Database Develop

[Q] Internet connection doesn't work at times

At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.
I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...

I've found that if I do not reboot my phone at least once a day I get random problems like that.

untogether said:
At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.
I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...
Click to expand...
Click to collapse
I don't reboot my phone all that often. I've never seen it lose ALL data connection capability tho...
A regular power cycle doesn't hurt tho...

Can this be the issue?
I'm experiencing the same thing, but mainly when I'm connected to 3G. My phone shows it has full bars and 3G or 4G availability but I find 60% of the time my phone has little to no data going to my phone, so none of my apps or news feeds get updated or they get updated slowly. When I'm on wifi the phone works flawlessly.
I read this article,
http://pocketnow.com/windows-phone/hack-fixes-mms-on-unlocked-samsung-wp7-handsets
One of the odder quirks of Windows Phone 7 to appear since the platform's launch has been the absence of Automatic Data Configuration for users who swap SIM chips and network-hop with their unlocked handsets.
ADC should let the phone communicate with the network it's connected to in order to retrieve all the settings it needs in order to use the network's services. Samsung defended disabling ADC by saying that its phones are intended to only be used with a specific carrier
Now I know this is talking about MMS, but does anyone think it's related to 3G connectivity from a different service provider?

i am having the same problem, it started 2 days ago after i unlocked my phone, at&t gave me the unlock code, i had to enable hot spot & de brand by loading a file, i don't have problem with WiFi just 4G, it will be fixed if i re start the phone.

problem for me with wifi+3G
Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.
I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).
One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.
M

mlekas said:
Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.
I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).
One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.
M
Click to expand...
Click to collapse
I have the EXACT same issue as you state here. The problem has existed since day one with this phone. I updated through to 8107 and the issues still exist.
So now for some interesting/good news... my dad works for a large company that has direct access to AT&T Wireless Engineers, so he got in contact with an an engineer and explained this issue as both him and I experience the same issues. The engineer was able to get a hold of a Samsung Focus S and experienced the same problems for himself. He then escalated the issue directly to Samsung who in-turn escalated this to Microsoft. Apparently Microsoft claimed the issue was theirs and they are now working on an update to rectify the problem. Samsung also apparently has some updates that they were going to push but have since held off on pushing them until Microsoft has the fix for this data issue fixed.
I've been so frustrated by these issues and the lack of information regarding them that I thought you might be interested in knowing that Samsung, Microsoft, and AT&T ARE working to get the problem resolved.

Wow! This is really great news as I am having the exact same problem. I usually just on and back off Airplane mode and that fixes it, but its a real hassle. So, the word is that Samsung is, possibly, combining all the current issues like this data, the extra settings/quirky display, and the 8107/disappearing keyboard all in to one?
matt

The AT&T engineer didn't say what was going to be included in the Samsung update, just that Samsung was holding off on releasing the update until after Microsoft supplied a fix for the data issues. Hopefully Samsung's update fixes all of the Focus S quirks (data issues, delayed keyboard sounds, quirky display/auto brightness) in one shot.

Thanks for posting this, i feel better that Microsoft & Samsung are working on fixing this issue.

Any updates/news about this specific issue? I have the exact issue with my Focus S since I got my phone

I too have been having this issue and still haven't found a solution. I hope Samsung and Microsoft come up with a solution soon because it is very irritating.
Keep this post updated

trupajay said:
I too have been having this issue and still haven't found a solution. I hope Samsung and Microsoft come up with a solution soon because it is very irritating.
Keep this post updated
Click to expand...
Click to collapse
Am I mistaken...but the majority of people posting in this thread, have the problem after installing something non standard?
8107 is not released by Samsung/AT&T, so the possibility that an associated file is not included, does exist.
Was the hotspot patch and official release, or was it intended for sideload or something?
I'm just curious. I had the luxary to have my Dell Venue Pro sent to Microsoft and examined by the Test and OEM team for WP. This was several months ago. They were able to determine I had used the force update trick to update my Device. From pieces of various emails, I was able determine the update included multiple files. The multiple files consisted of Device specific instructions and additional files needed for the that operator, in addition to the Update provided by MS.
If this is the case, forcing an update into place may indeed load the update, but it might not include other needed files.
Now, I'm not an expert, a dev or anything else important. I cannot validate that what I said is true. But, i do have the benefit of having my older device looked at by MS several months ago. This does not prove 2+2=4. But it does raise enough doubt in my mind that I won't be foruce updating my devices until alot more people get a look at this methodology and perhaps come up with some answers, or at least explanations.

