S10 (exynos) wifi problem ? - Samsung Galaxy S10 Questions & Answers

My phone stop auto reconnect to wifi after some hours
i move alot in my building with some wifi hotspot and after a while i realize that my S10+ using 4G network instead of wifi then i need to reconnect manually.
If I restart it work normal then after some hours it happen again
Anyone have same problem ?

hoangtu2410 said:
My phone stop auto reconnect to wifi after some hours
i move alot in my building with some wifi hotspot and after a while i realize that my S10+ using 4G network instead of wifi then i need to reconnect manually.
If I restart it work normal then after some hours it happen again
Anyone have same problem ?
Click to expand...
Click to collapse
same here on my s10e and also cell signal is awfull aswell... seems to be all connectivity on the phones maybe an update will come before 2020 lol

During the Pie beta on the S9 we voiced several complaints to Samsung, one being the weak cell signal and another a wifi problem. On my S9 and now the S10 if I move out of my 5Ghz range wifi will drop to 2.4GHz. When I'm back in range of 5Ghz the phone stays locked to 2.4GHz until I cycle wifi on and off. I have a wifi mesh system and I'm almost always in range of 5Ghz unless I'm in the yard.

Yep, every now and then the phone drops the wifi connection and resets itself
Sent from my SM-G975F using Tapatalk

I am having the same problem, S10+ Exynos Dual Sim. My place have 3 WiFi transmitters over a wide space. They all have different names etc. I notice that the S10+ does not reconnect 90% of the time when I move between these locations. Sometimes they work after a reboot but only for the first 5-10 minutes, afterward I have to connect manually every time I move. That's a major inconvenience as my S9+ that I use alongside it works like a champ.

Related

Issue with WiFi calling?

On my notifications, it says that WiFi calling is turned on, but the cellular bars are still on. On the last Samsung phone i owned, the cellular bars were kind of disabled and it only showed the WiFi bars.
Is this how it loooks for you guys?
Same here, the bars never go grey........I thought this might result from the wonders of smartswitch allowing you to pick your call where wifi falls away however even disabling it doesnt change the colour!! Do you think that this means the cellular radio is actually still active or is just a little bit of superficial window-dressing that T-mobile will change with an update?!
As long as you see the handset/with the wifi symbol above, means you are using wifi calling. That goes away when it switches to cell tower calling. If you prefer wifi calling, then make your setting as the image below.
If u put like picture you will have wifi calling fully and not be using network if you put on the middle it will show like urs wifi calling amd also using network meaning it will show the bars
I have no doubt i am using WiFi calling.
BUT, i think the question still stands, why is the mobile network still on? And is there a way to turn it off?
On my S5 it would turn off. As a result, i assume battery life increased.
mrja22 said:
I have no doubt i am using WiFi calling.
BUT, i think the question still stands, why is the mobile network still on? And is there a way to turn it off?
On my S5 it would turn off. As a result, i assume battery life increased.
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Click to collapse
Exactly what I was thinking.
Works for me
NOTE 4
jack black!:good:
BACARDILIMON said:
Works for me
NOTE 4
Click to expand...
Click to collapse
Me too
I have a weird issue with wifi calling..
If I have it turned on, and I leave the house, I have no access to my data network as I travel around my area; I think the issue is that its always looking for wifi networks, and there are so many of them around me, including xfinity hot spots that are transmitting from people's homes, that I can't make phone calls easily.
Turning off wifi calling gets things back to normal, but I would like to leave "wifi calling preferred" on all the time, but it doesnt seem to be working properly..
This is in Chicagoland, where we have VOLTE, and all the "newest" Tmobile stuff active.
Anyone else notice this?
The bars are on because the Note 4 is a dual-mode device and can stay connected to both IWLAN (WiFi Calling) and cellular networks simultaneously so you can do seamless handoff from one to the other (VoLTE only). This is in contrast to previous Samsung phones that could only do one or the other. This is perfectly normal behavior.
siraltus said:
The bars are on because the Note 4 is a dual-mode device and can stay connected to both IWLAN (WiFi Calling) and cellular networks simultaneously so you can do seamless handoff from one to the other (VoLTE only). This is in contrast to previous Samsung phones that could only do one or the other. This is perfectly normal behavior.
Click to expand...
Click to collapse
Yeah, the only other phone that does it on T-Mobile is the iPhone 6. I actually love this feature cause often time I'll be on a WiFi call and forget and then drive out from my home and the call would just drop.

