I bought this Lumia 1020 off eBay with a broken screen. When I got it the LCD didn't work so I ordered an all in one piece thinking that would fix everything. I put the screen in last night plugged it into the charger and the windows home button blinked until it buzzed but the screen never lit up. I can hold the camera button and the camera will make noise and the flash will go off but nothing else. I can push the screen buttons and they will vibrate but the screen wont light up. I plugged it into the computer and saw that I was charging and had 20% battery power and climbing. I tried to use the windows phone desktop app but it just told me the phone was locked. I took the phone back apart and realized the proximity sensor ribbon was separated from the front camera ribbon. Could the phone shut the screen down if it doesn't get a signal from the proximity sensor? Any and all help is appreciated and thank you in advance.
I bought this Lumia 1020 off eBay with a broken screen. When I got it the LCD didn't work so I ordered an all in one piece thinking that would fix everything. I put the screen in last night plugged it into the charger and the windows home button blinked until it buzzed but the screen never lit up. I can hold the camera button and the camera will make noise and the flash will go off but nothing else. I can push the screen buttons and they will vibrate but the screen wont light up. I plugged it into the computer and saw that I was charging and had 20% battery power and climbing. I tried to use the windows phone desktop app but it just told me the phone was locked. I took the phone back apart and realized the proximity sensor ribbon was separated from the front camera ribbon. Could the phone shut the screen down if it doesn't get a signal from the proximity sensor? Any and all help is appreciated and thank you in advance.
Hellboy22 said:
I bought this Lumia 1020 off eBay with a broken screen. When I got it the LCD didn't work so I ordered an all in one piece thinking that would fix everything. I put the screen in last night plugged it into the charger and the windows home button blinked until it buzzed but the screen never lit up. I can hold the camera button and the camera will make noise and the flash will go off but nothing else. I can push the screen buttons and they will vibrate but the screen wont light up. I plugged it into the computer and saw that I was charging and had 20% battery power and climbing. I tried to use the windows phone desktop app but it just told me the phone was locked. I took the phone back apart and realized the proximity sensor ribbon was separated from the front camera ribbon. Could the phone shut the screen down if it doesn't get a signal from the proximity sensor? Any and all help is appreciated and thank you in advance.
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Click to collapse
Can you press the hardware buttons (back/home/search) and it vibrates? I suppose the screen/touch panel is not correctly connected to the device somehow...
Hello!
I wonder if anyone had this issue. Yesterday suddenly the backlight of my XT894 started to act weirdly. When i pressed the unlock button, the screen would go very bright and then shut off after 2-3 seconds, but I still could swype the unlock screen and hear the unlock click, even with the dark screen. With a little bit of external light I could see the image was there, but the backlight of the screen was not on. I went on to the power shortcuts and disabled the Automatic brightness control, and as soon as I did that the display turned on, very dimly but it turned on. When I set the brightness control to maximum, it still is very low. If i set the brightness to minimum, its almost impossible to see anything. In display settings, the automatic brightness is unchecked and the brightness fader is set to maximum.
I started suspecting the light sensor, so I went ahead and downlaoded a sensor tester app, and the light sensor appeared to be reporting the light levels correctly - low readings in the dark, and much higher readings in direct light.
Is my phone backlight dying? Any idea if this might be due to defective mainboard, or the display itself?
I already did some repairing on the phone myself, so I am comfortable dissassembling it and changing parts. Few months ago I changed the main board because my old one had a broken usb connector, and it worked fine until now.
Any advice would be greatly appreciated!
Thank you in advance!
Best regards,
Konstantin
If I remember right, by default, the maximum auto-brightness is still lower than actual maximum, so if the screen can barely be seen at manual max, it makes sense that the screen is pretty much unviewable with auto on.
Idea:
If you have it installed, boot into Safestrap and see if your brightness is normal.
If not, pull up the diagnostic menu (hold Vol - while powering on iirc, might be Vol - and +).
If your brightness is normal in those, it's probably something gone wonky in Android. If not, your screen backlight might be going and needs replaced. I don't think there's anything on the mainboard that would cause it, aside from the circuitry actually supplying power to the backlight...
Screen replacement actually isn't terrible for the D4, if it comes to that, since it's not fused to the glass (like certain single-piece phones for example...*sideways glance at the S3*).
Hello!
Thank you for your reply!
Effectively something is very wrong with the device. Today I woke up to find it completely unresponsive, had to turn it off by holding the power button for a while. When it turned on again, the whole screen was white with glitchy color lines since the very reboot, and nothing else happens, couldnt even turn it off without unscrewing the battery.
I will put the old main board to see if the other one died.
Thank you again!
