After about 10 minutes of playing a game, I notice the bottom speaker dip in volume considerably. The audio then becomes "hollow" sounding.This happened to me with both Real Racing 3 and Bowling by Jason Belmonte, with Dolby Atmos on. Restarting the app immediately fixes the issue, and playing music doesn't have the issue either. Just restarted the phone and will test it out again later with Atmos turned off.
hmm - I tried again with Dolby Atmos turned off and the same thing happened (playing Bowling by Jason Belmonte in this case). I thought it was Dolby Atmos not turning on properly but after hearing this it doesn't seem to be the problem. It could still have to do with having two audio apps running, as my Samsung Music app was still running in the notifications but paused. First I was worried there was something wrong with the speaker but I'm convinced this is a software issue. If I reopen the app or play audio from another app, the volume eventually returns to normal. It's really intermittent - sometimes I can play a game for 10-20 minutes.
I had this once when playing Eternium.
No idea how this happened but it was 2 weeks ago and it didn't happen anymore since then.
At least I'm not the only one. I don't recall it happening with the Samsung Music app on it's own but it did occur with YouTube Vanced. Are you using Snapdragon or Exynos? How long were you playing the game when it occurred ?
FYL21 said:
At least I'm not the only one. I don't recall it happening with the Samsung Music app on it's own but it did occur with YouTube Vanced. Are you using Snapdragon or Exynos? How long were you playing the game when it occurred ?
Click to expand...
Click to collapse
I have the 512GB Exynos version. I was playing it for over 30 minutes when it happened.
Still happening to me on the latest ARJ1 update. Apparently this has been reported on Snapdragon variants as well. It could be more widespread but people just aren't noticing it. On some apps like Asphalt 9, the bass just decreases in volume and the overall volume is still loud, but it sounds rather muffled and compressed if you listen carefully. There's some debate as to whether it's a software or hardware defect, but I'm suspecting the former since audio played outside of the app in question is typically still loud on the bottom speaker.
More discussion here: https://us.community.samsung.com/t5/Galaxy-Note-9-Questions-and/Note-9-speaker-problem/td-p/386783
Related
Hello guys
today i bought unlocked nexus 6 xt1100 i noticed that in call sound is moderate despite the fact that volune level is set on full. And while playing music from google play music sound drops in first 2 3 seconds my volume goes really low for no reason after 2-3 seconds of playing any music or youtube video etc.
is this a hardware or software issue And please tell me how to fix this issue.
Cateye said:
Hello guys
today i bought unlocked nexus 6 xt1100 i noticed that in call sound is moderate despite the fact that volune level is set on full. And while playing music from google play music sound drops in first 2 3 seconds my volume goes really low for no reason after 2-3 seconds of playing any music or youtube video etc.
is this a hardware or software issue And please tell me how to fix this issue.
Click to expand...
Click to collapse
I've never faced such issue. After googling a little bit I found that it might be a software bug. some people are also facing sound drop/fading in some cases. Have a look at This Thread
Hey guys,
Love my new S6, because of memory limitations, I'm using spotify more than the music player. I noticed that when I listen to music, the volume keeps changing by itself (but remains at the same "number" that I set), I believe it's an EQ problem due to the voice/instrument equalizer function that keeps adjusting one VS the other. I was able to downgrade the amazon appstore still has version 2.6.0.813 and it's better (but not perfect yet, I hope they fix this bug in the next spotify update, just wanted to share in case you though you were going crazy (as I did).
See http://forum.xda-developers.com/galaxy-s6/help/volume-changing-playing-music-t3089066
Solution
Just found the solution, please close topic
https://community.spotify.com/t5/He...-Distorted-playback-sound-levels/td-p/1028205
Disabling Nuplayer does not work
solution from the previous post does not work, I and others tested it and spotify volume is still messed up with Nuplayer disabled, downgrading seems to be the only solution as of now, sorry for the confusion
Remix22 said:
Hey guys,
Love my new S6, because of memory limitations, I'm using spotify more than the music player. I noticed that when I listen to music, the volume keeps changing by itself (but remains at the same "number" that I set), I believe it's an EQ problem due to the voice/instrument equalizer function that keeps adjusting one VS the other. I was able to downgrade the amazon appstore still has version 2.6.0.813 and it's better (but not perfect yet, I hope they fix this bug in the next spotify update, just wanted to share in case you though you were going crazy (as I did).
