WiFi/Bluetooth not turning on - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Hello,
A few months ago I noticed I had trouble to switching WiFi/Bluetooth on on my xperia z3+ (lineage OS 14.1) : when I slide on the WiFi slider, it load "Turning WiFi on..." until it switch back to off by itself. I don't think it's because of software update because I actually stayed on the same firmware for a while where it initially worked then started having this issue. Updating didn't solve it.
What I tried :
-Google the issue, I saw other xperia users having the same problem on different models but I didn't manage to find a fix
-Safe mode
-Wipe everything and reinstalling fresh rom
-Tapping the WiFi button furiously for a while
I'm having internet problems at home, but I can't manage to share LTE to my computer successfully, and I suspect both issues to be linked.
I tought I should ask for help before officially declaring the phone physically dead, so here I am.
Thanks for reading, any answer is much appreciated. Sorry for the long post despite it just saying "WiFi bug plz help".

Related

Nexus one Wi-Fi is corrupted...

Hi everyone,
I was driving from Wash DC to Montreal about 3 weeks ago. Once I got to Syracuse NY my N1 just froze. I took off the battery and then it wouldn't boot. ( I was running frf50 + froyo radio since the first day it was leaked). I thought maybe a routine wipe would fix it. It didn't work. I was out of options and had to wait until I get to montreal to use a laptop and see whatsup. Once in Montreal I downloaded a Rordriguez Froyo and the phone booted up. Now the problem started. Wifi doesn't work. Whenever I turn it on it says unable to scan for networks and then another error pops up saying " Sorry! Activity wifi settings (in application settings) is not responding." I tried a million different roms and radios and the problem persists... Yesterday I flashed another froyo rom and wifi worked and actually connected to my home WLAN. Then suddenly it stopped working again... Can anybody help me? this is so frustrating, especially since I have only 2 bars of EDGE in my basement. I think it might be the Wifi driver that is causing all this. If somebody can link me with the Wifi driver I might be able to fix this problem...
Thanks!
PS: All radio related stuff work ( bluetooth, 3G...)
if you flashed a lot of roms....and it didnt work, chances are its a hardware issue, not a wifi driver issue as thats reinstalled with all roms

[Q] [Xperia V] [9.2.A.1.210] Unstable wifi

Hello,
I upgraded my phone to the unbranded/Nordic version (9.2.A.1.210) from the original 9.1.A.1.140.
While this brought many positives (support of BLE for my forerunner & good battery life), it also brought some negatives:
- A terrible clicking noise when the camera is auto-focusing (clearly a known bug in all JB version ...)
- A very unstable wifi
On this second issue, I have not seen any other report of the issue.
The symptoms are quite basic, after some time (around couple of hours), the phone will no longer associate with any wifi.
The only method I found was to enable/disable the airplane mode to restore normal wifi operation ...
I have installed wifi-fixer for having more details, since the wifi is looping on the association mode (could be authentication errors on these known network). Of course, all authentication info are correct as the phone will connect properly once going through the airplane mode ...
I also re-flash that firmware, from the .ftf but also forcing it from Sony SUS ...
At this point I reverted back to 4.1.2 as I'd rather have less features but reliable one (wifi is flawless now - well just as it should be ...)
Anyone else with the problem ? Any solution identified ?
Same problem Here
Would you please point me to the tutorials to get back my phone to 4.1.2, thank you?
guiguyz said:
Hello,
I upgraded my phone to the unbranded/Nordic version (9.2.A.1.210) from the original 9.1.A.1.140.
While this brought many positives (support of BLE for my forerunner & good battery life), it also brought some negatives:
- A terrible clicking noise when the camera is auto-focusing (clearly a known bug in all JB version ...)
- A very unstable wifi
On this second issue, I have not seen any other report of the issue.
The symptoms are quite basic, after some time (around couple of hours), the phone will no longer associate with any wifi.
The only method I found was to enable/disable the airplane mode to restore normal wifi operation ...
I have installed wifi-fixer for having more details, since the wifi is looping on the association mode (could be authentication errors on these known network). Of course, all authentication info are correct as the phone will connect properly once going through the airplane mode ...
I also re-flash that firmware, from the .ftf but also forcing it from Sony SUS ...
At this point I reverted back to 4.1.2 as I'd rather have less features but reliable one (wifi is flawless now - well just as it should be ...)
Anyone else with the problem ? Any solution identified ?
Click to expand...
Click to collapse
Just follow the guide in the general section (i.e. retrieve the right .FTF file and use flashtool), this is very straightforward.
Tried with the ROM from Singapore, same issue ...
=> Association rejected on all known wifi
(using the power button to cycle the airplane mode restore the wifi for 10-15 mn)
Any advice on how to troubleshoot ?
guiguyz said:
Tried with the ROM from Singapore, same issue ...
=> Association rejected on all known wifi
(using the power button to cycle the airplane mode restore the wifi for 10-15 mn)
Any advice on how to troubleshoot ?
Click to expand...
Click to collapse
Maybe it's your wifi that gives problem of compatibility when you're on 4.3
Try with another wifi if you can..
And try to change some settings of your current wifi like number of channel, kind of encryption, and so on..
In fact the problem is more complex as sometime my wifi appears to be ok but I do not have any connectivity ...
Now, I believe I found some interesting infos:
=> prb is directly tied with usage of Bluetooth (especially 4.0 BLE)
When the wifi is 'broken', disabling BT will indeed restore normal wifi operation ...
I could not notice the issue before since Android 4.1.2 do not support BLE ...
I've notice others thread reporting WIFI/BT issue (notably around support of smartwatch)
In my case, I'm trying to have my garmin GPS Watch to pair with the phone, this is were the prb can be easily reproduced
I have the same issue! That damned Association Reject!
I can confirm this is due to Sony 4.3 as Wi-Fi still work normally on my other 4.3+ devices (Nexus 7 2012, Galaxy Nexus)
Sent from my LT25i using Tapatalk
Same here
i have tried numerous methods to fix this so far no luck..im on ub flashed 2 3 roms even stock rom with sus
One observation ...
This time, running stock .210 but not installing my BT4.0 Application (Garmin Connect), I only had the Wifi/BT issue once ...
I will install the application but not connect to my watch (Forerunner 620), to see where exactly is the breaking point.
After all these, I will certainly consider unlocking my bootloader and try the Omni ROM (as I see Walter79 is extremely active)

