Telstra VoLTE not working on Nokia 8 (TA-1012) - Nokia 8 Questions & Answers

Hi there,
I have a Nokia 8 (TA-1012), which I bought at Harvey Norman in Australia. It is not parallel-imported becuase Harvey Norman got it from the local distributor. It currently runs Android 8.1.0 with the June security patch.
Telstra VoLTE does not work on my phone. The 'Enhanced 4G LTE Mode' toggle does not exist in my settings. The *#*#4636#*#* menu shows the IMS status is 'IMS not registered'.
I went to the Telstra shop on Bourke Street in Melbourne (a big store) and they checked my account. They could see that it was enabled in their systems. They also said people had reported that some phones with non-Telstra firmware had been getting VoLTE. Do note that Telstra does not stock the Nokia 8, so there is no 'Telstra firmware' for it.
What else do I need to do to get VoLTE working on my Nokia 8? Or does HMD Global need to do a 'carrier-update'?
Kind regards,
Matt

Related

Someone has managed to enable the VoLTE in Italy (specifically with TIM)?

Hi, I recently purchased a Nokia 8 on Amazon (Italy, unlocked, TA-1004 EU6) and I am on the latest build (00WW_4_390). My carrier is TIM.
In the network settings I don't have the enhanced LTE toggle for HD Audio on call. Like someone else, if I search it in the settings, it appears among the results, but refers to the menu without its voice. In the hidden menu (*#*#4636#*#*) provisioning VoLTE is enabled and both data and voice are indicated on the LTE network.
Among the options of my SIM I have enabled the service "TIM Voce 4G" (aka "TIM Voice 4G"). So on my line the VoLTE is enabled and the Nokia 8 fully supports it.
I know that the carrier must also support the specific device, so I ask: someone in Italy managed to activate it? If yes with TIM or other carriers?
I did the initial setup of my Nokia 8 without the SIM for the issue of the alleged block of updates from the carriers (I don't think that things are like that and I explained why in the appropriate topic) and I wouldn't want this to affect the correct configuration of some carrier services.
Hello everyone.
As you know from the post above, I have a problem with enabling VoLTE on my Nokia 8.
Until a few days ago I found myself with a smartphone with full support hardware and software at VoLTE and with the relevant option active on my SIM, but my carrier (TIM) hadn't enabled the Nokia 8 to use this technology on its own network.
Now TIM has enabled the Nokia 3, 5 and 8 at VoLTE, but the option to activate HD calls continues to be inaccessible.
I also tried to subscribe to the beta program, but the situation is the same with both Android 8.0 and Android 8.1 (january security patches on both).
TIM has also reset the network, but they say they have no problem. On my Nokia I also reset the network options, as well as move the sim on the second slot, without success.
Are you aware of any way to force the display of that item? Once I remember that on Nexus 6P it was enough to disable VoLTE provisioning and disconnect from the network, or something similar.
Thank you all and sorry for the double post.

WiFi Calling (EE UK) -> Phone Purchased Indirectly.

Hello Friends,
Having Googled Up & Down accross the Interwebs, I am frankly Stumped.
The UK Mobile Network EE offers the P8 Lite (2017 Model) (PRA-LX1) with Wifi calling directly.
Until recently they had web posts saying this phone is WiFi Calling compatible whether purchased from EE or indirectly.
However this is not the case. My Version was purchased unlocked, from Carphone Warehouse UK.
I have force updated the firmware to PRA-LX1C432B191.
I cannot get the Wifi Calling option to Display (Or VOLTE)
However B191 firmware is supposed to support VOLTE & WiFi Calling.
Suspect either some custom apps or configurations exist on the EE provided phone that is not on My handset.
I am Happy to root, Mod, Unlock and try to enable this option.
Where do I start looking? Could you tell me where I can find the right firmware,
or mods, hacks or changes to enable this feature?
Why would the EE shipped phone have wifi calling but the unbranded unlocked version not?
It is the very highly strange situation.
Cheers friends, looking forward to your insights and suggestions.
WiFi calling may need to be enabled on your account by EE tech support, this used to be the case a few years back when I was a tech support agent for them.
Confirmed, wificalling is enabled on my account,
They also did a network refresh on my account.
Still cant see the option.
*bump* anyone can help me enable wifi calling feature on this device?
the rom should support it
I'm in a similar situation, although I am still stock at LX1C432B115. Can I ask how you force updated to 191?
I had a look at an EE handset and that had the build PRA-LX1C440B163 and the wifi calling menu items were visible. I had wondered whether flashing that (or the latest ee build C44?) onto the phone was possible\the easiest way to get it working.

