Galaxy Note 9 stutter/animation lag - Samsung Galaxy Note 9 Questions & Answers

Hello There. I've got a Note 9 exynoss version. After few days I noticed an animation lag and thing like scrolling in chrome stutters. I tried to wipe cache partition, master reset and also change animation scale to minimum and nothing has changed. Also front camera is lagging. Is there anything I dam try before sending it back?
P.S: sorry if my english is bad. Still learning.

Minsko said:
Hello There. I've got a Note 9 exynoss version. After few days I noticed an animation lag and thing like scrolling in chrome stutters. I tried to wipe cache partition, master reset and also change animation scale to minimum and nothing has changed. Also front camera is lagging. Is there anything I dam try before sending it back?
P.S: sorry if my english is bad. Still learning.
Click to expand...
Click to collapse
yeah, wait for september update.

I don't get any lag in chrome unless I am on an iffy internet connection or a badly designed mobile site.
As for the front camera, it lags a little in low light, but that's acceptable to me.
Certainly not a fault.

you sure it is not the website that is poorly made? there are quite a few websites like this out there that lag like crazy until the whole website loads and then it lags less. you can easily test this by going to another website that doesn't lag and then back to the questionable website.

Related

[Q] Camera Issues

Hi guys. Recently I've noticed a bad camera problem with my IncS. You see when I open the camera app ( on MIUI's ROM ) it lags pretty badly. When I point the camera at one direction, and move to another, it lags. But if I repeatedly click my menu softkey button while moving my camera around, it doesnt lag at all. Does anyone know a fix to this? Thanks in advance!
oh and I restored back to the original ROM I had running which was the official htc's latest rom for the IncS and the camera works fine. no lag issues. Seems like when I flash AOSP roms, the camera lags. help?
I find any AOSP rom has laggy camera in low light
When I take it to better lighting conditions the lag goes away
You're not alone mate
I think it has something to do with trying to take in as much light as possible when there is not enough
@markj338 yeah I actually thought that that might be a possible reason to its horrible lag, so I took it outside this afternoon at around 12pm. It was bright but still the lag was there. And just to be clear, its no ordinary lag. It's like if i point at one place, it shows that place, but when I move my camera away, it waits for around 10 seconds before it shows that place. If you get what I'm trying to say here.. Sorry for the horrible english. But yeah.. that's the problem :/ thanks anyway appreciate it.
Oh mine only lags a bit
When I move, the image will be slow and distorted and will take its time to focus
But not 10 secs, mine is like less than 1, its just choppy and distorted
I'm on CM 7.2
Mine could probably be classified as 'ordinary lag'
Like if you were using a crappy low range phone
What rom are you using, and does this happen in all lighting conditions?
@markj338 well right now im back on my sense rom. the official one. I restored. But I tried miui's rom, cm7.2 and the camera's the same. When I click the menu button repeatedly, then it's ok. but if i dont click anything, it lags a lot....... so yea
Strange.
But I do find the sense camera to be the best

Stuttering?

