Pre-order receiving date? - Samsung Galaxy S10 Questions & Answers

For people that pre ordered on Samsung.com that says " shipping by march 8th, does that mean Samsung ships it out by the 8th or we receive our phones on the 8th? Thanks

I was thinking that no later than that date, meaning any time before and up to that date.

When I pre-ordered the S8+ from Samsung it said "Will ship by April 20th" and it arrived on the 19th. I was probably in the first wave to pre-order the S8+, and I assume I was for the S10+ as well. So, depending on how early you pre-ordered, it may be a deliver by date or a ship by date.

Back in my Note 8 days I received my phone 2 weeks before the release date when I pre ordered. Walking into TMobile (my carrier who I ordered from) or Best buy employees always asked how I got it and if it was real. But sadly still no shipping on the new S10+ yet

Sounds good thanks for the clarity guys

Outbreak444 said:
When I pre-ordered the S8+ from Samsung it said "Will ship by April 20th" and it arrived on the 19th. I was probably in the first wave to pre-order the S8+, and I assume I was for the S10+ as well. So, depending on how early you pre-ordered, it may be a deliver by date or a ship by date.
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I preordered on the day preorders opened.
So here's hoping!

I've done three pre-orders from Samsung US and I've always received them earlier than the receiving date.
With the Note 8, I literally had it a week before it launched in stores.
With the Note 7 and S8 +, it was three days before.

My assumption is that Samsung might start shipping phones this coming Monday, the 4th or Wednesday

My cancel button is gone on Samsung.com as of this morning.

nrage23 said:
My cancel button is gone on Samsung.com as of this morning.
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Click to collapse
Same here! :fingers-crossed:

My cancel button still lingers on the app as well as the webpage. And I ordered on the night of the 20th...

I just checked and mine says in process. Hopefully that means its getting ready for delivery and shipped out soon!!!

mpetruzz said:
I just checked and mine says in process. Hopefully that means its getting ready for delivery and shipped out soon!!!
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Was your shipping date March 8th? Or the 15th?

mpetruzz said:
I just checked and mine says in process. Hopefully that means its getting ready for delivery and shipped out soon!!!
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Click to collapse
Mine has said 'Preparing Dispatch' since the 21st.

mpetruzz said:
I just checked and mine says in process. Hopefully that means its getting ready for delivery and shipped out soon!!!
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Click to collapse
From Samsung?

iteam said:
From Samsung?
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Click to collapse
Yup.
When it changed to that the day after I preordered and my deposit was paid, I was beside myself with excitement.
That is now tempered with it saying the same thing for 8 days.
Ship date still says 7th March.
Edit:
Soz replied to a question that wasn't aimed at me

mine just says Ships 7th March - so i imagine if the curries doesnt **** up again this time (I wonder who they are using this year) it should arrive Fri 8th - i think is next day delivery - i remember it asked when i ordered if I wanted next day delivery - free or Sat Delivery - which was £15 extra

npthaiduong said:
Was your shipping date March 8th? Or the 15th?
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Click to collapse
Mine had a date of march 8th. I got the info from signing into the app and looking at the order details

mpetruzz said:
Mine had a date of march 8th. I got the info from signing into the app and looking at the order details
Click to expand...
Click to collapse
Thanks. Mine still has the March 15 shipping date, and there has been no update on my order I really hope that I can get the phone by next week.

I ordered on the 21st and my cancel button is now gone. And and says "EXPECTED SHIP DATE -- Will ship by Mar 8th 2019". Even before it was available for pre-order it always said March 8th for me and perhaps the one day difference some are seeing is due to different countries?