Does the internet connection issue appear only after the forced 8107 update?
I had been using a Chevron-unlocked Samsung Focus S on the 7720 and had experienced no issues. Just updated to 8107 following Heathcliff74's method so I hope this issue doesn't start to plague me.
Also, has anyone had success with voluptuary's wifi internet connection sharing and interop-unlock method? I am hesitant to apply that hack exactly because of worries about issues with internet...

I'm a big chicken. I am just going to wait for AT&T to release the update. I just have this funny feeling that there's a little something extra included with the at&t update. I've done plenty of customizing over the years, but just have a feeling about this. I do wish they would step on it, though.
matt
Sent from my SGH-i937 using XDA Windows Phone 7 App

Extra as in something to block out interop unlocks (bad) or firmware updates (good)? Definitely hoping for a camera firmware upgrade.....

armodons said:
Extra as in something to block out interop unlocks (bad) or firmware updates (good)? Definitely hoping for to get a camera firmware upgrade.....
Click to expand...
Click to collapse
when I said extra, I meant a focus s specific file that might act as a customization or configuration file. I don't think a block file of any sort might be included. But I do know that at&t is proprietary enough to want a unique identifier of some sort. In Gen 1, at&t had special builds just for them, turning on or off features. I know the hd7 had a specific 'config' type file, as did the venue pro. Would I call these extra files? No. I would call them required files. Build 8107 was a single build for WP. Do you think that all phones with mango had the same needs, samex files, same configs? Or is it possible that a related file acted as a config or control.
I'm not smart enough to know for sure. My gut says...maybe. .

Same Problem
Any news on this? I am having the same issue on my Focus S

gravitynoise said:
Any news on this? I am having the same issue on my Focus S
Click to expand...
Click to collapse
We just need AT&T to release the update. That's all. Rumor is all comes with the Tango update.
matt
Sent from my SGH-i937 using XDA Windows Phone 7 App

I hope so. Thanks for the fast response

Force Enable Internet Connection Sharing

Hey, everyone.
I just bought an ATT Samsung Focus S i937 off of eBay. It was locked when I received it, so I plunked down 25 bucks and unlocked it. I'm using it on Telus and so far all is well, except for WiFi connection sharing/tethering.
When I try to enable internet sharing, I get a message saying "Connection not shared. To enable tethering on this device go to (ATT's website) or dial 611."
Basically, it sounds like I need to have an ATT tethering plan to enable this on my phone, but since I'm not an ATT customer, there's not mch I can do.
I was wondering if there is a workaround for this. Please let me know!
Thanks,
Taylor

TaylorofCanada said:
Hey, everyone.
I just bought an ATT Samsung Focus S i937 off of eBay. It was locked when I received it, so I plunked down 25 bucks and unlocked it. I'm using it on Telus and so far all is well, except for WiFi connection sharing/tethering.
When I try to enable internet sharing, I get a message saying "Connection not shared. To enable tethering on this device go to (ATT's website) or dial 611."
Basically, it sounds like I need to have an ATT tethering plan to enable this on my phone, but since I'm not an ATT customer, there's not mch I can do.
I was wondering if there is a workaround for this. Please let me know!
Thanks,
Taylor
Click to expand...
Click to collapse
firstly DO NOT INSTALL THE SAMSUNG UPDATE!! and if updating the OSan have it unlocked already read This Website and use the relock prevent + edit your hosts file
Absolutely back up your device at every stage using This Guide
So follow these steps
unlock the device Here follow the instructions which includes installing the diagnostic tool and install XAP deployer or XAP handler Here or Here With the XAP file deployer in the WP7 SDK
Then install WP7 Root Tools Here
Then install WP Bazaar market Here
Open Root Tools, and give Bazaar higher level privileges
Find WinTT on the Bazaar market and install it
Open Root Tools, and give WinTT higher level privileges
you may need to restart to get WinTT working
go through WinTT and turn on ICS
Done

Wow thanks.
That's very complete. One questions though... I didn't mention this, but I am a registered WP7 dev and can unlock this device using my dev access. Can I load any of the XAPs directly instead of having to crack my phone?
Thanks,
Taylor

Yeah, you have limited access to installing xaps, but you will still need to interop unlock and use root tools to give higher level access to WinTT, so your best starting from scratch,
Sent from my SGH-i937 using XDA Windows Phone 7 App

