Can't use custom notification sounds - Samsung Galaxy Note 9 Questions & Answers

Hi all,
I use a couple of apps that I use custom notification sounds for. However, when I test or get a notification on said app, the Note 9 "seizes" the notification and plays the default notification. IOW, my custom setting has no affect. So I miss the event in question. Happens on multiple apps, so I know it's the phone.
This thing is amazing, once I got other things straightened out. It really is the Star Trek tricorder. ?
Any ideas? Help much appreciated!
Rich

Bumping this... anyone?

Try a reboot. Should work after the first reboot when you add custom sounds so I doubt it is a legit fix. Something else must be going on.

@rbiter said:
Try a reboot. Should work after the first reboot when you add custom sounds so I doubt it is a legit fix. Something else must be going on.
Click to expand...
Click to collapse
Been there done that... no change

Have you tried deleting your ringtones or sounds and pasting them back in folder? I'm just throwing mud at the wall here. Once I paste in the folder if it doesn't work right away a reboot let's the OS see it. Is it regular mp3 or ogg format also?

@rbiter said:
Have you tried deleting your ringtones or sounds and pasting them back in folder? I'm just throwing mud at the wall here. Once I paste in the folder if it doesn't work right away a reboot let's the OS see it. Is it regular mp3 or ogg format also?
Click to expand...
Click to collapse
They're ogg format. Tried everything you said. I put custom notification sounds in 0/notifications and it works fine on every other device I own, reboot or not so I know it's in the phone or Oreo. The app (Space Launch Now) lets me set any notification sound I want and has a test button. When I do the test or get a notification the phone won't see the custom sound and plays the default notification anyway, after several reboots also.

This YouTube video is for Note 8 But its the same procure for the Note 9
youtube.com/
watch?v=4vYnXn5do_M

I Am Having the Same Issue!
Hi Rich, I’ve had the exact same problem and have spent likely 10-20 hours trying to get this to work over months worth of time. I started with Android Pie (9) and Samsung UI 1.0, and had the issue. Recently, I hard-reset my phone, and installed Android 10.0 and UI 2.0, and nothing has been fixed. Also, I exchanged my phone when I first noticed the issue under the old operating system, and both phones are experiencing the same issue!
I select customs sounds for some apps (under Notifications), but they will not sound. Samsung/android takes over the notification and plays the default sound. I have a newer Note10+, on T-Mobile. In fact, yesterday I was working with a senior tech support person at T-Mobile, and we tried everything. He had a Note10+ there, tried changing to the custom sound, and his device also did not work, did not change it to the custom sound!
Just wondering if you ever got this to work, or have you found any workarounds? I would really, really appreciate your response!
Thanks, Dave

I had this exact same issue. I had to strip all of the tags from the mp3 files and put them in the 'notifications' or 'ringtones' folders. Once I did that, they appeared in the built-in media picker and also worked when using esExplorer to set the ringtone or notification.

Related

[Q] Ringtones manager that won't reset after adding new music.

so... I'm having a problem.
Every time I add new music to my Captivate, it screws up my ringtones. I'm using whoisit lite to manage them, but it is useless. even its backup get screwed up.
I found this thread where the dude has a similar problem, but mine does not go back to default. they all change to a random music. but no one there posted a solution.
so i'm asking it here: how do I fix this? which app do i have to download to make sure my ringtones won't change every time I add new tunes?
I've had this issue on stock ROMs before as well. It happens because the phone unmounts the sd cards when you put them in mass media mode, so it can't see your custom ringers anymore. I don't know why they get reset sometimes though and not others. Some ROMs did it to me, some didn't, and I don't have a good answer as to the rhyme or reason.
If you're rooted, you can copy your current ringers into system / media / audio / ringtones and they'll stay put (because they won't unmount anymore), but I don't have a great answer for you otherwise.
Does it do it with the stock ringtone picker as well, or just the one you downloaded?
Stock picker have this bug as well. which is why I downloaded whoislite in the first place.
I just downloaded Locale, which handles the contacts ringtones, but does not work with the alarms. but might solve at least 70% of the problem. doing some test right now.
I'm using Andromeda rom, BTW (not sure if its the current or not, tough)

[MIUI] Screen Lock Sound Issues.

