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Bluetooth issues

Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.

Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch

danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck

I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?

danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck

This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.

danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck

Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck

Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone

danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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Click to collapse
i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...

Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.

update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺

danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...

rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.

Why My Bluetooth of Xiaomi Note Pro can not connect to car bluetooth?

In these days, I find my Mi note Pro can not connect to bluetooth well, it always disconnected after a few minutes when I drive my car, yes, I often listen the music when drive, so I connect the Mi Note pro to car by bluetooth, i can sure it is not the problem of my car, is anyone else meet this situation?

Go Swalle said:
In these days, I find my Mi note Pro can not connect to bluetooth well, it always disconnected after a few minutes when I drive my car, yes, I often listen the music when drive, so I connect the Mi Note pro to car by bluetooth, i can sure it is not the problem of my car, is anyone else meet this situation?
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I have the same problem. It's a rom bug... and and there is no solution yet. It is a known problem but never solved.

khmoc said:
I have the same problem. It's a rom bug... and and there is no solution yet. It is a known problem but never solved.
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Thanks for your response. this is very strange probelm, two month before did not appear this problem, but in these current days.
Maybe it is the problem of the system version of Xiaomi note pro, if I can solve this, I will let you know.

Interesting. I just got my Note Pro so didn't get to use the car Bluetooth receiver a lot yet but so far it's been working fine, playing several times for more than an hour without disruption. Maybe it's one of those extensive power-saving settings that are responsible? Or the "Clean Master" that is set to kick in after 30 mins since the screen was turned off by default? I was using Google Maps for navigation while also playing music in the car, so the screen was on all the time, perhaps that would explain why it didn't happen to me?

What's your ROM version, mine works flawless.

Earlier today I was using the car Bluetooth receiver with the phone in my pocket on battery power - no problems whatsoever (5.12.31 Developer ROM). I'd try with another phone first, maybe it's some sort of interference or a problem with the receiver after all?
Is that an aftermarket Bluetooth receiver plugged into the lighter socket? They're not famous for their reliability, and with time it the socket parts themselves can become loose causing intermittent power failures. Or does it always stop working after the same amount of time passes? Maybe you have some battery-saving app or settings that switches it off then.

Nokia 8 Bluetooth unusable with Airpods. Anyone else?

Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks

Similar problem
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables

damian101 said:
Got a similar problem with my apt-x receiver.
Every few minutes the connection drops for a very short time.
The airpods don't support apt-x, but maybe it's the same problem.
My receiver shows a connection via apt-x, , but you can't find any apt-x support in the Nokia 8 specs.
But I had no problems with a friends portable speaker (non-apt-x).
I went back to cables
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I’m wondering if the Nokia 8 just has rubbish connectivity, generally. If the Bluetooth chip is part of the WiFi chip then this would figure as it has the worst WiFi connectivity I’ve seen in recent years

Are you running Nougat or Oreo? From what I've heard, a lot of the bluetooth issues have been fixed in Oreo.

leoni1980 said:
Just to open with this - I really like this phone and have been enjoying using it. Aside from the fairly poor WiFi range and the flaky NFC it is otherwise a really nice phone. There's just one other issue I have which is extremely frustrating:
I can't use it with my Airpods. Or at least, I can connect it but at some point the sound will crackle and cut off. If I wait it will occasionally crackle and come back on again but will cut in and out in a way that would drive anyone mad. I've tried fiddling with Bluetooth settings in developer options but it doesn't seem to make any difference. I've even tried a factory reset.
The Airpods work absolutely perfectly with every other device - no issues with the iPhone (expectedly) nor the S8, G6 or even my laptop. I can't 100% rule out a fault with the Airpods but given these facts it seems highly unlikely.
I wondered if anyone else used Airpods and had experienced issues and found a solution.
Not too interested if you've had no issues with your device, nor what you think of Airpods - I just want to see if I can get to the bottom of this, or the Nokia will have to go back.
Many thanks
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Click to collapse
I wonder if yours is wonky, my Wi-Fi is excellent and i get get 75Mbit down 19Mbit up over 5Ghz through 2 brick walls, a floor up and at the opposite end of the house, i have not missed any payments using contactless via NFC and Bluetooth works fine via an Anker Bluetooth speaker and my JBL Bluetooth headphones.

