I picked up a white 32gb s6 edge in my local Verizon store on Friday, and all was well. Today I noticed that the Edge Lighting feature no longer works. It's enabled in my settings and worked when I first obtained the phone. I tried restarting it to no avail. When I receive messages my screen lights up and shows the lock screen instead of showing the coordinated colours. This only happens when the screen is face down though, and the screen stays locked when it's face up and I receive a text. I tried turning the phone off and back on and switched the edge features from the right side to the left side and the first time I received a text the screen flashed on for a moment and then locked again and the edge lighting was turned on. It did not work after that, however, and I switch the features back to the right side. The screen no longer lights up when I receive a text when my phone is face down, and the lighting feature is still not working. Is there anything I can do?
I would get the device replaced.
Sent from my SM-G925V using XDA Free mobile app
onceuponanandroid said:
I picked up a white 32gb s6 edge in my local Verizon store on Friday, and all was well. Today I noticed that the Edge Lighting feature no longer works. It's enabled in my settings and worked when I first obtained the phone. I tried restarting it to no avail. When I receive messages my screen lights up and shows the lock screen instead of showing the coordinated colours. This only happens when the screen is face down though, and the screen stays locked when it's face up and I receive a text. I tried turning the phone off and back on and switched the edge features from the right side to the left side and the first time I received a text the screen flashed on for a moment and then locked again and the edge lighting was turned on. It did not work after that, however, and I switch the features back to the right side. The screen no longer lights up when I receive a text when my phone is face down, and the lighting feature is still not working. Is there anything I can do?
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Are you using the people edge? I had the same issue and I was able to get it working again. It is not an accelerometer issue. I disabled the people edge as soon as I got the phone since I figured I would never use it. After a day or 2 of using the phone I realized the edge lighting was not working at all even though it was enabled. What I did was re-enable the people edge, set a friend to a color and then I had that person text me to see if that was working, which it did, so at that point I was sure it wasn't a broken accelerometer as some users have stated. I then deleted that friend from people edge, (so that all colors were set to default) I once again turned off the people edge and then finally retested the edge lighting and voila! It worked. It must have been some kind of glitch that I reset by re-enabling the people edge and then turning it back off. It has been 2 days and I can confirm it is still working. I hope this might work for you too! Let me know!
I've tried everything. It works fine with the screen on, but that's not really useful.
I have edge lighting set to "always", and I've selected the apps to use with edge lighting, but it still won't work with the display off. I've tried it both with and without the always on display on, too.
Any suggestions?
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
Mine works for text messages, but I can't get it to work for Gmail. Even with it set to go off for gmail, it doesn't. Maybe instead of waiting for Oreo, they should fix some of these things now.
Works just on Samsung text for me only.
Sent from my SM-N950U using Tapatalk
neograndizer said:
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
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That's frustrating. Could be months before we see Oreo. Why not just push an update to fix it now?
i had this problem before and to fix it just set the edge lighting to "when screen is off" then call yourself and see, if it works change it back to "always" and test
seems to work if you can turn on popup notification inside the app you want to use for edge light. whatsapp, telegram works for example. but I don't like that popup which appears when you turn on the screen..
neograndizer said:
You're not the only one. Heard it is corrected and works with Oreo beta from a user in the Samsung community.
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Egg Chaser said:
That's frustrating. Could be months before we see Oreo. Why not just push an update to fix it now?
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I am on the leaked ota of oreo. Edge lighting on my s8+ works only with screen on for me. Maybe they'll fix it for the final ota.
Not working
I am on final oreo update but still edge light doesn't work when screen is off
Me to i got the final oreo and doesn't work bte in nauhat it worked normal before upgrade
Amy news, guys? I don't know why Samsung offers the option screen off if it doesn't work..
Turn on pop up notifications in WhatsApp to get edge lighting work on screen off
h1ghland3r said:
Amy news, guys? I don't know why Samsung offers the option screen off if it doesn't work..
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You don't have the apps selected in edge screen to hide sensitive so content on the lock screen do you?
TechOut said:
You don't have the apps selected in edge screen to hide sensitive so content on the lock screen do you?
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No I don't I only enabled Edge Lighting for Telegram and WhatsApp and both show the content in lock screen, but the Edge Lighting only happens when the device is unlocked/screen on.
Sent from my Galaxy Note8
h1ghland3r said:
No I don't I only enabled Edge Lighting for Telegram and WhatsApp and both show the content in lock screen, but the Edge Lighting only happens when the device is unlocked/screen on.
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That's the same for me with whatsapp. It's not a bug edge lighting doesn't work with all apps all the time
TechOut said:
That's the same for me with whatsapp. It's not a bug edge lighting doesn't work with all apps all the time
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Thanks for share.
Sent from my Galaxy Note8
h1ghland3r said:
Thanks for share.
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I wish it would work for everything too believe me. Some apps I have selected don't show even when the screen is on my whatsapp does and my text do but they don't show with it off either
Edge lighting only works for snapchat if the option to turn on the screen is enabled. It seems that edge lightning relies on apps to turn on the screens and interprets it as edge lighting.
I have the official Oreo on mt S8 plus, and it only works on screen off f I have popup notifications on.
I add that even with this, the edge lighting will not work on screen off when the phone is turned screen down, facing the table totally strait, it needs to be tilted for edge lighting to work.