I've been using custom screen lock sounds for a while now, because the default sounds were bad.
Silent for locking and the iPhone sound for unlocking.
I replaced the ogg files in the folder using Root Explorer and all that.
It's been working up until now.
Just out of the blue, the sounds are different and I can't change them..
I even deleted the ogg files in the audio folder and they're still there!
I haven't made any changes to the phone to make this happen..It just randomly started using different sounds and it's really ****ing annoying now.
halp
UPDATE!!
I was looking at the properties of those lock and unlock ogg files and the timestamp said "1:35am" Today..which is weird 'cause I wasn't even on my phone.
Last time I looked, it was like 1 when I was doing something on my phone and I noticed this stuff at like 10 til.
Which also leads me to believe I might have a virus, becaaaause my malware application popped up and said it was unsafe..looked at the list of the apps that it said were unsafe and the first one was Root Explorer and like basically every other app I have lmao.
Guess I'll be factory resetting and re-flashing MIUI tonight. B|
God! said:
I've been using custom screen lock sounds for a while now, because the default sounds were bad.
Silent for locking and the iPhone sound for unlocking.
I replaced the ogg files in the folder using Root Explorer and all that.
It's been working up until now.
Just out of the blue, the sounds are different and I can't change them..
I even deleted the ogg files in the audio folder and they're still there!
I haven't made any changes to the phone to make this happen..It just randomly started using different sounds and it's really ****ing annoying now.
halp
UPDATE!!
I was looking at the properties of those lock and unlock ogg files and the timestamp said "1:35am" Today..which is weird 'cause I wasn't even on my phone.
Last time I looked, it was like 1 when I was doing something on my phone and I noticed this stuff at like 10 til.
Which also leads me to believe I might have a virus, becaaaause my malware application popped up and said it was unsafe..looked at the list of the apps that it said were unsafe and the first one was Root Explorer and like basically every other app I have lmao.
Guess I'll be factory resetting and re-flashing MIUI tonight. B|
Click to expand...
Click to collapse
Well it always thinks that apps that have root access are malicious. If your on Miui, check out the sounds ui in the themes app, those will overide any system sounds, cuz its a theme.
Youngunn2008 said:
Well it always thinks that apps that have root access are malicious. If your on Miui, check out the sounds ui in the themes app, those will overide any system sounds, cuz its a theme.
Click to expand...
Click to collapse
I went ahead and wiped and reflashed MIUI.
Sounds are back to normal. I uninstalled that malware app 'cause it was stupid anyway.

[Q] Clock app on Slim ICS 3.3

So I found that the clock app is different, coming from Mosaic 9 and I like the style of it, although one of my problems is that I can't seem to make the alarm sound a song on my phone. Anyway to get a custom alarm in that im missing?
On a similarly related note, I installed a TW Clock or something (can't quite remember the name, looking for the link) but the option to use a custom alarm doesn't work if anyone knows whats going on, although the OP said everything works besides the note that says the time to alarm.
the error it gives me: App package com.sec.android.app.myfiles not found
okay im stupid, im assuming this is because I dont have My Files installed anymore or it doesnt come with Slim ICS, trying to restore the app with titanium backup... any other suggestions?
heres the exact one I DL'd: http://forum.xda-developers.com/showthread.php?t=1558337
Thanks!
Agree, wondering how to get custom alarm sound to display in choices for this clock.
I figured it out. For some reason I couldn't get files to save from the phone but when hooking it up to my computer, I was able to copy files into the ringtones folder. The songs now show up as choices for the alarm ringtone.
kinda tedious, but hey, not that much work.... I *think* setting something as ur ringtone from poweramp should work too if i remember correctly then.
Thanks!

