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My huawei p9 didn't get emui5 till now ?

I live in dubai and i own a huawei p9 my friends who have it already got emui5 and android7 but not me !! i have 4.1.2 and when i check for update it tells me no updates !! any idea

FueGoUB said:
I live in dubai and i own a huawei p9 my friends who have it already got emui5 and android7 but not me !! i have 4.1.2 and when i check for update it tells me no updates !! any idea
Click to expand...
Click to collapse
Same problem

I'm in the UK and still no update. Not sure if it's landed in the UK for anyone to be honest. All previous updates have been OTA and I've not tried to flash anything or root my phone. On the Three network. Still on 4.1 and EVA-L09C432B166

The rollout of V7 for the P9 in the UK is really weird... Some people have it and some dont. A guy on here said he got the update & was with Three and in the UK. Here we have someone saying the exact opposite.
Can anyone work out this complex rollout method?
I bought mine from O2, It was Unlocked and Unbranded. I too am waiting for the update although mine is currently on EVA-L09C432B182

tmohammad said:
The rollout of V7 for the P9 in the UK is really weird... Some people have it and some dont. A guy on here said he got the update & was with Three and in the UK. Here we have someone saying the exact opposite.
Can anyone work out this complex rollout method?
I bought mine from O2, It was Unlocked and Unbranded. I too am waiting for the update although mine is currently on EVA-L09C432B182
Click to expand...
Click to collapse
I'm on O2 UK too in the UK. No update for me either. I am on LO9C40B190. I emailed Huawei and got the usual speel about we understand your frustrations blah blah. They said they have released the update and it is now down to your carrier to release the update. Funny how O2 blame Huawei and then Huawei blame the carrier. I would just be happy to update manually with with a clear guide that should be provided and supported by Huawei.

Its rolling in batches(30000 i think)
But not via normal "settings->update" options but via HiCare, early access. So check that out few times a week. I got mine few weeks ago when I noticed info from HiCare.
I think its still in RC mode, so its not released fully.
PS. Please dont use such big font, especially in that style, I think even kids would not use ComicSans... especially in XDA forum...

So I think we just have to wait

Akinaro said:
Its rolling in batches(30000 i think)
But not via normal "settings->update" options but via HiCare, early access. So check that out few times a week. I got mine few weeks ago when I noticed info from HiCare.
I think its still in RC mode, so its not released fully.
PS. Please dont use such big font, especially in that style, I think even kids would not use ComicSans... especially in XDA forum...
Click to expand...
Click to collapse
So are you saying that Settings-Update is useless? The last OTA update I got (to B182) was thru this.
If I go into HiCare and select "Service", "OS update early adopters" it says "No Updates avialable"
If I go into HiCare and select "Me", "Check for updates" after checking it ells me "The current version is up to date"
Seems like Huawei are really confusing the hell out of people and making it as complicated as possible...
O2 are just as useless!
Apple have this properly sorted in that when its out, its out for everyone.

Can I ask everyone on O2 UK to email Huawei to ask about updates. If enough people ask they might lean on O2 to get there act together and release it.

