I updated to Android Pie via OTA a few weeks ago and since then my phone in not able to install apps in any way, tried Play Store, Galaxy Store and ADB and nothing works, they always get stuck at the installation part.
What's interesting though is that if I go into secure folder and try to install from there, it actually works so I have no idea what is happening.
I cannot factory reset as I'm on a trip and I need the settings on my phone to be working fine.
Any ideas?
Build N950FXXU5DSB2
Try wiping the Cache Partition in Recovery Mode. That should fix your OS issue.
iceepyon said:
Try wiping the Cache Partition in Recovery Mode. That should fix your OS issue.
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Already did, does not work at all..
I was thinking about installing the indian update for the March security patch maybe that would help. I'm in a COO CSC is there a problem with that?
ABigMoustache said:
Already did, does not work at all..
I was thinking about installing the indian update for the March security patch maybe that would help. I'm in a COO CSC is there a problem with that?
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In that case back up all the data stored on your device and perform a hard factory reset.
iceepyon said:
In that case back up all the data stored on your device and perform a hard factory reset.
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As I said I cannot do that.. Isn't there a way to troubleshoot this without factory resetting?
ABigMoustache said:
As I said I cannot do that.. Isn't there a way to troubleshoot this without factory resetting?
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1; Try clearing play store cache in
Phone Setting/app/ (3dots show system apps)/Google play store.
2: or clear data and cache on play store.
3: or remove your Google account and clear data and cache on play store and re-log into your Google account.
4: or Do a factory reset!
Related
Hey guys,
The other day I flashed an experimental CM10.1 nightly along with the most recent stable gapps for 10.1. Everything seems to be working OK, but the Play Store doesn't load at all. I've tried various things, including different WiFi networks, but nothing works. I can load web pages in both Chrome and the stock browser, so I think it's a gapps problem.
Any ideas? Does anyone know which gapps I should flash?
Sent from my SAMSUNG-SGH-I747
What exactly happens? Does Google Play open at all?
You can try flashing: http://goo.im/gapps/gapps-jb-20130301-signed.zip. Make sure to wipe cache and dalvik cache beforehand in recovery.
If that doesn't work, try heading to Settings>Apps>Google Play Services>Uninstall Updates, and Settings>Apps>Google Play Store>Uninstall Updates.
Good luck.
BuffMcBigHuge said:
What exactly happens? Does Google Play open at all?
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Yes, it opens, but immediately says "No Connection."
BuffMcBigHuge said:
You can try flashing: http://goo.im/gapps/gapps-jb-20130301-signed.zip. Make sure to wipe cache and dalvik cache beforehand in recovery.
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That's the zip I used originally. I didn't wipe the caches the first time, so I guess I'll try reflashing it.
BuffMcBigHuge said:
If that doesn't work, try heading to Settings>Apps>Google Play Services>Uninstall Updates, and Settings>Apps>Google Play Store>Uninstall Updates.
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I'll do that and post back with the results. Thanks for the help.
Sent from my SAMSUNG-SGH-I747
I was able to alleviate the no connection bug by flashing the gapps package posted above after clearing cache and dalvik cache.
Sent from my HTC One using Tapatalk 4 Beta
I just cleared the caches and reflashed and it works perfectly.
Thanks again!
Sent from my SAMSUNG-SGH-I747
im getting problems connecting to servers on updates. clean wipe and rollbacks did nothing. working off the newest nightly released through goo. thinking i might have to do full wipe in order to restore, and not sure if that will even fix the problem. any tips?
braggolach said:
im getting problems connecting to servers on updates. clean wipe and rollbacks did nothing. working off the newest nightly released through goo. thinking i might have to do full wipe in order to restore, and not sure if that will even fix the problem. any tips?
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first of all check your hosts file
At first I wasn't able to open the Play store at all. Reflashed with Gapps, cleared caches. Now I can open the store, but any time I try to update apps I get the error:
"Update for __________ could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])"
Any ideas?
EDIT: removing my gmail account and then setting it up again along with clearing the data for google play and services seems to have done the trick.
Hi there, I messed up a bit
Im on CM11 M11 Snapshot, Unlocked bootloader on my SP and I caused a problem with Google Play Services, I tried to integrate the updated APK into the system partition using Titanium Backup, it froze and couldn't finish the operation and now I cant seem to get onto the Play Store to update services. Ive tried clearing data/cache for Play Store, Services, and account manager, Ive tried removing my Google account and re-adding it (Didn't work at first, but now I'm signed in) and Ive tried removing those 3 apps and then re flashing the Gapps package but there is always an error with Google Play Services and it requires an update from Play Store but it cant connect to it because of the problem Ive created with Services.
Does anyone have any suggestions on how to fix this? I don't want to wipe my Data partition / do a factory reset as Ive spent the past week setting up the phone and getting all the apps back that I needed.
I have been in the same way, messed my gapps so bad that one day. The fix is easy. All you need to do is wipe the system, and then flash the gapps again. No need to wipe data.
TechnoSparks said:
I have been in the same way, messed my gapps so bad that one day. The fix is easy. All you need to do is wipe the system, and then flash the gapps again. No need to wipe data.
