TMobile Motomaker Bootloader Unlock - Moto X Q&A

Currently the motomaker version of the tmobile moto x doesn't allow bootloader unlocking.
Does anyone know if this is set to change in the future?

tw1tch175 said:
Currently the motomaker version of the tmobile moto x doesn't allow bootloader unlocking.
Does anyone know if this is set to change in the future?
Click to expand...
Click to collapse
Have they specifically said its not allowed or have they just not added them to the unlockable database yet? I was told it can take some time for them to add them to the database. Also, the unlocking website had problems yesterday and wouldn't unlock any phones period.

Steve-x said:
Have they specifically said its not allowed or have they just not added them to the unlockable database yet? I was told it can take some time for them to add them to the database. Also, the unlocking website had problems yesterday and wouldn't unlock any phones period.
Click to expand...
Click to collapse
The support people I talked to both said that they aren't supported. They didn't know when or if they would be supported. TMobile support was just clueless.

tw1tch175 said:
The support people I talked to both said that they aren't supported. They didn't know when or if they would be supported. TMobile support was just clueless.
Click to expand...
Click to collapse
The Motorola website says its supported so I'd post on the official Motorola forum and ask for them to look into it.

I just got my motomaker T-Mobile device and I can't unlock the bootloader. That is the only reason I bought the t-mobile version. I think motorola wants us to be stuck with the stupid black and white device.

Ok I thought it was just me but after reading this thread I know it's not. I just got my motomaker tmobile moto x today and no dice on the bootloader unlock. Got on the phone with Motorola support and they are clueless when it comes to the bootloader. I don't get what the difference would be between a colored one and black/white one that would cause any sort of differentiation on the bootloaders.

kcbboy said:
Ok I thought it was just me but after reading this thread I know it's not. I just got my motomaker tmobile moto x today and no dice on the bootloader unlock. Got on the phone with Motorola support and they are clueless when it comes to the bootloader. I don't get what the difference would be between a colored one and black/white one that would cause any sort of differentiation on the bootloaders.
Click to expand...
Click to collapse
They will likely be in two different categories so I'm thinking they just haven't got around to confirming that but I would like to find out before the end of my return window. Support does seem pretty clueless.

different model number?
Can anyone confirm the model number for the T-Mobile MotoMaker version and the Dev Edition version? I thought they were one and the same which is why I went with the MotoMaker version...

T-mobile before motomaker was XT1053 - same as dev edition - and had unlockable bootloader. Is it different now?

Reading the forums at the motorola website it appears the they need to enter each phone into the system manually. I hope it is only a matter of a few days and then I can unlock.
Sent from my XT1053 using Tapatalk

If you haven't done so already, go post on the Motorola forums.
I, for one, will be returning my T-Mobile Moto Maker if I can't unlock the bootloader by the time my return period is up.
Sent from my XT1053 using Tapatalk

Tried again this morning and BOOM it worked. My faith in the new Moto is restored.
Sent from my XT1053 using Tapatalk

dpmanter said:
Tried again this morning and BOOM it worked. My faith in the new Moto is restored.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Yay! :good:

dpmanter said:
Tried again this morning and BOOM it worked. My faith in the new Moto is restored.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Excellent. Since it wipes device I won't have time to try until this weekend but fingers crossed it works for me too!
Sent from my XT1053

Tried it again today and worked like a charm.

Related

[Q] exactly which versions can have bootloaders unlocked?

