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I was tinkering round this morning and looked into my devices storage and saw that 27gb of 32gb were being used.
Did some math on my own:
Apps: 2.82gb
Music: 3.23gb
Photos: 1.12gb
Other: 19.85gb:
-Nandroids: 9gb
-Titanium Back up 1gb
2 roms: 1.5gb
Somewhere in the "Other" category something is eating up 9gb of space. I used my file explorer and couldn't pin anything that big down. I am going to offload my nandroids but I shouldn't have to.
Anyone else run into this or know what this 9gb "other" hog could be
Is there an app or system setting I am missing to ID this?
Sprint HTC One
Running: D3rpONE
Found My Screenie...
tdubbs27 said:
Found My Screenie...
Click to expand...
Click to collapse
Your 'other' is really suspicious. Mine is ~7GB. I'd do a factory reset, easiest way IMO.
If you're flashing roms or doing backups with any other apps (CWM or something). I'm guessing they would go there. Check your download folder as well if you do a lot of downloading.
You may also try installing airdroid and using the desktop filemanager to whittle down your list as well.
Download Disk Usage. It shows you visually whats taking up space. It's amazing.
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
tdubbs27 said:
Thanks for advice using disk usage. I don't know why I didn't reinstall that sooner.
I did some digging and searching around the interwebs and found out this is a known issue. Other people have noticed it in droves. From my early intel: when you delete files you lose data blocks and they are marked as bad. If you ran dsk chk they would come up as corrupt. People are losing more storage space than I did.
2 solutions came up:
1. Reformat your SD: Copy everything to PC>reformat>copy everything back....time consuming but worked from what I could tell
2. There is an update that has been released overseas(asia, india, etc) that seems to fix this issue. It's a known HTC ONE issue so maybe someday I will see an update that will fix it.
If you are experiencing the same thing you can do some light reading:
Here: http://forum.xda-developers.com/showthread.php?t=1630914
or
Here: http://forum.xda-developers.com/showthread.php?t=1632999
Thanks for your help...
Click to expand...
Click to collapse
I'm definitely going to check on this
Sent from my HTCONE using xda premium
Also check if you are using Google play music and have a lot of playlists pinned. I believe that and movies actually show there in other.
Sent from my HTC One
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
tdubbs27 said:
I couldn't just let this rest. I like to flash roms and knew I would need strorage space for some nandroids in the future. Here are somethings I tried and had issues with.
Formatting the SD card: I could not for the life of me get this done.
-Nothing in TWRP
-Couldn't do it in windows
-Couldn't mount the sd in TWRP or regularly and get it to show up in windows file explorer as a drive to format
Eventual solution:
I formated the data in TWRP using the format data option. I copied everything over before I did it. When I came back I flashed a new rom and was still missing 7 gb. No apps, no music, nothing. SD card was empty still only showed 25 gb available.
Conclusion: I think I have some bad sectors in their somewhere. I read that I could go back completely to stock and try to star this whole process over.
One question: Can I unlock using HTCdev as many times as I want or is it a one time thing?
Anyone else in the same boat?
help...
Click to expand...
Click to collapse
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Rirere said:
If you go back completely to stock, your bootloader will probably still be unlocked (unless you relock and use an RUU). The code you got to disable your bootloader the first time around will work however many times you want. To be honest though, I wouldn't be surprised if that 7GB were used by the system ROM/frameworks and I'd be even less surprised if you still found files on your SD card in a .Trashes folder or something from earlier. Formatting data tends to leave weird remnants all over the place.
Also, +1 to the Google Music thing. Definitely shows up in other for me.
Click to expand...
Click to collapse
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
tdubbs27 said:
Thank you. It gives me more options and more to think about.
-Can't find anything substantial in a .trashes folder
-Dont use any Google Music services
Really wish I could truly reformat/check for bad sectors to find out if it's corrupt or just buggy...
Click to expand...
Click to collapse
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Rirere said:
Do you have a custom recovery? If so, try running Fix permissions. It'll tell you for one if it hits any errors (because it finds files it can't change perms for), and may help with the issue (or use the Fix permissions tool in ROM Manager if you'd rather not use recovery).
