Related
hi, whenever i do a battery pull my clock resets itself. from personal experience with RTC's (real time clocks) they usually have a small backup battery that prevents data loss during battery pulls. does the note have such a battery? anyone knows the model of this battery?
i wanna make sure i can get a new one before i go and try crack open my phone.
also, i do have network time set up, so after 30 seconds or so my phone updates the current time and date from the network. but by then whatsapp has already started and everything is just a messup. i just want the RTCC to keep its data on battery pulls(i constantly swop batteries during the day, heavy heavy note user)
I don't think they're using internal batteries in smartphones anymore. Not sure they ever did.
Haven't looked at Note's board, but usually the chip we're talking about is powered by a capacitor that starts to discharge when you remove the battery. This should allow it to keep the settings for about 48 hours.
If your phone loses that data everytime, and immediately after removing the battery, it might mean a faulty capacitor.
This might qualify for a warranty replacement. Try contacting support and see what they have to say.
Akiainavas said:
I don't think they're using internal batteries in smartphones anymore. Not sure they ever did.
Haven't looked at Note's board, but usually the chip we're talking about is powered by a capacitor that starts to discharge when you remove the battery. This should allow it to keep the settings for about 48 hours.
If your phone loses that data everytime, and immediately after removing the battery, it might mean a faulty capacitor.
This might qualify for a warranty replacement. Try contacting support and see what they have to say.
Click to expand...
Click to collapse
makes sense to rather use a supercap like the one u mention. strange that it would break tho. supercaps have extremely long lifespan. im not sure i have warranty on my device. bought it second hand and flashed so many roms haha. in South africa theres almost no technical support for anything. perhaps i should try email tech supp over seas. if i can get my hands on the cap ill be able to replace it myself
i was able to find a block diagram but no schematics or pcb layouts with any info
http://notebookschematic.com/wp-content/uploads/2012/05/GT-N7000.png for block diagram(pretty much useless but still interesting )
FOUND IT!!
complete service manual! thanks E.V.A
http://forum.xda-developers.com/showthread.php?t=1813315
Good idea, maybe they'll at least tell you where/how to solve this problem, but if warranty means sending your phones overseas then i guess it's better to try and fix it yourself.
Anyway, thanks for sharing those schematics, nice find! ( funny how "SAMSUNG CONFIDENTIAL" stares at you on every single page lol )
Akiainavas said:
Good idea, maybe they'll at least tell you where/how to solve this problem, but if warranty means sending your phones overseas then i guess it's better to try and fix it yourself.
Anyway, thanks for sharing those schematics, nice find! ( funny how "SAMSUNG CONFIDENTIAL" stares at you on every single page lol )
Click to expand...
Click to collapse
If you look at this video there is a CMOS kinda battery in note for Data and Time
http://www.youtube.com/watch?v=N6CJy71_9Ok (8:12)
Apologies in advance, I could not post proper links for this review due to my low post count.
Background
I ordered a Nexus 10 on November 20th, 2012. Initially, I was pleased by the battery life (~6.5 hours). Probably a bit like the "Boiling Frog" metaphor, the battery life degraded and I didn't notice it. I began to notice the battery degradation recently when my tablet began doing the 0% battery shutdown at ~30%.
First thing I did was get on the phone with Google, to see if I could get them to warranty the battery. Being a couple of months out of warranty, I wasn't expecting it to work, but it couldn't hurt. Denied. So, I called Samsung. After two hours and 8 different technical support phone numbers, they couldn't recognize my tablet serial number. I'm guessing it was unrecognized (which is no excuse, by the way) because I bought it on the Google Play Store. Besides all that, they didn't recognize the product name, kept calling it strange stuff like Nexus 10.1 or Nexus Note. They told me they would research and return my call at a later time.
My Nexus 10 is a daily driver with a minimum of 3 hours of use a day and often over 6. After impatiently waiting a few days, I began to panic. I began to believe that I had paid ~$500 for a device that, after a few more cells died, was going to be an expensive brick. I did some research and could find NO reviews on the NewPower99 battery kit, and since I felt that my options were relatively few, I decided to take the plunge.
Kit Contents and Cost
Ordered from Amazon for $75.41 (shipping and taxes included)
1 Cameron Sino 9000 mAh 33.3Wh Lithium-Polymer Battery Pack
One tiny screw screwdriver
Two tiny plastic prying tools
One plastic video disk (Not sure what it does, they special players can spin it fast and a video will play(!!??))
The Replacement and Pitfalls
Rather than using the included plastic video disk, I searched YouTube until I found the video: NewPower99 by NewLife2OldStuff. It's a great primer for this battery replacement, but there are a few parts where the disassembler's chubby fingers get in the way of disconnecting connectors. I suggest watching a few other Nexus 10 teardown videos prior to the actual teardown.
Prior to this, I had not attempted any mobile device disassembly/assembly. I did break a little insulation on the video card connector on the main board but this is due to me only watching the NewPower99 video and missing a detail (pull the display cable rather than flip the connector). Also due to how delicate the internals are, I did not push the display connector in far enough, which led to the display power being spotty. So, I had to redisassemble the tablet a few days later and reconnect it. Had I done more research and been a bit more patient, I'm sure the replacement would have been flawless.
The aftermath
My tablet has not yet exploded. As a matter of fact, one week in, I'm amazed. I've fell back in love with my tablet. Since the battery replacement, I usually don't need to charge until the end of the day. I run a conservative brightness on the display and, of course, that helps. Also, while I've done no metrics, I believe I've seen an unintended improvement: the charge time has improved. It was not unusual for me to plugin during sleep and still not have a full charge in the morning, which I haven't seen happen since battery replacement.