I found an XT1053 on eBay with a spanish user manual. Bought it assuming the bootloader would be unlockable on the motorola site but I was wrong. https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215 lists the supported devices but "Latin America" doesn't get too specific.
Anyone know how we can determine which devices can be bootloader unlocked? I'd hate to go through this again. Maybe I should have just spent the extra $100 for a t-mobile version... I sure do like the lack of carrier branding on this device.
A better way to answer would be:
All but Verizon and AT&T.
Sent from my XT1060 using Tapatalk
1ManWolfePack said:
A better way to answer would be:
All but Verizon and AT&T.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
Sadly, it's not that simple. This is not an AT&T (XT1058) or Verizon (XT1060) but an XT1053. I believe it's a Nextel Moto X. It has a spanish manual, defaulted to spanish when setting it up, has an unused SIM card that says Nextel.
It was not able to be bootloader unlocked on the motorola site.
jnichols959 said:
Sadly, it's not that simple. This is not an AT&T (XT1058) or Verizon (XT1060) but an XT1053. I believe it's a Nextel Moto X. It has a spanish manual, defaulted to spanish when setting it up, has an unused SIM card that says Nextel.
It was not able to be bootloader unlocked on the motorola site.
Click to expand...
Click to collapse
just FYI - the T-Mobile one is unbranded. its basically a 16gb dev edition, same model xt1053.
mohlsen8 said:
just FYI - the T-Mobile one is unbranded. its basically a 16gb dev edition.
Click to expand...
Click to collapse
Cool. I thought I saw it with a T-Mobile logo on the back somewhere online but I could certainly be mistaken. There are no carrier apps installed on the T-Mobile version?
I think I'll just resell this one and buy the tmo or dev edition new straight from Motorola. Don't want to mess with eBay over and over trying to get one whose bootloader can be unlocked. I thought it was "not AT&T or Verizon" too but now I see that's not the case and it may just be a north american-centric view of the situation...
Sent from my XT1053 using Tapatalk
jnichols959 said:
Cool. I thought I saw it with a T-Mobile logo on the back somewhere online but I could certainly be mistaken. There are no carrier apps installed on the T-Mobile version?
I think I'll just resell this one and buy the tmo or dev edition new straight from Motorola. Don't want to mess with eBay over and over trying to get one whose bootloader can be unlocked. I thought it was "not AT&T or Verizon" too but now I see that's not the case and it may just be a north american-centric view of the situation...
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
double check, but I'm 99% sure. they weren't even selling it in stores or on their own website as far as I know. no physical branding or software I'm pretty sure.

Moto X (can bootloader be unlocked)

