I have Moto e4 plus and my volte is not working can anyone help me on this .I have attached both info regarding my phone please do check it and if anyone have the solution
ayushmantiwari95 said:
I have Moto e4 plus and my volte is not working can anyone help me on this .I have attached both info regarding my phone please do check it and if anyone have the solution
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If your SIM is not that old try resetting the network. If your SIM is old (over a year) then maybe try a new one.
EDIT - Also go through the cell settings, and make sure everything else looks right. Like the correct APN is selected, etc.
bobbyphoenix said:
If your SIM is not that old try resetting the network. If your SIM is old (over a year) then maybe try a new one.
EDIT - Also go through the cell settings, and make sure everything else looks right. Like the correct APN is selected, etc.
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Thanks for the solution it worked.
Related
On my Phone(Andromeda 2.0 Themed), I get the indication of having 3g or any signal at all and the minute I attempt to send a message, make a call, or surf the web it is unable to send that message, unable to make that call, and unable to surf the web. Help on how to fix this?
NOTE: A flash back to stock DID NOT help this problem at all.
EDIT: Changing APN isn't really working(Cant leave the APN type as not set because it auto sets it to internet+mms when I save) and I am starting to get a little frustrated. The reception was really working fine earlier today but now its just weird all over. Please help me out you guys, I really need this working.
EDIT2: Please help guys, I really need my service up for tomorrow.
EDIT3: I am going to AT&T today to swap out my SIM card!!!! I am all Odin'ed out and I will check back if this works.
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
mcord11758 said:
First try to enable airplane mode. Then turn it off.
If that does not work check your apn settings, under wireless and network, mobile networks, access points
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Doing that now.... The signal bar indicates no connected network.... Trying the second thing you suggested....
For the second option I am under Wireless and Network/Mobile Networks/Access Points.
My options from there are AT&T 310 410(the text under it says wap.cingular)
What do i do from there?????
That reads correct. Unless you are on rogers. Hmmm. I am on the same rom but do not have the same issue. You may want to manually configure you're apn. You may want to search the captivate forum for at&t apn settings. I think you can find them in one of the stickies
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
steelechamp said:
I am on att dude. Thanks for the advice. You are positive its the APN though? This happened to me on Phoenix Reloaded too.
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No I am not sure, I have not had your problem but this is where I would start if it did. The apn settings are posted in the captivate development stickies, captivate directory
Okay, so I configured the APN settings to what was found in the thread. Problem is the only thing I cannot configure is the APN type. Hm. Any help?
I am sorry I hope someone who has done this reads this and has a suggestion but I have not had to do this
Read through the sticky, maybe yet has been discussed
Read through it and nothing. It wont let me keep the APN type as not set and it automatically sets it to internet+mms. Any ideas?
Have you posted in the andromeda thread? Maybe the devs may have some ideas
I just did, hopefully they have an answer and if they dont hopefully someone will post an answer here....
I had the same issue back a few weeks ago. I called att, got a replacement phone, and it did it again. Turned out to be a bad SIM.
Sent from my SGH-I897 using XDA App
So do I just need a new sim card???
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
steelechamp said:
Well, this sim card JUST started doing this. So are you sure it is just the sim? I mean, if I go to the store to get a new sim, will they ask to see my phone? Will I have to flash back to stock before I get a new SIm?
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Do you think the person in the store will have any idea what a custom rom is? Chances are they will change it no questions asked
Okay, do you think I should just play it safe and reset to stock though?
There is no harm in doing so.
mcord11758 said:
There is no harm in doing so.
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Well, thanks, I will head first thing in the morning.
I got the same problem at certain locations, such as my university. Haven't been able to get much help... Gonna try getting the SIM changed as it's a pretty old SIM. Weird thing is that it works fine on my Sony Ericsson G705/W715.
So almost two months of owning my Captivate that I got from Rogers (BNIB from Kijiji) and I noticed that at a certain area in my school, I have 3/5 bars of signal yet I can't seem to text/call and use the network. Is this a network problem or phone problem? Or can it also be my SIM? My SIM card is pretty old. However everything was fine when I use my Sony Ericsson W715 in the same area.
I should add that my friends on the same network beside me, they can text/call fine, which leads me to believe that this is a phone problem. A poster over at Howard Forums suggested network congestion, but it seems impossible because everyone else can use their phone fine.
I've tried different modems too, but it doesn't help. It's like my Captivate doesn't want to work at certain areas of my school.