WiFi dropping randomly

None of my devices has ever had dropping problems with the WiFi (iPhone, iPad, S6 Edge+, notebook and a wifi extender). But since I bought the S2, it is randomly dropping connection, with no pattern.
Which model did you buy?
SM-T719
It's the latest 8" with qualcomm
Yes I'm having the same issue in the T713 model but not in the T813 model, both are th Qualcomm model
Im having the same issue with mine. I called samsung support and they were no help.
Same issue with sm-t713
Sent from my SM-T713 using Tapatalk
Same issue with SM-T813, found a temporary fix.
Just replaced my SM-T810 with a SM-T813, and ran in same wifi drop issue. My girlfriend and her SM-T813 ran in the same issue too. It happen randomly from 3-4 times per hour to one time in 2 hours. I foud it only occurs on 2.4ghz network connected in N. It happen to me on 3 differents routers, DIR-868L REV B 2.04, DIR-868L Advanded Tomato, DIR-628, and Asus RT-AC68U stock with latest firmware. If i configure the 2.4ghz band to G only, no issue, also, the 5ghz band got no issues at all. Hope this help your issues while waiting for a fix from Samsung.
Thanks for the tip. I can confirm that 5ghz wifi works perfectly. Hopefully samsung will fix soon.
ndompierre said:
Just replaced my SM-T810 with a SM-T813, and ran in same wifi drop issue. My girlfriend and her SM-T813 ran in the same issue too. It happen randomly from 3-4 times per hour to one time in 2 hours. I foud it only occurs on 2.4ghz network connected in N. It happen to me on 3 differents routers, DIR-868L REV B 2.04, DIR-868L Advanded Tomato, DIR-628, and Asus RT-AC68U stock with latest firmware. If i configure the 2.4ghz band to G only, no issue, also, the 5ghz band got no issues at all. Hope this help your issues while waiting for a fix from Samsung.
Click to expand...
Click to collapse
Valid information, ndompierre!!
I´m situated in Germany and bought a S2 8.0 (SM-T710, Android 5.0.2) last week.
One of my use cases is watching movies which are stored on my NAS. With my "old" Nexus 7 (2013) everything worked like a charm.
But with the S2 I ran into the issue that the movies stucked once in a while.
At first I thought it had something to do with the apps I am using, BSPlayer and MX Player Pro (which work fine with the Nexus).
I even downloaded VLC Player but the same behaviour occured.
Then I downloaded the movie locally to my Tab and deactivated WiFi. Bingo..played without any hiccup. Proof enough that everything is fine with the apps.
So I googled a bit and came across this WiFi issue others also have. After I followed your proposal and changed the 2.4GHz band in my router from option "802.11n+b+g" to "802.11b+g" everything works fine again. No dropout during the whole streamed movie.
So I hope, too, that Samsung will come up with a WiFi fix soon.
Interesting. I've noticed that since updating to MM, my T810 seems to frequently switch to my other wifi networks on me. My preferred SSID is 2.4GHz N mode. I never catch it happening when I'm using the tablet, but after going to sleep and waking it up it literally seems always to be on the "wrong" network if I've previously switched it to the "right" one (not sure if it hops off the other 2.4GHz ones as well). I'll stick wiht 5GHz for the time being!
Saw Spotify dropping out a few times this weekend while connected to a wifi Hotspot. Haven't had a chance to test it at home yet. T817W model running Marshmallow.
Sent from my SM-N930W8 using Tapatalk
I bought the T719 LTE 8.0 inch Version last week and also hab wifi connection problems, but only when in airplane mode. My Router is am fritzbox 7490 at 5ghz. Currently without any reason the wifi connection is stable. When in LTE mode the wifi was always stable.
I have the same problem too. (T719 LTE model) I was wondering would the radio mode consume battery faster instead of airplane mode?
P.S. I still have problem but i am on airplane mode. Have not tried yet radio mode
disconnecting wifi
I have the t819 bought it last week constantly dropping wifi had the s3 tablet before never happened also have ipad and does not happen. Sent samsung an email but still waiting for reply
My T813 does this, but only on battery when optimization is on. When it's on the charger, or I turn power optimization off, it stays connected pretty solidly. I suspect a fault in the power management.
It is kind of annoying, as I have some clients that have to be restarted every time the network drops.
jshamlet said:
My T813 does this, but only on battery when optimization is on. When it's on the charger, or I turn power optimization off, it stays connected pretty solidly. I suspect a fault in the power management.
It is kind of annoying, as I have some clients that have to be restarted every time the network drops.
Click to expand...
Click to collapse
How do you turn optimization off? Battery optimization can be turned off on my tablet, but it has to be done app by app (one at a time)