Thinking about the Moto X, the GSM edition, not the developer edition because I understand the developer version comes in white back and black front. I want all white Moto X. So because I am not getting the developer edition can I still unlock the bootloader??? I tried checking before asking this and could not find the answer.
Thanks, Vinny
vinnyjr said:
Thinking about the Moto X, the GSM edition, not the developer edition because I understand the developer version comes in white back and black front. I want all white Moto X. So because I am not getting the developer edition can I still unlock the bootloader??? I tried checking before asking this and could not find the answer.
Thanks, Vinny
Click to expand...
Click to collapse
it depends.
if you buy the t-mobile one on motorola.com its unlockable. if you get the at&t one it is not unlockable.
if you buy a rogers canada one its unlockable. if you buy a telcel or claro latin america unit they are unlockable. if you buy a mexico nextel GSM one it is not unlockable (some people are holding out hope that its a mistake and will have its IMEIs added to the unlock list..).
sleepyguy007 said:
it depends.
if you buy the t-mobile one on motorola.com its unlockable. if you get the at&t one it is not unlockable.
if you buy a rogers canada one its unlockable. if you buy a telcel or claro latin america unit they are unlockable. if you buy a mexico nextel GSM one it is not unlockable (some people are holding out hope that its a mistake and will have its IMEIs added to the unlock list..).
Click to expand...
Click to collapse
Thanks for the fast reply. Great information.
Vinny
If you're asking if the BOOTLOADER can be unlocked, as of right now, no.
If you're asking about carrier unlock, then you can go by sleepy guys answer.
Sent from my XT1060 using Tapatalk
wturner859 said:
If you're asking if the BOOTLOADER can be unlocked, as of right now, no.
If you're asking about carrier unlock, then you can go by sleepy guys answer.
Sent from my XT1060 using Tapatalk
Click to expand...
Click to collapse
Well, it's not a "no." Like the poster said above, it depends on your carrier. VZW and ATT are a no go.
I have a Latin America Moto X (Movistar Chile), but when I try to unlock the bootloader, the Motorola Page throws me "your device does not qualify for bootloader unlocking"
I have a Fido Canada version of this phone and I'm trying to unlock the boot loader but it tells me I'm not eligible . i know the my phone is the same as rogers. Why am I not able to?
Sent from my XT1058 using xda app-developers app
pjcordi said:
I have a Fido Canada version of this phone and I'm trying to unlock the boot loader but it tells me I'm not eligible . i know the my phone is the same as rogers. Why am I not able to?
Sent from my XT1058 using xda app-developers app
Click to expand...
Click to collapse
Carrier needs to provide Motorola with the OK to allow the unlocking the bootloader, obviously Fido hasn't given them the OK, see if you can return it and pick up the rogers version at full price and use your Fido Sim card,you shouldn't have to Sim unlock as we all know Rogers is Fido's parent company
Sent on my Moto X
Okay well my phone is on contract. Im pretty sure the Rogers and Fido phone are the exact same. I don't think they would trade mine in for a rogers. Is there any other way to unlock the boot loader? Will there be one in the future?
Sent from my XT1058 using xda app-developers app
Basically the problem is some carriers are not giving their imei lists to Motorola to have those phones in the unlock program. Thats probably why there are some Latin America units that can't unlock
pjcordi said:
Okay well my phone is on contract. Im pretty sure the Rogers and Fido phone are the exact same. I don't think they would trade mine in for a rogers. Is there any other way to unlock the boot loader? Will there be one in the future?
Sent from my XT1058 using xda app-developers app
Click to expand...
Click to collapse
Being Fido makes no difference, it runs the Rogers firmware and is unlockable. Its looking like several people have tried to unlock bootloaders today(including me) and the Motorola website has said they are not eligible. So my conclusion at this point is that the backend server that handles the codes is down/broken.
sleepyguy007 said:
it depends.
if you buy the t-mobile one on motorola.com its unlockable. if you get the at&t one it is not unlockable.
if you buy a rogers canada one its unlockable. if you buy a telcel or claro latin america unit they are unlockable. if you buy a mexico nextel GSM one it is not unlockable (some people are holding out hope that its a mistake and will have its IMEIs added to the unlock list..).
Click to expand...
Click to collapse
For the Nextel Mexico XT1053, It has been confirmed that is a mistake as can be seen in this thread on Motorola's Website. They are working the issue, but it may take more time.
GoClifGo05 said:
Well, it's not a "no." Like the poster said above, it depends on your carrier. VZW and ATT are a no go.
Click to expand...
Click to collapse
Wrong. I contacted Moto. The GSM unlocked version is NOT bootloader unlockable. My unlock code does not work. I am sending it back.
neotenshi said:
I have a Latin America Moto X (Movistar Chile), but when I try to unlock the bootloader, the Motorola Page throws me "your device does not qualify for bootloader unlocking"
Click to expand...
Click to collapse
flashallthetime said:
Carrier needs to provide Motorola with the OK to allow the unlocking the bootloader,
Click to expand...
Click to collapse
^^^^ This...
If the carrier doesn't want Moto to let you unlock, you can't. Motorola's web site for unlocking will tell you your device doesn't qualify and there is nothing you can do.
Moto's web site does list some information on carriers and which can be unlocked. See -> https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215
As far as which motos that can not be unlocked 2 are unable, Verizon and AT&T consumer versions, all other motos have the unlockable boot loader to date.
If you have attempted to unlock and get ineligible, then your imei has not yet been entered into motos system. When calling the "not the Sharpe's knifes in the drawer" folks at moto, please establish what you wish to unlock your BOOT LOADER not SIM UNLOCKED because they normally ASSume the sim
Sent on my Lenoto A2109 tablet
KidJoe said:
^^^^ This...
If the carrier doesn't want Moto to let you unlock, you can't. Motorola's web site for unlocking will tell you your device doesn't qualify and there is nothing you can do.
Moto's web site does list some information on carriers and which can be unlocked. See -> https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215
Click to expand...
Click to collapse
The off contract, GSM unlocked phone has nothing to do with carrier's wishes. I have this phone with an activated TMO sim and it is not eligible for unlock, period. This is sold directly by Motorola and is supplied with a TMO sim. TMO has no issue with bootloader unlocks, so it's not the carrier - this model is not bootloader unlockable.
flashallthetime said:
As far as which motos that can not be unlocked 2 are unable, Verizon and AT&T consumer versions, all other motos have the unlockable boot loader to date.
If you have attempted to unlock and get ineligible, then your imei has not yet been entered into motos system. When calling the "not the Sharpe's knifes in the drawer" folks at moto, please establish what you wish to unlock your BOOT LOADER not SIM UNLOCKED because they normally ASSume the sim
Sent on my Lenoto A2109 tablet
Click to expand...
Click to collapse
Been there, done that. I was told by Moto that my off contract, unlocked full price GSM Moto X shipped with the Tmobile sim is not bootloader unlockable. The two people I spoke with fully understood the difference between sim unlocked and bootloader unlocked, and also knew that bootloader unlocking automatically voids the warranty except on the Developer version.
2c
attn1 said:
The off contract, GSM unlocked phone has nothing to do with carrier's wishes. I have this phone with an activated TMO sim and it is not eligible for unlock, period. This is sold directly by Motorola and is supplied with a TMO sim. TMO has no issue with bootloader unlocks, so it's not the carrier - this model is not bootloader unlockable.
Been there, done that. I was told by Moto that my off contract, unlocked full price GSM Moto X shipped with the Tmobile sim is not bootloader unlockable. The two people I spoke with fully understood the difference between sim unlocked and bootloader unlocked, and also knew that bootloader unlocking automatically voids the warranty except on the Developer version.
Click to expand...
Click to collapse
So your situation is totally different than any other situation, normally T-Mobile phones are unlockable, so Motorola has itself made your unlockable
Sent on my Lenoto A2109 tablet
flashallthetime said:
So your situation is totally different than any other situation, normally T-Mobile phones are unlockable, so Motorola has itself made your unlockable
Sent on my Lenoto A2109 tablet
Click to expand...
Click to collapse
Update: Moto just sent me a note saying that their system may not be updated with my IMEI yet, but once it is, the warranty is automatically and uncategorically voided when I apply for the unlock code. Since it's the 32GB version, I'll still RMA it and get the Developer version instead. It's the exact same money and unlocking the developer version does not void the warranty.
attn1 said:
Update: Moto just sent me a note saying that their system may not be updated with my IMEI yet, but once it is, the warranty is automatically and uncategorically voided when I apply for the unlock code. Since it's the 32GB version, I'll still RMA it and get the Developer version instead. It's the exact same money and unlocking the developer version does not void the warranty.
Click to expand...
Click to collapse
So the 2 idiots you spoke to are wrong, you can unlock
Sent on my Gummy running Lenoto X

