Related
Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
AndrewXXV said:
Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
Click to expand...
Click to collapse
Did you try to wipe your battery stat in recovery mode.
jonpaslim said:
Did you try to wipe your battery stat in recovery mode.
Click to expand...
Click to collapse
No I did not infact, I'll give that a go and see if it helps. The problem is the SGSII battery doesnt fit completely, so i need to hold it by force at the pins, not sure ill pull that off while entering the recovery menu, but i'll try and see!
Edit: Tried it and it did not help unfortunately. At least i can use the SGSII-battery to safely get into menus etc.
Hell, might even be a broken battery?
I interpret the problem as "charging starts but battery refuses.." since the 1st logo keeps flashing. I read elsewhere that it might be a moisture-related problem aswell.
This I do not disregard completely because the phone has been lying near an open window, even though it's summer it cannot be fully ignored.
Either way, in the other thread they suggest putting the phone in rice (which soaks up moisture) for a few days to see if it helps. I even put one of those silica-anti-moisture-bags in there with the rice. Fingers crossed.
If nothing helps I think I'll just borrow a mates charged battery to flash back into stock, get rid of evidence etc - and place it in RMA.
Why don't you try a new Note battery or from another Note. If it fired up with a Gs2 battery perfectly then it must be your battery!
Sent from my GT-N7000 using xda premium
Leave your phone without any battery for about 30 min., this helped me when my phone was refusing to charge somtimes and was giving me discharging while on the charger, after i pulled the battwry for about 30-45 min it is perfectly charging now, btw iam on paranoid also and my phone doesnt charge when it is turned off, have to turn it on frist to charge
Sent from my GT-N7000 using xda premium
easy fix
hey i had a similar problem...was a bit frightened at first....ok connect your phone to your computer, if the computer recognizes then you cables and USB port are just fine.....this means that your phone has some firmware issues....ok here's the simple fix......allow your battery to die completely, then remove the battery from the phone for about 30 minutes......plug in the charger with the battery still out of the phone for 30seconds....now unplug your charger, reinstall your battery into the device and connect your charger again.....this may also work if your device refuses to power on....
Howdy all, long time cappy user and now I'm running into a problem that i can't solve. I'm hoping others have encountered this problem and can provide a solution.
When my phone is completely powered off, a grey battery icon intermittently and will continually flash when the phone is unplugged. Normally i wouldn't care but in this instance, i can NOT power the phone back on unless i plug the phone into a power source. When i plug the phone in, instead of getting the green horizontal battery indicating it's charging, i get a white battery instead that's vertical.
This creates an inconvenient problem because if i encounter an instance where i either A) need to do a battery pull, B) 3 button hold to reboot or C) the phone randomly turns off, unless my charger is near, I'm screwed. No matter what combination of buttons i push when the phone is powered off, it will not power on from an off state unless it's plugged in and i get the white battery indicating it's charging.
Some background info..I noticed this happening when I initially started flashing JB ROM's. I've odined with every package out there, replaced my battery, flashed several different ROM'S and nothing has fixed this issue.
Thanks for reading and a bigger thanks to anyone that can offer some insight.
TLDR; Phone, when in an off state and unplugged, shows an intermittently flashing grey battery and will NOT turn on unless connected to power source.
Sent from Mars via Curiosity
Hey, sorry I don't have an actual answer for you, but I can throw this in-- I'm also running JB on my Captivate (Slim Bean 2.7 atm, having previously run SB 2.6 and Cyanogen 10, 10/03), and I also notice some weirdness with the charger. The main thing is, the phone no longer seems to notice when the charger is connected. It actually charges, so it hasn't been too big of a deal, but the battery status still *says* "discharging", and once it's fully charged up, the battery statistics don't reset like they did on Gingerbread. This has only been an issue once-- I ran the battery all the way down to where the phone turned itself off. So I plugged in the charger and restarted it. It came up, briefly, only to complain about the battery and immediately shut itself down again-- it didn't realize the charger was connected. With the phone off, but the charger plugged in, the screen just stayed black. I didn't get the green battery icon that GB used to give when it was charging while off. However, it did charge, and I was able to restart it fine in the morning.
