Battery won't charge - X 2014 Q&A, Help & Troubleshooting

My battery won't charge when the phone is in on and when i off the phone, Charges... ¿Some solution? And in like 40% of the battery, Automatic shutdown.

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Battery failure or soft/hardware glitch?

My Kaiser never had great battery life, 12 hour max.
But nowdays its just ridicilous, device turns itself off during calls. This is normal due battery failures.
But the real question that I am asking: Is it normal that battery indicator is not accurate at all? Ill give a few examples.
1) I charge the battery overnight (7 hours). When I wake up, it says 100% battery, but I notice that orange LED is not lit (not charging). I restart the phone, still 100%. I shut it down, remove battery, plug it back in, start the phone and it says 80% battery? Has the phone stopped recharging when it hit 100% the first time?
2) I'm making a call. 70% Battery. Phone shuts down. I restart it. Battery 70%. I shut it down, remove battery, plug it back, start the phone and it says 0% battery.
3) Battery 10%. I charge it to 100%. Shut down, remove battery, plug it back in, restart phone. Battery 75%. Recharge it to 100%. Shut it down, remove battery, plug it back in, restart phone. Battery 85%. Recharge it to 100%, repeat this few times and I finally get to "real" battery charge of 95%. And the phone stays on the whole day.
Seems that my phone is a BIT too optimistic about the 100%
I'm just hoping this is all about the fact that the battery is dying. Ordered a new one few days ago.
Same problems with WM 6.0 and 6.1.

Battery problem HD7

Hello everyone ....
I have a problem with charging the battery on my HD7...
When I leave the phone on the charger overnight ... the morning shines green light 100% battery, but after a few minutes show a lower value ... eg 90%. During the day, the battery drain is normal.
When the phone on the charger during the day and when the battery is charged (quickly turns off the charger) ... there is no effect of the rapid discharge of the battery. The battery is drained properly.
I concluded that the charger charges the battery to 100%, and then turns off. The phone starts to use battery the rest of the night. The phone is still on the charger. I think that is not normal behavior of the phone. My Trophy has not worked in this way
I use Nextgen 2.0 rom. and battery status v4.1.0
I wonder, the battery is bad or the software or something else.
thank you
--------------------- edit -----------------------------------
I solved the problem by buying a new charger
Anybody can help him
tula... said:
Anybody can help him
Click to expand...
Click to collapse
No need, look at the bottom of his post - he fixed the problem with a new charger.
I had similar problem, changed to new one.
when u leave the phone on the charger overnight, what happens is that th ephone fully charges. to 100 % and then the charger shuts off. but the phone runs on fthe battery especially if u have the radios or wifi on but the indicator thinks that its still on the charger ...but the wifi radios ect is using the power
when u unplug the phone, the battery drains down to actual level aka rapid draining
I think battery or charger should be the problem but probably battery. pretty cheap on ebay

[Q] Battery problem

every time when i charge the phone from computer and using the phone while charging suddenly Ratio Battery become 100% even it was 1%
but that not happening while i charged from AC adabter
i tried to Calibration the battery but thats Unhelpful
any suggest