Unable to understand the process
I have purchased an Samsung Focus S i937 locked to AT&T. I have purchased an unlock code and have successfully unlocked my phone. Im also unable to use the Internet Sharing feature of my phone. Firstly, I am not a technical guy hence im unable to understand the process stated by you. Secondly, I wanted to find out that does following the process given by you, expose my device to get BRICKED as I am able to understand that involved a JAIL BREAK of the device. Does it have any other side effects.? Like effecting the radio signals or any other such problem.
Thanks

abhijeetmohan06 said:
I have purchased an Samsung Focus S i937 locked to AT&T. I have purchased an unlock code and have successfully unlocked my phone. Im also unable to use the Internet Sharing feature of my phone. Firstly, I am not a technical guy hence im unable to understand the process stated by you. Secondly, I wanted to find out that does following the process given by you, expose my device to get BRICKED as I am able to understand that involved a JAIL BREAK of the device. Does it have any other side effects.? Like effecting the radio signals or any other such problem.
Thanks
Click to expand...
Click to collapse
ok, first things first.
You won't brick your device, at worst a hardrest all remove all changes you can do, our device, the focus S, isn't fully unlocked, so there are limitations to the amount of damage you can do by arseing it up. With that behind us you have to learn what you are about to do, there isn't a simple way.
So, start by knowing these basics, then read through the guide, any bits you don't understand feel free to ask.
1, AT&T locked your internet connection sharing, so you must re enable that
2, To enable ICS, you must make changes to the registry
3, Microsoft locked you out of making changes to the registry, so you must gain access to do it
4, AT&T left a security hole allowing us to make changes to allow us to change things like registry
5, using that hole we can install software that will give us more access, that software can then allow us to remove the AT&T lock on ics
These things you must do, there is no magic answer, there has been some short cuts made but this in some cases has had a negative effect, such as losing 3g, doing as I said will not have any effect on your signal or anything else
Sent from my Samsung Focus S using XDA Windows Phone 7 App

Have you guys noticed any of the following....
issues after the above procedures were applied (a big thanks to all the brainiacs who know how to hack this stuff):
Slowed Internet Connection
Lower Strength of GPS Signal
Less accuracy and trouble sometime finding location
Less accuracy while using maps because of the above statement
Not complaining, just curious. Thanks to all.:good:

7carisfast said:
issues after the above procedures were applied (a big thanks to all the brainiacs who know how to hack this stuff):
Slowed Internet Connection
Lower Strength of GPS Signal
Less accuracy and trouble sometime finding location
Less accuracy while using maps because of the above statement
Not complaining, just curious. Thanks to all.:good:
Click to expand...
Click to collapse
theres nothing in the code that should have done that, the XML import only fiddles with interop unlock
im not 100% sure what WTT changes but I know the entries it should be fiddling with and shouldnt make any difference, although its been suggested the ICS code does mess with the 3G signal ive not heard anything at all to suggest that it effects GPS as well.
See This Thread for details, ive copied the relevant bits here but all thanks should go to those on the original thread
Option 1
---- 11.3. If your device is not locked to a specific operator, you can use the Samsung Network Profile app (for 1st generation) or Wireless Manager (for 2nd generation)
-------- 11.3.1. Uninstall the Samsung Network Profile / Wireless Manager app.
-------- 11.3.2. Download and install the latest version of the Samsung Network Profile / Wireless Manager app from the Marketplace.
-------- 11.3.3. Open the Samsung Network Profile / Wireless Manager app.
-------- 11.3.4. Select a different Network Operator.
-------- 11.3.5. Now Select your own Network Operator again.
-------- 11.3.6. Exit the Network Profile / Wireless Manager app.
Option 2
Resolve Samsung connection problems
A lot of Samsung owners have complained here about connection problems. They blamed Interop Unlock, but apparently this has more to do with enabling "Internet Connection Sharing" than with "Interop Unlock". You should be able to recover the connection, apply this:
1. Start Diagnosis App> *#32489# ***DOES NOT WORK ON i937***
2. Tap "Back" 2 times to go back to Phone Control
3. Choose: [7] Network Control
4. Choose: [1] GFC
5. Choose: [3] Setting Cancellation
Wait for it to say success, then reboot.
GPS is a completely passive function, I don't have a problem with this, HSDPA may have issues for reasons unknown but using this method doesn't effect mine, perhaps its carrier specific..

