Database Develop

TMobile Motomaker Bootloader Unlock

Currently the motomaker version of the tmobile moto x doesn't allow bootloader unlocking.
Does anyone know if this is set to change in the future?

tw1tch175 said:
Currently the motomaker version of the tmobile moto x doesn't allow bootloader unlocking.
Does anyone know if this is set to change in the future?
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Have they specifically said its not allowed or have they just not added them to the unlockable database yet? I was told it can take some time for them to add them to the database. Also, the unlocking website had problems yesterday and wouldn't unlock any phones period.

Steve-x said:
Have they specifically said its not allowed or have they just not added them to the unlockable database yet? I was told it can take some time for them to add them to the database. Also, the unlocking website had problems yesterday and wouldn't unlock any phones period.
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The support people I talked to both said that they aren't supported. They didn't know when or if they would be supported. TMobile support was just clueless.

tw1tch175 said:
The support people I talked to both said that they aren't supported. They didn't know when or if they would be supported. TMobile support was just clueless.
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The Motorola website says its supported so I'd post on the official Motorola forum and ask for them to look into it.

I just got my motomaker T-Mobile device and I can't unlock the bootloader. That is the only reason I bought the t-mobile version. I think motorola wants us to be stuck with the stupid black and white device.

Ok I thought it was just me but after reading this thread I know it's not. I just got my motomaker tmobile moto x today and no dice on the bootloader unlock. Got on the phone with Motorola support and they are clueless when it comes to the bootloader. I don't get what the difference would be between a colored one and black/white one that would cause any sort of differentiation on the bootloaders.

kcbboy said:
Ok I thought it was just me but after reading this thread I know it's not. I just got my motomaker tmobile moto x today and no dice on the bootloader unlock. Got on the phone with Motorola support and they are clueless when it comes to the bootloader. I don't get what the difference would be between a colored one and black/white one that would cause any sort of differentiation on the bootloaders.
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They will likely be in two different categories so I'm thinking they just haven't got around to confirming that but I would like to find out before the end of my return window. Support does seem pretty clueless.

different model number?
Can anyone confirm the model number for the T-Mobile MotoMaker version and the Dev Edition version? I thought they were one and the same which is why I went with the MotoMaker version...

T-mobile before motomaker was XT1053 - same as dev edition - and had unlockable bootloader. Is it different now?

Reading the forums at the motorola website it appears the they need to enter each phone into the system manually. I hope it is only a matter of a few days and then I can unlock.
Sent from my XT1053 using Tapatalk

If you haven't done so already, go post on the Motorola forums.
I, for one, will be returning my T-Mobile Moto Maker if I can't unlock the bootloader by the time my return period is up.
Sent from my XT1053 using Tapatalk

Tried again this morning and BOOM it worked. My faith in the new Moto is restored.
Sent from my XT1053 using Tapatalk

dpmanter said:
Tried again this morning and BOOM it worked. My faith in the new Moto is restored.
Sent from my XT1053 using Tapatalk
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Yay! :good:

dpmanter said:
Tried again this morning and BOOM it worked. My faith in the new Moto is restored.
Sent from my XT1053 using Tapatalk
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Excellent. Since it wipes device I won't have time to try until this weekend but fingers crossed it works for me too!
Sent from my XT1053

Tried it again today and worked like a charm.

[Q] Unlocking AT&T Moto X

Hi there!
I'm having hard days trying to unlock my Moto X by AT&T. I've got the phone almost a month ago and the problem is that I can't get the unlock code from any service, they just can't find it.
I made a few calls to AT&T and as I understood operators can't give unlock codes anymore. They asked me to go to att.com/deviceunlock to fill the unlock request form.
The form includes field called "Wireless number" and since I live in Russia I cannot provide any US number.
Is there a kind person who could get the code for me, filling the form with his wireless number (I can pay for that)?
Or maybe anyone knows another way to unlock the device?
Thanks a lot!