Hi,
Got my P10 yesterday. And i feel its not 100%. When scrolling through Play Store it kinda stutters and doesnt scroll smoothly like it did on my P9. Same with watchin Instagram stories, when skipping to next story it takes half a second to load, again, this was smooth on my P9. I kinda feel like the whole phone is slow.
Is this normal? I thought this phone was suppose to have better performance. Anything i can do?
vikingalle said:
Hi,
Got my P10 yesterday. And i feel its not 100%. When scrolling through Play Store it kinda stutters and doesnt scroll smoothly like it did on my P9. Same with watchin Instagram stories, when skipping to next story it takes half a second to load, again, this was smooth on my P9. I kinda feel like the whole phone is slow.
Is this normal? I thought this phone was suppose to have better performance. Anything i can do?
Click to expand...
Click to collapse
No, it's not normal. Did u buy it new?
waelh said:
No, it's not normal. Did u buy it new?
Click to expand...
Click to collapse
Yes, brand new from the store. But there was some things that caught my attention. When i opened up the box, i noticed there was like marks on the plastic sealing around the phone, like it had been touched by greasy fingers. Also noticed that in the top left corner of the phone, under the screen protector it has some marks, could look like scratch marks.
But sometimes the phone is very fast, but other times it stutters. Had really bad stutters earlier today, i opened Google Maps through Chrome, and after closing maps again the phone went so slow. Everything was kinda lagging behind and it felt like the phone was really struggeling. I then closed the screen and opened it again and it was back to normal. Even in the alarm clock app, changing the time on that wheel it stutters and doesnt move smooth like it did on my P9. Even scrolling in Chrome it stutters. None of this happened on the P9.
vikingalle said:
Yes, brand new from the store. But there was some things that caught my attention. When i opened up the box, i noticed there was like marks on the plastic sealing around the phone, like it had been touched by greasy fingers. Also noticed that in the top left corner of the phone, under the screen protector it has some marks, could look like scratch marks.
But sometimes the phone is very fast, but other times it stutters. Had really bad stutters earlier today, i opened Google Maps through Chrome, and after closing maps again the phone went so slow. Everything was kinda lagging behind and it felt like the phone was really struggeling. I then closed the screen and opened it again and it was back to normal. Even in the alarm clock app, changing the time on that wheel it stutters and doesnt move smooth like it did on my P9. Even scrolling in Chrome it stutters. None of this happened on the P9.
Click to expand...
Click to collapse
My advise is to factory reset it as first step, if you haven't got all your data on it. Or try to get a replacement (warranty claim) or go to a mall and check a display P10 and replicate whatever you were doing on your phone to see if you will experience the same results.
waelh said:
My advise is to factory reset it as first step, if you haven't got all your data on it. Or try to get a replacement (warranty claim) or go to a mall and check a display P10 and replicate whatever you were doing on your phone to see if you will experience the same results.
Click to expand...
Click to collapse
I've already did factory reset but still the same problems. I will definitely contact the store tomorrow to see if i can get a new one.
Thanks for your help!
vikingalle said:
I've already did factory reset but still the same problems. I will definitely contact the store tomorrow to see if i can get a new one.
Thanks for your help!
Click to expand...
Click to collapse
Ok buddy, good luck.

Note Taking Lag with s-pen?