dazza9075 said:
theres nothing in the code that should have done that, the XML import only fiddles with interop unlock
im not 100% sure what WTT changes but I know the entries it should be fiddling with and shouldnt make any difference, although its been suggested the ICS code does mess with the 3G signal ive not heard anything at all to suggest that it effects GPS as well.
See This Thread for details, ive copied the relevant bits here but all thanks should go to those on the original thread
Option 1
---- 11.3. If your device is not locked to a specific operator, you can use the Samsung Network Profile app (for 1st generation) or Wireless Manager (for 2nd generation)
-------- 11.3.1. Uninstall the Samsung Network Profile / Wireless Manager app.
-------- 11.3.2. Download and install the latest version of the Samsung Network Profile / Wireless Manager app from the Marketplace.
-------- 11.3.3. Open the Samsung Network Profile / Wireless Manager app.
-------- 11.3.4. Select a different Network Operator.
-------- 11.3.5. Now Select your own Network Operator again.
-------- 11.3.6. Exit the Network Profile / Wireless Manager app.
Option 2
Resolve Samsung connection problems
A lot of Samsung owners have complained here about connection problems. They blamed Interop Unlock, but apparently this has more to do with enabling "Internet Connection Sharing" than with "Interop Unlock". You should be able to recover the connection, apply this:
1. Start Diagnosis App> *#32489#
2. Tap "Back" 2 times to go back to Phone Control
3. Choose: [7] Network Control
4. Choose: [1] GFC
5. Choose: [3] Setting Cancellation
Wait for it to say success, then reboot.
GPS is a completely passive function, I don't have a problem with this, HSDPA may have issues for reasons unknown but using this method doesn't effect mine, perhaps its carrier specific..
Click to expand...
Click to collapse
Thanks for the info. I'll see if it helps. Just as FYI, the code *#32489# does not appear to work on the i937.

7carisfast said:
Thanks for the info. I'll see if it helps. Just as FYI, the code *#32489# does not appear to work on the i937.
Click to expand...
Click to collapse
indeed, so it would seem, many of the diagnostic codes have been disabled which is a pain, even the ones that are left don't always do what you expect them to do

8773 update
dazza9075 said:
firstly DO NOT INSTALL THE SAMSUNG UPDATE!! and if updating the OSan have it unlocked already read This Website and use the relock prevent + edit your hosts file
Absolutely back up your device at every stage using This Guide
So follow these steps
unlock the device Here follow the instructions which includes installing the diagnostic tool and install XAP deployer or XAP handler Here or Here With the XAP file deployer in the WP7 SDK
Then install WP7 Root Tools Here
Then install WP Bazaar market Here
Open Root Tools, and give Bazaar higher level privileges
Find WinTT on the Bazaar market and install it
Open Root Tools, and give WinTT higher level privileges
you may need to restart to get WinTT working
go through WinTT and turn on ICS
Done
Click to expand...
Click to collapse
What if I have already updated to version 7.10.8773.98, is there any other possible way? I don't need any other features. Thanks in advance.

If you have updated the OS and NOT the samsung firmware then reapply the windows break interop unlock, be sure to keep it off the inernet by disabling all coms and then apply the relock prevent xap. if you have applied the Samsung firmware and didn't have it already unlocked or you didn't have a back up, your screwed
Sent from my Samsung Focus S using XDA Windows Phone 7 App

dazza9075 said:
If you have updated the OS and NOT the samsung firmware then reapply the windows break interop unlock, be sure to keep it off the inernet by disabling all coms and then apply the relock prevent xap. if you have applied the Samsung firmware and didn't have it already unlocked or you didn't have a back up, your screwed
Sent from my Samsung Focus S using XDA Windows Phone 7 App
Click to expand...
Click to collapse
First of all I just want to say thanks that you're trying to help me, but I just didn't understand many things u said, I'm not really into technical stuff, but I'll tell you what info I have, in hope of u helping me better.
I don't live in the US and I bought the phone from ebay and it was unlocked and it works perfectly over 2 carriers here in my country, and I have never encountered any problems with it except for the internet sharing feature.
And about 3 months ago the phone notified my to a system upgrade from version 7.10.7740 to version 7.10.8107 then immediatly to version 7.10.8773.98. now I'm guessing these are OS firmwares not samsung software.
but I've noticed something, when I setup my phone for the first time I used a US hotmail account but before I connect to the internet the ICS feature worked, but once I signed in it gave me the dial 611 or go to att.com/mywireless message.
So I am guessing if I restore the device and sign in with a non US hotmail account may result in the feature to be unlocked. The only thing keeping me from trying this because I'll have to redownload all my apps again and reorganize my contacts again. if there's a way to avoid that or someone has tried it please do tell.
Again thanks for your reply.

kholio88 said:
First of all I just want to say thanks that you're trying to help me, but I just didn't understand many things u said, I'm not really into technical stuff, but I'll tell you what info I have, in hope of u helping me better.
I don't live in the US and I bought the phone from ebay and it was unlocked and it works perfectly over 2 carriers here in my country, and I have never encountered any problems with it except for the internet sharing feature.
And about 3 months ago the phone notified my to a system upgrade from version 7.10.7740 to version 7.10.8107 then immediatly to version 7.10.8773.98. now I'm guessing these are OS firmwares not samsung software.
but I've noticed something, when I setup my phone for the first time I used a US hotmail account but before I connect to the internet the ICS feature worked, but once I signed in it gave me the dial 611 or go to att.com/mywireless message.
So I am guessing if I restore the device and sign in with a non US hotmail account may result in the feature to be unlocked. The only thing keeping me from trying this because I'll have to redownload all my apps again and reorganize my contacts again. if there's a way to avoid that or someone has tried it please do tell.
Again thanks for your reply.
Click to expand...
Click to collapse
ok, no problem
can you go to your device settings, in the about section can you tell me your OS version and your firmware version

