Database Develop

ugh!phone is gone.!someone stole it!!!Help?

OKay so heres the story phone is missing idk how but i set it down on this table in the foodcourt at the mall..i was getting my food..and as soon as i got back to my table it was gone!!!IT SUCKS!I NEED MY PHONE!!
But idk i have something i pay for insurance its 6$$ a month i know i have it cuz i pay for it on my bill and it says can be fixed ...theft,stole,broke,etc.
so theres it it got stolen!
What should i do?can someone help i really want it back!but its hard to find in a mall with billions of people!
Is T-mobile going to recover this?
Can somebody tell me what i need to do?because im not fixing to pay another 400 dollars for the phone.
Thanks
-Lilray979
OKAY IM ANGRY!!!!!!!!!!!!!!!

why would you post this in the forum? this has nothing to do with XDA nor the dream nor q&a.
call t-mobile. if you pay for insurance..you need to call the insurance provider.

korndub said:
why would you post this in the forum? this has nothing to do with XDA nor the dream nor q&a.
call t-mobile. if you pay for insurance..you need to call the insurance provider.
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Click to collapse
this has everything to do with the dream
n i only did because it saids questions and answers

lilray979 said:
OKay so heres the story phone is missing idk how but i set it down on this table in the foodcourt at the mall..i was getting my food..and as soon as i got back to my table it was gone!!!IT SUCKS!I NEED MY PHONE!!
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Click to collapse
I guess hindsight is 20/20, but don't leave your personal belongings unattended if you don't want them to get stolen.
You could always try calling your phone. You could have tried calling a security guard to assist you if the thief turned up in the vicinity.
But since this occurred a while ago the best you can do now is just to file an insurance claim with Asurion.
Personally, I would be more worried about identity theft rather than the cost of replacing a phone. I suggest you immediately go change your Google Account password.

Did you have GPS and your "My Location" enabled? If so, track yourself down. lol

Find your IME and have your phone permanently disabled. Should be on the box.

lilray979 said:
OKay so heres the story phone is missing idk how but i set it down on this table in the foodcourt at the mall..i was getting my food..and as soon as i got back to my table it was gone!!!IT SUCKS!I NEED MY PHONE!!
But idk i have something i pay for insurance its 6$$ a month i know i have it cuz i pay for it on my bill and it says can be fixed ...theft,stole,broke,etc.
so theres it it got stolen!
What should i do?can someone help i really want it back!but its hard to find in a mall with billions of people!
Is T-mobile going to recover this?
Can somebody tell me what i need to do?because im not fixing to pay another 400 dollars for the phone.
Thanks
-Lilray979
OKAY IM ANGRY!!!!!!!!!!!!!!!
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Click to collapse
really??? you put your very exspensive phone down in plain sight and walked away from it in a crowded area and when you got back it was gone?? wow i never would have though people could be so cruel, with the economy kicking ass the way it is there should be no reason for anyone to steal anything, we all have enough money to just go out and buy whatever it is that we want. prices are down on everything and my wages are up so i have loads of money in the bank and plenty in cash too.........
oh wait nvm that was all a dream, you screwed up and should have known better than to leave your phone on a table at the mall, no offense but you made a stupid mistake, change all your passwords and call t-mo/asurion

lilray979 said:
this has everything to do with the dream
n i only did because it saids questions and answers
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Click to collapse
Come on guys..give the kid a break. Lilray, u asked what u should do, so I'll answer.
Kick ur self in the ass for leaving ur phone on a table in a food court at a mall with hundreds of people. I hope ur insurance laughs at u and refuses to cover on grounds of stupidity.
Oh, and before u unleash a childish and enraged response at me... remember, it won't make u smarter.

uansari1 said:
Come on guys..give the kid a break. Lilray, u asked what u should do, so I'll answer.
Kick ur self in the ass for leaving ur phone on a table in a food court at a mall with hundreds of people. I hope ur insurance laughs at u and refuses to cover on grounds of stupidity.
Oh, and before u unleash a childish and enraged response at me... remember, it won't make u smarter.
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LOL!!my bad its just...i was really hungry n i thought i had my phone in my pocket until i realized it wasnt in there when i got the money out my pocket!LOL
but thanks everybody i will change my password and file that repport on phoneclaim.com

Mi|enko said:
Did you have GPS and your "My Location" enabled? If so, track yourself down. lol
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and no by the way i never did because i read on a forum people said it kills the battery

lilray979 said:
and no by the way i never did because i read on a forum people said it kills the battery
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Do you have any other type of tracking program like Mobile Defense or something? Do you know your IME(or w/e it's called) #?