Wifi turning off when phone idle or sleeping

I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Click to expand...
Click to collapse
It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.

Wifi, Wifi tethering and Bluetooth is not working

Hi,
I have Xperia ZR C5503 phone about a year. Until 2 months ago I was using Android 4.3. When Lollipop update distributed I upgraded it to 5.0.2.(official)
But sometime after the upgrade my phone started not connecting wifi. It sees the available networks but not connecting them. The signal drops to lowest level about a second while trying to connect and it fails. Also I was using my phone's wifi tethering feature to share my internet to my pc. However wifi tethering is also not working. I enable it but I think it can't work as router. And lastly, I tried to send a file to my phone via bluetooth and it also enables but no other device sees it. I also have low sound on the phone and I can't hear people I am talking to.
So I got frustrated this saturday and downgraded to official 4.4.4. But it was same. Later I unlocked the bootloader and rooted my phone, installed recovery software. With that recovery mode I cleared all caches but the problem still countinued. Lastly I installed an unofficial modified kitkat to my phone but those problems still appears. I don't know why this phone is so problematic for me. I don't know if it is software related or hardware related. Now that my warranty is no longer valid.
Could you give me some ideas to attempt to solve these issues?
llama50 said:
Hi,
I have Xperia ZR C5503 phone about a year. Until 2 months ago I was using Android 4.3. When Lollipop update distributed I upgraded it to 5.0.2.(official)
But sometime after the upgrade my phone started not connecting wifi. It sees the available networks but not connecting them. The signal drops to lowest level about a second while trying to connect and it fails. Also I was using my phone's wifi tethering feature to share my internet to my pc. However wifi tethering is also not working. I enable it but I think it can't work as router. And lastly, I tried to send a file to my phone via bluetooth and it also enables but no other device sees it. I also have low sound on the phone and I can't hear people I am talking to.
So I got frustrated this saturday and downgraded to official 4.4.4. But it was same. Later I unlocked the bootloader and rooted my phone, installed recovery software. With that recovery mode I cleared all caches but the problem still countinued. Lastly I installed an unofficial modified kitkat to my phone but those problems still appears. I don't know why this phone is so problematic for me. I don't know if it is software related or hardware related. Now that my warranty is no longer valid.
Could you give me some ideas to attempt to solve these issues?
Click to expand...
Click to collapse
i think you must have dropped the phone because wifi and blutooth hardware in sony xperia zr is delicate , i too have dropped phone 4-5 time but still i dont have any problem with my cell , approach sony service centre because i heard may problem of XZR problem of bluetooth & Wifi after mobile accidents
rkumbhar said:
i think you must have dropped the phone because wifi and blutooth hardware in sony xperia zr is delicate , i too have dropped phone 4-5 time but still i dont have any problem with my cell , approach sony service centre because i heard may problem of XZR problem of bluetooth & Wifi after mobile accidents
Click to expand...
Click to collapse
Hi,
I had dropped my phone maybe 1 or 2 times but not from high heights.(~ a meter) But that was more than 5 months ago. I am having this issue since last 2 months and I am sure that I didn't drop or harm my phone in any way. However I wash my phone, do you think that could cause that? Just effecting wifi and bluetooth components?
It's not true about dropping the phone make that errors appear, there are many people with same issues, this phone have manufacturing problems, it's not software
My brother have same problem and he never dropped the phone. Just take a look in Sony forums.
Btw, my brother's phone lost Bluetooth connection, NFC, WiFi, Sometimes WiFi works making some pressing in the NFC spot some seconds, but sucks anyway :/
rickymanx said:
It's not true about dropping the phone make that errors appear, there are many people with same issues, this phone have manufacturing problems, it's not software
My brother have same problem and he never dropped the phone. Just take a look in Sony forums.
