Database Develop

Weird phone freeze behaviour and other abnormalities! Is this normal?

Hi guys,
I'm on 2.1 Stock ROM, no taskkillers etc.
My homescreen is completely frozen as I type now and I can't open the apps menu (the app drawer with 3D conveyor belt effects) or slide to any other homescreen whether i lock/unlock the screen as many times i want!
On touching any homescreen icon absolutely unrelated apps are launching, eg, on touching messaging icon the stock camera launches (whose icon is on a different homescreen!)...on touching market icon...color flashlight launches (icon not on any homescreen...straight in app menu/drawer) etc etc! So cant launch maps or anything. 8 icons on homescreen and remaining space is taken by weather widget donation HTC style clock.
Wait a min...a call just came through fine and I could answer it...after hanging up I could touch all home screen icons and they were working but then suddenly my entire home screen rotated and went to landscape mode! Like all home menu icons, weather clock etc are in landscape/vertical direction and not alined/fitted to the entire screen...as in the ends of icons are cut off as the whole page looks magnified cos its obv not intended to be like that. Landscape orientation is not supported or needed on homescreens/app menu etc on the N1. Why is this happening (never came across this orientation change issues in any forums inc. xda) , why the hang?! Weird things regarding touch sensitivity and screen behaviour etc keep happening from time to time but I know about all that screen, touch sensor make and quality issues etc etc.
Also, I've noticed that everytime after a restart my phone takes atleast 20 mins to half hour plus to get everything working snappily and respond at full speed, eg, till then homescreen transitions are not smooth, all gallery pics dont load up to show for a long while (16 gig class 2 sandisk card). Is this normal?
Sometimes after switching to 3G my 3G watchdog (mobile data transfer measurement app) doesn't auto launch (app issue maybe?) and sometimes no mater how many times I choose wifi ON, it doesn't turn on! Switching it off from power control widget (i.e., 3G on) and then on again doesn't turn on wifi either even when good signal on my laptop!
Earlier today my phone was lying on the desk and it auto-restarted god knows why! The phone freeze happened like 10-11 hours after the restart today afternoon so memory etc wasn't so full or too many apps launched. The home screen rotation orientation has changed before in the past too so not first time to be clear.
I have still more than 80 mb app memory free in internal memory and dont overload my phone with crappy apps etc etc.
Pls advice and discuss.

I know you're on a stock rom now, but have you previously unlocked the bootloader and flashed anything else like recoveries, roms, etc?
If you have and you just reverted back to a stock rom, you could've downloaded a bad rom.
Have you dropped your phone? banged it around a bit?

mrandroid said:
I know you're on a stock rom now, but have you previously unlocked the bootloader and flashed anything else like recoveries, roms, etc?
If you have and you just reverted back to a stock rom, you could've downloaded a bad rom.
Have you dropped your phone? banged it around a bit?
Click to expand...
Click to collapse
Nope...none of those...fresh as a daisy!

Ok, well 2 options...
Option #1 - Return your phone for a new one if it's under warranty.
Option #2 - Unlock the bootloader, upgrade your recovery, flash the new radio and upgrade to a new rom like cyanogenmod. Come to the Dark Side young skywalker.

mrandroid said:
Ok, well 2 options...
Option #1 - Return your phone for a new one if it's under warranty.
Option #2 - Unlock the bootloader, upgrade your recovery, flash the new radio and upgrade to a new rom like cyanogenmod. Come to the Dark Side young skywalker.
Click to expand...
Click to collapse
So returning or rooting are my only options??? Why does the screen rotate weirdly? Is there any explanation of what's gone wrong?!
See if its a hardware n I root then I'll cry later due to voided warranty n in UK we get a 2 year warranty.
As far as bumps or knocks are concerned...ofcourse the phone takes normal hits or once or twice falls from my laptop to my carpeted floor but that's all.
There has to be logic behind this!