Click to expand...
Click to collapse
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
tdubbs27 said:
-Ran fix permissions in recovery: no errors everything went as it should
-Ran fix persmissions in viper rom: terminal settings: no errors everything ran as it should
Is there a way to reformat the SD card/partition? I don't think the TWRP method really reformatted it. Just erased everything.
Clockwork gives you the ability to set a swap partition but not a true reformat
Click to expand...
Click to collapse
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Rirere said:
Have you tried TWRP's advanced wipe? If you haven't, it's worth a shot, but I cannot stress enough that you should be careful. This is exactly the kind of problem that you can bork your phone trying to fix for no good reason.
Click to expand...
Click to collapse
Your exactly correct on the last point. I am going to keep listening and looking. I think/hope/pray the update the internationals got can be applied some way in the future and may help out a bit. Just going to have to utilize some cloud storage a little better.
it's not totally/technically broke and I am not going to do more harm.
Thanks for all your help and suggestions
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
mprunty said:
I've been having the same problem, but notice something interesting. My phone said I had almost 20GB in the other category, and I didn't know why.
I downloaded disk usage to get a detail view of what's going on in my storage and I was able to clear 12GB with just deleting old downloads, TWRP backups, Titanium Backups. Still cleaning house.
Also after doing some research, the data that's stored by your apps (ext. PS3 Trophies is a 8mb download, buts it's total size is 31mb on the phone) is counted in the Other section and not part of the app data. So the more apps u have like this installed, the more likely the Other section will balloon in size.
Remember, when u remove and app, it's stored data is still in the phone storage.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I use disk useage but it doesn't even show my max storage space as 32gb. It shows 26gb. See Screenshot: So I have 6gb that aren't even registering as available storage. I was trying to clean out some old app storage but the space they use is so small. Would they be worth it? I think the fact I am missing 6 gb is more troubling.
I could be wrong, but doesn't the phone only have 27GB of formatted space?
Sent from My Only "One"
any device with internal memory will lose some. this is the exact reason i havent gotten one yet bc im praying that sprint will get the 64gb version. i will say that if they are going to advertise a device at xyz gb then they should build in the extra needed for system so we actually get what we pay for. cloud storage and otg are there but still a slight pain in the butt.
guess ill be holding on to my evo lte for another yr or so.
xanmanz31 said:
cloud storage and otg are there but still a slight pain in the butt.
Click to expand...
Click to collapse
Is OTG standard in Android? Does the One need to be rooted?
I'm running Kitkat 4.4.2 from insertcoin. The Storage space is 25.4gb, and I'm using 16gb of it, but my phone says I'm out of free space. I tried Clearing out all my data from my SD, and it still said my SD had about 10gb in use. I'm thinking maybe its some system data, but what part of the OS could be taking up 10gb?
Also, I've got some sort of audio dump going on under /Data/Audio that I have to keep deleting through android commander. how can I turn off the auto audio dump?
You have any nandroid backups? Each of those, including data, will be around 2-3 gb. In TWRP they are in a folder in the TWRP directory. Don't know about CWM.
Sent from my HTC One using Tapatalk
I move all my backups to my PC...
bbmaster123 said:
I move all my backups to my PC...
Click to expand...
Click to collapse
This happened to me once. The way I dealt with it was I transferred all of my important files (e.g. pics, vids, nands, etc) to my computer, then formatted the internal storage and installed a fresh ROM.
and its still okay? I tried that about a week ago, but I didn't flash a fresh rom, I just reformatted the storage partition and I gained about 6gb, which has now disappeared.
Try a few storage apps from Playstore.. I can't recommend something but there are a few which will get you a good idea.
reinstalling the ROM seems to have fixed my problem, but now I've got a new problem. I guess I should make a new thread for it though. thanks for the help!
SaHiLzZ said:
Try a few storage apps from Playstore.. I can't recommend something but there are a few which will get you a good idea.
Click to expand...
