Help required - OnePlus 3T Questions & Answers

Hi everyone I could do with some help my 3T will not turn on wifi or bluetooth, I have tried flashing different roms going back to stock but the only os I could get to boot is oxygenOS 3.5.1 if I update it just loops but it still has not wifi or bluetooth
I can get LineageOS 15.1 to boot however the bluetooth and wifi issues still prevail In TWRP i saw something about modem in red and in fastboot
baseband version in blank and so is bootloader version
Mac address is showing as 02:00:00:00:00
in advance wifi settings
I have tried using MSM thats how I can get stock os to boot

Punk_Oll said:
Hi everyone I could do with some help my 3T will not turn on wifi or bluetooth, I have tried flashing different roms going back to stock but the only os I could get to boot is oxygenOS 3.5.1 if I update it just loops but it still has not wifi or bluetooth
I can get LineageOS 15.1 to boot however the bluetooth and wifi issues still prevail In TWRP i saw something about modem in red and in fastboot
baseband version in blank and so is bootloader version
Mac address is showing as 02:00:00:00:00
in advance wifi settings
I have tried using MSM thats how I can get stock os to boot
Click to expand...
Click to collapse
Have you been updating the Firmware when you update the ROM? It doesn't sound like it.

thanks for the reply, yes I have latest 15.1 lineage build I flashed 501 firmware/modem and still only getting data over mobile
WiFi won't even switch on nor will Bluetooth
or NFC
any ideas would be helpful I'm currently trying to get an RMA for screen burn

Punk_Oll said:
thanks for the reply, yes I have latest 15.1 lineage build I flashed 501 firmware/modem and still only getting data over mobile
WiFi won't even switch on nor will Bluetooth
or NFC
any ideas would be helpful I'm currently trying to get an RMA for screen burn
Click to expand...
Click to collapse
I believe LOS 15.1 is using OB27 Firmware Blobs. Try flashing latest OB29 Firmware, followed by ROM.
https://forum.xda-developers.com/oneplus-3t/how-to/firmware-beta-10-t3631166
It does sound like you might have a hardware failure, but lets hope not!

Thank you again but it's looking like a hardware fault I am going to try and get an RMA which I'm glad about really what with the notification area screen burn, I'm just glad its still under warrenty until Nov'18.
Thank you for your advice

Punk_Oll said:
Thank you again but it's looking like a hardware fault I am going to try and get an RMA which I'm glad about really what with the notification area screen burn, I'm just glad its still under warrenty until Nov'18.
Thank you for your advice
Click to expand...
Click to collapse
Can you post a screenshot of the burn-in? Sure we'd all like to see what might be in store for us.

DirkGently said:
Can you post a screenshot of the burn-in? Sure we'd all like to see what might be in store for us.
Click to expand...
Click to collapse
Here we go sorry about the quality I have just taken the snaps with my oneplus one
top left pull down area
and about 1 inch down the screen tone change white to slight orange.

Punk_Oll said:
Here we go sorry about the quality I have just taken the snaps with my oneplus one
top left pull down area
and about 1 inch down the screen tone change white to slight orange.
Click to expand...
Click to collapse
Thanks. That's pretty nasty. Why Orange? Some theme you were using?

DirkGently said:
Thanks. That's pretty nasty. Why Orange? Some theme you were using?
Click to expand...
Click to collapse
I would say off white more than orange, the notifcations were there in the morning after I left the phone on a slow charger over night like 8hrs I never noticed that I had left the screen on, however 7-8hrs seems a bit **** must be a crappy panel my misses never turns her s7 screen off and its still fine
years later.

Punk_Oll said:
I would say off white more than orange, the notifcations were there in the morning after I left the phone on a slow charger over night like 8hrs I never noticed that I had left the screen on, however 7-8hrs seems a bit **** must be a crappy panel my misses never turns her s7 screen off and its still fine
years later.
Click to expand...
Click to collapse
You left your screen on for Eight Hours?
I'm putting that one down as self inflicted! :laugh:
Also, don't include that information in your RMA!