strange sceen happenings...
I've had the same ghost in my machine. In addition, my nexus would lose communication with the network and the cool startup screen with the streaming x would show. I had to pull the battery to get things back to normal. Enom suggested to watch my apps, he thought maybe one had a memory leak.
I found that moving my apps to my sdcard made my phone shot my phone to the streaming x about twice a day. Since wiping and not doing this, I haven't had that problem. I also found that my fav craigslist app was causing my screen to go unresponsive. I think the craigslist app was checking it's update and monopolized the cpu. Since my wipe i havent' installed it and the phone is working better.
Last, I installed nextheme 1.8.1. It also seems to quell the errant screen happenings. The screen still has it's moments, but if i press the off button and turn the phone back on again, i have control back.
I still have problems, but i've gotten them managable. I don't think it's a hardware problem because my rom choise and app selection really affect it. If it were hardware, it would be more consisitant regardless.
Hope this helps...

[Q] Random Reboots

Perhaps not random, but possibly keyboard related. I believe I have experienced at least three, perhaps more reboots at various times. I just had one a minute ago when I opened my keyboard from a sleep state (dark screen). My lockscreen had what looked like a Droid X background which caught my attention, then after a couple of seconds, it rebooted.
As I mentioned, this has happened at least twice before, but always when I was trying to do something and (I believe) involving the keyboard. I've never had it reboot in the middle of anything, so the impact is negligible. Add to that how FAST the D3 reboots, it's a very minor annoyance. My old Tbolt used to do that as well, but the reboot time was probably three or four times as long, and it sometimes did it in the middle of something.
Has anyone else experienced this? If you have, sound off and perhaps we can get Moto's attention. If it's just me, then that's great news and I doubt I'll do anything about it since the impact is so minor.
It's hard not to notice since it makes the "Droid" noise when it reboots. Assuming you don't have the same sound assigned to a notification of course.

I noticed it yesterday once (and I just got the phone then too ;-; ), and it was while I was opening the camera app, I decided to open the keyboard for some reason (I don't know why), the phone locked up for a minute and then just rebooted. I also had a temporary lockup while opening up the keyboard while opening Handcent, but it regained responsiveness after about 15 seconds. For me it happens to be something to do with the keyboard while opening apps. We need more people to reproduce this problem so we can get down to the root cause :|

Got two droid 3`s in my house and haven't experience any random boots.
Sent from my DROID3 using XDA Premium App

Happened to me while talking on the phone a few times. Got a replacement and it happened again. Never with the keyboard though. Very troubling especially with the second handset.

I have experienced reboots with the camera and camcorder apps lagging, and just general issues with those apps anyway.
Sent from my DROID3 using XDA Premium App

I haven't had it happen since I originally posted until today. Today it rebooted in my pocket.

Perhaps it could just be a heat issue. I noticed that another thing along with my other conditions I posted was that the phone felt really hot.

Immolate said:
Perhaps not random, but possibly keyboard related. I believe I have experienced at least three, perhaps more reboots at various times. I just had one a minute ago when I opened my keyboard from a sleep state (dark screen). My lockscreen had what looked like a Droid X background which caught my attention, then after a couple of seconds, it rebooted.
As I mentioned, this has happened at least twice before, but always when I was trying to do something and (I believe) involving the keyboard. I've never had it reboot in the middle of anything, so the impact is negligible. Add to that how FAST the D3 reboots, it's a very minor annoyance. My old Tbolt used to do that as well, but the reboot time was probably three or four times as long, and it sometimes did it in the middle of something.
Has anyone else experienced this? If you have, sound off and perhaps we can get Moto's attention. If it's just me, then that's great news and I doubt I'll do anything about it since the impact is so minor.
It's hard not to notice since it makes the "Droid" noise when it reboots. Assuming you don't have the same sound assigned to a notification of course.
Click to expand...
Click to collapse
The Droid 3 has a dual core 1 ghz processor processor built inside which is why it starts up so fast. Its probably having these problems because of the new android OS gingerbread 2.3.2 because of how new this operating system is. The first phone designed with the new OS for verizon wireless was the sony xperia which produced surprisingly a very good battery life with the processer designed for gaming built inside that phone.this reminds me of the first droid on Verizon the Motorola Droid A855 where there where some flukes where it would freeze up every now and then. But there were updates that eventually solved the problem. Because this is a relatively new OS there is deffinittely going to be some flukes in the software and there will be updates to solve these most likely coming soon. And especially as more and more users are buying this phone.