At a later time, I intend to respond to this post with an unscientific update on the battery's life. If the battery life stays relatively the same, I wouldn't really mind yearly replacement at this battery's warranty limitation and probably expected minimum life. Small price to pay for great battery life and a very underrated tablet.
Also, Samsung did, finally, return my support call a few days ago but I never called back. Don't call me, I'll call you .
Light Statistics (screenshots below)
~11:46 battery time
~6:45 display on time (top battery user)
~1:45 RetroArch (runner up top battery user)
These aren't really shabby for this tablet. Non-scientifically: the display was at ~25% brightness (in-house usage) >95% of the time, and never went below that. ~3-5% of the time the display was 100% (outdoors).
Program usage was an ordinary day of tablet use.
Not going to lie this is quite an informative post since the battery went bad over the course of a year later... I don't use my tablet as much as I first used to, but with all this android tech talk and new phones coming out at this time I use it more than I normally have (and also for the room 2 love that game!). I will definitely subscribe to this post so I have it handy if/when my battery starts doing the same thing as well in due time.
Thanks for this thread. My tablet has been going to 0% when it reaches 15%. So I've been looking to get a replacement battery. Cheers mate.
Avuton Olrich said:
Besides all that, they didn't recognize the product name, kept calling it strange stuff like Nexus 10.1 or Nexus Note.
Click to expand...
Click to collapse
Next time, give them the model #. Samsung GT-P8110
thanks for posting this. is it better to buy the cameron battery from amazon or thru this link: http://www.cameronsinobattery.com/tienda/prodList.asp?idcategory=32&curPage=3&sortField=description
and how about newpower99.com is it a reliable/legit seller?
xOnerOs said:
thanks for posting this. is it better to buy the cameron battery from amazon or thru this link: http://www.cameronsinobattery.com/tienda/prodList.asp?idcategory=32&curPage=3&sortField=description
and how about newpower99.com is it a reliable/legit seller?
Click to expand...
Click to collapse
Wow, that's an impressive price and I definitely would have taken it from there. I can't really speak about any company's reliability in general but the newpower99 thing worked well in my case. The only thing I'd have to say about getting it directly from cameroninobattery.com is finding those tiny tools; it shouldn't be that difficult at all (definitely worth the $50 to find them!). Still loving the battery life. :good:
Post made in error
Sent from my Nexus 10 using XDA Free mobile app
E-shop with the battery available?
Just for the record, e-shops (below) don't seem to have the battery in stock these days, but there are many sold at e-bay if one searches SP3496A8H (the part number).
* http://www.amazon.com/Samsung-Nexus-GT-P8110-Replacement-Installation/dp/B00F3T9SYC (out of stock)
* http://www.newpower99.com/Google_Nexus10_Battery_Replacement_Kit_p/google-nexus-10.htm (says available, but I ordered and got money back with they explanation they don't have those in stock)
* http://www.cameronsinobattery.com/1435-samsung-gt-p8110-gtp8110-ha32arb-google-nexus-1/ (out of stock)
I am extremely disappointed by my options to keep my nexus 10 going strong. I love the tablet... w/ its current screen resolution i really have NO reason to upgrade to a new device... however right now NO ONE carries this part. If google is NOT going to support having replaceable batteries, and there are no 3rd party options, we are all simply buying disposable electronics... its ridiculous.
Right now it is out of stock everywhere and there are 2 shady listings on ebay. Extremely disapointed with this.
mr_fro2000 said:
I am extremely disappointed by my options to keep my nexus 10 going strong. I love the tablet... w/ its current screen resolution i really have NO reason to upgrade to a new device... however right now NO ONE carries this part. If google is NOT going to support having replaceable batteries, and there are no 3rd party options, we are all simply buying disposable electronics... its ridiculous.
Right now it is out of stock everywhere and there are 2 shady listings on eBay. Extremely disappointed with this.
Click to expand...
Click to collapse
I am going through this right now! I am not sure if I should buy from the sketchy eBay listings or what. I tried NewPower99 but claim to have none in stock due to a production issue. It is almost as if Samsung went after the 3rd party that made the battery so they could not sell it. My tablet is out of warranty and I have no idea what to do as its worth nothing to trade in and I don't have the $$$ for a new tablet. If anyone has any suggestions or bought a replacement battery and hasn't used or opened it and would be willing to part with it I may be interested in buying.
CombustLemonz said:
I am going through this right now! I am not sure if I should buy from the sketchy eBay listings or what. I tried NewPower99 but claim to have none in stock due to a production issue. It is almost as if Samsung went after the 3rd party that made the battery so they could not sell it. My tablet is out of warranty and I have no idea what to do as its worth nothing to trade in and I don't have the $$$ for a new tablet. If anyone has any suggestions or bought a replacement battery and hasn't used or opened it and would be willing to part with it I may be interested in buying.
Click to expand...
Click to collapse
I am having the same problem. Nobody has the battery. So I finally found something on Alibabba and ordered it straight from china for something like $35 (through a friend's account, so I don't have the details at the moment). I expect it will take at least a month to get here. I hope it works and lasts, cheap batteries rarely work out very well in the long term.... but what choice do I have? This is a $500 tablet that is not that old! It now powers down at 70% battery, usually less than an hour playing a game
I went ahead and ordered the nexus 10 battery off of Ebay http://www.ebay.com/itm/261555419335?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
I'll let you know my results with it.