See http://forum.xda-developers.com/galaxy-s6/help/volume-changing-playing-music-t3089066
Click to expand...
Click to collapse
actually, I've noticed this problem with Google Play music as well.. I'm not using the equalizer.. for no apparent reason, at some points in certain songs, the volume will inexplicably lower, never quite recovering.. weird
same here. thought i was going deaf bc i had the volume up to 80%
Is it happening with your stock music player? I disabled Nuplayer and spotify is still misbehaving but the Samsung player works fine. I didn't find a Samsung user forum to report the problem but will look more into it.
old version works
Using S6 Edge, had this problem myself with spotify - can confirm using the previous version of spotify fixes the problem.
Agree there's points where it stoll changes volume ever so slightly but definatley a big improvement.
Can't post link to download due to new user restrictions.
Thanks to OP for posting his findings. Big help.
Peace.
I have been going back and forth with Spotify support for weeks on this issue, and it's been escalated to a Tier 2 person who I've been working with for almost a week now. Specifically, my problem is that the sound on any given song will vary throughout the song...it will start at whatever volume I have it set at, then suddenly get about 25% quieter for about 10-20 seconds, then go back up to original volume. This happens in almost a cyclical fashion my entire time listening to Spotify on my phone...whether it be through headphones, phone speak, or a bluetooth speaker. Spotify support even gave me another test account to try, which this issue also happen in on my phone....and they logged into my account on their end and done extensive listening tests, but are not able to replicate on their end. They had me try everything...clearing cache, trying with volume normalization ON, then trying with it OFF, WiFi only, data only, listening to cached music with no data turned on, re-installing, rebooting, updating, deleting all Spotify files/folders from the file manager, listening with corded headphones, bluetooth headphones, phone speaker, bluetooth speaker, etc. They really feel at this point that it's the Samsung Galaxy S6 that doesnt play nicely with Spotify, but they cannot figure out why. I'm still troubleshooting with them but so far no solution, only a ton of things ruled out as culprits. =(
This is a few days old but do you have sound alive enabled?
Sent from my SM-G920T using Tapatalk
Audio issue - please help
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
KarimSalloum said:
Love your thread, man. This happened to me too but I wasn't 100% sure and I couldn't reproduce it. Now I know it's a problem. I just hope it's on everyone's Note5 too because then it would be a software problem that'll disappear soon. Otherwise we may have to go for exchanges. What ROM are you on? I'm 100% stock N920CXXU1AOH2.
Click to expand...
Click to collapse
100% stock with no root N920TUVU1BOH4
Really hoping this is a software issue..
I just registered to say I'm having the same exact issue when listening to music through the headphone jack no matter if I use headphones or the Aux input in my car. I hope this is a software issue and gets fixed soon.
I haven't seen this issue yet but I havent been listening to much music lately anyway. Will check it and get back. I am more concerned about the S-Pen sensitivity issue. Also started a thread for it here
http://forum.xda-developers.com/note5/help/samsung-galaxy-note-5-s-pen-sensitivity-t3205683
It was happening to me on stock not rooted with Bluetooth and pandora. It was only happening with WiFi on but I haven't noticed it since I'm rooted on custom kernel and rom
I think it happens only on certain frequencies because when I listen to podcasts I never have the issue.
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
---------- Post added at 03:14 PM ---------- Previous post was at 02:56 PM ----------
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Yes I'm having the same problem when playing music through the auxiliary port or the phone's speaker it's self. Randomly sounds like someone has the hiccups in the background. Have you found a fix?
From what I've come across, it seems like an issue with VBR MP3 files. I was able to fix it using Poweramp as my music player, as it uses a different audio processor than the stock Samsung one.
