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Hi All,
Has anyone been able to track down somewhere that is selling a replacement back for the Mix? Mine is scratched quite heavily (likely from using a fairly tight sleeve) and I would really like to replace it....Or for any poor soul out there who has damaged their Mix and would like to sell the back. The irony is the sides of the phone are pristine and not a scratch, not so much on the back.
Thanks in advance
imapfsr said:
Hi All,
Has anyone been able to track down somewhere that is selling a replacement back for the Mix? Mine is scratched quite heavily (likely from using a fairly tight sleeve) and I would really like to replace it....Or for any poor soul out there who has damaged their Mix and would like to sell the back. The irony is the sides of the phone are pristine and not a scratch, not so much on the back.
Thanks in advance
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And here's me thinking it was virtually impossible to scratch.
jazz452 said:
And here's me thinking it was virtually impossible to scratch.
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You are wrong.It is made in China.Enough said.Looks good but who cares about quailty.It is NOT CERAMIC but made to looks like it.
I had it and my suggestion is save money for Galaxy S8+ or something more valuable.
I had to take the pictures with my Galaxy tablet so not the best quality but you get the picture. This is with normal day to day use as well, nothing extreme. I even had the Best Buy film on the back for a few months but got tired of the sharp edges from the film every time i unlocked with the finger print sensor. I am wondering if the chemicals from the glue combined with peeling of the film stripped some of the finish somehow as this is supposed to be so scratch resistant. Maybe just one with a faulty finish.
imapfsr said:
I had to take the pictures with my Galaxy tablet so not the best quality but you get the picture. This is with normal day to day use as well, nothing extreme. I even had the Best Buy film on the back for a few months but got tired of the sharp edges from the film every time i unlocked with the finger print sensor. I am wondering if the chemicals from the glue combined with peeling of the film stripped some of the finish somehow as this is supposed to be so scratch resistant. Maybe just one with a faulty finish.
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So the YouTube video is fake or is it your phone, it's been tested against scratches with a hardness of 7, second to none, don't get it. Not one other person complaining I dropped mine when it slipped off a table on it's own while i was in another room,, expecting the worse but not even a mark.
jazz452 said:
So the YouTube video is fake or is it your phone, it's been tested against scratches with a hardness of 7, second to none, don't get it. Not one other person complaining I dropped mine when it slipped off a table on it's own while i was in another room,, expecting the worse but not even a mark.
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Sorry, I am not sure what your point is. I am certainly not making it up as per the pictures. I was only asking if anyone had seen the replacement backs anywhere. I absolutely love his phone but have been disappointed how much is has scratched on the back, not questioning the online videos etc.
By the way, what was the purpose of your post? If you have nothing to contribute to solving the question at hand why say anything?
imapfsr said:
Sorry, I am not sure what your point is. I am certainly not making it up as per the pictures. I was only asking if anyone had seen the replacement backs anywhere. I absolutely love his phone but have been disappointed how much is has scratched on the back, not questioning the online videos etc.
By the way, what was the purpose of your post? If you have nothing to contribute to solving the question at hand why say anything?
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Suppose my point was because of shortage of the ceramic maybe they sent some out with different materials.
Mine is just fine after a while of use, both in and out of a protective case, side note mine also doesn't have the "cottage" cheese looking blemishes yours seems to have in the pictures. Its possible to have received a "repaired" one instead of a legit one ... especially if it came from a reseller. There are mentions of this on the xiaomi reddit and other places. its extremely scratch resistant, as much so as any Samsung or other device out there that I have dealt with [and I do service work on phones so I have seen plenty of damaged devices - HUGE number of sub standard Samsung's btw - for the value guy ]
Good luck on finding a part supplier, you MAY find one on Aliexpress ... but there more than likely not going to be genuine parts. Vopmart.com
Thanks to everyone for their feedback. I hope I didnt get a refurb etc, that would suck.
imapfsr said:
Thanks to everyone for their feedback. I hope I didnt get a refurb etc, that would suck.
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Had a look about couldn't see any anywhere, don't know what the solution is, hope you come up with something.
Nicolfa said:
Mine is just fine after a while of use, both in and out of a protective case, side note mine also doesn't have the "cottage" cheese looking blemishes yours seems to have in the pictures.
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I think that is a reflection of the popcorn finish from the roof in my bedroom
imapfsr said:
I think that is a reflection of the popcorn finish from the roof in my bedroom
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Could you not sell your house buy another and take fresh picture to rule that out
I'm on it! ?
Lol is possible . I also hope you didn't get a refurbished one.
jazz452 said:
Suppose my point was because of shortage of the ceramic maybe they sent some out with different materials.
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It's not the point of this discussion but I also have tiny scratches beside the lenses and fingerprint...
It's not unscratchable...
Nothing is unscratchable :_)
Mine has it... Does yours? I wish I didnt see this but there is definitely a defect there....
https://www.forbes.com/sites/ryanwh...ct-might-put-you-off-buying-one/#299527622290
Nope.