EDIT: Will I also need to purchase special tools to install it?
michaelearth said:
EDIT: Will I also need to purchase special tools to install it?
Click to expand...
Click to collapse
Just a (size 0?) phillips (you can pull off the cover to see the screw size). If it fits one, it'll fit all you need to get it pulled off. :good:
Somewhat offtopic, I might end up getting the new Nexus tablet, regardless. The center of my screen has started getting a brown burn-in color, most visible when the screen is white. Which is quite a shame, this tablet is still plenty peppy for me (it's my fastest development device), and have no other problems with the device at all (the battery still shines). The monitor life was probably accelerated by the high sleep time (10 or 30 minutes, don't remember which one) since it's a development machine I keep it on between compiles so it's there when I need it. :crying:
michaelearth said:
I went ahead and ordered the nexus 10 battery off of Ebay http://www.ebay.com/itm/261555419335?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
I'll let you know my results with it.
EDIT: Will I also need to purchase special tools to install it?
Click to expand...
Click to collapse
Have you received and installed the battery? I feel there are less and less options to find one these days.... Let us know thanks!
mr_fro2000 said:
Have you received and installed the battery? I feel there are less and less options to find one these days.... Let us know thanks!
Click to expand...
Click to collapse
Haven't received it yet. Estimated delivery is October 30th.
When I do get it and after install it, I'll write a full report here for you guys.
Sent from my VS980 4G using XDA Free mobile app
michaelearth said:
Haven't received it yet. Estimated delivery is October 30th.
When I do get it and after install it, I'll write a full report here for you guys.
Sent from my VS980 4G using XDA Free mobile app
Click to expand...
Click to collapse
That would be awesome, thanks!
looking for nexus 10 battery replacement in india
hi,
i am also facing the same issue. request you to intimate if you can find one in india?
Anyone bought from here/?? I have just ordered it.. cross my fingers..
http://www.amazon.co.uk/BATTERY-ORIGINAL-SP3496A8H-SAMSUNG-GOOGLE/dp/B00IXODOL2
hi. i got ****ed cause i got a bad tab with worst battery. now i need a new one. can any one tell me where to get one? are the ones available on ebay real ones or fakes? also i have seen here somewhere link to newpower99 battery for 8.4 but i cant find it i have tried a lot to find that link.
can some one tell me if they have replaced the battery and from where did they get it? i have found 2 links on ebay can u guys pls tell me if theses are real ones or fakes? should i get these? asking so many questions cause i have to import the battery.and once thats done i cant return or replace as i live in the greatest country of the world, PAKISTAN
help needed pls help me.
aami.aami said:
hi. i got ****ed cause i got a bad tab with worst battery. now i need a new one. can any one tell me where to get one? are the ones available on ebay real ones or fakes? also i have seen here somewhere link to newpower99 battery for 8.4 but i cant find it i have tried a lot to find that link.
can some one tell me if they have replaced the battery and from where did they get it? i have found 2 links on ebay can u guys pls tell me if theses are real ones or fakes? should i get these? asking so many questions cause i have to import the battery.and once thats done i cant return or replace as i live in the greatest country of the world, PAKISTAN
help needed pls help me.
Click to expand...
Click to collapse
I am also from pakistan and yes it's greatest
I'm sure there are a few places to get a new battery but I came across this site for replacement battery and how-to install: http://www.newpower99.com/Samsung_G...placement_Kit_p/samsung-galaxy-tab-s-10.5.htm. Have never use them so I can't comment on the quality of their products.
Kalikazoo said:
I'm sure there are a few places to get a new battery but I came across this site for replacement battery and how-to install: http://www.newpower99.com/Samsung_G...placement_Kit_p/samsung-galaxy-tab-s-10.5.htm. Have never use them so I can't comment on the quality of their products.
Click to expand...
Click to collapse
thats for the 10.5 variant man, i need one for Tab S 8.4
I am stuck with exactly same problem with my samsung tab S 8.4 and want battery replacement for my Tab. and i also need this battery to be shipped to pakistan.
I came across few links but none is shipping to pakistan.
There is one item at Aliexpress.com and they ship to worldwide but my own experience with aliexpress is not that good as all items are of very low quality, soo kindly if anyone comes across some good solution, help me too.
Thanks
aami.aami said:
thats for the 10.5 variant man, i need one for Tab S 8.4
Click to expand...
Click to collapse
Same place 8.4 battery version: http://www.newpower99.com/Samsung_G...eplacement_Kit_p/samsung-galaxy-tab-s-8.4.htm
I also want to replace my battery cause I think its defective and there is no samsung service centre here. The price of the battery from newpower is so expensive. I dont want to take a risk. Im afraid the quality is bad. Anyone have ever bought from newpower before? Is it ok?
What about this? http://www.aliexpress.com/item/NEW-...or-samsung-galaxy-Tab-S-T700/32258214298.html
ayenzel said:
I also want to replace my battery cause I think its defective and there is no samsung service centre here. The price of the battery from newpower is so expensive. I dont want to take a risk. Im afraid the quality is bad. Anyone have ever bought from newpower before? Is it ok?
What about this? AliexpressQUOTE]
Just purchased one from Newpower. Seems OK - I haven't installed it yet as it is to be a standby in case it is needed. Yes it is expensive and beware - there will be import duty and tax to pay on top. I had to pay approx $28.00 more for this in the UK. Bill Kelly seems to be the owner/boss at Newpower who does the voice in their excellent video on their site and DVD provided with battery. Following my initial enquiry to express my doubts as to the quality etc he e'mailed to say that the battery comes to USA (Dallas) and is 3rd party, manufactured in Orient, and he needed my business (ordered only one battery).