Also, the update released a few weeks ago also seems to have fixed the issue.
I had the same issue in the older firmware of my Note 5 920I. The latest update OJD fixes the problem. Not facing anymore glitches now. It's definitely a software bug and has been solved by Samsung. Please update your device normally. No root required.
Use Don't Pause
There's an app called don't pause. What it does is when youre listening to streaming music that when you get a notification that you wont get the gap in space (pause) in the music. The paid version removes ads. Ive been using it since the KitKat days with my Note 3 and it works well.
Radio
can I add radio app to not 5 ?
I face audio prob too. Note5 no root, stock 5.1.1.
When I feed digital signal to ext. dac, if use Scale up 385khz then pop and click happen (i use Neutronmp).
When scale up 88khz this phenomenon reduce and when no scale up used, sound is smooth.
Also hf player upscale to 192khz is ok.
Note2 and Lenovo A7-30 and S4 is okay when do the same thing with same neutronmp version.
No solution till now
Depending on if the issue is with your actual audio or if its coming from the music player will be two different things. I always recommend doing a quick restart on your phone or trying to leave it off for a little bit if its having any issues. Usually this will work if there is an overheating issue. You should also try doing an update which can fix problems in the software. If its with your actual music player then these are some of the best music players for the galaxy note 5 hands down https://fliptroniks.com/best-music-app-for-galaxy-note-5/
Having the same issue on Note 5 which I bought on 7/21/2017
CultRoger said:
I just bought the note 5 from tmobile 4 days ago. It's an amazing phone, however I am having an issue with the audio. I'm not sure if it's something internal or if my earphones are broken. Basically when I play music through my earphones, the song plays normally. But at random moments I can hear random noises. The noises come in at random moments in the song.
I noticed this pretty soon, but didn't make much of it at first. Now, on my bus ride to school it's finally gotten to a point where I can't take it. The music gets warped for like a millisecond, but that happening multiple times in a song just got a bit too much.
I have not checked if this happens when using the speakers or using another pair of earphones. I'm using the pair that came in the box. As I said I'm on the bus, so I can't blast music through my speakers. However I was playing music yesterday through speakers in my room and now that I think about it I didn't notice any warping. When I get to school I'll borrow someone's earphones to see if my pair is just broken.
But yeah are any of you having this problem? It's a big deal cause I listen to music a lot through my earphones.
Click to expand...
Click to collapse
Hey Guys,
I am also experiencing the same issue when listening to music via the headphone jack. Something that I noticed was, when the screen is switched on, it works perfectly. As the screen is switched off, the music gets warped and scratched.
Anyone found a solution for this problem?
Hi
I'm having big issues with audio breaking up and distortion with louder audio tracks, or when its busy musically.
Any ideas?? It's Exynos (8GB/512GB) version. Atmos doesn't affect anything. All audio sources of the same track produce it.
It sounds horrendous when its doing it. I thought my headphones were broken but it does it on speaker too.
TheMathMan said:
Hi
I'm having big issues with audio breaking up and distortion with louder audio tracks, or when its busy musically.
Any ideas?? It's Exynos (8GB/512GB) version. Atmos doesn't affect anything. All audio sources of the same track produce it.
It sounds horrendous when its doing it. I thought my headphones were broken but it does it on speaker too.
Click to expand...
Click to collapse
I'm having the same issue with the US unlocked snapdragon version.
I spent an hour with Samsung Support going through issues. Interestingly the audio through the speaker in diagnostic mode didn't show any issues but probably due to different frequencies and sound profile to the songs that are causing the issue. Safe mode made no difference and neither did a factory reset. They said I could do a handset swap but no current stock of the blue. Ended up finding a local store with a 512GB blue in stock so drove over there, purchased it, same issues so instantly returned that handset. I also saw this thread about the S9 Plus where people have been describing similar issues (https://forum.xda-developers.com/galaxy-s9-plus/help/galaxy-s9-plus-sound-problem-t3774829)... maybe I've made a poor decision ditching iPhone!?