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Thanks for this, I didnt think to wipe system, seems so obvious now
donk165 said:
Thanks for this, I didnt think to wipe system, seems so obvious now
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Great it worked out for you!
TechnoSparks said:
I have been in the same way, messed my gapps so bad that one day. The fix is easy. All you need to do is wipe the system, and then flash the gapps again. No need to wipe data.
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Click to collapse
Wait? What? Won't kill boot/bootloader/rom doing that?
However I've the same problem: play services (all google apps, drive, maps, youtube) stopped to work. They start but can't connect to google account.
So I tried clearing its data and cache, but nothing. I removed the account and now I can't create it anymore: it says there's a problem communicating with google servers.
Install apps from playstore site, gives a 906 error.
Raffhell said:
Wait? What? Won't kill boot/bootloader/rom doing that?
However I've the same problem: play services (all google apps, drive, maps, youtube) stopped to work. They start but can't connect to google account.
So I tried clearing its data and cache, but nothing. I removed the account and now I can't create it anymore: it says there's a problem communicating with google servers.
Install apps from playstore site, gives a 906 error.
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Click to collapse
No, it wont kill the ROM. But beware, you will need to reflash the ROM zip and gapps.
I didn't mention it in the quoted post, but that guy understood me lel
Well, I was pretty sure. XD
I'll backup, install rom, gapps, reboot, rom update, reboot
I'm really start to hate the play services ahahah
I previously rooted successfully based on the thread by TEKHD.
I had to factory reset afterwards and, since I have done that, the playstore fails to really work and download apps. It may download 1 and then stop and they are all just sitting in the queue....I have tried clearing cache/data on the playstore app and even removing my google account and then adding again. Anyone know what may be going on?
Also - does rooting disable system updates? I went to check if there were any updates and it said since I had a modified system it was a nogo - which I assume is fine.
Thanks!
re: play store issue
msherman123 said:
I previously rooted successfully based on the thread by TEKHD.
I had to factory reset afterwards and, since I have done that, the playstore fails to really work and download apps. It may download 1 and then stop and they are all just sitting in the queue....I have tried clearing cache/data on the playstore app and even removing my google account and then adding again. Anyone know what may be going on?
Also - does rooting disable system updates? I went to check if there were any updates and it said since I had a modified system it was a nogo - which I assume is fine.
Thanks!
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Click to collapse
I think all you need to do is to go into twrp recovery and to a factory reset.
After doing that the play store and everything else should work just find.
After the phone reboots and goes to the home screen reboot it one more
time and then see if the play store works properly for you.
Misterjunky said:
I think all you need to do is to go into twrp recovery and to a factory reset.
After doing that the play store and everything else should work just find.
After the phone reboots and goes to the home screen reboot it one more
time and then see if the play store works properly for you.
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Click to collapse
This is different than a factory reset from standard means in the phone itself?
msherman123 said:
This is different than a factory reset from standard means in the phone itself?
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Click to collapse
yes, in the phone itself, be sure to copy any private stuff from internal
sdcard to external sdcard or to your computer.
The internal factory reset will format your internal sdcard but it will
not touch the external sdcard.
Good luck!
Started getting a message "Unfortunately Google Play Services Has Stopped" on two Touchpads I run, rendering them virtually useless. Google Play Services ver 8.3.00 installed with Android 4.4.4. Cleared Cache, uninstalled/reinstalled Google Play Services with same results. Looking for ideas!
s35jer said:
Started getting a message "Unfortunately Google Play Services Has Stopped" on two Touchpads I run, rendering them virtually useless. Google Play Services ver 8.3.00 installed with Android 4.4.4. Cleared Cache, uninstalled/reinstalled Google Play Services with same results. Looking for ideas!
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Settings > Apps > Scroll Right to All Apps > click on 3 dots on top right > Select Reset Preferences
I am having the same issue but with the evervolv android 9 enviornment. Everytime i open an app it spams google play services have stopped working every 5 seconds and everything I've tried hasnt helped, it worked fine with android 4.4 so if anybody could help that would be appreciated, cheers!
Komrade8678 said:
I am having the same issue but with the evervolv android 9 enviornment. Everytime i open an app it spams google play services have stopped working every 5 seconds and everything I've tried hasnt helped, it worked fine with android 4.4 so if anybody could help that would be appreciated, cheers!
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I also cannot factory reset. The system wont allow me to for some reason
Komrade8678 said:
I also cannot factory reset. The system wont allow me to for some reason
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Click to collapse
Have factory reset using twrp. Will keep updated
Komrade8678 said:
I am having the same issue but with the evervolv android 9 enviornment. Everytime i open an app it spams google play services have stopped working every 5 seconds and everything I've tried hasnt helped, it worked fine with android 4.4 so if anybody could help that would be appreciated, cheers!
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Click to collapse
Raising the dead? Welcome to XDA.
Try rolling it back to the factory version.
Clear system cache.
When did it start doing this ie what changed to cause it? An update, a download?
Komrade8678 said:
Have factory reset using twrp. Will keep updated
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Click to collapse
See what apps are set as system administrators.