justinsaunders57 said:
The Droid 3 has a dual core 1 ghz processor processor built inside which is why it starts up so fast. Its probably having these problems because of the new android OS gingerbread 2.3.2 because of how new this operating system is. The first phone designed with the new OS for verizon wireless was the sony xperia which produced surprisingly a very good battery life with the processer designed for gaming built inside that phone.this reminds me of the first droid on Verizon the Motorola Droid A855 where there where some flukes where it would freeze up every now and then. But there were updates that eventually solved the problem. Because this is a relatively new OS there is deffinittely going to be some flukes in the software and there will be updates to solve these most likely coming soon. And especially as more and more users are buying this phone.
Click to expand...
Click to collapse
1. Everyone knows that it's dual-core.
2. It runs Android 2.3.4. (Hence no root yet)
3. To the OP, no reboots. Had it since the 13th.
Sent from my DROID3 using XDA Premium App

I haven't seen another reboot since the 28th but I did have the odd experience last night of not being able to get a new wallpaper to take. In fact, I noticed that it had one of the stock wallpapers on it, the diagonal black and grey bars, but couldn't change it. Then this morning I thought about it and rebooted the phone. The last wallpaper I'd tried to change it to came up on reboot. Interesting but not alarming... unless it starts doing that frequently.
FYI I haven't noticed it running hot at any point.
Thanks for all the input everyone.

Probably seen it do it half a dozen times. IIRC it's not a full reboot, just the Android stack (i.e., same Linux kernel instance).
Have a logcat of one and don't seen anything that suggests where the problem is..just a whole bunch of "com.xxxxxx.xxxx has died" followed by normal restart log messages.

Odd that you all are experiencing this. I have not had a single reboot.
Sent from my DROID3 using XDA Premium App

This issue is starting to cause me a good bit of frustration. Most of the time it occurs when waking the phone (sliding out keyboard seems to make it particularly likely). Also seeing complete freezes now which require battery pull.
Phone is now more than 30 days old. It was purchased online. Anyone know the odds of getting a *NEW* (not refurbished) if attempting to return it now? I'm still pretty certain this is a software issue, but may try replacing it in the chance it isn't.

I went into wifi settings and chose to forget all the connections. No more random rebooted.

rustynutzz said:
I went into wifi settings and chose to forget all the connections. No more random rebooted.
Click to expand...
Click to collapse
I wouldn't count on that being the issue.
I've had the problem out in the field (not connected to WiFi) and have had random reboots as well.

Heres a tip for troubleshooting this issue which i 90% guarantee - factory reset your phones put zero apps on them and tweaks, use it for a week and see if u get a reboot.
Then each week after add a single tweak or app(install/uninstall/freeze), may take a yr for some of us since we can't seem to stop downloading random badly coded apps lol...
-smc

For me at least SMC, I've had random reboots from stock during the first week. I'm putting it down to bad software for now.
I usually get 1 a week, sometimes less.

tliebeck said:
This issue is starting to cause me a good bit of frustration. Most of the time it occurs when waking the phone (sliding out keyboard seems to make it particularly likely). Also seeing complete freezes now which require battery pull.
Phone is now more than 30 days old. It was purchased online. Anyone know the odds of getting a *NEW* (not refurbished) if attempting to return it now? I'm still pretty certain this is a software issue, but may try replacing it in the chance it isn't.
Click to expand...
Click to collapse
The same thing was happening to me, the whole rebooting and I went to Verizon for a replacement and got a refurbished DROID 3 Not a New :\
I really hope they fix this because its really bugging me. >:\
-eXsoR
Sent from my DROID3 using XDA App

I get a random reboot usually once a week or sometimes twice a week. It depends on how often I use my camera too.

too many problems with this phone.

