After successfully rooting my S10 i realised that i didn't quite needed it and it didn't advantage me to much so i re flashed it all back to the stock firmware and the phone is working fine however, i am struggling to re lock the bootloader.
I have an Australian Exynos version. When i reboot to download mode through ADB on my Windows PC and then try to lock it following the usual fastboot commands, i just get <waiting for devices>. I read some where that it's a driver issue so i updated all my drivers, well i think i did but still not having much luck.
I also tried on my Mac but i keep getting an interface error which from what i've read is a MacOS issue that has been broken for a while.
Can anyone help please? I want to re-lock it so that i can sell it.
Simply turn off the oem unlock
Player04 said:
Simply turn off the oem unlock
Click to expand...
Click to collapse
For me this feature has disappeared, will it appear after 7 days?
Mine keeps on coming back
Player04 said:
Mine keeps on coming back
Click to expand...
Click to collapse
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If I configure the phone with access to the Internet, because I have something in the developer's settings, the OEM can not be moved in gray.
When he sets up the phone without internet, there is nothing.
Player04 said:
Simply turn off the oem unlock
Click to expand...
Click to collapse
As others have mentioned, mine too is greyed out. Any idea how to re activate this setting or what causes it to not be editable?
ms55DDrty said:
If I configure the phone with access to the Internet, because I have something in the developer's settings, the OEM can not be moved in gray.
When he sets up the phone without internet, there is nothing.
Click to expand...
Click to collapse
It's the same on mine, not that I need to lock the oem but I'm more concerned about when it's time to sell it back.
No one is going to buy a phone that say Everytime it boots "security issue"
Lebrun213 said:
It's the same on mine, not that I need to lock the oem but I'm more concerned about when it's time to sell it back.
No one is going to buy a phone that say Everytime it boots "security issue"
Click to expand...
Click to collapse
Exactly my issue as well... no one is going to buy a phone with the "security issue" warning!
Try to reflash everything stock.
If this doesn't work, congrats, you played yourself and discovered the inconveniences linked to wanting root on a European Samsung device.
Put it in the download mode. I believe 2nd option to turn off oem lock. Dont be silly. You always put back stock firmware and pretend like nothing happen to the phone.
Player04 said:
Mine keeps on coming back
Click to expand...
Click to collapse
Player04 said:
Put it in the download mode. I believe 2nd option to turn off oem lock. Dont be silly. You always put back stock firmware and pretend like nothing happen to the phone.
Click to expand...
Click to collapse
I do not understand what's going on ? should I upload pure xeo and off OEM?
Player04 said:
Put it in the download mode. I believe 2nd option to turn off oem lock. Dont be silly. You always put back stock firmware and pretend like nothing happen to the phone.
Click to expand...
Click to collapse
Pretend all you want but if Knox is tripped, it would take an idiot to pay anything near what it's worth.
Paradoxxx said:
Try to reflash everything stock.
If this doesn't work, congrats, you played yourself and discovered the inconveniences linked to wanting root on a European Samsung device.
Click to expand...
Click to collapse
By inconvenience do you mean that's it, i cant re lock it? Or it's just one of those things that is a nightmare to try and put back?
Tel864 said:
Pretend all you want but if Knox is tripped, it would take an idiot to pay anything near what it's worth.
Click to expand...
Click to collapse
Agreed unfortunately. Just need to find that idiot haha
I was thinking of a way to block the bootloader, and I came up with something very basic, so please who can try the method, share whether it works or not.
How to re-lock bootloader
1. Turn off your device.
2. Press Bixby + Volume down and connect your device to a PC to start the download mode (now you can release both buttons)
3. Read the text below on the Download Mode screen
to block or unblock the Bootloader.
4.- Long press the vol (- or +) button as best suits you.
LOCK BOOTLOADER:
5. Long press the volume up button (+) until the computer is restarted (this will erase your data and restart automatically). :fingers-crossed:
Ready! Now you have a device with an OEM lock.:highfive:
Good luck my friends!!!
has anyone figured out how to get rid of the unlocked bootloader message? i am thinking of giving my phone to a girl who works for me, she will not care about samsung pay or anything else lost once knox is tripped. i ended up buying a p30, this phone is just too big for me, and with the limited development on the s10, and better camera on the p30 im willing to go unrooted for the first time in about 12 phones
A lot of the reading I've been doing, people are saying your phone needs to be on and active for 7 days for the grayed out OEM unlock to become active. I'm currently half way there so on the seventh day i will report back if this is in fact true.
However, now that Knox has been tripped my phone wont be sell able anyway. Even if i get the bootloader locked again and the message is gone, once Knox is tripped there are certain apps you wont be able to use... Samsung Pay, Google Pay and even Netflix i'm finding. Looks like i'm stuck with it.
akkaria said:
A lot of the reading I've been doing, people are saying your phone needs to be on and active for 7 days for the grayed out OEM unlock to become active. I'm currently half way there so on the seventh day i will report back if this is in fact true.
However, now that Knox has been tripped my phone wont be sell able anyway. Even if i get the bootloader locked again and the message is gone, once Knox is tripped there are certain apps you wont be able to use... Samsung Pay, Google Pay and even Netflix i'm finding. Looks like i'm stuck with it.
Click to expand...
Click to collapse
Google Play and Netflix? Those shouldn't be getting triggered by Knox being tripped, they're not Samsung apps nor do they tap into any Samsung service... are you sure they're not working?
CountVonKrolock said:
Google Play and Netflix? Those shouldn't be getting triggered by Knox being tripped, they're not Samsung apps nor do they tap into any Samsung service... are you sure they're not working?
Click to expand...
Click to collapse
Unlocked bootloader? No safetynet. No Google pay.
Paradoxxx said:
Unlocked bootloader? No safetynet. No Google pay.
Click to expand...
Click to collapse
Duh. Silly me. I read "Google pLay" instead of "pay". :silly:
Still, Netflix not working is weird. I wasn't aware they now looked for a SafetyNet check instead of just checking for actual root.