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I am just going to change my SIM. It is about 4 years old now and I think that means it needs to be replaced. I actually worked fine at my home before and now it cant even find a network. I am going to head out for a new SIM in a little bit, I will get back to you on if it works then.
Hi there!
I've looked around the forum for a solution to this issue and unfortunately my case doesn't apply to any of the posts I've found.
Three months ago I followed the instructions of the hex hack posted here: http://forum.xda-developers.com/showthread.php?t=881162 in order to restore my phone's IMEI (since then I've been using the generic one 00499... etc)
The phone was rooted using Odin3 v1.7 to install the CF Root Kernel CF-Root-XX_OXA_JVK-v3.1-CWM3RFS.tar and finally I unlocked it.
The thing is my phone can't make/receive any calls. I've tried my old SIM card in another phone and it worked.
It's not the SIM card. I even asked for a new one just in case and my phone company sent it for free, but it's still not working.
I tried a different SIM card from the same company in my phone and it works just fine, so it can't be the IMEI being barred.
The weirdest thing of all is I still receive emails and whatsapp messages because the phone logs in to the 3G network without any trouble. Under "Status" you'll see:
Phone number - Unknown
Network - Claro AR
Service state - Out of service
Mobile network state - Connected
I restored the nv_data files in the efs folder thinking they might have been corrupted but I couldn't solve anything.
WTF is going on? Any expert suggestions will be much appreciated.
Thank you!
claro ar
Did this happens suddenly 3 o 4 days ago?
I do have exactly the same issue on the same network, strange coincidence...
Please post your solution if you find one.
thanks
jaabaah said:
Did this happens suddenly 3 o 4 days ago?
I do have exactly the same issue on the same network, strange coincidence...
Please post your solution if you find one.
thanks
Click to expand...
Click to collapse
Yes it did. Not sure when exactly but must have been on wednesday night.
I haven't found a solution yet but the phone is working since this morning. I don't know for how long it will stay this way.
Please post any news or changes in your phone. It might help us, you never know.
Thanks
Hi,
I'm having the same issue all over again, exactly as described above.
Can somebody give me a hand here? Please?
Thank you very much!
I updated to the 8.1 developers preview on my Sprint Samsung Ativ S Neo and everything worked well yesterday. Today when I left the house I found that I can't access cellular data.
I've checked to make sure cellular data is enabled, tried profile updates, etc. and I'm stumped. I was hoping that someone could either direct me to a place where I can download a ROM to flash back to the stock version of WP 8 or suggest some additional troubleshooting steps.
ZogJones said:
I updated to the 8.1 developers preview on my Sprint Samsung Ativ S Neo and everything worked well yesterday. Today when I left the house I found that I can't access cellular data.
I've checked to make sure cellular data is enabled, tried profile updates, etc. and I'm stumped. I was hoping that someone could either direct me to a place where I can download a ROM to flash back to the stock version of WP 8 or suggest some additional troubleshooting steps.
Click to expand...
Click to collapse
Read my post HERE
Sounds like you have the same issue. I'm going to the Sprint store after work today, I'll let you know what I find out.
fgr said:
Read my post HERE
Sounds like you have the same issue. I'm going to the Sprint store after work today, I'll let you know what I find out.
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That would be great. I read your post and it is definitely the same issue.
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
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Click to collapse
Nevermind - Saw your post in the other thread - Vodaphone.
Who is your provider? Sprint customer service and two Sprint stores were clueless on what the APN should be. I asked the question directly. I have also done much searching and came up with nothing (that works) for Sprint.
ZogJones said:
That would be great. I read your post and it is definitely the same issue.
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Click to collapse
No go... Read my post HERE
Sorry...
that's great.
Sprint apn settings
Okay, So I'm curious what the sprint apn settings are because nothing allows me to get MMS back working on my developer preview Sprint Samsung Ativ S Neo. If someone could post them that would really help.
The other thing I'm curious about is if anyone knows how to get back to standard windows 8.0 on my sprint samsung ativ s neo. I guess my data problems stem from the fact that I've done a hard reset on the phone and that's why MMS isn't working. I was able to do some tricks with activation to get data working but still no MMS.
Please someone post how to get standard windows 8.0 back. Thanks!
I am using verizon's Moto x 2nd generation aka moto x 2014 .
Which I purchased in US.
And I am using it in india., for CDMA, carrier: reliance.