ThR1LL said:
Do you have any other type of tracking program like Mobile Defense or something? Do you know your IME(or w/e it's called) #?
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Click to collapse
I use an app called Pinpoint or something like that. You send a text to your number (you would use someone elses phone or e-mail or something obviously) with just the word "Locate" and it bounces back with the exact location. Unfortunatly the thief will likely notice the text and shut off the phone. However if you keep your phone LOCKED then you won't have to worry about it. Another unfortunate possibility is that the thief will also more then likely pull out your sim.
In regards to the "keeping the gps locate off to conserve battery" do this.
Download and install Locale. Set up a rule with a high priority (move it to the top) that when you recieve a call from a specific number it will turn on your GPS. Then track it down that way. There is also Latitude with Google, Loopt, etc that can give you an idea of where your phone is as long as they didn't clear or wipe your data. But as I said... if you keep your phone LOCKED they can't do that in the first place. Which buys you some time because they will have to research to find out how to wipe the phone. Since most people would use a computer at HOME... you might be lucky enough to track him down there. Just make sure you have a 'black and white' with you and be prepared to give evidence that it's your property. The G1 box has the IMEI and if you don't have that call T-Mobile (if you got it from them) and they can give you the IMEI over the phone.
Hind sight is always 20/20, but you will get a new phone and being careless is a bad habit. And bad habits are hard to break. So you'll likely do it again even though you say that you've learned your lesson. So take precautions next time (if there is a next time).
1) NEVER LEAVE YOUR STUFF UNATTENDED.
2) Have security preventions (such as system lock) on your device.
3) Have some software to recover your device should you not do #1 and/or #2.
I've been doing the theft and investigations line of work for about 6 years and I have caught 8 people and helped recover about 20 lost/stolen equipment. I'm so confident in recovery (as long as the preventions are already in place) that I've risked my Tilt by setting it out as bait just to see if anyone would take it WHERE I WORK. It turned up missing in less then an hour! I tracked it down the next day with the coordinates that it sent me.
It turned out that one of my supervisors found it and took it home. BUSTED! The next day he resigned. So... trust no one. Keep your **** locked, backed up and on you at all times! Even at home! (Caught my girl sneaking through it a couple of times ).

Binary100100 said:
Another unfortunate possibility is that the thief will also more then likely pull out your sim.
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Click to collapse
Sim Checker
I love this lil program and it's free, every time i even flash a new rom, it sends me the alerts

lilray979 said:
and no by the way i never did because i read on a forum people said it kills the battery
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Click to collapse
next time have your own mind and make a better decision. android gets stolen and you need to locate it, Yes theres an app for that....

It is always nice to see so many helpful people who never make mistakes.
Anyway call your provider and tell them your phone got stolen. That way they can put a freeze on the SIM (and IMEI if you are in Europe). Then deal with insurance and get it replaced. Not a big deal.
Personally I have locale running but would not bother trying to recover a stolen phone. It is not precise enough to track down the phone in realtime. Sim Checker could prove useful but I am not sure it would be worth the effort if the phone is insured. Remote Wipe would be the direction I would go. The hardware can be replaced but the personal info on the phone I would just as soon not get into a stranger's hands.

You still have to pay even if the insurance covers for your stolen phone. That's what i heard? Not entirely sure though. Next time be more careful.. I never leave my phone out of my sight .

Can detect root when you call VZW?

I called Verizon as I am having GPS issues. I was going to get a cert like new and while I wait, restore and send back non-working unit. When I called, the woman said she was going to run some diagnostics on her end (new to me) and said that she can detect that the software had been altered. She recommended that I reset the phone because if she put this through and it was rooted, I would be charged.
Are they able to tell your phone is rooted from their system without having it? Were they always able to do that?

Bwangster12 said:
I called Verizon as I am having GPS issues. I was going to get a cert like new and while I wait, restore and send back non-working unit. When I called, the woman said she was going to run some diagnostics on her end (new to me) and said that she can detect that the software had been altered. She recommended that I reset the phone because if she put this through and it was rooted, I would be charged.
Are they able to tell your phone is rooted from their system without having it? Were they always able to do that?
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It wouldn't surprise me, but I can't imagine technology is that advanced, considering they are basically violating your privacy with a tool such as the one described. They could basically "tap" into your phone firmware/software whenever they want, and grab whatever information they want. I couldn't imagine, while possible, they would actually do it.
That said, you need to deal directly with LG. Verizon, along with many other carriers, will void your warranty at the flip of a dime because it's more income for them. I was an LG certified technician from 2005-2010, and while a technician, we did not void warranties for rooting unless we found evidence the firmware/software change interrupted the hardware, such as overclocking.
Once again, deal with LG directly. Verizon will snub you whenever they get the chance. Also, did I mention that most representatives have no idea what the hell they're talking about in the first place?

UrbanBounca said:
It wouldn't surprise me, but I can't imagine technology is that advanced, considering they are basically violating your privacy with a tool such as the one described. They could basically "tap" into your phone firmware/software whenever they want, and grab whatever information they want. I couldn't imagine, while possible, they would actually do it.
That said, you need to deal directly with LG. Verizon, along with many other carriers, will void your warranty at the flip of a dime because it's more income for them. I was an LG certified technician from 2005-2010, and while a technician, we did not void warranties for rooting unless we found evidence the firmware/software change interrupted the hardware, such as overclocking.
Once again, deal with LG directly. Verizon will snub you whenever they get the chance. Also, did I mention that most representatives have no idea what the hell they're talking about in the first place?
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She definitely str8 up said "it looks like your phone has been rooted" after she did her "diagnostics" when calling *611. SO... the tool exists.
The problem I have with sending it to LG for fixing is that I have to pay for shipping it, wait a week or two without a phone while they fix it, etc. With VZW, I can restore to stock and then get a phone immediatley.