I just got the Note9 512 8gb version. When taking notes I get an annoying lag or delay. Is this normal? I thought it would be super smoother. Also the delay time varies a bit too. Its like sometimes letters I write show up late and I'm already on the next letter. You have this happening? Especially when writing fast
I rebooted and cleared cache in storage maintenance. Thanks for feedback.
EDIT: I FOUND OUT THE ISSUE - GO TO PAGE 2
On the Note8, there was ZERO lag when writing. I write constantly on here and have never seen lag once. So I doubt that's normal on the Note9.
PsiPhiDan said:
On the Note8, there was ZERO lag when writing. I write constantly on here and have never seen lag once. So I doubt that's normal on the Note9.
Click to expand...
Click to collapse
Damn! I mean Good! I mean damn my phone has lag taking handwritten notes :/ I wonder if its another feature that is turned on or another app interfering. But I havent installed much....
I've taken loads of notes in the week or so that I've had the Note 9 and never noticed any sort of lag whatsoever.
Sent from my SM-N960F using Tapatalk
hackdrag0n said:
I've taken loads of notes in the week or so that I've had the Note 9 and never noticed any sort of lag whatsoever.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
I did online support with Samsung.... we factory reset and I believe it fixed the problem. I still have to do a full restore though... hope it doesn't come back!
SovRoxx said:
I did online support with Samsung.... we factory reset and I believe it fixed the problem. I still have to do a full restore though... hope it doesn't come back!
Click to expand...
Click to collapse
After my restore... the lag is back. ITs back :/ and I'm not sure if changing phones would help
It is not lag. It is called input latency. And the people claiming there is no latency on note 8 or 9 need to watch closer and see some demos of input latency. I skipped the Note 8 for this among other reasons. If I had to guess the input latency is about 15ms ±5ms. Pretty damn good. If you write fast you're going to notice it more.
Lag, latency, stuttering and frame drops are all completely different things. People are just using adjectives to describe their experience when things are more technical. It is kind of like many people don't understand lower case and upper case B's when talking about megabits and megabytes per second or giga-. Latency is a big deal for online gaming and steam link. That is why the hard core gamers will use Ethernet instead of wifi for gaming and the same for steam link. That 40-100ms or even more saved is a huge deal. It is obvious when you use steam link over WiFi and then go to Ethernet.
As far as the OP I don't know if you have a legitimate case of input latency or your expectations are too high. As I mentioned there are many videos to show input latency. I believe Microsoft has one of the better ones with a demonstration board that can dial in the input latency demonstrating over 100ms, ~50, 10 and 1ms. When under 10ms starts happening on every phone is when it really becomes game changing for not just flagship owners but people across the world that use these marvellous mobile devices. iOS used to much smoother for years than Android but input latency was still a thing. Now iOS and Android are competing head to head as far as latency, scrolling, frame drops and lag. It has become something Apple could not ignore anymore even though their SOC has been more powerful than Qualcomm and Samsung the last couple of years. All that power and it was dropping frames, scrolling janky, and input latency was noticeable despite their claims. Features have been put aside for iOS12 and focus has been put on performance. As you can see Samsung did this with Oreo and the Note9. The note 4 input latency was horrible but the phone was still ahead of it's time.
@rbiter said:
It is not lag. It is called input latency. And the people claiming there is no latency on note 8 or 9 need to watch closer and see some demos of input latency. I skipped the Note 8 for this among other reasons. If I had to guess the input latency is about 15ms ±5ms. Pretty damn good. If you write fast you're going to notice it more.
Lag, latency, stuttering and frame drops are all completely different things. People are just using adjectives to describe their experience when things are more technical. It is kind of like many people don't understand lower case and upper case B's when talking about megabits and megabytes per second or giga-. Latency is a big deal for online gaming and steam link. That is why the hard core gamers will use Ethernet instead of wifi for gaming and the same for steam link. That 40-100ms or even more saved is a huge deal. It is obvious when you use steam link over WiFi and then go to Ethernet.
As far as the OP I don't know if you have a legitimate case of input latency or your expectations are too high. As I mentioned there are many videos to show input latency. I believe Microsoft has one of the better ones with a demonstration board that can dial in the input latency demonstrating over 100ms, ~50, 10 and 1ms. When under 10ms starts happening on every phone is when it really becomes game changing for not just flagship owners but people across the world that use these marvellous mobile devices. iOS used to much smoother for years than Android but input latency was still a thing. Now iOS and Android are competing head to head as far as latency, scrolling, frame drops and lag. It has become something Apple could not ignore anymore even though their SOC has been more powerful than Qualcomm and Samsung the last couple of years. All that power and it was dropping frames, scrolling janky, and input latency was noticeable despite their claims. Features have been put aside for iOS12 and focus has been put on performance. As you can see Samsung did this with Oreo and the Note9. The note 4 input latency was horrible but the phone was still ahead of it's time.
