Hello. I am having an issue with my Moto e4 Plus. I have searched and searched for a solution, but I cannot seem to find one that doesn't seem to be outdated.
I downloaded and installed the latest update sometime in April. It immediately bricked my phone. When I boot it up, it goes through the startup animation and then freezes. Sometimes it freezes during the startup animation. I can access fastboot and recovery mode. I CANNOT access any settings to put the phone in developer mode. Anything I have tried is always stopped by the phone still being in "oem_locked" mode. Honestly, I did not have anything on the phone that I am afraid to lose, so I am just wanting to do a fresh install of Android Nouget. I have tried the factory reset option and the wipe cache option in recovery mode and neither of those work. Can anyone point me in the right direction to get my phone functioning again?
TIA!
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I could only find three references to boot loop in the Moto G troubleshooting area...so here I type.
phone is XT1064
Was trying to side load Lollipop. Got to the boot menu no problem...when I selected Recovery the phone rebooted and got stuck on the Moto logo screen "powered by android."
I'm able via external reset get back to the boot menu, but whatever option I choose I end up looping...
Just spent a couple of hours with Moto tech support...painful, avoid if possible. The script pages were turning so fast I thought there were wind gusts in the tech office!
Any ideas would be greatly appreciated.
Littlalex
littlalex said:
I could only find three references to boot loop in the Moto G troubleshooting area...so here I type.
phone is XT1064
Was trying to side load Lollipop. Got to the boot menu no problem...when I selected Recovery the phone rebooted and got stuck on the Moto logo screen "powered by android."
I'm able via external reset get back to the boot menu, but whatever option I choose I end up looping...
Just spent a couple of hours with Moto tech support...painful, avoid if possible. The script pages were turning so fast I thought there were wind gusts in the tech office!
Any ideas would be greatly appreciated.
Littlalex
Click to expand...
Click to collapse
did you have your xt1064 rooted? i have mine rooted in lollipop, i also have the boot loop when starting sometimes, so far you can uninstall root via super user app and solve the problem or have patience untill some good developer fix this problem, to get out of the boot loop i find that connecting to charger the phone does the trick for me, it take like 3 minutes to start, if i uninstall root it starts very fast, im waiting for a solution.
Just got my XT1095 last week and unlocked the bootloader and rooted the phone (still on 4.4.4). Was playing around with the boot animations last night and all of a sudden my phone froze at one frame of the animation. The weird thing is my phone still works, I can feel the haptic feedback when I press buttons and Moto Voice works too, but I just can't see anything on the screen except the frozen boot animation. After restarting the phone several times, the same thing happens.
Tried to push some stuff to phone and realized i might not have re enabled usb debug after unlocking bootloader..
Friend suggested updating to 5.0 and see if that resets boot, but I can't even fully load Moto Device Manager it says "Update is Already in Progress" and closes.
Any ideas how to reset everything or restore stock boot animation?
Hi all,
I use CM12 from MacLaw in combination with TWRP 2.8.1.0 recovery for about 3 weeks now.
Yesterday the phone didn't respond properly, was very very slow and I basically couldn't use the phone. It felt like the CPU was at 100% all the time, so unlocking the phone, calling and so was nearly impossible. A reboot (battery removal) didn't solve it, also the pin code for the sim card came after a few minutes while usually this will come right after starting.
So eventually I did a factory reset from the menu as I did on other occasions just to get rid of this kind of problems.
Well, right after the Samsung s3 mini logo I get the TWRP logo and it will be stuck in there, I see it blinking every few seconds and that's it. When I connect the phone to USB I hear it connecting-disconnecting every few seconds (bing-bong, bong-bing sound).
After a while I flashed TWRP using Odin again, this didn't give any problem but it will still hang in this TWRP loop.
I found some references to this problem but no real solutions. Someone suggested to use ADB but I don't know how to do that, nor could I find a suitable guide on this.
Can anyone help me? Or is it bricked somehow?? I suspect not, download mode is still working.
Thanks for any help!