tmohammad said:
So are you saying that Settings-Update is useless? The last OTA update I got (to B182) was thru this.
If I go into HiCare and select "Service", "OS update early adopters" it says "No Updates avialable"
If I go into HiCare and select "Me", "Check for updates" after checking it ells me "The current version is up to date"
Seems like Huawei are really confusing the hell out of people and making it as complicated as possible...
O2 are just as useless!
Apple have this properly sorted in that when its out, its out for everyone.
Click to expand...
Click to collapse
I didnt said its useless. Read whole post. I said that right now its in RC mode(""Release Candidate"", its version after beta just before official release). I said that because its look like that, im not expert in that topic.
And no Huawei dont confuse people, its more about XDA and we(users) confuse each other, because If official update would be OFFICIAL, you would get it via normal update release.
But right now its not official, just like name suggest, its: ""OS update early adopters"". So its LIMITED to batch of devices every few weeks(i think, its just look like that).
Because that how I got last update, via that option, just like that I checked HiCare and saw notification that there is early update for 30000 users.
Not to mention that if you have branded phone from operator... Huawei actually have nothing to do with your update, because... guess what? you bought branded phone so operator is responsible for your updates! Simple as HeII.
Also dont compare Android update to Apple update, because:
1. Apple have just one model of phone and tablet with about 4 version supported right now(older devices)
2. They have the same system design and functions, beside few separate features of newer devices.
3. Apple use their own chip, and have really small amount to things to update in terms of hardware
4. Android is open system used by about 200 companies that use dozens of different chips, thousands different component and thousand different system design and style.
5. Huawei compared to other brands its not that bad, and I actually rather wait few months to have polished system than, for example other companies that throw update "just to be first" and then they need to send dozen of fixes for major component of system.
Also we should get real, Android 6 is not that bad, so I seriously dont understand your hysteric desire for update.
Honestly after I updated to EMUI 5... i dont see real difference from 4.1.1 beside few new themes and few different(and actually weird) placement of few buttons.
Honestly you will spend 99% time using separate apps and games from market, so beside different number of system you will not see difference.

Thanks Akinaro for explaining that. Makes complete sense now.
I guess we just need to chill and wait for the "Official OTA release"
I'm more than happy with v6, however, when you see videos of the latest and greatest... You get tempted & impatient!

still nothing
L19c636b190
waiting and wating for nougat from asia

T-mobile Note 9 Pie Update Status

As the title suggests, I'm on the T-mobile Note 9. I was looking around online for a Pie update and found this page. I thought I'd share for those who hadn't seen it.
https://support.t-mobile.com/docs/DOC-39346
Apparently, there are three different statuses: Development, Testing and Complete.
As of yesterday, the Note 9 was still in Development. Today, it is in the Testing mode. Lets hope we're getting pretty close to the release!
EDIT 3/2/2019
According to the above link, the device is still in TESTING. In this document, Android 9 Pie HAS BEEN released as of 3/1/2019, but only to a limited audience. Not sure if this is a test group or what's going on.
EDIT 3/3/2019
Hi everyone. Please keep this on topic. The reason I made this thread is to provide a reference (T-mobile users) on the status of the update. If you need assistance getting back on the OTA track, please create your own topic. Furthermore, this thread is meant for users on the T-mobile SM-N960U, "probably not" the SM-N960U1 , which I know nothing about. Thanks!
EDIT: 3/4/2019
According to the document I originally posted, the phase of the update has now changed to COMPLETE. Hopefully, I'll have it by the end of the week, but we shall see how long actual deployment takes. The document provided in the 3/2/2019 update of this thread does not detail any further updates past 3/1/2019.
I just checked for updates. A security level patch level February 1, 2019 is now downloading. Size 1867.41 MB. Versions: N960USQU1CSB3 / N960UOYN1CSB3.
EDIT: 3/5/2019
I'm now on Android Version 9 / N960USQU1CSB3.
First Impression: I do not like the fact that the time clock is moved to the left side. They should've kept it where it was. I'll be looking for a way to change it.

I'm hoping it comes out next week. Att already has it, so I dont know what's taking them soo long to release it for tmobile

My wife's S9+ got the update today from TMobile. I'm surprised that S9+ got it first before Note 9.

Today it shows its moved to testing, hoping to get it soon now.

chinmayfun said:
Today it shows its moved to testing, hoping to get it soon now.
Click to expand...
Click to collapse
Been like that all week.

My guess you won't see any updated to the Note 9 till long after the S10 is in stores. T-mobile is a crap company and this is how they do business. They will hold the update till we have had many weeks to look at the S10. T-mobile want you to spend the money on the upgrade. It's the 25th of February this update has been available on unlocked devices for nearly a month. AT&T has had it on their Note 9 for a few weeks already.