Related
I attempted to root my Galaxy S (Ohh, i live en Denmark and it's not branded but my provider is "3") but i somehow got some links mixed up, so instead of getting the right firmware for my SGS for 2.2 i got one which is 2.2 BUT, when it starts/shuts down it takes 2-3 times longer because there's an "AT&T" logo/bootscreen.
So i thought i would just flash it to "I9000XXJE2" so it would be 2.1 and i could start over. But here comes the biggest problem, is that when i just connect it to my PC it shut's down
And since it got the personality disorder where it thinks it's from the US and AT&T i can't get into download mode either, have literally searched since 11 PM last night (10 PM here now..) i'm so freaking tired and annoyed, been using a "Nokia 3310" to make calls.
So i don't now what the hell to do!..
Is there some how a way to root/something/fix whatever from the phone? Cause i can start it, but download mode/recovery doesn't work, and it i connect USB it shuts down immediately.
Hope you Android masterminds can help me!.. I'm going to bed now and see if there's answers later...
Theres no way to fix it, Send it to repair shop or search in the site for Galaxy S JIG as its hardware device that forces the SGS into download mode.
The JIG method would work fine. Give it a shot!
just encase you're not sure about the JIG thread:
http://forum.xda-developers.com/showthread.php?t=819551
Hope you get it working
Thanks very much! I will try the jig thingy for a final try!.. Hope it works!
Okaay.. So apparently it's VERY difficult to get those resistors if you live in a small town in Denmark, and your mom denies to buy ANYTHING on the net..
And now the phone almost died, apparently it won't charge (Didn't notice at topic start) any other advice?.. I'm guessing Samsung/"3" won't help since
root=no warranty?..
EDIT: If it wasn't clear i can start the phone, but can't connect to pc get into DL mode, but i can access SD card from phone, so is there maybe something i can put on that? To help?..
Anyone?... I wrote to "3" and Samsung, but they say something about root and they can't help.
So i guess i somehow gotta find that resistor or=no phone?.. I mean, if it would just charge, i could see if i could make it work.. But now there's only very little battery, and i've tried SO many things from this forum!
DanielBoeVen said:
Anyone?... I wrote to "3" and Samsung, but they say something about root and they can't help.
So i guess i somehow gotta find that resistor or=no phone?.. I mean, if it would just charge, i could see if i could make it work.. But now there's only very little battery, and i've tried SO many things from this forum!
Click to expand...
Click to collapse
I'm also from Denmark which software have you flashed and how?
You still have the white "Galaxy S" logo, not the AT&T logo, as the first thing on the screen when you boot up, right? It sounds like you have the AT&T CSC loaded, which is not the same as having the AT&T bootloader, which is what happened to a few people.
You still have the phone booting so you probably don't need the jig solution. Have you tried Terminal Emulator app with the commands "su" + "reboot download" (root required)?
It is rooted and i can start it up, and it won't recharge.
When i press powerbutton there is a white AT&T logo and then the normal Galaxy S start-up.
I rooted with "Doc Froyo" and then by accident in "SGS tools" from market pressed, and i'm not totally sure here, cause it was an accident. But something that said something about changing the lockscreen? and i either pressed JM6 "Eclair"
Or JE6 "Eclair" by accident (Stupid fat fingers..) and then it froze, and would'nt do anything so i rebooted it, and then it said AT&T and won't charge now/connect to PC both things shut it down, and it divides numbers weird..
I mean, it says for example: 123-45-1234 or something, ya know.. The US style, and it is like i'm driving at 9000 mp/h with the noise when i call someone (Tried it a couple of times)
(The number should be along the lines of 12345678)
Not sure what "Terminal Emulator" is, is there a guide/video to it?--
Tingen: I used something called "Odin v1.3" i think it was called and "Doc Froyo's"
And it was perfect, but cause of my fat fingers/clumsy self, i pressed "Apply" instead of the homebutton, and then it got "You're a moron" disease -.-'
And now the homebutton don't work either (Guess Captivate (Which it thinks it is now in menu, but when i start it, it says Galaxy S) has a touch homebutton or something?.. And back button which used to go one back, e.g. If i was in "some setting in settings menu" and pressed back it would go one back, now it goes back to desktop, back is kinda what "home" was before..
There's not much battery left, 25-30% but i can start it quick to see what it says in settings (The kernel/something/something) if that would help?..
Last time i turned everything off and connections of and no live wallpaper and airplane-mode and brightness down so hopefully, i can try something without it dying.. But just say if it can help and i will post those data
Thank you both, for answering my post, thought i was going to get no replies and end up with a new paperweight..
EDIT!!!: I think i'll post a video in a couple of hours (It's the middle of the night in Denmark right now)
DanielBoeVen said:
Not sure what "Terminal Emulator" is, is there a guide/video to it?--
Click to expand...
Click to collapse
It's the "Android Terminal Emulator" app from the market. Running it and entering the commands "su" and "reboot download" should get into download mode.
It's really risky flashing with so little battery left, you could end up bricking it much worse. If possible find someone with the same phone or a store who will let you charge the battery.
Because you've replaced the bootloader with the AT&T version you need to flash a full ROM that includes the standard bootloaders. Don't flash a 3-button fix or an update ROM. To check you have a full ROM make sure the PDA .tar file that you're flashing includes boot.bin and sbl.bin. You can open it to check with WinRAR.
I just very quickly tried that.. I got the thing downloaded, but when i wrote
SU it said not found.
So back again. I guess i need to see if others have a Galaxy which will let my put my battery in theirs so it can charge.
EDIT: Ohh, and also got the data from setting:
Model: SAMSUNG-SGH-I879
Firmware: 2.2
Baseband: I897UCJI6
Kernel: 2.6.32.9
[email protected] 11 #1
Build: FROYO.UCJI6
EDIT2: And the charger is in, and i noticed (Still can't see battery logo or anything) that from the M-USB (Cover is off) and to where the hole is (Where the battery sits) it's warm, but battery even now after 10-15 minutes isn't warm at all, it's like it goes all the way to the little gold thingys that connect the phone to the battery, and then stops there just before the battery.