[Q] T-Mobile Moto X: can I use it on any GSM carrier?

Hi there!
I am looking to get a Moto X to be used with any GSM carrier in the US and Europe.
(I don't want to root it)
Do I need to buy the Developer Edition or can I also get the No-Contract T-Mobile one (customizable via motomaker)?
Thanks in advance!
The T-mobile is unlocked and good to go, no need to buy the developer edition.
HwlHwl said:
Hi there!
I am looking to get a Moto X to be used with any GSM carrier in the US and Europe.
(I don't want to root it)
Do I need to buy the Developer Edition or can I also get the No-Contract T-Mobile one (customizable via motomaker)?
Thanks in advance!
Click to expand...
Click to collapse
They're the exact same phone x1053, make sure the LTE bands are correct for the carriers you want to use (5 and 7 are x1058 only)
Steve-x said:
The T-mobile is unlocked and good to go, no need to buy the developer edition.
Click to expand...
Click to collapse
Are you absolutely sure about this? Do you know it for a fact, or have you just read it somewhere?
I contacted Motorola today, to verify that the t-mobile off-contract version indeed was sim-unlocked, but they replied that it WAS sim-locked, and also was carrying the t-mobile logo on the back.
I think it's really hard to figure out who to believe, since many are reporting that it comes sim-unlocked, but wouldn't Motorola be the one to know for sure?
Odelheim said:
Are you absolutely sure about this? Do you know it for a fact, or have you just read it somewhere?
I contacted Motorola today, to verify that the t-mobile off-contract version indeed was sim-unlocked, but they replied that it WAS sim-locked, and also was carrying the t-mobile logo on the back.
I think it's really hard to figure out who to believe, since many are reporting that it comes sim-unlocked, but wouldn't Motorola be the one to know for sure?
Click to expand...
Click to collapse
I can't verify whether it's SIM locked or not but I have one in my hand and the T-Mobile XT1053 does not have any branding on it. There is no logo on it. There are no T-Mo apps on it either.
It's unlocked. Using it with prepaid at&t.
Sent from my XT1053 using Tapatalk