Anyway the battery is marked Cameron Sine Technology - so try to see if you can buy it for considerably less from elsewhere. Where else would provide a special opening device / tool least likely to cause damage.
I noticed that the link to aliexpress indicates that the "genuine" battery was no longer available between 24 to 27 February when I checked. Send an e'mail to Bill Kelly and ask about shipment to Pakistan - it was not listed in the shipment list when you pretend to purchase for some reason.
I found 3 suppliers on eBay from Hong Kong, Wisconsin USA and Bischofswerda Germany with wildly varying prices and no doubt trustworthiness.
Click to expand...
Click to collapse
eBay replacement..
Hi ya'll... As most of you been experiencing, I have been having a lot of battery issues.
The battery levels drops in big dumps... Charge takes too long ( overnight for full charge) but doesn't last more than 3hrs... Charges too quickly (less than an hour) but also dies out within 30mins. When charge gets below 25% screen starts flickering and then it continuely reboots!
Anyways I finally decided to get a new battery, I went with eBay seller "Fashcover" item as it was $30AUD shipped and it also had all the tools required (actually had a lot more than needed). So after 2 weeks I finally received it, it only takes 10-15mins to replace the battery.
Pretty much all the markings are similar,the electric connecting wires are of different color combinations & it's 1-2mm smaller than OEM in width!
So far I've been able to use it for 4hrs straight, still have 30% remaining... Atleast now the battery slowly goes down instead of the jumps! But still battery life isn't anywhere near iPad minis!
Battery doesn't last long on 100% charge, it drops to 99% within a minute or 2 of disconnecting from charger..
You guys with the 8.4" seem to have quite a few problem compared to the 10.5" version, like display quality and now battery issues, or is it just a lot more people with the 8.4" or something.
And as far as i have read, after charge the battery dropping from 100% to 99% when the charger is unplugged or shortly after is normal so dont worry.
Below is a battery recalibration guide, for some of you it sounds like the battery is really faulty and needs replacing, it`s a shame you have to pay for it when it`s still in warranty.
John.
You can calibrate the battery like this before you decide to buy a new one
Fully charge the battery with the phone on and when the phone is fully charged, unplug the charger and turn it off.
When your phone is off, plug it into the charger and let it charge to 100% again. The green LED light will indicate when this is done.
Next unplug the charger, turn on your phone and set the option to ensure that your screen doesn’t turn off, if you have this option. Then reconnect to the charger and wait for it to charge again to 100%.
Once charged to 100%, unplug the charger again and do not charge until the smartphone turns itself off after reaching a 0% battery level. Once off, fully charge it again and it should work properly. The screen setting can put back to normal again (meaning turn off after a certain amount of time).
phones with oled displays should not show static images for a long time as it can cause burn-in
From AndroidPit
Click to expand...
Click to collapse
Keify said:
Hi ya'll... As most of you been experiencing, I have been having a lot of battery issues.
The battery levels drops in big dumps... Charge takes too long ( overnight for full charge) but doesn't last more than 3hrs... Charges too quickly (less than an hour) but also dies out within 30mins. When charge gets below 25% screen starts flickering and then it continuely reboots!
Anyways I finally decided to get a new battery, I went with eBay seller "Fashcover" item as it was $30AUD shipped and it also had all the tools required (actually had a lot more than needed). So after 2 weeks I finally received it, it only takes 10-15mins to replace the battery.
Pretty much all the markings are similar,the electric connecting wires are of different color combinations & it's 1-2mm smaller than OEM in width!
So far I've been able to use it for 4hrs straight, still have 30% remaining... Atleast now the battery slowly goes down instead of the jumps! But still battery life isn't anywhere near iPad minis!
Battery doesn't last long on 100% charge, it drops to 99% within a minute or 2 of disconnecting from charger..
Click to expand...
Click to collapse
this is the issue with almost all the tabs. people dont really accept it but this issue is there. there might be few exceptions but overall, the battery life SUCKS steel balls covered with goo and horse **** with toppings of slime and pig ****.
i have had enough issues with this ****ty tablet. i so loved this tablet that i spent almost twice its price on just repairs. but it was not meant for me may be. i had to sell it in scrap.
i have already warned people about its battery. there is a reason people get iPads when they want tablets. i have never owned one, but i have used one. and yes Android tablets, especially Samsung tablets SUCK!
my advice would be to sell it off ASAP, and instead get something else. you will face more issues, i can promise you that at least in battery life. rest its your choice.
Tinderbox (UK) said:
You guys with the 8.4" seem to have quite a few problem compared to the 10.5" version, like display quality and now battery issues, or is it just a lot more people with the 8.4" or something.
And as far as i have read, after charge the battery dropping from 100% to 99% when the charger is unplugged or shortly after is normal so dont worry.
Below is a battery recalibration guide, for some of you it sounds like the battery is really faulty and needs replacing, it`s a shame you have to pay for it when it`s still in warranty.
John.
Click to expand...
Click to collapse
its not that there are many people with 8.4, it might be, because of its smaller size but its not entirely the case. the truth is the battery in this tablet used by samsung is of worst quality even when compared to their lower end tablets. this was supposed to be Samsung's FLAGSHIP tablet but they ruined it with battery.
& yes 100 to 99 when u plug it out, thats understandable, but how can anyone explain a brand new, out of the box tablet, go from 99% to 63% in JUST SETTING UP THE TABLET WHICH TAKES LIKE LITERALLY 3 MINUTES???