The battery is getting SLITHGLY warmer in the top, but i think it's just from the top part of the phone being warm.
I'll post some pics/video with description later.
OH! If it helps, it seems it was not SGS tools! But "Galaxy S Tweaker" or GST from market, it has a white logo with a wrench on it, if you search on appstore and download the app you can see what i did.
DanielBoeVen said:
when i wrote
SU it said not found.
Click to expand...
Click to collapse
It needs to be "su" in lowercase, did you try that? If it still doesn't work in lowercase it means your root didn't work, or isn't installed properly. Try the z4root app to fix it.
Tried lowercase, don't work.
What is "z4root" for?
I see it says root/unroot, but which should i choose?
Ok. downloaded it and i could choose root, so i did. now it says
"Please wait while root completes and you
device is rebooted..."
been like that for 3 minutes, how long does it usually takes?..
OMG I ****ING LOVE YOU! LOOK LOOK LOOK!!!!
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It's been like that for a long time, but at least the pc recognizes it now, and DL mode is working! THANK YOU! If you lived in Denmark you'd be getting a case of beers now!
Even if this won't work, i at least can charge it and get into DL mode, the Z4 thing solver the root, and Terminal worked after that! Thanks!
Hmm it seems that it get's stuck in odin (tried odin v1.3 and on-click) at "SetupConnection"
But i'm going to see if i can maybe charge my phone now
EDIT: Aaaaaand now there's a weird
"mobile phone - - triangle with ! - - computer"
icon, hard to explain..
Hmm. Seems now i'm really screwed..
So if hairdryer heat thing won't work, i'm sending it to support, and hope they don't say "screw you, you broke it" (In sciency terms of course) and send a bill.
I hate this, right now until this work, my phone is an old Nokia which can make calls and won't send text messages.
I've been using smartphones for 5-6 years. I feel so "trapped" or "claustrophobic" with this Nokia.
Mailed Samsung a week ago, they said i should talk to my provider first, so i mailed "3" 3 days ago, and they said i should contact Samsung.. :S
So wrote to "3" again that they said i should contact Samsung. But they haven't answered yet, god it's frustrating!
I did something stupid because I kept getting the samsung boot loop. What had happened was that I successfully installed the khasmod rom for the Verizon tab but tried backing up rom through clockwork program, tab rebooted itself after pressing "back up rom". Tab got stuck in boot loop, so I used heimdall to flash a STOCK Verizon firmware(to also include boot.bin and sbl files). It successfully flashed and the tab went blank and never came back. With that said where can put this under... A lop-sided table leg crutch or a book shelf holder? All jokes aside, anyone know the next course of action?
oscaria said:
I did something stupid because I kept getting the samsung boot loop. What had happened was that I successfully installed the khasmod rom for the Verizon tab but tried backing up rom through clockwork program, tab rebooted itself after pressing "back up rom". Tab got stuck in boot loop, so I used heimdall to flash a STOCK Verizon firmware(to also include boot.bin and sbl files). It successfully flashed and the tab went blank and never came back. With that said where can put this under... A lop-sided table leg crutch or a book shelf holder? All jokes aside, anyone know the next course of action?
Click to expand...
Click to collapse
more details...
does the tab light up at all or is it just a black screen and wont turn on at all?
wait a few days to let it die all the way out and stick it on the original samsung usb wall charger...if you dont get a battery icon on the screen id say youre pretty much done.
i bricked mine but luckily i was still within my 2 week window with t-mo and they exchanged it...i mean they couldnt put it in bootloader to see if it had been hacked so what else could they do.
i read a post about a special cable you can make with a certain resistor wired into it so when you plug it into the tab it resets something and will let you go into download mode again...
BUT...if i remember correctly, it only worked when you get stuck at a splash screen, and if the tab wont turn on at all, it wont work.
any other paperweight ideas?
google around a bit more and see if theres some kind of option...i think you could try and send it to samsung if its under its 1yr warranty still, but thats a gamble if they DO get it working and see youve hacked it...voiding your warranty.
i just wonder if they could get it to turn on, and find your recovery, they still have to send it back to you...so if they fix the turning on issue, slap it in download and do the rest yourself. thatd be my last resort, fingers crossed bro, i know how ya feel right now, it sucked for me
No lights at all...
Tried: holding down power and vol down for 10 mins in the John.
Plugging into USB with CPU or charger and no battery icon... Left overnight even.
It's like it's sleeping or in an inception searching for something.
I've done hd2 and G2 but the flashing here is ultra brick mode capable...
Can you print the exact command you used for Heimdall? Assuming you entered all the files in the correct place then I assume it's simply a matter of flashing a primary or secondary bootloader that is not designed for your device. If the primary bootloader is still okay then you can use a custom jig to boot your device into download mode using the backup secondary bootloader. Search the forums for "custom jig", you might have more luck in the Galaxy S section though.
Is it kinda hard too do
Well to I've print screened my Heimdall setup in the pic below...
I 'm pretty sure I did myself in with the boot.bin and sbl.bin files --- I had the Khasmod v2. rom installed previous to this flash and sure enough -- I recalled reading something about not flashing such files due to bootloader lock or something to that effect.
Here is the web address of the file I got for the Stock Verizon Heimdall files:
http://www.droidforums.net/forum/sa...84-how-restore-vzw-galaxy-tab-stock-dj11.html
Im curious about that jig custom process for the galaxy S that I guess would work for the Tab...But I don't think my laptop would read or recognize an incepted Tab that wouldn't go into download or recovery or telephone --?---computer mode.
I'm pretty darn certain I would never touch a firmware upgrade or rom or kernal install with a 7inch Tab....I'm OTA all the way if my tab comes back alive
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http://www.flickr.com/photos/[email protected]/5595802236/
for the print screen pic of heimdall setup
I did this exact thing to my tab... So there is no solution?
Sent from my SGH-T959 using XDA Premium App
Hold the power button down by itself for about 10 seconds, let go, then do it again.