Click to expand...
Click to collapse
After we did the factory reset it worked perfect, I could not replicate the delay I am complaining about.... if it was what you are saying, wouldn't I see it all the time? I could not recreate the issue at first, only till after I did a restore of my data did the problem come back. If I handwrite... sometimes its a one letter delay.. or even 2 letters will appear after I write or once in a while 4 letters!! so that is like a stutter.
Have you tried clearing the cache data in the storage maintenance menu? That might help
Note 9 factory software is lagging much than s9+.
Hope samsung will resolve lag issues soon
iceepyon said:
Have you tried clearing the cache data in the storage maintenance menu? That might help
Click to expand...
Click to collapse
Yea I tried that and also factory reset. Like I said... after reset I couldn't recreate the problem until I restored some of my backup. OR it may only seem to happen in certain note views... as far as I know there are 2 view screens ... it seems to have less 'lag' in creating new note right away. The edit screen with the default lines on the "paper" the view is a bit different and that is where I get the most lag it seems when I write.
So I just got my replacement. Before I did my restore I tried notes. I was SOOOOO relieved as note writing was perfect... no lag.. no delay.. I could write smooth.. awesome!!!! BUT . I did my restore and my problem is back! What the hell is going on? ^%$ . So now I will factory reset, AGAIN, and just build up my phone without a restore :/ and see if I can get around this problem. Will report back.
SovRoxx said:
So I just got my replacement. Before I did my restore I tried notes. I was SOOOOO relieved as note writing was perfect... no lag.. no delay.. I could write smooth.. awesome!!!! BUT . I did my restore and my problem is back! What the hell is going on? ^%$ . So now I will factory reset, AGAIN, and just build up my phone without a restore :/ and see if I can get around this problem. Will report back.
Click to expand...
Click to collapse
I found the problem! And reported it to Samsung. Can you recreate this issue on your phones?
So my backup settings had option for Accessibility > Vision > Magnification > Triple Tap Screen to magnify if this is turned on = I get wicked lag while writing notes. Its not that I am triple tapping getting a bigger size either. Just something with the gestures while writing is interfering with Accessibility Magnification settings. Turn the setting off and all is good.
Can anybody confirm?
Samsung 9 is not available in my country right now. Hope this will available soon, I am waiting :cyclops::cyclops::cyclops:
SovRoxx said:
Yea I tried that and also factory reset. Like I said... after reset I couldn't recreate the problem until I restored some of my backup. OR it may only seem to happen in certain note views... as far as I know there are 2 view screens ... it seems to have less 'lag' in creating new note right away. The edit screen with the default lines on the "paper" the view is a bit different and that is where I get the most lag it seems when I write.
Click to expand...
Click to collapse
The problem is that you are importing your notes made using the old S Note app onto the new Samsung Notes app. There appears to be a compatibility issue between the two. Which Samsung never addressed.
iceepyon said:
The problem is that you are importing your notes made using the old S Note app onto the new Samsung Notes app. There appears to be a compatibility issue between the two. Which Samsung never addressed.
Click to expand...
Click to collapse
No I fixed my particular problem ! I explained above. It has to do with the Accessibility > vision > tripple tap magnifier interferes with notes if turn on. Doesn't matter if its an old note app or new note being created. I thought something like you at first, but no my issue is this bug. And it is a bug. Turn on "Triple Tap" on your phone and create notes and report back to me how crappy it feels .
)
Just tried it. I can't seem to replicate your issue
iceepyon said:
Just tried it. I can't seem to replicate your issue
Click to expand...
Click to collapse
Note 9 you turned on triple tap magnifying? Your new notes are all smooth? Weird I have 2 notes in front of me today .. both factory reset and I can recreate the issue. Both are the 8 GB 512 version unlocked us phone.
SovRoxx said:
Note 9 you turned on triple tap magnifying? Your new notes are all smooth? Weird I have 2 notes in front of me today .. both factory reset and I can recreate the issue. Both are the 8 GB 512 version unlocked us phone.
Click to expand...
Click to collapse
Guess it must be a bug that affects the US variant. As I am using my company's Exynos variant and everything is super smooth.
I just recreated the issue on my new S4 I got from Korea. So that is 3 devices I tested on. Try turning on tripple tap mag. Then write a note writing fast.. example try. The word THIS lot. The IS will ghost and delay thus screwing up brain to write neater etc.