Related

From building to shipped

So everyone who used moto maker, how long did it take to go from building your device to shipped? I ordered mine two days ago and got an email saying it was being built a few hours later. What has everyone else's experience been?
smalltownbird said:
So everyone who used moto maker, how long did it take to go from building your device to shipped? I ordered mine two days ago and got an email saying it was being built a few hours later. What has everyone else's experience been?
Click to expand...
Click to collapse
i ordered mine yesterday the 27th. hopefully i get a message that it will be assembled. mine says not shipped yet as the status
Ordered my 32GB black leather black front green trim VZW X on the 26th (first day of orders). It was being assembled that same day and shipped the next day, the 27th. It will be here tomorrow by 8 p.m. From the time I designed it to my doorstep will be about 4.5 days.
Ordered mine on the 26th and got a "it's being built" email the same day but it hasn't shipped yet. It said in the initial confirmation email that the estimated delivery date was Oct. 8th. Bummer
shahud said:
Ordered mine on the 26th and got a "it's being built" email the same day but it hasn't shipped yet. It said in the initial confirmation email that the estimated delivery date was Oct. 8th. Bummer
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Mine also gave an initial delivery date of Oct. 8th, but it quickly go bumped up to Sept. 30th. Don't be surprised if yours gets a small bump as well.
Sent from my XT1060 using Tapatalk
stastnysnipes26 said:
Mine also gave an initial delivery date of Oct. 8th, but it quickly go bumped up to Sept. 30th. Don't be surprised if yours gets a small bump as well.
Sent from my XT1060 using Tapatalk
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Click to collapse
That would be awesome. Did you get an email saying it had shipped or did you have to go to Motorola's website to see that?
shahud said:
That would be awesome. Did you get an email saying it had shipped or did you have to go to Motorola's website to see that?
Click to expand...
Click to collapse
I got an email telling me that it had shipped.
Sent from my XT1060 using Tapatalk
smalltownbird said:
So everyone who used moto maker, how long did it take to go from building your device to shipped? I ordered mine two days ago and got an email saying it was being built a few hours later. What has everyone else's experience been?
Click to expand...
Click to collapse
Mine went from ordered to building in 12 hours, then 8 days from building to ship. No email from Moto or FedEx, had to check order status on moto's website.
My initial date was 10/13, showed up on 9/29.
I was in the first-few-days mess with AT&T/pure pre-orders.
Purchased Friday, built same day shipped on Saturday, should have tonight. I got the black front and Navy back if that makes a difference
Ordered mine on 26th in the afternoon, got estimated date of October 27th ?, email that it was being assembled on Sep 27th, same estimated delivery date as of right now...
GatorsUF said:
Ordered mine on 26th in the afternoon, got estimated date of October 27th ?, email that it was being assembled on Sep 27th, same estimated delivery date as of right now...
Click to expand...
Click to collapse
That is how mine is. When I ordered my MOTO 360 or said ship date of 10-22nd but I received it yesterday. I never received an email outside of the receipt email.
Ordered the Pure Edition w/ T-mo sim on the 30th and got an estimated delivery date of the 9th. I've contacted motorola about it via chat a couple of times and I get the same story every time about some kind of delay in shipping and the last person I talked to told me that it's waiting for FedEx to pick up so we'll see.

(Sprint now Shipping) Has your Note5 shipped yet?

Has anyone had their order shipped out yet? Sprint stated they would start shipments today.
Edit: Received shipping notification at 5:22 PM
nope no email as of yet...i don't think they will start shipping until Monday..so once you get it, it will be closer to the actual release date.
They told me it would ship out around the 18th
"Your order for the Samsung Note 5 64GB Black has been received. For pre-orders placed through 4:00 PM CST on 8/18/15, we will deliver in 3 to 5 business days from the date of the order. For orders placed after 4:00 PM CST on 8/18/15, we will deliver in 2 to 5 business days from the date of the order. Keep an eye out for a shipping email with your tracking information. Thank you for your patience."
This is what i get when i check my order status. At&t folks are already getting theirs delivered...
love2diehigh said:
They told me it would ship out around the 18th
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Click to collapse
Press release clearly tells us this Friday, though.
"Preorders will begin shipping Friday, Aug. 14. Both smartphones will be available in Sprint Stores and all other sales channels beginning Friday, Aug. 21"
http://newsroom.sprint.com/news-rel...et-the-hottest-new-samsung-galaxy-devices.htm
At least you guys were able to get your orders in. It trying to get mew to change my data plan which I do not want to do. Trying to order the Galaxy Tab 4 and it wants me to select a data plan. Hopefully the person I am chatting with will get it sorted for me.
My order shipped at 5pm EST today (friday the 14th) via UPS. I ordered on the 13th around 6:30 pm.
Just got my shipment notification too! Shipped out at 5:22 PM
Delivered By:
By End of Day Monday
August 17, 2015
Guaranteed
Darn you, weekends!!
ksantangelo23 said:
Just got my shipment notification too! Shipped out at 5:22 PM
Delivered By:
By End of Day Monday
August 17, 2015
Guaranteed
Darn you, weekends!!
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Awe, you're lucky. Mine says it will be delivered on tuesday What color/size did you go with? I went with 64 gb in black
49ml said:
Awe, you're lucky. Mine says it will be delivered on tuesday What color/size did you go with? I went with 64 gb in black
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Click to collapse
Same, 64gb Black.
I placed an order at 5pm PST on Thursday, 8/13/15, since the Sprint website said pre-orders being shipping on 8/14. My current status is still "waiting at the warehouse to be processed". At 5pm today, Customer Service Live Chat said that my order will be shipped by the end of the day because almost all of the pre-orders were practically ready for shipment at the warehouse. A few hours later, my status hadn't changed, so I contacted them again at 8pm. He then stated that it should now ship this weekend.
*Update:
At 11pm last night, I received an email saying that it shipped through UPS. The Sprint site says that it shipped and supplied a UPS tracking number, but the UPS site says that it's just "ready for UPS" and does not provide an estimated arrival date other than 2-day air.
This time its Sprint first. Last year, T-mobile users get their N4 first.
i'm not on Sprint, but FedEx tracking shows my wife's ATT Note 5 is scheduled for delivery on Monday, August 17th... surprised it's shipping that soon.
ATT also. Tuesday arrival. gonna miss my SD slot. but gonna love the phone no matter the difference
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Tuesday, end of day, White 64gb. Dont really need the upgrade but dying to try it.
Arrives on the 18th
Received my tracking info. Arrives on the 18th. I ordered it on the 14th.
Got my shipping notification yesterday as well. EoD Tuesday
Sent from my SGP612 using Tapatalk
I ordered mine (black, 64GB) early in the morning of the 13th. My order status still shows no activity, just the 3-5 business days message. Live chat has been unavailable for the last several hours. They didn't waste any time billing my credit card, though. Looks like I'm snafu'ed.
Arrived early this morning
I Love Sprint.

