I'm trying to unlock the bootloader of my X4 from Best Buy. I've enabled the OEM unlock option in dev options but the Moto unlock site says the device is not available for bootloader unlocking. It's on OPW28.2. I've tried turning the option off and on but it doesn't work. I'd love to finally get root on this
if Moto site is not giving you the code then you are out of luck. I would return to Best Buy and get a replacement, or contact Moto support.
munchy_cool said:
if Moto site is not giving you the code then you are out of luck. I would return to Best Buy and get a replacement, or contact Moto support.
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Thanks for the advice, I just tried the Moto website again and it said I can unlock it now. Somehow turning the option off and on and waiting a few hours made it work lol, hope that can help anyone else experiencing my former problem
soulnatsu said:
Thanks for the advice, I just tried the Moto website again and it said I can unlock it now. Somehow turning the option off and on and waiting a few hours made it work lol, hope that can help anyone else experiencing my former problem
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turning the option on and off has nothing to do with the site generating the code or not.
Related
Can someone please verify if this information is correct?
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/action/auth
I contacted their customer support and they said it is true (VZW unlockable via that site)
I don't necessarily trust their customer support and want to buy a moto x
pfn said:
Can someone please verify if this information is correct?
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/action/auth
I contacted their customer support and they said it is true (VZW unlockable via that site)
I don't necessarily trust their customer support and want to buy a moto x
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Think you need the DE.
It was my understanding that the standard VZW X didn't have an unlockable bootloader, and only the Developer Edition X for Verizon was unlockable.
i.e. the Developer Edition X for Verizon ships with a locked boot loader, and you go to the moto site to unlock it. Once you get that code, the's phone warranty is void.
Yes, but notice how all of the other vzw devices there explicitly state "dev edition"
Is there anyone with a moto x on vzw that can just verify for certain?
Even the customer support agent says it's "correct" -- So I'd like to hear empirical evidence.
Oops, repost -- how do I delete...
I just tried my phone, and it said I can't unlock my phone.
Oh, and for that matter, I assume a developer edition should just be unlockable by doing fastboot oem unlock, just like the Nexus devices.
soyko said:
I just tried my phone, and it said I can't unlock my phone.
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Thanks for trying, I appreciate it
pfn said:
Oh, and for that matter, I assume a developer edition should just be unlockable by doing fastboot oem unlock, just like the Nexus devices.
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Unfortunately the X is not a Nexus... or like the Moto Xoom for that matter.. See -> http://www.youtube.com/watch?v=3sxgz7jxRMw which is someone going through the process of unlocking the bootloader on his X. It does require sending moto data from your phone as part of the process to get the unlock key.
pfn said:
Thanks for trying, I appreciate it
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No problem brother, or sister, not sure what you are.
It doesn't void the warranty until you actually unlock the phone, so no harm in trying. Plus it's a work phone and they don't do insurance, but will buy me a new phone I think. So no worries.
soyko said:
No problem brother, or sister, not sure what you are.
It doesn't void the warranty until you actually unlock the phone, so no harm in trying. Plus it's a work phone and they don't do insurance, but will buy me a new phone I think. So no worries.
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Yeah; I ended up ordering a Moto X and getting it this weekend. I tried it too and no go; I hope some day, Moto or VZW will reverse their policy and allow bootloader unlocks
Hi there!
I'm having hard days trying to unlock my Moto X by AT&T. I've got the phone almost a month ago and the problem is that I can't get the unlock code from any service, they just can't find it.
I made a few calls to AT&T and as I understood operators can't give unlock codes anymore. They asked me to go to att.com/deviceunlock to fill the unlock request form.
The form includes field called "Wireless number" and since I live in Russia I cannot provide any US number.
Is there a kind person who could get the code for me, filling the form with his wireless number (I can pay for that)?
Or maybe anyone knows another way to unlock the device?
Thanks a lot!
kizhaevv said:
Hi there!
I'm having hard days trying to unlock my Moto X by AT&T. I've got the phone almost a month ago and the problem is that I can't get the unlock code from any service, they just can't find it.
I made a few calls to AT&T and as I understood operators can't give unlock codes anymore. They asked me to go to att.com/deviceunlock to fill the unlock request form.
The form includes field called "Wireless number" and since I live in Russia I cannot provide any US number.
Is there a kind person who can get the code for me, filling the form with his wireless number (I can pay for that)?
Or maybe anyone knows another way to unlock the device?
Thanks a lot!
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Click to collapse
Try out swiftunlock as they are legit and I have used them many times.
Sorry I cannot help you OP. I just hope I dont have any problems unlocking it once I get my Moto X
NickB2008 said:
Try out swiftunlock as they are legit and I have used them many times.
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Thank you for the advice. Just sent them a payment. (swiftunlock.net, right? There are plenty of swiftunlocks on google )
I still hope that some at&t customer could help me...
kizhaevv said:
Thank you for the advice. Just sent them a payment. (swiftunlock.net, right? There are plenty of swiftunlocks on google )
I still hope that some at&t customer could help me...
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Were you able to get the unlock code?
anirudh412 said:
Were you able to get the unlock code?
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Not yet
Finally received the code here: theunlockingcompany dot com
kizhaevv said:
Finally received the code here: theunlockingcompany dot com
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Wow, that's a long wait! Glad to hear that you were able to finally unlock your X.
wmdunn said:
Wow, that's a long wait! Glad to hear that you were able to finally unlock your X.