Samsung Firware Update
dazza9075 said:
ok, no problem
can you go to your device settings, in the about section can you tell me your OS version and your firmware version
Click to expand...
Click to collapse
Dazza,
Kudos for your help as you personally worked with me through this information. Not sure the Samsung update is a concern as I'm running fw2103.11.10.1 and everything works great.
Thanks again.

dazza9075 said:
ok, no problem
can you go to your device settings, in the about section can you tell me your OS version and your firmware version
Click to expand...
Click to collapse
OS version: 7.10.8773.98
Firmware version: 2103.12.05.2

kholio88 said:
OS version: 7.10.8773.98
Firmware version: 2103.12.05.2
Click to expand...
Click to collapse
im afraid to say your firmware is locked,
2103.11.10.1 is unlock-able, im pretty sure anything from xxxx.12.xx.x upwards is locked down solid
I don't suppose you made a backup? if you haven't then there is nothing you can do
the Samsung firmware update was released as a separate update at the same time as the tango 8773 build, it tried to install on mine after the 8773 build

Found a solution =D
dazza9075 said:
im afraid to say your firmware is locked,
2103.11.10.1 is unlock-able, im pretty sure anything from xxxx.12.xx.x upwards is locked down solid
I don't suppose you made a backup? if you haven't then there is nothing you can do
the Samsung firmware update was released as a separate update at the same time as the tango 8773 build, it tried to install on mine after the 8773 build
Click to expand...
Click to collapse
I'm really sorry for the late reply, was busy at work. but during that time I might have found a "Glitch" or a workaround to enable it and I have tested it many times and it works.
Well there are two ways:
1st one which is a sure thing:
1) Turn off the phone, then turn on again.
2) Once the phone is turned on, immediately go to settings>internet sharing and turn it on and BOOM there you go :laugh:
* I have tried this method over a dozen times and it works every single time
** The point here is that you have to enable it immediately after the phone is turned on, I think it happens because the phone doesn't have enough time to send the info. to the servers to know that it's not enabled by default.
2nd one which was succesful over 75% of the time:
1) Go to Settings>cellular>Turn Off, Wait like 5-10 seconds and turn on again.
2) Go to Internet sharing> Turn on, and enjoy :fingers-crossed:
***I don't know why do they work or how, may be it's a Glitch like I said before but the point is they do work
I hope that I've helped someone out there and Thanks to everyone who tried to help me

kholio88 said:
I'm really sorry for the late reply, was busy at work. but during that time I might have found a "Glitch" or a workaround to enable it and I have tested it many times and it works.
Well there are two ways:
1st one which is a sure thing:
1) Turn off the phone, then turn on again.
2) Once the phone is turned on, immediately go to settings>internet sharing and turn it on and BOOM there you go :laugh:
* I have tried this method over a dozen times and it works every single time
** The point here is that you have to enable it immediately after the phone is turned on, I think it happens because the phone doesn't have enough time to send the info. to the servers to know that it's not enabled by default.
2nd one which was succesful over 75% of the time:
1) Go to Settings>cellular>Turn Off, Wait like 5-10 seconds and turn on again.
2) Go to Internet sharing> Turn on, and enjoy :fingers-crossed:
***I don't know why do they work or how, may be it's a Glitch like I said before but the point is they do work
I hope that I've helped someone out there and Thanks to everyone who tried to help me
Click to expand...
Click to collapse
nice find, ICS is disabled locally only, it doesn't have anything to send, the only thing I can think of that makes sense is that the service hasn't been initialised and doesn't call the reg entries that disables ICS, by turning it on manually ASAP it perhaps catches it out. if you enable it, then disable it, can you still enable it again in that session or do you need to restart?

dazza9075 said:
nice find, ICS is disabled locally only, it doesn't have anything to send, the only thing I can think of that makes sense is that the service hasn't been initialised and doesn't call the reg entries that disables ICS, by turning it on manually ASAP it perhaps catches it out. if you enable it, then disable it, can you still enable it again in that session or do you need to restart?
Click to expand...
Click to collapse
Well I tried that, but there is no definite answer to it, sometimes I turn it on and off on and off many times without needing to restart and throughout the whole day, and sometimes it works once and doesn't at the second try. So it all comes down to luck, but still better than nothing
Now the thing is I'm afraid that when the 7.8 update comes, they would fix this glitch =D Haha.

