No more updates? - Huawei Mate 10 Guides, News, & Discussion

Hello everyone
After I uploaded to 8.0.0.142 via Firmware Finder I haven't been able to uptade the phone anymore. I know FF has now sone issues doing updates due to how Huawei has changed the way they release the updates, but I can't update anymore the phone regularly. No updates at all...
Any idea?

I had the same problem. Contacted Huawei Support and they told me to send mail with s/n and imei so they can reset OTA updates. I don't think it worked, tried yesterday and nothing appeared, so I decided to try other ways.
I know that my phone is EU version, but it's not from my country, I believe it's from Luxemburg, if your phone is not from country you are in you might try what I did.
I succesfully updated from 8.0.0.142 to 8.0.0.150 and here's what I did:
- Reset Huawei Mobile Services
- Go to HiCare, changed language to German (idk if that's possible it worked, Huawei suppport offered me to change country to Italy, but it didn't work for sure)
- Download and install Fake Location app and allow mock localization in Settings -> Developer Options
- I changed my localization to Germany, after that I checked updates and whoah, there was one!
Try these and if it fails contact Huawei to reset OTA.
edit: You might try to update "System Update" from Huawei, just search for System Update Huawei in Play Store

Hello. I got update today. BLA-L09 150.

fishyfishx said:
I had the same problem. Contacted Huawei Support and they told me to send mail with s/n and imei so they can reset OTA updates. I don't think it worked, tried yesterday and nothing appeared, so I decided to try other ways.
I know that my phone is EU version, but it's not from my country, I believe it's from Luxemburg, if your phone is not from country you are in you might try what I did.
I succesfully updated from 8.0.0.142 to 8.0.0.150 and here's what I did:
- Reset Huawei Mobile Services
- Go to HiCare, changed language to German (idk if that's possible it worked, Huawei suppport offered me to change country to Italy, but it didn't work for sure)
- Download and install Fake Location app and allow mock localization in Settings -> Developer Options
- I changed my localization to Germany, after that I checked updates and whoah, there was one!
Try these and if it fails contact Huawei to reset OTA.
edit: You might try to update "System Update" from Huawei, just search for System Update Huawei in Play Store
Click to expand...
Click to collapse
What do you mean by "Reset Huawei Mobile Services"? Do you mean uninstall it?
Thanks

Sig. Gargiulo said:
What do you mean by "Reset Huawei Mobile Services"? Do you mean uninstall it?
Thanks
Click to expand...
Click to collapse
sorry, I meant clear cache and app data: how-to

I tried your method but it didn't work for me.
Then I chatted with the Huawei service and they said BLA-L29C 8.0.0.148(C432) has been released today for my phone and I have to wait for the notification.
Let's see if it comes or not!

So, yesterday I tried to updated the phone in a slightly different way via Settings --> System --> System Update, click on the three dots on the top right corner and then click on "Download the latest full package".
Surprisingly it started downloading 8.0.0.150 and it successfully installed it
Waiting finished.