Seems once again Sony can't seem to get a stable phone. Shame as it offers so much potential with good design and great specs but failing on software again.
Constant app crashes, phone freezing,
Just goes to show you can't just chuck all the latest bits in a package and think it will work.
Going to have to return this unless there is a sudden fix in the next few days as I only have a 14 day change or mind.

That hasn't been my experience at all. I got the US phone and flashed the UK firmware. I haven't had any issues whatsoever. You should try a factory reset before returning the phone.

I have it for 2 weeks now, no freeze or reboots whatsoever... European Firmware here...

My phone was purchased from O2 in the UK. Don't think there is much bloat on there so don't think it's O2 that's screwed it up.
Phone is completely standard with just a handful of apps on it.
So far I have had numerous '' email has stopped working' to Google stopped working to music not working errors.
OK Google seems to hardly ever work. Almost seems like it can't hear the hot word.
I also think that many of the push services are being put to sleep which is why the battery life is so could as I often don't get notifications until I wake the phone yet the same accounts on my old s3 always come through first.
So far had one update come out for the phone. Don't know if it's the latest firmware though.

I can totally not agree with you.

Well I guess all I can do is try reset then but it's such a pain in the ar#e putting all your info back in again.

hpsauce37 said:
Well I guess all I can do is try reset then but it's such a pain in the ar#e putting all your info back in again.
Click to expand...
Click to collapse
Does the launcher you use rebuild your home screens after a reset? I still use Google Now Launcher, and after a reset, when I reinstall GNL, everything is put back in its proper place, even web browser page links.
I am using the US firmware, and have not experienced any of the problems you mention. You may have a defective unit. Then again, if you're not happy with the phone for other reasons (and there certainly are things that could be better), you certainly don't want to wait past the return date!

I'm running the UK firmware with the US OEM file to have Volte and fingerprint sensor on T-Mobile and has been rock solid since day one. I would reset.

Have reset the phone and just setting it back up.
Will see how it goes over the next few days.
One thing I did think that was odd previously when it was playing up was when it would crash and reset itself was that when it started up it was on the Google keyboard set up screen. I had installed the Google keyboard as I preferred it to SwiftKey. Maybe the issues were linked to that somehow.

Wow too many errors there... Probably a faulty unit... Or maybe u should do a software repair with Sony pc companion

Don't forget it runs Android Orea 8.0 by means a lot of third party apps may not fully compatible at this moment, consider not many phones running Oreo hence the app developers are not in hurry to tweak their app to run smooth in Oreo. That's what causes the occasional app crashes I believe.

OK so after the full reset and initial impressions are good. Seems smooth with no crashes. I'm back running nova launcher (previously instilled this as thought it might be linked) ive also not installed Google keyboard yet and giving SwiftKey a go.
Only issue that really remains is the one with the ambient sensor. Find my self having to switch the adaptive brightness off at night when using the phone as it jumps around. Need to then switch it back in on the day where it seems fine. Hopefully a fix comes for this soon.

hpsauce37 said:
OK so after the full reset and initial impressions are good. Seems smooth with no crashes. I'm back running nova launcher (previously instilled this as thought it might be linked) ive also not installed Google keyboard yet and giving SwiftKey a go.
Only issue that really remains is the one with the ambient sensor. Find my self having to switch the adaptive brightness off at night when using the phone as it jumps around. Need to then switch it back in on the day where it seems fine. Hopefully a fix comes for this soon.
Click to expand...
Click to collapse
On reddit someone write that he downloaded LUX https://play.google.com/store/apps/details?id=com.vitocassisi.luxlite and everything was working much much better. Maybe later i will find the post. (https://www.reddit.com/r/SonyXperia/)

No single reboot or app crash for me.