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Unfortunately that was not me who got phone unlocked, that was a guy that bought from me. And it happened about 2 months ago, so that was not a very long wait
I bought my T-Mobile Moto X back in October direct from Motorola. I have had ongoing battery drain issues and as a last ditch effort I figured I would do a factory reset. Since I'm doing that I was going to unlock the bootloader and be ready for root on 4.4.2.
I ran through the motorola bootloader check online 3 times. I've punched in the long code 6 different time and I keep getting told my phone is not able to be unlocked.
Am I missing something? Any idea why I might be having this problem?
I bought T-Mobile for this reason and now it seems moto won't allow it.
Thanks.
Steve
svennn said:
I bought my T-Mobile Moto X back in October direct from Motorola. I have had ongoing battery drain issues and as a last ditch effort I figured I would do a factory reset. Since I'm doing that I was going to unlock the bootloader and be ready for root on 4.4.2.
I ran through the motorola bootloader check online 3 times. I've punched in the long code 6 different time and I keep getting told my phone is not able to be unlocked.
Am I missing something? Any idea why I might be having this problem?
I bought T-Mobile for this reason and now it seems moto won't allow it.
Thanks.
Steve
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If you entered the codes generated by your phone correctly into Moto's web site, then call Moto. Some have found that Moto hasn't entered their phone into the database right yet. It takes anywhere from 24 to 48 hours usually, but since its been months, there is definitely something wrong or missed so calling them will be your best bet.
KidJoe said:
If you entered the codes generated by your phone correctly into Moto's web site, then call Moto. Some have found that Moto hasn't entered their phone into the database right yet. It takes anywhere from 24 to 48 hours usually, but since its been months, there is definitely something wrong or missed so calling them will be your best bet.
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OK, I sent them an email with an attachment of a screen shot showing my code. I'll wait and see what they say then call if needed.
Thanks.
svennn said:
OK, I sent them an email with an attachment of a screen shot showing my code. I'll wait and see what they say then call if needed.
Thanks.
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I just thought I would give a follow up to my post.
I went through level 1,2, and 3 support. I was told it must be a DE phone (even when their own website clearly says different) to unlock. Level 3 finally asked to to post on the Moto X forum as the software engineers monitor it and they would help me.
So now I wait.......
svennn said:
I just thought I would give a follow up to my post.
I went through level 1,2, and 3 support. I was told it must be a DE phone (even when their own website clearly says different) to unlock. Level 3 finally asked to to post on the Moto X forum as the software engineers monitor it and they would help me.
So now I wait.......
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post on forums where? I have some issues of my own I'm struggling with.
drago10029 said:
post on forums where? I have some issues of my own I'm struggling with.
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The Motorola forums.
https://forums.motorola.com/hives/a440c30711/posts
That is such a bull**** response. I hope this quickly gets resolved for you.
Sent from my XT1053 using XDA Premium 4 mobile app
svennn said:
The Motorola forums.
https://forums.motorola.com/hives/a440c30711/posts
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Thanks just posted my issue! also you boot loader people should post in the Motorola forums. It seems to get actual Motorola attention.
I think everybody here already knows this, but the non-DE T-Mobile bootloader is indeed unlockable. I've done it with 4 different T-Mobile Xs. None of which were dev editions.
It's a travesty and it's inexcusable that high level tech support at Motorola would say otherwise. Ridiculous.
Sent from my XT1053
Did you remove the spaces between the four lines of the unlock code after pasting?
Hi,
I'm sorry if this is a bit redundant, I've tried looking for answers online but I keep getting mixed results, there's alot of terms that the word "unlock" goes with and I just can't seem to find a straight forward answer.
Can the Moto G 2nd Gen be sim unlocked in the sense that a samsung s4 or a galaxy ace can be? When I unlocked those other phones, all I had to do was root it and use some app or import a file on an sd card which unlocked the phone for me or provided me with an unlock code to use.
Can the Moto G 2nd gen be unlocked without actually buying a unlock code from a provider?
-Thanks
There's no way mate, you have to get an unlock code. Motorola actually put write protection where normally there is not so, pretty much that's your only option
siredux said:
There's no way mate, you have to get an unlock code. Motorola actually put write protection where normally there is not so, pretty much that's your only option
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Ah ok, thanks alot for the quick answer, I saw the message early and bought an unlock code, just didn't have the time to reply till now
nak123 said:
Ah ok, thanks alot for the quick answer, I saw the message early and bought an unlock code, just didn't have the time to reply till now
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Well, you did the right thing
hello
i have got moto g6 from tracphone
i have searched how to sim unlock this phone but i have not got any answers
is it possible?
is here anyone who can do this?
i can pay
ikavart said:
hello
i have got moto g6 from tracphone
i have searched how to sim unlock this phone but i have not got any answers
is it possible?
is here anyone who can do this?
i can pay
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Click to collapse
Snipped
ikavart said:
hello
i have got moto g6 from tracphone
i have searched how to sim unlock this phone but i have not got any answers
is it possible?
is here anyone who can do this?
i can pay
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I work in cell phone repairs and get asked quite a lot about this. It used to be that the lock was on the phone but now it's on the carriers server so it's pretty hard to bypass.
Bluemgt06 said:
I work in cell phone repairs and get asked quite a lot about this. It used to be that the lock was on the phone but now it's on the carriers server so it's pretty hard to bypass.
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Thank u pro