I am using an HTC One with Rogers. Ever since the KitKat 4.4 upgrade, my WiFi doesn't work properly. I am not able to connect to WiFi access points. Attempting to connect to any WiFi network will give me the error "Failed to connect to network". I cannot turn off the WiFi either. The button will grey out for a while, and then remain in the On state. Rebooting the phone will give me back control of WiFi for a while, but it will soon not work again.
Also, since the 4.3 upgrade, my Google Text-to-Speech will continuously crash when I use Google Maps for navigation. Once it crashes, Maps will not be able to read out street names. I was hoping the 4.4 upgrade would fix this issue, but this is still broken. My wife's phone has the exact same issue.
No one else has seen any similar issues with their One?
have you tried factory reset?
My wifi says turning on but never turns on after i updated to kitkat
Eisenhorne said:
No one else has seen any similar issues with their One?
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I have similar problem . my is Sgh I337 . After updating my phone wifi worked for a day and it stopped working permanently . It says turning on but never turns on and never turns off . Any solution ?
I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
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It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.
Hello XDA community. Im having a weird issue with my wifi antenna wich doesn´t dettect ALMOST any network (at least not mine). Sometimes when Im at the street, some open wifis are shown, or some other closed also but never mine. I have tried everything, from going from 4.4.4 to 5.1. Im at Lollipop now, no issues at all except that the Wifi seems not working. Everything started after we rebooted Modem, all other devices connected except mine. Im contacting you in order to know if there is some firmware I can flash for the wifi antenna to see if that fix the problem.
Thanks so much in advance :highfive:
EDIT: The only thread I have found related to this issue is this from Android Open Source Project, where they suggest to use a console to diagnostic the wifi driver: https://code.google.com/p/android/issues/detail?id=1124 The thing is that i dont know i im using well the commands they sugest or maybe someone may have the right walk through to start from scratches so I can make an accurate diagnostic. Or maaaybe there is a way to flash the wifi drivers or modem??? thanks guys
So I have the T-Mobile variant of the LG G4. I had it unlocked straight from the carrier a while ago and all seemed well. Recently I noticed a huge amount of battery drain and 4G LTE usage from T-Mobile's pre-installed apps--mainly com.tmobile.pr or something which is the "My Account" app (imagine being at 60% left with 27% of the drain having been an app and only 9% the screen. Yeah, it was that bad)
This I obviously found unacceptable, so I went ahead to try and uninstall the bloatware. Lo, much to my dismay, Tmobile has locked it down so you can't uninstall the bloatware, and you can only disable it. This alone irked me enough that I wasn't satisfied with just a disabling. I knew I wouldn't rest until I had obliterated it.
I've had plenty of android phones over the years and done my fair share of rooting and flashing ROMs and the like, but I hadn't touched that aspect of my G4 because I wanted a dependable device for school and I didn't want to mess around with it. I knew I'd have to root it to get rid of the tmobile bloatware so I went and did that using the Low effort root method (http://forum.xda-developers.com/g4/orig-development/root-tmo-vzw-intl-variants-soon-root-lg-t3164765). When this was done a lot of my background processes started to continuously crash. I decided to go ahead and put TWRP as the custom recovery and just go ahead and get some dependable 6.0 ROM, and I found a couple of them.
When I flashed the first ROM, the play store services were crashing so I found the google apps package for marshmallow and flashed that too. It seemed to fix the issue. Yet when I would click on my School's WiFi at the setup (which is WPA2 Enterprise) it would crash and say "Unfortunately WiFi has stopped working." I thought that perhaps I mucked something up in the flashing of the ROM, or that maybe there was an issue with the ROM in general, so I decided to just flash another ROM entirely (after factory resetting it all the way). Along the same time as this I found a slightly more modified and feature packed version of marshmallow by this lad here (http://forum.xda-developers.com/g4/development/h815-genisys-rom-1-0-classic-v10g-t3192649). I decided to go ahead and use this one since it had a h811 version there, that involved flashing a h815 and then flashing a patch.