Bwangster12 said:
The problem I have with sending it to LG for fixing is that I have to pay for shipping it, wait a week or two without a phone while they fix it, etc. With VZW, I can restore to stock and then get a phone immediatley.
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Click to collapse
Well, that's your option. Did you restore it? Whether the representative can "detect" root or not, when they see a completely stock phone in retail, they'll probably replace it.
That said, you've got me curious as to whether Verizon can actually detect root over the phone. The research has started. . .
Edit: After about five minutes, it's apparently possible via a Verizon Remote Diagnostics app that they send out with updates. I definitely don't agree with it, and I'm glad I can say that with custom ROM's, that garbage is removed.
http://phandroid.com/2012/03/20/droid-charge-fp1-update-brings-verizon-remote-diagnostics-bug-fixes/

Verizon knows at all times what software your running. I used to work as tech support for VZW. Than can also see how many apps u got, how much memory u used, etc. Its an invasion of of privacy. But what can we do?
Sent from my VS980 4G using Tapatalk

MicroMod777 said:
Verizon knows at all times what software your running. I used to work as tech support for VZW. Than can also see how many apps u got, how much memory u used, etc. Its an invasion of of privacy. But what can we do?
Sent from my VS980 4G using Tapatalk
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Click to collapse
Yeah, she said to me over the phone, after saying she was going to run diagnostics... "you've got 40% memory available, etc etc."
I am running a custom rom though. I'm using Xdabbeb's 24A. Could that tool not been removed or hidden?

Just turn off radios when calling. Then say, "I don't know whats wrong... I have 4 bars of 4G"

Need a replacement for my Moto X. Called them up and the guy could tell my phone was rooted but said he would ship out regardless. 5 days later no confirmation of it being shipped and it hadn't arrived so I gave them a call. It said your certified replacement device has been denied because you are rooted.

So I wonder if the steps to get a phone replaced would be to return to unrooted stock, then contact customer service? Or do they keep track of everything we do from the second we turn it on?
Sent from my VS980 4G using XDA Premium 4 mobile app

njstein said:
So I wonder if the steps to get a phone replaced would be to return to unrooted stock, then contact customer service? Or do they keep track of everything we do from the second we turn it on?
Sent from my VS980 4G using XDA Premium 4 mobile app
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Click to collapse
I'm now curious of the same question. I seriously can't believe they can see all that, even with a custom ROM. I mean, since this has been confirmed, couldn't this be a lawsuit of some sort? Am I the only person feeling this way? It's a blatant invasion of privacy.

It really is @UrbanBounca, but they'd probably tell you it's hidden in the agreement we all signed or the classic "don't like it, don't use our service". Only the big boys can get away with these kind of shenanigans.
Sent from my VS980 4G using XDA Premium 4 mobile app

I bought my phone outright for 399 or 499, I forget. I have a month to month contract on the UDP plan. Its my frigging phone. I'll do what I want with it. I understand when I root, I loose the warranty. I understand that if I'm tethering, I could get my wrist slapped.
Why call VZW for anything?
If your worried, don't root. If not, suck it up buttercups!!
I went thru the same thing with my Dodge Truck. I came to the conclusion that I am my own warranty station, plain and simple.
If your gonna do stuff to YOUR possessions, that might void a warranty, its not the manufactures fault, its yours, but YOU have the choice.
Of course VZW can see you phone, then they give all that info to the NSA for tax breaks

After a bit more research, I've found that they can only run diagnostics if (a) you're on ICS or above and (b) you have the MyVerizon app installed.
I don't have the MyVerizon app, and after hearing this, I won't be installing it.

Why would anyone use MyVerizon? It is certainly not NEEDED for anything productive.
Thanks Devs, from my LG G2

It'd definitely the my Verizon app. Even if you block superuser access to it they can still detect it. The customer service reps also make you install it when going through the process. I'm leaving Verizon next month after my last line is free from contract. 3 lines with unlimited data going up on eBay.
Sent from my XT1060 using Tapatalk

Verizon's Remote Diagnostics allows them to remotely control your device to fix things. I used to do this all the time. Usually its somebody that doesn't have a clue how to use android. So, I'd ask for permission, they'd get a pop up to put in a pin number I've give them, and i'd have total control of their phone, even view some fun stuff in their galleries!!! LOL Sometimes it was the only way to fix a problem than have granny go to a local verizon store.
....But before we even get permission to control a person's phone, on Verizon's side of things the Diagnostic tool lists everything about the phone. It doesn't matter what rom you have, it will show up. Anything in Settings they can mostly see.
If you want to avoid problems, best bet it to do a full stock restore, and run your phone for a few minutes before you call so their systems can see your full stock and not rooted.
Some Verizon Tech Reps are very anal, and will give you a hard time for anything, like if they are on a mission to discredit anybody that calls. Others, like I was mostly took your word for your problem. If I could fix it, I would, or I just send a replacement. I could care less if your rooted. I'd send anybody a phone. 80% of the time its a snobby business man, making $500k a year, mad as hell his phone freezes or his battery drains fast, and demands a replacement. I never argued with these kind of people, as they made the big bucks and I only made $40k a year. I even told one guy I didn't get paid enough to argue with him, and I'll send him a replacement no problem. lol

