[Note 8] Internet sometimes "freeze" - Samsung Galaxy Note 8 Questions and Answers

Hi!
I'm having this problem for too long: while I'm using GMaps and, coming back to spotify, it doesn't "work", no results in search box.. so internet problems;
when I send a Direct on Instagram or a msg on Whatsapp, the same: sometimes I have to close/reopen the apps to send the messages.. But internet connection is still working!
Cleared cache and apps I don't use;
No apps or settings to save internet connection, nothing about that;
Galaxy Note 8, Android 8
Any ideas?

Have you tried rebooting your device? If you have your device powered on continuously it is always a good idea to restart it once in a while.

Shandroid_94 said:
Hi!
I'm having this problem for too long: while I'm using GMaps and, coming back to spotify, it doesn't "work", no results in search box.. so internet problems;
when I send a Direct on Instagram or a msg on Whatsapp, the same: sometimes I have to close/reopen the apps to send the messages.. But internet connection is still working!
Cleared cache and apps I don't use;
No apps or settings to save internet connection, nothing about that;
Galaxy Note 8, Android 8
Any ideas?
Click to expand...
Click to collapse
Which model do you have, and are you rooted or using any custom roms? Does this happen on wifi, 4G, or both?

sefrcoko said:
Which model do you have, and are you rooted or using any custom roms? Does this happen on wifi, 4G, or both?
Click to expand...
Click to collapse
Model-> SM-N950F (Exynos version)
no rooting, stock ROM branded Vodafone.
The problem appears on 4G
I already tried to reset internet settings, change APN, to clear cache on recovery, reboot phone and other things.. nothing works

Shandroid_94 said:
Model-> SM-N950F (Exynos version)
no rooting, stock ROM branded Vodafone.
The problem appears on 4G
I already tried to reset internet settings, change APN, to clear cache on recovery, reboot phone and other things.. nothing works
Click to expand...
Click to collapse
Thanks for that info. Hmm, well if it happens on 4g that eliminates your home router as an issue. I would probably just factory reset or flash latest firmware via Odin and see from there.

Related

[Q] Only download apps on WiFi?

I have tried to download 3 apps since I got my Bionic, and all of them have required me to tap into a WiFi to download them. One was a 102kb plugin for Dolphin Browser, one was the Speed Test (2.6mb), and one called RunPee (2.29mb).
These apps should cruise through the 4G LTE network. Is this something wrong with the phone, or the market? Are some of the developers making us download via WiFi?
That's weird. I've downloaded several apps and that's not a requirement for me. I've never had a need to use wifi since the 4G network is way faster.
(btw I'm rooted)
Same problem happened to me after I rooted. Factory reset fixed the problem.
Good luck
Sent from my DROID BIONIC using Tapatalk
I have not rooted, and this problem happens to me... any ideas other then factory reset, maybe a setting somewhere? has anyone seen this and fixed it?
contagous said:
I have not rooted, and this problem happens to me... any ideas other then factory reset, maybe a setting somewhere? has anyone seen this and fixed it?
Click to expand...
Click to collapse
This is an option settings/battery & data manager/data saver, specifies what do require Wifi for downloads, etc.
rqballjh said:
This is an option settings/battery & data manager/data saver, specifies what do require Wifi for downloads, etc.
Click to expand...
Click to collapse
Thank you so much! That was the problem. I didn't even know that setting was checked!

Can't use anything that needs internet but google and whatsapp.