DirkGently said:
You left your screen on for Eight Hours?
I'm putting that one down as self inflicted! :laugh:
Also, don't include that information in your RMA!
Click to expand...
Click to collapse
Nope not including that at all! (lets hope they are not reading this forum), thats why I was not to bothered about it but after the OTA update killed my wifi I had to I'm on all you can eat data from 3 but at my house the signal is weak until I get outside so it's really needed plus I'm really lazy and use my phone to change the tv chanel when I can't find the fire remote

Punk_Oll said:
Nope not including that at all! (lets hope they are not reading this forum), thats why I was not to bothered about it but after the OTA update killed my wifi I had to I'm on all you can eat data from 3 but at my house the signal is weak until I get outside so it's really needed plus I'm really lazy and use my phone to change the tv chanel when I can't find the fire remote
Click to expand...
Click to collapse
I'm on 3 too, and never get a great indoor signal either. We're both on Oneplus phones, with a Carrier that has 800Mz band 4G, which is supposed to increase penetration of buildings, but neither of us can use it because 3 are the worst and won't enable VoLTE for us.
They suck!

Just a quick update, so I decided to download the Three app to pay my bill and as it started it asked me to disable wifi which I found odd as it's not working and then it pops up wifi networks in range bluetooth still not going but I never use it anyway.
How would the 3 app force the wifi module to start so very odd?

Related

GPS problems after Nougat update

Hi there,
I'm having problems with the GPS since the update to OS4... Before that I could record my runs with apps (runkeeper, polar) and never had a problem.
After the update I had 2 runs where my GPS signal was lost (or the apps stopped without notification)....
Is there a way to go back to an older version of OS, or would a factory reset help?
robiris said:
Hi there,
I'm having problems with the GPS since the update to OS4... Before that I could record my runs with apps (runkeeper, polar) and never had a problem.
After the update I had 2 runs where my GPS signal was lost (or the apps stopped without notification)....
Is there a way to go back to an older version of OS, or would a factory reset help?
Click to expand...
Click to collapse
Factory reset is the first one you should try.But before that try to download kinda test apps for testing the gps .
Arrowblue said:
Factory reset is the first one you should try.But before that try to download kinda test apps for testing the gps .
Click to expand...
Click to collapse
But how test gps? It works for the first 6km....and than something stopped, maybe the app.. But Wednesday I used another app and that stopped recording also... Don't know if app stops after losing gps signal.. So maybe the apps are the problem... Not stable for use with Nougat maybe, because on MM everything was working fine
robiris said:
But how test gps? It works for the first 6km....and than something stopped, maybe the app.. But Wednesday I used another app and that stopped recording also... Don't know if app stops after losing gps signal.. So maybe the apps are the problem... Not stable for use with Nougat maybe, because on MM everything was working fine
Click to expand...
Click to collapse
turn the gps on and drive using google maps for more than 6km and see if it stops?
https://play.google.com/store/apps/details?id=com.chartcross.gpstest&hl=nl here you go try this app and see what happend.
Arrowblue said:
turn the gps on and drive using google maps for more than 6km and see if it stops?
https://play.google.com/store/apps/details?id=com.chartcross.gpstest&hl=nl here you go try this app and see what happend.
Click to expand...
Click to collapse
Ok I will try it...Thnx for your help....
Is there a way to go back to an old version of OS? My phone is not rooted
GPS on OP3T is useless for tracking.
https://www.google.com/maps/d/viewe..._c&ll=59.9135886678629,10.75441381484984&z=16
you can check here, normal walking and it is like a zigzag. Another phone HTC one m7 and LG G2 show better results (much better)
robiris said:
Ok I will try it...Thnx for your help....
Is there a way to go back to an old version of OS? My phone is not rooted
Click to expand...
Click to collapse