The only thing that crashes on me on occasion is Google Photos, other than that, rock solid so far.

Just had an a 3rd party app crash but as someone mentioned above it might be because the developer has not updated yet for oreo???
Other than that been much better so far

Davka said:
No single reboot or app crash for me.
Click to expand...
Click to collapse
Same for me. 3 weeks i have got it 100% stable.:good:

Uhm ok I guess now it's my turn.
Today the "touch" went crazy. 2 times. Like for example keeping pressing recent button ? will result in multiple touches. Basically every touch is not a "pressing" touch. So I can't do swiping or other keep pressing relative touching. First time happened, a reboot fixed. Second time nothing worked. I have to SHUT DOWN THE PHONE AND WAIT A LITTLE BIT, then turn it on and everything was OK...
Is it just me?
P.s. UPDATE: I tried everything, safe mode, total reset, even software repair through PC companion...nothing. Its obviously a hardware problem, not software related. I returned this morning to assistance. They should give it back to me within a week...

My first week with XZ1C, 100% working, perfect, no reboot or other problems. One of the best phones I ever bought...

Phone's stable, no software/hardware issues. Working away reliably, battery consistently giving me expected results (ending day with 25%-50%, depending on use), connectivity perfect, performance smooth as butter.

phone running slow

Not happy with the performance of the P8Lite - scrolling is jumpy and often freezes for a few seconds. Facebook app definitely makes it worse, but even after removing that, the phone is still really slow. Has anyone else noticed this, and is there a solution? I expected better performance with the specs that the phone has.

shweeney said:
Not happy with the performance of the P8Lite - scrolling is jumpy and often freezes for a few seconds. Facebook app definitely makes it worse, but even after removing that, the phone is still really slow. Has anyone else noticed this, and is there a solution? I expected better performance with the specs that the phone has.
Click to expand...
Click to collapse
i didn't have any of those problems and my phone is really fast...i haven't seen any of the mentioned problems on my device
Sent from my PRA-LA1 using Tapatalk

shweeney said:
Not happy with the performance of the P8Lite - scrolling is jumpy and often freezes for a few seconds. Facebook app definitely makes it worse, but even after removing that, the phone is still really slow. Has anyone else noticed this, and is there a solution? I expected better performance with the specs that the phone has.
Click to expand...
Click to collapse
Secure all apps and settings with the internal backup app.
If your phone is not rooted, do a factoryreset. Then everything should be fine.

This phone truly sucks right now. If anyone hasn't bought their phone yet pony up a few more quid and get the Xiaomi A1. It kills this, even just playing with the two at the store you will notice the difference.
Im gonna keep this and wait for the new lineage. In the mean time factory reset still did very little for my insane lag on B182 update. I have a GPS watch and LastPass going in the background so maybe I'm a bit too much of a power user for this budget/mid phone but the ONLY thing I've found that has made it slightly more bearable is to goto DEVELOPER options and shut off ALL animations. You'll probably get a 30-40 percent speed boost on your lag.

This phone run perfectly.

My P8 has become slow over the time. Swiftkey starts to be laggy during keypressed, fingerprint unlock sometimes dosnt work and i have to wake the phone pressing the power button, scrolling has laggy peaks.
But making a backup with HiSuite and doing a factory reset gave me back the snappy phone i had.
So, i think we just need a factory reset over few month to maintain the phone snappy as he is,

I had to play with Huawei's optimizer app but my phone runs really smooth. (I have small lags/crashes but it's very rare)

shweeney said:
Not happy with the performance of the P8Lite - scrolling is jumpy and often freezes for a few seconds. Facebook app definitely makes it worse, but even after removing that, the phone is still really slow. Has anyone else noticed this, and is there a solution? I expected better performance with the specs that the phone has.
Click to expand...
Click to collapse
Tell me about it! For a supposedly custom CPU and THREE GIGABYTES of RAM, this thing is pathetic.