"THAT'S" the issue people were facing.
and this is the reason you will not see samsung marketing it anymore now. even on their youtube channel. even samsung knows it was a full flop.
i personally know, 3 people other than myself who got this tablet. and all, including myself, had this issue. and NO we all didnt get these from same seller or even same country. and they were of different batch.
I always wondered if company's send b-grade products to country's with not the best consumer protection for faulty goods.
And 99% to 63% in 3 minutes is not normal, but it is possible that the tablet just needs the battery calibrating and there are a few guides out there, if the battery is still bad after that then return it or get it repaired.
John.
aami.aami said:
this is the issue with almost all the tabs. people dont really accept it but this issue is there. there might be few exceptions but overall, the battery life SUCKS steel balls covered with goo and horse **** with toppings of slime and pig ****.
i have had enough issues with this ****ty tablet. i so loved this tablet that i spent almost twice its price on just repairs. but it was not meant for me may be. i had to sell it in scrap.
i have already warned people about its battery. there is a reason people get iPads when they want tablets. i have never owned one, but i have used one. and yes Android tablets, especially Samsung tablets SUCK!
my advice would be to sell it off ASAP, and instead get something else. you will face more issues, i can promise you that at least in battery life. rest its your choice.
its not that there are many people with 8.4, it might be, because of its smaller size but its not entirely the case. the truth is the battery in this tablet used by samsung is of worst quality even when compared to their lower end tablets. this was supposed to be Samsung's FLAGSHIP tablet but they ruined it with battery.
& yes 100 to 99 when u plug it out, thats understandable, but how can anyone explain a brand new, out of the box tablet, go from 99% to 63% in JUST SETTING UP THE TABLET WHICH TAKES LIKE LITERALLY 3 MINUTES???
"THAT'S" the issue people were facing.
and this is the reason you will not see samsung marketing it anymore now. even on their youtube channel. even samsung knows it was a full flop.
i personally know, 3 people other than myself who got this tablet. and all, including myself, had this issue. and NO we all didnt get these from same seller or even same country. and they were of different batch.
Click to expand...
Click to collapse
I got one off ebay. It was not as wide as the stock battery but it plugged up and I have had no issues since! Getting around 6-7 hours SOT with web browsing and watching videos. With games, I get about 4 hours sot. Hope this helps.
is anyone having this issue with the 10.5? i have had two 8.4's one white 16gb and one 32gb bronze and they seem to have the same issue
U01637 said:
is anyone having this issue with the 10.5? i have had two 8.4's one white 16gb and one 32gb bronze and they seem to have the same issue
Click to expand...
Click to collapse
No issues with battery on 10.5 inch. Not sure why. only the 8.4 models seem affected by battery.
Sent from my SM-T800 using Tapatalk
When it`s $70/£45for an T800 10.5" battery with tool-kit, or i can get a splurge for removing the back cover for £1 and a replacement battery for £8.40, which would you choose.
John.
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Why didn't you get a replacement by warranty? Didn't get that.
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
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Click to collapse
HAHA... replacement? there is no such thing as replacement here mate! they only talk to the customers until they pay them and thats it. after that they dont have any time for you. as i have already said, they were not even ready to return me my device which they had ****ed up by losing the IR blaster cover. they said first i need to pay then they will return my tab. its been one of the ****ed up experiences of my life.
and to top things off, no one is there to complain. no executives, no senior person, no managers NOTHING! only sales girls with fake smiles and little cleavages. u see, women here, especially women who work in such sales department, like all over the world are used very wrongly. and in our country you can not even look at a woman with anger, let alone talk to them about the **** they did wrong to my tablet.
its very very saddening situation here man, very very saddening! people who have resources get everything and students like myself or people who have not much relations are the victims. i know if i were in any other country i could have sued their asses off. but here NO.
and its the device its self thats the problem. u see if samsung cuts its product lines even 25%, and works more on QC and software, things like thing would never happen.
all the hype around S6 and i bet you, it will all be the same. I bet you it will still lag, it will have almost the same issues as previous phones. yes there will be changes, but merely cosmetic!
Reality bites
pibach said:
Why didn't you get a replacement by warranty? Didn't get that.
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Click to collapse
Unfortunately, most of the stores in some countries are only third party/franchisee, so they don't offer the same wonderful customer service you may be accustomed to. They don't readily provide brand new unit replacements, heck, we usually even have to fight for parts replacement and settle at that (better than nothing, I guess).
From where I'm from, we're usually told, "we will have to have our technician take a look at it. Please come back after 5-7 business days." When we come back, they tell us that they were unable to elicit the problem, and if we want, they can have it sent to their main branch (in a different city) to take a look at it. Of course, they still end up telling you that there's nothing wrong with it and charge you anyway.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Thank you for this post. I actually considered getting the Tab S2 when it comes out. Your post reminded me of my past experience with a Galaxy Tab 8.9 and an S3 (tablet had a defective motherboard and I could only get the parts replaced, no new unit) and my Galaxy S3 wouldn't connect to a WiFi network unless I literally stood right next to the router (this one I actually did manage to get a replacement unit, but the trouble I had to go through..ugh).
Anyway, I'm so sorry for the trouble you had to go through.
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Well no doubt you had a nightmare experience and sorry that you didn't have my experience. For me I couldn't be happier and have zero regrets with my purchase. Other then the lag problem which was fixed by debloating and switching to nova launcher I really really really love my tab s and so glad I didn't get the iPad mini like I was planning.