If nothing happens either time, put it on the shelf for about a week, then try it again, then plug it into the proper charger for a couple of hours, then try it again.
If it does nothing at any stage, then you can try returning it under warranty and see if they'll take pity on you.
I was in worse situation than u few days back, I tired going back stock jk2 from OverCome rom.
Tab got stuck in 'Phone connecting to PC mode' It's worst than the Samsung loop.
I read somewhere than 'if odin can detect yr tab, then it's not brick' just that u need the correct files.
lollypop said:
I was in worse situation than u few days back, I tired going back stock jk2 from OverCome rom.
Tab got stuck in 'Phone connecting to PC mode' It's worst than the Samsung loop.
I read somewhere than 'if odin can detect yr tab, then it's not brick' just that u need the correct files.
Click to expand...
Click to collapse
Your problem is fixable. My tab is bricked. Won't turn on, odin won't recognise.. Nothing. I am sending it into samsung tomorrow hoping they will do something about it.
Sent from my SGH-T959 using XDA Premium App
I'm in the exact same boat. Flashed those exact same files using Heimdall and now the thing won't turn on at all. I'm gonna give it a few days to see if the battery drains and plugging it in starts something up. Otherwise I guess I have no choice but to send it to Samsung as well.
I was in the same boat. I was trying to flash back to stock in oldin and something went wrong, tablet would do anything but show lights at bottom. Call carrier and Samsung said was covered under the one year manufacture warranty. I was without tablet for 2 weeks but not out of and money.
What I have just done was very stupid and careless, I know, so please don't remind me...
I'm pretty sure I've fully bricked the phone.
Okay, so this is what happened.
Yesterday I got a new Galaxy Ace Plus.
Last night I successfully rooted my Galaxy Ace Plus and installed CWM on it.
No troubles yet.
This morning I set my task to remove the virgin mobile branding and apps permanently. I figured that installing official Android 2.3.6 firmware would be like a fresh install, like when you reinstall an operating system on a desktop computer.
I used this guide: http://www.androidauthority.com/gala...irmware-74471/
Ok, so I wasn't (and still am not) aware of the significance of the PDA code. But anyway, I saw s7500 and Android 2.3.6 and went ahead.
With some confidence, I flashed the PDA to the phone with Odin.
At about 85% it said it failed.
So now begun a set of actions that would ultimately destroy my phone (I think...)
I found another 2.3.6 firmware from sammobile.com (S7500XXLC3_S7500VIRLC2_VIR), downloaded it, tried flashing it. Again, failed.
I realised I had 2 kies processes running in the background. I ended them
Tried flashing again. This time it worked.
I was relieved... But then I realised that superuser was gone from my apps, however all my old apps were still there. I was confused.
I took this to mean that my phone was now de-rooted (again, still not sure if I was right or not)
I tried recovery mode when it was off and I couldn't get to it...
I then did the cwm and rooting process again...
I used Odin and installed CWM again.
Then, I successfully got into CWM recovery mode.
I used the RootMe.zip with a bat file to root the phone again.
I then pressed reboot now.
But then it reboots in recovery mode again. It was permanently stuck in boot mode.
I then spent ages looking around online, sort of frantically trying anything I found.
Every guide though, suggest you remove your sd card to put the required files on it. I can't do this. the only micro sd card reader I own is the phone.
I then found you could use the ADB push function to add files to the sd card while it was in recovery mode.
I followed the instructions from this thread: http://www.transformerforums.com/for...0-windows.html
This is where I did the stupid thing....
So, I follow the instructions to put exitrecovery.zip (from another CWM recovery thread) on the sdcard. I run the zip from CWM recovery.
I reboot.
Still boots in CWM recovery...
So then, I fail to notice that I am in fact reading instructions for an ASUS transformer and follow steps 1 to 10 in the aforementioned thread like an idiot.
I install the zip provided fro the wrong phone, and then I even more stupidly on the command line execute:
Adb shell
echo boot | dd of=/dev/block/mmcblk0p3 bs=1 seek=0
exit
And then, I rebooted the phone.
And it never turned on again.
It is completely unresponsive.
The phone is literally not even a day old and it's fully bricked.
Well, I assume as much. I've tried recovery mode, download mode, and just plain turning on. Nothing.
I guess the next question should be, what do I do with my 1 day old brick?
Is there a chance that I can return it and get a replacement?
I'm very upset right now, so I remind you, please don't tell me how much of an idiot I am.
Here are some solutions:
TRY THEM FROM 1 - 4
1.FORCE DOWNLOAD MODE: -WORKS 50% (BEST TO TRY THIS ONE!)
If your phone doesn’t boot into download mode and you have a black screen after flashing froyo, here’s how you unbrick it. It has worked for many folks.
Instructions:
Prepare odin with the firmware u want to flash (in my case was gingerbread 2.3.3) and get it ready to go.
Remove battery, SIM and SD card, next connect your galaxy ace to the computer.
Hold Volume down + Power + Home button at the same time.
Insert the battery and wait a bit.
At this point Odin should have detected your SG Ace ( Yellow rectangle should appear)
Click Start button in Odin and wait about 5 min.
If all goes well it should come back to life.
Click to expand...
Click to collapse
From Supermini
Click to expand...
Click to collapse
Also you should know how to flash via odin:
1.On ODIN select the OPS button and load the Cooper_v1.0.ops file unto it. Ensure that the Auto-Reboot, Protect OPS and Reset Time is checked.
Unzip the firmware .Zip file in a folder If you get have the contents in .TAR (or .tar.md5), Check “One Package” option on the left side & skip PDA, Phone, CSC, BOOT options & directly go to ‘One Package’ option. Browse for the .tar (or .tar.md5) file & select it.
Click to expand...
Click to collapse
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Else leave the ‘One Package’ option unchecked &
-Click on BOOT and select the file called APBOOT
-Click on PHONE and select the file called MODEM
-Click on PDA and select the file called CODE
-Click on CSC and select a file called CSC
WARNING: Do not select anything in EFS
Before connecting to the pc boot your phone in the download mode which can be done by pressing Middle Key(HOME Key) + Power key and Volume Down Key .