Question Wqhd+ vs fhd+ ( huge performance issue ) (exynos)

As soon as i try to shift to wqhd+ with 120 hz , the performance of the phone decreases alot , i see stutters here and there . The phone remains extra warm while using , even the typing isnt as smooth.
But as soon as i switch to fhd+ , omg the phone is really fast again .. no stutters ,
Phone remains very light warm , typing super snooth .
Is there anyone facing the same issue ?
( reminds of my old s9plus with exynos where it was not able to handle wqhd resolution.)
My point is , why do they even offer wqhd when the chipset is weak to handle ?
Is there anyone facing the same thing ?
Fine here , been using wqhd 120hz since first time
iamcgs said:
Fine here , been using wqhd 120hz since first time
Click to expand...
Click to collapse
Exynos ?
What are your ambient temperatures outside ?
I found WQHD to be smoother. Phone seemed less hesitant (for lack of a better word) in day to day interaction. For example, when set to FHD+, there would be a small delay after unlocking, before the screen starting accepting a touch input. Nothing lagged, but there was this feeling that the CPU/GPU was scaling up an FHD interface onto a WQHD screen (Number of pixels remain the same on the screen, whatever resolution you pick). Once i changed to native WQHD resolution, everything seemed to be instantaneous. It may be consuming more battery, I'm not sure - but i don't see a worse battery life than what it was on FHD+.
During a CODM session I noticed that FHD+ gameplay was smoother than WQHD - so that's probably going to be my use case for FHD+ - Gaming. For everything else, I'll stick to WQHD for sometime and post my experience if I notice any downsides.
What i have noticed is , if you change the resolution from 1440 to 1080 .
The phones data in certain apps still shows that phone is rendering 515 ppi
A restart is must after changing resolution ..
Try to reduce to 1080p , do a reboot , and then use the phone and see if there is a difference ..
Will try today and see if the reboot idea makes a difference over the next 1-2 days
enigmaamit said:
Will try today and see if the reboot idea makes a difference over the next 1-2 days
Click to expand...
Click to collapse
Okay
do reply
aj7400 said:
Okay
do reply
Click to expand...
Click to collapse
So far, FHD+ seems to be easier on the battery. The touch delay has disappeared after a reboot, so thanks for that suggestion!
Charged nearly a day ago, and did regular usage including half an hour of CODM, WhatsApp, XDA, reddit etc mostly on wifi. Auto dark mode (sunset to sunrise)
With that kind of use case, I'm at 19+ hours since full charge, 4+ hours of screen on time and still have around half the battery left.
I can live with that.
enigmaamit said:
So far, FHD+ seems to be easier on the battery. The touch delay has disappeared after a reboot, so thanks for that suggestion!
Charged nearly a day ago, and did regular usage including half an hour of CODM, WhatsApp, XDA, reddit etc mostly on wifi. Auto dark mode (sunset to sunrise)
With that kind of use case, I'm at 19+ hours since full charge, 4+ hours of screen on time and still have around half the battery left.
I can live with that.
Click to expand...
Click to collapse
So thats the point .
Qhd is good , but its not easy on cpu/gpu as well as battery .
I am more concerned about the overall general performance , ( not gaming)
Hows the overall performance as of now ?
Like using whatsapp , insta ,facebook , typing , browsing , etc?
Better/smoother than qhd? Or similer ?
aj7400 said:
So thats the point .
Qhd is good , but its not easy on cpu/gpu as well as battery .
I am more concerned about the overall general performance , ( not gaming)
Hows the overall performance as of now ?
Like using whatsapp , insta ,facebook , typing , browsing , etc?
Better/smoother than qhd? Or similer ?
Click to expand...
Click to collapse
Honestly speaking, general performance seems no different between FHD and WQHD. I can't even tell which resolution I'm running unless I go to the resolution setting page.
enigmaamit said:
Honestly speaking, general performance seems no different between FHD and WQHD. I can't even tell which resolution I'm running unless I go to the resolution setting page.
Click to expand...
Click to collapse
Yes .. thats true .. its just after changing the setting . You realise that its different .
After like 5 mins of using i barely notice the change in resolution .
I dont know how you are able to achieve that type of battery ..
I might have tinkered with a lot of setting , installed galaxy labs and good lock too .
According to you should i get my phone restored ( software) once from the service centre ?
Or will the factory reset be enough ?
aj7400 said:
Yes .. thats true .. its just after changing the setting . You realise that its different .
After like 5 mins of using i barely notice the change in resolution .
I dont know how you are able to achieve that type of battery ..
I might have tinkered with a lot of setting , installed galaxy labs and good lock too .
According to you should i get my phone restored ( software) once from the service centre ?
Or will the factory reset be enough ?
Click to expand...
Click to collapse
I have good lock too, haven't used labs. I like to tinker with my phone as well. But I don't usually make changes outside what the OS allows (I've changed only user facing options, not dug into system disabling apps, or other such activity)
Service center will not do anything more than what you will do at home. If you think you may have messed up too many settings and can't recover from it, just do a factory restore and set up again. But for the first week or so, expect poor battery life as the OS settles down. Coming from a OnePlus, I actually quite like Samsung software. It has a polish that OnePlus lacks, being built purely for Speed. It's quite robust, just make small incremental changes to set up to your liking, battery life will settle down to a comfortable level.
My battery life was terrible when I got the phone a week ago, but has continued to get better with time.
enigmaamit said:
I have good lock too, haven't used labs. I like to tinker with my phone as well. But I don't usually make changes outside what the OS allows (I've changed only user facing options, not dug into system disabling apps, or other such activity)
Service center will not do anything more than what you will do at home. If you think you may have messed up too many settings and can't recover from it, just do a factory restore and set up again. But for the first week or so, expect poor battery life as the OS settles down. Coming from a OnePlus, I actually quite like Samsung software. It has a polish that OnePlus lacks, being built purely for Speed. It's quite robust, just make small incremental changes to set up to your liking, battery life will settle down to a comfortable level.
My battery life was terrible when I got the phone a week ago, but has continued to get better with time.
Click to expand...
Click to collapse
Do you think it could be an issue of bad os ?
Will the restore from service centre make any difference ?
aj7400 said:
Do you think it could be an issue of bad os ?
Will the restore from service centre make any difference ?
Click to expand...
Click to collapse
Honestly, I dont know. Only way to find out is to try. But once again, I don't think Service Centre people will do any special software flash that you cannot do with a factory reset at home. If I was you, i'd not give my phone to a stranger unless I couldn't manage or fix something myself first.
BTW, what is your major gripe with your phone? Battery life? SOT? Standby? Performance? What is bugging you so much?
enigmaamit said:
Honestly, I dont know. Only way to find out is to try. But once again, I don't think Service Centre people will do any special software flash that you cannot do with a factory reset at home. If I was you, i'd not give my phone to a stranger unless I couldn't manage or fix something myself first.
BTW, what is your major gripe with your phone? Battery life? SOT? Standby? Performance? What is bugging you so much?
Click to expand...
Click to collapse
Sot , battery . I could barely manage 5-6 hours sot without gaming .with Aod on fhd 120hz
Using the camera makes the phone heat up alot and after using camera it throttles and even scrolling feels a bit laggy .
Changing to wqhd and rebooting ,
The ui feels less smooth , the response time reduces , apps like snapchat and instagram start stuttering .
aj7400 said:
Sot , battery . I could barely manage 5-6 hours sot without gaming .with Aod on fhd 120hz
Using the camera makes the phone heat up alot and after using camera it throttles and even scrolling feels a bit laggy .
Changing to wqhd and rebooting ,
The ui feels less smooth , the response time reduces , apps like snapchat and instagram start stuttering .
Click to expand...
Click to collapse
That doesn't sound alright. Have you done a lot (i mean a LOT) of tinkering with the OS? If so, something might have gone off the rails and causing problems. Impossible for me to say. But the phone is buttery smooth... I don't think you should accept any lagginess. Most of the heating issues are also gone after the April update, so I'm not sure what has your device spooked. Which country are you from? Can you get an easy replacement or are you stuck with your device like in India? I'm not saying your device is faulty, but if its bugging you and you can get a free replacement without losing money, get it swapped with a new one.
If that's not possible, the easiest way out will be a factory reset at home.
I'd say go for it, wipe and set it up afresh.
enigmaamit said:
That doesn't sound alright. Have you done a lot (i mean a LOT) of tinkering with the OS? If so, something might have gone off the rails and causing problems. Impossible for me to say. But the phone is buttery smooth... I don't think you should accept any lagginess. Most of the heating issues are also gone after the April update, so I'm not sure what has your device spooked. Which country are you from? Can you get an easy replacement or are you stuck with your device like in India? I'm not saying your device is faulty, but if its bugging you and you can get a free replacement without losing money, get it swapped with a new one.
If that's not possible, the easiest way out will be a factory reset at home.
I'd say go for it, wipe and set it up afresh.
Click to expand...
Click to collapse
Unfortunately i am from india bro .
Bought offline ,
No replacement/return
I know if i submit in the service centre they are gonna destroy my phone ( may be sratches / mishandling or they could open the phone and destroy the waterproofing)
What i am planning is go to service centre and get the phone flashed again . ( i am least sure that it could be a bad os install on my phone )
A factory reset is what i can try at the moment .
aj7400 said:
Unfortunately i am from india bro .
Bought offline ,
No replacement/return
I know if i submit in the service centre they are gonna destroy my phone ( may be sratches / mishandling or they could open the phone and destroy the waterproofing)
What i am planning is go to service centre and get the phone flashed again . ( i am least sure that it could be a bad os install on my phone )
A factory reset is what i can try at the moment .
Click to expand...
Click to collapse
Best of luck! Do keep me posted. I really hope you get this sorted out.
This is a very expensive heartache otherwise! I can imagine what you must be going through. Spend the Sunday setting up a freshly reset phone. If you start now, you should be done by night. Damn thing has soooooo many settings to navigate.
enigmaamit said:
Best of luck! Do keep me posted. I really hope you get this sorted out.
This is a very expensive heartache otherwise! I can imagine what you must be going through. Spend the Sunday setting up a freshly reset phone. If you start now, you should be done by night. Damn thing has soooooo many settings to navigate.
Click to expand...
Click to collapse
While setting up , did u install the samsung apps?
Are u signed in to samsung account?
Yes for both.
But I made sure to uncheck the Samsung Customisation Service during setup. I only ticked the boxes that were compulsory for allowing the setup to proceed.