MicroMod777 said:
Verizon's Remote Diagnostics allows them to remotely control your device to fix things. I used to do this all the time. Usually its somebody that doesn't have a clue how to use android. So, I'd ask for permission, they'd get a pop up to put in a pin number I've give them, and i'd have total control of their phone, even view some fun stuff in their galleries!!! LOL Sometimes it was the only way to fix a problem than have granny go to a local verizon store.
....But before we even get permission to control a person's phone, on Verizon's side of things the Diagnostic tool lists everything about the phone. It doesn't matter what rom you have, it will show up. Anything in Settings they can mostly see.
If you want to avoid problems, best bet it to do a full stock restore, and run your phone for a few minutes before you call so their systems can see your full stock and not rooted.
Some Verizon Tech Reps are very anal, and will give you a hard time for anything, like if they are on a mission to discredit anybody that calls. Others, like I was mostly took your word for your problem. If I could fix it, I would, or I just send a replacement. I could care less if your rooted. I'd send anybody a phone. 80% of the time its a snobby business man, making $500k a year, mad as hell his phone freezes or his battery drains fast, and demands a replacement. I never argued with these kind of people, as they made the big bucks and I only made $40k a year. I even told one guy I didn't get paid enough to argue with him, and I'll send him a replacement no problem. lol
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The women I got kept saying to do a "factory reset" because if she put in the order for a CLNR that I would be charged if I was rooted. After I got off the call, I got the impression she was telling me to unroot my phone, restore to stock and then call back to place the order.
I had a custom rom, but it was stock based. I believe I did have the MyVerizon app on there.

I just rooted my 24A G2 and the moment I rebooted, I got a notification popup saying 'You have modified the system software' or something like that. So it is phoning home (no pun intended) and tripping a flag somewhere. I'm sure no one is looking at it unless you call, so before you call, flash back to 100% stock.

UrbanBounca said:
I'm now curious of the same question. I seriously can't believe they can see all that, even with a custom ROM. I mean, since this has been confirmed, couldn't this be a lawsuit of some sort? Am I the only person feeling this way? It's a blatant invasion of privacy.
Click to expand...
Click to collapse
It's not an invasion of privacy. They are protecting themselves from all of the warranty fraud that happens when people who complain about their phones try to return them under warranty.
Sent from my VS980 4G using Tapatalk 2

When it comes to having to get a new phone, Verizon will not give you one if you have altered the phone. However, let's say your headphone jack stopped working and you need to send it in to get it repaired. They HAVE to fix your phone, regardless if it's rooted or not. Why? Because the only way they can't do warranty repairs with your phone being rooted, is because they HAVE to prove that rooting directly caused the issue with the phone. This is per the Magnusson-Moss Act Chapter 50 of United States Code Section 2304, which states:
Waiver of standards
The performance of the duties under subsection (a) of this section shall not be required of the warrantor if he can show that the defect, malfunction, or failure of any warranted consumer product to conform with a written warranty, was caused by damage (not resulting from defect or malfunction) while in the possession of the consumer, or unreasonable use (including failure to provide reasonable and necessary maintenance). (d) Remedy without charge For purposes of this section and of section 2302© of this
title, the term "without charge" means that the warrantor may not assess the consumer for any costs the warrantor or his representatives incur in connection with the required remedy of a warranted consumer product. An obligation under subsection (a)(1)(A) of this section to remedy without charge does not necessarily require the warrantor to compensate the consumer for incidental expenses; however, if any incidental expenses are incurred because the remedy is not made within a reasonable time or
because the warrantor imposed an unreasonable duty upon the consumer as a condition of securing remedy, then the consumer shall be entitled to recover reasonable incidental expenses which are so incurred in any action against the warrantor.
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Click to collapse
So how does that mean my warranty isn't voided? If you go out and buy a brand new G2, you root it and have no issues. No problems. Then a 6 weeks later, you plug in your headphones and all of a sudden, no sound is coming out of your head phones. Or the sound coming out of your speaker is crackling. Or your SIM/SD card door breaks off. Just because you rooted your phone, LG still has to honor the 1 year warranty pertaining to THOSE problems. They will STILL have to fix your headphone jack, THEY STILL have to install a new speaker and STILL have to give you a new SIM/SD card door.
Reference;
http://www.droidrzr.com/index.php/t...-users-may-have-about-rooting-and-warranties/

T mobile won't replace my Note 4 because it's rooted?

I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....

btort1 said:
I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
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Click to collapse
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.

You my friend are definitely a noob. You never ever admit anything. Never. And the proper fix would be for you to call tech support and tell them your phone rings once before voicemail and you wish for them to extend ring time before voicemail. That will fix your issue.
BAD ASS NOTE 4

Your Warranty Is Not Void ...I'm not sure the validity of this but it makes sense per the consumer protections on warranties.

monkeyass408 said:
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
Click to expand...
Click to collapse
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways

btort1 said:
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
Click to expand...
Click to collapse
It is not but OK replace as you will.
BAD ASS NOTE 4

"told them I rooted it" Lmao. Come on man!

Need help to reroot tmobile note 4
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help

Androiduser2015 said:
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
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Click to collapse
You asking in wrong thread. Go read the thread for rooting and walks you thru it.
BAD ASS NOTE 4

I had the same issue when I activated my note 4 with Tmo. Wasn't receiving calls or texts. Called customer service then they ended up creating a tech ticket. Because they couldn't solve it themselves, they told me give them 48hrs. And it'd fixed. After about 13hrs they had it fixed. So give them a call explain your issue DON'T AND NEVER MENTION ROOT. Be persistent don't hang up until you have an answer. And they'll fix it..
Good luck:highfive:

I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032

windstrings said:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
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Click to collapse
Your analogy is fatally flawed. I mean it shouldn't even have to be pointed out, it's that flawed. Flawed isn't even the right term.. Asinine? Eh, it's not even worth brainstorming for the proper term.

@telling them you are rooted lmao
I have never called anyone a noob on here before but you sir, is a noob.
And I say this with the most lovable respect. Lol
NEVER...EVER say you are rooted! Do not mutter the word "r" even if you were only rooted for 1 second!

That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.

JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
Click to expand...
Click to collapse
Yeah they replaced mine =)

JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
Click to expand...
Click to collapse
The only way that happens is if you use the mytmobile app. Which is still your fault. We all know it sends back info to them about root status.
BAD ASS NOTE 4

Sends back more than that... WAY more
Sent from my SM-N910T using XDA Free mobile app

So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically

RiverCity.45 said:
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
Click to expand...
Click to collapse
That is the expected response
Sent from my SM-N910T using XDA Free mobile app

Should I return it?

Greets!
I lept before I looked and bought a G4 to replace my iPhone 6 and after some research, LG has a stick up their arse and is claiming they will never support unlocking the bootloader on the H811:
"Unfortunately, we have no plan to support bootloader unlock in previously launched models including H811 (T-Mobile) and H815 USA version."
http://goo.gl/ZpnLW5
**EDIT** I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. Please consider this before you make a return/exchange decision.
I WAS going to get a Nexus 6 to skip the noise (as a long time Nexus 4 user previously) but.. but.. the G4 seems so much sexier in a way.
I'm not the biggest fan of iOS myself however, I've learned to live with it after working at Applecare for some years.. At least there is a 8.4 jailbreak.
Thankfully, I have a perfect excuse to return the G4 without a restocking fee (their cash register locked up and they couldn't provide a receipt NOR could phone support OR EVEN retail support), I'll simply state that without a receipt - I could not participate in the G4 promotion for free batteries, SD card, etc. (Watch next they won't be able to process a return at all or something, my luck).
Regardless of reason, It'll be a huge regret to hang on to the G4 if I have to put up with T-Mo's Bloatware long term - rootability was the only reason I switched back from the dark side. No one can see the future - but dear XDA fellows, is there any hope for a workaround without LG's grace to unlock the bootloader or should I simply return it and keep using my perfectly working iPhone for now?

rockerrock said:
Greets!
I lept before I looked and bought a G4 to replace my iPhone 6 and after some research, LG has a stick up their arse and is claiming they will never support unlocking the bootloader on the H811:
"Unfortunately, we have no plan to support bootloader unlock in previously launched models including H811 (T-Mobile) and H815 USA version."
http://goo.gl/ZpnLW5
I WAS going to get a Nexus 6 to skip the noise (as a long time Nexus 4 user previously) but.. but.. the G4 seems so much sexier in a way.
I'm not the biggest fan of iOS myself however, I've learned to live with it after working at Applecare for some years.. At least there is a 8.4 jailbreak.
Thankfully, I have a perfect excuse to return the G4 without a restocking fee (their cash register locked up and they couldn't provide a receipt NOR could phone support OR EVEN retail support), I'll simply state that without a receipt - I could not participate in the G4 promotion for free batteries, SD card, etc. (Watch next they won't be able to process a return at all or something, my luck).
Regardless of reason, It'll be a huge regret to hang on to the G4 if I have to put up with T-Mo's Bloatware long term - rootability was the only reason I switched back from the dark side. No one can see the future - but dear XDA fellows, is there any hope for a workaround without LG's grace to unlock the bootloader or should I simply return it and keep using my perfectly working iPhone for now?
Click to expand...
Click to collapse
Just got mine today and will be very disappointed if there is no way to unlock bootloader. I took for granted that it would be able to be done. May return now....

Really considering returning for this issue as well. I jumped from the S6, and may jump back. Still undecided.

Just because LG does not officially support an unlocked bootloader does not mean anything. Of all the devices that have bootloaders that are unlocked on this site, do you know how many of them came right from the device manufacturer?
I mean, you can do what you want as it is your device and your life, but ALL of our devs ALREADY have Root Access (just working on a safe method before it is released to the rest of the G4 community) and I am pretty sure bootloader will follow pretty close behind that, and even if not with just Root Access you can still do SO many great things that at that point the locked bootloader kind of ceases to be a big deal anyway.
......But again, do what you want and all that.

Z3ldaFan88 said:
Just because LG does not officially support an unlocked bootloader does not mean anything. Of all the devices that have bootloaders that are unlocked on this site, do you know how many of them came right from the device manufacturer?
I mean, you can do what you want as it is your device and your life, but ALL of our devs ALREADY have Root Access (just working on a safe method before it is released to the rest of the G4 community) and I am pretty sure bootloader will follow pretty close behind that, and even if not with just Root Access you can still do SO many great things that at that point the locked bootloader kind of ceases to be a big deal anyway.
......But again, do what you want and all that.
Click to expand...
Click to collapse
This.
You have assuaged my concerns........for now

I appreciate the reassurance. I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. EDIT, what the heck - the subreddit went private literally the second after posting the link.
Basically put, the POS crashed after swiping my card and they just can't furnish a receipt. Not the store, not customer service, not retail support and I stood around with $400+ missing from my bank account while they debated if they'd let me leave the store with the phone. Well that and I now miss out on absolutely every promo deal offered.. Of course, they absolutely refuse to waive the restocking fee (but I did get an account credit).
I apologize if anyway my post was perceived as a whiny, spoiled brat - complaining at a lack of root/bootloader. The story went much deeper than that and I didn't take a moment to calm myself before posting (or explain myself fully at that).
All in all, I just gave up and stopped caring and will keep the G4. The iPhone is on eBay - good riddance and I'll spend this time getting used to Android again after working at the Jobs Mob for the last 3 years.