[Q] personal ringtones in contact app doesn't work

Hello,
perhaps someone has an idea and can help:
when i select an individual ringtone to one of my contacts it does not fit. If he is calling it always plays the standard/default ringtone from the settings.
I tried tonepicker and winamp but didn't help. I shows me the selected individual mp3 file in the contact setting, but doesn't play it when he is calling.....
Many thanks and regards
Rod
Look in your SD card for a folder called ringtones.if it doesn't exist create a folder called ringtones.now copy your mp3 tunes to that folder and they should appear when u select a ringtone under contact
many thanks for your replay...but the folder already exists and i can select the mp3 in and for the contact but, if he is calling me, the standard/default ringtone will be played :-(
rodman01 said:
many thanks for your replay...but the folder already exists and i can select the mp3 in and for the contact but, if he is calling me, the standard/default ringtone will be played :-(
Click to expand...
Click to collapse
this function works for me, all I can recommend is backup your important infomation. then reset the phone and see if the issue still exists.
its an extreme fix but its essentially the next level of "turn it off and on again"
hope this helps.
ok thanks a lot think i will try it as you said.....there is also a brand new version of my rom available since a couple of minutes so this is a good chance to reset everything an install it new
First try to change the default ringtone in settings/sound/ringtone.then return to contact and set the ringtone again.still not working try reboot and do it again...if this doesn't work.then a factory reset is necessary.
I tried again to set the ringtones to default. Select one mp3 again as an individual tone, restarted, set permissions, wiped in CWM.....but no success...
Because a new romversion, i wiped and formated everything again anyways and installed the new rom. But also with this action: the selected individual ringtone in the contact does not play when he is calling...
Think its rom related, and its not a big problem, i don't care.....think i will try an other ics perhaps next week, then i will report again whether its working with other rom on my S1
regards
Rod
Okay. My last suggestion.download a music player(eg. Poweramp or playerpro) and change the default ringtone and reboot, then try set contact ringtone again.
PS. Did u copy/paste your music mp3 files to the ringtone folder on your sd-card.
many many thanks for your efforts!
I tried it with poweramp and with tonepicker....yes i have it on the internal sd card in ringtones folder....a few minutes ago i tried it with an other contact again, because in the past i always used the same contact and phonenumber, so i thought perhaps the contact was corruped....but alos no success...
As i said no big thing for me, perhaps when i have time i will deinstall the stock contact app and the phone apk and change to an other app. Perhaps this give some changes . Many thanks again.
Soo here are some news .....yesterday i tried it with the new updated version of the installed ROM, but no success, even the same, can chose a different ringtone, but its not playing....(did all wipes and formats before flashing the update)
Today i installed an other based ROM complete new (also different Kernel), and after selection the individual ringtone? it works like it should.....!