Click to expand...
Click to collapse
4.Now connect your phone to PC via USB cable. On ODIN a COM Port mapping will indicate and turn to color yellow if the device is already detected. Click on Start.
Click to expand...
Click to collapse
Wait until the whole process completes (around 5 minutes). A progress bar on the left side of ODIN will show you the downloading progress. When it says “Close Serial Port & Wait Untill Reboot” , unplug the USB. You’re phone mostly likely to reboot into new ROM now. Change the default language at your own Region & you’re done. Note- In some cases,you might get a bootloop. Simply shutdown & reboot into Recovery Mode. Wipe Cache partion & Clear personal Data/Factory Reset. Restart Again. Done!
Click to expand...
Click to collapse
Also after it flashed (asuming it worked) go to recovery again and wipe data/factory reset
2.USB JIG:Cheap, you can build your own google "download mode JIG" -WORKS 50% of the time
3.Service center:Take it to your cell phone provider and ask for a repair when they ask you about roms...etc. act dumb..if the say ROM you say "Cd ROM?"They will laugh but fix you phone. -ALWAYS WORKS
4.Jtag repair: this will cost you some money, hopefully there is someone near you who can do this google for "JTAG repairs" -WORKS 75%
GOOD LUCK!
Option 1 doesn't work.
There is absolutely no sign of life.
Also, Option 3 - the nearest service centre is in Cornwall, Hayle, and I'm in Exeter Devon. That takes over 2 hours to drive there. Do they allow people to mail in their broken phones?
I've sent an email to samsung describing no more than 'my phone has died unexpectedly and I want a replacement'
They have yet to get back to me.
On the Samsung site, I noticed they have another support page, and in the top right, it says "Repair & Track Status", a bit like Apple have...
I've registered and clicked on this, and it takes me to a completely broken part of the site. I try and register my phone in My Products and it just hangs and says Data processing...
http://www.samsung.com/uk/support/main/supportMain.do
:/
hedgehog90 said:
I've sent an email to samsung describing no more than 'my phone has died unexpectedly and I want a replacement'
They have yet to get back to me.
On the Samsung site, I noticed they have another support page, and in the top right, it says "Repair & Track Status", a bit like Apple have...
I've registered and clicked on this, and it takes me to a completely broken part of the site. I try and register my phone in My Products and it just hangs and says Data processing...
http://www.samsung.com/uk/support/main/supportMain.do
:/
Click to expand...
Click to collapse
Take phone to service centre after you undo all mods you made.Tell them you were updating your phone with Kies,and your phone suddenly shutdown.Make sure to maintain a n00b smile
I can't undo the mods when the thing won't even turn on
This is a nice guide to fully brick your device. You need to send it to samdung service center.
Sent from my GT-S5830 using xda app-developers app
hedgehog90 said:
I can't undo the mods when the thing won't even turn on
Click to expand...
Click to collapse
Oopsy..Forgot Service Centre is the only thing left to do
Sent from the year 3000 using a SGA where sheep's are not present.
Uh oh
Okay. So after giving up with the email system (utterly useless), I finally phoned customer support today.
I described everything that had happened (a version in which my phone just dies unexpectedly with no wrongdoing from myself...), and I was sent an email with all the information I need to send it to a repair centre.
So, it's all packed and ready to be sent to Norwich Samsung Repair Centre.
...I am quite anxious though.
I asked if I'd be getting a replacement, and I was told I would be getting the phone I sent but repaired. Well... if they DO repair the phone, they'll see that I've tampered with it.
Unlike what I thought, I won't be getting a replacement... but what if they can't repair it?
I'm nervous I'm going to get an email or a phone call from someone at the repair centre with bad news... or confronting me on my heinous crime.
Also, if they find something, they'll likely remember my phone and my details and have it blacklisted from being repaired in any repair centre.
To add to my worries, I finally got a reply from my email:
Unfortunately we are unable to replace your mobile phone as your warranty in accordance with your statutory rights within the first 28 days lies with your retailer, after this time has elapsed your warranty is a repair only, therefore if the retailer are refusing to exchange the unit for you, all that we can offer you is a repair.
Click to expand...
Click to collapse
More and more seems like they won't be sending back a new shiny phone... which is a shame.
The virgin mobile branding really pisses me off.
Also, I have written a description of what happened to my phone which I must send with the phone to the repair centre. At the end of it I've added:
If it does turn out to be completely unrecoverable like I expect, I ask that you refurbish me with an unlocked phone. Unfortunately, the seller I bought this phone from claimed it was not locked to a provider, but it turned out to be locked with Virgin Mobile. In the time the phone was working, I had not yet changed providers/sims.
This would be much appreciated to save me the hassle of doing this.
Click to expand...
Click to collapse
Is this a good idea? Given that it seems quite unlikely I will be receiving a new phone, should I ask them for an unlocked phone?
I'm not sure if it looks a little suspicious...
Should I even send it off??? If I go in person will it increase my chances? Could i walk away with a repaired/new phone in the same visit?
Please give me some answers
Correct me if I'm wrong but I'm pretty sure they won't know you've tampered with it if it's fully bricked
Sent from my GT-S5830 using xda app-developers app
You use the excuse of updating it via KIES, that should have bricked more phones than ROM manager.
One of the later resorts is to get 3 100ohms resistors and make a USB Jig, youtube it if you want further information. I havent tried it myself but it seem to have rescued quite a few phones.
It's been sent back.
Probably should have tried a jig first... but I figured I MIGHT get a replacement unlocked phone if I sent it back and it was beyond repair.
...Or, they might find out I tampered with it in a bad way, black list me, send back the phone and give me a firm slap on the wrist for being such a stupid **** (starts with c, ends in t).