Sent from my SM-N960U using Tapatalk
Neither on mine
Nada. Mine is fine thankfully. As is my wife's display.
Slightly on mine. Oh well ??*
I haven't seen anything like that on mine.
No such issue on my Midnight Black Note 9 (N960F Exynos, 512 GB). Never had any on my Note 8 either or the Samsung flagships I owned before that in the last 4 years.
stu5797 said:
Mine has it... Does yours? I wish I didnt see this but there is definitely a defect there....
https://www.forbes.com/sites/ryanwh...ct-might-put-you-off-buying-one/#299527622290
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Nope. Return it for a new one.
You can't really tell during the day. If you look in a dark room it's obvious once you see it.
stu5797 said:
You can't really tell during the day. If you look in a dark room it's obvious once you see it.
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It's light bleed. Check this thread out in the Note 8 section. I'm not sure if Samsung will cover it under warranty so your best bet is to try and return it for another and hope it isn't any worse. My Note 8 has it some and my son's dose not but a case easily covers it. I'm praying and hoping my 9 arriving today is perfect. Either way from reading it dose not affect the water proofing but is annoying for such a expensive phone. I wish you luck.
It does not bother me too much. Rarely are you concentrating on one side of the phone. I think most have this but they don't know exactly what they are looking for which is a good thing. Only at night you can notice it
No bleeding on my phone. Sprint blue.
stu5797 said:
It does not bother me too much. Rarely are you concentrating on one side of the phone. I think most have this but they don't know exactly what they are looking for which is a good thing. Only at night you can notice it
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Only a few of them will have light bleed. It's only visible during dark room conditions. I wouldn't even call it a defect much less an issue unless you bareback your phone. Fortunately, having lightbleed doesn't mean that the device isn't sealed, it just means the painting on the phone isnt dark enough at those parts you see the light.
I'm happy to report back I have no light bleed or any other problems so far with mine. Just got it 10 mins ago.. time to play.
No
I've got 2 Note 9's from AT&T (from Sam's club) and neither have the defect. Looks like the case is not sealed all the way. May be easy to cover up?
Just so you guys know, it may occur either way in the future as your device ages. Whether it be from heat or cold, but it will happen. Your device waterproofing shouldn't be compromised though.
I really believe it affects almost all devices but people don't notice. Even if you kinda know what to look for it's hard to see. But the problem is once you see it it is very hard to unsee it....
stu5797 said:
I really believe it affects almost all devices but people don't notice. Even if you kinda know what to look for it's hard to see. But the problem is once you see it it is very hard to unsee it....
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I've handed my phone to 8 people in the past 2 days and only 1 of those people could see the light at the leak. It blew my mind. I would show them exactly where to look, and they still could not see it. Then they walk off shaking their heads like they think I'm crazy. My phone leaks on both sides in 4 spots. I've attached a photo of the worst spot at about 30% brightness.
Ohhh your is on the right side... Mine is in the left
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
daniel4653 said:
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
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sorry should have said, no tempered glass or any screen protector applied.
have no problem with that.
only have that popping sound when using tempered glass before. changed to plastic screen protector and no sound anymore
ah ok thanks for replying, must have just been very unlucky. Cheers.
MatTechGuy said:
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
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Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
MeggaMortY said:
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
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Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
t3project said:
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
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It happened to me when turned off with no s-pen in, no screen protector, no case.
Mr. Orange 645 said:
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
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agreed.
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
---------- Post added at 11:44 AM ---------- Previous post was at 11:38 AM ----------
MatTechGuy said:
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
It happened to me when turned off with no s-pen in, no screen protector, no case.
agreed.
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I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
MeggaMortY said:
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
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i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
MatTechGuy said:
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
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Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
MeggaMortY said:
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
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I bought it directly from the Samsung online uk store. There was a discount direct from Samsung for students/people who work in certain industries so it could be bought for £699 (£200 off), but also they were offering £150 cashback bringing total down to £549, plus cashback by going via a cashback website meant i would have had it for around £504, also they were doing trade in so people could get even more off up to another £150.00 bring cost down to £399, then people got the samsung game deal thingy, don't play games myself but people can get a Fornite theme by downloading Fornite playing 3 games then you get the free theme, kids going bonkers for the theme, people selling the theme upto £100. So people could have the phone at a bargain price.
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
MeggaMortY said:
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
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feel for you, such a shame and disappointing to happen a second time, it's a great phone, i did not want to risk it so sent second one back too. Fingers crossed you won't have any issues. Mine was happening regularly so like you say just keep an eye on it.
I don't have that issue even with the tampered glass on my phone.