Note 8 Unlocked orders

Has anybody that was given an October 1 expected ship date had one ship out to them yet?
I just ordered in the past couple days and wondering if it will truly take till October
Sent from my iPhone using Tapatalk
I would also like to know. I have the Oct 1st date. I ordered on August 31st.
I ordered on 9/5 unlocked with note 7 discount still showing Oct 1st date as well.
Would be great if it came early.
My wife ordered hers thru Verizon yesterday and she will have it Monday [emoji20]
I'll have to be jealous for a few weeks. Especially for the 1st week that I'll have to show her how to use it lol
Sent from my iPhone using Tapatalk
ordered unlocked on best buy got it yesterday!! I'm never ordering on the sammy website
Sent from my SM-N950U1 using Tapatalk
I ordered direct from Samsung on 8/25 and received mine this past Thursday (9/7)
borijess said:
I would also like to know. I have the Oct 1st date. I ordered on August 31st.
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Click to collapse
Did you use the Note 7 Promo?
i ordered mine on 9/5. it says it wont ship til october 1st. if thats the case, im just gonna run to best buy on sept 15 and see if they have any unlocked versions in stock and pick it up there. then ill submit it for the sd card and charger through samsung and cancel my preorder from samsung
ordering through Samsung has been a horrible experience. I orders on aug 26th(t mobile variant)...still don't even have a shipping label
jcip17 said:
ordered unlocked on best buy got it yesterday!! I'm never ordering on the sammy website
Sent from my SM-N950U1 using Tapatalk
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But you didn't get 50%+ off and unlocked?
---------- Post added at 07:47 PM ---------- Previous post was at 07:39 PM ----------
Also, same here.
Preordered black Unlocked N8 Sep1st and nothing. I just got the money back in my account Samsung withdrew Sep1st so idk what the heck that means. Only reason I did direct Samsung order was for the N7 owner promo. Samsung should have prioritized their direct orders instead of carriers. Whatever if I get my N8 In October I'm going to complain. There is absolutely no reason it should take 1 whole month for preorders to be delivered. Either they prepare for product release or they don't. Come on. Not even a status notification.
I pre order Unlocked version on 8/29 with note 7 promo and ship date said week of sept. 25. Only the Wireless Charger was shipped today. The rest still in pre order.
Ordered T-Mobile version from samsung website on 8/26 received on 9/7.
whoismikehockney? said:
But you didn't get 50%+ off and unlocked?
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Nope paid full price. Getting the 360 camera though. I didn't see any deals when I preordered midnight when it was first available to pre-order.
Sent from my SM-N950U1 using Tapatalk
I preordered mine on 9/7 direct with Sammy. When I was in checkout, it said will ship 1st Week of October. I am hoping to get a earlier date soon. Going into my order now, there isn't a date listed anywhere.
Sent from my iPhone using Tapatalk
Ordered unlocked last week with the Note 7 promo, also got a 10/1 ship estimate. My bet is they give a worst case, but the devices will go out before then. Probably not by much, but hopefully we'll all have them by the last week of September.
mikeandlara said:
Ordered unlocked last week with the Note 7 promo, also got a 10/1 ship estimate. My bet is they give a worst case, but the devices will go out before then. Probably not by much, but hopefully we'll all have them by the last week of September.
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Click to collapse
How is it even possible to pre-order something and not get it at release date? It makes no sense to me and should not be allowed. They should have had it sell out to increase demand rather having people wait almost a month after the phone was released and it is still considered a pre-order. Grinds my gears for those unfortunate ppl who are going through this...
Sent from my SM-N950U1 using Tapatalk
I placed my order on 9/4, unlocked, Note 7 Promo, estimated delivery first week of October. I really hope they could deliver before 9/20.
I ordered mine on the first day of pre order from samsung direct and received mine on wednesday last week.
elnene03 said:
I pre order Unlocked version on 8/29 with note 7 promo and ship date said week of sept. 25. Only the Wireless Charger was shipped today. The rest still in pre order.
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**Update**
I received an email that confirm they ship my note8 yesterday sept 9 with tracking number. Hope to receive it tomorrow :victory:
elnene03 said:
**Update**
I received an email that confirm they ship my note8 yesterday sept 9 with tracking number. Hope to receive it tomorrow :victory:
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Click to collapse
this is ****ing crap. I ordered 8/29 black sprint model so I don't get stuck waiting like all those who ordered carrier unlocked, and here I sit with my order still in ****ing preorder. wtf is the point? I paid in full, no note 7 deal (couldn't find a receipt will take donations) black sprint model and 0 ****ing progress. not confirmed, not shipped, pre auth charge has disappeared, called Samsung twice and all the can tell me is the date on the website. well 3 days left and it hasn't been confirmed. you can bet your ass Sammy will hear from me the second it's technically "late"

