Recently my good wife left to me quite new MI Max 2 which I decided to wipe clean and use for me. I went to stock recovery and done cleaning data. After reboot phone looked clean so started configuration. Unfortunately during setting google account there was no possibility to change account credentials to any other than my wife's... So after recovering data I have back my wife's phone.
I am new to Xiaomi phones. Please advise, how to efficiently reset phone to factory settings that I can cofigure it for my own account.. The phone is has stock ROM without root.
Edit: I was too fast to made a thread... After configuration I found place, where it was possible to reset phone. Anyway it is only beginning as I plan to unlock bootloder and root phone... Thank you for attention.
Ask your wife for the phone's account and password. When you reset the phone, use her account and password to set-up the phone first time. When you're done, go to the settings and remove the Existing Mi account (your wife's), then you can add your new account and the phone will be "merged" with your account from that moment on. So after next factory reset it will ask for those credentials. Basically, you do it like with every other brand or phone, even iPhone. (Log in with old account, remove it, add new one).
Thank you for tips, I already done it this way. Today I am happy owner of my Mi Max 2 phone and now I am waiting 72 hours period to unlock bootloader... ?
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my mate at work had his cell security locked from his girlfriend as she was running up $$$Aud games bills. last night she tried to excess it & now it's asking him for his Gmail account email.
problem is he never saved it/wrote it down. is there any way unlocking it ?
if he goes to a telstra shop (AUSTRALIA) with his paperwork for proof can they unlock it ?
If the phone is stock I think you can pull the battery and power on in hboot then do a factory reset and it will bring the phone to default and then you can just make a new account .
The factory reset will work, but keep in mind this will erase ALL data! Unfortunately, if he can't retrieve his gmail password from the gmail website's "forgot password" feature, then a reset might be your only way.
Okay, starting from the beginning.
I bought a slightly used Nexus 6 in excellent shape. When it arrived, I was able to set it up once (with my account, a Google Apps for Business account using my own domain); I set it up temporarily wifi only, waiting to plug in the SIM. After setting it up, I got prompted to upgrade from 5.1.1 to Marshmallow, which I did.
I'm beginning to enjoy the phone, and I look at the Marshmallow version. MRA58K. So, I find that MR58R is out and I decide to upgrade, following the instructions to flash stock recovery. So far, so good. I begin the fastboot process, and it is writing all the files, when it reports it cannot flash the bootloader, it is locked. I missed this part of the step because I was distracted by other events going on in my house, and instead of rebooting the phone at this point to try and unlock the bootloader, I go into recovery mode and tell it to wipe the phone.
The phone wipes, and boots back up as if normal. That is, until I get to the spot where I need to sign in with my Google account. I try signing in with mine, and I can't - I'm told I need the owner account. Great. So I contact the seller, who is a decent enough guy, who trusts me enough to give me temporary access to his account, in the event that's the problem. I can't get in with his account either. Note for my account, I have not reset the password in a long time, and from what the phone seller told me, he has not with is either ( I'm aware of the 72 hour delay if you do).
The phone shows up as a device in my Google Apps for Business account, but I cannot contact it in any way from there. I've tried "fastboot oem unlock" from the SDK tools, but it fails. I can't get past the prompt asking me to log in. Any one who can offer some help here, I'd really appreciate it; if I can get in just once, I know I can fix anything else. I just don't know how.
Additional note - I did manage to remove the phone from the previous user's Android Device Manager, as I have the account credentials. This, however, has not resolved my issue.
I don't get it --I was able to register the phone with my account the first time I set it up. I'm not sure why it doesn't let me sign in with that account now. I had the phone operational for twelve hours before flashing, so I'd think the link between my Google account and it would be just fine.
I just spoke with Google Store support:
Apparently (according to them), regardless of whether you reset your Google account password or not, factory-resetting the phone means the 72-hour wait period until you can get back in begins unless you have removed your Google account from the phone (and/or with Android Device Manager) prior to the factory reset. This was contrary to my understanding of this only happening if you changed the password shortly before resetting the phone.
I guess I'll find out in about two and a half days; I'll update this thread then.
Hi,
i got marsmallow update 6.0 over the air to my unrooted phone a few days ago. There something was not right with the system after that. Home button not working any more and so on. So i made a factory reset.
Now i want to start my phone for the first time again and do all startup thing. I can enter the formerly used gmail account, but the phone is not accepting it. There i get a message, this was not the right account used before.
But i only used one account on the phone, i bought it new and only one account was used since this time.
I wanted to remove the phone from my gmail account, but this was not working.
Can someone help me? How can i get access back to my phone? I think, the marshmallow update over the air was not made correctly and so it doesn´t know my account (perhaps???).
I made the mistake of loaning my old Nexus 6 to someone when they were out a phone. They slapped a pin on it and are really unhelpful in verifying it. It's been awhile so they don't remember the pin.
I've managed to get them to give me info for one of those their accounts but it didn't work at all. Feels like I'm just caught in a loop with it where it lets me log in and then tells me I need to use a different account. Now it's saying I need to wait 24 hours due to a recent password change. Is there anyway I can just bypass this? I formatted userdata in fastboot but nothing. I'm just about to toss it in the garbage, it's not worth the few bucks I'll get on ebay.
You are dealing with Factory Reset Protection (FRP) which started with Android 5.1. After a factory reset, Google requires the user to verify they're the owner of the device logging into the last Google account on the phone. Additionally, if the password to this account is changed after the device was reset but before logging into the device during setup, you have to wait before you can use that account on the device.
I suggest you search for FRP bypass for whatever ROM and bootloader version you are on. Whatever you do, do not revert to a 5.1 bootloader version as that will probably brick you device.
Let me also point out that before resetting a device, it is best to remove all Google accounts from it.
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
viper98 said:
My dad wants to sell his mi 9
He doesn't remember the password he used when setting up the phone.
He apparently used an unknown email when setting it up, because if we ask for a reset link by email it says it isn't valid
If we try to reset by having a code texted to him, there is no code being received
This is super annoying to be able to unlock the phone but that not being enough of a security check to perform a reset
Click to expand...
Click to collapse
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
gerhard_wa said:
On the other hand, I would think that security is good if a random user is blocked from resetting the phone. For a user to not just forget the password but also to forget what email address was used when setting up the phone it takes quite a lot of forgetting! To allow anyone to reset the phone is in my mind a bad idea.
To be able to unlock the phone you need to use the Mi-account, but to be able to perform a reset you need to log on to the Google-account used when you initially set the phone up. Unlocking and resetting are two different things, the first handled by Xiaomi and the second is handled by Google.
Click to expand...
Click to collapse
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
viper98 said:
Nope, you can't reset the phone without the Xiaomi password. He knows the google account and password.
I dug around some more and was able to discover that there is no email associated with his xiaomi ID. It just has his phone number. But since it is refusing to send a text to that number with a verification code, I don't know where to go.
Click to expand...
Click to collapse
The kind of reset that requires access to the Mi account is when you want to restore backup from Mi Cloud.
For factory reset you don’t need the Mi account, you just need access to the Google account used when the phone was last set up.