I'm going to get the nexus 6... S6 is to small for me.... This phone will take months to see an unlock bootloader and than months to see aosp.... G3 was different cause it came unlocked

I will say that it always amazes me how people expect unlock and root and AOSP to be out within a few days of a device release. Seriously...these devices are much more difficult to root and unlock than those from a year or two or three ago. Processor tech as well as addition of selinux has made this both more tricky and time consuming to develop. On top of that, they have SOO many more added hardware sensors and gadgets that AOSP takes more time to debug to get a proper build out.
Root/Unlock is in the works...as is AOSP....I know of one AOSP based dev working on the device tree now.
Personally, I think it is always a mistake to buy something if you don't at least love it as it comes out of the box.
*Edit: Regarding OP's issues with the sales process, that just sucks bro. I'd be royally P***ed at that.

rockerrock said:
I appreciate the reassurance. I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. EDIT, what the heck - the subreddit went private literally the second after posting the link.
Basically put, the POS crashed after swiping my card and they just can't furnish a receipt. Not the store, not customer service, not retail support and I stood around with $400+ missing from my bank account while they debated if they'd let me leave the store with the phone. Well that and I now miss out on absolutely every promo deal offered.. Of course, they absolutely refuse to waive the restocking fee (but I did get an account credit).
I apologize if anyway my post was perceived as a whiny, spoiled brat - complaining at a lack of root/bootloader. The story went much deeper than that and I didn't take a moment to calm myself before posting (or explain myself fully at that).
All in all, I just gave up and stopped caring and will keep the G4. The iPhone is on eBay - good riddance and I'll spend this time getting used to Android again after working at the Jobs Mob for the last 3 years.
Click to expand...
Click to collapse
No worries buddy. I completely understand your frustration based on the entirety of your situation and I do not fault you for being upset/aggravated in the least.
I also did not take your post as you being "whiny" or anything of the sort either, Your concerns are essentially the same ones all of us had the first couple of days (or at least a lot of us did, myself included). I just happened to have already put in enough time with the G4 to be able to know that it is still a rock solid device even in its stock form.....and since we are all but guaranteed to have a public Root method at this point, one day it is just going to end up being that much better.
So rest assured you made a great decision by keeping the G4 (especially over an iPhone) and it will not disappoint.
.......If you have any other questions or concerns about our device I am only a couple clicks away and would be more than happy to answer any questions that I can for ya......Now stop reading this and go play with that damn phone, lol.

Th3Bill said:
I will say that it always amazes me how people expect unlock and root and AOSP to be out within a few days of a device release. Seriously...these devices are much more difficult to root and unlock than those from a year or two or three ago. Processor tech as well as addition of selinux has made this both more tricky and time consuming to develop. On top of that, they have SOO many more added hardware sensors and gadgets that AOSP takes more time to debug to get a proper build out.
Root/Unlock is in the works...as is AOSP....I know of one AOSP based dev working on the device tree now.
Personally, I think it is always a mistake to buy something if you don't at least love it as it comes out of the box.
*Edit: Regarding OP's issues with the sales process, that just sucks bro. I'd be royally P***ed at that.
Click to expand...
Click to collapse
Phones by this time should have already developers tweeting about the root of the g4.... Not one of them has announced that they are working on a root or unlock method.....

Upstreammiami said:
Phones by this time should have already developers tweeting about the root of the g4.... Not one of them has announced that they are working on a root or unlock method.....
Click to expand...
Click to collapse
Haven't done much searching, have you? jcase has posted MANY times on xda about it and has released a number of videos on youtube proving he has his phones rooted. autoprime has as well. Then, 2 days ago, thecubed announced they're working on it and are making progress.
Funny how you feel there should be a "timeframe" where thing should/must be done on a phone. Nothing like having some patience.
So, let me ask you this...would you rather they work on it and make a proper, safe release of unlock and root, or hurry it and potentially leave you with a brick?

Th3Bill said:
Haven't done much searching, have you? jcase has posted MANY times on xda about it and has released a number of videos on youtube proving he has his phones rooted. autoprime has as well. Then, 2 days ago, thecubed announced they're working on it and are making progress.
Funny how you feel there should be a "timeframe" where thing should/must be done on a phone. Nothing like having some patience.
So, let me ask you this...would you rather they work on it and make a proper, safe release of unlock and root, or hurry it and potentially leave you with a brick?
Click to expand...
Click to collapse
Nothing like wanting someone to do you a favor and trying to tell them they are not doing it fast enough, eh.
.....I understand people be excited (as I am sure this guy is/was) but NEVER should you put the safety of your device (or EVERYONE on XDA for that matter) as a second class priority just because you want your Root Access now.
Also unless you are posted up in the Root Bounty thread (and actually pay out) then you really have no right to complain about anything as you are just basically trying to ride someone else's coat-tails and benefit from other people putting their devices and hard earned money up to show their respect and appreciation to our devs.