Sent from my SM-N960U using Tapatalk
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
I can replicate this when I clean my screen with a microfibre cloth. It happens on pretty much all of the screen. I believe I can also see some light streaks in the screen when this happens. The popping sound happens regardless of the temperature of the phone. Will have to inspect it more to see if I can spot any other issues with the screen. I got mine in the UK just over a week ago. Apart from that I think the phone has been great so far. Not sure whether to replace it.
glad i sent mine back now to be honest, personally i would send back, as you say everything else is great apart from the screen popping sound. The worry for me is the screen might cause issues further down the road, screens are the biggest issue with mobile phones and manufacturers are quick to blame user and deny warranty.
elliwigy said:
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
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My Unlocked US Note 9 does it too. Mine mainly does it on the right side near the middle. It's not enough for me to warrant sending it back; it still works fine and I don't see any screen issues when pressing on the screen. Also I bought mine used so I'm guessing the screen was replaced. If it gets worse, I guess I'll fix it then.
I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
I have my note 8 since Nov 22 2017, and it does not show any burns, shadows or abnormal tint/color anywhere, FYI, it is a LED panel, not LCD
Mc Binsk said:
I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
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Brought my Note 8 on almost the same day as Winol, no screen burn in for me either.
Ok thank you guys
I bought this about a year ago, it's there if you are looking for it. if not don't worry about it. Just use gesture navigation you are good for few years
Mine has bad burn in but it doesn't bother me
Sorry
Sorry
Done
Are you trying to take a screenshot of your burn in?
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
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I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Screen Burn-In is not really an issue, unless you are gaming or textings for really long periods of time. Or have a picture displayed on your device for over 2 hours.
I have massive amount of burn in of the whole keyboard,and the top of the screen. Irritates me to no end, I have reversed my colors of my keyboard but I doubt that will help
I see a really varying experiences about this issue, it reminds me about another issue with the sides peeling off, some posted very bad peeled sides, specially on black models, in the end I think these occurences might be batch-related, or pure and simple bad luck, my note, as many, many others
is more than a year old and happily does not have any problem whatsoever
Max_Terrible said:
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
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That does sound weird haha.
As far as the peeling, when I first got my Note 8, I could feel an unevenness on the sides. Turns out that there was a thin plastic film just like there was on the top and bottom when it came out of the box. I just peeled it off. Is that what you were talking about? I just assumed it was put on at the factory before it was boxed up as like the protective plastic on the screen and back. Was I wrong to peel it off? It didnt seem to affect the finish at all and shortly after that, I put the phone in a case anyway...
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
winol said:
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
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Interesting. Thanks for the link. The more I look in the XDA forums, the more I am second guessing my choice on getting this phone. Between the screen burn, the peeling paint, the charging port burning out, mysterious cracks in the screen, etc... I am wondering if I should have done a little more research. So far, knock on wood, this first month has been trouble free and hopefully it stays that way.
And as far as the protective plastic film on the sides, maybe it is a recent change that Samsung is doing? I honestly couldn't see it but could feel it and when I peeled it off, it was perfectly cut out to go around the buttons. One of the posts in the link you provided mentioned a protective film over the colored back glass to provide a better visual look. Maybe that's what I discovered on the side and was supposed to leave it on but I couldn't stand the uneven feel of it before I got the case.
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
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Yes I am that slow. I can't believe I did that I wasn't thinking right.
jason504 said:
Yes I am that slow. I can't believe I did that I wasn't thinking right.
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Bahahaha!! That's great!:laugh:
Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
Oxley1428 said:
Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
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Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
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Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
Oxley1428 said:
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
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It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
HermesHidayat said:
It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
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I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
Oxley1428 said:
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
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Are you sure its the screen and not tempered glass?
HermesHidayat said:
Are you sure its the screen and not tempered glass?
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Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
Oxley1428 said:
Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
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In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
HermesHidayat said:
In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
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Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
Oxley1428 said:
Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
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Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
HermesHidayat said:
Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
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Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
Oxley1428 said:
Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
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If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
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You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
Kianush said:
You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
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Hi, well thats quite a positive feedback. I had quite a backlash at AC forums. I've had people say that I'm making AC look like a Mental Issue Forum and some user even boasted how happy his credit card is if he buys a new phone when the old 1 is damaged.(credit card lol) Btw, i wouldn't say its a disorder. Different people have different standards. For me the Mercedes Benz S Klasse might be perfect, but for you it might not be.
And my OCD is definitely worse than yours. My phone can only be touched by me, and me myself dont touch the physical buttons(I'm afraid that it will be damaged).
And never feel alone about something. There will always be somebody out there having the same issue but not posting on the forums xD.
HermesHidayat said:
If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
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Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
Oxley1428 said:
Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
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Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
HermesHidayat said:
Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
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No they didn't. But it's their job so I'd say they can make a pretty fair guess.
I might go back there Monday, as I need my phone this weekend. On Monday I'll go back and tell them to do what needs to be done to fix it.
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
Kianush said:
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
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Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
Oxley1428 said:
Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
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Yeah trust me the customer services' first guess is battery swell which basicly doesnt happen soon unless you are always charging your phone while playing and overnight and draining it to the last percentage. But is can happen as a result of physical impact or damage, and when it happens you will most probably notice the shortened battery life so I would say it's not a battery problem unless of course proven otherwise.