Hi
I have an AT&T XT1058 with locked bootloader, on 4.4.4
I tried to rest it to factory, but it got stuck on 'Erasing...' (with the little droid) for more than an hour, so I reset it.
Since then it won't boot, only keep stuck on 'Erasing...'. I've tried reflashing it with ATT_XT1058_4.4.4-KXA21.12-L1.26_CFC_1FF both using RSD lite and manually using mfastboot, but no luck - the phone still boots to 'Erasing...' and sometimes after that to the recovery.
I didn't find anything in relevant threads. Does anyone have an idea?
Selecting 'Factory' in the bootloader seemed to fix it.
It is more comlicated than that
The phone does boot after selecting 'factory' in bootloader, but only once - turning the phone off and on again brings it back to its 'erasing...' state. Besides that the phone seems to not be able to charge the battery
mokagi said:
It is more comlicated than that
The phone does boot after selecting 'factory' in bootloader, but only once - turning the phone off and on again brings it back to its 'erasing...' state. Besides that the phone seems to not be able to charge the battery
Click to expand...
Click to collapse
Were you able to get this resolved? I have a xt1095 doing the same thing when I flash a stock recovery. Just shows the android guy and just stuck at erasing... When I flash TWRP it doesn't get stuck at the "erasing..." anymore but just boots straight into TWRP.
Sorry for the late response, I missed the notification on your message.
I wasn't able to fix it, returned it to motorola.
Hi guys,
So I had a stock T-Mobile LG G4 H811 that I had unlocked and booted into twrp version 3.1.1-1-g4. I wasn't able to actually flash recovery of this .img becuase of a write failure. So I booted into it instead and then installed it from within twrp into the recovery partition. The actual stock software was the ORIGINAL original, which I think was android 5.1.1
From there, I cleared the cache and delvik cache and installed the G4-H811-10N-xTreme-2.0 Rom. Now, I can't boot into recovery mode anymore, and all I get is the bootloop.. but it's not dead yet because it's a software issue on my part and not a hardware failure.
Any advice on how to get it to recovery mode or at least so I can boot into twrp somehow to try and get this fixed? I tried Power+Volume Down and then let go a sec and Power+Vol Down again and it won't work at all. Just goes straight to bootloop.
Thanks in advance.. I know I screwed up somewhere.. just so many loopholes, it's easy to miss.
Best,
Johnnie
Got somewhere, still broke
Well, somehow I managed to boot into recovery mode only 1 time and installed the stock Tmobile rom. It installed, but now I get a white T-Mobile screen on boot up and it stays there. I tried using the LG Flash Tool 2014 and the stock T-Mobile H811 10N firmware for T-Mobile, but all I get is connection to server errors and the software won't install to the phone over download mode. Anyone else have this problem? I've been trying to figure this stupid thing out for 6 hours. Also, I'm wondering if installing the stock firmware caused the original recovery partition to go back to stock too which is the reason I'm no longer able to boot into recovery mode? It just doesn't recognize it. Power+vol down and then vol down doesn't do anything.
When using the LG Flash Tool 2014, all I get is Connection to Server Failed, Try again. So I do, and nothing. It fails at 9%
Thanks.
jtlefebvre said:
Well, somehow I managed to boot into recovery mode only 1 time and installed the stock Tmobile rom. It installed, but now I get a white T-Mobile screen on boot up and it stays there. I tried using the LG Flash Tool 2014 and the stock T-Mobile H811 10N firmware for T-Mobile, but all I get is connection to server errors and the software won't install to the phone over download mode. Anyone else have this problem? I've been trying to figure this stupid thing out for 6 hours. Also, I'm wondering if installing the stock firmware caused the original recovery partition to go back to stock too which is the reason I'm no longer able to boot into recovery mode? It just doesn't recognize it. Power+vol down and then vol down doesn't do anything.
When using the LG Flash Tool 2014, all I get is Connection to Server Failed, Try again. So I do, and nothing. It fails at 9%
Thanks.
Click to expand...
Click to collapse
try using LGUP