Has anyone encountered a frozen screen?
Use the touch screen to malfunction. You can only press the power button again to lock the screen and unlock it:crying:.
hackjackyer said:
Has anyone encountered a frozen screen?
Use the touch screen to malfunction. You can only press the power button again to lock the screen and unlock it:crying:.
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Click to collapse
None as I'm concerned. You should get it replaced. Although it maybe something cause by static. Turn it off for 3o minutes or so and only use the provided cable. Give it a try.
hackjackyer said:
Has anyone encountered a frozen screen?
Use the touch screen to malfunction. You can only press the power button again to lock the screen and unlock it:crying:.
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Click to collapse
I have the same issue, I think is not a frozen screen, its the touch, try pressing volume keys and you will see that works. It happens several times at day, curiously that started after a Factory Reset, before never happened
Zisco0011 said:
I have the same issue, I think is not a frozen screen, its the touch, try pressing volume keys and you will see that works. It happens several times at day, curiously that started after a Factory Reset, before never happened
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Click to collapse
I went to Nokia after-sales service and they replaced the screen for free. Tell me the screen problem.
hackjackyer said:
I went to Nokia after-sales service and they replaced the screen for free. Tell me the screen problem.
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Click to collapse
Nice to hear it, please comment if the issue occur again. Regards.
Related
I can't see any similar problems on the forum, so can anyone help?
Yesterday my Kaiser's power button stopped working. In the middle of the day, not doing anything with it, installing anything or changing any settings. I took it out of my pocket and the screen was on with the power off dialog box showing (I normally keep it on standby in my pocket) The power button wouldn't put it into standby, and holding it wouldn't power it down. Intermittently the power off dialog appears on screen, if I click yes the device restarts (doesn't stay off). Everything else seems to work normally still. Soft resetting works normally. All the other buttons seem to work ok. I've tried a hard reset, but that made no difference.
Anyone else have anything like this?
no but i think ur power button seems to be stuck.. take it to ur local att store and see if they can help u out or try pressing and see it becomes unstuck.
omk298 said:
I can't see any similar problems on the forum, so can anyone help?
Yesterday my Kaiser's power button stopped working. In the middle of the day, not doing anything with it, installing anything or changing any settings. I took it out of my pocket and the screen was on with the power off dialog box showing (I normally keep it on standby in my pocket) The power button wouldn't put it into standby, and holding it wouldn't power it down. Intermittently the power off dialog appears on screen, if I click yes the device restarts (doesn't stay off). Everything else seems to work normally still. Soft resetting works normally. All the other buttons seem to work ok. I've tried a hard reset, but that made no difference.
Anyone else have anything like this?
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Click to collapse
I'm having the exact same problem right now. The power button definitely seems to be stuck. Can't figure out how to unstick it
About a week ago I had a similar problem.
The power button and the photo button stopped working. I couldn't turn the the device off or set it to standby.
Had to soft reset and after that it was ok again.
Draqula said:
About a week ago I had a similar problem.
The power button and the photo button stopped working. I couldn't turn the the device off or set it to standby.
Had to soft reset and after that it was ok again.
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Click to collapse
What do you mean by soft reset? Just pushing the little button at the botttom?
bTrizzy said:
What do you mean by soft reset? Just pushing the little button at the botttom?
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Click to collapse
Yep thats the ticket.
thetruth1985 said:
Yep thats the ticket.
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Click to collapse
Well that didnt work! Any other solution?
Is it possible to unmap the power button and map that question to another button???
Hi, i've got a problem with the Home and Back buttons. Sometimes when i double-click the home button becomes locked and i have to lock and turn on the screen for it to work
Is this problem normal? I've got a screensave and i don't know if that can cause it
thanks
vaifer said:
Hi, i've got a problem with the Home and Back buttons. Sometimes when i double-click the home button becomes locked and i have to lock and turn on the screen for it to work
Is this problem normal? I've got a screensave and i don't know if that can cause it
thanks
Click to expand...
Click to collapse
Take a look at what you installed prior to issue showing up, if it was the screensaver then remove the screensaver to see if the issue goes away. If it did then it is your cause, if not what else did you do the phone. Don't forget to reboot the phone after each step to clear out any caches or residual programs.
Whenever I disconnect/reject a call on my Nexus 6 the phone screen doesn't respond!
I can lock the phone and use the screen swipe up to unlock it, but after unlocking it screen doesn't respond.
If I hold the power button and touch on power off or power on, it works, the phone powers off/restarts!
When unlocked, the nav buttons work. But the part above the nav bar buttons doesn't work. It however, works for the above mentioned cases
It's very irritating yet funny how it isn't responding.
Is the system frozen?
No, lock and unlock works, on screen nav buttons work, restart and power off menu works!
Is the touch screen not responding?
Nope! Consider the same answer as above
Can anyone help me with this issue please?
PS: Only started facing the issue after updating to Android 7.1.1 (Yes, I did manual OTA install)
Rajakodumuri said:
Whenever I disconnect/reject a call on my Nexus 6 the phone screen doesn't respond!
I can lock the phone and use the screen swipe up to unlock it, but after unlocking it screen doesn't respond.
If I hold the power button and touch on power off or power on, it works, the phone powers off/restarts!
When unlocked, the nav buttons work. But the part above the nav bar buttons doesn't work. It however, works for the above mentioned cases
It's very irritating yet funny how it isn't responding.
Is the system frozen?
No, lock and unlock works, on screen nav buttons work, restart and power off menu works!
Is the touch screen not responding?
Nope! Consider the same answer as above
Can anyone help me with this issue please?
PS: Only started facing the issue after updating to Android 7.1.1 (Yes, I did manual OTA install)
Click to expand...
Click to collapse
Without the basic logcat there is nothing that anyone will be able to help you with. Logcats are trouble shooting 101
zelendel said:
Without the basic logcat there is nothing that anyone will be able to help you with. Logcats are trouble shooting 101
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Click to collapse
Reinstalled the same image and rooted the phone! Issue resolved
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
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Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
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Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
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Click to collapse
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
Click to expand...
Click to collapse
Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
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Click to collapse
Thanks stonedpsycho. I will have a look at it.
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Egroj85 said:
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Click to expand...
Click to collapse
disable the "jump to camera" gesture
Egroj85 said:
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Click to expand...
Click to collapse
happened to me recently probably because of wearing and tearing and i just disabled that Jump to camera feature and everything is fine now
Egroj85 said:
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Click to expand...
Click to collapse
May be because of broken kernel or u may have dropped ur device and some dust or something would have hit the power button and damaged it just try disabeling double press camera gesture and try reinstalling or reseting rom or just try to repair it in the shop
if u like this pls press that thanks button