P20pro self factory reset? - Huawei P20 Pro Questions & Answers

I bought My P20pro in less than 1 month. But once i took out from my jeans pocket, on the screen asking about the LANGUAGE, email, security set up.. like my 1st day using it.
Then only i realized, all 1000+ photos , apps, all GONE!, the phone self reset- to factory setting:crying:..
Any idea why is this happened guys?
All my precious photos... gone

Power and volume buttons get pressed together, phone went into recovery and ultimately caused a factory reset ?
Otherwise, could well be a fault in the phone itself.

wadienmn said:
I bought My P20pro in less than 1 month. But once i took out from my jeans pocket, on the screen asking about the LANGUAGE, email, security set up.. like my 1st day using it.
Then only i realized, all 1000+ photos , apps, all GONE!, the phone self reset- to factory setting:crying:..
Any idea why is this happened guys?
All my precious photos... gone
Click to expand...
Click to collapse
You know you can get your apps and pictures back, if you enabled backup on google photo app it will sync copies of your videos and pictures to your google account otherwise if you enabled cloud in huawei account, then that can sync copies as well to a account at huawei which you can then access at https://cloud.huawei.com
For the apps will be restored if you allowed the mobile to create backup of the device. Then when you choose restore from backup. Pick your model and then finish the steps and you will have apps, sms, contacts and so on back on the phone again.

Related

All SMS, 3xemail accounts & messages MIA

Really wierd.
Vario III ran out of batteries yesterday, (not the 1st time this has happened) and so I left it plugged in to re-charge.
On powering up, all the SMSs had been deleted (Sent & Inbox)
My 2 POP email accounts were not there either.
Windows Live account (Unused) had gone too.
The only change was two apps had finished their trial (FFFriends and FunContacts), neither of which have a messaging element.
The attachments folder on the SD card is still there.
The memory usage on the phone hadn't changed, so the data is probably still there.
Anyone else experienced anything similar?
Any way of extracting the old SMS to a text file (or even restore!) - they contain receipts for London Congestion charges etc - would be nice to retain.
Update:
Re-creating the email account did not come up with "This account already exists" - which is what I was expecting, so it looks like they have gone for good.
Spoke to Jahn (FFFriends Developer) and I'm happy it's not the cause (never really thought so).
Has anyone else had a message wipe-out on WM6?
I never let the battery drain to 0%, so i can't say. It shouldn't delete anything, because when you power the device off, nothing is gone either.
No, it's a wierd one.
I've taken the opportunity to re-build it from scratch - (removing a lot of rubbish!) fortunatly I have all the CAB files on my SD Card.
benchMarc said:
I never let the battery drain to 0%, so i can't say. It shouldn't delete anything, because when you power the device off, nothing is gone either.
Click to expand...
Click to collapse
Not had this myself but others have mentioned problems with a corrupt message store which could have probably been caused with your low battery. This can even disable messaging altogether as it gets stuck trying to load faulty data.
Only suggestion I can make is use a backup package at least once a week. Most of us business users are relying on our devices a lot now and it is only sensible practice to do the same as you would on a PC.
Sprite or Spb software can be configured to do an automatic backup of your most needed files either internally to the SD card or to the Activesync PC AND even to a Network drive.
Soz, I know this is closing the door after the horse has bolted (you have already re-written the accounts so data recovery is going to be impossible) but it may help in the future.
I had Sprite backup from start-up (provided on T-Mobile CD), forgot to install it again after 1st rebuild (once I found what I liked etc), and forgot to re-instate it -Dohhhh
Nightly backup re-instated.
En_croute said:
I had Sprite backup from start-up (provided on T-Mobile CD), forgot to install it again after 1st rebuild (once I found what I liked etc), and forgot to re-instate it -Dohhhh
Nightly backup re-instated.
Click to expand...
Click to collapse
Always best pal. Have a good Xmas and New year..
EDIT: MS thought that a non-volotile memory would solve all our problems on mobile... But! we are still held to a battery that can fail and if that happens on a write process, then.... The 'Kaiser' is not perfect on battery, but for a multi-function device, its not TOO bad. I have had Motorola's that barely lasted a day (Razor as an example with BT on). Always best to take maximum precautions depending on what you have on the device..
Charge mine every night just like an alarm clock at the side of my bed..