kizhaevv said:
Hi there!
I'm having hard days trying to unlock my Moto X by AT&T. I've got the phone almost a month ago and the problem is that I can't get the unlock code from any service, they just can't find it.
I made a few calls to AT&T and as I understood operators can't give unlock codes anymore. They asked me to go to att.com/deviceunlock to fill the unlock request form.
The form includes field called "Wireless number" and since I live in Russia I cannot provide any US number.
Is there a kind person who can get the code for me, filling the form with his wireless number (I can pay for that)?
Or maybe anyone knows another way to unlock the device?
Thanks a lot!
Click to expand...
Click to collapse
Try out swiftunlock as they are legit and I have used them many times.

Sorry I cannot help you OP. I just hope I dont have any problems unlocking it once I get my Moto X

NickB2008 said:
Try out swiftunlock as they are legit and I have used them many times.
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Thank you for the advice. Just sent them a payment. (swiftunlock.net, right? There are plenty of swiftunlocks on google )
I still hope that some at&t customer could help me...

kizhaevv said:
Thank you for the advice. Just sent them a payment. (swiftunlock.net, right? There are plenty of swiftunlocks on google )
I still hope that some at&t customer could help me...
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Were you able to get the unlock code?

anirudh412 said:
Were you able to get the unlock code?
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Not yet

Finally received the code here: theunlockingcompany dot com

kizhaevv said:
Finally received the code here: theunlockingcompany dot com
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Wow, that's a long wait! Glad to hear that you were able to finally unlock your X.

wmdunn said:
Wow, that's a long wait! Glad to hear that you were able to finally unlock your X.
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Unfortunately that was not me who got phone unlocked, that was a guy that bought from me. And it happened about 2 months ago, so that was not a very long wait

T-Mobile X bootloader unlock

Got my XT1053 today, which is supposed to be bootloader unlockable. But when I tried, it says not eligible. Anybody know how long it takes Motorola to update its system? I feel like I've seen other similar posts and I'm just trying to gauge how long I should elect to wait before I can unlock. Thanks.
Sent from my XT1053

phositadc said:
Got my XT1053 today, which is supposed to be bootloader unlockable. But when I tried, it says not eligible. Anybody know how long it takes Motorola to update its system? I feel like I've seen other similar posts and I'm just trying to gauge how long I should elect to wait before I can unlock. Thanks.
Sent from my XT1053
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I'm sure it's not the answer you are looking for but when I logged on to get my unlock code after two weeks it was there. I'm sure it was there sooner but I never checked until right after I heard the news that lenovo was buying motorola. Soooooooooo, you should have it in less than two weeks anyway.........

phositadc said:
Got my XT1053 today, which is supposed to be bootloader unlockable. But when I tried, it says not eligible. Anybody know how long it takes Motorola to update its system? I feel like I've seen other similar posts and I'm just trying to gauge how long I should elect to wait before I can unlock. Thanks.
Sent from my XT1053
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not sure what your talking about because if you want to unlock your bootloader you need to do here
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/action/auth
scroll down till you see Moto X US / Sprint, USC, TMO then click on unlock and follow the directions

dray_jr said:
not sure what your talking about because if you want to unlock your bootloader you need to do here
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/action/auth
scroll down till you see Moto X US / Sprint, USC, TMO then click on unlock and follow the directions
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I'm saying when I enter my unlock code at that site, it tells me my device is ineligible, even though the T-Mobile X is most certainly bootloader unlockable. I read other people experienced the same thing and then it worked a few days later.
Sent from my Nexus 7

phositadc said:
I'm saying when I enter my unlock code at that site, it tells me my device is ineligible, even though the T-Mobile X is most certainly bootloader unlockable. I read other people experienced the same thing and then it worked a few days later.
Sent from my Nexus 7
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That is interesting for sure i guess i would give it a couple days and try again.
if you dont won't to wait to root you can use the root for locked bootloaders you will just have to wait till you unlock to install a custom recovery.