[Q] TMobile or AT&T (No US)

Hello,
I did some research recently, and this caused a little bit of confusion, so I'll post a quick question:
I'm trying to buy this phone on ebay (since I don't have a US CC card), which one should I get, the T-Mobile or AT&T version?
Requirements:
- to unlock it for Europe GSM
- install CyanogenMod
As of now I was going for the T-Mobile, since I've read it's easier to unlock the bootloader, but now I see that the CM is only for AT&T phones? Or am I mistaking?
Thanks!
It doesn't matter any more. When you purchase from the Moto web site you ask for the GSM version. There is no more differentiation between the T-Mo and AT&T versions. You'll get the XT1053, the former T-Mo version.
Sent from my Nexus 7 using Tapatalk
scottjb said:
It doesn't matter any more. When you purchase from the Moto web site you ask for the GSM version. There is no more differentiation between the T-Mo and AT&T versions. You'll get the XT1053, the former T-Mo version.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Any source confirming this?
Sent from my Moto X
scottjb said:
It doesn't matter any more. When you purchase from the Moto web site you ask for the GSM version. There is no more differentiation between the T-Mo and AT&T versions. You'll get the XT1053, the former T-Mo version.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Are you sure about this? Cause if you look it up, everyone is saying that the T-Mobile bootloader can be unlocked, and the AT&T can not.
RenSoAbrupt said:
Any source confirming this?
Sent from my Moto X
Click to expand...
Click to collapse
Yes, me. I bought a T-Mobile Moto X in November and had to choose my carrier. I bought another Moto X last week and there was no carrier selection, I only had to choose between GSM and CDMA. Both times I received an XT1053 with a T-Mobile SIM in it.
Sent from my Nexus 7 using Tapatalk
---------- Post added at 01:22 PM ---------- Previous post was at 01:20 PM ----------
TheSaw said:
Are you sure about this? Cause if you look it up, everyone is saying that the T-Mobile bootloader can be unlocked, and the AT&T can not.
Click to expand...
Click to collapse
I have no knowledge of the bootloader situation, only my experience with the purchases as noted above.
Sent from my Nexus 7 using Tapatalk
As far as AT&T bootloader goes it is still not unlockable. When it will be? Nobody really knows if Motorola is going to add it to its Unlock program.
scottjb said:
It doesn't matter any more. When you purchase from the Moto web site you ask for the GSM version. There is no more differentiation between the T-Mo and AT&T versions. You'll get the XT1053, the former T-Mo version.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Appears they still technically differentiate between the versions, but are upfront about the T-Mobile version working with either carrier.
larry62 said:
Appears they still technically differentiate between the versions, but are upfront about the T-Mobile version working with either carrier.
Click to expand...
Click to collapse
Yes, it does. Looks as if they changed it again. I didn't get that selection panel when I bought one a week ago. I guess you can still get the XT1058 model for AT&T. However, if I were buying one I'm not sure why I would order the AT&T model over the GSM model based on the description. I would get the XT1053 anyway.
scottjb said:
Yes, it does. Looks as if they changed it again. I didn't get that selection panel when I bought one a week ago. I guess you can still get the XT1058 model for AT&T. However, if I were buying one I'm not sure why I would order the AT&T model over the GSM model based on the description. I would get the XT1053 anyway.
Click to expand...
Click to collapse
Maybe they were temporarily sold out of the AT&T model? There is some LTE band on the AT&T model not available on the XT1053, but if I remember that band isn't used currently by AT&T in the USA anyways. People might also want all that wonderful added value bloatware software not on the XT1053 and have the inconvenience safety of a locked SIM.
larry62 said:
...People might also want all that wonderful added value bloatware software not on the XT1053 and have the inconvenience safety of a locked SIM.
Click to expand...
Click to collapse
Hmm...good points. :/ I'll take my chances without the software and lock.