shweeney said:
Not happy with the performance of the P8Lite - scrolling is jumpy and often freezes for a few seconds. Facebook app definitely makes it worse, but even after removing that, the phone is still really slow. Has anyone else noticed this, and is there a solution? I expected better performance with the specs that the phone has.
Click to expand...
Click to collapse
Same problem here. This phone becomes slow after a couple of days of uptime. Another issue I have is that it also freezes when toggling between portrait and landscape display. Rebooting the phone helps a bit, but the problem kicks back in after 1 or two days...

p8 Lite 2017
I got my Huawei p8 lite 2017 over a month ago. It was fine for the first few days but has become very slow. Last night I had to make a phone call at the airport. The phone app didn't even respond quick enough. I selected the person to phone and waited over a minute for the app to make the call because it was lagging.
Other than that:
- As a developer, my apps run fine when debugging.
- Music streams fine.
- Chrome runs fine.
- Youtube runs fine.
- Camera lags too much for quick photos. When opening the camera app, it freezes for about 30 seconds before it becomes usable.
- Rotation lags and you can see how the screen redraws.
- WhatsApp lags allot.
For a modern phone, this surely is a step in the wrong direction.
Cheers.

I have the same problem with mine. Barely 2 months old. It worked great until the last couple of weeks.
Now pretty much any scroll or swipe action results in the phone freezing, a transparent copy of the screen at the point of touching remaining, while the actual page underneath scrolls 'normally'.
These can last a couple of seconds or minutes. Then, you try doing something and it happens again. It does this in any app, homescreen, settings etc.
At times it is almost like screen tear as well.
RAM manager says I have always got 1gb+ remaining. I rebooted, it did nothing. Uninstalled some newer apps I'd got, did nothing. I backed up the phone and factory reset it..... It worked..... For about an hour or two, then it started up again.
Screenshots do not capture it either like I hoped it would.
Sent from my PRA-LX1 using Tapatalk

Question System Lag - Slow Transition Animations

I've had soem performance issues from day one with this phone. It is the ATT version. I'm having issues with transition animations, either hanging or really slow and choppy. This does happen all lthe time though. After the update for March the phone ran really good , even though the battery seems to not last as long. Now in the last few days, couple of weeks after the update, I'm back to slow transistions. I've already factory reset the phone once since it's initial set up about a month ago. From the Samsung Members app it seems other people are having this issue. Has anyone worked with Samsung about this issue? Thanks

gadget069 said:
I've had soem performance issues from day one with this phone. It is the ATT version. I'm having issues with transition animations, either hanging or really slow and choppy. This does happen all lthe time though. After the update for March the phone ran really good , even though the battery seems to not last as long. Now in the last few days, couple of weeks after the update, I'm back to slow transistions. I've already factory reset the phone once since it's initial set up about a month ago. From the Samsung Members app it seems other people are having this issue. Has anyone worked with Samsung about this issue? Thanks
Click to expand...
Click to collapse
Do you have all of the Developer option animations, set to 0 and have "Reduce Animations" turned on under Settings/visibility enhancements?

BigMosley said:
Do you have all of the Developer option animations, set to 0 and have "Reduce Animations" turned on under Settings/visibility enhancements?
Click to expand...
Click to collapse
I don't enjoy having animations turned off. Takes away from the experience. I shouldn't have to do that to make this phone work.

gadget069 said:
I don't enjoy having animations turned off. Takes away from the experience. I shouldn't have to do that to make this phone work.
Click to expand...
Click to collapse
I understand, to each their own. I turn all of that stuff off which speeds up the device I cannot stand any sort of transition animations.

BigMosley said:
I understand, to each their own. I turn all of that stuff off which speeds up the device I cannot stand any sort of transition animations.
Click to expand...
Click to collapse
I'm just disappointed that a smartphone should do this new out of the box, especially these days. Top of the line smartphone shouldn't be doing this.

