notes carefully and make sure you chose an upgrade firmware (not a rollback firmware) that is authorized for your IMEI. (For me B186 was not approved but B186A was).
None of the Oreo firmwares were authorized for my device.
thrope said:
Just to update.
I used Firmware Finder to install B186A update. Worked perfect and have January 2018 security patch level.
The more recent B185 firmwares are rollback firmwares for downgrading from Oreo. Check the release notes carefully and make sure you chose an upgrade firmware (not a rollback firmware) that is authorized for your IMEI. (For me B186 was not approved but B186A was).
None of the Oreo firmwares were authorized for my device.
Click to expand...
Click to collapse
Were you able to simply download the firmware from Firmware Finder and install directly? Were there any other steps you had to follow to do this correctly?
Reason i ask is that i am in same situation as you were. Purchased Sept 2017 via O2 in the UK, no updates at all (still on L90C432B113), contacted Huawei and O2 about Oreo with no possible updates and showing March 2017 Security Patch Level.
Getting sick of waiting and looking to move to Oreo as soon as possible.
Any tips would be helpful - thanks in advance.
gc1984 said:
Were you able to simply download the firmware from Firmware Finder and install directly? Were there any other steps you had to follow to do this correctly?
Reason i ask is that i am in same situation as you were. Purchased Sept 2017 via O2 in the UK, no updates at all (still on L90C432B113), contacted Huawei and O2 about Oreo with no possible updates and showing March 2017 Security Patch Level.
Getting sick of waiting and looking to move to Oreo as soon as possible.
Any tips would be helpful - thanks in advance.
Click to expand...
Click to collapse
Sorry for the delay getting back to you.
I was on B120 with a Serbia certified P10.
I installed B186A from Firmware Finder. (at the time I did it B185 was not approved). Its important to do the check with the IMEI number within the app to see if the firmware is signed for your device. I did the proxy method, where you set the proxy, pause download at 5%, unset proxy and it worked very smoothly.
I think the main thing is to make sure you chose an upgrade firmware and not a rollback firmware. They are not labelled clearly and the only difference is in the readmes so check carefully. There are a few more recent B185 firmwares which I found confusing, but they are for people who need to rollback from orea (and so reset the device).
A couple of days later I got Oreo B365 over the air (not through the app). Upgrade went very smooth.
Big improvement in battery life and overall performance better all round.
With Project Treble in place I hope updates will be quicker, and maybe even easy to install stock one day.
I've got an P9 Plus (VIE-L09C432) and the latest update I get is B370 from March 2017. I can see from other users on XDA and Firmware Finder (FF) that there are newer updates out there. But neither "system update" on the phone, nor HiSuite finds anything newer than B370.
Why is different updates available only in some regions. Who decides this? Huawei or my phone company?
I tried updating via FF, but even though it makes the system updater find a newer firmware it failes when I try to download it. My next phone will by a pure Google phone.
pananza said:
I've got an P9 Plus (VIE-L09C432) and the latest update I get is B370 from March 2017. I can see from other users on XDA and Firmware Finder (FF) that there are newer updates out there. But neither "system update" on the phone, nor HiSuite finds anything newer than B370.
Why is different updates available only in some regions. Who decides this? Huawei or my phone company?
I tried updating via FF, but even though it makes the system updater find a newer firmware it failes when I try to download it. My next phone will by a pure Google phone.
Click to expand...
Click to collapse
The build have to be approved by Huawei in FF.
For your phone, the latest approved build are B381.
Yes, the question then is why do I never get any updates newer than B370? Is somehow Huawei or Telia (my phone company) holding the updates back?
pananza said:
Yes, the question then is why do I never get any updates newer than B370? Is somehow Huawei or Telia (my phone company) holding the updates back?
Click to expand...
Click to collapse
Strange, i'm a swede with Telia...got B381 OTA weeks ago.
(it has nothing to do with Telia)
Sent a mesage to Huawei support and they asked for my IMEI number and would look into why my phone never got the updates after B370. Have not heard back from them yet, but I'm optimistic. At one time I have unlocked my boot loader and rooted the phone, but I relocked it and restored the phone via B360 which was updated to B370 via my one and only OTA received. I found I had little or no use for root on the phone.
B384 is now approved in FF. (Smooth update)
Security patch April 1
3D camera
Today I got B384 as official OTA ...
I gave up waiting for the updates via OTA and just used FF, now on B384 myself.
pananza said:
I gave up waiting for the updates via OTA and just used FF, now on B384 myself.
Click to expand...
Click to collapse
Huawei don't give much love to us up here in Scandinavia. Well known!! and specially L09-C432.
The L29C363 seems to get more attention.
My P10 have the code VTR-L09GBRC555. I'm currently on B152, and I'm curious if oreo is available.
Firmware finder say that L09C432B360 is compatible.
There is a way to rebrand without bootloader unlocked?
Thanks
No, I am pretty sure you must rebrand first. Apparently unlocking bootloaders does not seem possible at the moment, so you will have to wait.
HUAWEI UK told me that the update for my device has been released on 13.04 and I should wait
Hi,
Has your phone updated yet? I'm also on L09GBRC555B152. Firmware Finder showed a new B360 update on June 1st, which then changed to B365 on June 2nd and now is back to B360, but neither of them are authorised for my IMEI and regular Software Updates shows no updates.
An update to B360 has just popped on my phone through regular OTA
Can I ask what UK provider you're on?
On VTR-L09C440B171, EE UK, no Oreo updates so far.
Email from Huawei support:
Bianca*(Huawei Support)
May 31, 12:00 CEST
Dear xxx xxx,
Thank you for the provided details.
We have checked in our sytem and based on the IMEI number, Android Oreo has been launched for your device this month. You will receive it soon, through OTA by a notification on your device. To check the available updates, the available tips: Settings> Update*system> Search Updates.
Sent from my VTR-L09 using Tapatalk
You can try the Firmware Finder App. It has a proxy and DNS feature for OTA update. Worked for me for not released B370.
M1chiel said:
No, I am pretty sure you must rebrand first. Apparently unlocking bootloaders does not seem possible at the moment, so you will have to wait.
Click to expand...
Click to collapse
I unlocked my bootloader directly on there site last Friday so it's still a viable option ?