[Q] is my info safely gone now (after encryption and hardreset)

i got my xperia z about a week ago i absolutely loved it no other phone has had the effect this one has on me i adore it i set it up with my settings apps etc
then i noticed a tiny tiny little scratch and now i want to return it even paying to get it exchanged
however i put in all my passwords in it (which i plan to change)
i did some searching around and saw that encrypting the phone would make the data virtually impossible to recover once deleted
i also used a program called nuke my phone which turns out dosn't work on encrypted files so it was stuck in a loop according to the author of the program encrypting the files before erasing everything has the same effect
so can i now safely change this phone without worrying about anything?
i encrypted the phone which wook about 1 hour i then did a factory reset of it
zzcool said:
i got my xperia z about a week ago i absolutely loved it no other phone has had the effect this one has on me i adore it i set it up with my settings apps etc
then i noticed a tiny tiny little scratch and now i want to return it even paying to get it exchanged
however i put in all my passwords in it (which i plan to change)
i did some searching around and saw that encrypting the phone would make the data virtually impossible to recover once deleted
i also used a program called nuke my phone which turns out dosn't work on encrypted files so it was stuck in a loop according to the author of the program encrypting the files before erasing everything has the same effect
so can i now safely change this phone without worrying about anything?
i encrypted the phone which wook about 1 hour i then did a factory reset of it
Click to expand...
Click to collapse
Are you still playing with this problem ?
It's ok - everyone has looked at porn. We won't judge you. :laugh:
If you have encrypted and factory reset your phone all you can do is check your accounts in settings make sure nothing is there. As a last resort you could format the SD card, obviously take out your own SD card. If you are really in doubt you could fill the internal card with files full of 1 and 0's (overwriting blank space) after that there's nothing much you can do apart from burning the device. Or develop a small EMP to wipe it...
And if you're really paranoid, change all your passwords on your accounts and use 2 step authentication.
defsix said:
Are you still playing with this problem ?
It's ok - everyone has looked at porn. We won't judge you. :laugh:
If you have encrypted and factory reset your phone all you can do is check your accounts in settings make sure nothing is there. As a last resort you could format the SD card, obviously take out your own SD card. If you are really in doubt you could fill the internal card with files full of 1 and 0's (overwriting blank space) after that there's nothing much you can do apart from burning the device. Or develop a small EMP to wipe it...
And if you're really paranoid, change all your passwords on your accounts and use 2 step authentication.
Click to expand...
Click to collapse
you'd think i did but i didn't honest lol
thing is i am paranoid all i want gone is my passwords thats all i never put ANY files in the phone itself i never used the camera i barely got time to use it
i have no sd card in it
as for 2 step verification already activated on all accounts
I'd say you're good so. There is nothing else you can do.
Sent from my brain via my Sony Tablet S & XDA HDP
Yep pretty much, good luck to anyone trying to recover that.
zzcool said:
i got my xperia z about a week ago i absolutely loved it no other phone has had the effect this one has on me i adore it i set it up with my settings apps etc
then i noticed a tiny tiny little scratch and now i want to return it even paying to get it exchanged
however i put in all my passwords in it (which i plan to change)
i did some searching around and saw that encrypting the phone would make the data virtually impossible to recover once deleted
i also used a program called nuke my phone which turns out dosn't work on encrypted files so it was stuck in a loop according to the author of the program encrypting the files before erasing everything has the same effect
so can i now safely change this phone without worrying about anything?
i encrypted the phone which wook about 1 hour i then did a factory reset of it
Click to expand...
Click to collapse
Excuse my ignorance but I have always thought that with the built-in factory data reset that...well...that was that and all traces of user info banished.
Sent from my C6603 using xda app-developers app
It does. This person just wanted to be doubly sure. AKA paranoid.
Sent from the brain via my Xperia Z & XDA PHD

[Q] SMS is near-unusable after 4.4.3 update!

I installed that update that upgraded the phone to 4.4.3 and enabled Wi-Fi calling about a week ago. And since then, the SMS app has been incredibly laggy to the point where it is near unusable. I am not exaggerating, it takes literally about 20 seconds from me tapping a letter, for the phone to vibrate that it recognized I touched the screen and display the letter on the screen.
I know that internally the SMS is working fine since I can get replies back on my Pebble before the message I sent that they are replying too even appears on my screen.
Also, this only happens to specific contacts, but always the same ones.
Everything was working perfectly before this update, but directly after installing it this happened. Any ideas?
Cyber Akuma said:
I installed that update that upgraded the phone to 4.4.3 and enabled Wi-Fi calling about a week ago. And since then, the SMS app has been incredibly laggy to the point where it is near unusable. I am not exaggerating, it takes literally about 20 seconds from me tapping a letter, for the phone to vibrate that it recognized I touched the screen and display the letter on the screen.
I know that internally the SMS is working fine since I can get replies back on my Pebble before the message I sent that they are replying too even appears on my screen.
Also, this only happens to specific contacts, but always the same ones.
Everything was working perfectly before this update, but directly after installing it this happened. Any ideas?
Click to expand...
Click to collapse
Backup & do a hard reset will take care of it. I always recommend doing a hard reset after any kinda of big update anyway. I would also do a profile update once the hard reset is complete. There was some issues with connectivity for this update that a profile update should take care of, although it's not going to solve your sms problem.
Sim-X said:
Backup & do a hard reset will take care of it. I always recommend doing a hard reset after any kinda of big update anyway. I would also do a profile update once the hard reset is complete. There was some issues with connectivity for this update that a profile update should take care of, although it's not going to solve your sms problem.
Click to expand...
Click to collapse
Wouldn't restoring the backup bring the problems back though?
Cyber Akuma said:
Wouldn't restoring the backup bring the problems back though?
Click to expand...
Click to collapse
It's possible, doesn't really hurt to try. I usually try and restore as little data as possible and do everything by hand. One thing you can do if you wanna keep your sms, is export it, then import sms only back in after the rest. I have had good luck with it. Certain apps I use titanium backup to restore, but a lot of stuff I do by hand. I have tried HTC's backup on a friends phone, it actually worked better than I thought. Sometimes it's nice to not do a backup (other than like sms & photos) It will clear out the old apps you don't wanna use.