So again, sorry that's not a solution, but it does seem there's something weird about the charger recognition.
Oh, and I'm pretty sure it's not my cable. It's the same cable I've been using for two years, and it worked fine with GB.
ulbonado said:
Hey, sorry I don't have an actual answer for you, but I can throw this in-- I'm also running JB on my Captivate (Slim Bean 2.7 atm, having previously run SB 2.6 and Cyanogen 10, 10/03), and I also notice some weirdness with the charger. The main thing is, the phone no longer seems to notice when the charger is connected. It actually charges, so it hasn't been too big of a deal, but the battery status still *says* "discharging", and once it's fully charged up, the battery statistics don't reset like they did on Gingerbread. This has only been an issue once-- I ran the battery all the way down to where the phone turned itself off. So I plugged in the charger and restarted it. It came up, briefly, only to complain about the battery and immediately shut itself down again-- it didn't realize the charger was connected. With the phone off, but the charger plugged in, the screen just stayed black. I didn't get the green battery icon that GB used to give when it was charging while off. However, it did charge, and I was able to restart it fine in the morning.
So again, sorry that's not a solution, but it does seem there's something weird about the charger recognition.
Oh, and I'm pretty sure it's not my cable. It's the same cable I've been using for two years, and it worked fine with GB.
Click to expand...
Click to collapse
Thanks for taking the time and acknowledging my conundrum. I stay pretty current in the threads of the ROMS i run and haven't noticed any other comments remotely near either of our experiences.
I'll have to keep my eyes open, but I'd venture to guess your USB port has corroded connectors and needs replacing. Shine a flashlight in there and take a look
Sent from my SGH-I897 using xda premium
brianray14 said:
I'll have to keep my eyes open, but I'd venture to guess your USB port has corroded connectors and needs replacing. Shine a flashlight in there and take a look
Click to expand...
Click to collapse
Unfortunately, I plugged it in one night running Gingerbread and it worked fine, upgraded to JB the next day, plugged it in that night and got this issue. It would be a mighty big coincidence for a hardware problem to have developed just then. But I guess it's not impossible.
ulbonado said:
Unfortunately, I plugged it in one night running Gingerbread and it worked fine, upgraded to JB the next day, plugged it in that night and got this issue. It would be a mighty big coincidence for a hardware problem to have developed just then. But I guess it's not impossible.
Click to expand...
Click to collapse
Yeah, i agree with you. It's so tough to pin down these little oddities that occur with these phones because not all phones are manufactured with the same components. It appears Samsung used whatever was on sale during that period of time of production
Sent from Mars via Curiosity
Bump, no love from the experienced cappy users, huh?
Sent from my SGH-I897 using xda premium
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
Click to expand...
Click to collapse
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
Click to expand...
Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
Click to expand...
Click to collapse
Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Click to expand...
Click to collapse
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
Click to expand...
Click to collapse
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Click to expand...
Click to collapse
Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
Click to expand...
Click to collapse
I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
Click to expand...
Click to collapse
I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
Click to expand...
Click to collapse
Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!
My phone had been working perfectly fine, as well as charging perfectly fine. Recently, I accidentally let it drop to 0%, which I don't usually do. I went to plug it into the same wall outlet as always, but instead of the usual charge process, the battery icon with the lightning bolt in the middle simply flashes on the screen and then turns off, which happens over and over again.
It should be noted as well that about 3 weeks ago my phone get fairly wet. After that incident, I turned it off till it dried, powered it up, and everything appeared to be totally ok.
Other facts:
-I can safely get into the recovery menu (power + vol down), which is stable, but any menu selections result in the Motorola splash screen for a quick second and then the phone powering down.
-The computer will recognize the connection to the phone.
Attempts to resolve:
-New cable, new usb hub, new wall outlet
-Trickle charge from the computer (same flashing)
-Phone in rice to remove moisture
-Toothbrush cleaning of Micro-usb port (suggestion from another thread)
I'm pulling my hair out, and I am considering prying off the back and replacing the battery. I have searched other threads, but have seen various solutions none of which worked for me. If anybody has any idea how I can fix this please help!!! Thanks in advance.