Also unless you are posted up in the Root Bounty thread (and actually pay out) then you really have no right to complain about anything as you are just basically trying to ride someone else's coat-tails and benefit from other people putting their devices and hard earned money up to show their respect and appreciation to our devs.
Click to expand...
Click to collapse
Count me in for $20 via PayPal. I'll post on the bounty thread soon as I have the money available
Now that I have actually used the G4 for awhile, I'm satisfied with it. The most apparent annoyance so far is some noticeable lag when carrying out tasks/app switching. I'm happy my generic OBD scanner pairs just fine (dtto on iOS) and I'm back to using aCar and other apps I've been missing.

rockerrock said:
I appreciate the reassurance. I authored the post after a string of very unsatisfactory events with T-Mobile regarding the purchase. See my reddit post here. EDIT, what the heck - the subreddit went private literally the second after posting the link.
Basically put, the POS crashed after swiping my card and they just can't furnish a receipt. Not the store, not customer service, not retail support and I stood around with $400+ missing from my bank account while they debated if they'd let me leave the store with the phone. Well that and I now miss out on absolutely every promo deal offered.. Of course, they absolutely refuse to waive the restocking fee (but I did get an account credit).
I apologize if anyway my post was perceived as a whiny, spoiled brat - complaining at a lack of root/bootloader. The story went much deeper than that and I didn't take a moment to calm myself before posting (or explain myself fully at that).
All in all, I just gave up and stopped caring and will keep the G4. The iPhone is on eBay - good riddance and I'll spend this time getting used to Android again after working at the Jobs Mob for the last 3 years.
Click to expand...
Click to collapse
I wonder if you called your card company and disputed the charge, if a receipt would magically appear?

Patience young turd burglar. G3 seemed to be hopeless until the TWRP exploit was found. Next time do some research before purchasing if you want instant gratification (oooohhhh myy). Otherwise be patient for the other developers to releases a safe method

Its kinda weird hearing about all these situations where the store computer locked up and cant give receipts. Funny cus when i went to get my nexus 6 for 0 down, the rep said "oh darn, i closed the transaction window and i cant print a receipt now, sorry" hmmm. I smell a whole sea of fish here....

FunkyHuawei's rebranding method is a total con!

After 3 days spent trying to rebrand/dual sim change my phone, I've come to the conclusion that it is just a total con. Here's my experience of it.
Firstly, this will not work with android/emui 9 handsets. Not only doe FH not make you aware of this, they go as far as to suggest it will. From their instructions:
1. Install HiSuite version 9.0.2.301 -- It must be this version.
Link here:
https://drive.google.com/open?id=1f6mzk6Ya9Jm6lRt3U8atJaJLVGgKisW6
2. Run FHHiSuiteInstaller.exe as administrator (right-click and choose Run As Administrator)
NOTE: The tool will not work unless you are logged in with credits or a pass!
If it fails make sure you're logged in with credits or an active pass, and you are not using a VPN or a proxy.
3. Select the update you want to install on FunkyHuawei's site.
Instructions for 'Incompatible Phones' - EMUI 8 and below phones which have been upgraded to EMUI 9:
1. Follow steps 1 - 3 above
2. Uninstall HiSuite 9.0.2.301
3. Install HiSuite version 5.0.2.301 from here:
https://drive.google.com/file/d/1OPeu3s-Np_7uZndVEBkzBZTYC1Bayl14/view
4. Connect your phone to HiSuite normally (not in Fastboot mode)
5. Use the 'Update' function to install firmware via FunkyHuawei.
After spending a day and a half pulling my hair out trying to get my phone working and then downgraded to android/emui 8, I was finally in a position to attempt this again. I chose fw CLT-L29 8.1.0.159(C432), the match to my CLT-L09 8.1.0.159(C782) fw. I used the above instructions, everything looked like it was going okay, rebooted and it was still a CLT-L09 (C782) fw, just a different version. And to add insult to injury, the bootloader is now locked again with no way to unlock. And of course, FH doesn't want to know when things don't work as theyre meant to.
This is a total waste of time and money.

Are you sure you didn't miss a step?

aka.petteri said:
Are you sure you didn't miss a step?
Click to expand...
Click to collapse
Absolutely not. I was at it for 3 days. I could've reverse engineered it quicker ffs.

Finally somebody understands how scummy FH is.

This has become a known issue now. I even tried to get a refund off PayPal for the agg they caused and because they didn't offer any actual support or help. Had to find it out myself. They still haven't updated the website despite me telling them the problem. Works eventually but not before days of research and aggravation
Sent from my CLT-L09 using Tapatalk

I got a refund from PayPal, FH didn't ever bother to answer PayPal's investigation because they knew they f****d up.
As for the OP, I am really sorry for you, now that you can't unlock your bootloader again, you need to replace your phone's motherboard (I suppose).

Your bootloader relocked because you didn't read properly. That is advised on the site I'm afraid. Switching to l29 dual sim will change imei. That's why I just did strsight swap to l09 C432 you'll probably find the error was yours here in selecting the correct region code and model
Sent from my CLT-L09 using Tapatalk

Funky are crooks.
The fact that they offer a paid for, premium service means that is an agreement between yourself and them and there are certain things they have to adhere to, like forewarning about major irreversible changes to your device.
Because they alter the device and make it into a state that can no longer be unlocked (bootloader) this means their service is flawed, not only that but the multitude of people who paid for it is insane.
They didn't even warn people about it. Maybe they do now but that wasn't always the case.
In all fairness, get a refund. They can't argue, PayPal will back you 100%
What they've done is fundamentally unlawful.
I'm really surprised that they haven't been taken to a small claims court.
Don't pay them a penny.

dladz said:
Funky are crooks.
The fact that they offer a paid for, premium service means that is an agreement between yourself and them and there are certain things they have to adhere to, like forewarning about major irreversible changes to your device.
Because they alter the device and make it into a state that can no longer be unlocked (bootloader) this means their service is flawed, not only that but the multitude of people who paid for it is insane.
They didn't even warn people about it. Maybe they do now but that wasn't always the case.
In all fairness, get a refund. They can't argue, PayPal will back you 100%
What they've done is fundamentally unlawful.
I'm really surprised that they haven't been taken to a small claims court.
Don't pay them a penny.
Click to expand...
Click to collapse
I did mine a few months ago now and there were warnings about changing to dual sim causing future problems hence I avoided that. No doubt they need to put up more info re limitations of their tools though and advice on how to proceed though
Sent from my CLT-L09 using Tapatalk

blufreak said:
I did mine a few months ago now and there were warnings about changing to dual sim causing future problems hence I avoided that. No doubt they need to put up more info re limitations of their tools though and advice on how to proceed though
Click to expand...
Click to collapse
Wasn't always there and believe me it should be extremely obvious. In fact they should be warning everybody.
I would be very annoyed if I'd paid for that and got shafted.