Hello everybody on xda first post and it's a problem.
I've recently acquired a Samguns Galaxy S i9000B. First day trying it, everything went perfect, internet conection stable and without problems, everything else good too.
Today I encountered problems with the internet. I can no longar enter the store in my cellphone (Play store), in the internet browser (which is a default by movistar) I can only search for results in google, trying to connect to any other page returns the message "Couldn't connect to the server", whatsapp functions correctly oddly enough.
I have always been connected to the internet thorugh wi fi, which is broadcasted from my modem through a D-Link Dir 320 router, and I don't posses a multimedia plan, i.e. if I don't have access to Wi Fi I don't have acces to internet on my phone.
Lastly i must mention that I had a similar problem on my laptop, and it was solved by changing the MTU value on it.
I've tried the solutions on this thread http://forum.xda-developers.com/showthread.php?t=790974, however, I can't do what is proposed in the first post due to the fact that My cellphone doesnt have the folder pdp0 and, it doesnt recognize the commands ip link, ip link list or ip link set. I've yet to install Busybox, however if I input ip, a list of possible commands appears, being one of them link, but it doesn't work for me.
All other solutions have been tried, such as restarting cell phone, router, pc, etc. And turning off and on wi fi save energy, etc.
Thanks for your help before hand.
Crones said:
"Couldn't connect to the server",
Click to expand...
Click to collapse
1) Try to toggle Airplane mode and restart phone after a battery Pull and power button press for a min
2) Try Menu>Settings>Application>Manage Applications
Press the Menu button, then Filter, then select Running
Scroll down the list and select Device management.
Under the Storage section, press the Clear data button.
Reboot phone
3) In recovery clear data, cache and dalvik cache
4) a factory reset using settings> privacy will be the final way to solve it (only do this when you have undone any lagfix you may have done FIRST)
If this did not do it, you have no option but to flash an I9000B Rom to resolve it
xsenman said:
1) Try to toggle Airplane mode and restart phone after a battery Pull and power button press for a min
2) Try Menu>Settings>Application>Manage Applications
Press the Menu button, then Filter, then select Running
Scroll down the list and select Device management.
Under the Storage section, press the Clear data button.
Reboot phone
3) In recovery clear data, cache and dalvik cache
4) a factory reset using settings> privacy will be the final way to solve it (only do this when you have undone any lagfix you may have done FIRST)
If this did not do it, you have no option but to flash an I9000B Rom to resolve it
Click to expand...
Click to collapse
Thank you for your response.
I would actually like to try some stuff with the router, as it seems this is the root of the problem. A friend of mine came with a smartphone that can "lend" internet (not sure this is the right term). After connecting to the internet his phone was lending me i could enter the google play store, load wikipedia and other pages. So it seems to be the way i'm broadcasting my wi-fi.
Having said that, I'm not sure how to begin because if wi-fi works fine for the laptop, why would it run incorrectly for my Galaxy S? I'm not sure how to modify the router to provoke an imrpovement in the conecction.
Help please? Anyone has any ideas?
Crones said:
Help please? Anyone has any ideas?
Click to expand...
Click to collapse
google your router brand name, and they will have instructions as to how you can reset your router as well as go into its setup menu by using your web browser
Well.. suprisingly now internet works.... However it was sort of magical.
I applied a factory reset to the router (the options are now similar to the ones I had before), and the internet on my phone had the same problems through all the afternoon... Now, 5 hours later... for no apparent reason (no modifications made)... everything is working fine. I ain't one to argue with a good thing... but I'm seriously in awe wondering how the hell it worked itself out without me doing anything.
Thanks for the help by the way.
If it helps anyone else, I did make one change, however i don't see how it influenced anything. I uninstalled all updates to the google play store (reverted it back to android market) as well as erased it's data and cache.

WIFI issues with my HTC ONE M7

Hi guys, I'm desparate right now and can't find a solution at all on the internet. It's been like this for 2-3 months and it's getting progressively worse.
I'm going to be real specific in the post.
My phone, when connected to wifi (Verizon fios) has issues using google related applications. When I try to search on google.com, it just sits on a blank screen with the loading bar 20% done, and then gives me a web page error, same for the youtube app, just keeps on loading and loading. I resolved my problems by google searching on my data, and using m.youtube.com rather than the app. Worked well for about 3 weeks, now when I'm connected to the wifi, NOTHING loads, not a single website, just sits there loading and never works. It's so fraustrating, I've reset the phone twice, cleared all kinds of cache within the phone, it's unrooted as well.
I'm so pissed right now, maybe it's an issue with my router/wifi, and not the phone itself. I have verizon fios, using a Actiontec MI424WR router (came with installation)
Says I'm connected to the wifi, excellent connection, getting over 60+ mbps YET IT WONT LOAD A ****ING GOOGLE PAGE OR LOAD A YOUTUBE VIDEO, LET ALONE THE APP ITSELF.
Please help, if you need more info please ask!
We need more info. Can you tell us what your software version number and Android version are!? Are you stock or rooted with a custom ROM!? Any Xposed modules). Please also be clear on what variant of the HTC One you have (Sprint or Verizon or att). If stock it sounds like you just need to do a factory reset.
Brian7610 said:
Hi guys, I'm desparate right now and can't find a solution at all on the internet. It's been like this for 2-3 months and it's getting progressively worse.
I'm going to be real specific in the post.
My phone, when connected to wifi (Verizon fios) has issues using google related applications. When I try to search on google.com, it just sits on a blank screen with the loading bar 20% done, and then gives me a web page error, same for the youtube app, just keeps on loading and loading. I resolved my problems by google searching on my data, and using m.youtube.com rather than the app. Worked well for about 3 weeks, now when I'm connected to the wifi, NOTHING loads, not a single website, just sits there loading and never works. It's so fraustrating, I've reset the phone twice, cleared all kinds of cache within the phone, it's unrooted as well.
I'm so pissed right now, maybe it's an issue with my router/wifi, and not the phone itself. I have verizon fios, using a Actiontec MI424WR router (came with installation)
Says I'm connected to the wifi, excellent connection, getting over 60+ mbps YET IT WONT LOAD A ****ING GOOGLE PAGE OR LOAD A YOUTUBE VIDEO, LET ALONE THE APP ITSELF.
Please help, if you need more info please ask!
Click to expand...
Click to collapse
Have you only tried the phone on your wifi, I would try on another network as a test before stressing out.
MarkBell said:
We need more info. Can you tell us what your software version number and Android version are!? Are you stock or rooted with a custom ROM!? Any Xposed modules). Please also be clear on what variant of the HTC One you have (Sprint or Verizon or att). If stock it sounds like you just need to do a factory reset.
Click to expand...
Click to collapse
Android version 4.4.3, software number 5.28.605.2, Stock, never rooted or used a custom rom, no xposed modules. Verizon HTC One, tried a factory reset yesterday and it didn't fix the issue.
mb_guy said:
Have you only tried the phone on your wifi, I would try on another network as a test before stressing out.
Click to expand...
Click to collapse
My phone works on the 4g data (verizon), my high school's wifi, and worked at a sears outlet store too.
I'm certain that my wifi/router are causing this issue but I have no idea why or how.
Brian7610 said:
My phone works on the 4g data (verizon), my high school's wifi, and worked at a sears outlet store too.
I'm certain that my wifi/router are causing this issue but I have no idea why or how.
Click to expand...
Click to collapse
some of the early DE phone's were picky about router settings but that was a year ago. Does resetting your router (unplug it)
help at all? also you can go into the router settings in the band section and set it to 2.4ghz or 5ghz and turn of auto and see if that helps.