DroidGuy321 said:
My phone had been working perfectly fine, as well as charging perfectly fine. Recently, I accidentally let it drop to 0%, which I don't usually do. I went to plug it into the same wall outlet as always, but instead of the usual charge process, the battery icon with the lightning bolt in the middle simply flashes on the screen and then turns off, which happens over and over again.
It should be noted as well that about 3 weeks ago my phone get fairly wet. After that incident, I turned it off till it dried, powered it up, and everything appeared to be totally ok.
Other facts:
-I can safely get into the recovery menu (power + vol down), which is stable, but any menu selections result in the Motorola splash screen for a quick second and then the phone powering down.
-The computer will recognize the connection to the phone.
Attempts to resolve:
-New cable, new usb hub, new wall outlet
-Trickle charge from the computer (same flashing)
-Phone in rice to remove moisture
-Toothbrush cleaning of Micro-usb port (suggestion from another thread)
I'm pulling my hair out, and I am considering prying off the back and replacing the battery. I have searched other threads, but have seen various solutions none of which worked for me. If anybody has any idea how I can fix this please help!!! Thanks in advance.
Click to expand...
Click to collapse
Either there is something wrong with your battery, or there is something wrong with the USB port. If the USB port is the problem, you can use wireless charging instead. I'm a fan of this one, personally: https://www.amazon.com/gp/product/B00S7IBDGW/ref=oh_aui_search_detailpage?ie=UTF8&psc=1.
Also, are you unlocked? If so, what battery percentage does TWRP say?
TheSt33v said:
Either there is something wrong with your battery, or there is something wrong with the USB port. If the USB port is the problem, you can use wireless charging instead. I'm a fan of this one, personally:
Also, are you unlocked? If so, what battery percentage does TWRP say?
Click to expand...
Click to collapse
Thanks for the quick reply. It does seem like a battery problem, however it is just so coincidental that it stopped working after I let the battery drain to 0%, when only hours previously it was in use and charging without any issue at all.
Also, if there was a problem with the micro-usb port, I would think that a computer wouldnt be able to read the phone, but when I plug it in it is recognized as an ADB device.
I have another turbo with a cracked screen, I'm thinking about dissecting both and putting that battery in this phone as a replacement.
And unfortunately I am not unlocked :/.
Update
Well, after some further experimentation, I've gotten it working again. The solution was to charge it for like 5 hours, then let it sit off charge for an hour, and then it would boot... bizarre combination of actions. It has since dies twice and I've had to use this method.
It is working for now if I don't let the battery drop below like 15%. Seems more like a software or hardware issue to me, and i'm still trying to resolve it, so if anybody has any suggestions please let me know.
Also, what is the best way to re-calibrate the battery, maybe that could help?
DroidGuy321 said:
It is working for now if I don't let the battery drop below like 15%. Seems more like a software or hardware issue to me, and i'm still trying to resolve it, so if anybody has any suggestions please let me know.
Also, what is the best way to re-calibrate the battery, maybe that could help?
Click to expand...
Click to collapse
If you can't let the battery go below a certain percentage, it might be an early sign of failure. The voltage might drop suddenly and unexpectedly towards the end of discharge, prompting the phone to emergency-shutdown.
As for calibrating the battery...it depends on who you ask. I would say that running it to shutdown (even if shutdown is "15%") and then charging it to 100% should do it, since that gives the controller a full set of data with which to extrapolate a discharge curve. Clear your cache in recovery, so hopefully the OS will pick up on this to accurately track the battery's actual state.
Get Kernel Adiutor or something similar to check your battery's health, too. If there's something obviously badly wrong, it should report something other than "Good".
If you note when your battery dies abruptly and you immediately reboot the back light is very poor. Almost flickering.
I think this is a battery issue of not being able to feed enough amperage.
...however. My phone was doing this and after a full clean reflash it has stopped. I question if this is because I am running less apps now. Or if perhaps somehow the battery managed to lose its memory. (Li ion is an odd duck..)
mrkhigh said:
If you note when your battery dies abruptly and you immediately reboot the back light is very poor. Almost flickering.
I think this is a battery issue of not being able to feed enough amperage.