T-Mobile X bootloader unlock

Got my XT1053 today, which is supposed to be bootloader unlockable. But when I tried, it says not eligible. Anybody know how long it takes Motorola to update its system? I feel like I've seen other similar posts and I'm just trying to gauge how long I should elect to wait before I can unlock. Thanks.
Sent from my XT1053
phositadc said:
Got my XT1053 today, which is supposed to be bootloader unlockable. But when I tried, it says not eligible. Anybody know how long it takes Motorola to update its system? I feel like I've seen other similar posts and I'm just trying to gauge how long I should elect to wait before I can unlock. Thanks.
Sent from my XT1053
Click to expand...
Click to collapse
I'm sure it's not the answer you are looking for but when I logged on to get my unlock code after two weeks it was there. I'm sure it was there sooner but I never checked until right after I heard the news that lenovo was buying motorola. Soooooooooo, you should have it in less than two weeks anyway.........
phositadc said:
Got my XT1053 today, which is supposed to be bootloader unlockable. But when I tried, it says not eligible. Anybody know how long it takes Motorola to update its system? I feel like I've seen other similar posts and I'm just trying to gauge how long I should elect to wait before I can unlock. Thanks.
Sent from my XT1053
Click to expand...
Click to collapse
not sure what your talking about because if you want to unlock your bootloader you need to do here
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/action/auth
scroll down till you see Moto X US / Sprint, USC, TMO then click on unlock and follow the directions
dray_jr said:
not sure what your talking about because if you want to unlock your bootloader you need to do here
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215/action/auth
scroll down till you see Moto X US / Sprint, USC, TMO then click on unlock and follow the directions
Click to expand...
Click to collapse
I'm saying when I enter my unlock code at that site, it tells me my device is ineligible, even though the T-Mobile X is most certainly bootloader unlockable. I read other people experienced the same thing and then it worked a few days later.
Sent from my Nexus 7
phositadc said:
I'm saying when I enter my unlock code at that site, it tells me my device is ineligible, even though the T-Mobile X is most certainly bootloader unlockable. I read other people experienced the same thing and then it worked a few days later.
Sent from my Nexus 7
Click to expand...
Click to collapse
That is interesting for sure i guess i would give it a couple days and try again.
if you dont won't to wait to root you can use the root for locked bootloaders you will just have to wait till you unlock to install a custom recovery.
I got the same problem. T-mobile Moto X purchased while the Cyber Monday.
I tried to unlock the bootloader. And the system says that "Your device does not qualify for bootloader unlocking.":crying:
When you get the string of numbers and letters while in Fastboot copy and paste them to notepad and remove all spaces then copy and paste it to the Moto site where it asks for your unique code. Hope this helps! I had the same issue and this worked.
Sent from my iPad using Tapatalk
After reading the initial post I decided to get my unlock code just to keep it handy as well. Much to my surprise, I too am see a message indicating that my device is not eligible. I have the GSM Unlock MotoX that I bought around January 6th. Lets hope that this is just a temporary situation.
Just got an unlock code! A couple hours ago it said "Your device does not qualify for bootloader unlocking". So try!
P.S. I bought Moto X GSM Unlocked T-Mobile 32GB two weeks ago.
Update: got my unlock code on Sunday night. So took ~2 days from receipt of phone to being unlockable.
Sent from my XT1053 using Tapatalk
Ok just tried again a few moments ago and it worked this time around.
OneOfTheMost said:
Just got an unlock code! A couple hours ago it said "Your device does not qualify for bootloader unlocking". So try!
P.S. I bought Moto X GSM Unlocked T-Mobile 32GB two weeks ago.
Click to expand...
Click to collapse

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