Best regards,
Konstantin
I replaced my Moto X Pure screen with one from a 3rd party vendor to save some $ and now I'm regretting that decision. Took my time and made sure to get it all back together correctly and now upon pushing the power button, it won't turn on. The screen lights up and shows it's charging with the % when it's plugged in to the wall, but that's all it's giving me. Took it apart and checked the screen's ribbon cable - the connector clicks in positively. Could the screen be defective? Any other ideas?
bretbretterson said:
I replaced my Moto X Pure screen with one from a 3rd party vendor to save some $ and now I'm regretting that decision. Took my time and made sure to get it all back together correctly and now upon pushing the power button, it won't turn on. The screen lights up and shows it's charging with the % when it's plugged in to the wall, but that's all it's giving me. Took it apart and checked the screen's ribbon cable - the connector clicks in positively. Could the screen be defective? Any other ideas?
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Click to collapse
Did you ever figure this out? I'm having the same issue.
Anyone find an answer to this??? Have the same issue except my screen won't light up at all. It just vibrates like it's about to turn on when I hold the power button.
This forum is for Moto X 2013 only, check Moto X Style/Pure subforum for help
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
I would say it's a warranty job, just tried turning my brightness to zero and you can still see the screen.
I did have a similar problem on an old note that had root and custom rom though but I had somehow set the volume rocker to control brightness and it had lowered itself to minimum in my pocket
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
Try pressing and holding Volume down and power button for 5 to 7 seconds to force power off, then try to boot to download mode Volume Down + Bixby + Power button and see if the download mode screen shows......if not then probably a bad screen.
Sent from my God Mode 8
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
KEVIN88GT said:
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
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Click to collapse
Yeah that sucks, i can imagine..... i too hate the idea of refurbished units being swapped for warranty....bs, should be brand new unit!
Sent from my God Mode 8
so I had it replaced under warranty through T mobile. Refurb phone will come in today. One quesion. Should I let the Tmobile techs do the data/settings transfer from old phone to new one or just do everything myself from scratch (which will obviously take longer).
This happened to my phone twice for the past month or so. (both in Nougat and Oreo - Non rooted) Black screen but phone seems to be responding -- I can receive calls and notifications etc -- And force reboot doesn't fix it. I've also tried drainging the phone when it first happened to me but doesn't work. HOWEVER, it gets okay so randomly. Like I just left it for couple of hours and it just worked when I hit the power button.
I did tried bringing the device to Samsung but what they did is to just manually upgrade/reset the software in their end which I could have done in my part but I just let them do it. They told me to come back if it happens again which is kinda BS.
I can conveniently say this is a Hardware issue. I will wait for it to happen again on my phone and request for a replacement. Phone is 4 months old when it first happened.
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Reprocrastinator said:
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
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Click to collapse
If you're under warranty it will likely be a free repair, unless they find other damage. Like moisture damage.
As far as fixing it yourself, it's just about as cheap to have Samsung do it than it is to buy the parts yourself. It's $229 for Samsung to do it, and you'll maintain the water resistance rating.
same has happened to me
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
This has just happened to my note 8 too. I was about to update it and had started it. set my phone down and picked it up and phone screen is black but can hear the haptic feedback.
I can only see the lock screen and the notifications. Everytime I try to unlock my phone I only get to see a glimpse of the notescreen and then the screen turns black. Even when I try to go to camera through the lock screen the screen goes black too. When I charge my phone it heats up so I haven't really charged it as well. Has this also happened to anyone? It seems as if the phone's sensitivity still works in all places but when I unlock it the screen just goes black.
I also have problem of freezings and always rebooting. Tried soft and hard resets/factory reset. Still same problem. This phone has hardware issue. Do not buy.
I realize this thread is quite old but I have this exact same issue now. I have managed to discover some other information by playing around with various settings which are noted below. To begin with, I was able to used the AOD hack posted above for a while but it no longer works. The only way I can get my screen to come back is with a soft reset - but as soon as the screen times out or i turn it off, it goes black, with or without AOD enable. All the on screen buttons still work as well as the haptic feedback - I just can't see anything.
Now on to what I have found:
One thing I have found is if I turn off adaptive screen brightness and crank the brightness slider to the right, when it goes black I can faintly see some of the buttons - enough that I can turn the phone off or restart it from the power menu (If I switch the default setting to night that also helps to see the buttons a bit better). Also, if I enable night mode I can also see the brightness slider faintly but when I slide it left, it just makes the screen completely black and when I slide it right, it only returns it to the very faint brightness level.
So at this point I am stuck. To summarize the issue:
1. When the screen either times out or turns off, it is still "alive" but goes black. It will not return to normal brightness.
2. Turning off adaptive brightness and cranking brightness slider to right allows you to see faint buttons after screen times out but won't return to normal brightness.
3. Enabling night mode helps to see the faint buttons, in particular the brightness slider a bit better. However the screen still cannot return to normal brightness.
4. The only way to get the screen back to full brightness (albeit temporarily until the next timeout) is to turn off the phone or reset from the power menu; or soft reset holding volume down + power simultaneously.
Hopefully someone else has figured out a way to recover this. I am on Android 9 with Samsung UI 1.0
Phone is completely stock, never rooted and completely out of warranty.