Can't login to Samsung Account: "Processing Failed" - Samsung Galaxy Note 8 Questions and Answers

Hello,
i've got a SM-N950X Demo Unit that i bought to use it as a small tablet at home. I've flashed SM-N950F without a Problem, it runs fine. I had used my Samsung account to download a font from the Galaxy store. everything was fine. So today i wanted to use bixby and it wanted me to log into my Samsung account, but everytime i try it, it says "processing failed". But i know for 100% sure the Password is correct, because i can log in on my S9 without a Problem. Also, if i Input a wrong Password it will say "wrong Password" and not "processing failed". So i tried to create another account from the phone. it worked, but i could not enter the Samsung account Settings anymore, it Always goes back after 0,5 seconds. So i changed the Password of my new account and now i am again stucked at "processing failed". I cant factory reset too, because he wont take my Samsung account, Always "processing failed".
I can still use the phone but cant use Samsung account functions. I fear of a recovery factory reset because of FRP lock? Or Samsung Lock? Are they the same?
OEM Lock and FRP Lock in Download-Mode are turned off, i am save to reflash or will i get permanently locked out because of Samsung account lock?
Phone is completely stock, no root, no knox triggered.
Thanks a lot!

If you purchased it at a store you should go there and request help. As far as I know owners of "Demo" units issues are rarely or never helped in XDA because of the probabilities of it being a stolen device ( not saying that's the case...)
Sent from my SM-N950W using Tapatalk

Ok, i purchased it from a private Person on eBay, so i dont think i can get help from him.
thanks anyway.

Related

Reactivation Lock ?

Anyone know how to enable this ?
I already have a Samsung Link Account, and a Samsung Account (They are different because after I finished opening an account for Samsung Link, it asked me to create another Samsung Account using a different email).
But there is no way I can see the option to turn Reactivation Lock on.
Anyone know how?
I think it is a good feature to have because even though someone gets your phone, they literally cannot do anything since if the phone will ask them to log into your samsung account if that person wants to do a factory reset.
Even though they can get into recovery mode to do a factory reset there, but after it boots, it again will ask them to log into your samsung account in order to use the phone.
http://content.samsung.com/mobile/us/contents/aboutn/findMyMobileIntro.do All I could find
econan1214 said:
Anyone know how to enable this ?
I already have a Samsung Link Account, and a Samsung Account (They are different because after I finished opening an account for Samsung Link, it asked me to create another Samsung Account using a different email).
But there is no way I can see the option to turn Reactivation Lock on.
Anyone know how?
I think it is a good feature to have because even though someone gets your phone, they literally cannot do anything since if the phone will ask them to log into your samsung account if that person wants to do a factory reset.
Even though they can get into recovery mode to do a factory reset there, but after it boots, it again will ask them to log into your samsung account in order to use the phone.
Click to expand...
Click to collapse

[Q] Phone locked on alternate password prompt. password forgotten

Hello everybody,
I have got the galaxy s5 mini of my colleague's son between my hands, because his phone is locked on the alternate fingerprint password prompt and - guess what - he forgot this password.
I have been browsing for a while trying to find a solution, alas none of them worked:
- Device manager on his google account: although the phone is registered in the play store and I can see all his apps, the phone is not registered in the device manager
- as suggested here : http://forum.xda-developers.com/showpost.php?p=54742824&postcount=13 : try several times until I get prompted for the google credentials: I tried to input wrong password, but after 5 attempts it makes me wait for 30 seconds and then it starts all over again. no google password prompt..
Is there a way to bypass or reset this password? the only thing we got are his google account credentials.
If it is not possible then I guess I will need to wipe and reset the phone, but we want to recover the pictures of his newborn sister first.... any way to recover pictures on a locked phone? It is not rooted yet but I guess I'll have to root it in order to do that
Any help would be much appreciated
thank you
Think you are lost. Only if the pictures are on the ext sd card and not encrypted you get the photos...
Well in the end we managed to unlock the phone via the samsung "find my phone" interface.

Locked Samsung account. The phone asks for ID and password

Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
kazet87 said:
Hello. The girl bought a phone at the auction, unfortunately, the phone is locked and requires a Samsung ID and password. The guy from whom it bought do not reply to e-mails and do not answer the phone. Is there a way to bypass or delete? The phone is Samsung S6 Edge.
Click to expand...
Click to collapse
Sounds like the phone was reported stolen to Samsung and they locked out down.
If the phone can get to download mode, maybe Odin the update to wipe it completely. Don't know if this will work.
Sent from my SAMSUNG-SM-G920A using Tapatalk
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
Holhat said:
I did a factory reset with reactivation lock enabled on my s6. Upon set up and after I enter my Google account info, I am now also required to enter my Samsung account ID and PW. I am entering the correct info but get "processing failed" error message. I've tried everything for days now. After calling AT&T without resolution, I called Samsung and am told my only option is to mail them my phone with proof of purchase and a tech will fix it...3-4 week turn around
Click to expand...
Click to collapse
Have the same problem....Anybody know how to fix... I will pay you..