Also, in the email, it said this:
You can send the handset off for repair by using one of the below address options:
‘FREEPOST SAMANREP’ (This is a freepost option)
(On the front of the envelope)’
OR
‘A NOVO COMMUNICATION HOUSE (This is a standard delivery option and will be chargeable)
SAMSUNG
VULCAN ROAD NORTH
NORWICH
NR6 6AQ’
Click to expand...
Click to collapse
So, I did the above option, I just put FREEPOST SAMANREP on the envelope. This seemed strange to me at the time. When I took it to the post office, the lady behind the window looked at it and gave me a puzzled/concerned look, and I explained to her the reason behind it.
I sent it anyway.
Won't be too surprised though if it's sent to the return address in a couple days...
What's weirder is googling FREEPOST SAMANREP returns absolutely zero results. Try it yourself if you don't believe me.
What do you think? Weird?
Also, I'd like some reassurance about my return. I'm quite anxious that I'm gonna get in trouble.
you should have send it through standard courier. FREEPOST SAMANREP doesnot seem to be an address to me. Even I googled it, but it returned 2 results which were your post at xda. So I dont think such a thing exists. But anyways, just hope that I am wrong and your handset reaches samsung
Arses.
If it's wrong then really, wtf Samsung!!! I knew it looked weird... damn it.
I've seen a sorting office, and I know they do a very good job of finding the correct address if it is incorrectly written/illegible... But if the address doesn't even crop up on Google, then it can't be an address surely, and I'll probably be getting it back in the mail by the return address.
Wait and see....
hedgehog90 said:
Arses.
If it's wrong then really, wtf Samsung!!! I knew it looked weird... damn it.
I've seen a sorting office, and I know they do a very good job of finding the correct address if it is incorrectly written/illegible... But if the address doesn't even crop up on Google, then it can't be an address surely, and I'll probably be getting it back in the mail by the return address.
Wait and see....
Click to expand...
Click to collapse
Hey hedgehog90, I own this phone too, I stumbled on this thread and am just wondering how all this ended. Did u manage to get it working?
hedgehog90 said:
Yesterday I got a new Galaxy Ace Plus.
Click to expand...
Click to collapse
If you don't get your phone back, you can buy a pre-owned one from here, or, you could buy this.
hello hedgehog90, What happend finally... me too have the same problem
hedgehog90 said:
Okay. So after giving up with the email system (utterly useless), I finally phoned customer support today.
I described everything that had happened (a version in which my phone just dies unexpectedly with no wrongdoing from myself...), and I was sent an email with all the information I need to send it to a repair centre.
So, it's all packed and ready to be sent to Norwich Samsung Repair Centre.
...I am quite anxious though.
I asked if I'd be getting a replacement, and I was told I would be getting the phone I sent but repaired. Well... if they DO repair the phone, they'll see that I've tampered with it.
Unlike what I thought, I won't be getting a replacement... but what if they can't repair it?
I'm nervous I'm going to get an email or a phone call from someone at the repair centre with bad news... or confronting me on my heinous crime.
Also, if they find something, they'll likely remember my phone and my details and have it blacklisted from being repaired in any repair centre.
To add to my worries, I finally got a reply from my email:
More and more seems like they won't be sending back a new shiny phone... which is a shame.
The virgin mobile branding really pisses me off.
Also, I have written a description of what happened to my phone which I must send with the phone to the repair centre. At the end of it I've added:
Is this a good idea? Given that it seems quite unlikely I will be receiving a new phone, should I ask them for an unlocked phone?
I'm not sure if it looks a little suspicious...
Should I even send it off??? If I go in person will it increase my chances? Could i walk away with a repaired/new phone in the same visit?
Please give me some answers
Click to expand...
Click to collapse
hello hedgehog90, What happend finally... me too have the same problem
hey guies use USB JIG product which you can buy from web.
this product let you enter in download mode while you have bricked/ couldn't open download mode by using keys.
m using this product on my ace plus & it successfully works :good:
note : this product remove binery counters too in galaxy s series product & on web you can't find usb jig specific for ace plus yet then buy s series usb jig it also work on ace plus to enter download mode except you cannot remove that binery counts
right this happened to me mate!!!! ive fixed it tho email me [email protected] i will tell you what i did and anyone else who has the problem im in the uk :cyclops:
Thank You for you HELP
PulseDroid said:
Here are some solutions:
TRY THEM FROM 1 - 4
1.FORCE DOWNLOAD MODE: -WORKS 50% (BEST TO TRY THIS ONE!)
Thank Your HELP
Click to expand...
Click to collapse
I got a note 9 originally sprint. Flashed tmobile u1 pie. Everything works fine except for two things. One of them is no edge screen notifications which isnt a big deal dont really need it. But the other is google maps. It keep loosing gps location when i put phone to sleep(app running in background). Yes location is on, wiped cache on app, downloaded newest version of maps even tried older version but still not working. Went to settings to make sure location permision is on and still not working. If anybody can fix this i would appreciate it. The last thing i can think of doing is factory reset. Wanna avoid that for now unless i dont find a workaround.
timex300 said:
I got a note 9 originally sprint. Flashed tmobile u1 pie. Everything works fine except for two things. One of them is no edge screen notifications which isnt a big deal dont really need it. But the other is google maps. It keep loosing gps location when i put phone to sleep(app running in background). Yes location is on, wiped cache on app, downloaded newest version of maps even tried older version but still not working. Went to settings to make sure location permision is on and still not working. If anybody can fix this i would appreciate it. The last thing i can think of doing is factory reset. Wanna avoid that for now unless i dont find a workaround.
Click to expand...
Click to collapse
Make sure the first option is the same as attached. Mine wasn't, and GPS would lose connection if I turned the screen off.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Make sure the first option is the same as attached. Mine wasn't, and GPS would lose connection if I turned the screen off.
Click to expand...
Click to collapse
Yeah same as yours. Still loosing signal. Ill post a screen shot later on show u exactly how it looks.
timex300 said:
Yeah same as yours. Still loosing signal. Ill post a screen shot later on show u exactly how it looks.
Click to expand...