The "Unfortunately WiFi stopped working" issue persisted, however. I found this odd. I then noticed that if I click any other network that ISN'T the WPA2 enterprise network my school is working that everything seems to work fine.
I went ahead and factory reset it all the way again in the hopes that would fix it. No luck.
I booted it to safe mode and tried to connect to the WiFi network from there. No luck.
I downloaded a third party WiFi app off cellular and tried to connect from there. No luck.
I can't enter the WiFi's name and try to enter directly because it crashes there too.
I can't "Forget" the network as it's never joined that network before so there's nothing to forget. It does let me enter the advanced options but a direct press causes it to crash.
So throughout ROMs and wipes and safe modes and all, this one issue has persisted, where my phone's WiFi will crash when it tries to connect to my school's WPA2 Enterprise network. I've tried plentiful fixes short of flashing back to a 5.0/5.11 stock (which I'm hesitant to do because I read something about phones bricking after they downgrade from Marshmallow using the .kdz files or something?).
I'd really appreciate any help that y'all can provide. I've read these forums for ages but this will be my first time making an account because I can't find anybody else with the same issue and its proving to be quite a pain.
tl;dr wifi isn't working with only one particular network and no fix I've tried under this sun has worked so far. help will be appreciated pls
Have you tried flashing this rom here --> http://forum.xda-developers.com/tmobile-g4/development/rom-g4-h811-xtreme-rom-v1-0-7-28-15-t3167667
I am using this one here and I have no issues using wifi. I cannot speak for the 6.0 roms because LG has not dropped the sources for the Tmo variant yet.
esjames said:
Have you tried flashing this rom here --> http://forum.xda-developers.com/tmobile-g4/development/rom-g4-h811-xtreme-rom-v1-0-7-28-15-t3167667
I am using this one here and I have no issues using wifi. I cannot speak for the 6.0 roms because LG has not dropped the sources for the Tmo variant yet.
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I got the brown leather variant from Tmobile and it only says H811 as far as I can tell. Not sure of if its the "n" version or not.
I have not tried that rom but ill be sure to give it a go, hoping it will help solve the issue. I did some additional testing and can confirm the issue lies with all WiFi networks that employ WPA2 Enterprise security.
Will there be any issue with the Rom when downgrading from Android 6.0? I was reading about phone's bricking when trying to downgrade certain versions or bootloaders on the tmobile variants.
I'm pretty sure going back to stock 5.1 will be fine. The Tmo variant hasnt been upgraded to 6.0 yet and the ports don't update the bootstacks. Read here --> http://forum.xda-developers.com/tmobile-g4/development/global-marshmallow-6-0-port-to-h811-t3232760
Update: It seems that any Android 6.0 flash cuts off the ability to connect to Enterprise wireless networks. I went ahead and flashed to the debloated stock rom on the thread you mentioned, but it cut off the ability to record video. As such, I went for the xTreme version that you mentioned, and flashed the camera restores and all.
Everything works fine now as far as I can tell. I also got rid of the Tmobile applications draining the battery and all that. All should be well. Thanks again for the help
Hello,
A few months ago I noticed I had trouble to switching WiFi/Bluetooth on on my xperia z3+ (lineage OS 14.1) : when I slide on the WiFi slider, it load "Turning WiFi on..." until it switch back to off by itself. I don't think it's because of software update because I actually stayed on the same firmware for a while where it initially worked then started having this issue. Updating didn't solve it.
What I tried :
-Google the issue, I saw other xperia users having the same problem on different models but I didn't manage to find a fix
-Safe mode
-Wipe everything and reinstalling fresh rom
-Tapping the WiFi button furiously for a while
I'm having internet problems at home, but I can't manage to share LTE to my computer successfully, and I suspect both issues to be linked.
I tought I should ask for help before officially declaring the phone physically dead, so here I am.
Thanks for reading, any answer is much appreciated. Sorry for the long post despite it just saying "WiFi bug plz help".