TMobile charged my credit card! Did it ship?

Hope this is a good sign! it is under pending charges...
What did the terms of your purchase agreement state? Did it state you will be charged once it ships? I've had all my Notes new from when they first have been released, and it has meant very little the date when my bank was charged. I've learned to not keep my hopes up with this stuff.
I purchased it on August 11th so I hope it's good news that my card was just charged today. Who knows of course when it will ship but I'm hopeful to have it Monday, LOL
Just checked my account and it was charged as well. Which in my experience means it will ship in the next few days. Happened with my S7+as well as the S8+
Sent from my SM-G955U using Tapatalk
I have received confirmation from a source that the devices are being shipped out on Monday. Not a day sooner. Some folks will receive in hand on the 21st, others will continue to receive after that day up to actual release day. All pre-orders WILL NOT ship out on the same day.
My card was just charged. When I ordered it from T-Mobile the rep said they wouldn't charge me until it ships. Hopefully I'll have it on Monday.
Sent from my SM-N950U using Tapatalk
I am not sure if Monday is realistic but im hopeful as well
I ordered my from T-Mobile on the morning of August 10. My order it now showing shipped, but my tracking # shows "Label created, waiting for pick-up."
I bet it's not a 512GB ?
I ordered my on 8/10, still on Pre-Order status and still waiting for my credit card to be charged.
Mine is the Ocean Blue 512GB Note 9.
Got my tracking number. That's a good step
T-Mobile I ordered on the 11th says shipped yesterday but ups tracking # says order processed ready for ups since 1am today
stu5797 said:
Got my tracking number. That's a good step
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Shane818 said:
T-Mobile I ordered on the 11th says shipped yesterday but ups tracking # says order processed ready for ups since 1am today
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Click to collapse
What region are you guys in? I'm in Midwest region and mine still shows processing. Ordered on the 11th in store.
Jammol said:
What region are you guys in? I'm in Midwest region and mine still shows processing. Ordered on the 11th in store.
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I'm in Georgia
I'm us west
Mine says is ready to be picked up by UPS as well, hopefully Tuesday or Wednesday, T-Mobile it's usually pretty good about delivering a couple of days before the scheduled release date
Sent from my SM-G965U using Tapatalk
Dark_shadow70 said:
Mine says is ready to be picked up by UPS as well, hopefully Tuesday or Wednesday, T-Mobile it's usually pretty good about delivering a couple of days before the scheduled release date
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Click to collapse
They'll all get picked up tomorrow. If you paid for overnight shipping, you should receive it by Tuesday or Wednesday depending on where it's being shipped out from.
Funny thing, mine is shipping from Colorado....
I live in Colorado!
Jammol said:
They'll all get picked up tomorrow. If you paid for overnight shipping, you should receive it by Tuesday or Wednesday depending on where it's being shipped out from.
Funny thing, mine is shipping from Colorado....
I live in Colorado!
Click to expand...
Click to collapse
Mine is coming from Indiana, I'm in Georgia
Sent from my SM-G965U using Tapatalk
Ordered on 8/10. Still on pre-order. Chatted with Tmo tech and told me that my order is on backorder. Ocean blue 512.
Sent from my SM-G965U using Tapatalk