Click to collapse
factory wipe!
bober10113 said:
factory wipe!
Click to expand...
Click to collapse
Or roll back to the version I'm using before the nuclear option.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Or roll back to the version I'm using before the nuclear option.
Click to expand...
Click to collapse
If i dont figure it out by this weekend ima factory wipe. I heard it might be the case. Might try that see if that is the issue i doubt it though.
Limeybastard said:
Or roll back to the version I'm using before the nuclear option.
Click to expand...
Click to collapse
Ended up doing a factory reset was a pain having to get my stuff just the way i wanted but now maps works fine. Thanks.
thers an unwritten rule in IT that should be applied to phones as well.if you ask me its just common sense too;
you dont update to major OS revisions. You should always start fresh.
Down the line, much less headaches and wasted time figuring out what happened when weird crap happens.
bober10113 said:
thers an unwritten rule in IT that should be applied to phones as well.if you ask me its just common sense too;
you dont update to major OS revisions. You should always start fresh.
Down the line, much less headaches and wasted time figuring out what happened when weird crap happens.
Click to expand...
Click to collapse
Well when i flashed via patched odin the tmo u1 pie firmware it did do a factory reset started clean/fresh idk but it works now.
timex300 said:
Well when i flashed via patched odin the tmo u1 pie firmware it did do a factory reset started clean/fresh idk but it works now.
Click to expand...
Click to collapse
not sure if data is actually fully wiped. one thing for sure, doing it manually wiping cache and data in recovery is a sure bet.
anyways glad you got it working
If anyone else runs into this issue phone could be going into idle/sleep mode. Always turn off battery optimization setting if you do not want app put to sleep after a period of screen being turned off. Phone is set to "learn" or GUESS when apps are not needed to be kept awake alive. Settings look like this...
Certain settings give your phone the urge to guess what you need & want or don't need or want running at any given time based on your use, Long story not as smart as it sounds. It just makes or has a hunch based upon recording things like location, speed of100% predicta travel, sleeping, and any other stats it feels like monitoring. No human phone usage is predictable and same routine to the millisecond, People vary, this is where it becomes a hastle so I choose all the apps I don't need to run constantly or receive updates/notis from & I put them under always sleeping section. It was an interesting selling point but really needs work, or just bigger batteries & better power saving features that do not "guess" or make "assumptions" about our usage habits.
Hi all,
I recently just updated to Pie 52.0.A.3.27 a couple of days ago and I'm not really digging it. I have a XZ2 Compact H8314 NZ.
I prefer the Oreo UI over Pie - the nav bar is white most of the time, doesn't hide at specific (splash) screens like it does in Oreo, volume control is now on the side and I feel like it's harder to slide as the space is smaller...
Sometimes my screen rotates by itself even though I have auto-rotate off all the time, and it won't rotate back unless I turn auto-rotate on and off again to reset it.
The clock is on the other side and I can't break my 5+ yr habit of looking at it on the right instinctively!
Also the top tray slide down notif bar has the icons' circle borders spilling outside the side frame line which bothers me so so much. The icons tray was black and now it decided to turn white today and I am really not liking it. (I attached a screenie to better help explain what I mean)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Click to expand...
Click to collapse
Also when I'm playing mobage, previously on Oreo I can set it up on autogrind and it runs through the whole thing, but sometimes in Pie it decides by itself to screen off and my mobage stops running as a result. :/
It feels really buggy to me. I had no issues in Oreo before...
So I have a few questions -
I have an update available to 52.0.A.3.126, does it fix some of these issues?
If it doesn't and I end up continuing hating Pie, can I go back to Oreo?
I assume a factory reset will always put me back at Oreo?
harpnote said:
Hi all,
I recently just updated to Pie 52.0.A.3.27 a couple of days ago and I'm not really digging it. I have a XZ2 Compact H8314 NZ.
I prefer the Oreo UI over Pie - the nav bar is white most of the time, doesn't hide at specific (splash) screens like it does in Oreo, volume control is now on the side and I feel like it's harder to slide as the space is smaller...
Sometimes my screen rotates by itself even though I have auto-rotate off all the time, and it won't rotate back unless I turn auto-rotate on and off again to reset it.
The clock is on the other side and I can't break my 5+ yr habit of looking at it on the right instinctively!
Also the top tray slide down notif bar has the icons' circle borders spilling outside the side frame line of the which bother me so so much. And now the icons tray was black and it decided to turn white today and I am really not liking it. (I attached a screenie to better help explain what I mean)
Also when I'm playing mobage, previously on Oreo I can set it up on autogrind and it runs through the whole thing, but sometimes in Pie it decides by itself to screen off and my mobage stops running as a result. :/
It feels really buggy to me. I had no issues in Oreo before...
So I have a few questions -
I have an update available to 52.0.A.3.126, does it fix some of these issues?
If it doesn't and I end up continuing hating Pie, can I go back to Oreo?
I assume a factory reset will always put me back at Oreo?
Click to expand...
Click to collapse
Try Q
MartinX3 said:
Try Q
Click to expand...
Click to collapse
If you mean try a quote? I think it worked! Thanks! Haven't done BBcode in years!
harpnote said:
If you mean try a quote? I think it worked! Thanks! Haven't done BBcode in years!
Click to expand...
Click to collapse
Try Android Q. It's great.
emcom said:
Try Android Q. It's great.
Click to expand...
Click to collapse
Is Android Q even available for the XZ2 Compact? Will it still have the same UI issues as Pie....
harpnote said:
Is Android Q even available for the XZ2 Compact? Will it still have the same UI issues as Pie....
Click to expand...
Click to collapse
Of course it's available. But remember to do the full factory resert after the upgrade (or simply run the software repair option from Sony software on the PC)
Most of the problems comes from the fact that people do not perform factory resets after major OS upgrades.
emcom said:
Try Android Q. It's great.
Click to expand...
Click to collapse
emcom said:
Of course it's available. But remember to do the full factory resert after the upgrade (or simply run the software repair option from Sony software on the PC)
Most of the problems comes from the fact that people do not perform factory resets after major OS upgrades.