I got the same problem. T-mobile Moto X purchased while the Cyber Monday.
I tried to unlock the bootloader. And the system says that "Your device does not qualify for bootloader unlocking.":crying:

When you get the string of numbers and letters while in Fastboot copy and paste them to notepad and remove all spaces then copy and paste it to the Moto site where it asks for your unique code. Hope this helps! I had the same issue and this worked.
Sent from my iPad using Tapatalk

After reading the initial post I decided to get my unlock code just to keep it handy as well. Much to my surprise, I too am see a message indicating that my device is not eligible. I have the GSM Unlock MotoX that I bought around January 6th. Lets hope that this is just a temporary situation.

Just got an unlock code! A couple hours ago it said "Your device does not qualify for bootloader unlocking". So try!
P.S. I bought Moto X GSM Unlocked T-Mobile 32GB two weeks ago.

Update: got my unlock code on Sunday night. So took ~2 days from receipt of phone to being unlockable.
Sent from my XT1053 using Tapatalk

Ok just tried again a few moments ago and it worked this time around.
OneOfTheMost said:
Just got an unlock code! A couple hours ago it said "Your device does not qualify for bootloader unlocking". So try!
P.S. I bought Moto X GSM Unlocked T-Mobile 32GB two weeks ago.
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[Q] Moto X (XT1060) Developer Edition can't get unlock code

Hello,
I just recieved my Developer Edition Moto X with black front, white woven back, with words Developer Edition on the back. It's model xt1060 verizon phone.
I follow the steps on motorola's website to unlock the phone no problem.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
I sucesfully enter fastboot, and do the required command to get my device ID.
I paste in my device ID, (the device ID is properly entered.)
Click Can my device be unlocked? and... I get the message "Your device does not qualify for bootloader unlocking"
So I'm 100% sure I have a developer Edition Moto X.
Aren't all Developer edition phones able to unlock bootloader? Anyone else experiencing this and know of a workaround?

Input the following sentence in Google and go to the first link you get:
my device does not qualify for bootloader unlocking

There is a thread on Motorola's forums, but I haven't posted enough here to insert links (forever lurker!)
Looks like the September batch of Dev editions aren't in Moto's database of unlockable devices just yet.

aForcefulThrust said:
Hello,
I just recieved my Developer Edition Moto X with black front, white woven back, with words Developer Edition on the back. It's model xt1060 verizon phone.
I follow the steps on motorola's website to unlock the phone no problem.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
I sucesfully enter fastboot, and do the required command to get my device ID.
I paste in my device ID, (the device ID is properly entered.)
Click Can my device be unlocked? and... I get the message "Your device does not qualify for bootloader unlocking"
So I'm 100% sure I have a developer Edition Moto X.
Aren't all Developer edition phones able to unlock bootloader? Anyone else experiencing this and know of a workaround?
Click to expand...
Click to collapse
Please see -> https://forums.motorola.com/posts/132580d3df
Actually that thread is directing people to -> https://forums.motorola.com/posts/f2061da875?page=1
ANd there is a suggestion by one person to use Firefox instead of Chrome. With Chrome he had got the message, and with Firefox it worked.
Btw, I'm just curious did you buy it direct from Moto, or from some place else?

Thanks guys! That thread on motorola's website explained everything. I have emailed Motorola my phone's info and should get an unlock code shortly I hope.
I bought my phone on ebay, new for 220. Can't post the link...

Yeah basically all of those on ebay were a batch that did not get programed right leaving the factory. There are quite a few of us but it seams they are going to fix it, and numerous people have been told they are still warrantied.
At first they were manually giving out unlock codes, but when it became apparent there were as many people needing them as there are they decided they needed a better solution, so we have been waiting for them to come up with one. Not much info given yet but they are working on it and seem intent to fix this.