Problem accessing Youtube and Play Store

Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!

Prerna said:
Hi, I desperately need some support as my device refuses to sign in in both Youtube and Play Store. I'm therefore unable to use both these apps. An error message keeps saying I'm offline and proposes to retry, but it simply never works whatever I do.
Issue has been going on since many weeks; I googles and tried many suggestions without any success.
Before I do a hard reset, has anyone an idea what this can be?
The amazing part is that my daughter's tab (Galaxy S2) is also having the same issue since some time! She has her own google account. What the heck is going on?
Thanks!
Click to expand...
Click to collapse
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps usning another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acees with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..

DroidHackeR said:
This may be an bug in the updated version of google play store or YouTube..Have you tried to sign in specific apps using another google account you have..Also try to clear cached data of phone as well as clear data of those apps* you can also uninstall updates of those apps and force stop or disable them and after enabling again try to access*..Also might be network related issue sometimes weaken network shows such type of errors..Try to acces with high speed wifi or data with maximum signal..Even if problem exist then simply reset is last option for you..
Click to expand...
Click to collapse
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.

Prerna said:
Hi, I tried most of the solutions you're are mentioning, without any success. What I find interesting is what you wrote about weak network. I cancelled my cable connection at home some time back and using instead a 4G modem. Could that really be the culprit, knowing the coverage is medium? It sounds to me strange that such possibility exists, also I often go out and have full 4G network for hours sometimes and still it doesn't work. Interestingly enough, every about once per month it suddenly works, and I'm able to update my apps and also access my account in Youtube. It'll work for 2-3 days, until it's again the same bad. Really boring and would love to understand this issue better so as to possibly fix it. Thank you.
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Click to collapse
1)It's possible sometimes your networks proxy enforce your google id not to be sign in into specific apps you have mentioned and yes sometimes low network coverage also causes the issues like offline or sign in errors like please check network connection due wireless functionality limitations
2)I am curious about one thing if you have tried almost all the solutions found on google as well as your own, is it that much impossible for you to make backup of your current imp data and give a try to hard reset?? If i am not wrong, please give it a try because sometimes software glitches also causes the app crashes or network errors
3) Next thing sometimes your stock software gets corrupted due to some fatal malwares so many system apps as well as third party apps pretended to show errors like unfortunately process is stopped also some network related issue, so one solution you can try is to re-apply or update your current stock firmware..i.e. if update is unavailable you can fresh install same firmware version again on your phone which most of the times resolves the issue
4) As i mentioned in my first post you should give a try to any high speed mobile network like LTE or 5ghz band Wi-Fi which gives constant access to internet connection which probably help you to figure out exact issue i.e. with modems or connection your using or with your device itseld due to corrupted software
5)Please mention your device model no,country,your mobile network provider information so that it would be easy to figure out your issue

Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.

Prerna said:
Thank you. Yes, a hard reset could solve it although I'd like to avoid it if possible. I will try ASAP on a solid wifi and see. I forgot to mention an important point: my daughter's tablet (Galaxy S2 pro) has got the same issue, and it started near about the same time like it did to me. She has her own Google ID, and she uses a different set of apps. Will report whenever I can test on a wifi.
My mobile provider is Salt Mobile here in Switzerland, and my Note 5 is a generic one bought in UAE. I run Dr. Ketan rom of about 8 months ago.
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1)Ohhhk now i got, i assume you might be using Indian Variant with indian mobile network providers as per your username 'prerna'
so your device might be factory unlocked SM-N920C
2)So you should try on any faster network provider or incase wifi to check if problem is due to weak singal strength or specific with your device software integration
3) And i think you should give a try to dr.ketan's nougat rom which is based on latest nougat firmware which will might help you to overcome your issue as new base,new kernel will help you to get stable connectivity
4)If your running dr.ketans MM 6.0.1 based rom then download latest N5 nougat rom to flash
5)I know u might not new in flashing custom roms ad your running a custom one only from 8 months but once again be sure to enable 'oem unlocking' and 'usb debugging' options from developers option before flashing latest twrp version(Don't worry u can flash dr.ketans rom using any 3.0 twrp version ur running now but if latest version with stability and improvements available for your device then you can install it as per your requirement) if your running old one or before flashing nougat based N5 rom by dr.ketan

WiFi calling (UK)

Just read that Three is discontinuing it's WiFi calling app as most phones have this as standard now. I have no reception in my flat so this has been a lifesaver. I have figured out how to activate the volte and WiFi calling toggles but only the volte seems to work (I get an icon when on 4g). Has anyone been able to get this to work on any UK network?