Is this the sort of thing using something like Viper4Android would fix?
Same issue. 128G Verizon. I had this issue on a call once(may have been the signal) but then the audio did the same thing a couple times. The behavior is that of a track where the track had been recorded with the signal too strong or the gain too high(same thing really). Turning the volume down only makes it sound like a quiter distorted signal. 1 thing i noticed was, when using smart switch my custom "EQ" setting was transferred over. I changed it but that didn't change anything.
meccadon123 said:
Same issue. 128G Verizon. I had this issue on a call once(may have been the signal) but then the audio did the same thing a couple times. The behavior is that of a track where the track had been recorded with the signal too strong or the gain too high(same thing really). Turning the volume down only makes it sound like a quiter distorted signal. 1 thing i noticed was, when using smart switch my custom "EQ" setting was transferred over. I changed it but that didn't change anything.
Click to expand...
Click to collapse
You mean like clipping ?
I wonder if a fresh install will help.
TheMathMan said:
Hi
I'm having big issues with audio breaking up and distortion with louder audio tracks, or when its busy musically.
Any ideas?? It's Exynos (8GB/512GB) version. Atmos doesn't affect anything. All audio sources of the same track produce it.
It sounds horrendous when its doing it. I thought my headphones were broken but it does it on speaker too.
Click to expand...
Click to collapse
For start - turn off all the eq settings (if you have some turned on) in sound menu - dolby, adaptive sound and so on.
If it's software problem rooting and moding the phone would help, if it's hardware issue maybe it can mitigate it, but that's beside the point to have expensive device with not working sound out of the box.
I tried the audio settings but soundalive is always on. I force closed it whilst listening but no real change. Once you start googling it you realise there's a fair few Samsung's over the years that also do it including S9/+, S8 and so on. Maybe I shouldn't have left iPhone. Audio is very important to me as I'm always listening. Back in the day Exynos Samsung's were the best due to the Wolfson DAC. Sadly I'm disappointed and considering backtracking on the purchase. What would be better though, an LG? A Sony? Or am I then just settling for something less.
TheMathMan said:
I tried the audio settings but soundalive is always on. I force closed it whilst listening but no real change. Once you start googling it you realise there's a fair few Samsung's over the years that also do it including S9/+, S8 and so on. Maybe I shouldn't have left iPhone. Audio is very important to me as I'm always listening. Back in the day Exynos Samsung's were the best due to the Wolfson DAC. Sadly I'm disappointed and considering backtracking on the purchase. What would be better though, an LG? A Sony? Or am I then just settling for something less.
Click to expand...
Click to collapse
Lg have awesome dacs .
TheMathMan said:
I tried the audio settings but soundalive is always on. I force closed it whilst listening but no real change. Once you start googling it you realise there's a fair few Samsung's over the years that also do it including S9/+, S8 and so on. Maybe I shouldn't have left iPhone. Audio is very important to me as I'm always listening. Back in the day Exynos Samsung's were the best due to the Wolfson DAC. Sadly I'm disappointed and considering backtracking on the purchase. What would be better though, an LG? A Sony? Or am I then just settling for something less.
Click to expand...
Click to collapse
LG V series got awesome DAC. Did you tried a player like powermap (there is a free trial) that can output at high resolution directly from the DAC, ignoring the OS? It produces vastly superior sound on my exynos s7e. Don't forget to sign up for the beta tho, a lot of improvements in the latest in sound/UI design. The new exynos 9810 still uses wolfson/circus logics DAC that is praised everywhere (especially hifi forums and ofc for a phone). Maybe you just don't like the sound balance of it, as it's quite neutral. That is personal preference though, not negative point - some like neutral, others warmer and so on.
Limeybastard said:
You mean like clipping ?
I wonder if a fresh install will help.
Click to expand...
