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Bluetooth problem in Samsung Galaxy Note 5

My new Note 5 (SM-N920I) has problems with bluetooth. I can not connect to my car, nor to my headset. However I can connect to my Sony Vaio and my smarthwatch Gear Fit (although sometimes it is disconnected) .
From what little I could see , there is a problem with bluetooth in Note 5, but still no solution.
Someone knows a solution to work properly ?
Thank you

MaxiBlanc said:
My new Note 5 (SM-N920I) has problems with bluetooth. I can not connect to my car, nor to my headset. However I can connect to my Sony Vaio and my smarthwatch Gear Fit (although sometimes it is disconnected) .
From what little I could see , there is a problem with bluetooth in Note 5, but still no solution.
Someone knows a solution to work properly ?
Thank you
Click to expand...
Click to collapse
I had a problem too. I could connect but the range was very short then it would cut out. I replaced it.

With the new one, is rhe problem gone?

Bluetooth overall is much better for me than on my Note 4. I've not had trouble connecting to the six devices I use. There's some funkiness with my Gear S when reconnecting via BT after being connected remotely but that could easily be Gear Manager and not the phone. Range does seem a bit shorter but reconnections are a lot faster and more reliable. BT on any device is a big YMMV because of all the different devices being connected.

Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.

Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch

danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck

I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?

danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
Click to expand...
Click to collapse
hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck

This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.

danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck

Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
Click to expand...
Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck

Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone

danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Click to expand...
Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...

Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.

update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺

danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
Click to expand...
Click to collapse
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...

rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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Click to collapse
I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

Problems by using Samsung Galaxy S6 and Huawei Mate S

Hello,
I´m using the Pioneer AVH-X8700BT Headunit. When I was using it with my Google Nexus 5 everything was fine. With the Samsung Galaxy S6 and Huawei Mate S I have problems and perhaps you have ideas that could help me:
Samsung Galaxy S6: I can use Android Auto without problems .... and after a while (sometimes 10, sometimes 20 minutes or longer) the display of the Head Unit turns black. But the navigation or Spotify sound is still playing.
Huawei Mate S: Here I can also usw Android Auto without problems. Then I go for shopping and take my device with me. After this I come back to my car and want to start Android Auto again but the Head Unit says "you can use Android Auto with this device". When I reboot the Huawei everything is finde again ...
And next problem with this device: I can sent WhatsApp messages with the Google voice function "sent Whatsapp to ...", BUT I´m not notified on the Head Unit, when I receive a WhatsApp message ... this works fine with the Samsung S6.
Any ideas?

bluetooth malfunction

Hello all,
I'm having a problem with the Bluetooth on my Desire 10 Pro. Recently, I'm unable to use the Bluetooth media stream alongside with the phone .. in screenshot 1, both, phone and media, are connected for the Bluetooth device, in this setup, I can't hear any music coming out of the Bluetooth device .. if I change the setup to screenshot 2, I disconnect the phone .. the media starts playing normally and I can hear music coming out of the speakers .. anyone faced this and was able to solve it?

up

sikas said:
Hello all,
I'm having a problem with the Bluetooth on my Desire 10 Pro. Recently, I'm unable to use the Bluetooth media stream alongside with the phone .. in screenshot 1, both, phone and media, are connected for the Bluetooth device, in this setup, I can't hear any music coming out of the Bluetooth device .. if I change the setup to screenshot 2, I disconnect the phone .. the media starts playing normally and I can hear music coming out of the speakers .. anyone faced this and was able to solve it?
Click to expand...
Click to collapse
I have this device. It certainly doesn't go well with Bluetooth connections and devices. I currently not using the phone because of the Bluetooth connectivity issues. I use Bluetooth earphones and a smartwatch all the time. This phone certainly cannot handle it. My LG G6 has no problems connecting.

prmbasheer said:
I have this device. It certainly doesn't go well with Bluetooth connections and devices. I currently not using the phone because of the Bluetooth connectivity issues. I use Bluetooth earphones and a smartwatch all the time. This phone certainly cannot handle it. My LG G6 has no problems connecting.
Click to expand...
Click to collapse
So, it is a Gobal issue then .. I think I'll try to report it to HTC to find a fix for it

Nokia 7 plus (ver. 9.0) bluetooth problem

Is there any fix to the Bluetooth not working issue for Nokia 7 plus running Android 9.0 ?
I've tried
wiping Bluetooth cache
Selecting don't optimize in Bluetooth settings
Installing Bluetooth scan apps
Nothing works
Phone was great when running ver 8.0 - now cannot connect at all to my Bluetooth speakers...
Can't rollback either as device is locked (datestamp incorrect) .
Thanks
Steevo