Oh I was pissed and gave them a mouthful when they stopped replying soon as I actually paid and needed help. Thankfully I'm stubborn and ocd and managed to read and research enough to get round it safely and I'm now C432 would never recommend them tho. Not sure if any the others out there are any better
Sent from my CLT-L09 using Tapatalk

blufreak said:
Oh I was pissed and gave them a mouthful when they stopped replying soon as I actually paid and needed help. Thankfully I'm stubborn and ocd and managed to read and research enough to get round it safely and I'm now C432 would never recommend them tho. Not sure if any the others out there are any better
Click to expand...
Click to collapse
I did the guide i rewrote on here. Worked perfectly..
Dual SIM no but I didn't need it..
There's another user who followed the same process but it went completely wrong. And he actually did get dual IMEI's
No idea how it's possible and I obviously haven't seen it but he had no reason to lie. Think I've still got his messages somewhere.
To confirm, he did not use the funky method.

I saw someone else followed a guide and it went south badly but from recollection I think the one I refer to actually selected for l29 but the process didn't complete, only enough to screw the imei. Just doing region code wouldn't touch imei. Unfortunately user error can occur and zero support doesn't help at all.
Sent from my CLT-L09 using Tapatalk

blufreak said:
Your bootloader relocked because you didn't read properly. That is advised on the site I'm afraid. Switching to l29 dual sim will change imei. That's why I just did strsight swap to l09 C432 you'll probably find the error was yours here in selecting the correct region code and model
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
There's always one.

Many thanks dladz and aka.petteri. I've lodged a claim with paypal now. It should be interesting to see if FH defends themselves.

Read my previous replies, I had issues with them and put a PayPal request in as well, but I read enough elsewhere prior to doing it to know imei wouldn't be affected unless tried change to dual aim. I'm just saying what they're also likely to say, as it's about the only warning it gives on the site
Sent from my CLT-L09 using Tapatalk

Stop using FunkyHuawei. Problem solved

aka.petteri said:
I got a refund from PayPal, FH didn't ever bother to answer PayPal's investigation because they knew they f****d up.
As for the OP, I am really sorry for you, now that you can't unlock your bootloader again, you need to replace your phone's motherboard (I suppose).
Click to expand...
Click to collapse
dladz said:
Funky are crooks.
The fact that they offer a paid for, premium service means that is an agreement between yourself and them and there are certain things they have to adhere to, like forewarning about major irreversible changes to your device.
Because they alter the device and make it into a state that can no longer be unlocked (bootloader) this means their service is flawed, not only that but the multitude of people who paid for it is insane.
They didn't even warn people about it. Maybe they do now but that wasn't always the case.
In all fairness, get a refund. They can't argue, PayPal will back you 100%
What they've done is fundamentally unlawful.
I'm really surprised that they haven't been taken to a small claims court.
Don't pay them a penny.
Click to expand...
Click to collapse
blufreak said:
Read my previous replies, I had issues with them and put a PayPal request in as well, but I read enough elsewhere prior to doing it to know imei wouldn't be affected unless tried change to dual aim. I'm just saying what they're also likely to say, as it's about the only warning it gives on the site
Sent from my CLT-L09 using Tapatalk
Click to expand...
Click to collapse
My imei didn't change. My phone still works as it did before attempting the changes. Its just that the changes didn't apply and to add insult to injury, my bootloader is locked again without any chance of ever being unlocked.
Intrestingly, FH is now saying they cannot supply bootloader unlock codes, and has no idea when, if ever, they will be able to offer this service in the future. This certainly seems like they were getting the unlock codes directly from Huawei and now that Huawei no longer supplys the codes, neither do they.

Any good dual-sim conversion tutorial here to follow? I don't want to use FunkyHuawei anymore.
I am curious how much the unlock codes will cost. Last time a single code was 129$ haha

mickrick said:
My imei didn't change. My phone still works as it did before attempting the changes. Its just that the changes didn't apply and to add insult to injury, my bootloader is locked again without any chance of ever being unlocked.
Intrestingly, FH is now saying they cannot supply bootloader unlock codes, and has no idea when, if ever, they will be able to offer this service in the future. This certainly seems like they were getting the unlock codes directly from Huawei and now that Huawei no longer supplys the codes, neither do they.
Click to expand...
Click to collapse
So they basically sold your a service which rendered your device into s state that cannot be altered and they can't help any further because they're weakly binded to Huawei?
Did you get a refund? Sorry man I'd be taking them to small claims court for a new phone.
That's terrible.
Paid for "service" so much changes when it's an actual seller / buyer transaction. They haven't sold what they advertised. And it's borked your phone. Lol.
Have a word.