My speaker would do a popping sound every so often, but this isn't the problem.
Recently I have noticed that the device does not output sound all of the time. My alarm didn't go off today, even though the alarm app was working perfectly. When I click preview on alarm app, sometimes it makes sound, sometimes not. The keyboard is not currently making sound., even though its in settings. When watching a flash video on the net the sound would cut off randomly.
The sound sounds fine when it does make sound, so I doubt that that is the problem.
Does anyone know what the problem could be?
Sounds like a hardware issue to me especially with the popping sound. If you are still within your time I would exchange it.
zer0trip said:
Sounds like a hardware issue to me especially with the popping sound. If you are still within your time I would exchange it.
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Click to collapse
I'm not really worried about exchanging. Amazon is very easy about its exchange policy, at least with the original kindle fire. You have a one year warranty.
The 30 day window is for refunds.
It probably is a hardware problem. I noticed that the speakers were popping more frequency. I have seen other people complain about the speaker popping issue as well. I was curious if any other people are experiencing similar problems.
I too have the "popping" sound when I slide the locker tab.
Just for informational purposes, I do not have any popping sound.
You're right Amazon is pretty good about returns.
zer0trip said:
Just for informational purposes, I do not have any popping sound.
You're right Amazon is pretty good about returns.
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Click to collapse
I have the same problem, speakers don't work at all while headset works fine. I noticed that when I disconnect the headset there's a popping sound.
Talked to AMZ customer support, they are aware of the issue and asked to wait a few more days until a SW update is available!
I'll wait and see, if the new SW doesn't fix it i will ask for a replacement.
stefcho_mgs said:
I have the same problem, speakers don't work at all while headset works fine. I noticed that when I disconnect the headset there's a popping sound.
Talked to AMZ customer support, they are aware of the issue and asked to wait a few more days until a SW update is available!
I'll wait and see, if the new SW doesn't fix it i will ask for a replacement.
Click to expand...
Click to collapse
i also experience both issues. first the pooping sound when i unlock the screen and the speaker sometimes don't work...
i hope the update will fix this issues...
Hi all, Someone have this problem?
I'm facing this 'no sound in call, only speaker call/earphone works' issue.
Even for media playback there is no sound in loudspeaker mode(Mx player, Youtube app,radio..) but earphones work.
So I'm trying to factory reset it won't work.
Thanks in advance for any help / advice you can off!
Firma Confere
Wow, l am Nexus 5 owner and I have exactly the same fault. No fix as yet on the nexus. Was thinking about the moto x and came to check what issues the phone has. I suspect this is a universal android bug. I have done some googling and found at least half a dozen phones with this issue. It's like a virus.
Sometimes this can be caused by a defective headphone plug, tricking the phone into thinking something is plugged in when it's not.
Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!
rozbit said:
Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!
Click to expand...
Click to collapse
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
Click to expand...
Click to collapse
Huh, I've turned off the 'Queue data in background' (I have polish locale and I don't know how this option is in english so I translated it literally) option in power management settings. Nothing has changed Also nothing has changed while I was driving car with Google Maps navigation (or Waze) turned on. Still gaps were present.
Unfortunately I don't have any other device that I could test my phone with Only other phones (and all phones works great).
I think I have to change Z3C to another phone, maybe SGS5 (but I don't like Samsung...)
Ehh, tough one
2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
Click to expand...
Click to collapse
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)
Sydrox said:
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)
Click to expand...
Click to collapse
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.
rozbit said:
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.
Click to expand...
Click to collapse
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.
Speaking of weird bluetooth bugs, my music has been playing in fast-forward occasionally (cm12). I have no idea why this happens or how to fix it, so if anyone has any ideas I'd greatly appreciate it.
2mal16 said:
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.
Click to expand...
Click to collapse
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though
rozbit said:
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though
Click to expand...
Click to collapse
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.
2mal16 said:
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.
Click to expand...
Click to collapse
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony
rozbit said:
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony
Click to expand...
Click to collapse
Jeah too bad i could not help, what you could try is go to a store and ask them whether you could try out some BT headphones, with the pretext of buying them ofc . If the issue is still present then it may be hardware related and an exchange unit could work just fine. Otherwise it points to some incompatibility issue that could maybe fixed somehow but not by me and my current expertise . Especially since i am not experiencing the same. Wish you the best and good luck !
I use a Bluetooth headset (mw600). Started with a nokia n900 and it had frequent gaps, probably due to wifi/interference. With the Z3C started with no gaps but now get few most likely when it leaves any wifi connection (hotspots).