Click to collapse
try downloading diskusage from the playstore. it should give you a pretty accurate view of your completely usage and where its coming from and then you can go about clearing space up
I tried to install an app and got the error message "There is insufficient space on the device". I looked at the device memory and it shows that I have used 5.02gb out of 5.51gb, but when I select all files (including hidden files) and display properties, it shows I've only used 772.67 mb of space. I don't have that many apps installed and I totaled the amount of space that the apps use and it is also under 800 mb of space. I can't find where the discrepancy is in the space available. Any ideas on where the missing 4gb of files are?
Moto G 2014, rooted, stock
I looked in this thread: http://forum.xda-developers.com/showthread.php?t=2443267 but it's not just a particular app that is giving me problems, the device itself thinks it's full.
SOLVED! Thanks to @tmittelstaedt
tmittelstaedt said:
Have you done a lot of installing-deinstalling of apps?
The ram in the phone is flash. In order to prolong flash life there's a memory manager that does what it can to prevent the same areas of flash from being repeatedly written and deleted. So flash does not work like a hard disk where when a file is deleted then the space is immediately rewritten. Instead, the flash manager tries to spread new writes across the flash. On occasion a bit will go bad in the flash. The flash manager will also lock that bit out. All of this is done at a hardware level that is below the filesystem's visibility, it's done in the hardware of the flash controller.
It sounds to me like something has gotten messed up in that system. The flash controller is reporting lots of free space then when the OS is trying to use it the controller is reporting space in use. If it was my phone I might try running an app like SD Maid and see if that worked. But if it didn't I'd back it up then factory reset then reload the apps.
Click to expand...
Click to collapse
makinapufterpup said:
I tried to install an app and got the error message "There is insufficient space on the device"
Click to expand...
Click to collapse
First deinstall one or two apps so you can install this https://play.google.com/store/apps/details?id=com.mobile_infographics_tools.mydrive. It will give you details how your sd is occupied.
ES File Explorer has an "SD Card Analyst" under tools that will show you where your storage went.
[ROM][5.0.2][titan][XT1068/69]The Titan Prime ROM[DEC 31](Version 1.0)
Delete
makinapufterpup said:
I tried to install an app and got the error message "There is insufficient space on the device". I looked at the device memory and it shows that I have used 5.02gb out of 5.51gb, but when I select all files (including hidden files) and display properties, it shows I've only used 772.67 mb of space. I don't have that many apps installed and I totaled the amount of space that the apps use and it is also under 800 mb of space. I can't find where the discrepancy is in the space available. Any ideas on where the missing 4gb of files are?
Moto G 2014, rooted, stock
I looked in this thread: http://forum.xda-developers.com/showthread.php?t=2443267 but it's not just a particular app that is giving me problems, the device itself thinks it's full.
Thanks for any help anyone can provide.
Click to expand...
Click to collapse
Have you done a lot of installing-deinstalling of apps?
The ram in the phone is flash. In order to prolong flash life there's a memory manager that does what it can to prevent the same areas of flash from being repeatedly written and deleted. So flash does not work like a hard disk where when a file is deleted then the space is immediately rewritten. Instead, the flash manager tries to spread new writes across the flash. On occasion a bit will go bad in the flash. The flash manager will also lock that bit out. All of this is done at a hardware level that is below the filesystem's visibility, it's done in the hardware of the flash controller.
It sounds to me like something has gotten messed up in that system. The flash controller is reporting lots of free space then when the OS is trying to use it the controller is reporting space in use. If it was my phone I might try running an app like SD Maid and see if that worked. But if it didn't I'd back it up then factory reset then reload the apps.
tmittelstaedt said:
Have you done a lot of installing-deinstalling of apps?
The ram in the phone is flash. In order to prolong flash life there's a memory manager that does what it can to prevent the same areas of flash from being repeatedly written and deleted. So flash does not work like a hard disk where when a file is deleted then the space is immediately rewritten. Instead, the flash manager tries to spread new writes across the flash. On occasion a bit will go bad in the flash. The flash manager will also lock that bit out. All of this is done at a hardware level that is below the filesystem's visibility, it's done in the hardware of the flash controller.
It sounds to me like something has gotten messed up in that system. The flash controller is reporting lots of free space then when the OS is trying to use it the controller is reporting space in use. If it was my phone I might try running an app like SD Maid and see if that worked. But if it didn't I'd back it up then factory reset then reload the apps.