Now I eagerly await the lollipop update.
Sucks that you can't get proper service. Sorry to hear that but a lot of us can get proper service so I don't think its right for you to tell people to stay away. If someone gets unlucky here where I am they can easily return it and get a new one. For me I was first disappointed by the battery life but have quickly realized maybe I was spoiled by the 10+ hours my ipad 3 got. I don't experience any lag and have mostly good things to say about the device. I do wish the battery would go a bit longer. My only complaint comes with the power button. After only a few weeks its not looking good. Its going to go at some point. It already looks like its pushed in.
I have a 10 as well, and I have had zero issues with it. I have read some other complaint threads, but I haven't had any issues at all with mine. Sucks to hear others have issues, but this is the finest tablet I have ever owned.
bonerp said:
I agree - I have the 10.5 and yes it suffers from slight lag but theres ways around that (Nova/debloating etc).
My note 4 is the boss and not issues at all now i'm on 5.0.1. You can't really slat a manufacturer entirely if the country you reside in doesn't have the support required - you took that risk on.
As for the technical problems you are having, I guess taking apart a device that was under a month old kind of invalidates any warranty - if you didn't have one I suspect all you've done is cause problems for the engineers. Did you contact the sellers/retailer? Have you contacted samsung to see who they'd recommend/are there others that may be able to sort it out?
However if you cannot get Samsung repair service in your area, why didn't you consider a make that can be supported locally?
I imported a gear VR from the US to UK and if it went wrong I'd wholly expect Samsung not to honour the warranty....sometimes we take risks and it doesn't work out!
Click to expand...
Click to collapse
Pills_e said:
Sorry but just because you had an bad experience it doesn't mean that others should be scared off. I bought my tab 's 8.4 on sale and I use it at least 4-5 hours per day without any lag at all and with around 35% battery left every day. I think you could just have said that you had a bad experience instead of telling everybody in bolded text that they shouldn't get it.
Except I have WiFi version. So if this is a common problem on the late version then I have nothing to say.
Click to expand...
Click to collapse
both of you are very right at your position. i might have also said the same things if i saw some thread like this and i had no trouble with my tablet.
but the thing is, samsung has Proper sales and service business here in my country. u would not even believe that some of the products are not even launched in some big countries but they are made available here. Note 4 was launched here 2 days before its international launch! same case with some other big tabs and smartphones.
removing the back cover does not void ANY kind of warranty. i snapped it back and no body could tell if i ever removed it. i dont have the tab with me, but when i will i will try to show you guys what the OFFICIAL samsung ENGINEERS did to it. i opened the back with a debit card and nails and they have proper equipment, i guess, but they ruined it for me. and how come they lose some part of the tab when i CLEARLY TOLD THEM & EVEN ROTE IT TO THEM NOT TO LOSE IT because its too small thing to lose.
any how, all of you guys who have no trouble with your tabs, great for you. i feel good for you. i would have called it my bad luck if it was my first experience with samsung device. i have had sasmsung devices for a very long time including even some of the house hold electronics. mobile division of samsung sucks balls in terms of QC.i remember having S2 having dead speaker after 2 months, S3 having strange glue marks on the AMOLED screen, S4 having heat up issues and now this.
@ Pills_e and i didn't write text in bold or what ever to seek attention. why didnt you write such a thread? because you didnt have a problem right? i just tried to warn people. i have said it already and would say it again, im a student. i dont have a full time job. its Very hard for me to spend US $40 or $60 after 10 days just like that on repairing a gadget that is not even available to me. it might be easy for you, but not for all.
i just advised based on my experience and its just sincere brotherly advise to all new comers. people will get what they like, no matter what. i just poured in my experience. thats it.
aami.aami said:
hi. i have had my eyes on this tab S 8.4 LTE since it was announced. i have been saving a lot so as to get this tablet.
the day i got all the money for this tablet saved, i went to the Samsung store and bought the device right. hell, i even paid extra for the Bronze color one.
i felt blessed and happy. after like half an hour of using the tablet, i found the stutter and lag to be all over the UI. it was not deal breaker but definitely was Heart breaker. for a premium one of a kind, Samsung Flagship tablet, i didnt expect that. i have owned Note 3 and both have EXACTLY the same hardware other than the screen.
but i got over that and accepted that as part of deal from samsung cause after all it had Touchwiz. i personally love touchwiz. i really do.
after like a week of usage, i started to feel like the battery on this tab is giving up on me. i tried every thing there was to try. i rooted it, removed the bloatware, installed greenify, swapped roms, minimized brightness and all i was advised by good folks here on this very good community of xda.
then i was told that many people here found the solution by re-sitting the battery connector on the mother board. and i tried that. i removed the back cover, with all the pain and cringing, and REALLY found the plug to be very loose. looked like some child had it just PLACED it on its place. it was not even all the way down. i did that, and boom, i got the battery back to normal, i un-noticed all the scars and scratches there were because of removing the back cover.
after like 4 or 5 days same **** started happening. battery would fail after like 3 hours of screen time and that also doing nothing just plain UI browsing, because my tab was in the period of showing it to friends and relatives. u know the usual stuff. people asking u to let them see your new tab. every body praised and loved the SUPER AMOLED!
after like some time, it literally gave up on me. it would not boot, it would power on. it would charge and that also very weirdly, when i plug it it sometimes said, 50% battery, then at the next second i remove the charger and re-connect it and it would show, 89% battery. the next second i would remove and re-connect the charger and it would say 4% battery.