Since you have tried all options on the phone side, it seems to be an issue with the particular car stereo. How about you reset the stereo by removing all power sources to it then pair the phone as a fresh new device and check if issue continues?
I have a similar issue. It seems like a head unit problem for me. Many problems there are with Pioneerer Head Units. Please don't buy this brand...
Have same problem with my Z3 and pioneer car sound.... No issues when i used samsung devices... Now i have a Z3 and the sound fails all the time....
I have 2 headsets bluetooth and i dont have any trouble....
The problem is between sony devices and pioneer!!!
Help!!!
This is not just between Sony and Pioneer. I have a Cardo Scala G9 BT headset for motorcycles, and never had a problem with my Nokia 808 for music streaming, nor my Nokia X2 DS (strictly used for GPS, no SIM).
Now that I bought my Z3C, I have this random gaps of silence while streaming music. Extremely annoying. Even after rebooting the phone, no resolution. Thought maybe there are some bugs with 5.1.1, so I went ahead and updated the firmware on my G9 from 1.6 to 2.1. Still same issue.
Another issue I found with the Z3C: When music streaming is playing, and I get a text message or a new email, the music volume lowers, but no notification sound comes through, before the music volume resumes. On my other phones, when I get a text message, the music volume goes down, and I hear the audio for new text, email, or whatever.
It is extremely annoying. Anybody know how to resolve first and second problem I listed?
Not a Sony issue. Had this with an lg g3 on a kenwood car stereo and the same with the z3c. Seems to be an android issue, as it didn't happen with ios. I am not 100% sure, but I think it only started with lollipop, because I had an htc one m7 before the lg and I don't remember ever having this before...
Yeah, I am inclined to agree with you.
With my Acura, the music has zero gaps. But when I am on a hands free call, I get the gaps! So it must be something buggy with how Android handles one of the BT channels. It is extremely annoying. And on the hands free calls, when the gap happens, my telephony audio goes to the phone. And when I try to switch it to BT mode, nothing, until the gap ends. Then I can switch back to BT mode. This is extremely frustrating.
Bump. I've been having this problem for months. I had it in KitKat too and it happens with any Bluetooth device. It always happens in specific parts in my route (place I go to often), even though I may have never connected to WiFi there or WiFi is off. Could it have something to do with GPS activity?
Any solution for this strange problem?
xperts help please!!!
msbearbr said:
Any solution for this strange problem?
xperts help please!!!
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Click to collapse
Hello everyone!
I also have exact same problem with my Z3C and... Sony's MEX-N5100BT, there's a couple miliseconds gap while the music is playing. The best part is that while I'm talking through the radio's built-in BT Phone, the audio never has this gap... or I haven't heard that since I'm using this radio.
But you know what? This happens so rarely that I just ignored it and got used to it and I recommend you to do the same
I have a strange problem with my head unit sound, sometimes only the front speakers are working especially with apps like google music or soundcloud, the solution i found to solve this problem is to press on the dvd button and then all the speakers start to work.
I noticed that if i switch to th BT to make a phone call it's cause this problem again.
More interesting thing is that Youtube app operates all speakers withot any problem.
There is someone who knows the problem and can offer a solution?
fectivi said:
I have a strange problem with my head unit sound, sometimes only the front speakers are working especially with apps like google music or soundcloud, the solution i found to solve this problem is to press on the dvd button and then all the speakers start to work.
I noticed that if i switch to th BT to make a phone call it's cause this problem again.
More interesting thing is that Youtube app operates all speakers withot any problem.
There is someone who knows the problem and can offer a solution?
Click to expand...
Click to collapse
BT calling is front speakers only by default.
Hi there. I have an issue with a brand new P30 Pro (~3 weeks).
I've realised that ALL AUDIO is coming from the ear speaker, the main bottom speaker does not reproduce any sound under any circumstances (no matter we are talking about media, music via music player, Youtube etc.)
All i have is a very low volume right now, any ideas?
Yeah, a great idea actually - return it for repair under warranty...
NJ72 said:
Yeah, a great idea actually - return it for repair under warranty...
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Click to collapse
Thx, i will eventually do that. But since audio is working, but from the "wrong" speaker, I assumed it is a software problem and I maybe there is a quick fix.
It's less than 3 weeks old, wherever you bought it from will likely replace it, which would be easier and likely quicker than a software fix.
If you're insistent then you could try full reinstalling the OS.
Have you try to deactivate Bluetooth and Wireless and reboot?
Greetings Raffi
I've just returned it to the store and got a new one the next day.