Do you mind adding a short screen recording to show us what the lag/choppiness looks like, how severe it is, and exactly where it happens? Without that information, we won't be able to give you too many potential solutions.
*Edit* - Granted, what @BigMosley had said works great! But if you still want the animations, just do the first step that he listed but change all of the animation timings to "0.5," which'll make em' twice as fast! That's what I've always used even though I feel that it is also nice without any animations. No animations might make my phone use during my work day more efficient . Oh, and to clear that up, I'm a tech guy and so I often use my phone for work shtuff (rd, administrative sites, status checks of different crappolas, etc).

NippleSauce said:
Do you mind adding a short screen recording to show us what the lag/choppiness looks like, how severe it is, and exactly where it happens? Without that information, we won't be able to give you too many potential solutions.
*Edit* - Granted, what @BigMosley had said works great! But if you still want the animations, just do the first step that he listed but change all of the animation timings to "0.5," which'll make em' twice as fast! That's what I've always used even though I feel that it is also nice without any animations. No animations might make my phone use during my work day more efficient . Oh, and to clear that up, I'm a tech guy and so I often use my phone for work shtuff (rd, administrative sites, status checks of different crappolas, etc).
Click to expand...
Click to collapse
I'll see if a can

BigMosley said:
I understand, to each their own. I turn all of that stuff off which speeds up the device I cannot stand any sort of transition animations.
Click to expand...
Click to collapse
I agree with this 100%. Animations were created 10 years ago to hide jank in Android - which doesn't exist anymore. especially phones that are this fast nowadays. Animations do nothing but slow the device down and increase battery consumption. It looks so clean, snappy and cutting edge when you take off animations completely.

I'm trying to get video of the lag. The phone will start lagging, I'll start the screen recording, by then it stops lagging.
new development. still having intermittent lagging issues. transition animations turned down to .5x. the new thing happened tonight. on my way home for work I was charging my phone. I stopped at a gas station to pick up a couple of things. I left my phone in the car connected to the charger. my cigarette lighter has no power when the car is off. when I turned the car back on my phone started screaming at me to unplug it because it has detected moisture in the charging port! This phone has not had any water spilled on it, dropped in water ect. I haven't opened a support ticket yet. but after the continuing system lag, no this charging error. I just have a lemon for a phone. so disappointing.

gadget069 said:
I'm trying to get video of the lag. The phone will start lagging, I'll start the screen recording, by then it stops lagging.
new development. still having intermittent lagging issues. transition animations turned down to .5x. the new thing happened tonight. on my way home for work I was charging my phone. I stopped at a gas station to pick up a couple of things. I left my phone in the car connected to the charger. my cigarette lighter has no power when the car is off. when I turned the car back on my phone started screaming at me to unplug it because it has detected moisture in the charging port! This phone has not had any water spilled on it, dropped in water ect. I haven't opened a support ticket yet. but after the continuing system lag, no this charging error. I just have a lemon for a phone. so disappointing.
Click to expand...
Click to collapse
It may be a 3rd party app(s) causing issues including AT&T and Samsung bloatware.
Did you do any firmware updates?
If you did any major ones, it's factory reset time.
Otherwise start by clearing the system cache and doing a hard reset.
If it's running warm with poor battery life something is sucking cpu cycles like a digital vampire. Not uncommon on AT&T variants... but fixable.

gadget069 said:
I'm trying to get video of the lag. The phone will start lagging, I'll start the screen recording, by then it stops lagging.
new development. still having intermittent lagging issues. transition animations turned down to .5x. the new thing happened tonight. on my way home for work I was charging my phone. I stopped at a gas station to pick up a couple of things. I left my phone in the car connected to the charger. my cigarette lighter has no power when the car is off. when I turned the car back on my phone started screaming at me to unplug it because it has detected moisture in the charging port! This phone has not had any water spilled on it, dropped in water ect. I haven't opened a support ticket yet. but after the continuing system lag, no this charging error. I just have a lemon for a phone. so disappointing.
Click to expand...
Click to collapse
W O W ! ! !
my lord, i have been experiencing the same exact phone lag (s21 ultra ATT) all starting about one week ago after a recent firmware OTA download. It has been driving me mental. The entire feel of the phone is noticebly slow. Sometimes stalling even just on a simple Google Search.
So much so I am now doing a factory reset along w/a stock firmware flash to see if I can roll things back to normal.
If anyone else notes the same issues and or fixes, please do share.
(firmware on now G988USQU2AUB5 - LAGGING)
I know Google updated their app a few days ago and my phone went balistic. They issued an immediate patch with fixed the crashes but speed still suffers.