WiFi Calling

Has anyone going WiFi calling working on your Nokia 7 plus? I'm on Vodafone in the UK but have also tried an ID SIM.
I have got WiFi calling enabled by Vodafone but the option doesn't appear in the phone. I'm moving to a house with no signal so this will be pretty essential.
Any ideas?
I'm on a TA-1055 with the July patch.
Wifi calling and Volte work on BT Mobile and I suspect EE.
Vodafone seem to only allow devices purchased from them with their firmware on and I don't think they do a Nokia 7 Plus therefore it doesn't work.
Ollie2 said:
Wifi calling and Volte work on BT Mobile and I suspect EE.
Vodafone seem to only allow devices purchased from them with their firmware on and I don't think they do a Nokia 7 Plus therefore it doesn't work.
Click to expand...
Click to collapse
Thanks @Ollie2. I have called Vodafone several times and they've always directed me to their page which lists the approved phones (Nokia 7 plus isn't one!).
I've logged a complaint as deliberately turning the function off if you haven't bought the phone from them seems to be anti-competetive and, frankly, a bad business model. I'll be leaving them for EE as soon as my contract ends.
The whole wifi calling and Volte situation on Android is a complete mess. I think the blame lies with both networks and the manufacturers.
Since Android 6 there has been a mechanism to add the correct details for Volte and Wifi calling to work without having to have a custom firmware for each network but lots choose not to utilise it.
With security updates being releases by the manufacturers having to wait for the networks to change a test their firmware seems ridiculous and networks and manufacturers should work to a standard that just works. That said I imagine that is easier said than done.
EE seem to be better than the rest but they're not perfect either.