yes there is always a way to revert back to older build.Just download stock version which ever you want and flash it using recovery and voila you have your stable version back where gps worked for sure.
Arrowblue said:
yes there is always a way to revert back to older build.Just download stock version which ever you want and flash it using recovery and voila you have your stable version back where gps worked for sure.
Click to expand...
Click to collapse
But I've to unlock my phone to do that or not?
robiris said:
But I've to unlock my phone to do that or not?
Click to expand...
Click to collapse
Yes but it is ok One plus even gives you warranty on Unlocked bootloader.
This phone generally has very poor gps. I'm talking about from oos 3..5.4 it was really bad so idk if it got any better because I'm oos 4.0.1 and it's just as bad.
Arrowblue said:
Yes but it is ok One plus even gives you warranty on Unlocked bootloader.
Click to expand...
Click to collapse
Yeah I know... But I'm losing everything so first I've to find a good backup program for a non rooted phone.
At the moment I've reinstalled the running apps that were giving me problems so look what happens now
Is the toolkit here on XDA working ok with OS4?
I guess it might me antenna hidden somewhere in bad place or something and it is not software dependant? Otherwise they would fix it
terragady said:
I guess it might me antenna hidden somewhere in bad place or something and it is not software dependant? Otherwise they would fix it
Click to expand...
Click to collapse
Gps worked better in 3.5.4 than on 4.01 signal is good but it calculates 22m accuracy an this wig good with lock on 17 satellites and strong signal .. and losses connection way to often.. (its something system/cpu/powering related..) needs to be fixed !!!
Maybe you have "active doze mode enabled" in battery settings... this renders GPS almost unusable as it kill /gps resets and locks again( and it way to often in background...
oTeMpLo said:
Gps worked better in 3.5.4 than on 4.01 signal is good but it calculates 22m accuracy an this wig good with lock on 17 satellites and strong signal .. and losses connection way to often.. (its something system/cpu/powering related..) needs to be fixed !!!
Maybe you have "active doze mode enabled" in battery settings... this renders GPS almost unusable as it kill /gps resets and locks again( and it way to often in background...
Click to expand...
Click to collapse
I got my 3T today tested the gps on 3.5.3 works perfectly acuracy is with in 10 meters.gonna test is later on using OS 4
on my old HTC one m7, I have accuracy min 6m when I am outside and next to OP3 where 10m accuracy is a max what I can get with fluctuations to 15-50m all the time. I have no idea what is going on. Also compass is behaving weirdly and not always showing correct North.
Same here, OxygenOS 4.0.2 broke the GPS
I use navigation a lot with my phone (Google Maps). I had no issues with the GPS quality and speed on Marshmellow (OxygenOS 3.2.8). Got the update to Nougat (OxygenOS 4.0.2) a week ago.
Since the upgrade, GPS often does not get a fix for several minutes, often puts me several 100 meters away from where I am, and keeps loosing the GPS fix every few minutes while I am driving. It is basically unusable for navigation.
I am now taking along my good old LG G4 every day just to use it as a navigation device. Have been running both phones in parallel in the car; the G4 gets me to my destination while I would not be able to find anything with the OnePlus 3....
I am already considering downgrading back to 3.2.8. But I'd have to factory reset and reinstall everything, that sucks
I recently had GPS issues on OOS 4.0.2 until I turned off Wi-Fi Scanning. After turning it off, GPS works normal.
Settings > Location > 3 Dot Menu > Scanning > Turn Off Wi-Fi Scanning
oTeMpLo said:
Gps worked better in 3.5.4 than on 4.01 signal is good but it calculates 22m accuracy an this wig good with lock on 17 satellites and strong signal .. and losses connection way to often.. (its something system/cpu/powering related..) needs to be fixed !!!
Maybe you have "active doze mode enabled" in battery settings... this renders GPS almost unusable as it kill /gps resets and locks again( and it way to often in background...
Click to expand...
Click to collapse
disabling agressive doze fixed it.