Sorry for digging an old thread, but I still have the same problem even after a bunch of software updates.
My issue with the AirPods is that they do not work after they connect. I take them out of the case, they connect (as expected), but as soon as I start playing something the music/video pauses and the sound switches to speaker (if I press play again it plays out loud). To make them work I need to go to bluetooth settings, disconnect them and connect them again. Then they will work almost flawlessy (minor intrerruption from time to time).
I have no issue with other BT speakers. I also use the AirPods with an iPad and laptop and no issues there.
My Nokia 8 software is up to date. AirPods firmware the same (checked on the iPad).
I tried re-pairing after each software update. I tried changin BT settings (absolute volume - dev settings; contact sharing and HD Audio: AAC) but no improvements.
Any ideas what else can I try?

Search for Oreo and Bluetooth problems. It seams to be a general issue for this Android Version. I have problems connecting my Phone with the car, too.

Bluetooth Connectivity

Hi all. I'm having alit of problems with my Bluetooth not connecting or not keeping connection.
1. Airpods not keeping connection.
2. My Fitbit Versa can't connect at all.
Just wondering if anybody else has this problem.
Sent from my CLT-L29 using Tapatalk

I'm using it with several bluetooth peripherals, like UE Boom 2 and Jabra Elite 65T with no issues whatsoever. The connection is good, never got dropped.
I haven't tried with wearables so can't say much about it.

I'm not having any issues with my Fitbit Ionic. That said, a few others at the Fitbit community are stating they have Note 9/Fitbit issues. (I have no issues with any other bluetooth device.)

Thank you answering. My Airbud issues have gone away but my Fitbit verge is still acting up.
Hopefully there is a fix for this soon.
Sent from my SM-N960U using Tapatalk

No problems with my mini Jambox, Gear Fit Pro2, Sony and AKG headphones and my car's SYNC.

I'm having problems with the AirPods and my 512GB Exynos model:
Only when the phone is on a 2G network. Then the sound starts stuttering to the point that it cuts out completely. ALso the AirPods don't disconnect, they'll just cut out the sound. The Note 9 still detecs them as properly connected.
My Philips SBH7150 and Bose QC35II have no issues at all.
Can anyone with AirPods try to set their phone to 2G only and test this out?

So either folks have dropouts when the Note 9 or they don't? I've got Bose QC35II and a 9. When I put the phone in my back pocket I get cutouts. I did not have this issue with the Note 8.
Any opinions?
I did reset the BT app .. dumped data/cache and repaired to the Bose. It made no difference.

Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.

daLareid said:
Never had this issues with my Note 9, had more bluetooth issues with my S7E but the way I fixed it was going to Apps > Show system apps>Bluetooth, the go into Bluetooth options and clear data/cache, maybe that will fix it for you. You'll probably lose paired bluetooth devices though, and need to re-pair.
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Yeah, did that and rebooted the phone then re-paired the Bose QCII's with it.. It didn't help much. But the good news is I don't get drops when it's in my front pocket just the back pocket. I guess it's just how it is at the moment.
Thanks.

Old thread, but my s9 has horrible BT range. With airpods, even if I put my phone in my coat pocket, not pants pocket, the signal drops.
I know the airpods are good, they worked fine with my s9 plus.

Ford/BT bluetooth issue

OK so occasionally I see threads about BT/Bluetooth issues but although I change my phone frequently I've never had any issues with my Ford Ranger of 3 years... until now.
Worked fine with Note 8, Huawei P20 Pro and anything in between.
The issue recently is when I try and make a call via the Ford pick-up it says no network, but it's playing music at the time no problem and the phone shows up under bluetooth.
If I make a call from the phone it instantly comes up on the car system and I can speak and make the call normally. I unpaired and started over today nut no difference.
Any thoughts?

stewarta13wsb said:
OK so occasionally I see threads about BT/Bluetooth issues but although I change my phone frequently I've never had any issues with my Ford Ranger of 3 years... until now.
Worked fine with Note 8, Huawei P20 Pro and anything in between.
The issue recently is when I try and make a call via the Ford pick-up it says no network, but it's playing music at the time no problem and the phone shows up under bluetooth.
If I make a call from the phone it instantly comes up on the car system and I can speak and make the call normally. I unpaired and started over today nut no difference.
Any thoughts?
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I don't have the issue with my Verizon N960U and 2018 Subaru Forester, but there is another thread here with the Same symptoms on a few different makes /models of vehicle.

I tried search but didn't find anything. Anybody got a link please?

Bluetooth works fine in my 2016 F150, now Android Auto is another story.

solved!
Tried a new music App - Pulsar+ and although it took ages to get all the right cover photos (about 40 out of 180 manually searching and downloading) all is well again.
Thanks