Hi. My P9 Plus sound is cutting in and out on data calls and video calls. Works fine on phone calls over the mobile network. It does it no matter if I'm using WiFi or mobile data. I have just tried a factory reset and everything is up to date. Is anyone else experiencing this? Any fix you could suggest?
maybe your program for data, video calls failing?
try other programs and see if issue still accure.
Related
Hi All!
i've big problem with voice communication on my note5 (stock rom - N920CXXU2BPJ5), after 3-5 seconds Viber, Skype or WhatsUp break the connection, it is only with cellular data, on wifi works great.
My sim card and quality signals are ok, on another mobile Viber or Skype works fine.
If anyone has the same problem?
Marcin
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problem solved, I received a different version of the application for phone model
Hey guys,
I've an issue with my hotspot stopping internet sharing when I receive or make a call from the phone.
If I have started hotspot and my laptop is on the network it all works fine, but if I start to make a call the internet drops.
Running stock software, and recently rooted the phone. Problem persists.
I had same problem on my OnePlus 2.
Anyone experienced the same issue ?
hello,
i´m having massive cellular network problems for a while now. The Z2pro won´t find cellular networks more often and even if i´m connected to a network, i´m not able to call anybody or receive calls. Everytime i try to call someone, it resets my network connection, like it would switch Airplane mode on/off. i first thougt it´s an provider problem but my mobile data somehow works fine and i´m able to call/write via WhatsApp.
Did anybody encounter similiar problems?
Phone is on 2.5.335 ST and rooted. I have no "signal booster" apps installed.
~Tuerkay
Someone tell me that they cant reach me with phone, I try to call myself with another phone, but z2 pro is normal.
Yesterday morning, the z2 pro screen off about 8 hours, I test it again but failure in same place and same network.
I turn on the screen, the signal is full and test its call and received function, all thing is normal.
I think, the problem may be background task killed.
Facing the same problem.
Good day, guys. I have a problem. After update to 8.1 I have an issue with recieving calls, when some people call me and 4G mode is on (4G network type is enabled in mobile network settings) sometimes they can not dial to me, it seems like my phone is turned off and there is no signal. If I change mobile network mode to 3G, there is no problems. Also when people can't call me, I can make calls to them and there is no problems with connetion and mobile data. (connection level is full).
It looks like there is some energy saving mode of radioband module and It doens't work properly.
So I've changed SIM-card and changed the mobile operator to another, the problem still exists.
In the safety mode, the problem still exists too.
Also factory reset from recovery menu (wipe data) didn't help.
Is there any fix of this problem? I can't redownload the firmware with OST because of error. Thank you a lot.
I have similar problem, did you find out how to solve it?
Hi,
I have a weird issue with my Moto G5S Plus. Whenever I make or receive calls, when the call disconnects, the mobile network gets lost for a few seconds, then returns but mobile data stops working. Mostly I am forced to restart the phone to get data back to working.
Any ideas what could be the issue?