Big D5 said:
My guess you won't see any updated to the Note 9 till long after the S10 is in stores. T-mobile is a crap company and this is how they do business. They will hold the update till we have had many weeks to look at the S10. T-mobile want you to spend the money on the upgrade. It's the 25th of February this update has been available on unlocked devices for nearly a month. AT&T has had it on their Note 9 for a few weeks already.
Click to expand...
Click to collapse
If any part of what you said was even remotely true, then they wouldn't have pushed the update to their S9/+. Note 9 owners aren't the target audience for the S10/+

Imo keep Oreo untill the next Pie update at least. It has bugs and if you just got the device there may be things you want but aren't on Pie.
Updates are fine but OS version changes I let others be the guinea pigs...
Photo's[emoji2398] by Sully using SM-N960U or SM-870A

Just talked to a Tom rep, they stated they were sorry about removing the note o update and that they were in process of approving a new update that would release in March but that he was not sure. Smh

hondasforlife said:
Just talked to a Tom rep, they stated they were sorry about removing the note o update and that they were in process of approving a new update that would release in March but that he was not sure. Smh
Click to expand...
Click to collapse
that mustache Tom is a bastard.

hondasforlife said:
Just talked to a Tom rep, they stated they were sorry about removing the note o update and that they were in process of approving a new update that would release in March but that he was not sure. Smh
Click to expand...
Click to collapse
Assuming similar as the U1 update not dropping until March as well

This is depressing
However, I did update mine manually using the OTA that is posted. Could wait for T-Mobile.
Went fairly smooth. Couple minor issues, one with Google Home. Home would crashed every time I opened it. In the end, a factory reset brought everything in line.
I would recommend this upgrade to anyone and I would also recommend just side-loading it like I did.

Pie is ugly and slow

pbedard said:
Pie is ugly and slow
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Click to collapse
Ugly can be changed with a theme but then again ugly is subjective.
As far as speed .. it actually behaves faster on my 9 then Android 8.x did. Not sure what you are running on yours that would slow it down so much.

Been on Pie now for a week. Love it. Better battery life, faster in almost every aspect. Didn't wanna wait for TMO to push it so went the firmware science route.
Haven't experienced any issues that have been reported, quite the opposite for me. I personally prefer pie over Oreo, but that's just me. Now if only, they fix the Swift installer app to work with Pie (unrooted) now.

Saw this on Droid Life just now...
https://www.droid-life.com/2019/03/01/t-mobile-galaxy-note-9-receiving-pie-update/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+DroidLife+%28Droid+Life%29

https://support.t-mobile.com/docs/DOC-38176

I'm on CSAA will it be able to OTA to the least tmobile on release?

I am currently on Tmobile with the version N960U1UEU1ARL1, would i have to wipe my device if I download the update manually? In any case, I can't seem to find my version on the Firmware Science form so do i just have to wait for the unlocked version of the update or am I eligible for TMOBILE's

I am confused, on the official T-Mobile update page, it lists N960U1UEU1CSB3 as the build number for the update. I thought N960U1UE specifies it's for the unlocked N960U1, where as carrier builds for the N960U are N960USQ?

When will VOG-L09 (UK, unlocked, single SIM) get Android 10?

VOG-L09 is a European, unlocked, single-SIM model of the P30 Pro.
I currently have build 9.1.0.240, which was released in late November.
However, Huawei released their Android 10 firmware for this phone in early December, yet I still see nothing when I check for updates.
Any ideas?

King Mustard said:
VOG-L09 is a European, unlocked, single-SIM model of the P30 Pro.
I currently have build 9.1.0.240, which was released in late November.
However, Huawei released their Android 10 firmware for this phone in early December, yet I still see nothing when I check for updates.
Any ideas?
Click to expand...
Click to collapse
For an official release you will have to wait untill FEBRUARY 2020. More info on my post from here or @ adamlee2012 post from here.
If you want to get EMUI 10 before FEBRUARY 2020, you can take a look at my post from here and flash it.
Cheers,
SilviuO

SilviuO said:
For an official release you will have to wait untill FEBRUARY 2020. More info on my post from here or @ adamlee2012 post from here.
If you want to get EMUI 10 before FEBRUARY 2020, you can take a look at my post from here and flash it.
Cheers,
SilviuO
Click to expand...
Click to collapse
Presumably, that will wipe all data from my phone?
I can not do this as Barclays, like many banking apps, will not work properly for several days after a new phone/new flash due to security concerns.

King Mustard said:
Presumably, that will wipe all data from my phone?
I can not do this as Barclays, like many banking apps, will not work properly for several days after a new phone/new flash due to security concerns.
Click to expand...
Click to collapse
YES, it will wipe your phone's data. DON'T update if you use bank app as token or GPay, because they have issuse on EMUI 10. Huawei DID said on those software updates and i posted about it that there will be issues with bank apps or other payment options...
''This version is designed for you to experience new software features in advance, thus giving us feedback for further software improvement.
Below are known issues with this version that may affect your daily use. Do not install this update if you frequently use the apps or features concerned.
1. Some banking apps are not compatible with Android 10. This issue can be resolved only after compatible app versions are released.
2. Some instant messaging apps are not compatible with Android 10, and may encounter issues when sending images. Restart the app to fix this issue.
3. Silent mode will be enabled by default for notifications from instant messaging apps if you disabled sound and vibration alerts for them before installing this update. The alert mode can be modified in the app settings according to your preferences.''
SO NO RUSH for you or other users, just wait for FEBRUARY 2020 or the next dload release which we hope it will be compatible with ALL banks apps
Cheers,
SilviuO

SilviuO said:
YES, it will wipe your phone's data. DON'T update if you use bank app as token or GPay, because they have issuse on EMUI 10. Huawei DID said on those software updates and i posted about it that there will be issues with bank apps or other payment options...SO NO RUSH for you or other users, just wait for FEBRUARY 2020 or the next dload release which we hope it will be compatible with ALL banks apps
Cheers,
SilviuO
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Click to collapse
Very much appreciated.
I will be patient.
Out of curiosity; the filename (VOGUE-L09C 10.0.0.173(C431E19R2P5)_Firmware_NA_EMUI10.0.0_050 16EBU) suggests VOG-L09 is a North American model.
I know that VOG-L09 is the standard retail model sold in the United Kingdom, as I have one.
Is the same model sold in both countries?

King Mustard said:
Very much appreciated. I will be patient.
Out of curiosity; the filename (VOGUE-L09C 10.0.0.173(C431E19R2P5)_Firmware_NA_EMUI10.0.0_050 16EBU) suggests VOG-L09 is a North American model.
I know that VOG-L09 is the standard retail model sold in the United Kingdom as I have one.
Is the same model sold in both countries?
Click to expand...
Click to collapse
The name VOGUE-L09C 10.0.0.173(C431E19R2P5)_Firmware_NA_EMUI10.0.0_050 16EBU is the one set by HUAWEI and is not about North America. I have a VOG-L29 C431 and flashed VOGUE-L29C 10.0.0.173(C431E19R2P5)_Firmware_NA_EMUI10.0.0_050 15SFX version and works like a charm (and my bank apps from Romania are working too). This firmware is for EUROPEEAN models that have build VOG-L09 (SINGLE SIM) and VOG-L29 (DUAL SIM) and CUST C431.

I was on 10 little hickup here and there but all seem to work. I went back to 9.1. I did notice my battery life lasted longer not by allot but.. I did notice

Zeblade said:
I was on 10 little hickup here and there but all seem to work. I went back to 9.1. I did notice my battery life lasted longer not by allot but.. I did notice
Click to expand...
Click to collapse
Maybe SOT and battery life on the final version will be as good as is now on EMUI 9.1. After all, Huawei did said that those 2 versions released (v168 & v173) are just for us to use and give them feedback, LIKE A PRE-RELEASE firmware, so i'm sure our got to them

King Mustard said:
Presumably, that will wipe all data from my phone?
I can not do this as Barclays, like many banking apps, will not work properly for several days after a new phone/new flash due to security concerns.
Click to expand...
Click to collapse
Hi mate, I used Barlcays app too and I've flashed Android 10 via the method SilviuO linked you. Everything works fine with the banking app, obviously you need to wait 10 days for the rest of the features to come through but if this is a problem you could try ringing Customer Service up and asking them to remove the temporary restrictions.
Better option than waiting till who knows when it will be released in the UK, especially with EE who are notorious for delayed updates.:laugh:

Help - beginner

Hi All
I hope everyone is looking after each other. I have a G7 plus which I ordered online mid last year. I'm in Australia and I have found out the phone is from Bulgaria. Anyhow it's been a disaster. Apparently Bulgaria aren't releasing Android 10. I guess my question is how can I get it? I'm pretty tech savvy and can follow your advice. Advice which would be greatly appreciated.
Thanks
Trent

trent79 said:
Hi All
I hope everyone is looking after each other. I have a G7 plus which I ordered online mid last year. I'm in Australia and I have found out the phone is from Bulgaria. Anyhow it's been a disaster. Apparently Bulgaria aren't releasing Android 10. I guess my question is how can I get it? I'm pretty tech savvy and can follow your advice. Advice which would be greatly appreciated.
Thanks
Trent
Click to expand...
Click to collapse
Hey Trent, hope you're keeping well too!
Do you know what your software channel is? It's in your phone settings.
I wouldn't dismiss not getting Android 10 just yet - I know the UK just got it a day or so ago and even myself (in Canada, Latin American version from Amazon) just got it about three weeks ago.
To answer you directly, I'm not aware of any way to force the update if the ROM is not available for your channel yet.
Motorola is notoriously slow at releasing and rolling out updates (they announced the Android 10 roll out in January and here we are in April) so hang in there - as far as I am aware all G7+ should be getting this update so give it a bit more time.

koimr said:
Hey Trent, hope you're keeping well too!
Do you know what your software channel is? It's in your phone settings.
I wouldn't dismiss not getting Android 10 just yet - I know the UK just got it a day or so ago and even myself (in Canada, Latin American version from Amazon) just got it about three weeks ago.
To answer you directly, I'm not aware of any way to force the update if the ROM is not available for your channel yet.
Motorola is notoriously slow at releasing and rolling out updates (they announced the Android 10 roll out in January and here we are in April) so hang in there - as far as I am aware all G7+ should be getting this update so give it a bit more time.
Click to expand...
Click to collapse
Thanks for your prompt reply. The software channel is reteu. The reason I'm concerned is I know in Australia they've had Android 10 for awhile and when I checked on the Bulgarian site it said they weren't updating the G7. I just hope if they do it works in Australia

trent79 said:
Thanks for your prompt reply. The software channel is reteu. The reason I'm concerned is I know in Australia they've had Android 10 for awhile and when I checked on the Bulgarian site it said they weren't updating the G7. I just hope if they do it works in Australia
Click to expand...
Click to collapse
Oh hmm.
According to reddit reteu should have gotten it:
Finally! (Moto G7 plus reteu)
I was under the impression that your physical location didn't matter, just your channel did but I could be wrong.
One thing I would be tempted to try is setting up a VPN and connecting to a server in Australia.
You might also want to post on the "official" Motorola forum for our devices:
Motorola Community
Moto G Phonesmoto g7 play / moto g7 / moto g7 power / moto g7 plus

koimr said:
Hey Trent, hope you're keeping well too!
Do you know what your software channel is? It's in your phone settings.
I wouldn't dismiss not getting Android 10 just yet - I know the UK just got it a day or so ago and even myself (in Canada, Latin American version from Amazon) just got it about three weeks ago.
To answer you directly, I'm not aware of any way to force the update if the ROM is not available for your channel yet.
Motorola is notoriously slow at releasing and rolling out updates (they announced the Android 10 roll out in January and here we are in April) so hang in there - as far as I am aware all G7+ should be getting this update so give it a bit more time.
Click to expand...
Click to collapse
koimr said:
Oh hmm.
According to reddit reteu should have gotten
I was under the impression that your physical location didn't matter, just your channel did but I could be wrong.
One thing I would be tempted to try is setting up a VPN and connecting to a server in Australia.
You might also want to post on the "official" Motorola forum for our devices
Click to expand...
Click to collapse
I'll try it now. Thanks. Do you mean connecting to Bulgaria where the phone is from?

trent79 said:
I'll try it now. Thanks. Do you mean connecting to Bulgaria where the phone is from?
Click to expand...
Click to collapse
Whoops, yes. Lack of coffee in the morning when I wrote that!
If that's not possible to find a VPN endpoint in Bulgaria then I think any European country should do because "reteu" is "Retail Europe".
I hope it works although I'm grasping at straws here - I'm on retla ("Retail Latin America") and physically in Canada and I am pretty sure the update came out the same time for all devices on retla regardless of location.
But it doesn't hurt to try, right?

koimr said:
Whoops, yes. Lack of coffee in the morning when I wrote that!
If that's not possible to find a VPN endpoint in Bulgaria then I think any European country should do because "reteu" is "Retail Europe".
I hope it works although I'm grasping at straws here - I'm on retla ("Retail Latin America") and physically in Canada and I am pretty sure the update came out the same time for all devices on retla regardless of location.
But it doesn't hurt to try, right?
Click to expand...
Click to collapse
Looked on the Moto Bulgaria site and they aren't updating the phone

trent79 said:
Looked on the Moto Bulgaria site and they aren't updating the phone
Click to expand...
Click to collapse
That's just bizarre. What's the address for that site? The G7 Plus is supposed to receive one major version upgrade (Android 9 to 10) and subsequent security patches for a time.
What's your exact model number? Ie. mine is XT-1965-2
What is the message when you try to check for updates?

If your software channel is RETEU you can download the official firmware from lolinet , then use the lenovo/motorola smart assistant to flash it. It will wipe your device FYI. I've personally never done it so not sure the exact steps, but it can be done.
the LMSA can be found HERE
I've also heard of people putting the firmware file on the root of an SD card, then checking for system update in settings and it can get detected as a legitimate update (as it will be, lolinet files are official firmware dumps).
Also someone else has written an update script in THIS THREAD you can try if the above does not work, however try the official moto route before resorting to that as a last resort (also should/will work however).
Hope this helps.
(also i wouldnt be concerned about it being from Bulgaria. If its a reteu xt1965-3 youll be able to flash the 10 official update)

digitaljeff said:
If your software channel is RETEU you can download the official firmware from lolinet , then use the lenovo/motorola smart assistant to flash it. It will wipe your device FYI. I've personally never done it so not sure the exact steps, but it can be done.
the LMSA can be found HERE
I've also heard of people putting the firmware file on the root of an SD card, then checking for system update in settings and it can get detected as a legitimate update (as it will be, lolinet files are official firmware dumps).
Also someone else has written an update script in THIS THREAD you can try if the above does not work, however try the official moto route before resorting to that as a last resort (also should/will work however).
Hope this helps.
(also i wouldnt be concerned about it being from Bulgaria and no updating flowing out from there. If its a reteu xt1965-3 youll be able to flash the 10 official update)
Click to expand...
Click to collapse
Thanks heaps for that. There are two versions of Android 10. Which one do I pick?
Yes I do have reteu xt1965-3. It's still actually stuck in January 2019 for the security patch

trent79 said:
Thanks heaps for that. There are two versions of Android 10. Which one do I pick?
Yes I do have reteu xt1965-3. It's still actually stuck in January 2019 for the security patch
Click to expand...
Click to collapse
Grab the XT1965-3_LAKE_RETEU_10_QPWS30.61-21-3 dated 2020-03-26 as that will have the Feb 2020 security patch. Good luck bud, let us all know how it goes for ya.

digitaljeff said:
Grab the XT1965-3_LAKE_RETEU_10_QPWS30.61-21-3 dated 2020-03-26 as that will have the Feb 2020 security patch. Good luck bud, let us all know how it goes for ya.
Click to expand...
Click to collapse
Good job, @digitaljeff! Fingers crossed!

@trent79, did you manage to get your phone updated?

Question No December update, nor January. Is anyone else experiencing this?

I usually receive my updates around the 5th of the month. November 2022 was my last update. The phone was bought direct from Google unlocked. I use it on Consumer Cellular (AT&T). I've called google support and posted the issue on their community forum. Support said to factory reset but admitted they have no idea of what's going on. My post was locked in the community forum.
I saw on the XDA Pixel 5 forum that there was some issue with the releases but its not confirmed by Google.
I'm more concerned over security patches than bug fixes. My phone is working fine.

hi.
i bought my 5a, like you, from Google and unlocked.
i use it in Argentina.
i never received any communication about updates but i allways get my monthly update looking for it in:
config-system-system updates
try that way
right now i have all the updates, the last is January 5

I also am stuck on Nov 5 with a phone bought direct from Google. I am on Mint (T-Mobile MVNO).
Manually re-checking in system - system updates - check for updates reports that it is up to date.

miguelAr9 said:
hi.
i bought my 5a, like you, from Google and unlocked.
i use it in Argentina.
i never received any communication about updates but i allways get my monthly update looking for it in:
config-system-system updates
try that way
Click to expand...
Click to collapse
Yes, I too look for my monthly updates in the path you describe. At least twice per day.

lightuser said:
I also am stuck on Nov 5 with a phone bought direct from Google. I am on Mint (T-Mobile MVNO).
Manually re-checking in system - system updates - check for updates reports that it is up to date.
Click to expand...
Click to collapse
Yep, same here. Just checked and says I'm up to date with the November update.

i don´t know how your cell companies work with google, but i knew that in other brands of phones there were different kind of updates, direct for the unlocked phones, with the cell companies attempt to intercept those updates to modify it, perhaps something has changed after November update giving them the control.
my cell company does not interfere.
did you ask the operators?

miguelAr9 said:
i don´t know how your cell companies work with google, but i knew that in other brands of phones there were different kind of updates, direct for the unlocked phones, with the cell companies attempt to intercept those updates to modify it, perhaps something has changed after November update giving them the control.
my cell company does not interfere.
did you ask the operators?
Click to expand...
Click to collapse
My company doesn't gatekeep updates on any phones on their network.

mikehd1959 said:
I usually receive my updates around the 5th of the month. November 2022 was my last update. The phone was bought direct from Google unlocked. I use it on Consumer Cellular (AT&T). I've called google support and posted the issue on their community forum. Support said to factory reset but admitted they have no idea of what's going on. My post was locked in the community forum.
I saw on the XDA Pixel 5 forum that there was some issue with the releases but its not confirmed by Google.
I'm more concerned over security patches than bug fixes. My phone is working fine.
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I'm still on December 5th security update and November 1st Google Play system update on my Pixel 7

Like others, I bought my Pixel 5 unlocked, direct from Google.
The last update I received was November 2022. Typically, on the 5th of the month or so, I could pop into settings and check for update and it would be there.
I saw reports on several sites of an issue with the Dec update on 5 and 5a phones - some getting bricked - and so I didn't so much mind never getting that update. BUT, this was a pricey phone, and I buy from Google specifically to get 3 years of monthly security (and feature) updates.
Google NEEDS to provide some manner of explanation. If they would just state that there's an issue and they are working to address it, just that acknowledgement would be appreciated.

mikehd1959 said:
I usually receive my updates around the 5th of the month. November 2022 was my last update. The phone was bought direct from Google unlocked. I use it on Consumer Cellular (AT&T). I've called google support and posted the issue on their community forum. Support said to factory reset but admitted they have no idea of what's going on. My post was locked in the community forum.
I saw on the XDA Pixel 5 forum that there was some issue with the releases but its not confirmed by Google.
I'm more concerned over security patches than bug fixes. My phone is working fine.
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Yes, I have the same problem, no update on my 5a since Nov 5th.
Googles lame "support" function can be reliably counted on to punt with a factory reset recommendation whenever they don't know the answer. The next suggestion will be to exchange the phone under warranty. Of course, if it is no longer under warranty then you are SOL
Has Google head Sundar Pichai laid off the help to save some $$?

Both of my Pixel 5As on Google Fi never updated beyond November. I finally gave up and sideloaded the January OTA on mine. My wife is still stuck on November on hers.

skeeterfood said:
Both of my Pixel 5As on Google Fi never updated beyond November. I finally gave up and sideloaded the January OTA on mine. My wife is still stuck on November on hers.
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Have you had any issues with the January OTA?

skeeterfood said:
Both of my Pixel 5As on Google Fi never updated beyond November. I finally gave up and sideloaded the January OTA on mine. My wife is still stuck on November on hers.
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Can you give more info here? Is there a way to safely download and apply the update or does it involve a reset and firmware install?
I went through the google support chat and ended with them pointing me to https://pixelrepair.withgoogle.com/carrier_selection to "manually install the system update". I haven't pursued it yet, because it talks about doing a backup and restore and I'm not looking forward to that...
I'm not sure my app state will be preserved and it will be a hassle to go through other recovery processes for some of them.
I am a Linux user and relatively clueful about computers, but naive about Android. I think I'd be able to follow some ADB command steps, but I get put off by web discussions around Android that expect folks to download from sketchy looking file-share sites and blindly trust whatever is in them

FWIW, I tried to follow the support advice at the pixelrepair carrier selection link above. After wiping and reinstalling my phone using the appropriate "USA Others" carrier choice, it left me with the exact same TP1A.221105.002 build number I had before and the same problem of showing up to date with Nov 5.
So a big waste of time and the incomplete backup/restore I expected means I get to piece back together a number of extra app accounts etc...
Edit: the next support reply just says something similar to what others said above...
Thanks for trying the steps. Our most recent Pixel update will be deployed at a later date for a small subset of Pixel 5 and Pixel 5a (5G) users. We are currently re-evaluating the build before distribution to this group.
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mikehd1959 said:
Have you had any issues with the January OTA?
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I haven't noticed any new issues. The Bluetooth connections to my Garmin watch and Dexcom CGM are still a little flakey sometimes, but they have been since the upgrade to Android 13, so nothing new there.
I figured Google would have pulled the OTA images off the official website if there was a big enough problem.
There have been reports of the OTA causing the black screen death, but I thinks it's just coincidental and the phone was going to die anyway. I decided I might as well get the repair/replacement over now before they end the extended warranty for it.

FWIW, mine got an update today and so went straight from Nov to Feb 5 patch level.

lightuser said:
FWIW, mine got an update today and so went straight from Nov to Feb 5 patch level.
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Thanks for the heads up. I just checked and my 5a is now preparing for system update.

You can ADB sideload updates, even on a locked bootloader, without wiping your device. If this ever happens again and you're months behind on the update, just sideload it rather than being at the mercy for Google to actually push out the update to your phone. Instructions: https://developers.google.com/android/ota

Dopamin3 said:
You can ADB sideload updates, even on a locked bootloader, without wiping your device. If this ever happens again and you're months behind on the update, just sideload it rather than being at the mercy for Google to actually push out the update to your phone. Instructions: https://developers.google.com/android/ota
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Yes, that's always an option, however, there was enough internet chatter about it being deliberately withheld, or causing issues with phones that I was reluctant to take that path.
Google's silence on these topics doesn't help.

It seems to be happening again in March - the phone does not find an update either manually or automatically. There are March images, Factory and Full OTA, available on Google's site though. I'm wondering if there is a reason to not install the update with Fastboot. This is all very odd.