Eggstones said:
Just read that Three is discontinuing it's WiFi calling app as most phones have this as standard now. I have no reception in my flat so this has been a lifesaver. I have figured out how to activate the volte and WiFi calling toggles but only the volte seems to work (I get an icon when on 4g). Has anyone been able to get this to work on any UK network?
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https://forum.xda-developers.com/oneplus-3t/help/los-16-0-uk-native-wifi-calling-t3925743
Any LOS/Based ROM should work.

Thanks. I had a look on the other thread and couldn't see WiFi calling as an option despite being able to toggle it on. Can't remember what code I used.

Eggstones said:
Thanks. I had a look on the other thread and couldn't see WiFi calling as an option despite being able to toggle it on. Can't remember what code I used.
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If it doesn't show as 'Provisioned' under the *#*#4636#*#* menu, it's not available. You're using OOS, right? I'm not sure there's any method to force the issue. Maybe a Magisk module?
Or start using Custom ROMs?

Dirk said:
If it doesn't show as 'Provisioned' under the *#*#4636#*#* menu, it's not available. You're using OOS, right? I'm not sure there's any method to force the issue. Maybe a Magisk module?
Or start using Custom ROMs?
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Click to collapse
I'm using OOS Oreo. I'm trying to remember what I did to get the toggles under sim preferences. Before then I didn't even have the toggles
Is this operator dependent or phone software. No idea how to add a module but should be able to figure that out.

Eggstones said:
I'm using OOS Oreo. I'm trying to remember what I did to get the toggles under sim preferences. Before then I didn't even have the toggles
Is this operator dependent or phone software. No idea how to add a module but should be able to figure that out.
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Adding the Toggles to Settings is the easy bit. It doesn't mean a thing as far as getting the functions working though. The ROM, and specifically the telephony parts of it, need to have all the necessary code added. We know that 3 can add the bits needed on phones where they have control over the software updates. Otherwise it's down to the Manufacturer/ROM.
You never know, OOS Pie might have this working natively. You could ask in the Community Beta thread to see if anyone there has any idea. Or wait a while longer until OOS Pie is in Stable channel. (I assume you don't want to try the Community Beta?)

Dirk said:
Adding the Toggles to Settings is the easy bit. It doesn't mean a thing as far as getting the functions working though. The ROM, and specifically the telephony parts of it, need to have all the necessary code added. We know that 3 can add the bits needed on phones where they have control over the software updates. Otherwise it's down to the Manufacturer/ROM.
You never know, OOS Pie might have this working natively. You could ask in the Community Beta thread to see if anyone there has any idea. Or wait a while longer until OOS Pie is in Stable channel. (I assume you don't want to try the Community Beta?)
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I might download it when I get back from my holiday. Don't want to mess with my phone when traveling.
I'm very much a novice when it comes to ROMs etc.

Downloaded the community build but no joy. No sign of wifi calling working.

Eggstones said:
Downloaded the community build but no joy. No sign of wifi calling working.
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I'm not surprised. I doubt it's high on their list of priorities. Especially as a lot of this stuff is carrier specific. They probably expect the carriers themselves to add the necessary modifications before the units get into the hands of customers, which is what happens most of the time. Except, Oneplus phones are usually bought off contract as nobody here offers them with contracts.

Eggstones said:
Thanks. I had a look on the other thread and couldn't see WiFi calling as an option despite being able to toggle it on. Can't remember what code I used.
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The provision toggle shows up now when I am back in the UK. Might try to install lineage to see if it helps.

Did you end up getting this to work on lineage? I'm having the same problem and the three in touch app has just stopped working for me.
This is on a op3 (not t)

welshyoot said:
Did you end up getting this to work on lineage? I'm having the same problem and the three in touch app has just stopped working for me.
This is on a op3 (not t)
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Haven't gotten around rooting and installing it. I have volte in most of the flat so the phone kinds works at home.

Fair enough, thanks for the reply. If I end up getting it working I'll report back

Tried to figure out how to instal lineage on my phone but I got stranded after installing ADB on my laptop. My problem is that most of the guides assumes that you know what you are doing in minute detail and therefore leave out quite a lot of steps. It also seems like you will lose all your data which means you need to back it up and to back it up you need to root the device which whips the data... Installing twrp seems also to wipe your data which is a bummer as you need that to do the backup of your phone.
As you can see I'm damned if I do and damned if I don't

Tried today to install lineage and I cannot say I'm impressed with the various guides I found. The lineage os wiki page omitted various steps such as which entry you needed to edit in the environment variables. There are several to choose from. Nor did it not mention that you need to enable unlocking the bootloader. Had to Google that to figure out how to get around that error
Installing twrp didn't work as it didn't recognise the file. Tried three different workarounds that didn't work. (File extension, dropping the twrp image onto the command window after typing the fastboot flash recovery line and moving the image to the desktop and the ADB folder.
Why do the people who write these guides assume you have extensive knowledge of installing ROMs instead of including all necessary steps. Needless to say, I failed to install lineage.
Rant over.

welshyoot said:
Fair enough, thanks for the reply. If I end up getting it working I'll report back
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Any success? I have finally got lineage 16 on my phone but not been able to get WiFi calling working

No, ended up getting a new phone unfortunately.