Click to collapse
yeah but it's not constant. It only happens sometimes. To me the behavior is exactly like when you record something at max volume and then play it back and it sounds like it's blowing your speakers apart. Mine sounds great for the most part and this only happens sometimes.
meccadon123 said:
yeah but it's not constant. It only happens sometimes. To me the behavior is exactly like when you record something at max volume and then play it back and it sounds like it's blowing your speakers apart. Mine sounds great for the most part and this only happens sometimes.
Click to expand...
Click to collapse
I think I know exactly what you mean.
Sent from my SM-N960U1 using Tapatalk
i remember having this problem in the samsung S3 a long time ago ...this can only be fixed with a samsung update...
Same problems intermittently on exynos.
Fingers crossed. Would point to software if experienced by S845 and Exynos.
meccadon123 said:
yeah but it's not constant. It only happens sometimes. To me the behavior is exactly like when you record something at max volume and then play it back and it sounds like it's blowing your speakers apart. Mine sounds great for the most part and this only happens sometimes.
Click to expand...
Click to collapse
Is this happening with wired and bluetooth? I haven't had this issue with mine, but my bluetooth devices support separate audio control, so that the phone can be turned all the way up, but my bluetooth devices can then control their own volume further.
I'm getting some intermittent issues with speaker output where the bottom speaker seems to lower in volume and bass after some minutes of use. Overall the speakers fare well for upbeat music but very poorly for piano tracks where they add some rattle and crackling (same goes for some narration or podcasts). Some days I don't notice this at all but it might be due to multiple audio apps running or how the lower speaker is normalizing the bass. Also, just a few minutes ago my speakers just stopped working for media playback, but the volume rocker still made sounds through the speaker. I was using headphones and playing music for the video editor for super slow motion videos before this happened. The only way out was to restart the phone. I tried replicating it but it didn't happen again.
FYL21 said:
I'm getting some intermittent issues with speaker output where the bottom speaker seems to lower in volume and bass after some minutes of use. Overall the speakers fare well for upbeat music but very poorly for piano tracks where they add some rattle and crackling (same goes for some narration or podcasts). Some days I don't notice this at all but it might be due to multiple audio apps running or how the lower speaker is normalizing the bass. Also, just a few minutes ago my speakers just stopped working for media playback, but the volume rocker still made sounds through the speaker. I was using headphones and playing music for the video editor for super slow motion videos before this happened. The only way out was to restart the phone. I tried replicating it but it didn't happen again.
Click to expand...
Click to collapse
Most likely a software issue (same with the cracking sound) and will be fixed (hopefully) in a update or atleast in P.
I have no such issues with my Exynos Note 9. I listen to music a lot with headphones and it sounds fantastic quite honestly. I actually ditched my LG G7 becuase I didn't hear too much benefits with the sound to justify keeping it just for music. I actually kind of prefer the output from the Note 9 generally. The G7 might have had a tad more spacious sound but also a bit more "muffled" at the same time. A little bit more emphasis in highs in the Note which I prefer.
hi all after 1 week of trying i figure out how to fix the problem simply delete the file with name ((SoundBoosterParam.txt)). in the root/system/vendor/etc
you're done
When listening to music or watching a video the volume would lower and become loud again after a second or two repeatedly. I've been experiencing this issue since launch, usually fixed by a reboot. Curious if anyone else is experiencing the same.
I haven't been listening to music on this phone yet, but I know on my OP1, the volume would lower for a second whenever there was a notification and then go back to normal.
I have a really fast notification ring so sometimes it will finish its ring before the volume has a chance to lower itself.
Maybe worth revising the Dolby settings, Also the absolute volume setting in Developer options.
Been getting this on speaker and using earphones, haven't tried bluetooth yet. All the dolby atmos stuff is set to none.
frosty5689 said:
When listening to music or watching a video the volume would lower and become loud again after a second or two repeatedly. I've been experiencing this issue since launch, usually fixed by a reboot. Curious if anyone else is experiencing the same.
Click to expand...
Click to collapse
I can confirm this.
I been experiencing this a couple times on my Bluetooth headphones ..
I have sent a bug report to OnePlus regarding this.