VoLTE and Wifi Calling support

Would like to know if these features are supported for the major US carriers. That's the only thing holding me back from pre-ordering.
gordec said:
Would like to know if these features are supported for the major US carriers. That's the only thing holding me back from pre-ordering.
Click to expand...
Click to collapse
I know U.S. T-Mobile supported the XZ3 for VoLTE, which was the FIRST Sony unlocked phone it did that for. Your best bet to find out is prob to go check out other like 2019 or 2020 unlocked phones that people have VERIFIED to offer both on AT&T as well. But if that's an issue, then you may wanna consider T-Mobile then. I noticed on the XZ3 that in Call Settings there no longer was the option to turn VoLTE on or off, but during calls it REMAINED in 4G LTE (vs. just 4G), thereby proving VoLTE was in fact enabled.
The US Xperia 1 supported voLTE on T-Mobile, but not WiFi calling. So I'm assuming the mark II would at least do voLTE on T-Mobile. Not sure about the other carriers, but I feel like it would have to since carriers like Verizon are starting to not allowing non voLTE devices to be activated. And the mark II is supposed to work on Verizon.
Easy way to get WiFi calling in the US
https://forum.xda-developers.com/xperia-1/how-to/easy-to-wifi-calling-t4100229
Scorpiusest said:
https://forum.xda-developers.com/xperia-1/how-to/easy-to-wifi-calling-t4100229
Click to expand...
Click to collapse
How is this a solution? Switching carriers lol
I want to preorder, but really need WiFi calling. Going to wait until regular users start to receive theirs. Right now with Xfinity Mobile we are paying about $30 per month for 5 lines. The service is as good as when we were Verizon postpaid. Not willing to switch just for this phone.
Anyone in the UK on O2 get it?
Rodders_28 said:
Anyone in the UK on O2 get it?
Click to expand...
Click to collapse
Yup, got both (see attached)
I have none of those settings there.
I also don't get 4g+ don't know if that's related?
I get 4g+ if I put the missus Vodafone sim in.
Rodders_28 said:
I have none of those settings there.
Click to expand...
Click to collapse
I should have mentioned also that I'm actually on the "Customized UK" firmware opposed to the "O2 UK Pay Monthly firmware" but I had WiFi calling for sure prior to this
So my Xperia 1 ii arrived today, I'm finishing-up set-up. This is the US model, which I'm using with ATT. The deep dive *#*#7378423#*#* on the software info page states: "Current modem config: VoLTE-ATT "
But have yet to find any configuration for VoLTE or Wi-Fi calling. I'll try a call with one of the other lines in my family, who have ATT branded newish phones, to see if it "sounds" like an HD Voice call (there's not notification bar indicator of HD call, right?).
Update: Tried the other *#*#4636#*#* and the options under Phone Info are all grayed out (sigh)
JamesMiami said:
So my Xperia 1 ii arrived today, I'm finishing-up set-up. This is the US model, which I'm using with ATT. The deep dive *#*#7378423#*#* on the software info page states: "Current modem config: VoLTE-ATT "
But have yet to find any configuration for VoLTE or Wi-Fi calling. I'll try a call with one of the other lines in my family, who have ATT branded newish phones, to see if it "sounds" like an HD Voice call (there's not notification bar indicator of HD call, right?).
Update: Tried the other *#*#4636#*#* and the options under Phone Info are all grayed out (sigh)
Click to expand...
Click to collapse
You have to call ATT to whitelist your new IMEI for VoLTE provisioning. Then you need to make sure a new sim that supports VoLTE. This is what they told me but I'm missing the new sim, going to get one tomorrow
Thank you.,I'll give that a try. My SIM is the supposedly latest, about 2 years old, i. e. "A compatible SIM or eSIM card will display 25, 26, 27, or 28 in the ninth and tenth digits spots." Is there a newer SIM for ATT?
So had the following chat with ATT tech support:
"... Calista : To confirm, was the device purchased through AT&T?
Me : No, this is an unlocked phone, US model of Sony Xperia 1 ii
Calista : Thanks for the confirmation.
Calista : I have successfully activated VoLTE on the new device.
Calista : I have also checked and see that Wi-FIi calling can only be provisioned only on the device that are purchased through AT&T. However, AT&T will soon activate WiFi calling on the device that are not purchased through AT&T as well. You will be notified about this. "
However after power-cycling my phone and reprovisioning via Testing/Phone Information and on that page the steps of Refresh to get the SMSC number then tap Trigger Carrier Provisioning"--nothing, not VoLTE live switch. Remains gray. Still, interesting comment by tech support about upcoming Wi-Fi calling on BYOE.
Anyone know about VoLTE on Verizon yet? Just ordered my phone today and hoping that it will work.
JamesMiami said:
So had the following chat with ATT tech support:
"... Calista : To confirm, was the device purchased through AT&T?
Me : No, this is an unlocked phone, US model of Sony Xperia 1 ii
Calista : Thanks for the confirmation.
Calista : I have successfully activated VoLTE on the new device.
Calista : I have also checked and see that Wi-FIi calling can only be provisioned only on the device that are purchased through AT&T. However, AT&T will soon activate WiFi calling on the device that are not purchased through AT&T as well. You will be notified about this. "
However after power-cycling my phone and reprovisioning via Testing/Phone Information and on that page the steps of Refresh to get the SMSC number then tap Trigger Carrier Provisioning"--nothing, not VoLTE live switch. Remains gray. Still, interesting comment by tech support about upcoming Wi-Fi calling on BYOE.
Click to expand...
Click to collapse
Those tech support chats are useless! Took me 4 calls/chat to get to one knowledgeable one who said they have to file a level 3 tech support ticket and as she was doing it she said our internal memo said this cannot be done for non-AT&T branded phones so I'm sorry
Why not just use Google Voice for wifi calling? I use Google Voice for just about everything now as it's a nice alternative to giving up my number to random businesses.
Is it possible, to install the VoLTE/VoWifi carrier settings by an app (as .apk)?
My problem is that Sony didn't include these settings for Swiss carriers. So I am thinking about, how to add these settings without breaking the firmware.
YandereSan said:
Why not just use Google Voice for wifi calling? I use Google Voice for just about everything now as it's a nice alternative to giving up my number to random businesses.
Click to expand...
Click to collapse
VoLTE is required to continue to use AT&T after they sunset 3G and 4G (without VoLTE). Speaking of Google, they've confirmed to me that this phone (US version) works fine on their Google Fi, supporting VoLTE, which is interesting in that Google Fi is an MVNO via Sprint, T-Mobile, and U.S. Cellular.
So if I give ATT an IMEI for a Nokia Lumia 830 or Microsoft Lumia 640XL (both on AT&T's "good" list) to associate with my SIM in my Xperia, will my Xperia be provisioned by AT&T with VoLTE & Wi-Fi calling?

A6 VoLTE and WiFi calling

Hello all,
During my tour in India in 2018 I bought an A6 DUOS (Made in India). I now have this phone back with me in Europe and I read I could have VoLTE on my carrier (Vodafone Romania). Officially, A6 is even listed on their website as VoLTE and VoWifi capable. However, I don't see the option anywhere, and even in the hidden menu the option for VoLTE provisioning is grayed out. The phone is up-to-date. Wondering if there are any option to fix this.
Any ideas are welcome, thank you very much.

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