Click to expand...
Click to collapse
That is probably what is was, I did install and uninstall apps. I ended up doing a factory reset, reinstalled all the apps, and now have 2.7gb free. I'll keep SD Maid in mind if it happens again!
makinapufterpup said:
That is probably what is was, I did install and uninstall apps. I ended up doing a factory reset, reinstalled all the apps, and now have 2.7gb free. I'll keep SD Maid in mind if it happens again!
Click to expand...
Click to collapse
Thanks very much for the follow-up I'm glad it worked. Unfortunately this nonsense about "phone flash defragmenters don't work" has been repeated so often that a lot of sorcerers apprentices that don't understand hardware have misled a lot of people. Phone flash defragmenters don't work because the file system used on flash has no direct mapping to physical areas in the flash, because the flash's on chip hardware manager does that. But just because they don't work does not mean that flash cannot get fragmented and it is good to know that a factory reset that wipes all data does defragment the flash.
This has happened again! I uninstalled an app about 2 weeks ago and noticed that I had 2.01 gb free. I went to do play store updates today and all the free space is gone! I haven't installed or uninstalled anything since about two weeks ago. Frustrating. I'm going to try the SD Maid that someone suggested earlier. I really don't want to have to do a factory reset just to get my free space back. That seems like such a world war III fix...
Results of the SD Card Analysis
Hi All,
I am in possession of an M7 and have been surprised by how much of the internal memory is taken up just by Android and Apps; 23.67 of 32.00 Gigs have already been used, and I have not taken a single photo with my phone, uploaded music to it, etc.!
When I look in Settings > Storage I notice that most storage is being used by the 'System & other' category, which is currently consuming 19.39 Gigs!!
I have performed a little research on this before posting, and have turned of the 'Recycle Bin' in ES Explorer, removed same, and deleted the .estrongs folder using TWRP.
I can't see how my Apps could possibly take up so much space.
Can anybody assist with increasing my storage space?
Kind Regards,
Davo
That it's not normal, make a factory reset or reflash your rom.
Not normal. There are some storage analyzer apps that help you determine what precisely is using space, I use this one: com.google.android.diskusage
And if you cannot manually clean out the stuff, factory reset or flashing a ROM should fix things.. If the partitions are fked up, I have no idea how to fix that.
rbrandser said:
If the partitions are fked up, I have no idea how to fix that.
Click to expand...
Click to collapse
RUU will sort out partition problem
donkeykong1 said:
RUU will sort out partition problem
Click to expand...
Click to collapse
Yes, you're right. RUU is ultimate fix, but it would be nice if we could easily resize partitions.
Like, I have a debloated ROM, thrown out 2 GB of crap. So, now I have a lot of free unused space in /system partition, but no easy way to utlize it. I could of courze install more apps as system-apps, but..
Anyway, yes, RUU = Fix.
I'm hoping someone can help me.
My wife has a Note 8 (N950U) and she accidentally deleted her entire camera folder. I thought she was backing up to GPhotos but she wasn't. She had no cloud back up, and the photos were saved to internal memory not an SD. She has some photos that she is desperate to try to recover (including the last photos of her mother before she passed away). I'm fairly technically savvy, but I haven't messed under the hood of Android before. From what I've read, the only way to try to recover deleted files in this scenario is to be able to run a utility like DiskDigger as root (and I'm aware that there is only a small chance that the photos can be recovered).
So I think I need to root the phone and I don't plan to leave it rooted, just need to root it long enough to run the recovery utility and then put it back.
I see there is the SamFAIL method to root but... do I understand correctly that it will only work on Android 7? (her phone is on Oreo firmware version N950USQS5CRID)
So I read that if you are on Oreo and want to use SamFAIL, you could downgrade to Nougat first and then follow the SamFAIL process. But I have had zero success with getting a downgrade to work. Is this a possible path or does the firmware loaded on this phone completely prevent any process to get to root?
Any help would be appreciated!
Thanks
No root for Snapdragon Oreo and you can't downgrade. And do check this Q&A section, threads like this already exist.
