Hi Guys
Got this phone on the 27th Feb, and It has already giving me problems.
Just want to share and hope somebody has a solution.
BTW, my phone has not been rooted nor boot unlocked YET. (Thank god for that, else I might have problems if I want to send it back to Sony)
Problem: My Xperia Z screen does not seem to want to turn on. The phone state itself is ON, as I can hear phone ringing or when notifications received, But the screen stays OFF the whole time.
How it happened: Was playing a game when I believe a call comes in, and *Poof*! The screen goes dark.
Already tried:
- Hard Resetting the phone (Power + Vol Up + Vol Down)
- Have also restored the phone using Sony PC companion software. Phone is now back to original settings.
But THE SCREEN IS STILL BLACK AS NIGHT throughout the resetting and restoring!!!
Can somebody please help me out.
Warranty exchange I think...
Sent from my C6603 using Tapatalk 2
This happened to me today. I thought it was a dead battery so I plugged it in to charge, hard resetted the phone, it displayed the battery logo and then it booted. It was 29%. I don't know why it was unresponsive.
My phone encountered the "sleep of death" twice.
It does not ring, but when you call it, there is a ringing tone.
The only way to revive is to press VolUp + Power. That will cause the phone to bootup/restart.
Not unlocked nor rooted also. Kinda worrying..
After updating the T to the stock 4.3 update, I got a lot of problems so I got another phone.
Now I would like to use it again for a bit but the screen sometimes won't come back on after a standby.
Even rebooting using the buttons won't always make it come back on, even though I feel the vibrations of messages and reboots.
Does anyone know what could be wrong and how to fix it? Thanks in advance.
Same problem.
I did the soft reset (power + up volume )and turn off the mobile and the problem isn't fixed.
Any idea?
Hi, I haven't found any thread about this problem. Something gone wrong. My Idol 4 shutting off itself, few seconds after pushing a power off button. Simply, when I want turn off the screen and lock the phone few sec. after device no waking up and it is power off. When I booted device again after clicking the multitask window I can see previous apps that were opened before. Soft and hard reset neither solve a problem. I also remove SD card and SIM card for sure but that also not working.
Any ideas? I would try to reflash the stock rom via Mobile Upgrade Q. Or last chance is back device to guaranty.
Sorry for my bad English :c
Hi.
Try to turn off screen saver and daydream in screen settings, then let us know if you still having this problem.
[email protected] said:
Hi.
Try to turn off screen saver and daydream in screen settings, then let us know if you still having this problem.
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Click to collapse
It didn't work. Last night I flashed stock rom via Mobile Upgrade Q and nothing happened, phone still shutting itself.
uukasz92 said:
Hi, I haven't found any thread about this problem. Something gone wrong. My Idol 4 shutting off itself, few seconds after pushing a power off button. Simply, when I want turn off the screen and lock the phone few sec. after device no waking up and it is power off. When I booted device again after clicking the multitask window I can see previous apps that were opened before. Soft and hard reset neither solve a problem. I also remove SD card and SIM card for sure but that also not working.
Any ideas? I would try to reflash the stock rom via Mobile Upgrade Q. Or last chance is back device to guaranty.
Sorry for my bad English :c
Click to expand...
Click to collapse
Phone return from guaranty long time ago. Motherboard was broken.
This issue has been driving me mad for the past couple weeks. I'm at my wits' end and I need some expert help to figure this out. Please read this post thoroughly to understand my situation, as this is not a simple matter of uninstalling some apps.
When I first got my Note 9, the screen lock button worked perfectly. The screen would immediately turn on when I pressed the button, and it would immediately turn off when I pressed it again. However, once I got the Android Pie update, the screen lock button stopped working properly. The screen still turns on immediately, but there's about a 0.5 second delay after I press the button to turn it off. It's a relatively small issue, but it's enough to bother me.
I attempted to fix this by performing a system reset. But this did not help. In fact, this issue is still present even before completing initial setup of the phone.
When you perform a system reset, the first screen you see when your phone restarts is the welcome screen. It contains a "start" button that you press to begin setup. On this screen, the lock button issue does not happen. My phone locks and unlocks correctly. On the next screen, you connect to a wifi network. After connecting to a wifi network, the lock button issue becomes present. In other words, this issue with the lock button is present before I even start using the OS, or install any apps, or really do anything at all. It seems to be triggered by connecting to a wifi network during setup.