Find My Device

Out of curiosity, I tried Google’s Find My Device and it worked very well with one (I think) major fault. As soon as I tried it, a notification appeared on my phone, Device located, Find My Device located this device.
Now to me, it seems silly for the phone to advertise the fact that it has been found to any thieves.
So far I haven’t found a way to turn it off.
Anyone know a way around it please?
Best regards,
Do not worry to much as I do think - it will need root to disable this , but maybe Im wrong ?
In my logic thieves know about phone tracking as it is nothing new it was with the android for years . Iphone etc
When thieves stole the phone I think they will turn off the phone + second the phone will go to flasher to clean from google accounts etc to make as reset phone
and from then Phone can go to overseas market so if it is stolen and you have reported IMEI they can use in other country
Security for me is to keep all my data on phone encrypted so than if phone stolen or reset there will be no my data my contacts pictures messages etc Phone is hardware yes will be sad if stolen , but images messages is my life and to find some information on you tube or naked pictures on net can change life forever
skypekestutiss said:
Do not worry to much as I do think - it will need root to disable this , but maybe Im wrong ?
In my logic thieves know about phone tracking as it is nothing new it was with the android for years . Iphone etc
When thieves stole the phone I think they will turn off the phone + second the phone will go to flasher to clean from google accounts etc to make as reset phone
and from then Phone can go to overseas market so if it is stolen and you have reported IMEI they can use in other country
Security for me is to keep all my data on phone encrypted so than if phone stolen or reset there will be no my data my contacts pictures messages etc Phone is hardware yes will be sad if stolen , but images messages is my life and to find some information on you tube or naked pictures on net can change life forever
Click to expand...
Click to collapse
Easily solved by not keeping naked images of yourself on the phone :laugh:
But in any case, seeing naked images of me won't ruin my life, it will ruin thieves'!
When the device located notification shows long press on it, it will take you to app info, turn off notifications, all of them for the app.
Sent from my SM-N950U using XDA-Developers Legacy app
Craniotomy said:
When the device located notification shows long press on it, it will take you to app info, turn off notifications, all of them for the app.
Sent from my SM-N950U using XDA-Developers Legacy app
Click to expand...
Click to collapse
Many thanks, will try that.
Best regards,
Thank you for the most useful answer. It worked!
I use where's my Droid for this as you can simply sms the phone to wake it up

PLEASE HELP

i need some help and i do not know where to go.i think my ex is in my phone. my phone will randomly shut off on its own. certain settings that i have turned off will turn back on by themselves. bank apps and social media apps will be signed out when i wake up in the morning. one time i found a video with my pictures and it was a video of me sleeping. video was all black so all you heard was me sleeping. deleted photos that has been deleted for quite some time re appear and there always pictures of me and him. my son also requested my data from facebook and there was a device listed that was name OnePlus which i have never heard of. Also i decided to grab an older phone of mine to use. i signed into snapchat account on my older phone and it did not log me out of note 8. both phones were active at the same time with the same account which i know should not be possible. i also get a ton of random texts from fake email address or numbers and the message is always some obscure message with a bunch of symbols and numbers. and they always come in right when i leave my house or when i am out and about. also every now and than i can be using my phone and right when im using it everything just stops. i cant access apps at all. i can open them but i have no network connectivity. even tho on the top of my phone it will say i have full bars and i have 5g working. and itll stay like that for sometimes 30 mins to an hour. what can i do? should i replash my firmware? to take out what ever letting him remotely access my phone? im so lost at this point. THANK YOU ALL IN ADVANCE!!
Lots of solutions...
One is to factory reset and start fresh with a new PIN.
what you can do is inform your family, friends, employer etc. that you have been hacked and it's possible they receive messages from you you actually have never sent in person. ask them to call you instead of texting.
besides that, I recommend digital detox. is your phone really that important you can't even leave the house without?

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