[Q] Problem with wifi after lollipop update on Sprint HK M8

Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Sounds exactly like the problem I had. Factory reseting the router took care of it for me though...
You can read my thread HERE
Gracon said:
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Click to expand...
Click to collapse
Hey there, i have been using an M8 for two months now and the problem that I have, which fits exactly the description of yours, is starting to annoying me. Every time I try to use these apps which need login I have to turn to mobile data to be able to do it. In my case, the issue that us affecting me the most, is with whatsapp, which even though I do can use, I cannot download media on wifi! (Neither pictures nor voice recordings).
It's a real pain in the neck to be doing this all the time, and I have two friends who also have m8s and are suffering from the same problems, so I guess it's something quite generic. Besides all the other android phones in my family work just fine with my router, so the problem is clearly mine. I think that HTC should have done something about it long time ago if it is such a common issue, considering that the price of the device is not cheap...
Anyway, my question is: have you been able to solve the problem? If you have, would you please take a min to share the solution? I would be deeply grateful!
Cheers and thanks in advance
I am using my HTC One M8 HK with lollipop update from the time they released and never had any problem with wifi. I use wifi wherever I go and no problem with anything. Try the following solutions:
1. Check the WiFi Router. Most of the times it is the problem with your router. Check if there is any restrictions or whitelist/blacklist of services.
2. You might be having some apps with whitelist/backlist running in the background. It could be your antivirus app, battery booster or Opera app, etc which does the wifi whitelist.
3. If you are using the sign-in wifi networks, make sure you signed in to the network using the browser window before opening the app.
4. If you are using the VPN (even in the wifi network) you won't be able to open the apps like Bank apps.
5. If the apps you installed are not supported in your country, you won't be able to access.
Try uninstalling and reinstalling the apps. Sometimes, when you upgrade to different OS partitions are not aligned properly. Reinstall and check.
Good luck

Some apps are unable to use while connecting to wifi but work properly using data.

Hi,
Idk if the note 9 forum still alive or not but i decided to give it a try.
As the title said, while using some apps or try to login some website, the wifi seems not to work but with the same wifi, I can watch YouTube smoothly as other device work smooth too.
The problem is gone if I using the VPN or data. I have done anything I can get from the internet, such as:
Reset network
Using static ip
Using dns
Disable ipv6
Reset whole phone
Wipe cache partition
And etc....
So, i wonder if anyone have the same problem and manged to solve it.
ZapHr said:
Hi,
Idk if the note 9 forum still alive or not but i decided to give it a try.
As the title said, while using some apps or try to login some website, the wifi seems not to work but with the same wifi, I can watch YouTube smoothly as other device work smooth too.
The problem is gone if I using the VPN or data. I have done anything I can get from the internet, such as:
Reset network
Using static ip
Using dns
Disable ipv6
Reset whole phone
Wipe cache partition
And etc....
So, i wonder if anyone have the same problem and manged to solve it.
Click to expand...
Click to collapse
What happens when the wifi doesn't work? it goes to data? then on youtube it goes back to wifi?
svetius said:
What happens when the wifi doesn't work? it goes to data? then on youtube it goes back to wifi?
Click to expand...
Click to collapse
It doesnt change, just the app/website will keep loading until it shows error code or say that the connection error.
ZapHr said:
It doesnt change, just the app/website will keep loading until it shows error code or say that the connection error.
Click to expand...
Click to collapse
My only suggestion would be to mess with some of Samsung's WiFi connection options. Go to Settings>Wifi>tap three dots>Advanced. Perhaps there's an option in there that might solve your problem.
Recently I had a bad issue with my Camera which would open in a split like view & be stuck & not work
Tried a few things & even clear the cache of the phone & camera but did not work
formated my phone & now gives me better battery life & works more smoothly

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