...however. My phone was doing this and after a full clean reflash it has stopped. I question if this is because I am running less apps now. Or if perhaps somehow the battery managed to lose its memory. (Li ion is an odd duck..)
Click to expand...
Click to collapse
Septfox said:
If you can't let the battery go below a certain percentage, it might be an early sign of failure. The voltage might drop suddenly and unexpectedly towards the end of discharge, prompting the phone to emergency-shutdown.
As for calibrating the battery...it depends on who you ask. I would say that running it to shutdown (even if shutdown is "15%") and then charging it to 100% should do it, since that gives the controller a full set of data with which to extrapolate a discharge curve. Clear your cache in recovery, so hopefully the OS will pick up on this to accurately track the battery's actual state.
Get Kernel Adiutor or something similar to check your battery's health, too. If there's something obviously badly wrong, it should report something other than "Good".
Click to expand...
Click to collapse
Thanks for the pointers. So strange, first it died at 40%, then 30% then 15%. Now, it is still dying early but I am no longer facing the issue I originally had, it will show normal charging when off, and boots up right away. Sure hope its not some ticking battery time bomb, its still a relatively new refurb.
I attempted the charge calibration so we shall see if it helps. I also did a factory reset for the hell of it, since I am on stock and can't reflash. Perhaps I'm in the clear, that would be awesome. Still no idea what the issue was in the first place though, which will annoy me to no end.
Hi
I have a OnePlus 3T stuck on 50% battery it doesn't go up or down, I tried letting the battery drain and then restarting, but it still displays 50% even after factory reset.
Is this a problem that can be resolved? I am not sure what else to try, I tried battery re-calibration apps and charging the phone a few times etc. but it did not work.
Hope you can help.
Thanks
Infinite Battery life? COOL!
Or did you mean the Indicator is stuck on 50% even when the Battery itself runs out and dies? If that, i can see it being an issue. We should start with the basics. What ROM? Bootloader state? Recovery? Kernel? Firmware? Mods? Length of time since last clean install. etc.
A Factory Reset seems like a good first step for now.
Haha, yes the indicator is stuck on 50%.
If I let it run out then recharge fully as they say to do to recalibrate, then even doing this overnight, it is still (apparently) charging in the morning - so I turn it on and it is still the same thing stuck on 50% and not recalibrated (if calibration is indeed the problem).
I moved to Lineage OS 15.1 (OFFICIAL) using latest TWRP recovery. Bootloader is unlocked.
It is now back on stock (latest build downloaded from oneplus) after full wipe of data/cache/dalvik, with stock recovery (bootloader still unlocked). The problem remains.
So as you can see a factory reset did not work I am afraid.
sumade said:
So as you can see a factory reset did not work I am afraid.
Click to expand...
Click to collapse
When it's been on charge long enough that it should have fully charged, it's still showing 50%, right? If you use it long enough to discharge completely, are you getting half the Battery life? (This is the difference between the indicator being faulty and the Battery being faulty).
If the indicator is correct and the Battery is refusing to charge beyond 50%, that's your Battery about to die. Send it to Oneplus for a replacement.
Thanks, yes if I leave it on overnight or otherwise more than enough for a full charge, it shows 50%. It is difficult for me to say if it lasts a full charge as I only just purchased the phone, so I have nothing to compare to.
However, the indicator does not slowly increase to 50%. I can fully discharge the phone until it turns off, and whilst doing so the indicator stays at 50%. I then go to charge the phone whilst turned off, and it doesn't matter how long I charge it for, almost always I turn it on and it is stuck at 50% (very rarely it looks like it's working, it starts lower and the level even seems to increase a few percentage points, going to say 15%, then it stops and I wait a while until it is clear it is not going to change, and eventually restart the phone, turn it back on and it's the same old deal, stuck at 50% no matter what).
I am not sure if this is very helpful, it's difficult to describe, I guess the bottom line is, no matter how long or little I charge it, almost always I turn it on and it is stuck at 50%, which made me think it was some sort of indicator problem, but I am not sure. I guess I should try and send it back as there's clearly a problem and I have tried reasonable steps to resolve.
Probably battery is fried
Damn, that's a shame, if that's the case I guess I should send it back then (although I can see the seller disputing it, I've barely used the device and it doesn't seem to be resolvable so I don't have a choice really).