WIFI slow / disconnecting

Hi
I received my 3T yesterday. I am having issues with WIFI
WiFi network drops frequently and the mobile data is used for some time and then WIFI is connected again. See attached .. This happens even when moving between rooms of my house
I think this happens when the mobile wifi changes from 5GHZ to 2.4GHZ when I move away from router
I have updated to OxygenOS 3.5.4 as soon as I received the mobile
The signal strength of the 3T is also very low
I have a 2 year old moto X 2014 and the moto beats the 3T at every place in my house
The signal strength and the wifi speed both are better in moto X
I have checked at various places
I have wiped the cache. Tried changing 2.5GHz to 5GHz
Changed Channels.. Tried all the things that I could find on the internet
But still problems
So is this a hardware problem and should I ask for a replacement? Or is this some Software bug which can be resolved
My router is ASUS RTN66U and a lot of other devices work seamlessly on that router and hence pls dont suggest to change the router
Awaiting replies
Regards
Ajjaykummar
I think this is a bug related to 3.5.4. On 3.5.3 my WiFi worked a lot better, but LTE Advanced is faster on 3.5.4. You can try a custom rom or downgrading, there's also a leaked OxygenOS 4 rom out.
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
I'm having the exact same problem. I stream a lot. Very annoying when music video or gaming gets disconnect so often. My Galaxy Note 4, & s6 works fine.
Iajay said:
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
Click to expand...
Click to collapse
yes, it started on 3.5.4.
here is a screencap of the issue
You can see in the screen cap that the mobile is connected to ASUS5 (5GHZ)
Then as I move away from the router the signal weakens and then the wifi disconnects .. and then it connects to ASUS (2.4GHZ)
Earlier it was connecting to ASUS but with a exclamation mark (without internet).. I waited for 15 minutes but it did not connect
Then I would connect if I switch off and on the wifi toggle
After that I did a factory reset and now you can see the screencap
It connects after a minor delay.. So is this alright
My other mobile - Moto X 2014 simply switches instantly from 5GHz to 2.4GHz and vice versa.. not even half of second is taken on moto x
Give the device a static IP use 2.4 network as it's more of a long range band. I tend to use the 5 band for stationary stuff. My WiFi works fine but all my home devices have a static IP.
This are the things that I did
1) Factory reset
2)Use Legacy DHCP client (under Developer options)
3)Disable Smart Wifi switcher (Advanced Wifi setting)
4)Static IP
This seems to solve the disconnection issue .. I still feel the wifi signal is weak compared to my other devices
Hope this helps someone facing the problem
regards
I had the same Problem on OOS 3.5.3/3.5.4/4.0 at the OnePlus 3T.
I tried every Solution on the internet and nothing worked for me.
But after i looked into my Router-Setup i saw the DHCP Section where i selected 'Renew DHCP every Day'
>>> Screenshot what i mean - imgur.com/KakQX3i.png <<<
After that it works perfect. No connection-issues anymore.
mine is already one day..
I thought it was resolved... but again I noticed slow wifi speeds
thinking of replacement
haven't had the phone long enough to experience disconnects but wifi is definitely slow...
I have a 200mbps connection, getting 160mbps on desktop with LAN cable, 110mbps on my OPO, only 50mbps on my OP3T....
all tested through speedtest with the same server location.
OP3T is chinese version flashed with oxygenos 4.0.1
edit: later tested again with OP3T getting up to 90mbps but still 20 less than the OPO
I have same issus like lajay. The Galaxy S7 from my wife works perfekt in the same Network!