Nougat 7.0 bugs - problems

I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Mine had issues when I first upgraded to nougat with mirroring but it magically fixed itself lol
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Hi Norbarb,
Last weekend, I was on QA4 then I Odin'd back to APK1 and took the Official ATT OTA update to Nougat 7.0.
I just tested screen mirroring and it worked without any problems. Sorry, I don't have a Samsung BluRay to test.
Now the issue that I've been having is reboots. In the beginning, when I was first on N7.0 I had no problems whatsoever for a few days.
- On Feb. 20th, I kept getting a message that one of my apps unexpectedly closed. Now this app is old and wasn't even supported on MM (it's called Webcams widget) but it had worked flawlessly on MM and Nougat QA4.
- Then on Feb. 21st I had a couple of reboots happen, I went into a solid Bootloop that started in the afternoon and kept rebooting for around 10-15 times! It stopped long enough for me to actually Power Off my S7E down in the normal manner and I left it that way for around 5 minutes.
- I searched for solutions and finally ended up clearing the Cache Partition like this:
Wipe cache partition
Turn off the device.
Press and hold the Volume Up key, Home key, and Power key at the same time.
When the phone powers on, the Android System Recovery screen appears approx. 30 seconds later.
Release all of the keys.
Press the Volume down key to highlight "wipe cache partition."
Press the Power key to select.
Press the Volume down key to highlight “yes” and press thePower key to select.
When the wipe cache partition is complete, “Reboot system now” is highlighted.
Press the Power key to restart the device.
My phone went without a reboot for almost 2 days then yesterday afternoon I had one single reboot. My next test (if needed) will be to clear each app cache/data. Unless it gets really, really bad again, only then will I resort to a complete reset.
The only difference between using my phone on the official QA6 and the sideloaded QA4 is that I had turned off auto-updating for my Play Store apps when on QA4 (and earlier). I had a lot of updates occur when updating to QA6.
Doing more research today, I found an article talking about some common Nougat problems and possible fixes here.
antizombie said:
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
Click to expand...
Click to collapse
Did you preform factory reset ?
It help me with lot of problems. Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
antizombie said:
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
Click to expand...
Click to collapse
What App did you use to disable it?
manny05 said:
What App did you use to disable it?
Click to expand...
Click to collapse
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
I switched to OnePlus 3T today, and here are few observations guys...
Compared to Nougat on S7E... different level of speed and responsiveness, way different.
I used CM and AOSP roms in the past, on different phones, I know they fast, but this... speed demon out of the box, with MM or Nougat.
Feel bad for leaving S7E forums, but believe me guys, it is a flagship killer indeed. Unbelievable.
I will go back to Sammy with S8 only if they will be able to keep up with this kind of speed, plain and simple.
I was hoping with every generation that Sammy will get rid of touchwiz lags... new phones and new chipsets were piling up, but it never changed, unfortunately.
Touch wiz nougat is a bloody mess next to 3T nougat...
Yes yes, I know. But I never used edge panels... or OOD that much.
Peace out guys!
norbarb said:
Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Click to expand...
Click to collapse
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
[email protected] said:
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
Click to expand...
Click to collapse
Sorry. Samsung switch will work too.
antizombie said:
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
Click to expand...
Click to collapse
This... Just figured out ez disabler pro no longer works with Nougat
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
Quickvic30 said:
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have this issue also, it keeps dimming constantly, and my blind self can't read it without manually turning up the brightness.
(Eye exam on Fri LOL)
Hello. My first post here. I have been lurking & reading for years.
I have a few of the minor issues that others have, like the colors will be washed out sometimes, pull down notifications are a bit harder to read. My main issue with this update is that my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need. That is why I got this phone in the first place. Now apps that I need to go back to later & continue working are gone. Very annoying. I assumed it was a new performance setting activated without any explanation of how it will affect normal usage. I can't find where to change that particular setting, if it is changeable at all now.
Brine! said:
my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need.
Click to expand...
Click to collapse
settings->device maintenance->battery->battery usage->optimize battery usage
Gary02468 said:
settings->device maintenance->battery->battery usage->optimize battery usage
Click to expand...
Click to collapse
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Brine! said:
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Click to expand...
Click to collapse
Just go to settings and search for battery. Then you will see what apps you can stop to have better battery live
Clicking from Edge of Galaxy
Battery life is terrible, and no volte, coming from MM 935U.
darthmalus said:
Battery life is terrible, and no volte, coming from MM 935U.
Click to expand...
Click to collapse
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
norbarb said:
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
Click to expand...
Click to collapse
once samsung gives us 935U nougat maybe ill go back to it.

HELP! 4G not working AFTER UPDATE (32GB Mi Max 2)