Question Terrible Video Call quality and Lags (whatsapp ,etc etc)

Hi Guys.
Despite this is a great device for some aspects it really disappoints in areas where nowadays phones should be shining.
Are you having this terrible blur from front and back camera during videocalls?
WhatsApp is literally embarrassing how bad it looks....
Tried Google meet,quality bit better but the videocall lags like crazy .
I have put the phone back in its box and I'm really torn to sell it.
Do you think this will be fixed over a software update?
I can't really understand how is possible a flashgip has left manufacture with this crazy problems on.
What do you guys think?
I have a UK Moto edge 30 ultra
cilikekko said:
Hi Guys.
Despite this is a great device for some aspects it really disappoints in areas where nowadays phones should be shining.
Are you having this terrible blur from front and back camera during videocalls?
WhatsApp is literally embarrassing how bad it looks....
Tried Google meet,quality bit better but the videocall lags like crazy .
I have put the phone back in its box and I'm really torn to sell it.
Do you think this will be fixed over a software update?
I can't really understand how is possible a flashgip has left manufacture with this crazy problems on.
What do you guys think?
I have a UK Moto edge 30 ultra
Click to expand...
Click to collapse
are you sure you are using the default factory setting?
you can disable Video call effects and option for better usage or reset factory
However first try to disable video call effects
AHMN48 said:
are you sure you are using the default factory setting?
you can disable Video call effects and option for better usage or reset factory
However first try to disable video call effects
Click to expand...
Click to collapse
Done that too.
No much of a change.
Is your videocall quality clean?
The difference from my s21 is night and day.
cilikekko said:
Done that too.
No much of a change.
Is your videocall quality clean?
The difference from my s21 is night and day.
Click to expand...
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Yes mine is perfect
@cilikekko
There are some rare cases that these kind of problems get solved by cleaning / clearing cache and/or even restore to factory settings and then try again.
Now that you mention S21, i recently sold my S21 Ultra and got the Edge 30 Ultra. When i first got my s21ultra i had video tearing couldn't record propely and many more problems with video, even when trying to shoot pictures i had screen tearing like droppped frames. I tried my above instructions after the support told me to, without results. What i did, i re-firmware'd the device using their Sync tool on a windows virtual machine cause i'm not using windows.
So, try the above, and if not, figure out a way to re-firmware your device from scratch, it is what i'm suggesting. You may find yourself like @AHMN48 that his device works perfectly!
I can agree.Google Meet affected as well. Weirdly all youtube video in play store produce the same while no issues in the youtube app or browser. It should be a particular video format or profile

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