Samsung note 8 blocked on Google FRP

Hello,
Following a crash, I had to do a factory reset in the recovery of my note 8.
Of course, at boot, he asks me the Google account ID. Sadly, I do not have them anymore (email address deleted since). I tried my old ID: it does not work ...
Will a flash of rom stock via odin reset the frp? Or should it go before by an "adb frp tool", then flash a "combination firmware", before reflash the rom stock?
I have already tried all methods of bypass frp before 10/10/18 (sms class 0, bluetooth headset, samsung keyboard settings...)
(I am in N950FXXS5CRJ1 of 01/10/18, oreo 8.0). I'm french.
With proof of purchase, your carrier or samsung service will help you, that's it, WITH PROOF OF PURCHASE
neitsabes99 said:
Hello,
Following a crash, I had to do a factory reset in the recovery of my note 8.
Of course, at boot, he asks me the Google account ID. Sadly, I do not have them anymore (email address deleted since). I tried my old ID: it does not work ...
Will a flash of rom stock via odin reset the frp? Or should it go before by an "adb frp tool", then flash a "combination firmware", before reflash the rom stock?
I have already tried all methods of bypass frp before 10/10/18 (sms class 0, bluetooth headset, samsung keyboard settings...)
(I am in N950FXXS5CRJ1 of 01/10/18, oreo 8.0). I'm french.
Click to expand...
Click to collapse
You know when people come in here talking about needing to get the FRP security lock off and then going on to say their gmail account is magically gone or deleted it automatically makes us think the phone is stolen!! People don't just randomly delete their gmail account nor do they forget their password so easily! If it truly is your phone take it to the carrier I.E. "at&t, Verizon etc etc." Because they will be able to easily recover the phone for you quickly!!
neitsabes99 said:
Hello,
Following a crash, I had to do a factory reset in the recovery of my note 8.
Of course, at boot, he asks me the Google account ID. Sadly, I do not have them anymore (email address deleted since). I tried my old ID: it does not work ...
Will a flash of rom stock via odin reset the frp? Or should it go before by an "adb frp tool", then flash a "combination firmware", before reflash the rom stock?
I have already tried all methods of bypass frp before 10/10/18 (sms class 0, bluetooth headset, samsung keyboard settings...)
(I am in N950FXXS5CRJ1 of 01/10/18, oreo 8.0). I'm french.
Click to expand...
Click to collapse
Personally I don't buy it.
If you deleted your Google account, you would have been signed out across the board, you need to be signed in to a Google account for FRP to be enabled...
If you are a thief or a 'finders keepers' you will agree FRP is a great feature. Must suck holding this great phone and not be able to use it.
stonedpsycho said:
Personally I don't buy it.
If you deleted your Google account, you would have been signed out across the board, you need to be signed in to a Google account for FRP to be enabled...
If you are a thief or a 'finders keepers' you will agree FRP is a great feature. Must suck holding this great phone and not be able to use it.
Click to expand...
Click to collapse
Personally I think it's stolen just by the way he worded that and saying that the gmail account was deleted isn't sitting with me right because then the phone would literally nag the crap out of him saying stuff like the play store can't work, gmail can't work and most importantly as you said FRP can't work without the email.. I'm betting it's stolen.
One time, I went to my carrier service center to activate volte calls, while I was waiting for my turn, an old lady ahead of me explained to the employee her case, that her device was locked, that she had no idea what email or anything else, as her grandson was the one that took care af all those things, she only used the phone to make calls an send sms, the employee said that it was ok, all she needed to do was to provide a proof of purchase, or the contract, and an ID, that was it, she did, and problem quickly solved, so, anybody asking for some way to bypass frp, is obviously trying to unlock an illegal obtained device, period.
winol said:
One time, I went to my carrier service center to activate volte calls, while I was waiting for my turn, an old lady ahead of me explained to the employee her case, that her device was locked, that she had no idea what email or anything else, as her grandson was the one that took care af all those things, she only used the phone to make calls an send sms, the employee said that it was ok, all she needed to do was to provide a proof of purchase, or the contract, and an ID, that was it, she did, and problem quickly solved, so, anybody asking for some way to bypass frp, is obviously trying to unlock an illegal obtained device, period.
Click to expand...
Click to collapse
That's why I don't even try to help someone who comes along claiming that they magically forgot/lost their gmail account and password information. When he said he deleted the gmail account a while back the first thing that came to my mind was well without a gmail account you can't exactly do much with the phone because everything is going to be nagging you, Google, Play Store, Gmail, Google Services, maps and many other things and FRP can't lock without the gmail account so how could you possibly get FRP locked out.. You could by lying and stealing a phone and claiming it's yours..
Yeah, absolutely right
I certainly understand the views on going to a service center. But no. Not everyone with this problem is trying to cheat with a stolen phone. I just bought a very nice Note 8 (SM-N950U1) for $200 off eBay (from an individual with a 100% record) only to find it is FRP locked and I doubt she knew. Just did a factory reset and sell. So now I have to pay $50 at a service center and with the drive, it will take me about two hours. So some of us do have a legitimate reason to want to do a FRP unlock ourselves. Hopefully, the seller will rebate me the $50 so I don't have to send it back and start my long search for this model, in this condition for what i can afford all over again. Just say'in. Well glad I have XDA forums to let me know my position. - So thanks - Jim

Samsung Reactivation Lock broken?

Hellow, I am the owner of a Samsung Galaxy S6 I think its Europe version because I bought it in spain.
In march 2020 I had decided to factory resset my phone because I had a lot of junk. To my surprise when the Welcome screen for a setup showed up and I was trying to set it up (I did this probably once a year) a message of "The phone was factory resseted on a anormal way please sign in to your samsung account to unlock the device". Keep in mind here in spain we were in a complete lock down. I did put my email and password it showed 2 messages and noething happned, and I know its not the wrong password because if i did type a random thing it will show "Wrong ID" so I tried contacting samsung but as we were on a lockdown it was imposible, I tried from find my phone (samsung version) and I clickcked on unlock phone (while the phone was connected to the inernet) but noething happned as a last resource I tried flashing a custom rom (I had Samsung Official Rom) but when I go to oddin mode or download mode it shows: Reactivation Lock: ON.
Is there any way to unlock it, my mothers phone is broken and she is in need of one.
I have attached some imagenes.
I hope I can find a fix, because the most anoing thins is that is supposed to be a mecanisim so if the phone gets stolen, but i have been the owner of it for 5 years

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