So I figured there must be something wrong with the firmware. So I used Odin to flash an earlier firmware version. This did not solve the issue. I even tried installing an unlocked firmware version, on the offchance that my carrier (AT&T) was doing something weird. This did not help either.
I have no idea where to go from here. I thought that a system reset is supposed to completely wipe everything from your phone, so that it behaves exactly how it did when I first got it. But that's not the case. It seems like something is carrying over that's causing this issue. Does anybody have any idea what I should do?
Do you have lock instantly with power key on?
funkyverb said:
This issue has been driving me mad for the past couple weeks. I'm at my wits' end and I need some expert help to figure this out. Please read this post thoroughly to understand my situation, as this is not a simple matter of uninstalling some apps.
When I first got my Note 9, the screen lock button worked perfectly. The screen would immediately turn on when I pressed the button, and it would immediately turn off when I pressed it again. However, once I got the Android Pie update, the screen lock button stopped working properly. The screen still turns on immediately, but there's about a 0.5 second delay after I press the button to turn it off. It's a relatively small issue, but it's enough to bother me.
I attempted to fix this by performing a system reset. But this did not help. In fact, this issue is still present even before completing initial setup of the phone.
When you perform a system reset, the first screen you see when your phone restarts is the welcome screen. It contains a "start" button that you press to begin setup. On this screen, the lock button issue does not happen. My phone locks and unlocks correctly. On the next screen, you connect to a wifi network. After connecting to a wifi network, the lock button issue becomes present. In other words, this issue with the lock button is present before I even start using the OS, or install any apps, or really do anything at all. It seems to be triggered by connecting to a wifi network during setup.
So I figured there must be something wrong with the firmware. So I used Odin to flash an earlier firmware version. This did not solve the issue. I even tried installing an unlocked firmware version, on the offchance that my carrier (AT&T) was doing something weird. This did not help either.
I have no idea where to go from here. I thought that a system reset is supposed to completely wipe everything from your phone, so that it behaves exactly how it did when I first got it. But that's not the case. It seems like something is carrying over that's causing this issue. Does anybody have any idea what I should do?
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Click to collapse
It is probably the double tap power button to open camera feature. You can toggle it off and locking will be instant.
If its already off, there my be an accessibility service listening key presses.
xantrk said:
It is probably the double tap power button to open camera feature. You can toggle it off and locking will be instant.
If its already off, there my be an accessibility service listening key presses.
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Click to collapse
Oh my god, that fixed it... Can't believe I spent so much time trying to diagnose this. Thanks!
funkyverb said:
Oh my god, that fixed it... Can't believe I spent so much time trying to diagnose this. Thanks!
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Click to collapse
This delay issue is so silly but it annoys the hell out of me. Where did you turn off this feature in Pie?
Update: Found it. Just use the search box in settings and type in "camera" (or whatever it is in your language). The "double tap power" setting will get listed.
Thanks alot,
Watz
I even turned off the double press for camera app but I'm still noticing a 0.5 sec lag when i press the side key
I even restarted after changing the setting
Nothing is happening
Please help
xantrk said:
It is probably the double tap power button to open camera feature. You can toggle it off and locking will be instant.
If its already off, there my be an accessibility service listening key presses.
Click to expand...
Click to collapse
Thank you bro.
Hi guys. I need help ASAP. I purchased a RP2 and I'm experiencing the following: randomly my phone screen won't turn on after I lock it. When the screen is active and I'm using the phone everything is okay, the problem appears when after I'm done and I lock it sometimes it won't turn on (the phone is still on, buttons vibrate and it makes sounds). The only """"fix"""" is to hard reset it by holding the power button for a couple of seconds.
I TRIED EVERYTHING! Restoring the phone to factory settings, flashing official Android 9 ROM, downgrading to Android 8.1 and the problem persists! I don't know if by installing an unofficial ROM would solve this or if the flex from the screen is loose so I gotta tear it down and reconnect it.
There's no way for me to RMA it since 1) warranty is void and 2) I'm from Argentina.
Please guys I beg for help I dont know what to do. Thanks for reading