Disconnecting WiFi

Hello,
I've used my Mi A2 around 2 weeks now and I'm really satisfied with the phone. However, I got some annoying issue about wifi. When the signal strength of wifi is not so strong (below -70 dbm), it tends to disconnect for around 10-20 sec and then reconnected again. This happened to me like 10 times since I got the phone. And wifi works perfectly without disconnections when the signal strength is strong enough.
Does anyone experience this issue? Or I got a defected device?
Thank you
Same here, sometimes it just disconnects ...
Sent from my Mi A2 using Tapatalk
It is a normal stock android behavior, because android detects that signal of wi-fi is to low, and tries to switch automatically to GSM mobile data, or to another wi-fi if it is available in the area.
I don't have this happen but wifi signal is strong and also; gsm data is turned off.
That *may* help to turn that off possibly, as it obviously can't (now) switch to it?
minnuss said:
It is a normal stock android behavior, because android detects that signal of wi-fi is to low, and tries to switch automatically to GSM mobile data, or to another wi-fi if it is available in the area.
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Click to collapse
Even if mobile network is off? Is there a way to change such behavior? I tried to find in the setting but what I just found is Aggressive WiFi to mobile handover, which was already turned off.
AsItLies said:
I don't have this happen but wifi signal is strong and also; gsm data is turned off.
That *may* help to turn that off possibly, as it obviously can't (now) switch to it?
Click to expand...
Click to collapse
It happened both when mobile network was on or off.
Marciano09 said:
Even if mobile network is off? Is there a way to change such behavior? I tried to find in the setting but what I just found is Aggressive WiFi to mobile handover, which was already turned off.
(
Click to expand...
Click to collapse
I think that it is called smart wifi, or wifi+ option in other types of android OS, and here it is just a automatic option in stock android i guess.
I don't mind it, because it will change my wifi router AP if it get stuck, and need an reboot, so it will automatically switch to another closest one that works.
You better think of some way to get a better signal then to turn off this function.
Try with aps like this on the link.
https://play.google.com/store/apps/details?id=com.seah0rse.swififree
minnuss said:
I think that it is called smart wifi, or wifi+ option in other types of android OS, and here it is just a automatic option in stock android i guess.
I don't mind it, because it will change my wifi router AP if it get stuck, and need an reboot, so it will automatically switch to another closest one that works.
You better think of some way to get a better signal then to turn off this function.
Try with aps like this on the link.
https://play.google.com/store/apps/details?id=com.seah0rse.swififree
Click to expand...
Click to collapse
The thing is that wifi also disconnected when there's no other nearby networks to switch to. I did something to get better signal in my room but this still happened sometimes.

5.0Ghz wifi not showing after pie update.