Related

EVAL09C432B166 - update to B360 or B361

Hi all,
I'm a complete newbie here so would appreciate any kind responses being kept suitably simple. I've just bought (early January) a P9 in the UK, sim free, unbranded running EVA-L09C432B166. Its last security update is July 2016.
I came to this phone as a warranty replacement for a Nexus 6P boot-looped by the December Andriod 7.1.1 update on the basis it would get Android 7.0 soon. However, there is no sign of this via the updater or the new HiCare app. I've tried installing full versions of B182 (though I might need this as a step to Nougat), B360 and B361 from Firmware Finder using the dload method (volume up/power button and dialler method) but they all fail at around 37-40%. Does anyone have any ideas whether the B166 version will ever get an OTA update to Andriod 7.0 (Huawei reply with the same general statements about it being rolled out in batches) or can advise what I am doing wrong when trying to update manually?
Thanks in advance!!
Allcoolsteve said:
Hi all,
I'm a complete newbie here so would appreciate any kind responses being kept suitably simple. I've just bought (early January) a P9 in the UK, sim free, unbranded running EVA-L09C432B166. Its last security update is July 2016.
I came to this phone as a warranty replacement for a Nexus 6P boot-looped by the December Andriod 7.1.1 update on the basis it would get Android 7.0 soon. However, there is no sign of this via the updater or the new HiCare app. I've tried installing full versions of B182 (though I might need this as a step to Nougat), B360 and B361 from Firmware Finder using the dload method (volume up/power button and dialler method) but they all fail at around 37-40%. Does anyone have any ideas whether the B166 version will ever get an OTA update to Andriod 7.0 (Huawei reply with the same general statements about it being rolled out in batches) or can advise what I am doing wrong when trying to update manually?
Thanks in advance!!
Click to expand...
Click to collapse
Try installing B182 MM and than procede to these steps. This is how I managed to go from b182 to b361 (than I got an OTA update to B387 ):
Update to Nougat B360/B361 using Huawei Updater
Only works on B182 or B360
- Only works CUST 432
- Only works EVA-L09 Single SIM
- Only works Unrooted devices and locked bootloader
C432B360
Custom ROM Version: EVA-L09C432B360
Custom ROM URL: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G753/g104/v71496/f1/
C432B361
Custom ROM Version: EVA-L09C432B361
Custom ROM URL: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G753/g104/v73574/f1/
1. Install Huawei HiSuite
2. Download Huawei Updater 2.0
3. Connect phone to PC, open HiSuite y established connection Hisuite <--> Phone (minimize HiSuite window)
--> Not connect?, touch "Settings - Advanced Settings -> Security" and enable "Allow HiSuite HDB"
4. Run Huawei Updater, chek the box "Custom ROM" and "Custom Port"
5. In box "Custom ROM Version" enter correct ROM version for flashing (example: EVA-L09C432B361)
6. In box "Custom ROM URL" enter correct ROM URL version for flashing (example: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G753/g104/v73574/f1/)
7. Click on "Start" button and accept waiting alert messages
8. Maximize HiSuite windows, touch on "Settings" --> "General" --> Custom Proxy and configure using:
Address: 127.0.0.1
Port: 41279
9. Back to main HiSuite windows and click on "System update"
10. Press "Update" and wait download firmware. This smartphone reboot and start upgrade!
Thanks very much, but...
Hi, thanks very much for your response. Unfortunately I appear to have two problems with it.
Firstly I have been unable to update to B182, it does not appear in Hi Suite or Updater and I have not been able to update via dload as the update fails.
Secondly, I run a Mac not Windows machine so no Hi Suite for me I understand.
Im afraid you will have to use a windows machine. Following these steps you will have zero problems. I was also on B182 and all went smooth without a single problem.
edit: sorry,, I read "I have been able to update to b182". which version are you using right now?? what methods have you used to get to b182? and lastly what errors have you encountered?
I'm on B166. No update shows in update or HiCare. I have tried updating to B182 using firmware finder using. dload. I have tried using both power/volume up buttons and the dialler method with dload in both internal memory and on SD card. All methods fail at around 37-40%..
I am not an expert at all so any advice would be great, thanks.
Allcoolsteve said:
I'm on B166. No update shows in update or HiCare. I have tried updating to B182 using firmware finder using. dload. I have tried using both power/volume up buttons and the dialler method with dload in both internal memory and on SD card. All methods fail at around 37-40%..
I am not an expert at all so any advice would be great, thanks.
Click to expand...
Click to collapse
I'm resurrecting this thread as am in exactly the same boat Steve. Did you ever figure this out?
Contacting Huawei customer services, they were cagey saying the update would be rolled out in batches then when I gave my IMEI number to find out, they became very cagey refusing to confirm or deny it would be updated at all..
Considering returning my new (cheap deal) P9 if it cant/won't be updated to N and EMUI 5.0...
S
After lots of 'pushing' by Twitter message. Huawei confirmed update process commenced in Q1 of 2017 but they would not commit to whether it would end within that period. They confirmed that my P( would be updated and that if it wasn't updated by the end of the process they would push it manually to my IMEI. SO ti does appear I will get it - eventually.
Just a little bit to add to the mix, I sent my imei to Huawei today only to be told that I'd bought the phone from carphone warehouse and the firmware id's slightly different and won't be updated until May, they wouldn't say what the difference is as my phone is still an open market version! Frustrated is an understatement I thought I was getting a unlocked phone!!! Think I'll be sticking to a Google phone in the future, at least you know where you stand!