Strange Network Data Issue

Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.

gazm1990 said:
Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
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Never heard/seen of this before. Are you on the latest rom update?

nabbed said:
Never heard/seen of this before. Are you on the latest rom update?
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Click to collapse
Thanks for the reply. No it's not something I've experienced before either, it doesn't affect WiFi just mobile data. I can't even spot a pattern or a trigger as to why it does it, it just seems really random.
I am currently on version 3.0 of the software which it says is the latest version.
It's so annoying because I am happy with this phone but this is driving me nuts because I can't even make or receive calls when it happens

gazm1990 said:
Thanks for the reply. No it's not something I've experienced before either, it doesn't affect WiFi just mobile data. I can't even spot a pattern or a trigger as to why it does it, it just seems really random.
I am currently on version 3.0 of the software which it says is the latest version.
It's so annoying because I am happy with this phone but this is driving me nuts because I can't even make or receive calls when it happens
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I think 3.0 is the version of the update software.
The version of the rom can be found in Settings/System/About. It should be something like 1.11 or 1.15 (latest US version.) 2.09 if it's global version.
Now, just a wild idea here: the back of the phone is metal so the only way radio can transmit is through the screen or two metallic antenna bands at the top and bottom sides of the phone. Are you by any chance putting the phone screen down on something metallic?
Also, just to make sure that it isn't some rogue app that is doing this, you could try using the phone in Safe mode, which temporarily disables all installed apps - hold down power button until Restart button appears, hold down Restart button until it asks if you want to reboot into safe mode.

gazm1990 said:
Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
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Click to collapse
This has me a bit worried, I'm looking at buying one of these and I too am a delivery driver. Where are you located? Maybe something unique to that area? Also what network. I use Red Pocket Mobile (a MVNO reseller) so I can switch to any of the main carriers of tower usage. Currently using their At&t. Could maybe be an issue with APN settings. If you didn't enter any, you may want to google them and try entering in one manually.

nabbed said:
I think 3.0 is the version of the update software.
The version of the rom can be found in Settings/System/About. It should be something like 1.11 or 1.15 (latest US version.) 2.09 if it's global version.
Now, just a wild idea here: the back of the phone is metal so the only way radio can transmit is through the screen or two metallic antenna bands at the top and bottom sides of the phone. Are you by any chance putting the phone screen down on something metallic?
Also, just to make sure that it isn't some rogue app that is doing this, you could try using the phone in Safe mode, which temporarily disables all installed apps - hold down power button until Restart button appears, hold down Restart button until it asks if you want to reboot into safe mode.
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Click to collapse
Apologies, yes it's the global version 2.09.
Well the phone is in a car phone holder made of plastic when the problem occurs so it shouldn't be that causing it, it also doesn't affect any other phone I've had.
Many thanks for the suggestion of a rogue app, I'll do a factory reset and just install the basic apps I need for work and see if that does the trick ?

benjmiester said:
This has me a bit worried, I'm looking at buying one of these and I too am a delivery driver. Where are you located? Maybe something unique to that area? Also what network. I use Red Pocket Mobile (a MVNO reseller) so I can switch to any of the main carriers of tower usage. Currently using their At&t. Could maybe be an issue with APN settings. If you didn't enter any, you may want to google them and try entering in one manually.
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Click to collapse
Hi, I'm located in the UK and I use the EE network in SIM 1 and Vodafone in SIM 2.
Yes if could be an APN issue as when I put my Sims in the phone they text me saying that they couldn't send the APN settings remotely and I'd have to input them myself, but the settings were already there. I'll try deleting the ones that are there and input them manually.
I think this phone doesn't play very well with the networks here in the UK generally as whenever I have voLTE activated on the phone, all incoming calls show up as unknown callers. I've seen reports of this happening on several UK networks so looks like it might just be that the phone isn't optimized for the UK networks

I have same one .. u solved ut?

I have red magic 6pro and I am seeing exactly this behaviour!! Very frustrating. How to fix this.

I just i stalled the chinese version with android 11 and get way better signal, but is bloatware city and struggling to uninstall gapps. I hesitated before to install chinese version but is something I should have done long time ago.