Hi all,
since i updated to android Pie i frequently noticed that y calls end abruptly. Sadly i did not notice any pattern so that i could narrow down the cause.
It does not matter if i initiate the call or if i am called. Also it seems that the carrier does not matter. Sometimes it required 5 attempts until i could finis a phone call. Other times it works normally.
I have no idea what to do, other than maybe a factory reset, again.
Thanks!
Related
Anyone else having issues with people not hearing you the first 5 seconds after you pick up a call?
It sometimes takes about 5 seconds before someone on the other end hears me after I pick up a call. I am starting to believe it is the voice caller id app that I have installed but I am not positive about that. Anyone else having the same issue?
no...i dont have that issue...logic would say "remove the app" and see if you have the issue....
me too!
I have had the exact same issue. I have changed SIM with ATT. Swapped phones with Google/HTC. Master reset the phone. Uninstalled all apps and master reset the phone. Now, with no apps, just a naked phone, it appears to be working correctly. I am very frustrated. My smart phone only works correctly when it is dumbed down.
mine only has that problem in my apartment, where my signal is pretty crappy. otherwise, no issue
slowly adding back applications
The issue is independent of signal strength for me. I should mention that I am running stock/non rooted android ROM.
still adding. apps back
Continuing to add applications back 1 by 1 until the problem returned. At this point problem has not returned. I'm beginning to suspect a touchdown application. I think it is interfering with my contacts synchronization with my exchange server. The corruption of the contacts maybe causing the inbound calls to delay.
So I got the Android Pie update in Dubai a few days ago. then I did a factory reset as I like to have a fresh clean start with a new OS. Setup everything but now I noticed on 2 different occasions when I am in the middle of a phone call, I would stop hearing anything nor does the other part hear me. I'd then have to call them again and the call is back to normal for a couple of minutes then gets muted automatically. A restart fixes this sometimes but it's very annoying. Anyone else getting this?
i have a nokia 7 plus and after the pie update i noticed that some calls just end out of the blue. It can be 10 seconds into the conversation or 5 minutes. I cant see a pattern that would cause this. I once tried to call my GSM operators call center, it took me 7 attempts until i could finish my request. each time waiting 3-4 minutes to talk to somebody. Really annoying.
I had a simillar issue with a nokia 7 plus. After a carrier service update on the playstore, the issue disapeard.
No issue with my Sirocco, but i buyed it after the carrier update.
Hi Guys,
Ever since me and my wife updated to 9.0, we have been having issues with calling. Caller on the other side cannot hear unless we reboot the phone. Never had this issue during oreo. It's kind of strange that both of us are having the same issue.
This will happen 2-3 days or sometimes a week after reboot out of nowhere. Unless I reboot, other person cannot hear. However whatsapp calling works. it's definitely not a mic problem. Anyone has the same issue or know how to trouble shoot? To reset the phone is one option. I have disabled all apps that Huawei automatically kills due to their stupid battery saving feature. But it hasn't really helped.
Any idea?
Masterguy said:
Hi Guys,
Ever since me and my wife updated to 9.0, we have been having issues with calling. Caller on the other side cannot hear unless we reboot the phone. Never had this issue during oreo. It's kind of strange that both of us are having the same issue.
This will happen 2-3 days or sometimes a week after reboot out of nowhere. Unless I reboot, other person cannot hear. However whatsapp calling works. it's definitely not a mic problem. Anyone has the same issue or know how to trouble shoot? To reset the phone is one option. I have disabled all apps that Huawei automatically kills due to their stupid battery saving feature. But it hasn't really helped.
Any idea?
Click to expand...
Click to collapse
Same issue here and its annoying as hell but no fix found yet but ur not alone lol
I've had this also. I hang up and redial, usually works second time round. But the issue is very intermittent.
Could it be a VoWiFi issue?
Hi folks,
I've the weird bug that sometimes I can't answer an incoming call. The accept button is not reacting if I'm trying to press. I don't think this has something to do with the touch, since I can see that the green button is getting greyed out as soon as I press on it. The only workaround seems to be a restart.
Did any of you had the same issue? What would be the best solution for that? For the record: I'll factory reset my device soon, but maybe this is a software bug or sth.
Thanks!