Mate 10 Pro vodafone branded to unbranded, no vodafone customisation update or menu

Hello,
I've been tinkering with my mate 10 pro for the last few days of owning it,
ive managed to debrand the phone from BLA - L09 C432 SW Ver 124 with Vodafone customization install at the beginning, and a Vodafone entry in system settings menu.
To C432 SW Ver 127(A) although the A doesn't show, with no Vodafone bloat or menu setting
Im not sure how it worked but these were the steps i followed.
Setup the phone as per a new device and after setup their was a system update to add Vodafone customization, i did the update and then started up phone with the new Vodafone updates and apps
Downloaded firmware finder from the play store and installed that on my phone, Installed the latest update via the proxy method, the only thing i noticed which was strange, was the full ota update was about 2.06 ish gb for sw ver 127a, after it downloaded, it checked the file, then a second update for the same firmware for the same size downloaded totaling approx 5.2gb in total, it checked again and installed went fine and the phone restarted with the new firmware.
When the phone restarted it was just the same as previous with a newer firmware, including the vodafone customization in the system settings. I was then looking on firmware finder and noticed a newer ota update for the same firmware i had, was approx 500mb ish and when i did the proxy method, the phone found a newer update, downloaded the update and checked and installed and nothing seemed to change with the phone at all, just didnt show any more updates.
I was having an issue with the auto brightness with the phone, as i have posted about, so i assumed as i had done two updates thats something may have gone wrong so i did a factory reset,
I backed up the phone via Hisuite and proceeded to factory reset the phone via the settings menu. when the phone factory reset its self, i re set the phone up as per normal until i was ready to restore my data, only this time their was no Vodafone customization update and the system settings customization part had disappeared as well. leaving untouched firmware with no trace of Vodafone bloat( although the amount their wasn't a lot at all, two apps i think).
This is by no means a guide, but if it helps anyone else that is a bonus.
The original firmware finder file i used was
BLA-L09 8.0.0.127a(C432) this was dated 2017.12.15 which was a full ota this downloaded twice with a message in between checking the files about downloading a second update (toast notification)
Their was a second ota available on firmware finder but that had now disappeared for some reason now. that was also applied.
The reset never sorted the auto brightness issue i was having but my phone ended up unbranded which was a bonus.
Would also like to add that Vodafone WiFi calling is still working aswell.
Does this mean that you can use 2 sim cards now?
Sent from my BLA-L09 using Tapatalk
No, it's still the same version, it's a single sim, just a debranded firmware,
DANIELWHITT said:
No, it's still the same version, it's a single sim, just a debranded firmware,
Click to expand...
Click to collapse
Is it snappier than the original one? I just got mine from Vodafone. I m not impressed with Ram Management. Also did you get the cash back from Huawei?
Sent from my BLA-L09 using Tapatalk
The ram management is a tad aggressive, but it's pretty much the same, their isn't a lot of Vodafone bloat on it, so shouldn't make too much difference, just don't like being told what I have to have on my phone. As for the cashback, I'm trying to sort it out at the minute, I never received any paperwork from Vodafone other than the delivery note, submitted that and they said it wasn't good enough, so I'm now waiting on vodafone to send my proof of purchase paperwork so I can forward that to Huawei for my cashback. Have you started yours yet.??
Also I updated my via firmware Finder to the latest version before receiving an ota, the latest version is 127a and that's been great so far.