I also seem to have ran into this issue tonight. Just bought from the same person on ebay you most likely did and I'm getting the same error message. Just posted my info there so hopefully we get our codes soon! If you hear back from moto support let us know! Thanks!

I also grabbed one of those off of eBay for $220 and unlocked it immediately with no issues. I copied everything from the command prompt by right click, select all and control-c and pasted the entire thing into MS Word. I then deleted everything else and pasted the code into the website and the unlock code was sent to my gmail almost instantly.
---------- Post added at 11:20 AM ---------- Previous post was at 11:19 AM ----------
Oh and mine was an old 2013 build and came with 4.2.2. Lol

I'm still waiting for my Moto X XT1053 I bought from the same seller. Do the GSM unlocked models have the same issue?

One thing to note, their forum post says to wait 24 hours after getting your phone. I think they have some backeed system that requires the phone to be active for 24 hours (thier return window?) to be eligible for an unlock code. Another thing that threw me off was i removed all the spaces in my long ass number code thingy but i left a trailing white space. Triple check that there is no white space before, after, or anywhere in middle of your code. Lastly if you do call motorolla just get them to put you straight to tier two, i spent nearly an hour arguing with some guy on tier one who knew absolutely nothing about the dev edition, unlock keys, or their warranty policy.
**i got the gsm dev unlocked white back for 230$ from that ebay guy, and my key eventually worked after a bunch of failed tries, and a ton of useless time on the phone.

Freedomcaller said:
One thing to note, their forum post says to wait 24 hours after getting your phone. I think they have some backeed system that requires the phone to be active for 24 hours (thier return window?) to be eligible for an unlock code. Another thing that threw me off was i removed all the spaces in my long ass number code thingy but i left a trailing white space. Triple check that there is no white space before, after, or anywhere in middle of your code. Lastly if you do call motorolla just get them to put you straight to tier two, i spent nearly an hour arguing with some guy on tier one who knew absolutely nothing about the dev edition, unlock keys, or their warranty policy.
**i got the gsm dev unlocked white back for 230$ from that ebay guy, and my key eventually worked after a bunch of failed tries, and a ton of useless time on the phone.
Click to expand...
Click to collapse
I just got mine to work. Downloaded Firefox and kept pressing the unlock button until it worked. Now I'm unlocked and rooted!

Guys, it can take 24-48 hours after initial activation for the code to generate. Mine took about 24 hrs.
Free storage from Copy:
https://copy.com?r=cScoov

I always request my code before I even activate my phone (Verizon XT1060 Dev Edition). I just open the box, pop out the SIM, boot to fastboot, run the command to get the unique id, paste it in the browser on Motorola's page and get my code in 5 to 10 seconds. I've done 5 phones like this, one of them being earlier today.
Unlock the phone (since it wipes it...why set it up before unlocking), power it off, put my SIM in and go.

For those who didn't read the linked moto thread, The OP was concerning the September 2014 batch that left the factory programed incorrectly, and thus could not be unlocked normally. Follow the links in the early posts and follow the directions to contact Motorola and they will email you your unlock code, I got mine last night.
Seems to have only effected the XT1060 dev editions, probably a mix up where they were programed as regular vzw phones.

I also ran into the same problem for the first week after receiving my phone. I ended up calling Moto in hopes they'd just give me the code. That didn't happen, but the rep told me the phone must be activated on the network (verizon in my case) before your phone "qualifies" for an unlocked bootloader. I activated, made a few test calls, and Moto finally detected my phone as "qualified." Smooth sailing from there
https://www.youtube.com/watch?v=hNPS38z0Xnk
I followed instructions from that video. Really straight forward.