The Sim is detected and all thinks go smooth. Call n messages works like a charm.
But data doesn't work . can anyone help for same
No error messages, nothing wrong I get.
Yeah one thing to let u know which is also new to me, is that, I am getting and exclamation mark near the network-Signal bar. Its for what, have no idea, if anyone knows do please help.
Please help
Thank you,
[email protected] said:
I am using verizon's Moto x 2nd generation aka moto x 2014 .
Which I purchased in US.
And I am using it in india., for CDMA, carrier: reliance.
The Sim is detected and all thinks go smooth. Call n messages works like a charm.
But data doesn't work . can anyone help for same
No error messages, nothing wrong I get.
Yeah one thing to let u know which is also new to me, is that, I am getting and exclamation mark near the network-Signal bar. Its for what, have no idea, if anyone knows do please help.
Please help
Thank you,
Click to expand...
Click to collapse
Check your APN settings. Most likely you need to add them for reliance. If you dont know what APN to use, ask your carrier.
Sent from my XT1095
Yes that's right.
But I can see the only option
→ Restore default APN when I press ::: options.
→ No option for to create new APN...
→ Tried to create somehow, new APN but when I check again its not saved.
So whats the next ToDo?
same problem i am facing. is there anyone help me out of this problem so send me msg on [email protected]
Hey everyone. I bought a Mi 11 Ultra from china but I don't know why isn't getting signal at all. It detects the SIM but it doesn't let me make or receive calls neither messages, and obviously it doesn't connect to mobile networks. Can somebody help please?
Where are you, what network are you trying to use and have you got some screenshots of your network and SIM settings?
Hey, thanks for answering! Im in Mexico and about the network, any of them. I thought of changing the ROM from the CN to the global one to see if that help, but I need the mobile data to unlock the bootloader, and since the phone isn't getting signal, I cant do that.
P. S. Sorry, what do you mean by SIM settings?
Attached are screenshot of my SIM settings. Yours will be similar. Make sure your apn is set correctly. Make sure your SIM is recognised. Just basic setting checks. May be try other sim slot and of course, make sure it's right way up for either slot.
Without any screenshot I cannot see what may be wrong, so start again with SIM. Shiny side outwards and make sure it is recognised.
Hi again. Yeah, I have tried with both slots for the Sim, each one the correct way, but is the same result for both of them. Thanks for the example of the SIM settings, now I attach mine. As you may see, the SIM is getting recognized, just don't know why isn't getting signal. I've also tried with other company's SIMs, but I get no different result.
Looks good. I think you need to try with another SIM on different network and same. Try this SIM in different phone as it looks all good on screenshot but may be provider has not enabled it properly. If different network SIM known to be working doesn't work in your it must be hardware, hopefully not .
Also look at settings, all specs. Check SIM status and press 5 times on memory for deep phone info.
Hello and thank you again! Yeah... I've tried different SIM from different companys, all of them known to be working, but none of them has worked on this phone. I'm starting to lose hope... But here are the other settings, just to make sure isn't about software
The screenshot show that your radio is off. This is saying that your phone SIM is not turned on for some reason.
There is not much anyone remotely can do, if you are unable to get it turned on.
Maybe someone else has an idea? If not, and it cannot be resolved by resetting the mobile network ( in settings somewhere) or phone reset, then it may be back to seller as a hardware fault. Sorry I can't help. Let's hope someone else can?
Thanks a lot for your effort. Since you told me that the problem could be the hardware, I asked the seller about this issue and he told me that this problem is covered by the warranty, so I'll send the phone back to them. Again thanks a lot for answering!!
Just for info have you seen this thread about att? https://forum.xda-developers.com/t/not-a-recognized-device-by-att.4462649/#post-87088003
No, I hadn't heard about that, but still, I wouldn't hesitate on changing my provider if another one works, but since I tried changing to another provider SIM and nothing happened, I guess it was a hardware problem. Thanks a lot for the info!
Try doing manual search of network. If it shows nothing then try checking network frequencies of your network provider and comparing them with this phone supported frequencies. Sometimes its due to your network provider doesn't operate the frequency which this phone supports.
Juwis said:
No, I hadn't heard about that, but still, I wouldn't hesitate on changing my provider if another one works, but since I tried changing to another provider SIM and nothing happened, I guess it was a hardware problem. Thanks a lot for the info!
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thats an easy fix, modem partition needs to be reflashed and configured via code