No I was gonna contact Huawei for cash back but I haven't got any paper work apart from delivery note. Thanks for letting me know I will ask vodafine to send me purchase receipt then I will contact huawei
Mine is 0.125(c432) is this the latest one?
Sent from my BLA-L09 using Tapatalk
No, if you look on the app firmware Finder, the latest is c432 127a, also,
This was the link Vodafone sent me to complete, it's for insurance claims but they send you everything you need in it for the huawei claim.
https://www.vodafone.co.uk/vodafone-uk/forms/proof-of-purchase/
Use the full ota though if you use firmware Finder.
DANIELWHITT said:
Use the full ota though if you use firmware Finder.
Click to expand...
Click to collapse
Thanks when I click on download it gives me 3 options which one should I click?
Sent from my BLA-L09 using Tapatalk
The easiest way is to do it via proxy, when you check via Imei, does it come back saying Compatible, if so, just click the proxy button, change your WiFi settings and you will get an ota through your phone. That's The way I did it.
alixra said:
Thanks when I click on download it gives me 3 options which one should I click?
Sent from my BLA-L09 using Tapatalk
Click to expand...
Click to collapse
All 3.
ante0 said:
All 3.
Click to expand...
Click to collapse
Thanks I am downloading now
Sent from my BLA-L09 using Tapatalk
I downloaded and tried 3 times it fails gives authentication and server problem error
Sent from my BLA-L09 using Tapatalk
---------- Post added at 02:52 PM ---------- Previous post was at 02:31 PM ----------
When I checked firmware access it says the firmware is not approved for installation. Is that because ai havent degraded my phone? Do I need to dbrand first and then update?
Sent from my BLA-L09 using Tapatalk
Try doing it the app proxy way, thats the way I did it. The only difference was for me it said my Imei was approved for installation, if you do it the app proxy way you will receive an ota more like a standard update. All you have to do is start the app, chose the full 127a ota file, about 2 gigs, press the proxy button and it will tell you how to change your WiFi settings to receive the ota.
No debranding should be necessary to update the phone, it's the correct version for you device. The problem with Huawei it's an Imei lottery if yours is certified for installation.
DANIELWHITT said:
Try doing it the app proxy way, thats the way I did it. The only difference was for me it said my Imei was approved for installation, if you do it the app proxy way you will receive an ota more like a standard update. All you have to do is start the app, chose the full 127a ota file, about 2 gigs, press the proxy button and it will tell you how to change your WiFi settings to receive the ota.
Click to expand...
Click to collapse
I couldn't download the firmware with proxy method.. I did i through dns method and downloaded but installation failed
Sent from my BLA-L09 using Tapatalk
I'm not sure then. I've wonky updated mine via the proxy method. Did you manage to download the file manually.
DANIELWHITT said:
I'm not sure then. I've wonky updated mine via the proxy method. Did you manage to download the file manually.
Click to expand...
Click to collapse
Yes manually downloaded but don't know how to install [emoji3] this is my first huawei device tryna google how to but can't find anything :/
Sent from my BLA-L09 using Tapatalk
I'm not sure how you do a manual update on these phones, I know you could on previous Huawei, but apparently this one is slightly different. Failing that just download it once your Imei becomes verified for install.
DANIELWHITT said:
I'm not sure how you do a manual update on these phones, I know you could on previous Huawei, but apparently this one is slightly different. Failing that just download it once your Imei becomes verified for install.
Click to expand...
Click to collapse
Thanks I will keep checking my IMEI
Sent from my BLA-L09 using Tapatalk
---------- Post added at 07:16 PM ---------- Previous post was at 07:03 PM ----------
Do you know if there is any way I can twin all apps like in Samsung?
Sent from my BLA-L09 using Tapatalk