I have the 32 GB version of Mi Max 2 and after update I noticed that my JIO 4G is not working properly at all.
I went to the gallery, did my settings and even replaced my sim! All of them are saying there's a problem in the handset. This started a day after installing the latest update. I can't even uninstall this latest update.
PLEASE HELP!
um... in order for us to help we need waaaaay more information from your side
which rom and which version did you have installed before?
which rom and version did you update to? how did you do the update? (OTA, manual, recovery, fastboot, etc.)
have u tried a factory reset?
when u say this started "a day after the update", does that mean that it worked for a day and then only AFTER a full day it stopped working?
jbmc83 said:
um... in order for us to help we need waaaaay more information from your side
which rom and which version did you have installed before?
which rom and version did you update to? how did you do the update? (OTA, manual, recovery, fastboot, etc.)
have u tried a factory reset?
when u say this started "a day after the update", does that mean that it worked for a day and then only AFTER a full day it stopped working?
Click to expand...
Click to collapse
Thanks for your reply.
1: It's erratic. It works for 4 hours perfectly, then doesn't work for a couple of hours at all. I've tried it on another phone and it works perfectly all day long.
2: I did the update from the settings itself on wifi. The phone restarted post-update and it was done.
3: Here's a screenshot of my "about phone":
www[dot]postimg.cc/image/4lghgflqf/[/url]
4: Yes, I've tried a factory reset and it still gives me the same problem.
once it stops working, does it switch to 3G? or does it just stop using mobile data completely? also, when it changes, are you on the move? or are we talking about the same exact location concerning erratic behaviour?
MiMax32Gb_Guy said:
Thanks for your reply.
1: It's erratic. It works for 4 hours perfectly, then doesn't work for a couple of hours at all. I've tried it on another phone and it works perfectly all day long.
2: I did the update from the settings itself on wifi. The phone restarted post-update and it was done.
3: Here's a screenshot of my "about phone":
www[dot]postimg.cc/image/4lghgflqf/[/url]
4: Yes, I've tried a factory reset and it still gives me the same problem.
Click to expand...
Click to collapse
Sent from my Xiaomi Mi Max 2 (Oxygen) using Tapatalk
I think better you try clean install
Maybe its lock region or something like that
jbmc83 said:
once it stops working, does it switch to 3G? or does it just stop using mobile data completely? also, when it changes, are you on the move? or are we talking about the same exact location concerning erratic behaviour?
Click to expand...
Click to collapse
No, the 4g symbol is still on, but nothing loads. The speed is less than 15kb/sec. It's not just when I'm moving around, but also when I'm at home. Sometimes in the same area, I'll get regular 4g speed and after a few hours in the very same area, I'll get nothing for a long, long period of time, while at the same time a friend of mine with the exact same phone (MiMax2) and same network gets full speed.
rezakaze said:
I think better you try clean install
Maybe its lock region or something like that
Click to expand...
Click to collapse
Could you please elaborate? I didn't quite understand.
MiMax32Gb_Guy said:
No, the 4g symbol is still on, but nothing loads. The speed is less than 15kb/sec. It's not just when I'm moving around, but also when I'm at home. Sometimes in the same area, I'll get regular 4g speed and after a few hours in the very same area, I'll get nothing for a long, long period of time, while at the same time a friend of mine with the exact same phone (MiMax2) and same network gets full speed.
Could you please elaborate? I didn't quite understand.
Click to expand...
Click to collapse
Some of mi device sometimes lock the 4g signal for a few region
In this case, example i buy from China with global rom installed and working 4g even i back to my country its still working
Then i got the rom update
And the 4g didn't work anymore
After that i try to clean install the rom with china rom
And its back to work normally

[FIX available] Bottom part of the touchscreen stops working

Solution:
Go to Settings (if you're stuck in an app, use the button in your notification panel)