Click to expand...
Click to collapse
If going by what you say, even if I factory reset my phone now it won't be back to Oreo?
harpnote said:
If going by what you say, even if I factory reset my phone now it won't be back to Oreo?
Click to expand...
Click to collapse
No, no chance. You'd have to reflash it with older software.
emcom said:
Try Android Q. It's great.
Click to expand...
Click to collapse
emcom said:
No, no chance. You'd have to reflash it with older software.
Click to expand...
Click to collapse
That's really sad to hear... I assumed that I could always go back via factory reset like other phones.
I assume I'll need a file of the older software, would you be able to point me in the right direction for a tutorial of sorts and hopefully a resource to get a copy of Oreo? I see Xperifim mentioned but it only seems to have the latest software.
EDIT: I found the Sony archives which has these two softwares but they were not the ones I had on my phone prior to the Pie update, but are the closest in number. Would it still be safe to flash using these?
https://developer.sony.com/file/download/open-source-archive-for-51-1-a-11-51/
https://developer.sony.com/file/download/open-source-archive-for-51-1-a-4-265/
Would I lose my region customisation? How important is this? I see region customisation mentioned in some threads.
I'll keep searching for how to flash/methods of loading older softwares.
harpnote said:
That's really sad to hear... I assumed that I could always go back via factory reset like other phones.
I assume I'll need a file of the older software, would you be able to point me in the right direction for a tutorial of sorts and hopefully a resource to get a copy of Oreo? I see Xperifim mentioned but it only seems to have the latest software.
EDIT: I found the Sony archives which has these two softwares but they were not the ones I had on my phone prior to the Pie update, but are the closest in number. Would it still be safe to flash using these?
https://developer.sony.com/file/download/open-source-archive-for-51-1-a-11-51/
https://developer.sony.com/file/download/open-source-archive-for-51-1-a-4-265/
Would I lose my region customisation? How important is this? I see region customisation mentioned in some threads.
I'll keep searching for how to flash/methods of loading older softwares.
Click to expand...
Click to collapse
Ideally, you would flash the software from your operator, if available.
If not, then go for the one from your region of the world.
Some time ago I've downgraded my Xperia XA2, and it went smoothly.
If you use the software for EXACTLY THE SAME phone model then flashing is perfectly safe.
(actually, it's also safe if you use even some parts of software from very similar model - few days ago I just added the VoLTE and WiFi calling functionalities to my newly purchased XZ2 Premium Dual Sim using two files from regular XZ2 Dual Sim. So probably in my country I have one and only one Xperia XZ2 Premium working with VoLTE and WiFi calling in my operator's network )
Oh, and factory reset is NEVER downgrading the phone. It's only resetting phone settings to initial values and deleting all the data.
emcom said:
Ideally, you would flash the software from your operator, if available.
If not, then go for the one from your region of the world.
Some time ago I've downgraded my Xperia XA2, and it went smoothly.
If you use the software for EXACTLY THE SAME phone model then flashing is perfectly safe.
(actually, it's also safe if you use even some parts of software from very similar model - few days ago I just added the VoLTE and WiFi calling functionalities to my newly purchased XZ2 Premium Dual Sim using two files from regular XZ2 Dual Sim. So probably in my country I have one and only one Xperia XZ2 Premium working with VoLTE and WiFi calling in my operator's network )
Oh, and factory reset is NEVER downgrading the phone. It's only resetting phone settings to initial values and deleting all the data.
Click to expand...
Click to collapse
Thanks for all the help so far emcom, I read that I have to unlock the bootloader first and Sony website says it will actually put it back to how to came out of the factory? Does that mean it'll be like, how I first got the phone new from the shop (Oreo)?
Under "preparations" https://developer.sony.com/develop/open-devices/get-started/unlock-bootloader/
Unlocking my bootloader means invalidating my warranty, I still have a year left to go on that so I decided to put up with Pie for another year before unlocking that.
harpnote said:
Thanks for all the help so far emcom, I read that I have to unlock the bootloader first and Sony website says it will actually put it back to how to came out of the factory? Does that mean it'll be like, how I first got the phone new from the shop (Oreo)?
Under "preparations" https://developer.sony.com/develop/open-devices/get-started/unlock-bootloader/
Unlocking my bootloader means invalidating my warranty, I still have a year left to go on that so I decided to put up with Pie for another year before unlocking that.
Click to expand...
Click to collapse
Factory reset = fullwipe of your userdata
Please unlock your phone only if you booted the newest stock firmware before successfully
MartinX3 said:
Factory reset = fullwipe of your userdata
Please unlock your phone only if you booted the newest stock firmware before successfully
Click to expand...
Click to collapse
So you're saying, before I unlock the bootloader I should update to the latest available firmware via OTA, then unlock bootloader, and then flash an older firmware using Emma/Sony's flashing program?
Sorry it took so long for me to reply... the topic didn't show up after the move and when it did, I couldnt reply cause I was always logged out on the page of the topic, and now I can finally be logged in on this page and reply.
emcom said:
Try Android Q. It's great.
Click to expand...
Click to collapse
Not. Scope storage to suck up the cpu cycles for what? Killed overlays. Killed features in many apps like Karma Firewall.
Q, the big sister no one wants.
Pie is fast and stable.
The Samsung variant has a lot of none rooted customization available on the Galaxy store.
My homescreen looks exactly how I want it to.
Don't know about Sony's take on it.
Don't enable any power management as this tends to screw up apps and eat battery.
harpnote said:
So you're saying, before I unlock the bootloader I should update to the latest available firmware via OTA, then unlock bootloader, and then flash an older firmware using Emma/Sony's flashing program?
Sorry it took so long for me to reply... the topic didn't show up after the move and when it did, I couldnt reply cause I was always logged out on the page of the topic, and now I can finally be logged in on this page and reply.
Click to expand...
Click to collapse
Yes, exactly, for a proper TA partition after unlock
No problem, the migration was hard work.