I suppose I will rebuy OnePlus 3T unless there is an alternative, wasn't happy with recording quality which is a shame as I like to record guitar/singing, but everything else seemed great - I guess a new Xiaomi is another option as no trouble with battery, but I hear recording quality not so good.
sumade said:
Damn, that's a shame, if that's the case I guess I should send it back then (although I can see the seller disputing it, I've barely used the device and it doesn't seem to be resolvable so I don't have a choice really).
I suppose I will rebuy OnePlus 3T unless there is an alternative, wasn't happy with recording quality which is a shame as I like to record guitar/singing, but everything else seemed great - I guess a new Xiaomi is another option as no trouble with battery, but I hear recording quality not so good.
Click to expand...
Click to collapse
I'm sure the seller was perfectly aware of this defect when they sold it. If the phone is in good condition otherwise, and if you got a good deal on it, you might consider getting Oneplus to service it. It's a gamble but it's still a great phone and a new Battery would give you at least two more good years with it. I'm sure we'll still be getting custom ROM support that long too.
Any other 3T you buy used now could face a similar issue any time soon and then you'd be in the same boat.
If it still has a warranty, then it's easily solved through official service.
If not, then if u bought it from a private seller, than good luck with convincing him about the problem
Sent from my ONEPLUS A3003 using Tapatalk
You need to have it serviced. I had that issue shortly after I purchased my 3T. I had tried all sorts of apps to see if it was charging and they all said it was, just not dash charging. Everything showed 50%, every app, any ROM, recovery, everything. Also, if I remember right, the battery wasn't exactly charging while plugged up, it just wasn't drawing juice from the battery. I know they replaced the motherboard but I can't tell you how much that would cost as it was under warranty.
if you are on OOS try *#808* check battery charging .if you get -40C its a problem with the motherboard
kopap said:
if you are on OOS try *#808* check battery charging .if you get -40C its a problem with the motherboard
Click to expand...
Click to collapse
You mean *#808#
Sent from my OnePlus3T using XDA Labs
I had this issue just recently. See if the message "battery temperature is too low" appears when you try to charge when the phone is off. If yes you either have a broke battery or motherboard.
I had to get a replacement motherboard and battery to get my issue fixed.
BillGoss said:
You mean *#808#
Sent from my OnePlus3T using XDA Labs
Click to expand...
Click to collapse
yea sorry *#808# and check under charger
FIX
Did you fix it?
I had the same problem and fixed it by flashing a new KERNEL, is not battery issue nor mother board just flash a diferent KERNEL bro, hope it helps
vseehua said:
I had this issue just recently. See if the message "battery temperature is too low" appears when you try to charge when the phone is off. If yes you either have a broke battery or motherboard.
I had to get a replacement motherboard and battery to get my issue fixed.
Click to expand...
Click to collapse
Same problem facing by me to
Gigiomd said:
Did you fix it?
I had the same problem and fixed it by flashing a new KERNEL, is not battery issue nor mother board just flash a diferent KERNEL bro, hope it helps
Click to expand...
Click to collapse
For oxy? On custom roms used holy kernel
There are 3 possible solutions for this issue.
1: replace battery.
2: change the ROM for one that changes the Kernel for a version without this temperature protection.
3: fix or replace the main board.
To fix the main board you need to check 2 things on it.
On the left side of the battery connector (under a double sided glue tape foam), there are some SMD. The lowest two are related with this problem. I fix my board resoldering the one on the right (nearest to the connector). Be aware that the SMD is small and when are desoldered, it gets sticked on the double sided glue tape foam. I took a picture of it, but i don't know how to insert here.
If someone is reading this thread today and wants to know the solution,
This problem occurs when battery wire is connected loosely to motherboard or that connector has gone bad.
It has nothing to do with ROMs, kernel etc non-sense.
It's true, had the same problem after switching the battery of my OnePlus3T.
After reopening the device and reattaching the cable by CAREFULLY using more pressure and using a bit duct tape to fixate everything, it worked just fine.
Charging now works as it's supposed to and I'm again able to see the actual charge level.
Thanks lockhrt999!