Go to 'System' (try tapping above the broken screen area)
Go to 'About this phone'
That should be all that has to be done! Do note: this fix isn't permanent. Let's hope Nokia fixes this.
Old thread:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Hi, I have the same problem after the last update (september). Android Pie beta. Almost every morning i have to restart ..
Before the update was enough to just torn off/on the screen .
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
k3dar7 said:
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
Click to expand...
Click to collapse
The app i left open last when it happened was "Boost For Reddit"
I'm using the old navbar layout (so no swipe)
dexterboon said:
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
Click to expand...
Click to collapse
That's soo weird! I really hope HMD will release a patch soon.. I don't want to downgrade back to oreo
Issue with charging
I am having a charging issue. My phone usb and adapter is working fine with other phones. But when I connect my Nokia 7 Plus below 50%,My phone shows charging And when I tap the screen it doesn't charge. It occurs couple of time. And then It becomes normal and shows rapid charge after 55%. My charging port is fine when I connect it with my Pc usb port. some how the rapid charge doesn't respond. Does anyone have this problem?
Rahul Deshmukh21 said:
I am having a charging issue. [...]
Click to expand...
Click to collapse
What is real time for charge? Rapidcharging is disabled while you activated LCD
Yeah I'm facing similar issues, or did... I'm not sure... but it's been a non-issue for the past ~36 hours now. Here's to hoping it's not an issue any longer. I speculated it might be adaptive battery related somehow, so I tried rebooting my phone just before going to bed Sunday night, but my navbar still worked Monday morning, and this Tuesday it's still working in fact. I did this to test if it stopped working based on time since last reboot, or because some background process being killed due to adaptive battery/doze putting the phone to sleep. But based on my recent experience I think my hypothesis can be rejected. And I'm still not sure what caused it.
STcraft said:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Click to expand...
Click to collapse
Same for me ta-1046, happened to me twice now. bottom part of screen stops reacting to touch. reboot fixes it.
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
+1 I use navigation gestures
STcraft said:
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
Click to expand...
Click to collapse
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
​
silverphoenix87 said:
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
Click to expand...
Click to collapse
surprised me as well that it worked. He could be a good beta tester. lol
Capture of
I managed to capture a video of the bounds of the touch-registration when the bottom 1,5 centimeter of the screen stops registering.
https://imgur.com/xrRB906
Same problem for me after upgrading a couple of days ago. Bottom of the screen (navbar and a bit more) is not accessible. Always happens after a night charging.
Going to the "About phone" menu fixes it. Thanks!
I have seen reports of people with other phones saying this is due to the setup wizard being active and preventing using the navigation bar. Tried some suggested adb commands without success. I will still try to disable the setup wizard app and report back.
IT ACTUALLY WORKS!!
AssKiRK said:
​
surprised me as well that it worked. He could be a good beta tester. lol
Click to expand...
Click to collapse
oh thank you! XD
Updated the OP
Please put a comment here as well: https://community.phones.nokia.com/support/discussions/topics/7000036457?page=1
This might help getting a quicker fix from Nokia.
Looks like the recent October patch still has this issue.
Would be nice if i can get a logcat this issue, but given this issue gets triggered after hours of inactivity, it would take a looong time to sift through the log.
Maybe there's a way to trigger it without waiting?
I can try logging when i do the "about phone" fix, will come back to this.
same isue here.. after chsrging at night nav bar bottom inch not responsive.. will try the phone info thing in the morning... is this software related ? will there be a patch??