Amazon.es shipping delays

Hello All,
For those who orders from amazon.es:
I ordered mine Realmi X2 Pro 12/256 variant on 26t of November and today is 4 of December and my phone hasn't been shipped ...And as per my order it should be delivered between 4-11 December. Do you guys have such delays from Amazon.es ?
Thanks.
rosztrade said:
Hello All,
For those who orders from amazon.es:
I ordered mine Realmi X2 Pro 12/256 variant on 26t of November and today is 4 of December and my phone hasn't been shipped ...And as per my order it should be delivered between 4-11 December. Do you guys have such delays from Amazon.es ?
Thanks.
Click to expand...
Click to collapse
I ordered mine the 1st December from amazon.es and delivery is expected between the 11th-13th December I choose express delivery so hopefully it comes by then. The first time I ordered something from Amazon Spain so not sure what they are like
Brightlenny said:
I ordered mine the 1st December from amazon.es and delivery is expected between the 11th-13th December I choose express delivery so hopefully it comes by then. The first time I ordered something from Amazon Spain so not sure what they are like
Click to expand...
Click to collapse
Is your order shipped? What worries me is that mine is not even shipped ...
Thanks
I ordered in 25 of Novembro afternoon and after two days, 27 Novembro afternoon I receive it.
I live in Portugal.
No mine not shipped yet either usually when I buy from Amazon uk I receive it the day before the expected delivery date so if you haven't received it by the 10th contact them.
That was quick @almmpt
I had some sort of similar issue, where the order took time to be shipped and was very close to the delivery date without being even shipped. What solved it is to actually chat the support and ask what's going on. Magically, the order was then shipped a few hours after. There's a live chat in English if you don't speak Spanish.
jakelamotta said:
I had some sort of similar issue, where the order took time to be shipped and was very close to the delivery date without being even shipped. What solved it is to actually chat the support and ask what's going on. Magically, the order was then shipped a few hours after. There's a live chat in English if you don't speak Spanish.
Click to expand...
Click to collapse
Can you give me a link to this live chat ...My Spainish is not the best ...
Ordered my 12gb/256gb realme from amazon.es on the 27th of november. Expected delivery was planned for the 5th of december. But actually it came a couple of days earlier on the 2nd of december. It shipped to the Netherlands.
i ordered also from amazon.es day 28, and it was expected yesterday and they changed the delivery for tomorrow. i buy lots of things from amazon.es and this is the first time they take this long to deliver. ive contacted live support and its due to a strike of amazon employes. hope tomorrow it arrives
Where are you from? I ordered mine from amazon.es at 26th November payed a little late due to payment problems and received it at 4th of december in germany
deridesign said:
Where are you from? I ordered mine from amazon.es at 26th November payed a little late due to payment problems and received it at 4th of december in germany
Click to expand...
Click to collapse
I am from Bulgaria. I ordered a case which has been shipped already but my phone is still not ... . I choose standard shipping.
Can someone provide me a link to the support so I am chat or mail them ?
Thanks
rosztrade said:
I am from Bulgaria. I ordered a case which has been shipped already but my phone is still not ... . I choose standard shipping.
Can someone provide me a link to the support so I am chat or mail them ?
Thanks
Click to expand...
Click to collapse
Hey there, i have sent you the link via private message. Hope it helps.
jakelamotta said:
Hey there, i have sent you the link via private message. Hope it helps.
Click to expand...
Click to collapse
Thanks
Did you guys buy from the "Realme Official Store" seller or from actual Amazon? I got the blue 12GB on Cyber Monday and it says it will be in stock Dec 10.
acyg said:
Did you guys buy from the "Realme Official Store" seller or from actual Amazon? I got the blue 12GB on Cyber Monday and it says it will be in stock Dec 10.
Click to expand...
Click to collapse
The seller for me was Amazon still not shipped expected delivery 13th December so wait and see
I did my order on the 29th on November and the expected date is on the 10th of December . On the 3rd of December I contacted the Amazon costumer service and they said that the delivery dates are longer then normal to compensate any problems because of the black Friday . He sent a formal request to the warehouse in charge of my order and today morning it was dispatched . Please use the chat they provide !
After a chat with the support magically they shipped it ....I guess they need a push ...
Ordered 27 November and shipped today after I sent an email to customer support and asking for the delay. 1 hour later package shipped.. ?
Lol Blue 12GB's expected in stock date just got pushed back to Dec 14.
rosztrade said:
After a chat with the support magically they shipped it ....I guess they need a push ...
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Click to collapse
haha glad you use the same magic trick i used

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