It could be a rootkit or virus causing it.
blackhawk said:
Raising the dead? Welcome to XDA.
Try rolling it back to the factory version.
Clear system cache.
When did it start doing this ie what changed to cause it? An update, a download?
Click to expand...
Click to collapse
Have already fixed it, factory reset through twrp.
Komrade8678 said:
Have already fixed it, factory reset through twrp.
Click to expand...
Click to collapse
Shotgun get it done
Hello.
Got a problem with the p20 pro, any app that i try to download to use as a traning app will not display any map, Just a Black screen or window, some times with the text "Google service are updating". There is no update going on and every app is updated. Any one have the same problem or a solution to this?
Aunen said:
Hello.
Got a problem with the p20 pro, any app that i try to download to use as a traning app will not display any map, Just a Black screen or window, some times with the text "Google service are updating". There is no update going on and every app is updated. Any one have the same problem or a solution to this?
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Click to collapse
Try this - go to Settings / Apps, turn on "Show system processes", then under Google Play Services / Storage / Manage Space cleared all data. Now everything should work
JadranB said:
Try this - go to Settings / Apps, turn on "Show system processes", then under Google Play Services / Storage / Manage Space cleared all data. Now everything should work
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Click to collapse
Thanx!! I only deleted the other one, stupid of me not to try harder.
JadranB said:
Try this - go to Settings / Apps, turn on "Show system processes", then under Google Play Services / Storage / Manage Space cleared all data. Now everything should work
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Aunen said:
Thanx!! I only deleted the other one, stupid of me not to try harder.
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I had the same issue and did figure out that play services needed clearing etc. however, after restarting the device the problem re-occurred. Ended up getting my device replaced - just checked and the new one has the same issue! I'm seriously thinking about getting rid now.
spireitexi said:
I had the same issue and did figure out that play services needed clearing etc. however, after restarting the device the problem re-occurred. Ended up getting my device replaced - just checked and the new one has the same issue! I'm seriously thinking about getting rid now.
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Strange, I've never ever had any issues after I did this cleaning, even after multiple restarts. Maybe you could try cleaning cache partitions from Recovery (shut the phone, then Power On + Volumw Up, there exist option for cache cleaning)
JadranB said:
Strange, I've never ever had any issues after I did this cleaning, even after multiple restarts. Maybe you could try cleaning cache partitions from Recovery (shut the phone, then Power On + Volumw Up, there exist option for cache cleaning)
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I had a thought.....I was on the beta programme for play services so I thought I would opt out of that and revert to standard. Unfortunately, that didn't work either. Sorry to bother you but could I ask what version of play services you have installed and also what firmware version you are on, please?
spireitexi said:
I had a thought.....I was on the beta programme for play services so I thought I would opt out of that and revert to standard. Unfortunately, that didn't work either. Sorry to bother you but could I ask what version of play services you have installed and also what firmware version you are on, please?
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Click to collapse
Google Play Service is regular 12.6.73 version, and firmware is B120 for L-29 C432 (European)
JadranB said:
Google Play Service is regular 12.6.73 version, and firmware is B120 for L-29 C432 (European)
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Thanks. My play services is the same version but my firmware is 103 for L-09 C782.
spireitexi said:
Thanks. My play services is the same version but my firmware is 103 for L-09 C782.
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Well then it could be really problem with firmware. But i still suggests that you try to clear Cache partition from Recovery
JadranB said:
Well then it could be really problem with firmware. But i still suggests that you try to clear Cache partition from Recovery
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Yeah, could be a firmware problem but there's no update for my firmware either OTA or on firmware finder (there is an unapproved one, however). I have tried clearing the cache partition in recovery before but it's worth another go I guess.
---------- Post added at 12:42 PM ---------- Previous post was at 12:35 PM ----------
Well, that didn't work! Guess I'll either have to wait for a firmware update, pay to use funkyhuawei, or send the damn thing back again.
No real solutions for now https://productforums.google.com/forum/#!topic/play/xfLz_9emKs0
antoniovj1 said:
No real solutions for now https://productforums.google.com/forum/#!topic/play/xfLz_9emKs0
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Cheers for this. Glad it's not just me.
If someone wants to follow the bug status: https://issuetracker.google.com/issues/79405933
This is google problem. It started on 12.6.73 version of play services.
otonieru said:
This is google problem. It started on 12.6.73 version of play services.
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Updated to .120a firmware Play Services 12.6.73 on a CLT-L29(C636) and all is good (also rooted with Magisk and TWRP install with safteynet passed)
Used firmware finder to get 120a (was not approved but downloaded it), renamed the files to match HuRupdate tool needs, moved a copy of twrp renamed as recovery.zip into the same folder, out to TWRP and flashed HrUpdater.zip.
Sat for a while on radio update, then ran througth the rest.
On reboot, cleared out Play Services cache and storage, and it works, rebooted several times and its still working
Note: The firmware is not officially approved yet on my device (IMEI check 'computer say no'), !!so at your own risk!! Read in other threads that people have done the same and its working now for them.