So, got my Moto X today. It's the XT1053 but I also encountered the same problem. Waited a bit and used Firefox. Bootloader unlocked and rooted now. Thanks to the suggestions, I would've panicked. Lol.
Got the phone from the same seller.
Sent from my XT1053 using XDA Free mobile app

[Q] Unlocked At&t Moto X not connecting to new carrier

I sent my At&t Moto X 2014 to get unlocked and when I received it and was told that it was unlocked, I took it to T-Mobile to get a SIM card to finally use it and it didn't want to connect to the carrier. It keeps saying to try again at a later time but the T-Mobile representative says that it may not have been unlocked right. Does anyone know what I can do or if it has happened to anyone else?

Le Betits said:
I sent my At&t Moto X 2014 to get unlocked and when I received it and was told that it was unlocked, I took it to T-Mobile to get a SIM card to finally use it and it didn't want to connect to the carrier. It keeps saying to try again at a later time but the T-Mobile representative says that it may not have been unlocked right. Does anyone know what I can do or if it has happened to anyone else?
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Click to collapse
Ive never heard of sending a phone somewhere to be unlocked. Generally you either request an unlock code from your carrier or buy one from one of the many sim unlocking websites out there.
Have you contacted the place you sent your phone? That should be your first step. How much did it cost?

_MetalHead_ said:
Ive never heard of sending a phone somewhere to be unlocked. Generally you either request an unlock code from your carrier or buy one from one of the many sim unlocking websites out there.
Have you contacted the place you sent your phone? That should be your first step. How much did it cost?
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Click to collapse
It was a cell phone store that usually repairs phones or unlocks them and so on, unfortunately I got out of T-Mobile too late to go back to the phone place. It cost $45 to unlock, and by seeing all these threads, I can already tell I overpaid.

Le Betits said:
It was a cell phone store that usually repairs phones or unlocks them and so on, unfortunately I got out of T-Mobile too late to go back to the phone place. It cost $45 to unlock, and by seeing all these threads, I can already tell I overpaid.
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Ouch! That's extortion! Unlock codes are usually around $5 from a third party site, or if the phone is off contract your carrier will give you the code for free. All you do is put in the new sim, type the code in the dialer and you're done. $45 for that is ridiculous. You definitely overpaid, sorry to say.
I saw in the other thread that some people had luck when they created a new APN. Have you tried that?

_MetalHead_ said:
Ouch! That's extortion! Unlock codes are usually around $5 from a third party site, or if the phone is off contract your carrier will give you the code for free. All you do is put in the new sim, type the code in the dialer and you're done. $45 for that is ridiculous. You definitely overpaid, sorry to say.
I saw in the other thread that some people had luck when they created a new APN. Have you tried that?
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Yeah, I saw that, it was just my first time unlocking a phone and a friend had previously told me he got his unlocked there so I went there too. Never again, though. I did create a new APN and it connected to T-Mobile briefly for like 2 seconds before saying it had no service again. Now it doesn't connect at all. I don't think it has to do with it being unlocked wrong since other people have had the same problem. It definitely has something to do with the APN, I believe.

I had this problem and moto replaced my device. I still get disconnected from the new device but it's a lot better than the old one. I believe it's hardware issue. I'll have to call them again.

Le Betits said:
Yeah, I saw that, it was just my first time unlocking a phone and a friend had previously told me he got his unlocked there so I went there too. Never again, though. I did create a new APN and it connected to T-Mobile briefly for like 2 seconds before saying it had no service again. Now it doesn't connect at all. I don't think it has to do with it being unlocked wrong since other people have had the same problem. It definitely has something to do with the APN, I believe.
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Ever get it figured out?

_MetalHead_ said:
Ever get it figured out?
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There is another thread in the "Moto X General" forum about this. Its a widely seen problem on ATT moto x which is unlocked and updated to lollipop. Jump to page# 36 in that thread and there is a temporary fix for this problem.

kartus517 said:
There is another thread in the "Moto X General" forum about this. Its a widely seen problem on ATT moto x which is unlocked and updated to lollipop. Jump to page# 36 in that thread and there is a temporary fix for this problem.
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I'm not having a problem, I was just wondering if the OP ever solved his.