Update: Did a factory reset. Before I did a backup with HiSuite and restored the data (would not recommend since it doesn't restored all the apps) but the issue still occurred a few calls later. I hope this will be fixed with the next update.
Similar issue
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears while the call is coming through. I also cannot accept the call as it doesn't seem to work, I have restarted my phone 3 times since and nothing changed. Also this morning while I was in the phone to one person, for 2 seconds it disconnected and stated calling another contact. I did think about factory resetting but I'm not sure if I should do or not. Never had a problem with my handset up until now.
De2291 said:
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears...
Click to expand...
Click to collapse
exactly the same problem occured to my P20 lite today. The more: at my outgoing calls I can get a connection, but when I put the phone on my ear the screen goes dark and lit periodically as if I touched it (in fact by face but it didn't do it this way in the past, the phone "recognized" the touch by cheek). It is similar to on/off switching of a notification tab when call is incoming. I was recommended to make a factory reset by a support guy at O2.
latware said:
exactly the same problem occured to my P20 lite today. The more: at my outgoing calls I can get a connection, but when I put the phone on my ear the screen goes dark and lit periodically as if I touched it (in fact by face but it didn't do it this way in the past, the phone "recognized" the touch by cheek). It is similar to on/off switching of a notification tab when call is incoming. I was recommended to make a factory reset by a support guy at O2.
Click to expand...
Click to collapse
Also having the exact same issue on my Huawei P10. But the fact that the same problem appeared to you guys at the exact same time makes me feel relieved, this is certainly a problem on Huawei's end that will soon be fixed
De2291 said:
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears while the call is coming through. I also cannot accept the call as it doesn't seem to work, I have restarted my phone 3 times since and nothing changed. Also this morning while I was in the phone to one person, for 2 seconds it disconnected and stated calling another contact. I did think about factory resetting but I'm not sure if I should do or not. Never had a problem with my handset up until now.
Click to expand...
Click to collapse
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
My p20 lite started with this yesterday too. Unable to answer calls or hang up. Flashing screen. I had to do a full back up using HiSuite and then restore to factory settings. I've used HiSuite to restore my phone but I can't get the apps to work properly. I wonder if there has been an update that has screwed everything up.
try this
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
definition-->system-->restore-->restore network definitions-->accept
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
This worked like a charm! Thank you so much, you legend!
"Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you."
Had this really annoying issue with P Smart, the above fixed it thanks so much!
Thanks a lot DaniiiTs!
Couldn't find any answer on German Websites, but your solution worked perfectly!
Greetings from Germany and again, thanks for your help
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
Sadly it didn't work for me
I'm experiencing the same but after the call disappear the carrier signal drop
(Also i have additional issue with the Bluetooth, the Bluetooth turn of after a few minutes/hours, (i don't think it's because the ram that slow this))
I have a problem with my new 11t pro. Stock Rom MiUI 12.5 purchased in Viet Nam, debloat some app (all in suggested app to debloat). I've use this phone for 2 weeks, and sometimes when im making a call, the other side cannot hear me at all, and i can hear them. This occurs occasionally, i think about 1/15 calls i make. This only happen when i was the one calling, receiving calls is totally fine. I've tried turn off "Hey google", no use. Tried "True phone" dialer instead of Phone by Google, it happens less but still there. Please help!
thangbeo2708 said:
I have a problem with my new 11t pro. Stock Rom MiUI 12.5 purchased in Viet Nam, debloat some app (all in suggested app to debloat). I've use this phone for 2 weeks, and sometimes when im making a call, the other side cannot hear me at all, and i can hear them. This occurs occasionally, i think about 1/15 calls i make. This only happen when i was the one calling, receiving calls is totally fine. I've tried turn off "Hey google", no use. Tried "True phone" dialer instead of Phone by Google, it happens less but still there. Please help!
Click to expand...
Click to collapse
Try resetting the phone and reinstalling the rom like that you will be sure it is not a software problem.
NOSS8 said:
Try resetting the phone and reinstalling the rom like that you will be sure it is not a software problem.
Click to expand...
Click to collapse
Im doing a Factory reset first without debloating to see how it goes, only been 1 day but so far so good.
The proximity sensor is one of the weakest point of the phone.
During call the screen used to turn on and unfortunately the mute button is the first what I used the press with my ear..., so the microphone get muted.
I seen many people reported the same issue.
Check it before making hard reset!