mrbogusbaxter said:
W O W ! ! !
my lord, i have been experiencing the same exact phone lag (s21 ultra ATT) all starting about one week ago after a recent firmware OTA download. It has been driving me mental. The entire feel of the phone is noticebly slow. Sometimes stalling even just on a simple Google Search.
So much so I am now doing a factory reset along w/a stock firmware flash to see if I can roll things back to normal.
If anyone else notes the same issues and or fixes, please do share.
(firmware on now G988USQU2AUB5 - LAGGING)
I know Google updated their app a few days ago and my phone went balistic. They issued an immediate patch with fixed the crashes but speed still suffers.
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Doing firmware updates as soon as they're released is asking for trouble. At least wait a couple weeks to see if they are causing issues especially if your phone is running well.
Google system apk/app updates have a long history of screwing things up but at least you can easily roll them back to factory load versions.
My AT&T Note 10+ is still running on Pie and many of the Google and some of the Samsung apps are still the factory load versions. It runs fast and very stable. No forced reloads due to malware, ever.

If it is a carrier app that is causing this choppiness, then that would make a lot of sense. Since I have the factory unlocked version of the phone, mine didn't come with any carrier apps (and I also removed most of the built-in Samsung bloatware apps). Perhaps this is why I don't have this problem.

blackhawk said:
It may be a 3rd party app(s) causing issues including AT&T and Samsung bloatware.
Did you do any firmware updates?
If you did any major ones, it's factory reset time.
Otherwise start by clearing the system cache and doing a hard reset.
If it's running warm with poor battery life something is sucking cpu cycles like a digital vampire. Not uncommon on AT&T variants... but fixable.
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I've already factory reset the phone once, about 2 weeks after getting the phone because of the issues. It's been pretty much lagging since I've received the phone. The phone to it's usual update when I got the phone, took a large update this month, 450mb. Is hate to factory reset the phone again to try and fix this. The phone is not running hot or bad battery life.

How are you going to do a firmware flash? Sammobile did not have the att firmware on thier website

gadget069 said:
How are you going to do a firmware flash? Sammobile did not have the att firmware on thier website
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You can take it to a Samsung Experience Center at Best Buys stateside. They can do more in depth diagnostics and can reflash it as well.
Let AT&T know of your fun... they are actively -partnered- with Samsung and are involved in all aspects of the phone's software/firmware.
No joke.

blackhawk said:
You can take it to a Samsung Experience Center at Best Buys stateside. They can do more in depth diagnostics and can reflash it as well.
Let AT&T know of your fun... they are actively -partnered- with Samsung and are involved in all aspects of the phone's software/firmware.
No joke.
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I might trust BB to re-flash the phone. Half the time I speak with anyone I seem to know more than they do, that scares me. I'd be more comfortable flashing it myself.

gadget069 said:
I might trust BB to re-flash the phone. Half the time I speak with anyone I seem to know more than they do, that scares me. I'd be more comfortable flashing it myself.
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Try contacting AT&T advanced tech support. They are better than Samsung tech support* which is worthless.
*a US Samsung rep may do better, SK reps being the worst

blackhawk said:
Try contacting AT&T advanced tech support. They are better than Samsung tech support* which is worthless.
*a US Samsung rep may do better, SK reps being the worst
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How do I get a hold of them lol.

gadget069 said:
How do I get a hold of them lol.
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Ask for them. Go luck with the AI