i could not do anything. so i went to samsung OFFICIALL sales & repair centre and I LITERALLY MADE THAT STUPID ***** WRITE DOWN ON THE JOB SHEET TO NOT LOSE THE IR BLASTER COVER THINGY. they gave me 15 days of time for to repair it and asked for Rs 5000 which is equivalent to US $ 55 approx. i was like, ok if u fix it all well i can pay that. and FYI, the TABLET WAS IN FREAKING WARRANTY! IT WAS ONLY 20 DAYS OLD!
you get where im going? well i called them 15th day and they didnt pick my phone. i tried for next 2 days and they didnt pick any call. i went to their office and asked them what happened of the tablet. they said sorry we could not fix it and we were told this by our ENGINEERS the second day. i was like why didnt u tell me that before why make me wait 15 days and they said our phone was dead... MOTHER****ERS!
i asked them to return my tablet, they charged me Rs 1000 approx US $10 BEFORE returning me the tablet.
when they returned me the tablet, it had that IR blaster cover lost. i was so angry i cant explain. i could not do anything against them i went there 3 times and waited for like 30 min each time JUST TO SEE THE MANAGER AND HE NEVER MET... i wish they all die in deepest pits of hell for eternity. amin.
anyways, firstly i didnt trust the local small repair shops but i had no choice i gave the tab to one of shops and he repaird it for me in like 1 day. i was really happy. but he charged me Rs 3000 about US $30.
i started using the tab and it was fine. i got the normal 6-7 hours of screen on time. and btw, he didnt replace any thing including the batter.
since this saturday, the same **** started happening AGAIN. i went to the same shop and gave him the tablet to repair. just today he called me and told me the expense for this time repair would be Rs 5500 approx US $55.
NOW, this is my experience with samsung's greatest tablet ever. i have learnt my lesson the hard way i guess. Spending US $40 or $60 might not be a big deal for some of you Europeans or Americans out there but im from Pakistan. im a student. i dont get money very often to repair my ****. and that also a mere 28 days old BRAND NEW OUT OF THE ****ING BOX TABLET.
i know, i might get hate here as well, cause not many these days, understand others problems.
but i would advise you all new comers NOT TO GET THIS TABLET EVEN IF U ARE GETTING IT VIA SALE. i paid the full price and even more cause of import fees and taxes.
and btw, its not just me, there are many people who didnt get the battery life they were told they would get.
you have been warned.
Click to expand...
Click to collapse
I'm so sorry for you. I hate that you've been through all of this stuff regarding samsung devices. I wonder if the tabs going to Pakistan are made in a different factory than United States ones? I hope you have better luck in the future.
Sent from my Galaxy Tab S 8.4 with much love to the xda community.
I have the 10.5 and am on a stock rom and have zero lag anywhere. Initially there was lag with the OS it was released with (I bought it release day) but subsequent updates removed all the lag I had. I love my Tab S and I get 11hrs watching videos on it on long flights and drives and the screen is amazing.
What you should have done was try to return the tablet for a replacement INSTEAD of opening the back. Opening the back voided your warranty and is not something I EVER do for ANY device I own that's within warranty period. Outside of the period I may take the chance but not a day before.
Sorry to hear this happened to you as I know how frustrating these kinds of things can be.
I'm Surprised!
I'm surprised that Samsung would even touch your Tab S 8.4! After you rooted it, changed the ROM and then opened the device up which a user is never supposed to do, I'm surprised your warranty is worth the paper it was written on.
You should have taken the Tab S back to whomever you bought it and got your money back.
Hmmmm... was just about to order a tab S 8.4 WiFi as well... Lol.
i have 10.5 LTE and the battery stand only 3.5 Hours after few month of purchase its stand around 6 hours before
i have already make root so i got KNOX flag 01
but i will pay 50$ if this will fix the problem but after i read your story im afraid to fix it and the problem come again .. i don't know what to do
My phone is only 3-4 months old and it's starting to overheat and lose battery fairly quick 5-6 hours usage max. I want to try rooting on stock, but I don't want to have to manually flash monthly security updates.. I'm just kind of over all of that now. I went to FAA and am no longer a flashaholic like I was in my early 20's. I also, don't have the time for it, and the random hiccups or break downs when I need my phone to work 100% of the time.
I don't understand why this is happening. The phone is in like new condition. I could easily list and sell it as like new, because I've kept it in a case, never let it near water or dropped it. I subconsciously know to put my keys in the opposite pocket as my phone (very good habit to get into I must add). So I think I could get a lot for this phone on Amazon looking at the prices it's being sold $350 now (I paid $300 for it months ago, but it's discontinued, and people do still want this). I would list it for $325. My seller feedback is 100% with 9 other smartphones sold with feedback stating I sell my products exactly as described, so when I list, they usually sell within 24 hours.
I don't want to sell, but would A. Would it be smart since I can basically get my money back and upgrade without losing much (if any) money after fees? B.) Do you think there's a fix, or is my phone going bust? C.) With the phone being 3-4 months old, should I just get Motorola to replace it? I heard they give 64GB new replacements for the cloud whites for Amazon customers. Then I could sell that and actually buy a 6P for not much more, and have a 6 mos old phone as opposed to a 1.5 old model.
Thoughts?
nikeman513 said:
). So I think I could get a lot for this phone on Amazon looking at the prices it's being sold $350 now (I paid $300 for it months ago, but it's discontinued, and people do still want this). I would list it for $325. My seller feedback is 100% with 9 other smartphones sold with feedback stating I sell my products exactly as described, so when I list, they usually sell within 24 hours.
Thoughts?