Zerolemon Case charging issues

So I think i found an issue with this case.
I was at 35% battery on my phone and the case was at 1 light. I plugged in the charger at night hoping to charge both the internal battery and the case to 100% when I woke up. The phone was on charge for about 7 hours, which is more than enough to charge both internal and external battery.
I woke up to the phone battery being at 65% and the Zerolemon with the 4 light blinking.
What I think happened is this: At 4 AM my phone got charged to 100% (this was confirmed in the battery settings) , but because the charge is being relayed/passed through the the zerolemon battery, the zerolemon battery disconnected the charge when the internal battery reached 100% as it is designed to do to avoid overcharging the battery. After the disconnect, the internal battery began to discharge at its normal rate and when I woke up at 730, the battery was at 65%.
I'm not sure why the Zerolemon battery wasn't fully charged with 4 solid lights, isntead the 4th light was blinking.
Can anyone shed some light on this behaviour? If this is normal case, then I don't think I can ever get 100% charge on my battery overnight as the zerolemon will always disconnect the charge when the internal battery reaches 100%?
I don't have this case...But if your phone was discharging at it's "normal rate", and was at 65% when you woke up after it charged to 100%, you have a serious issue.
flashhsalf said:
So I think i found an issue with this case.
I was at 35% battery on my phone and the case was at 1 light. I plugged in the charger at night hoping to charge both the internal battery and the case to 100% when I woke up. The phone was on charge for about 7 hours, which is more than enough to charge both internal and external battery.
I woke up to the phone battery being at 65% and the Zerolemon with the 4 light blinking.
What I think happened is this: At 4 AM my phone got charged to 100% (this was confirmed in the battery settings) , but because the charge is being relayed/passed through the the zerolemon battery, the zerolemon battery disconnected the charge when the internal battery reached 100% as it is designed to do to avoid overcharging the battery. After the disconnect, the internal battery began to discharge at its normal rate and when I woke up at 730, the battery was at 65%.
I'm not sure why the Zerolemon battery wasn't fully charged with 4 solid lights, isntead the 4th light was blinking.
Can anyone shed some light on this behaviour? If this is normal case, then I don't think I can ever get 100% charge on my battery overnight as the zerolemon will always disconnect the charge when the internal battery reaches 100%?
Click to expand...
Click to collapse
I've got this case, and haven't had this problem, but I will keep an eye on it. That seems weird. Your battery shouldn't have dropped that much in such a short period of time anyway. Try leaving your phone unplugged overnight without the case on it and see if the battery drains that badly in its own. This would at least let you know if the case is causing the problem or your phone is.
Ryano89 said:
I've got this case, and haven't had this problem, but I will keep an eye on it. That seems weird. Your battery shouldn't have dropped that much in such a short period of time anyway. Try leaving your phone unplugged overnight without the case on it and see if the battery drains that badly in its own. This would at least let you know if the case is causing the problem or your phone is.
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Click to collapse
Agreed, I'll do another test tonight without the case to see what the discharge is without the case. I did go through 4 alarm clocks during the 4am to 730am period, but i agree the battery drain is excessive for 3.5 hours of no use other than alarm clocks.
I really hope the case isn't causing any battery drain when its not charging the phone.
jellybear456 said:
I don't have this case...But if your phone was discharging at it's "normal rate", and was at 65% when you woke up after it charged to 100%, you have a serious issue.
Click to expand...
Click to collapse
I've never let the phone on without a charger overnight, so i have no way of knowing for sure if it was the zerolemon case or normal battery drain even if excessive.
I'll do more tests to find out.
I also have the case, and like the above commenters, I haven't had this problem. My best thought would be that the connection from the case to the phone is faulty, or not totally secure. Maybe take everything apart and reconnect it. Hopefully that does the trick
Hi,
We checked the issue with our engineers. It should be the phone itself which drains the battery . Below is the battery how to work. 1. Plug the battery case with your note 5 in it to wall with original charger 2. cell phone itself will get charged to 100% first(battery meter will show 100%),then it will be switched to charge the external battery until the indication lights are 4 solid lights which proves the external battery is fully charged. 3. After the 2 steps, your cell phone battery meter may drain to 95% or 90% it all depends. Your cell phone will get charged again to 100%. 4. All charging completed.
flashhsalf said:
So I think i found an issue with this case.
I was at 35% battery on my phone and the case was at 1 light. I plugged in the charger at night hoping to charge both the internal battery and the case to 100% when I woke up. The phone was on charge for about 7 hours, which is more than enough to charge both internal and external battery.
I woke up to the phone battery being at 65% and the Zerolemon with the 4 light blinking.
What I think happened is this: At 4 AM my phone got charged to 100% (this was confirmed in the battery settings) , but because the charge is being relayed/passed through the the zerolemon battery, the zerolemon battery disconnected the charge when the internal battery reached 100% as it is designed to do to avoid overcharging the battery. After the disconnect, the internal battery began to discharge at its normal rate and when I woke up at 730, the battery was at 65%.
I'm not sure why the Zerolemon battery wasn't fully charged with 4 solid lights, isntead the 4th light was blinking.
Can anyone shed some light on this behaviour? If this is normal case, then I don't think I can ever get 100% charge on my battery overnight as the zerolemon will always disconnect the charge when the internal battery reaches 100%?
Click to expand...
Click to collapse
Tried all above steps. Battery connection is secure, all four lights are solid on. Phone is at 100% then drains during day without the zerolemon battery taking over and charging. I'm about to send it back unless the manufacturer has other suggestions. This should be dead simple..... but I'm not getting a charge.
The Note 5 has a HUGE battery drain issue that is model driven. AT&T note 5 will lose a HUGE amount of battery overnight and this is due to AT&T being the worse coders in the world.
I have the 8500 mah zerolemon battery case. .for me , the charging of the battery case takes a longer time indeed. Close to 15-16 hrs to charge it fully. Not sure if its the same for everyone or this should charge quicker. Would it make a difference that bought this case in USA, and using now in India?
lastfugi1979 said:
I have the 8500 mah zerolemon battery case. .for me , the charging of the battery case takes a longer time indeed. Close to 15-16 hrs to charge it fully. Not sure if its the same for everyone or this should charge quicker. Would it make a difference that bought this case in USA, and using now in India?
Click to expand...
Click to collapse
I've had a few Zerolemon cases. Here is how they seem to work:
1. The charging passes through to the phone until the phone's internal battery hits 100 percent.
2. The case starts charging itself, ignoring the phone, until the case is at 100 percent. Depending on how much battery drain you have with your ROM and kernel, this may cause the internal phone battery to drop by 30 percent or even a little bit more.
3. Once the case is at 100 percent battery, it will charge the phone back up to 100 also.
It's not perfect, but it normally charges both my case and phone fully overnight. In cases where both were really close to dead, I've charged them separately and this seems to be quicker. Any microUSB charger is fine for the battery case, since it doesn't support rapid charging anyway.
Also, if you disconnect the charging cable and reconnect it, even for a split second, the case will go back to step 1.
It feels obvious that the case should be able to charge itself and the phone at the same time, but it seems not to be possible. And having used (and hated) a Mophie case that claimed to have that feature, I can tell you that just because the manufacturer claims the case can charge itself while it's also charging the phone, that isn't necessarily true.
Have we found that alarms will cause a problem? Mine will cease all charging at night. trying to figure out. I'll wake up with 20% down on phone(from start of charge) and single light on case blinking. After 6 hours+.
Note5, 8500mA case.
I used to use the case with no problem. The overnight charge was always sufficient for both, phone and zerolemon charge bank. This morning I got 43% and only one light blinking after the overnight charge.
Prior to that I was "playing" with some battery apps, installing, trying, uninstalling. IS IT POSSIBLE that any app can change setting to make zerolemon battery not to be charged or else?

Incomplete battery charge

Hello, lately I can not charge the battery more than 98% and in some cases 97%
I already use the method to calibrate the battery but it continues the same.
Only if I disconnect the charger and reconnect it reaches 100%
Any solution?
In my case the same thing happens.
I have not found a solution yet.
Charging it off turns it 100%, turning it on 98% and then on to 100% again.
in 5 minutes it goes down to 96%, and then the battery is safe.
I have a good time to use the battery, since I stayed 18 hours away from the charger.

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