Btw, my brother's phone lost Bluetooth connection, NFC, WiFi, Sometimes WiFi works making some pressing in the NFC spot some seconds, but sucks anyway :/
Click to expand...
Click to collapse
How can i make the wifi stable? it drops in and out sometimes.
Wifi problem
my sony xperia zr has the same wifi problem it says scanning trys to connect the signal drops and again starts scanning..
I stopped the wifi service and restarted my phone and the wifi worked for a day and again the same proble.
Do anyone has a solution for this??
I have been facing the issue of wifi not connecting, since my upgrade to 5.1.1.
My research has led me to believe that the issue may be software based. However I'm not an expert in the field. And i was thinking of downgrading back to an older version of lollipop when the wifi was not dropping.
Can anyone advise on whether this may be a smart move, or a completely useless one?
Also is there a diagnostic protocol I can go through that could help me figure out for sure whether my wifi is busted physically, as some of you suggest here.
Thanks
Josette
I've tried the method "settings global put tether_dun_required 0" but when i reboot my Z5, the value comes back to 1 ... (and of course wifi tethering is not working, going thru USB is ok)
I'm discussing various points here. Check out everyone of this point and get a fair idea from where problem is originating.
1) Go to WiFi Settings > Keep wifi awake during sleep. Here the string value should be "Always"
2) Under stock firmware there are numerous battery optimisation. Some of them kill WiFi so battery can saved. Now disable this features if you want no drops in WiFi.
3) If both of don't work, head over to Xperia ZR General > Search for your specific device FTF. Flash it via flash tool. This should reset all wifi drivers. Don't opt or apply any battery features and use WiFi. If still issue exits then you're in bad luck.
4) Check for other WiFi access points. Check your own router's webpanel and see somewhere broadcasting and multicast signals are ticked. Also check your WiFi is at 100% of it's performance ( 100% transmit power)
5) Hardware issue. Most of the software part is not causing issues so it's safe to say a hardware issue is causing this. Now, long time ago when 5.0 was released for our device I read article regarding ZR. The user had constant WiFi drops. His issue was that his WiFi soldering was poor inside hardware. He soldered it again and his wifi drops were no longer a problem.
People also experience various bluetooth/tethering issue. It's important that people should gain knowledge about firmware flashing techniques so that device would get reset and you yourself could diagnose the problem. 1 in 0.7k unit has software/hardware issue in manufacturing. Sony provides diagnostic app, search in play store ( I'm not sure about this). Hope this answer helps many.
hii.. so did u get any solution for the problem ?
i am facing this problem since one month. i tried rebooting my phone many times. i even tried factory reset. but nothing has worked till know.
if u have any solution please inform me.thanku
Wifi Issue.
Hello Guys,
I have same issue in wifi after 1.5 Year of phone. Can you please help me on that. Does any one knows any other technician are repairing this phone? as SONY says they are not able to repair phone which even they developed. I do n't why such phones developed.
1. I have repaired phone using PCC.
2. tried reset
3. tried without stamina mode
4. tried with wifimanager app
but nothing works....
If you guys any suggestion any hope please let me know.
Thanks.

WiFi issue - stuck on "Turning on WiFi"

I have a Moto X ver 5.1 developer edition that I've recently rooted just yesterday. I installed some apps from Chainfire, but the one in particular I want to talk about is Pry-Fi.
I suspect that this app could had done it because the day before my phone was behaving fine while both WiFi and the app running at the same time but today was different.
What I did differently was that I decided to start Pry-Fi before turning on my Wi-Fi and that's when the trouble happened and the WiFi option to turn it on is greyed-out.
I'll sorry that this doesn't really make much sense, but it's where I'm at now.
Do anyone else have a similar problem that's willing to help? Thank you!
UPDATE: I did a wipe on my phone and didn't fix the problem. At least, I know it's a more internal issue.
UPDATE_2: I fixed the problem,I just re-flashed the stock ROM if anyone cared. lol I did find out that it was Pry-Fi that ****ed my WiFi, don't know specifically what had happened but I do know that Pry-Fi was connected.

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