I have emailed Nokia and got a reply on the WiFi and Bluetooth issues. They replied with the following
In the meantime, we can suggest you a workaround in order to sort it out:
1.
- Please go to settings > network and internet > 3 dots on the top > reset network preferences. Keep in mind that this will erase all the Wi Fi passwords.
- After that, please do a Soft reset: Press the Power button and Volume UP button simultaneously for at least 10 seconds, release them when you feel the phone vibrate and you see "Powered by Android" on the screen.
2. Check in safe mode:
- Press and hold the Power button.
- In the window that will appear on the screen, select and hold the "Power off" option.
- It will appear a new window called "Safe Mode". Then, press OK.
The device will restart in safe mode. An inscription about this will appear at the bottom left of the screen. After going into safe mode, use the device as usual. Check if the problem has disappeared. Remember that only preinstalled applications are available to you. If you want to go back to the normal mode, you just need to restart the device.
I haven't tried it as of yet, need time to do it.
The issues I have is sometimes going from home to work and visa versa the WiFi or BT will not automatically connect all the time.

Google destroyed Bluetooth on Android 9. I personally had no voice call functionality in my car as soon as my 6.1 plus updated to Pie. I've since returned it and am now rocking a 5yo LG stuck on Marshmallow... but BT calls work in the car.
Nothing you try to do will fix your problem until the issues are sorted in the core OS. Google need to pull their head out of their arse and get it sorted so manufacturers can push OTA. Nokia have lost me as a customer.

I am running pie with march update and bluetooth works fine in my car. Video calling, music plays without any issue.

jaskiratsingh said:
I am running pie with march update and bluetooth works fine in my car. Video calling, music plays without any issue.
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Click to collapse
Is your wifi working fine??

Hashim143 said:
Is your wifi working fine??
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Click to collapse
Yes, it is working fine

Fazz1977 said:
Google destroyed Bluetooth on Android 9[...]
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Click to collapse
Really? I have A9 in N7p and car HU and BT work without problem...

k3dar7 said:
Really? I have A9 in N7p and car HU and BT work without problem...
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Click to collapse
This is the exact issue. It's been known by Google/OEMs for a while. It affects dual-SIM in most cases.
https://community.phones.nokia.com/...ce-state-with-toyota-vehicles-on-bluetooth/p2

Bluetooth issue on my Nokia 7 plus fixed
I had an issue with Bluetooth after Android 9 upgrade.
I could connect to previously connected devices but my handset would not detect any Bluetooth devices. So, i was unable to connect.
Based on some of the comments here, i reset network, wifi, Bluetooth. Still didn't work. Then i reset app preferences and notifications. This worked like a charm. Now i don't have the problem anymore.

Ajeetsimha said:
I had an issue with Bluetooth after Android 9 upgrade.
I could connect to previously connected devices but my handset would not detect any Bluetooth devices. So, i was unable to connect.
Based on some of the comments here, i reset network, wifi, Bluetooth. Still didn't work. Then i reset app preferences and notifications. This worked like a charm. Now i don't have the problem anymore.
Click to expand...
Click to collapse
thanks man this saved my life, i Just bought a new headphone (sabbat e12 ultra ) and it wouldn't connect even though its pairing fine , and connections reset didn't work but who would have thought apps and notifications reset will solve it , thanks again .

I got working my sabbat e12 ultra by
Going back to oct 2019 update.
via fastboot, fastboot getvar current-slot, this will determine the active slot if its a do this command
fastboot --set-active=b and if b fastboot --set-active=a
This may wipe your data you may backup

I am so glad I got rid of this smartphone from Nokia , which has some defective hardware and software.
The freeze was a never ending issue.

Ajeetsimha said:
Bluetooth issue on my Nokia 7 plus fixed
I had an issue with Bluetooth after Android 9 upgrade.
I could connect to previously connected devices but my handset would not detect any Bluetooth devices. So, i was unable to connect.
Based on some of the comments here, i reset network, wifi, Bluetooth. Still didn't work. Then i reset app preferences and notifications. This worked like a charm. Now i don't have the problem anymore.
Click to expand...
Click to collapse
TAHNK YOU!!! I was going NUTS with this!!! Tried everything... even lost my stored WiFi Networks... at no avail!
Then "i reset app preferences and notifications" - BlueTooth Devices are NOW FOUND!!! Thanks!