About Mi A2 Factory Reset - Xiaomi Mi A2 / 6X Questions & Answers

My Mi A2 was behaving weirdly. Uninstalling apps was making the system to freeze and reboot itself. There were also other small nagging issues. So, decided to do a factory reset.
I did the factory reset from withing setting menu. After confirming to go ahead with the factory resetting, the phone rebooted to a black screen displaying "Erasing" and then it powered off. I waited few minutes thinking that it might have been doing something in the background. But the phone didn't boot itself. I pressed and held the power button and then it booted just fine and I continues with the setup procedure. I have owned several android phones previously, but each one of them rebooted itself after factory reset.
Is this something new/normal to Android One devices? Or did I unknowingly interrupted the resetting procedure? Does anyone have any experience/insight on this issue?
P.S.: I removed my google account and screen-lock before resetting.
P.S.: I did a reset again and this time it behaved as expected and rebooted itself as normally it should.

it might be hardware issue

MIN313 said:
it might be hardware issue
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Did the factory reset again and this time it behaved as expected and rebooted itself. Anyway, Thanks for the comment

Related

Random Factory Resets? But apps still 'look' installed?

So I've had some weird stuff happening the last couple days, which is to be expected since i've been experimenting with JPH, OCLF 2, and Rooting.
Now, last night I decided to flash back to JG8, re-partitioned, then factory reset. Then I flashed JPH and factory reset. Now after I got all my apps setup again, I thought I was good, but decided to reboot once more. Upon reboot, everything looked like a normal boot, but i was greeted by a phone in a semi factory reset state. By that I mean, everything looked factory, but if I went into manage applications I could see the com.blah.packagnames of some of my apk's i had installed, but none had icons, and they all showed 0 size.
The only possible reason I can think of for this to happen is that I rebooted while my phone was plugged into my pc, and while odin was open (although it was not doing anything at the time).
I'm kind of afraid now of having my phone randomly go back to basically, factory defaults on its own. Has anyone experienced this? Is there a good explanation? If I can reproduce it, I'm happy to avoid it, it's the lack of predictability right now that worries me.
Thanks

[Q] Random reboot after lockscreen

Hello,
My phone is almost a month old now and first two weeks were fine no problem at all. Now last few days it has been randomly rebooting itself when I swipe my lockscreen to open. It never does this when I am using the phone only sometimes when I'm unlocking the screen by swiping or just directly go from notifications etc. This happens like twice a day depending how much I use my phone.
I also feel like it first started to happen when I updated it. To be honest I am not sure what it did update. I also installed bunch of apps which I did delete later.
What should I do next? Factory data reset? Or is there a way to see the "crash report" or something to see whats causing it?
tldr; phone randomly reboots after lockscreen, what to do
Thanks.
Stompdaroach said:
What should I do next? Factory data reset? Or is there a way to see the "crash report" or something to see whats causing it?
tldr; phone randomly reboots after lockscreen, what to do
Thanks.
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Click to collapse
After the update if some issues show up is recommended to do a Factory Reset. Start do that.
eclyptos said:
After the update if some issues show up is recommended to do a Factory Reset. Start do that.
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Click to collapse
Agreed. If that does not work, re-flash the phone with a stock FTF to start over. If the problem continues after that, it must be some hardware issue.
eclyptos said:
After the update if some issues show up is recommended to do a Factory Reset. Start do that.
Click to expand...
Click to collapse
I did that and didnt get single reboot yesterday. Too bad I didnt try this earlier. Thanks.
I am having the exact same issue.
Here is that I have done that didnt work.
Reset (vol up/pwr)
reset using red button by sim card
factory data reset
software install using pc companion
However, After each one I set the phone back up how I had it. I had the gmail widget on the lock screen. the phone would reboot at random times right after attempting to unlock. I removed the gmail widget and it hasnt happened since! I sat here locking and unlocking for about 15 minutes and it hasnt rebooted.
IN SHORT TRY TO REMOVE THE WIDGETS BEFORE ANYTHING ELSE
Hope this helps
brianb1998 said:
i am having the exact same issue.
Here is that i have done that didnt work.
Reset (vol up/pwr)
reset using red button by sim card
factory data reset
software install using pc companion
however, after each one i set the phone back up how i had it. I had the gmail widget on the lock screen. The phone would reboot at random times right after attempting to unlock. I removed the gmail widget and it hasnt happened since! I sat here locking and unlocking for about 15 minutes and it hasnt rebooted.
In short try to remove the widgets before anything else
hope this helps
Click to expand...
Click to collapse
it has not rebooted since i originally posted this. It is now 4/25

Anyone experiencing random reboots?

For the second time in about 5 hours my turbo just rebooted itself. This time, it froze, began to display the boot animation, froze again, and then fully rebooted showing the Motorola logo (it didn't do that upon initial freeze.) anyone else experiencing similar issues? Should I be worried?
Ekkoria said:
For the second time in about 5 hours my turbo just rebooted itself. This time, it froze, began to display the boot animation, froze again, and then fully rebooted showing the Motorola logo (it didn't do that upon initial freeze.) anyone else experiencing similar issues? Should I be worried?
Click to expand...
Click to collapse
do an fdr and see if that works
Mine has been doing this almost everyday. When do you mean fdr?
EDIT: nm I assume you mean factory reset
draco259 said:
Mine has been doing this almost everyday. When do you mean fdr?
EDIT: nm I assume you mean factory reset
Click to expand...
Click to collapse
Correct
make sure your not running ART keep it on Dalvik I changed to ART and had nothing but reboots changed back and no reboots.
I havent experienced any random reboots. Could be that you are on ART mode that could be causing that. if you are then go back to dalvik and it should not randomly reboot anymore, but if you have been on dalvik mode all this time then best bet is to do what other have suggested and that is FACTORY RESET.
Well I've been using dalvik this whole time, but it hasn't happened again since I posted this. If it does I'll probably do an FDR like you all suggested.

After a factory reset?

Phone was great for five months. Then no longer sent MMS messages. I cleared cache and forced stops. Still problems. Then other apps began acting odd. In my search to fix the issue I found factory reset. I backed up my information then went for factory reset. Two hours later ...? Phone is black and unresponsive. Any thoughts? Occasionally a screen appears that says START or BOOTLOADER ... but I cannot select them. Humph!

Regular unintended hard reset - any ideas?

I have a head unit with an MCU version of MTCD_GS_V1.78_1.
Every couple of days, it hangs at boot and eventually says "Optimising Apps, 1 of 1". It then does what seems like a hard reset and when it finishes booting, it's back to factory settings having forgotten all of the configuration I've done. I think it does this after something has been installed or updated, but I can't work out exactly what is causing it at present.
Any ideas what would trigger this would be much appreciated.

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