Once you upgrade to any firmware version that has a higher bootloader version, you can never go back to anything with a lower bootloader, even if it is the same (nougatt,, oreo) so,, any oreo firmware will always have higher bootloader versions than a nougatt one, besides,, once you root, samsung pay and secure folder will be gone forever,, there is no way to get them back, no workaround, no trick,, nothing will do
Try running Data Recovery software on it. If she has written over the sectors, which contain the photo's data then you won't be able to recover it.
iceepyon said:
Try running Data Recovery software on it. If she has written over the sectors, which contain the photo's data then you won't be able to recover it.
Click to expand...
Click to collapse
Would that be possible even without root? I thought root would be required for recovery to work.
rjdmail said:
Would that be possible even without root? I thought root would be required for recovery to work.
Click to expand...
Click to collapse
You don't need root access. If you connect the device to a computer and run the recovery software via that. You should be able to recover all the deleted data from your device that way. Using a data recovery app on your device requires root access.
iceepyon said:
You don't need root access. If you connect the device to a computer and run the recovery software via that. You should be able to recover all the deleted data from your device that way. Using a data recovery app on your device requires root access.
Click to expand...
Click to collapse
There are a lot of scammy looking software out there when I search for this. Is there a recommended program for Windows that works for this type of recovery?
rjdmail said:
I'm hoping someone can help me.
My wife has a Note 8 (N950U) and she accidentally deleted her entire camera folder. I thought she was backing up to GPhotos but she wasn't. She had no cloud back up, and the photos were saved to internal memory not an SD.
Thanks
Click to expand...
Click to collapse
Its not possible to recover photos from android internal storage by using any kind of methods. There are various reasons for this.
The internal storage is encrypted and no third party software knows about the process. Even TWRP cant mount the storage with encryption.
The MTP protocol prohibits windows recovery tools to access the internal storage directly.
By now, the physical area might have been overwritten and data would have been lost already.
Sorry, but still, i suggest you to go to files, turn on show hidden files, navigate to dcim/.thumbnail. there might be some photos available either in internal or sdcard.
Good luck.
rjdmail said:
I'm hoping someone can help me.
My wife has a Note 8 (N950U) and she accidentally deleted her entire camera folder. I thought she was backing up to GPhotos but she wasn't. She had no cloud back up, and the photos were saved to internal memory not an SD. She has some photos that she is desperate to try to recover (including the last photos of her mother before she passed away). I'm fairly technically savvy, but I haven't messed under the hood of Android before. From what I've read, the only way to try to recover deleted files in this scenario is to be able to run a utility like DiskDigger as root (and I'm aware that there is only a small chance that the photos can be recovered).
... snip ...
Click to expand...
Click to collapse
Firstly, rooting the device you will need to format the internal storage, anyway, to get rid of the encryption, so doing that your wife will lose everything on her device, anyway. This includes apps, music, videos, and anything else she might have on it. It's like doing a factory reset. So that wouldn't have helped your cause.
Second, apps like DiskDigger doesn't actually recover anything, either. I tried it before when I lost some photos. All it does is scour your device for thumbnails of images. Some apps save low resolution thumbnails, some save slightly higher resolution, but even if it finds thumbnails of the images you want to recover, it'll never be the same quality as the original ones. This is from my own experience of using this app and one or two others like it.
Thirdly, flash memory works a little different to hard drives and Android also works different to Windows. When you delete something off flash memory, it doesn't necessarily just mark the file as deleted or keep remnants or something, like Windows does. You can test this yourself by copying something onto an SD card, then deleting it and sticking the SD card in a computer or laptop and running data recovery software on that. Chances are high it won't pick up the deleted content.
Sadly, like sandeepkumar0153 said, your best and likely only bet is to look in the thumbnails directory to see if there's thumbnails of the images, but be prepared that those images will be very low resolution. It might really be worth it.
My advice is to make peace with what happened and start getting into the habit up backing up important files like that. I've lost many, many photos and other stuff due to the same issues or situations where I couldn't boot the device and had to do factory resets. It's sad and painful, but it happens.