Firmware version / update help

So Feeling a bit thick atm.
I just bought 2 of these from Carphone Warehouse in UK yesterday for my kids birthday. They are both Sim Free unlocked, one is blue and one is black
However they are both on different firmwares ... the Blue one is on B179 and the Black one is on B115 ... also looks like the colour temperature defaults are different on the different phones.
Checking for updates reveals there are none available for either of them. If I understand this forum correctly I shouldn't expect to see any OTA updates being available since the only ones available in the UK are the ones for the Vodaphone locked versions ... is that correct ?
Am I right in saying I should be able to install the Firmware finder, select the B179 build, run the check with imei, start in app proxy, configure the proxy settings in the wifi and then follow the normal OTA update process from B115 to B179 ?
The reason I ask is because I tried these steps this morning and it failed with a checksum error. Did I do something wrong ?
Or would it be simpler to go back to Carphone Warehouse and ask for a new device ?
Managed to get it to go further trying B125 but I stopped watching and when I came back it had rebooted and was still running B115.
Talking to myself here ... finally got them both updated with a B191 build.
thephm said:
Talking to myself here ... finally got them both updated with a B191 build.
Click to expand...
Click to collapse
Can you explain how please.. Thanks in advance
thephm said:
Talking to myself here ... finally got them both updated with a B191 build.
Click to expand...
Click to collapse
Dr.TheMaster said:
Can you explain how please.. Thanks in advance
Click to expand...
Click to collapse
I would appreciate it too.
I don't think I did anything special that isn't documented else where on this forum, the trick was finding a firmware that worked.
But for reference :
* Install Firmware Finder on each phone went to settings and enabled the "Show Packages for current region" and "use simple firmware list".
* Go down the list of firmwares checking the availability with IMEI. (I only tried the ones that said FullOTA-MF and I believe the one I got to work was the on that was 105838 but I'm not 100% sure on that)
* Find one that that says "Firmware approved for installation models for installation: PRA-LX1C432B191" NB there were a couple that said PRA-L31-hw-euRA-LX1C432Bxxx as well but the B125 version I tried said that and failed to install.
* Press the in app proxy button
* Goto phones wifi settings, long press the network you are connected to and modify the settings -> set proxy to localhost port 8080.
* Go to the phones settings -> update firmware page and update as normal.
Extra credit step :
* Once the download has started hit pause then go back to your network settings remove the proxy and then resume the update download. (this was due to reports I'd seen of troubles downloading via the proxy and one attempt I'd made that ended in failure due to a checksum error which is basically a download fail)
Do you have dual SIM?
papzi57 said:
Do you have dual SIM?
Click to expand...
Click to collapse
Not a clue ... never going to use that function ... these were just as cheap as I could find (but decent and from a reasonably well known brand) smartphones for my kids
I updated to b193 now my battery is crap

Huawei Mate 10 EMUI 12 using HISUITE / Hisuite No Internet connection solution

I successfully upgrade my Huawei Mate 10 using Hisuite.
At first i encountered multiple No Internet connection on Hisuite.
I tried reinstalling the Hisuite proxy and Hisuite app but to no avail.
But i managed to download the EMUI 12 using DNS server.
Does anyone know how to get this working for a C636 region ALP-029? I've been stuck on EMUI 9 (officially) but I want to revive this phone since I like the form factor... I
colacin said:
Does anyone know how to get this working for a C636 region ALP-029? I've been stuck on EMUI 9 (officially) but I want to revive this phone since I like the form factor... I
Click to expand...
Click to collapse
use hisuite from PC without dns ..
hamadazh said:
use hisuite from PC without dns ..
Click to expand...
Click to collapse
There are no updates availble when using hisuite- that is the issue. I've tried all different versions of hisuite and nothing pulls the update. In the firmfinder tool there is an EMUI 10 update for the C636 region but it never gets offered. There seems to be no EMUI 12 update for that region code yet, either.
colacin said:
There are no updates availble when using hisuite- that is the issue. I've tried all different versions of hisuite and nothing pulls the update. In the firmfinder tool there is an EMUI 10 update for the C636 region but it never gets offered. There seems to be no EMUI 12 update for that region code yet, either.
Click to expand...
Click to collapse
I've alp-l29 c636 and I have update from April ...
try this open my huawei or hicare app > quick services > update .. and see if there's update if not try to change country in hicare setting change it to UK or Singapore or any other country ... then restart your phone and try again ..
** your phone must be not rooted!
hamadazh said:
I've alp-l29 c636 and I have update from April ...
try this open my huawei or hicare app > quick services > update .. and see if there's update if not try to change country in hicare setting change it to UK or Singapore or any other country ... then restart your phone and try again ..
** your phone must be not rooted!
Click to expand...
Click to collapse
This is very odd - my home region is Singapore> I changed it away from that to something else, no luck, then changed it back. Also no luck. I really have no idea why the update is not being found. My phone has never been rooted.
colacin said:
This is very odd - my home region is Singapore> I changed it away from that to something else, no luck, then changed it back. Also no luck. I really have no idea why the update is not being found. My phone has never been rooted
Click to expand...
Click to collapse
If you don't have a SIM card in it, try that or if you do try a different SIM.