This is USELESS, this is not only beauty and show off features, we do not really need it to work when the phone is on in my hand only.
Nowadays lots of us would put the phone on the table face down for many reasons, ring holder on the back, force always on display to turn off but still need to see edge lighting.
So it would be good feature to add which applications uses edge lighting when screen off.
This problem only occurs with whatsapp I guess, I tried it with Viber, and it works without popup messages, aith screen off and phone turned down on it"s face
khaeid said:
I have the official Oreo on mt S8 plus, and it only works on screen off f I have popup notifications on.
I add that even with this, the edge lighting will not work on screen off when the phone is turned screen down, facing the table totally strait, it needs to be tilted for edge lighting to work.
This is USELESS, this is not only beauty and show off features, we do not really need it to work when the phone is on in my hand only.
Nowadays lots of us would put the phone on the table face down for many reasons, ring holder on the back, force always on display to turn off but still need to see edge lighting.
So it would be good feature to add which applications uses edge lighting when screen off.
This problem only occurs with whatsapp I guess, I tried it with Viber, and it works without popup messages, aith screen off and phone turned down on it"s face
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Thanks mate... really bad to hear am that... edge stuff is a really good feature but if it doesn't work is really frustrating. Hope to Samsung fix this annoying issue.
I have the regular S10 and noticed that the proximity sensor doesn't seem to be working for AOD. Based on some quick searching around a few sites that appears to be a global issue. So as of now if I cover the front sensor or put my phone face down AOD continues to stay on screen. I assume that should turn the screen off though?
The other issue I found is with the Edge Lighting. I have it set to Always show. But it won't show the Lighting when my screen is off. I doesn't matter if I have AOD on or off. I can hear notification sounds but my screen will just stay off.
Is anyone else having these issues? Any thoughts or suggestions?
Both issues are known, but Samsung still didn't respond to them.
The proximity issue is a really annoying bug apparently, I often find it very hard to listen to WhatsApp Voice notes since the Screen just won't turn off the first 3-4 seconds. It's the same with regular phone calls, my screen only goes off after pressing the S10 really hard against my ear.
And no, I don't get edge lighting as well when my screen is off even I turned everything on. I hope samsung will fix these issues asap.
Thanks for the reply and info. I really hope Samsung fixes these issues soon. They are pretty big bugs in my opinion.
Same issues here and it also results in insane battery drain since the display turns on in pocket.
I figured it would be best to report it so they feel the heat so i called Samsung support here in Sweden today, the guy i spoke to thought it might be software error and if that's the case a fix will be released soon enough.
I'm developing app for WiFi calling.
I want to turn off screen when proximity sensor reports "near". It work fine on other phones but on S10 phone looks like proximity sensor is not even activated - there is no white dot blinking on top part of the screen.
If I make normal call or use WhatsApp dot starts blinking as soon as I start the call.
So what do I have to do in my app to make that white dot blink on Samsung S10 phone?
I'm not quite sure, but there seems some kind of known issue with the proximity sensor that dates back to at least March. Screen coming on while in your pocket, screen not lighting up when pulled back from your face during a call, screen randomly coming on while on a call, despite it being pressed against your ear/face. I've tried everything suggested and the issues remains, unfortunately I'll be returning my S10+ and going back to my S8+, pretty disappointing for a $1,000 phone.
It's always recommended to do a factory reset after an update, problems happen not only on Samsung, even on iPhones, not a big deal.
Try this?
https://forum.xda-developers.com/showthread.php?t=2568003
TheNurd said:
I'm not quite sure, but there seems some kind of known issue with the proximity sensor that dates back to at least March. Screen coming on while in your pocket, screen not lighting up when pulled back from your face during a call, screen randomly coming on while on a call, despite it being pressed against your ear/face. I've tried everything suggested and the issues remains, unfortunately I'll be returning my S10+ and going back to my S8+, pretty disappointing for a $1,000 phone.
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During normal phone call my sensor works as it should.
I just don't know how to activate it in app that I'm developing.
On all other types of phones this is not a problem, since this sensor is always on. It is just S10 series that have some kind of special sensor which have to be activated. You can see white dot (left form the front camera) blinking during call... that means that the sensor is activated.
The only other app I saw apart from phone app that can activate this sensor is WhatsApp. It activates it during call or during listening to voice messages.
I also checked Google Duo, Messenger Lite and Linphone app and none of these doesn't activate sensor. So it must be something that WhatsApp knows and others don't.
I also asked this on WhatsApp support, but I was ignored of course.
Do you find how to activate it? I have the same problem in my app and it looks similar on new Samsungs (I find it out on Galaxy Note 10)
Thanks for replay.
I have tested out the appz "Always on edge" & "Notifybuddy", to no avail.
None of them work as they're supposed to. I can actually get AOE to show
on the screen, but since screen lights up on an incoming call/notification,
the AOE light goes away when screen goes black again. I tried every single
fishy setting, but I just can't get any of these apps to work as they should.
So my question is; can anyone suggest another way of getting notifications
that actually is VISIBLE, without having to wake the screen manually?
The LED on the selfie camera, is just a bad, invisible joke, I think....
Any tip would be extremely appreciated, indeed!
:silly: