P30 pro frequent failed to connect to camera - Huawei P30 Pro Questions & Answers

This forces me to restart my phone most of the time. Anyone having the same issue?

had the same issue with my mate 20 pro when switching between the different lenses (wide &normal) but it disappeared with future software updates

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[HELP THREAD] Ask any questions (noob friendly)

Welcome everyone!​
This thread has been created for extreme newbies/noobs and for their benefit. Not only noobs, but everyone is free to post questions and also give answers to those questions. Any type of question is allowed as long as it is related about the device. Off-topic discussions are allowed to some extent.
When I zoom in using the camera, I can see it switch to the telephoto only once I hit 10x zoom. Anywhere up to 10x it uses the main camera, even at 9.9x zoom it's still the main camera. Only above 10x does it switch to the telephoto.
This isn't normal behaviour, is it? Is there a setting I can change? I don't understand why it's doing this.
I believe from what I have read that this is normal.
shollywood said:
I believe from what I have read that this is normal.
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So how do I use the telephoto camera for 5x zoom? When I set the camera to 5x zoom all I'm getting is digital zoom of the main camera. I check after taking test photos and shots in the range of 1-9.9x zoom all have f1.6 aperture, 10x zoom photos have f3.4 aperture which proves the telephoto is only being used for 10x. Very confusing because I thought the telephoto camera is 5x.
The main camera uses 5X zoom and the telephoto kicks in at 10X, as you mentioned. I don't believe you can change that, but I'm not 100% on it. You may be able to use another "photo app" that will allow it.
I've seen videos of people using their P30 Pro and the camera behaviour is as expected: the telephoto kicks in at 5x and above. I have only seen one video of a P30 Pro behaving the way I've described mine is. Maybe a software issue? I'm on EMUI 9.1.0.110 with no update available yet. VOG-L04.
Hi everyone!
Potential future P30 Pro owner here, but I have a few questions about the device.
I come from Xperia devices (Z, then XZ) and I am looking to upgrade soon. As a matter of fact, I tried out a Mate 10 Pro a few months ago and got really interested in Huawei ever since.
However, when I tried it, a couple of things that I guess I expected to be on every android phone simply weren't there, so here are my questions:
On the Mate 10 Pro, it was impossible to do the following on the lockscreen: expand notifications to interact with them (such as viewing and replying to a sms/whatsapp, preview an email and delete/archive/reply, etc), and it was also impossible to switch from ring/vibrate/do not disturb using the volume button when the phone was locked.
All of this is possible on my XZ and they are very handy features that I would really like to have on my next phone. Was this only Mate 10 stuff, or is that part of the EMUI design?
When I am reading articles or watching review videos, I don't seem to find anyone talking about this, it mostly is about camera and hardware.
On another note, the reason why I returned the Mate 10 was because once paired with my car via bluetooth, the sound when listening to music was crackling and crippled, which definitely ruined the experience. Not related to the app or the car, I tried many different options but it never worked properly. Found out later that it was a rather common issue with this phone at the time (perhaps updates have solved that since.) Anyone can say if this is an issue with the P30 pro or share their experience?
Thank you all for your time and help!
I'm looking to get my wife this phone (she currently has a Mate 10 Pro, but I'm still not 100% sure what works (and doesn't work) on T-Mobile in the US.

Night mode for the front camera

I heard that the Huawei p30 lite and p30 pro have got an update which make the night mode work with the front camera
I hope Huawei push an update to enable this feature
Any one know if that is gonna happen

Huawei Pro 30 Pro Cam mode shutter speed speed issue after emui 10.1.0 update

i have updated my huawei p30 pro to EMUI 10.1.0 on 14 July 2020, in region pakistan, and phone was bought in UAE.
The camera app has some settings changed after update, and placed in different section but thats not the case.
Story:
i have done night photography through huawei p30 pro on its previous software, through its official camera app from pro mode, and shutter speed was working fine and giving proper result like if set for 30 seconds so it were capturing for 30 seconds.
But after the update, and tonight at 16 july, i was trying to capture milky way through it, i have set all the procedures needed like tracking milky way and tripod setup etc.
Now i was capturing photos with 30 seconds shutter speed and when the timer will be over the phone will stuck on loading and the pictures will be appeared after a while in gallery.
But i have captured many pictures and still got no perfect result and so i got bit curious because i have watched review of samsung galaxy s20 series phone and it was capturing fine but in my huawei only a tiny bit of something was showing in resulted pictures of milky way.
then i got focused on shutter speed, and it was set on 30 seconds but when i campared it through stop watch in other phone so it was capturing for 15 seconds but the screen was showing that it is set to 30 seconds, i restarted cam app, but still same, tried shutter speed with different mode like wide, normall, optical zoomed, but all are giving 15 seconds and similarly 7 seconds for 15 seconds, and rest it goes upto 32 seconds in 30 seconds mode but capturing is stopped at 15 seconds and rest is just processing only, and only more thing is that EV function gets locked if iso is modified, and then even if you set to auto of any other value but EV will remain locked.
So please someone verify it with old version if you have it and if not then please if any expert is availble so please carify me something, and tell me how to downgrade it so i can get the feature for 30 second back.

Huawei P30 Pro camera issue

I am experiencing issues with the main camera on my P30 Pro. Whenever I try to take a picture, it never focuses on the object and even after tapping the screen to lock the focus, it doesn't work. Please refer to my video (link here)
Other users are facing this issue on their P30 Pro units as well, and there's a whole thread on the Huawei Community about this: https://consumer.huawei.com/uk/community/details/P30-pro-camera-focus-issues/topicId_8855/
Steps I have taken to attempt to fix this issue:
1. Restore default camera settings
2. Clear the cache on the camera app
3. Clear the cache partition
4. Booting into safe mode and testing the camera
5. Doing a full reset of the phone
6. Doing a firmware roll back from EMUI 10.1 to EMUI 10
My phone is on the latest firmware.
I believe this issue is widespread and owners of P30 Pro should be granted an exchange/repair at no costs. The odd thing is that this issue started happening just after my warranty expired.
Has anyone in this forum experienced this issue?
Samuel Grande said:
I am experiencing issues with the main camera on my P30 Pro. Whenever I try to take a picture, it never focuses on the object and even after tapping the screen to lock the focus, it doesn't work. Please refer to my video (link here)
Other users are facing this issue on their P30 Pro units as well, and there's a whole thread on the Huawei Community about this: https://consumer.huawei.com/uk/community/details/P30-pro-camera-focus-issues/topicId_8855/
Steps I have taken to attempt to fix this issue:
1. Restore default camera settings
2. Clear the cache on the camera app
3. Clear the cache partition
4. Booting into safe mode and testing the camera
5. Doing a full reset of the phone
6. Doing a firmware roll back from EMUI 10.1 to EMUI 10
My phone is on the latest firmware.
I believe this issue is widespread and owners of P30 Pro should be granted an exchange/repair at no costs. The odd thing is that this issue started happening just after my warranty expired.
Has anyone in this forum experienced this issue?
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Did you tried to re-download the rom with erecovery way?
I have the same problem. My EMUI version is 10.1.0.191.
Any solution?
jfrodri said:
I have the same problem. My EMUI version is 10.1.0.191.
Any solution?
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Click to collapse
I've sent it in for repair at a Huawei Service Center and they charged me full amount for a camera replacement. It's working as expected now. One thing to note is that the issue got worst as time went on, till the point the entire camera app was unable to open. Rather disappointed as the camera wasn't physically injured in any way, at least not to my knowledge
Samuel Grande said:
I've sent it in for repair at a Huawei Service Center and they charged me full amount for a camera replacement. It's working as expected now. One thing to note is that the issue got worst as time went on, till the point the entire camera app was unable to open. Rather disappointed as the camera wasn't physically injured in any way, at least not to my knowledge
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Thank you very much for your reply. I'm sending my phone to Huawei :/

Question Battery drain and glitchy fingerprint sensor ?

Hi everyone,
I recently purchased a Realme 8 Pro that landed home 2 days ago, my previous phone was a Huwei P30 Pro I bought in 2019 and I have to admit that the power consumption is a bit weird/disappointing.
Despite the 8 Pro having a bigger battery than the P30 Pro, battery seems to drain faster for unknow reason, I've enabled every options available in order to save as much energy as possible but it still very far from what I may have experienced with other phones
I'm even using Pixel Filter in order to save some battery by disabling led tiles but it doesn't seem to help that much :/
Is anyone here sharing the same feeling ? I've heard that this issue was already adressed in a previous update from Realme.
Same goes for the fingerprint sensor, I had my fingerprints correctly set but sometime it will unlock the phone and sometime it won't, very very annoying.
i have the same thing with fingerprint sensor. Sometimes it works, sometimes not...
Dotxck said:
Hi everyone,
I recently purchased a Realme 8 Pro that landed home 2 days ago, my previous phone was a Huwei P30 Pro I bought in 2019 and I have to admit that the power consumption is a bit weird/disappointing.
Despite the 8 Pro having a bigger battery than the P30 Pro, battery seems to drain faster for unknow reason, I've enabled every options available in order to save as much energy as possible but it still very far from what I may have experienced with other phones
I'm even using Pixel Filter in order to save some battery by disabling led tiles but it doesn't seem to help that much :/
Is anyone here sharing the same feeling ? I've heard that this issue was already adressed in a previous update from Realme.
Same goes for the fingerprint sensor, I had my fingerprints correctly set but sometime it will unlock the phone and sometime it won't, very very annoying.
Click to expand...
Click to collapse
Hi,
Am too facing the same problems as you mentioned, probably a custom rom would fix our problem. Soon expecting a custom rom for our device.

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