Question Can't turn off always on display

Have turned off AOD as I don't need it nor want it and the white fingerprint circle pops up every ten seconds or so even though I've said I don't want AOD.
Has anyone else got this crap behaviour??
dladz said:
Have turned off AOD as I don't need it nor want it and the white fingerprint circle pops up every ten seconds or so even though I've said I don't want AOD.
Has anyone else got this crap behaviour??
Click to expand...
Click to collapse
LoL! Try Settings-Personalizations-Fingerprint animation-None
galaxys said:
LoL! Try Settings-Personalizations-Fingerprint animation-None
Click to expand...
Click to collapse
Haha it is
Haha, well then select settings in there, and Fingerprint Off
Lol honestly mate, AOD is off and fingerprint animation is also off. Try it yourself, I think it's a bug.
I've just turned on AOD, going to leave that bitmoji thing on. Why not.
I've tried everything to get rid of the FP, it just won't go.
Yeh sounds like a , I don't use Fingerprint and I leave aod on...
Cheers
galaxys said:
Yeh sounds like a , I don't use Fingerprint and I leave aod on...
Cheers
Click to expand...
Click to collapse
I'm sure if you tried it would do the same thing. Probably one of the many issues.
It's definitely a beta this firmware
dladz said:
I'm sure if you tried it would do the same thing. Probably one of the many issues.
It's definitely a beta this firmware
Click to expand...
Click to collapse
Just tried on my Global usa model and I'm not seeing it. Also, I've never added a fingerprint to the device....
galaxys said:
Just tried on my Global usa model and I'm not seeing it. Also, I've never added a fingerprint to the device....
Click to expand...
Click to collapse
Lol no idea then mate.
Not the end of the world
dladz said:
Have turned off AOD as I don't need it nor want it and the white fingerprint circle pops up every ten seconds or so even though I've said I don't want AOD.
Has anyone else got this crap behaviour??
Click to expand...
Click to collapse
I even went so far as to disable the system AOD apk via an apk disabler tool & that did not work.
IDK if you ever found the actual toggle to turn it off......I finally found it by selecting the search result in Settings.
I typed in Always & stopped there,finding "Always-On Display".
The toggle is at the very top of the page (FWIW,I missed this earlier when in the settings,it was easy for me to overlook the toggle in dark mode).
If you've already tried this & it's still coming on,here's what I'm trying for the next day or so:
Turn Always-On Display back on & set a scheduled time for one minute.
For example,I've got it turning on at 4:00 A.M. & turning off at 4:01 A.M.
ATM,option 2,the scheduled on/off time,seems to be working.
EDIT;after a few minutes,AOD is coming back on.
This is annoying....... Not looking good as a keeper,not liking OxyColor OS at all,what a mess compared to the OP7T Pro.
Not just this,but,the settings layout (for individual app settings is a trainwreck & power/performance options not sticking,keeps reverting back to out-of-box settings.
Well I think I found a permanent fix for this...it's actually a bug (in my case anyway)
I was forced to wipe my phone, which was a huge pain due to a problem with a mod I'd installed..
Anyway on boot I set everything back up then realised it's got AOD on by default and I went a turned it off.
Low and behold it stayed off..no need to do anything.
So what I think has happened is the update that came recently (11_A.12) that could have caused issues, always good to wipe after an update.
I honestly don't know if this will fix things for you, but it did for me.
Couple that with the fact that I'm now getting unbelievable battery life...I think it's maybe a good idea to at least try, you may not fix your AOD but you may get better battery. As I did, I think you'll probably get both.
Here's a bunch of pics from the last 24 hours, midnight on Thursday evening /start of Friday up till now.
Absolutely amazing.
dladz said:
Well I think I found a permanent fix for this...it's actually a bug (in my case anyway)
I was forced to wipe my phone, which was a huge pain due to a problem with a mod I'd installed..
Anyway on boot I set everything back up then realised it's got AOD on by default and I went a turned it off.
Low and behold it stayed off..no need to do anything.
So what I think has happened is the update that came recently (11_A.12) that could have caused issues, always good to wipe after an update.
I honestly don't know if this will fix things for you, but it did for me.
Couple that with the fact that I'm now getting unbelievable battery life...I think it's maybe a good idea to at least try, you may not fix your AOD but you may get better battery. As I did, I think you'll probably get both.
Here's a bunch of pics from the last 24 hours, midnight on Thursday evening /start of Friday up till now.
Absolutely amazing.
Click to expand...
Click to collapse
Are you using an Unlocked model, or a carrier (T-Mobile US) model (& are you rooted or unrooted)?
THX.
Turn this off
KOLIOSIS said:
Are you using an Unlocked model, or a carrier (T-Mobile US) model (& are you rooted or unrooted)?
THX.
Click to expand...
Click to collapse
EU unlocked. Ne2213
Bliszcur said:
View attachment 5596247
Turn this off
Click to expand...
Click to collapse
It was mate, they all were, it was a bug.
dladz said:
Well I think I found a permanent fix for this...it's actually a bug (in my case anyway)
I was forced to wipe my phone, which was a huge pain due to a problem with a mod I'd installed..
Anyway on boot I set everything back up then realised it's got AOD on by default and I went a turned it off.
Low and behold it stayed off..no need to do anything.
So what I think has happened is the update that came recently (11_A.12) that could have caused issues, always good to wipe after an update.
I honestly don't know if this will fix things for you, but it did for me.
Couple that with the fact that I'm now getting unbelievable battery life...I think it's maybe a good idea to at least try, you may not fix your AOD but you may get better battery. As I did, I think you'll probably get both.
Here's a bunch of pics from the last 24 hours, midnight on Thursday evening /start of Friday up till now.
Absolutely amazing.
Click to expand...
Click to collapse
I just got the 1st system update for the T-Mobile US version.
The AOD option to turn it off is now working.
Here's what is/was strange, pre-update:
The only way I could see/access the Always-On Display settings/toggle was to have the stock OnePlus Launcher as the default home app.
Even then, AOD stayed on, whether toggled on or off.
I was able to figure this out from prior experience with the original Oppo Find X & VIVO NEX.
Very strange that certain (seemingly unrelated) settings would be hidden due to choice of home launcher,but,apparently,BBK doesn't see this as an issue/bug(feature, LOL) that needs to be addressed, guessing this "feature" is persistent on the home market China models/firmware.
Glad it was cleaned up for the T-Mobile US update.
On a somewhat related note, pre-update, I could not find a way to choose "No Lock Screen". I looked in the usual place to find such & it was not available, AFAIK.
Now, post-update, that setting is found in "Developer Options". (Why?????? LOL)
On an unrelated note, post-update, another bug has apparently been taken care of for the T-Mobile US version :
T-Mobile bloatware apps now stay disabled, if chosen to do so. Pre-update, they would re-appear after a reboot.
With these bug fixes, my outlook on keeping this phone has definitely changed for the positive. I still have about 10 days remaining before T-Mobile's buyer's remorse return window closes.

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