Disappointed with the 77.12.22 update

I was very excited when I got the pop up notification of a system update available on my phone. I dug around online to try and find a changelog with no luck. So I decided to pull the trigger anyway and see if it fixed any of my main frustrations with the phone.
There are 3 things that should be a simple update to fix yet none of the 3 were included.
1) http://forum.xda-developers.com/showthread.php?t=1858043
Ability to change default homescreen. I like having screen 2 as the default so I can page left for utility apps/widgets and page right for music/play apps/widgets. Apparently the homescreen furthest left is always the default. Every other launcher I have ever used has let you specify which homescreen you want to be the default.
2) http://forum.xda-developers.com/showthread.php?t=1815915
I spent the $50 or so for the desktop dock since I use my phone as my alarm clock on my nightstand. EVERY time I plug the phone it (set to bedside clock to launch as default) it comes up with an error that smartdock has stopped working. I shouldn't have to revert to an old version of the Google store as a workaround, a system update should have fixed this!
3) Phone/Notification ring volumes are independant with no way to link together. (couldn't find a reference thread)
When I use the volume rockers on the side of the phone it adjusts only the incoming call ringer volume, not the notification volume. If I want both to be loud or both to be quiet I have to pull down the notification bar, tap the settings icon, tap the sound icon, tap volumes and adjust both, which can not be done silently as the ringer plays as you adjust them! THIS IS NOT CONVENIENT AT ALL!!! My old Atrix 4g had the option to link the 2 together which makes the most sense! Again, this should be a simple option to add with a patch.
I know these are little things in the big picture, but the fact that a patch was pushed out and failed to address any of them leaves me very frustrated. Apparently the only thing that seems to have changed with a 70+mb update is a new camera icon.
Notacop said:
I was very excited when I got the pop up notification of a system update available on my phone. I dug around online to try and find a changelog with no luck. So I decided to pull the trigger anyway and see if it fixed any of my main frustrations with the phone.
There are 3 things that should be a simple update to fix yet none of the 3 were included.
1) http://forum.xda-developers.com/showthread.php?t=1858043
Ability to change default homescreen. I like having screen 2 as the default so I can page left for utility apps/widgets and page right for music/play apps/widgets. Apparently the homescreen furthest left is always the default. Every other launcher I have ever used has let you specify which homescreen you want to be the default.
2) http://forum.xda-developers.com/showthread.php?t=1815915
I spent the $50 or so for the desktop dock since I use my phone as my alarm clock on my nightstand. EVERY time I plug the phone it (set to bedside clock to launch as default) it comes up with an error that smartdock has stopped working. I shouldn't have to revert to an old version of the Google store as a workaround, a system update should have fixed this!
3) Phone/Notification ring volumes are independant with no way to link together. (couldn't find a reference thread)
When I use the volume rockers on the side of the phone it adjusts only the incoming call ringer volume, not the notification volume. If I want both to be loud or both to be quiet I have to pull down the notification bar, tap the settings icon, tap the sound icon, tap volumes and adjust both, which can not be done silently as the ringer plays as you adjust them! THIS IS NOT CONVENIENT AT ALL!!! My old Atrix 4g had the option to link the 2 together which makes the most sense! Again, this should be a simple option to add with a patch.
I know these are little things in the big picture, but the fact that a patch was pushed out and failed to address any of them leaves me very frustrated. Apparently the only thing that seems to have changed with a 70+mb update is a new camera icon.
Click to expand...
Click to collapse
Sorry to hear that the update didn't live up to your expectations. For your first problem though, I would recommend an alternative launcher. The most popular ones used for ICS and above are Apex Launcher and Nova Launcher (I personally use Nova Launcher Prime, the paid version of Nova).
Just for clarification - you were in the soak test for this update, correct?
MagicXB said:
Just for clarification - you were in the soak test for this update, correct?
Click to expand...
Click to collapse
Well I guess that's the beauty of Android isn't it. I can download an alternate launcher, find an app to fix the volume thing and roll back to a previous version of the app store and all will be well. Guess it's time to do some "customizing".
If I am part of the soak test it would be news to me. All I know is while I was at work yesterday afternoon I got a pop up saying an update was available. I can't remember if I signed up for anything like beta testing or not.
Notacop said:
Well I guess that's the beauty of Android isn't it. I can download an alternate launcher, find an app to fix the volume thing and roll back to a previous version of the app store and all will be well. Guess it's time to do some "customizing".
If I am part of the soak test it would be news to me. All I know is while I was at work yesterday afternoon I got a pop up saying an update was available. I can't remember if I signed up for anything like beta testing or not.
Click to expand...
Click to collapse
If you opted in to the Motorola Feedback Network on the Motorola forums, then you are most likely a part of the soak test which is currently testing the update.
Hmm, I went to try my usual logins on the motorola forums page, found out I had only part way registered. It new my username/password but took me to an "edit your profile page" that allowed me to opt in to the Feedback Network. Apparently I hadn't done that before. Also I didn't have any devices registered there. Doesn't look like I got signed up for the soak test that way.
I spent a few minutes playing with 3rd party launchers and found out that the circles widget does not work with non stock launchers. I have come to really like the simplicity of the circles widget. I'll have to decide if a non-optimal default homescreen is worth the hassle to keep the circles widget.
I also tried to revert to an older version of google play music, but can't get it back to the version mentioned in the desktop dock crashing thread.
Downloading a free app called cVolume seems to have linked the phone/notifications volume.
So for now I am 1 for 3 on getting things straightened out. Maybe we will get the JB update soon and all of this will become a moot point...
I have to say I'm very happy with the new update...IMO the software was holding this device back and since the update I have had next to 0 lag.....actually love this device now.....sucks your having issues
Sent from my MB886 using xda premium
Hello. I´m from germany.
Will get the AHD in two weeks.. A buddy from usa will bring it over for me...Really want this phone since i saw it 1st time.
Sold my atrix1 cause of the bad display and at the moment got an motoluxe...so need a real phone again.:good:
Is this an ota only update for at&t?
Will unlock the phone for use t-mobile germany...so hope hope for root to...
Thx and sorry for my bad english!
davezaff said:
I have to say I'm very happy with the new update...IMO the software was holding this device back and since the update I have had next to 0 lag.....actually love this device now.....sucks your having issues
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
Can you tell what has changed in the new update?
Don't get me wrong, the update didn't make anything worse. In fact I have noticed a few things running more smoothly.
My frustration comes from the update seemingly ignoring the minor complaints I have with the software. I was hoping the update fixed the things that bother me and it didn't do that.
Still the phone is a great phone and I plan on keeping it for a while.
Notacop said:
Don't get me wrong, the update didn't make anything worse. In fact I have noticed a few things running more smoothly.
My frustration comes from the update seemingly ignoring the minor complaints I have with the software. I was hoping the update fixed the things that bother me and it didn't do that.
Still the phone is a great phone and I plan on keeping it for a while.
Click to expand...
Click to collapse
Now if only Motorola and AT&T would push the update OTA for everyone....
After the update my external sdcard has become locked. Unable to add new files / delete old ones. Formatting doesn't work. Any ideas?
Neroga said:
After the update my external sdcard has become locked. Unable to add new files / delete old ones. Formatting doesn't work. Any ideas?
Click to expand...
Click to collapse
I guess you tried to reboot the phone with nothing attached to the usb port but sd card in ?
My phone has never touched a computer until last night when I flashed back to 77.10.16 in hopes of fixing the problem. No go. I read online in a number of places stating that certain phone companies are locking sd cards if it's in during an ICS update. Sadly, this was a class 10 32gb sandisk and it seems like I'll be needing a new one.
Sent from my Motorola Atrix HD

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