Question Oppo Find X3 Pro stuck on ColorOS 11.2

Hello there🖐️I own an Oppo Find X3 Pro (model CPH2173), the phone was purchased from Italy in summer of 2021.Since November/December 2021 I haven't received any security update. I tried all kinds of methods, VPNs, factory reset, but nothing worked.
Currently the phone has Android 11 based on ColorOS 11.2. Btw I live in Romania (Est Europe), I use the phone with a romanian SIM card.
Any idea what I should do to get software updates?
I can install an update manually if anyone got a download link.
P.S.: I saw someone from Maroc with the exact same problem as mine, but I think that post was deleted.
ionut1708 said:
Hello there🖐️I own an Oppo Find X3 Pro (model CPH2173), the phone was purchased from Italy in summer of 2021.Since November/December 2021 I haven't received any security update. I tried all kinds of methods, VPNs, factory reset, but nothing worked.
Currently the phone has Android 11 based on ColorOS 11.2. Btw I live in Romania (Est Europe), I use the phone with a romanian SIM card.
Any idea what I should do to get software updates?
I can install an update manually if anyone got a download link.
P.S.: I saw someone from Maroc with the exact same problem as mine, but I think that post was deleted.
Click to expand...
Click to collapse
Contact assistance and probably they will unlock update for your phone like I saw for others.
VampireHeart said:
Contact assistance and probably they will unlock update for your phone like I saw for others.
Click to expand...
Click to collapse
Sadly, for me the Oppo assistance said that this OTA issue is related to my carrier and my carrier said that their customer service is only open for SIM card or line issues. So I'm following each post in this thread too.
I'm in France with a french refurbished phone and RED SFR operator.
qboot said:
Sadly, for me the Oppo assistance said that this OTA issue is related to my carrier and my carrier said that their customer service is only open for SIM card or line issues. So I'm following each post in this thread too.
I'm in France with a french refurbished phone and RED SFR operator.
Click to expand...
Click to collapse
A crazy situation
Wasn't there a thread here, where someone got a tool by Oppo support which downloads and installs the latest version ....
Jorgo-Bo said:
Wasn't there a thread here, where someone got a tool by Oppo support which downloads and installs the latest version ....
Click to expand...
Click to collapse
Yeah I tried that oficial Oppo app, but it didn't work.
Make sure all Apps are.up to date
Check for Google-Play-System Update as.well!
-> Password and Security
1. Disable WLAN
2. App-Managemt:
-> Show system files (3 dots)
-> search for update.
-> Delete data in the 3 showd files
3. Reboot
4. Wait 5 min till the phone is fully loaded.
Check WLAN is still disabled
5. Check for Update without VPN
6. If without succeed use VPN France and check for Updates
7. Still without success contact Oppo
BTW is this the tool ?
https://www.oppo.com/content/dam/oppo/event-page-asset/rom/files/en/ColorosUpgradeToolSetup-V1.0.11.exe
OPPO Firmware, ColorOS Software Update | OPPO India
Get the latest OPPO firmware updates to optimize system performance and enhance system stability. Download the latest ColorOS software version now!
support.oppo.com
Yes, it's that app. I already did what u said there and I got nothing.
I solved the same problem by taking it to the Oppo service center, the phone was updated and returned within hours
I'll try to do that

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