So I bought note 9 two days ago and it was on Samsung experience 9.5, oreo 8.1. I have a dual band D link router which has both 5.0Ghz and 2.4Ghz wifi. But after pie update the phone is not picking the 5ghz band at all. I have reset the phone clear cache and also changed router settings.
I think its a software problem of one ui. Is any one facing this issue? Anying I can do to get back 5.0Ghz?
Any suggestion will be appreciated.
Not sure what is causing your problem, don't think it's anything to do with Pie update.
I have been using Pie for months and use 5Ghz wi fi without issues.
Also haven't read of others having similar issues on this forum .
Have you tried wi fi analyser app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Tried with app and still nothing. I have reset the phone, cleared cache and still nothing. Mine is a exynos model and it's update handled by Malaysian samsung team.
After One ui pie I don't even see 4k 60 fps recording in rear camera option. It's an awful update. So many things are missing. They need to work on one ui.
Aelham169 said:
Tried with app and still nothing. I have reset the phone, cleared cache and still nothing. Mine is a exynos model and it's update handled by Malaysian samsung team.
After One ui pie I don't even see 4k 60 fps recording in rear camera option. It's an awful update. So many things are missing. They need to work on one ui.
Click to expand...
Click to collapse
The 4K option is there. Click the 16:9 ratio then click the 1080P option. You're welcome.
Mr. Orange 645 said:
The 4K option is there. Click the 16:9 ratio then click the 1080P option. You're welcome.
Click to expand...
Click to collapse
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Aelham169 said:
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Click to expand...
Click to collapse
Not sure what to tell you. 5.0Ghz works just fine on mine. And I've been on the beta since it was released and now on the official Pie. Never had an issues with it.
Try to change the channel and check.
Sent from my SM-N960F using Tapatalk
Aelham169 said:
Thank You . But I really want the 5.0Ghz band as my speed is super fast. I can download 2 GB in less than a min. 2.4Ghz sucks. I have just reset my router and still not picking 5.0 Ghz up.
Click to expand...
Click to collapse
I have had a similar problem before and since the Pie update. I use 5 ghz band in the same room as my router. 2 Apple devices and my LGV20 are connected to the same 5ghz band. I used wifi analyzer to choose the best channel which for me is channel 40. The other devices hold signal even after sleeping. My Note 9 (unlocked American version) sometimes just loses internet. There is an exclamation point next to the wifi icon. When I check wifi analyzer the signal strength is fine (lower absolute value than 60 or higher value than -60 dbm). The worst thing is once the exclamation point appears (meaning no internet despite retained connection to router) it will never reconnect to internet unless I turn phone wifi off and on. Resetting router has no effect. I reserved an ip for the Note 9 and put the phone on fixed ip so it won't get booted by another device. I'm at my witts end.
---------- Post added at 04:59 PM ---------- Previous post was at 04:45 PM ----------
paul_59 said:
Not sure what is causing your problem, don't think it's anything to do with Pie update.
I have been using Pie for months and use 5Ghz wi fi without issues.
Also haven't read of others having similar issues on this forum .
Have you tried wi fi analyser app
https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Click to expand...
Click to collapse
If you search the internet you will. Lots of us have wifi icon suddenly show an exclamation point next to it
This means good connection but NO INTERNET! This despite other devices on same 5 ghz network have no problem. Wifi analyzer shows good signal and no competing networks.
The temp fix is wifi off wifi on now it reconnects and everything is fine for 20 minutes or several hours but eventually the exclamation point is back. If it would reconnect or at least try to reconnect it would work but it just sits there waiting for me to do manually.
If we had Bixby routines like the GS10 I would write a routine to toggle wifi when there is no internet but the problem is the wifi IS connected to the router so there is probably no way to write that as a routine... and we don't get routines anyway.
I agree it isn't due to Pie in fact mine is slightly more stable since pie but still that damn exclamation point!
Sent from my SM-N960U1 using Tapatalk
Every time I turn off my snapdragon U.S. version note 9, I have to stand very close to the router for like ten minutes before going upstairs to my room. I have to be standing close to it before it gets picked up by the 5gz wifi. If I do not stand next to it for 10 mins after turning my phone off then on, it will not pick up the 5ghz. I know that sounds simple, but it worked for me.
(I tried first: changing wifi channels, restarting the router, turning off the 2ghz and not the 5ghz, changed passwords for each, I mean everything.)
Hope that helps!
A.Noob said:
Every time I turn off my snapdragon U.S. version note 9, I have to stand very close to the router for like ten minutes before going upstairs to my room. I have to be standing close to it before it gets picked up by the 5gz wifi. If I do not stand next to it for 10 mins after turning my phone off then on, it will not pick up the 5ghz. I know that sounds simple, but it worked for me.
(I tried first: changing wifi channels, restarting the router, turning off the 2ghz and not the 5ghz, changed passwords for each, I mean everything.)
Hope that helps!
Click to expand...
Click to collapse
That might help the op who posted months ago and likely solved his problem or returned his phone.
No, as I explained mine always connects and may remain connected for hours or for minutes. It never disconnects. It remains connected to router but stops receiving internet randomly at any time (connected wifi icon with ! next to it
I only use wifi in the same room as the router. It is my mancave and I spend all leisure time at home in that room. I shut off the wifi and the phone before bed. I have unlimited lte data but 5 ghz wifi is way faster. 2.4 ghz is perfectly stable but no faster than LTE+
Sent from my SM-N960U1 using Tapatalk
5ghz AC wifi has always worked for me on any channel, running openwrt on my tplink archer c7 router.
N960F running latest devbase pie rom.
That's good for you but no help to the rest of us. I guess one might deduce my phone is faulty but if so a LOT of Samsung phones have had this flaw for years back to the s7.. I figured if anyone in the world knew the solution he would be in XDA
Sent from my SM-N960U1 using Tapatalk
recDNA said:
That's good for you but no help to the rest of us. I guess one might deduce my phone is faulty but if so a LOT of Samsung phones have had this flaw for years back to the s7.. I figured if anyone in the world knew the solution he would be in XDA
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
What roms have you tried?
Why don’t you downgrade to Oreo and see if it works again?
It was the same in Oreo. My phone is stock unlocked Note9 on VZW.
Sent from my SM-N960U1 using Tapatalk
recDNA said:
That might help the op who posted months ago and likely solved his problem or returned his phone.
No, as I explained mine always connects and may remain connected for hours or for minutes. It never disconnects. It remains connected to router but stops receiving internet randomly at any time (connected wifi icon with ! next to it
I only use wifi in the same room as the router. It is my mancave and I spend all leisure time at home in that room. I shut off the wifi and the phone before bed. I have unlimited lte data but 5 ghz wifi is way faster. 2.4 ghz is perfectly stable but no faster than LTE+
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Was trying to help the op who posted just last month.

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