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Click to collapse
What does your seller feedback have to do with upgrading your phone, or whether it is defective?
Why does it matter that other phones sell within 24 hours? If your Samsung Galaxy S5 took 25 hours to sell, does that mean your Nexus 6 doesn't have an overheating problem?
I would recommend doing a factory reset to make sure that it isn't some malfunctioning apps that are causing this, before you send it in to Moto, or sell it for more than you paid (which is somehow relevant to the issue at hand).
We have no idea if your N6 is defective. That's up to you to decide and RMA with Motorola if you want. Motorola may send you a brand new or refurbished phone.
andy_n_ said:
What does your seller feedback have to do with upgrading your phone, or whether it is defective?
Why does it matter that other phones sell within 24 hours? If your Samsung Galaxy S5 took 25 hours to sell, does that mean your Nexus 6 doesn't have an overheating problem?
I would recommend doing a factory reset to make sure that it isn't some malfunctioning apps that are causing this, before you send it in to Moto, or sell it for more than you paid (which is somehow relevant to the issue at hand).
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Click to collapse
I'm just stating I could sell it if I had to and get what I paid for it, if buying a new phone is a better decision. Idk if this a common problem with the Nexus 6 or not. Everything is pretty much bone stock. I don't want Touchwiz or any bloated phone. I'd rather get another Nexus, but I am worried about the SD810. Is the SD810 in the 6P better than it is in the OP2 and LG phones? I prefer no bloatware. I'm very minimal with my apps.
seabro01 said:
We have no idea if your N6 is defective. That's up to you to decide and RMA with Motorola if you want. Motorola may send you a brand new or refurbished phone.
Click to expand...
Click to collapse
What would cause it to start lagging and getting so hot that I have to turn it off for 15-20 minutes for doing nothing, but reading or taking calls. I keep the brightness almost all the way down 99% of the time to keep the phone from getting burn in too. I've done everything I can to baby this phone for the day I do decide to resell it, but I've never had a phone just start going crazy except when I had custom ROMs on it, but it's stock now. I've tried wiping cache. I still haven't done a FDR, but I did those for people when I worked in wireless in college, and that was always a last ditch effort that never really solved a problem like this.
Not trying to be funny or weird, but I don't watch porn or visit weird websites. It's always news, check Facebook on their webpage, and Google now. Gmail attachments from co-workers and family and friends. So I don't think I could have a virus. Can a chip or RAM just go bad one day?
nikeman513 said:
What would cause it to start lagging and getting so hot that I have to turn it off for 15-20 minutes for doing nothing, but reading or taking calls. I keep the brightness almost all the way down 99% of the time to keep the phone from getting burn in too. I've done everything I can to baby this phone for the day I do decide to resell it, but I've never had a phone just start going crazy except when I had custom ROMs on it, but it's stock now. I've tried wiping cache. I still haven't done a FDR, but I did those for people when I worked in wireless in college, and that was always a last ditch effort that never really solved a problem like this.
Not trying to be funny or weird, but I don't watch porn or visit weird websites. It's always news, check Facebook on their webpage, and Google now. Gmail attachments from co-workers and family and friends. So I don't think I could have a virus. Can a chip or RAM just go bad one day?
Click to expand...
Click to collapse
It could be a wide variety of things. From apps (which clearly it isn't, given the provided information) to hardware. Whether it's a defective battery that's getting hot under very minimal loads or during charging, or whether it's a dying chip/something shorting out which is generating much more heat than it should. Download System Monitor Lite on Google Play and see what temperatures your CPU and battery are running on, and at what frequencies/loads it ramps up at. If the temps ramp up even when there's no CPU usage, then it's probably hardware and Motorola/Google (depending on the origin of device) will do their best to satisfy you within a week. If your CPU usage is constantly hitting high numbers you should probably factory reset your device.
Hope this gets you a step further, unlike other comments..
humzaahmed155 said:
It could be a wide variety of things. From apps (which clearly it isn't, given the provided information) to hardware. Whether it's a defective battery that's getting hot under very minimal loads or during charging, or whether it's a dying chip/something shorting out which is generating much more heat than it should. Download System Monitor Lite on Google Play and see what temperatures your CPU and battery are running on, and at what frequencies/loads it ramps up at. If the temps ramp up even when there's no CPU usage, then it's probably hardware and Motorola/Google (depending on the origin of device) will do their best to satisfy you within a week. If your CPU usage is constantly hitting high numbers you should probably factory reset your device.
Hope this gets you a step further, unlike other comments..
Click to expand...
Click to collapse
Thank you for the useful information. I'm going to check that out the next couple hours and if it seems to have odd frequency's, I'll go ahead and FDR it and give it another day. Then if it has the problem still, I'll go ahead and do a warranty claim. I just would hate to be without a phone for however long they will make me be without one, but it's getting pretty severe. Thanks again.
nikeman513 said:
Thank you for the useful information. I'm going to check that out the next couple hours and if it seems to have odd frequency's, I'll go ahead and FDR it and give it another day. Then if it has the problem still, I'll go ahead and do a warranty claim. I just would hate to be without a phone for however long they will make me be without one, but it's getting pretty severe. Thanks again.
Click to expand...
Click to collapse
A few weeks ago my Google now app updated and my phone had severe battery drain and got warmer than usual (Google now was at around 25% in battery usage). So I decided to FDR and then install a nandroid backup I had and problem solved. So imho apps can cause the symptoms you describe.
Thread cleaned. Please keep your comments/replies wholly objective - and CORDIAL. Thanks.